Animo M series Assembly instructions

Animo
1,2
2,4
2,5
1
2
2,2
Animo
Hot water boiler
GB
SERVICE M- serie
- range
- série
Animo
Service enclosure

Animo
Troubleshooting M-range for service technician
1. General
Before attempting to locate the defect, check th at all parts are still in place. For this
purpose, remove the rear partition of the appliance and check that all printed circuit
boards, connectors, wiring groups and hoses are still properly fitted.
After carrying out a genera! inspection of the parts, look for the possible cause of the
problem on the basis of the defect analysis below.
#) If the 'Action' column advises replacing the relevant part, there is always the chance
that the defect is being caused by another problem. You will therefore need to check the
function of the appliance carefully to ensure that the defect does not recur.
2. Troubleshooting per appliance
2.1 Troubleshooting guide coffee making selection M100, M102, MT100, MT100v,
M100W and MT100W.
2.2 Troubleshooting guide water boiler M100W and MT100W.
2.3 Troubleshooting guide coffee making selection M200, M202, MT200, MT200v,
M200W, M202W, MT200W and MT202W.
2.4 Troubleshooting guide water boiler M200W, M202W, MT200W and MT202W.
2.1 Troubleshooting guide M100, M102, MT100, MT100v, M100W and
MT100W
Symptom:
The appliance is not working
and the lamps in the switch are
not lighting up.
The brewing process indicator
light is flickering, no water is get-
ting into the filter.
The brewing process indicator
light is on, but no water is get-
ting into the filter.
The descale and brewing
process indicator light are
flickering in alternation.
Possible cause:
The fuse in the fuse box has
been triggered, the group is
loaded too heavily.
The jug indicator is not register-
ing a jug. There is no jug under
the filter, the wrong coffee jug is
being used or the height adjust-
ment of the MT100V model is
incorrect.
The dry-boil protection has been
triggered.
The appliance has heated up for
more than 20 minutes and com-
pletely shut down.
Action:
Replace the fuse or reset it.
Connect the appliance to a sep-
arate group.
Position a jug, use the correct
jug or readjust the height of the
appliance. See chapter 3.2.5
Adjusting the height .....
Reset the dry-boil protection.
See page 23. Safeguards;
dry-boil protection.
Switch off the appliance and
then turn it back on again.
The error message will disappear.
Troubleshooting guide coffee making selection
10

11
Animo
Symptom:
The descale indicator light has
come on.
The descale indicator light
remains on after descaling the
appliance.
Steam is coming from the filter.
Coffee is dripping out of the filter
when there is no jug under it.
Water is coming out from under
the appliance.
The coffee is too strong.
The coffee is too weak.
The coffee is not hot enough
Both indication lamps flickers
alternately.
Possible cause:
The scaling deposits in the heat-
ing system exceed the set limit.
The appliance has not yet been
reset.
The appliance was not descaled
when indicated by the descaling
indicator light or the wrong water
setting has been applied.
The leak stop valve on the outlet
of the filter is soiled or damaged.
The overflow is operating. The
water reservoir had already been
filled or has been overfilled.
Too much coffee has been
placed in the filter.
Not enough coffee has been
placed in the filter.
The water distributor is soiled,
so that the coffee is not being
completely drenched.
There is no lid on the jug.
Maximum heating time error. If
the heating element remains
switched on for more than 20
minutes.
EEPROM write error.
Action:
Descale the appliance, see
chapter 5.2 Descaling.
Press the programme button for
6 seconds. The light will go out.
See chapter 3.2.7 Resetting the
descaling indicator light.
Descale the appliance, see
chapter 5.2 Descaling
See chapter 3.2.6 Setting the
descale indicator.
Clean the filter and check the
leak stop valve for damage.
Make coffee, so that the reser-
voir empties.
Reduce the amount of coffee.
Increase the amount of coffee.
Unscrew the water distributor
and clean it.
Use the lid.
Check the water sensor at the
bottom of the reservoir.
Clean or replace if necessary #.
Switch the appliance off and the
back on.
Error not resolved, replace
control unit. #
Troubleshooting guide coffee making selection

