Ameriphone DIALOGUE XL 50 User manual

©AMERIPHONE products are manufactured by Walker, A Division of Plantronics, Inc.
12082 Western Avenue, Garden Grove, CA 92841
[phone] VOICE • [phone] TTY/TDD • [phone] FAX
email: [email protected] website: www.ameriphone.com
®

Users’ Guide
© AMERIPHONE®XL-50 5270-2911 A4/03
∆
M46902 XL-50
®
XL
XL-50 AMPLIFIED TELEPHONE
The Extra Powerful
with lighted keypad!
E
N
G
L
I
S
H
F
R
A
N
Ç
A
I
S

IMPORTANT INSTRUCTIONS
Important Safety
Instructions
When using your telephone
equipment, basic safety precautions
should always be followed to
reduce the risk of fire, electric
shock and persons including the
following:
1.Read and understand all
instructions.
2.Follow all warnings and
instructions marked on the
telephone.
3.Do not use this telephone
near a bathtub, wash basin,
kitchen sink or laundry tub, in
a wet basement, near a
swimming pool or anywhere
else there is water.
4.Avoid using a telephone
(other than a cordless type)
during a storm. There may be
a remote risk of electrical
shock from lightning.
5.Do not use the telephone to
report a gas leak in the
vicinity of the leak.
6.Unplug this telephone from
the wall outlets before
cleaning. Do not use liquid
cleaners or aerosol cleaners
on the telephone. Use a damp
cloth for cleaning.
7.Place this telephone on a
stable surface. Serious damage
and/or injury may result if the
telephone falls.
8.Do not cover the slots and
openings on this telephone.
This telephone should never
be placed near or over a
radiator or heat register. This
telephone should not be
placed in a built-in installation
unless proper ventilation is
provided.
9.Operate this telephone using
the electrical voltage as
stated on the base unit or the
owner’s manual. If you are
not sure of the voltage in your
home, consult your dealer or
local power company.
10. Do not place anything on
the power cord. Install the
telephone where no one will
step or trip on the cord.
11. Do not overload wall outlets
or extension cords as this
can increase the risk of fire or
electrical shock.
12. Never push any objects
through the slots in the
telephone. They can touch
dangerous voltage points or
short out parts that could
result in a risk of fire or
electrical shock. Never spill
liquid of any kind on the
telephone.
13. To reduce the risk of electrical
shock, do not take this phone

E
N
G
L
I
S
H
Important Safety
Instructions
apart. Opening or removing
covers may expose you to
dangerous voltages or other
risks. Incorrect reassembly
can cause electric shock when
the appliance is subsequently
used.
14. Unplug this product from the
wall outlets and refer
servicing to the manufacturer
under the following conditions:
A. When the power supply
cord or plug is frayed or
damaged.
B. If liquid has been spilled
into the product.
C. If the telephone has been
exposed to rain or water.
D. If the telephone does not
operate normally by
following the operating
instructions. Adjust only
those controls that are
covered by the operating
instructions. Improper
adjustment may require
extensive work by a
qualified technician to
restore the telephone to
normal operation.
E. If the telephone has been
dropped or the case has
been damaged.
F. If the telephone exhibits a
distinct change in performance.
15. Never install telephone
wiring during a lightning
storm.
16. Never install telephone
jacks in wet locations
unless the jack is specifically
designed for wet locations.
17. Never touch uninsulated
telephone wires or terminals
unless the telephone line
has been disconnected at
the network interface.
18. Use caution when installing
or modifying telephone lines.
19. Use only the power cord
and batteries indicated in
this manual. Do not dispose
of batteries in a fire. They
may explode. Check with
local codes for possible
special disposal instructions.
ADDITIONAL SAFETY NOTES
FOR CANADIAN USERS
The following items are included
as part of the CS-03 Requirements.
The standard connecting
arrangement for the equipment is
CA11A. This product meets the
applicable Industry Canada
technical specifications.
NOTICE: The Canadian
Department of Communications

