Jacobs Douwe Egberts Professional Instant Omni User manual

H0522EN00
05 - 2016
9100 IN
OPERATOR MANUAL
Original instructions / Translation of the original instructions
EN English

B 12-2015 H0522EN00
Copyright © All rights reserved.This manual may not be translated or copied or reproduced in any form or by any means in whole
or in part without the prior written consent of N&W GLOBAL VENDING GROUP.
N&W GLOBAL VENDING GROUP issues no explanations or guarantees with regard to the contents of this publication and ex-
pressly disclaims all responsibility for any implied guarantees. N&W GLOBAL VENDING GROUP reserves the right to revise and
change the contents of this manual without notice.
Published by N&W GLOBAL VENDING GROUP
Via Roma 24 - 24030 Valbrembo (BG) Italy
Published in 2016, week 22.
The symbol indicates that the machine may not be disposed of as ordinary waste; it must be disposed of in accordance with the
provisions of the European directive 2002/96/CE (Waste Electrical and Electronics Equipments - WEEE) and of any resulting na-
tional laws, for preventing any possible adverse eects on the environment and on human health.
For correct disposal of the machine, contact the dealer from whom you have purchased the machine or our after sales service.
All packing materials shall be disposed of in a manner which is safe for the environment.

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english
INTRODUCTION 3
SAFETY 4
TECHNICAL DATA 6
ProDuCT PrEsENTATIoN 8
ExTERNAl CAbINET 8
INTERACTIvE gESTURES 9
oPErATIoN IN NormAL usEr sTATus 10
REqUEST bEvERAgE 11
mACHINE STATUS 12
mACHINE CAbINET 13
mAINTENANCE 14
mAINTENANCE ROUTINES 14
wEEklY 16
DEEp ClEANINgS 20
PrEvENTIvE mAINTENANCE 25
ACTIvATION bOARD 35
TOUCH SCREEN CpU bOARD 37
pOwER SUpplY bOARD 39
bOIlER CONTROl bOARD 40
ELECTrICAL DIAgrAms 42
HYDRAUlIC CIRCUIT 47
HYDRAUlIC CIRCUIT 49
HYDRAUlIC CIRCUIT 51
ACCESS TO THE pROgRAmmINg mENUS. 52
ENTERINg THE vAlUES 55
DAIlY ACTIONS 57
SElECTION SETTINgS 58
mACHINE SETTINgS 67
mACHINE INFORmATION 75
ENERgY SAvINg 83
pAYmENT SYSTEmS 85
ImpORT / ExpORT 93
SYSTEm 93

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INTRODUCTION
According to the requirements of the
customer, the service technician can
program dierent functions into the ven-
ding machine.
The machine dispenses
hot espresso drinks
hot instant drinks
hot water.
or
hot espresso drinks
hot/cold instant drinks
hot water.
Use only fresh coee beans or instant
products made for vending machines.
The machine is delivered with electronic
touch screen. All communication with the
machine, such as drink selection, rinsing
functions, data retrieval and settings, is
carried out by using the touch screen
selection buttons.
All parts to be cleaned are designed in
a light blue colour (for regular cleaning)
and in a dark blue colour (for deep clea-
ning). All parts of action are supplied in a
green colour.
If the vending machine is not used ac-
cording to its purpose, the manufacturer
cannot take on any liability.
This operator manual is valid for several
variants of the vending machine. The-
refore, it is possible that in this operator
manual you may nd instructions for
operating elements that are not installed
in your vending machine.
This technical documentation is part and
parcel of the vending machine and must
always follow the machine in case it is
moved or by transfer of ownership.
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use
of the appliance by a person responsible
for their safety.
Children should be supervised to ensure
that they do not play with the appliance.

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SAFETY
• Before starting installation and using
the
machine, it is rst necessary to carefully
read and understand the instructions
contained in this manual, as they oer
important information on installation
safety, operating instructions and
maintenance.
• This manual describes the loading and
routine maintenance operations which
are
carried out in areas of the machine
accessible with simple use of the door
key, without using any other tools.
• The vending machine may not be
subject to frost during operation, storage
and transport.
- If there is the risk of frost in the area of
the installation site of the machine,
voltage to the machine may not be
disconnected.
- If there is the danger of damage due to
frost, the service technician must check
and replace boiler, hoses and valves if
required prior to reconnecting the
vending machine and he should
additionally carry out a functional test.
• The vending machine may not be
installed outside.
• The vending machine should only be
installed and repaired by qualied
personnel, who are trained in the correct
use of the machine according to the
standards in force and who have the
specic knowledge of the machine
functioning from a point of view of
electrical safety and health regulations.
• Safety devices must not be bridged or
put out of function.
• The vending machine must be con-
nected to the drinking water line and to
the electric line in compliance with local
regulations.
• The vending machine has to be placed
in a horizontal position.
• The vending machine must be con-
nected to a secured electric circuit.
We recommend to install a fault current
safety switch. The connections must be
made using an earthed safety plug so-
cket complying with valid regulations.
• After the machine has been installed,
the power supply plug must be accessi-
ble.Never touch the power supply plug
with wet hands or plug it in if the
plug itself is wet.
The liquids dispensed by the vending
machine are very hot! To prevent
scalding, hands (and/or other
parts of the body) must be kept
away from the outlets while drinks
are being prepared and dispensed.
• If the power supply cable of the vending
machine is damaged it may only be
replaced by a service technician.