Animo
2.2 Troubleshooting guide M100W and MT100W
Troubleshooting guide water boiler
Symptom:
After filling until the max. Level
the heating does not come on.
The refill indictor light is on, but
the water boiler does not heat up.
The appliance switches off, both
indictor lights are flickering in
alternation. Switch, after solving
the possible cause, off the
appliance and then turn it back
on again.
Water boiler does not heat up.
[Water detection error]
Water boiler does not heat and
switches off.
[Temperature error].
Water boiler does not heat and
switches off. [Maximum heating
time error].
After switching on the water boil-
er an error occurs.
[Sensor error]
Water is splashing out from
under the lid. Steam forming.
Possible cause:
The dry-boil protection has been
switched off.
The water level is too low.
There is scale on the minimum
electrode.
Maximum electrode detects
water, and minimum electrode
does not detect water.
The dry boil protection has been
switched of by scale deposits.
No electrical connection with the
NTC sensor.
The system switches off when it
has not reached the set
temperature within 22 minutes.
The dry-boil protection has been
switched off.
Microprocessor error when
switching on the water boiler.
The water temperature is set to
high.
Due to scale on the innerwall of
the water boiler, the temperature
sensor measures the wrong
temperature.
The NTC sensor is not fastened
correctly to the water boiler wall.
Action:
Switch the dry-boil protection
back on.
Fill up the water boiler until the
max. level.
Descale the water boiler.
Rinse thoroughly after descaling.
Check the minimum electrode
and wiring.
Replace if necessary #
Check if the dry-boil protection
has switched off. Check the
water boiler on scale deposits.
Switch the dry-boil protection
back on. Descale the water
boiler if necessary.
Check the NTC and wiring of it
NTC at 25°C = ca. 100 .
Replace if necessary #
Check the water boiler on scale
deposits. Switch the dry-boil
protection back on. Descale the
water boiler if necessary.
Switch the water boiler off and
then on again. Defect not
resolved replace P.C board. #
Decrease the temperature in the
water boiler.
Check if the water boiler needs
to be descaled. Descale the
water boiler when necessary.
Check the fastening of the NTC
sensor to the Water boiler wall.
Replace if necessary #
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Animo
2.3 Troubleshooting guide M200, M202, MT200, MT200v, M200W,
M202W, MT200W and MT202W
Symptom:
The appliance is not working
and the lamps in the switch are
not lighting up.
The brewing process indicator
light (5.3) is flickering, no water
is getting into the filter.
The brewing process indicator
light (5.3) is on, but no water is
getting into the filter.
The descale indicator light (5.2)
has come on.
The descale indicator light (5.2)
remains on after descaling the
appliance.
Steam is coming from the filter.
Coffee is dripping out of the
filter when there is no jug under it.
The coffee is too strong.
The coffee is too weak.
The coffee is not hot enough
The jug is too full or is
overflowing.
Not enough coffee is getting into
the jug.
Possible cause:
The fuse in the fuse box has
been triggered, the group is
loaded too heavily.
The jug indicator is not
registering a jug.
There is no jug under the filter.
The dry-boil protection has been
triggered.
The scale deposits in the
heating system exceed the set
limit.
The appliance has not yet been
reset.
The appliance was not descaled
when indicated by the descale
indicator light or the wrong water
setting has been applied.
The leak stop valve on the outlet
of the filter is soiled or damaged.
Too much coffee has been
placed in the filter.
Not enough coffee has been
placed in the filter.
The water distributor is soiled,
so that the coffee is not being
completely drenched.
There is no lid on the jug.
The set quantity is too high.
The set quantity is too low.
Action:
Replace the fuse or reset it.
Connect the appliance to a sep-
arate group.
Position a jug, use the correct
jug.
Reset the dry-boil protection.
See page 26. Safeguards;
dry-boil protection.
Descale the appliance, see
chapter 6.2 Descaling.
Press the programme button
(5.4) for 6 seconds. The light will
go out. See chapter 3.2.7
Resetting the descaling
indicator light.
Descale the appliance, see
chapter 6.2 Descaling
See chapter 3.2.6 Setting the
descaling indicator.
Clean the filter and check the
leak stop valve for damage.
Reduce the amount of coffee.
Increase the amount of coffee.
Unscrew the water distributor
and clean it.
Use the lid.
Lower the quantity.
See chapter 5.1 Setting the
amount of coffee.
Increase the quantity.
See chapter 5.1 Setting the
amount of coffee.
Troubleshooting guide coffee making selection

