Anker A3944 Dimensions

FAQs for A3944
Category Questions Answers
Operation
How do I power the earbuds on
and off?
Power on: Please remove the protective film covering the connectors on the earbuds
and place them back on the charging case to power on.
- The earbuds will turn on automatically when you open the lid of the charging case.
Power off:
- Put the earbuds back into the charging case and close the lid to turn off the
earbuds.
- The earbuds will also turn off automatically when placed outside the case and have
been disconnected from your device for 10 minutes.
Can I manually turn either side of
the earbud on or off?
Yes, you can manually turn the individual earbuds on or off by long tapping for 8
seconds to turn off the earbud, or long tapping for 3 seconds to turn on the earbud.
How do I avoid triggering the
touchpad by accident when
adjusting the earbuds in my ears?
Avoid touching the area near the logo.
Why is the touch control not
responsive at times?
1. Please make sure you are tapping the right spot on Life P2 Mini (where the logo is
printed).
2. Please make sure each tap is in the right spot within 1 second when you double or
triple tap.
Can I use the left or right earbud
on its own?
Yes, just take one earbud out from the charging case to use.
If you are using two earbuds, you can put either one of the earbuds back into the
charging case and continue using the other one on its own.
why i can't tell the difference of
3eq modes
1. maker sure you switch the eq mode successful, triple tap the right ear buds and
hear a "di" sound
2. if your original music don't have bass, the eq won't tell much difference, depends
on your music.
3. maker sure you are using 2 earbuds, 3 eq modes don't work for single ear bud.
How do I activate voice assistants
like Siri?
Triple tap the Left earbud to activate when using both earbuds. And when using a
single bud, triple tap the bud to activate.
How do I switch between
different EQ modes?
Triple tap the right earbud to switch between Signature mode, Bass Booster mode,
and Podcast mode， you will hear a tone for each successful switch. The switching
of EQ modes only work when in stereo mode. (When paired with a new device, the
earbuds will be in default mode — Signature Mode.
How should I look after Life P2
Mini?
1) Use the earbuds regularly to avoid over-discharge which can harm the lifespan of
the earbuds' battery. We recommend using Life P2 Mini at least once a month.
2) Charge the earbuds after you use them. In order to improve the battery’s lifespan,
do not always wait until there's 20% power remaining or less to charge them.
3) If you intend to store the charging case, make sure there are at least 2 indicators
that light up on the case to ensure there is enough power.
4) Open the lid of the charging case at least once a month to ensure the earbuds are
still working.
5) Regularly clean the charging pins on the earbuds and charging case.
6) Keep the ear tips clean.
7) If Life P2 Mini comes into contact with liquid, use a hairdryer on the 'cool' setting to
dry the case.
bluetooth
How do I connect Life P2 Mini if
I'm using it the first time?
Step 1: Please make sure you remove the protective film from the earbuds when
you're using it for the first time.
Step 2: Put the earbuds back in the charging case and close the lid to power on the
earbuds.
Step 3: Open the lid of the charging case and the LEDs will flash white in sequence
continuously. (You don't have to take out your earbuds)