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• Do not attempt to ll several cups by
pressing the pot button. There is danger
of injuries.
• Only authorised and qualied person-
nel may clean, ll up and set the vending
machine.
• The vending machine may not be clea-
ned under a water jet and is not suitable
for installation on surfaces next to which
water jets are being used (e.g. for clea-
ning).
• Use only original spare parts.
• Observe the local regulations!
• Regular cleaning of the vending ma-
chine is necessary for functional and
hygienic reasons. When cleaning, take
care of sharp edges.There is danger of
injuries!
• To clean the cabinet only use cleaning
agents approved by the food industry.
• Clean the inside and outside of the
vending machine by using a damp cloth
and do not splash it.
• After cleaning, make sure that all
components are correctly reinstalled.
• Every machine is identied by its own
serial number indicated on the rating
plate attached at the rear of the vending
machine.This plate is the only one
acknowledged by the manufacturer as
identication of the machine. The
technical data of the vending machine
are given on the rating plate.
When the yellow special key is inserted
in the slot of the door switch,
the voltage is re-established to the
machine.
The door can be closed only after
removing the key from the door
switch.
If power is turned on, be careful not
to touch moving parts and electrical
components.
Door switch:
When the door is opened, a special
switch ensures that there is no access
to energized or moving parts.
Any operation requiring the machine
to be energized with the door
opened must be carried out exclusively
by qualied personnel informed
about the specic risks of
such situation.
The machine may be energized by
qualied personnel by inserting a
special yellow key into the door
switch.
Before starting any maintenance
operation requiring parts of the espresso
brewer unit to be removed,
the machine must always be
switched o.
By means of class 1 LEDs.
LEDSs are generally shielded by a
glass front or an aesthetic panel.
The light of LEDs may be noxious if
you directly look at it without these
panels.

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TECHNICAL DATA
The technical data of the vending machine are given on the rating plate
Dimensions Height:
Width:
Depth:
875 (with feet)
450
525
Weight 75Kg
Electric
connection
Power supply
Power consumption
230V - 240V
1+N
The vending machine must be earthed! In addition, it is recommended
to install a fault current safety switch.
Power consumption: 2830 W
Heating element: 2700 W
Connecting cable:
Fuse:
Approx. 1.8-3.5 m (varies, depending on local requirements).
Switching power supply, input: T2A, output: T12.5A
Water
connection
Water system connec-
tion:
The vending machine must be connected with the potable water system according
to the provisions in force in the place of installation of the equipment.
Min. back pressure:
Max. pressure:
without chiller: 0.8 bar (0.08 MPa)
8,5 bar (0,85 MPa)
Hose connection: Connect the water network with the 3/4” gas union of the water inlet solenoid valve
by means of a tube that can support the network pressure and of a type suitable for
foodstus (min. inner diameter 6 mm.).
It is recommended to apply a water tap on the water network outside the machine in
an accessible position.
Let water come out of the water network until it is clear and free of any trace of dirt.
Boiler capacity: 3.2 l
Capacities Drip tray: Approximately 0.9 l

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Standard Instant
ingredient canister:
Approximately 2.7 l
Further system
requirements
Ambient temperature. Min. 4°C - max. 32°C (-2/+0) at 80% RH
Noise level: The A-weighted sound pressure level is below 70 dB.
When the vending machine is not provided with credit mechanism and it shall be installed in eld, the
following markings shall be added permanently:
- The credit mechanism can be used are one at the following:
manufacturer MARS and designation MEI CF7512, or
manufacturer MARS and designation MEI VN2712U, or
manufacturer MARS and designation MEI VN2762RU5M, or
manufacturer USA Technologies and designation G9,
and
- Vender is not to be operated without credit mechanisms.
Check for adequate space for correct ventilation.
A distance of ~55 mm is required from the rear side of the machine to the wall.
Check for clear space of 525 mm in front of the machine to allow the door to be opened.
Ensure that the supply voltage corresponds to the voltage indicated on the rating plate which is located on
the rear wall of the machine.
Check the connections and make sure that the national voltages and tolerances are provided.
The machine must be earthed.
Ensure that the fuse of the group to which the machine is connected is in accordance with the national
regulations.
If required, ask for detailed information on voltage.
Subject to changes.
THE mACHINE musT bE PosITIoNED AT AsAfE DIsTANCE of 100 mm (AT LEAsT) from ITs bACk PANEL.

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PRODUCT PRESENTATION
EXTERNAL CABINET
1
2
3
4
6
7
5
Fig. 1
1- Cabinet
2- Door
3- Touch screen panel
4- Advertising poster
5- Door lock
6- Cup holder (drip tray)
7- Pot platform

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INTERACTIVE GESTURES
To navigate and interact with the equipment, the following interactive gestures are required:
TAP
Tap icons, features and objects to activate or open contextual menus.
movE / DrAg
To move / drag icons and objects touch and move / drag to another location.
sCroLL
Slide the nger on the touch screen to the right, left, up or down to scroll through the
values, screens and functions.