Important Safety
Instructions
label identifies certified equipment.
This certification means that the
equipment meets certain
telecommunications network
protective operational and safety
requirements. The Department
does not guarantee that the
equipment will operate to the
user’s satisfaction. Before installing
this equipment, users should
ensure that it is permissible to be
connected to the facilities of the
local telecommunications company.
The equipment must also be
installed using an acceptable
method of connection. In some
cases, the company’s inside
wiring associated with a single
line individual service may be
extended by means of a certified
connector assembly (telephone
extension cord). The customer
should be aware that compliance
with the above conditions may not
prevent degradation of service in
some situations. Repairs to certified
equipment should be made by an
authorized Canadian maintenance
facility designated by the supplier.
Any repairs or alterations made
by the user to this equipment, or
equipment malfunctions, may give
the telecommunications company
cause to request the user disconnect
the equipment.
Users should ensure for their own
protection that the electrical
ground connections of the power
utility, telephone lines and internal
metallic water pipe system, if
present, are connected together.
This precaution may be particularly
important in rural areas.
CAUTION: Users should not
attempt to make such connections
themselves, but should contact the
appropriate electric inspection
authority, or electrician, as
appropriate. The Ringer Equivalent
Number is an indication of the
maximum number of terminals
allowed to be connected to a
telephone interface. The
termination on an interface may
consist of any combination of
devices subject only to the
requirement that the sum of the
Ringer Equivalent Number of all
the devices not exceed five.
SAVE THESE INSTRUCTIONS

E
N
G
L
I
S
H
Contents
Introducing the XL-50
Warranty Service..............................................................................1
Sales Receipt....................................................................................1
Help from Ameriphone ......................................................................1
Package Checklist..............................................................................2
Features ..........................................................................................3
Setting up Your XL-50
Installing the Backup Batteries ............................................................4
Setting the Dial Mode........................................................................5
Connecting for Desk or Wall Mount ..................................................5
Desktop Use ..............................................................................5
For Wall Mounting......................................................................6
Using Your XL-50
Incoming Voice Volume......................................................................7
Incoming Voice Tone..........................................................................8
Ringer Volume and Tone ....................................................................8
Hold................................................................................................8
Last Number Redial ..........................................................................9
Flash................................................................................................9
Special Features
Unanswered Call/Voice Mail Message Light ......................................10
Programming the Memory Buttons......................................................10
Direct Audio Output ........................................................................11
Cochlear Implant Adapter Cord ........................................................12
Connecting to Speech Processor........................................................12
Regulatory Compliance ....................................................................13
Warranty ........................................................................................19
Troubleshooting Chart ......................................................................21
Specifications ..................................................................................21
Index..............................................................................................22

Help from Ameriphone
For help with using your XL-50, call
our Customer Relations department
at 800-874-3005.
Please make sure your XL-50
package includes the items shown
in Figure 1.
1
Introducing the XL-50
Thank you for selecting the XL-50
Amplified Telephone from
Ameriphone. These Operating
Instructions and the associated
Quick Operating Guide provide
you with the information you
need to use your XL-50 effectively,
easily and safely. Read this
manual thoroughly before using
your telephone. Keep the manual
near the telephone for easy
reference.
Warranty Service
Your telephone is designed to
provide years of quality service.
But, should the phone malfunction
and the Trouble-shooting Chart
on page 21 not resolve the
problem, follow the Warranty
procedure on page 19.
Sales Receipt
Be sure to save your sales receipt
as proof of purchase date should
you need warranty service.

E
N
G
L
I
S
H
2
Package Checklist
OPERATING
INSTRUCTIONS
AND
QUICK GUIDE
XL-50
Handset Base Unit
Telephone Line Cords
Handset
Coil Cord
Operating Guides
Figure 1 - Package Components
Mounting Bracket AC Adapter

3
Features on the XL-50
RINGER volume switch
AUDIO OUTPUT jack
AC adapter and phone
line connection
TONE/PULSE switch
RING TONE switch
Phone number
directory
MEMORY button
REDIAL button
FLASH button
VOL volume slider
LOW BATTERY indicator
RING flasher
AMPLIFY button
AMPLIFY/MISSED CALLS/
VOICE MAIL/EXTENSION
IN USE indicator
PROG program button
TONE
slider
HOLD
button
Figure 2 - Base Unit Controls
HOLD
indicator