Animo
Symptom:
E1 (filling time error)
E2 (maximum water sensor
error).
E3 (minimum water senor error)
E4 (water sensor error)
E5 (EEPROM write error)
E6 (display write error)
E7 (flow meter error)
Possible cause:
Water level does not reach
maximum level within 90 sec.
Magnetic valve fails to open.
Maximum water detector
sensor is defective,
Control unit receives no pulses
from flow meter.
When making coffee the maxi-
mum water sensor remains
active for longer than 180 sec.
The minimum water sensor must
deactivate within 150 sec.
of the last filling cycle.
Maximum water sensor detects
water, and minimum water sen-
sor does not detect water.
When switching on or off an
error occurs when information is
being written back and forth.
When switching on or off an
error occurs when information is
being written back and forth.
Flow meter transmits too few or
no pulses at all.
Action:
Check water supply. Fully open
tap. Increase the water pres-
sure. Check the water supply
speed. The magnetic valve must
admit approx 1l./min.
Switch appliance off and then
back on. The error report will
disappear.
Test valve.
Replace if necessary. #
Test sensor.
Replace if necessary. #
Check flow meter and test wiring.
Replace if necessary. #
Check whether the boiling dry
safequard has been triggered.
Reset if necessary. Establish the
cause of this.
Test flow element and
wiring.Reset if necessary. #
Test minimum water sensor and
check operation.
Replace if necessary. #
Test minimum water sensor and
check operation.
Replace if necessary. #
Switch appliance off and then
back on. Defect no resolved,
replace control unit.
Switch appliance off and then
back on. Defect no resolved,
replace control unit.
Check flow meter output. The
red LED on the control unit
should flicker when the
appliance is being filled.
Check the connection between
the flow meter and the control
unit. Replace if necessary. #
Troubleshooting guide coffee making selection
14

2.4 Troubleshooting guide M200W, M202W, MT200W and MT202W
15
Animo
Symptom:
E8 (minimum water sensor
error)
Boiling dry safeguard cannot be
reset.
Possible cause:
Minimum water sensor is deacti-
vate during the brewing process.
Reservoir does not refill.
Capillary leaking. Fail safe
function has been triggered.
Action:
Check water supply. Fully open
tap. Increase the water pres-
sure. Check the water supply
flow. The magnetic valve must
admit approx. 1l./min. Switch
appliance of and than back on.
The error report will disappear.
Replace boiling dry safeguard.
Troubleshooting guide coffee making selection
Troubleshooting guide water boiler
Symptom:
The appliance switches off, both
indictor lights are flickering in
alternation. Switch, after solving
the possible cause, off the
appliance and then turn it back on
again.
Water boiler fills and switches off.
[Water detection error]
Water boiler does not heat and
switches off. [Temperature error]
Water boiler does not heat and
switches off. [Maximum heating
time error]
Possible cause:
The water touches the safety elec-
trode which turns off the system.
Water level is to high.
There is scale on the minimum
electrode.
The safety electrode is not free of
acid after descaling.
The water is boiling and touches
the safety electrode which turns off
the system.
The NTC sensor is not fastened
correctly to the water boiler wall.
No electrical connection with the
NTC sensor.
The system switches off when it
has not reached the set
temperature within 22 minutes.
The dry-boil protection has been
switched off.
Action:
Check the minimum electrode and
wiring.
Replace if necessary #
Descale the water boiler and elec-
trode. Rinse thoroughly after
descaling.
Rinse the electrode thoroughly
with fresh water.
Check the water temperature.
Set the water temperature at a
lower level.
Check the fastening of the NTC
sensor to the water boiler wall.
Replace if necessary #
Check the NTC and wiring of it
NTC at 25°C = ca. 100 .
Replace if necessary #
Check the water boiler on scale
deposits. Switch the dry-boil pro-
tection back on. Descale the water
boiler if necessary.

16
Animo
Troubleshooting guide water boiler
Symptom:
Water boiler does not fill and
switches off. [Maximum filling time
error]
After switching on the water boiler
an error occurs. [Sensor error]
Possible cause:
The system switches off when the
filling valve stays open for a period
longer than 4,5 minute. The water
boiler fills up to slowly.
Microprocessor error when
switching on the water boiler.
Action:
Open the water supply tap com-
pletely. Check the connection
hose for kinks. Check if the filter of
the valve is clogged up. Check the
hose between valve and valve for
kinks.
Switch the water boiler off and
then on again. Defect not resolved
replace P.C board. #

Animo
Animo B.V. Headoffice
Dr. A.F. Philipsweg 47
P.O. Box 71
9400 AB Assen
The Netherlands
Tel. no.+31 (0)592 376376
Fax no.+31 (0)592 341751
E-mail: [email protected]
Internet: http://www.animo.nl
Accredited by
the Dutch Council
for Certification
DUTCH COUNCIL FOR ACCREDITATION
Rev. 0 11/01 Art.nr 09839