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OPERATION IN NORMAL USER STATUS
The representation and arrangement of icons/screens in this
manual is approximate and may vary from the one displayed on
the machine depending on the conguration (layouts, themes,
and/or icons)
In normal operation, the machine displays the screen with the
available selections.
In the event that an anomaly is detected by the control elec-
tronics, a message will be displayed, indicating the type of fault
/ error:
Some selections may be disabled with some types of failures
(for example, empty powder containers, ...)
Fig. 2
1- Access to the status panel
2- Date and time display area
3- Available credit display area
4- Language change icon
5- Keypad

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REQUEST BEVERAGE
Touch the desired beverage.
The screen with beverage customizations is displayed
Fig. 3
1- Beverage name
2- Beverage quantity
3- Beverage intensity (only for coffee-based beverages)
4- “Dispense” button
5- “Jug” button
6- Beverage nutritional information
7- “Cancel beverage” button
8- Beverage price (if applicable)
Therefore, to:
bEvErAgE IN THE CuP
- Place the cup under the nozzles
- Customize the beverage according to your taste
- Touch the “Dispense” button
- The beverage is dispensed
fILL Ajug
- Place the pitcher under the nozzles
- Customize the beverage according to your taste
- Touch the “Jug” button
- Touch the “Dispense” button
- The beverage is dispensed a few times in a row.

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When the drink is being dispensed, a screen with the animation
indicating the stage of preparation of the beverage is shown.
Touch the entertainment icons to change the displayed content
(video, weather, news, ...).
At the end, the message “Pick beverage” will be displayed.
The “Stop” button (if enabled) allows to instantly stop dispens-
ing.
Fig. 4
1- Beverage preparation animation
2- Entertainment content area
3- Entertainment icons
4- “Stop” button
MACHINE STATUS
You can view the status of the machine (eg residue containers
level, containers level, ...) using the status panel.
To open the status panel, touch the top of the touch screen and
drag down.
The status panel displays the status of trays and containers:
- Text or symbol in green color if there aren’t “alarms”
- Text or symbol in red color the canisters or waste containers
which are in “pre alarm” (e.g low powder products, full solid
waste,..)
To hide the status panel, touch the bottom of the touch screen
and drag up.

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MACHINE CABINET
2
3
4
5
6
7
8
9
Fig. 5
1- Outlet spout
2- Mixing funnel with whipper housing
3- Mixing funnel hood
4- Cash box (option)
5- Retaining pin for cup carrier
6- Drip tray
7- Heating element cover
8- Nozzle
9- Instant ingredient canister

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MAINTENANCE
MAINTENANCE ROUTINES
Interval Type of work / Check Tools / Materials for the job
Regular:
Every time replenishing
of ingredients is
required
Opening and disconnecting the machine
Removing the waste containers
Filling the instant ingredient canisters
Filling the coee bean canister
Cleaning the cup carrier
Cleaning the drip tray
Cleaning the machine interior and exte-
rior
Mounting the cleaned parts
Rinsing machine
Last check
1 bucket of hot water (60-80°C) with
cleaning
agent.
1 bucket of clean warm (min. 40°C) water
Soft clean cloths or paper towels
Ingredients

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Interval Type of work / Check Exchange kit (hygiene kit)
Occasional
Once a month
Cleaning the instant ingredient canisters.
Cleaning the coee bean canister.

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Fig. 6
WEEKLY
oPENINg AND DIsCoNNECTINg mACHINE
Turn the door key clockwise in keyhole
and open door.
If power is turned on, be careful
not to touch moving parts and
electrical components
Fig. 7
PrEPArINg for fILLINg of CANIsTErs
Remove lower drip tray and the upper
plate, clean the parts with a sprayed
wipe.
Fig. 8
Remove waste bucket and lower plate,
empty coee waste. Clean all the remo-
ved parts and the base of the machine
with a sprayed wipe.
Ensure that the sensors in the liquid
container are not covered by the
plastic liner in solid waste container.

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Fig. 9
Reset drip tray counter. Tap “Empty solid
waste”.
Fig. 10
fILLINg THE INsTANT INgrEDIENT
CANIsTErs
Remove sugar caniste (optional): turn it
up pull it outward. Put it on a talble.
Fig. 11
Pull up instant canister outlets.

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PuLL uP ProDuCT ouTLET THEN
rEmovE IsTANT CANIsTEr (oNE AT
TImE).
The instant ingredient canisters
should be labelled to avoid
ingredients being poured into
wrong canisters.
Fig. 12
Put canisters on a table, open lids then
ll them with products. Clean outside
canisters before place them back into
machine.
Repeat procedure until the required
number of canisters have been lled.
Clean instant canister table. and place
canisters back.
Fig. 13
CLEANINg DrIP TrAy
Unscrew the knurl that x external drip
tray, clean external drip tray with a wet
wipe.
Place it back