bluetooth
What should I do if any of the
following problems occur?
1. Only one earbud has sound.
2. One side of the earbud does
not pair with the other or my
device.
3. No music plays after
connecting to my device.
4. Cannot pair or reconnect with
my device.
Place the earbuds in the charging case and close the lid for 10 seconds. Then open
the lid and try pairing again.
If that doesn't work, try the following:
1) Forget the Bluetooth pairing record on your device if you have previously connected
the earbuds.
2) Reset the earbuds. See "How do I reset Life P2 Mini?" for more information.
What should I do if Life P2 Mini
disconnects, the sound is choppy
or has an audio drop issue?
Some environments (such as airports, offices, crowded public spaces etc.) can
interfere with your Bluetooth connection. To optimize your Bluetooth connection:
1) Ensure that your phone is on the right hand side.
2) Download videos and songs instead of streaming.
3) If you have an Android phone, temporarily disable unnecessary app traffic settings
on your phone.
Or you can try:
- Putting the earbuds back in the charging case and close it to re-pair your earbuds.
- Resetting the earbuds. See "How do I reset Life P2 Mini?"
- Try a different device if possible.
How do I connect to a second
device?
If you want to pair Life P2 Mini with a second device, please use one of the following
methods:
- Turn off Bluetooth on your current device so the earbuds can enter pairing mode.
Or
1) Place the earbuds back into the charging case (Make sure the earbuds are
powered on and keep the lid open).
2) To enter pairing mode, press and hold the button on the case for 3 seconds until
the 3 LED indicators flashes white in sequence continuously.
Please do not remove the earbuds from the case before pairing them with a second
device.
How do I set up Life P2 Mini
when I want to use them to make
calls via a Windows computer?
- Set up both the microphone and speaker as "Hands-Free".
Note:
- If the microphone is set as "Hands-Free" and the speaker is set as "Stereo," you will
hear the person on the other end, but they cannot hear you.
- If the microphone is set as "Consistent with the System" and speaker is set as
"Stereo," the computer's microphone will pick up your voice instead of Life P2 Mini.
- When making calls, "Hands-Free" mode should be selected. For music listening,
"Stereo" mode should be used.
How do I reset Life P2 Mini?
1) Place the earbuds in the charging case and leave the lid open.
2) Press and hold the button on the case for 10 seconds until the 3 LED indicators
blink white 3 times and then flashes white in sequence continuously. This confirms
that the reset was successful and your earbuds have entered pairing mode.
Sound
What audio codecs does Life P2
Mini support? SBC and AAC.

Sound
Why is there no difference
between the 3 EQ modes?
1. Make sure you switch on the EQ mode successfully. Triple tap the right earbuds
and you will hear a sound.
2. If your original music doesn't have bass, it won't tell much difference. To distinguish
between the EQ modes will depend on your music.
3. Make sure you are wearing both earbuds because the 3 EQ modes will not work if
you use a single earbud.
call
What should I do if I experience
call issues? (No sound, voice is
too quiet, cannot be clearly heard
etc.)
1. Make sure you're wearing the earbuds in the correct position so that the mic is
directed towards your mouth.
2. Make sure your earbuds are connected to your device and adjust the volume on
your device until you hear the voice.
3. When using two earbuds for calls, please make sure to talk using the right earbud
as only that mic works for calls when in stereo mode.
4. If you make a call via an app, please check if the internet is good enough or if you
have the correct settings on your device.
5. As Life P2 Mini has AI noise reduction for calls, the volume of your voice may be
lower in noisy environments.
Charging
How long does it take to fully
charge the earbuds? About 2 hours.
How long does it take to fully
charge the charging case? About 3 hours.
How can I charge the earbuds?
1) Confirm that the charging case has power left (open the lid of the charging case to
check if there is any indication on the LEDs).
2) Put the left earbud in the charging case and if the left LED flashes twice, that
means the earbud is connected to the case. Similarly, when you place the right
earbuds in the case, the right LED will flash twice when connected.
3) Close the lid after placing the earbuds in the charging case and start charging.
What should I do if any of the
following problems occur?
1) The earbuds don’t recharge in
the charging case.
2) The earbuds stay connected to
the device even after being
placed in the charging case with
the lid closed.
3) The earbuds don't turn on
when taken out of the charging
case.
1) Confirm if the charging case has power left (open the charging case lid to check if
there are any indications on the LEDs).
2) Clean the charging pins with a dry cloth and an alcohol-based disinfectant. This is
to ensure all charging contact pins on the earbuds and charging case are completely
clean and dry of sweat and water. Then, put the earbuds correctly into the case.
When you put the earbuds back into the charging case, the first and third lights on the
case will flash twice to indicate both earbuds are charging normally.
3) If they still do not turn on, put the earbuds back into the charging case and close
the lid for 6 seconds, and try opening the lid again.
Charging protection mode
When Life P2 Mini encounters the following problems, 3 LEDs will flash quickly to stop
charging to enter protection mode. Please unplug the USB cable and place Life P2
Mini aside for at least half an hour then try again.
1. Short circuit, overcurrent or overheating.
2. Battery temperature is too high or too low.