Insert 4 AA
batteries
here
Press in
here with a
tip of a pen
to open
btt
4
Setting up Your XL-50
There are five initial steps involved
in setting up your XL-50.
1. Insert four AA alkaline batteries
for back-up in case of AC
power outage.
2.Decide if you want the
phone to sit on a desk or
hang on the wall.
3. Connect the telephone
components.
4.Program up to 12 telephone
numbers to call with the
press of a memory button.
5.Set up special features
Installing the Backup Batteries
If there is a power outage, the
XL-50 will operate for up to 48
hours with four AA alkaline
backup batteries (not included). If
the phone is not in use, the batteries
will stay charge for several months.
To install new batteries:
1.Slide open the battery
compartment cover on the
bottom of the telephone
(Figure 3).
2.Install four fresh batteries. Be
sure to observe battery polarity
as imprinted on the base of
the
compartment. The battery
indicator on the top panel will
light up if the batteries are
running low.
The phone operates as a regular
phone if there is no power or battery .
XL-50 Low Battery Indicator
If the batteries are weak or not
installed, the Low Battery indicator
will light up. Install fresh batteries
according to the directions above.
E
N
G
L
I
S
H
Figure 3 - Accessing the Batteries
Figure 4 - Low Battery Indicator Light

Setting the Dialing Mode
Set the dial mode switch to T
(tone) if you have touch tone
service. Set the switch to P(pulse)
if you have rotary dialing.
Connecting for Desk or Wall Mount
For Desktop Use
1.Connect one end of the
telephone line cord to the
“Line”jack on the back of
the XL-50 and the other end
to the phone outlet on your
wall. Connect the handset
cord to the telephone as
shown in Figure 5.
2.Plug the AC adapter into an
electric outlet and into the
AC jack on the telephone as
shown in Figure 5.
5
Setting up Your XL-50
(continued)
3.Lift the handset and listen for
a dial tone.
The phone is ready to use.
For Wall Mounting
1.Pull the handset hook out of
the base as shown in Figure
6 and reverse its position so
that the hook points up and
will hold the handset when
you hang up.
2.Insert the tabs of the phone
base into the slots in the
lower position of the base as
shown in Figure 7. Push the
mounting bracket in and
down firmly until it snaps into
place.
M
1
M
2
M
5
M
6
M
7
M
8
M
9
M
10
M
11
M
3
M
4
Figure 5 - Connecting the Components
Line Cord
AC Adapter
Handset
(Curly)
Cord
Figure 6 - Reversing the Hook

E
N
G
L
I
S
H
6
Setting up Your XL-50
(continued)
3.Locate a desired wall phone
jack near an AC outlet and
hold phone upright.
4.Plug the short phone line
cord into the wall outlet as
shown in Figure 8.
5. Angle the phone downward
to feel for the LOWER
protruding nail head. Insert
the WALL JACK'S nail head
into the LOWER part of the
MANUAL
AUTO
Figure 7 - Mounting Bracket
for Wall Mounting
phone's mounting bracket.
6. Once the lower nail head
has been inserted, insert the
UPPER nail head into the
phone's bracket and slide
the phone down until it is
firmly in place on the wall.
7. Once firmly in place, attach
the short line cord to the
phone, the AC adapter to
the phone and attach the
phone's handset.
8. Plug the AC adapter into the
AC wall outlet. Lift the
handset and listen for a dial
tone. The phone is now
ready to use.
Figure 8 - Wall mounting installation
MANUAL
AUTO
- Short phone
line cord

7
Using Your XL-50
Caution: Repeated incremental
exposure to amplification levels
greater than 18 dB may be
harmful
to individuals without
hearing disabilities
. Therefore, do
not remove the warning label
attached to the back of the
handset. If it is likely that a
visually impaired person will use
the
telephone, securely attach the
provided warning printed in
Braille to the back of the handset
(See Diagram A).
Diagram A
Incoming Voice Volume
You can adjust the volume of
incoming
calls by simply sliding
the VOL control. This gives you up
to 18 dB more volume. If you
want more amplification, follow
the directions below.
1. Press the AMPLIFY button as
shown in Figure 9 to turn the
incoming voice amplifier on or
off. When AMPLIFY is on, the
AMPLIFY indicator comes on.
2.Adjust the ear piece volume
while on a call by moving the
VOL slide control in Figure 10.
With AMPLIFY on, incoming
volume will be up to 48dB
louder.
Figure 9 - AMPLIFY Button
and Indicator
Figure 10 - Volume Slide Control
LOUD
V
OLUME
USE WITH
CAUTION

E
N
G
L
I
S
H
Note: In standard use, the
amplifier turns off when you hang
up the telephone. This is a useful
feature if many people use the
phone. If you want the amplifier to
always remain on, slide the
Volume Reset Override switch on
the bottom of the phone to ON, as
shown in Figure 11.
Incoming Voice Tone
The XL-50 provides extra
amplification in the sound frequency
range you need to boost. To
identify the range that best suits
your needs, follow these steps:
1.When you hear a voice on the
line, press the AMPLIFY button
shown in Figure 9.
2.Adjust the TONE slide control in
Figure 12 to suit your hearing. 8
Using Your XL-50
(Continued)
Ringer Volume and Tone
1.You can adjust the RINGER
VOLUME as high as 95+
decibels. The settings available
are LO, MED and HI as shown
in Figure 13.
2.The RING TONE has two pitch
settings: LO and HI.
Hold
To put the line on hold, press the
HOLD button and return the handset
to its cradle. You will notice the
HOLD indicator light comes on.
0#
HOLD PROG
TONE
LO HI
FLASH REDIAL
VOL
AMPLIFY
*
Figure 12 - Tone Slide Control
RINGER RING TONE DIAL AUDIO
OUTPUT
Lo Med Hi T P
Lo Hi
Figure 13 - Ringer Volume & Pitch
MANUAL
AUTO
Figure 11 - Volume Reset Override
On/Off
- OFF
- ON
Volume
Reset
Override

9
Using Your XL-50
(Continued)
Flash
Press the FLASH button shown in
Figure 16 to access special
services available from your local
phone company such as Call
Waiting and 3-Way Calling.
Figure 16 - Flash Button
Figure 15 - Redial Button
Note: If you pick up an extension
phone on the same line when the
XL-50 is on HOLD, the XL-50 will
release the HOLD, and you can
continue your conversation on the
extension phone.
Last Number Redial
To redial the last number called,
lift the handset and press REDIAL.
The phone will redial up to 31
digits.
Figure 14 - Hold Button and
Indicator

E
N
G
L
I
S
H
10
or an answering machine after 1
ring, provided that you set the
switch underneath the phone to
Missed Calls. The light will
continue to flash until the handset
is lifted or AC power is disconnected.
Note: this feature does not require
any optional telephone company
services.
It is useful when you are away for
a short time while expecting a
call. If you don’t want any
notification, set the switch on OFF.
Programming the Memory Buttons
You can automatically dial twelve
programmed telephone numbers
using the memory buttons shown
in Figure 19. Each button can be
programmed (or reprogrammed
using the same procedure) for a
phone number up to 15 digits
long.
Unanswered Call/Voice Mail
Message Light
If you subscribe to voice mail
messaging with your telephone
company, this light flashes if you
have a message waiting.
Note: To turn the Voice Mail
feature on or off, adjust the switch
underneath the phone.
If you do not have voice mail
service, the same indicator
functions as a missed call
indicator. It flashes if an incoming
call is not answered by a person
Special Features
Figure 17 - Voice Mail Indicator
VMAIL
MISSED CALL
OFF
Figure 18 - Voice Mail Switch
Figure 19 - Memory Buttons

11
Special Features
(continued)
4.Press a memory button (Figure
19) to store this number on that
button.
5.Immediately hang up the
handset.
Note: Any number previously
stored at that memory button
will be overwritten.
6.To change a stored number,
repeat the programming
process starting with step 1.
Note: Please do not program 911
in any memory button.
Direct Audio Output
The AUDIO OUTPUT socket allows
you to connect the XL-50 to a
hearing aid, neck loop, cochlear
implant or other assistive listening
devices.
Figure 22 - Audio Output
Socket
To program a button, follow these
steps:
1. Lift the handset and press
PROG as shown in Figure 20.
2.Enter the phone number on the
keypad (Figure 21) just as you
would dial it normally.
Note: Press REDIAL if you want
to insert a brief pause between
two numbers.
3.Press PROG (Figure 20) once
again.
Figure 20 - PROG Button
Figure 21 - Telephone Keypad

E
N
G
L
I
S
H
12
To use this port, plug in a
compatible cable and connect it to
your assistive listening device.
Speak into the handset when you
use the Audio Output connection.
Cochlear Implant Adapter Cord
A cochlear adapter cord is
available from Ameriphone that
can be used to directly connect the
XL-50 to a speech processor.
Connecting the Speech Processor:
Caution: Before plugging any cord
into your speech processor, you
must consult your implant
manufacturer.
•Plug the mono end of the plug
into the speech processor.
•Plug the stereo end of the plug
into the Audio Output socket on
the phone.
•Speak into the handset when
using the Cochlear Implant
Adapter Cord.
Figure 23 - Connection of
Speech Processor
Special Features
(continued)
WARNING! During thunderstorms,
avoid using telephones other than
cordless models. Electric shock
from lightning can occur.

13
Regulatory Compliance
Part 68 of FCC Rules
Information
This equipment complies with Part
68 of the FCC rules and the
requirements adopted by the
ACTA. On the bottom of this
equipment is a label that contains,
among other information, a
product identifier in the format
US:AAAEQ##TXXXX. If requested,
this
number must be provided to the
telephone company.
A plug and jack used to connect
this equipment
to the premises
wiring and telephone network
must comply with the applicable
FCC Part 68 rules and requirements
adopted by the ACTA. A compliant
telephone cord and modular plug ,
RJ11 USOC, is provided with this
product. It is designed to be
connected to a compatible modular
jack that is also compliant. See
installation instructions for details.
The REN is used to determine the
number of devices that may be
connected to a telephone line.
Excessive RENs on a telephone
line may result in the devices not
ringing in response to an incoming
call. In most but not all areas, the
sum of RENs should not exceed
five (5.0). To be certain of the
number of devices that may be
connected to a line, as determined
by the total RENs, contact the
local telephone company. For
products approved after July 23,
2001, the REN for this product is
part of the product identifier that
has the format US:AAAEQ##TXXXX.
The digits represented by ## are
the REN without a decimal point
(e.g., 03 is a REN of 0.3). For
earlier products, the REN is
separately shown on the label.
If this telephone equipment, the
XL-50 telephone causes harm to
the telephone network, the
telephone company will notify you
in advance that temporary
discontinuance of service may be
required. But if advance notice
isn’t practical, the telephone
company will notify the customer
as soon as possible. Also, you will
be advised of your right to file a
complaint with the FCC if you

E
N
G
L
I
S
H
14
believe it is necessary.
The telephone company may
make changes in its facilities,
equipment, operations or procedures
that could affect the operation of
the equipment. If this happens the
telephone company will provide
advance notice in order for you to
make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this
telephone equipment, for repair or
warranty information, please contact
Walker / Ameriphone, 1-800-
874-3005. If the equipment is
causing harm to the telephone
network, the telephone company
may request that you disconnect
the equipment until the problem is
resolved.
DO NOT DISASSEMBLE THIS
EQUIPMENT.
This telephone equipment is not
intended to be repaired and it
contains no repairable parts.
Opening the equipment or any
attempt to perform repairs will
void the warranty. For service or
repairs, call 1-800-874-3005.
Connection to party line service is
subject to state tariffs. Contact the
state public utility commission,
public service commission or
corporation commission for
information.
If your home has specially wired
alarm equipment connected to the
telephone line, ensure the
installation of this telephone
equipment does not disable your
alarm equipment. If you have
questions about what will disable
alarm equipment, consult your
telephone company or a qualified
installer.
This telephone equipment is
hearing aid compatible.
We recommend the installation of
an AC surge arrester in the AC
outlet to which this equipment is
connected. The telephone
companies report that electrical
surges, typically lighting transients,
are very destructive to customer
terminal equipment connected to
AC power sources.
Regulatory Compliance
(continued)