
S
ECTION
5:
C
OMMONLY
A
SKED
Q
UESTIONS
My ase is missing drive rails.
Check the back of the 5.25” drive bezel. They hould be located there. If you ee purple or black, it’
there.
My side panel is lo ked in pla e.
If the ide panel appear to be tuck in the locked po ition, place the ca e down with the left panel
facing up. Pu h and pull on the lever with gentle, firm pre ure and it will come off. Your ca e i built
with very clo e manufacturing tolerance , and light contraction or expan ion from heating may cau e
the ide panel’ paint to eal clo ed again t the ca e. Plea e place a mat or ome oft cloth under the
ca e panel to avoid cratching your fini h.
My omputer shorts out and turns off when I tou h the front USB or audio panel
If you have an original or early ver ion of the Sonata III erie that i ilver in color, plea e call cu tomer
upport to obtain a black plate cover for the front port .
What size graphi s ard an I put into the Sonata III 500?
The maximum graphic card length i 10.5 inche .
What is the middle port I see in front of the ase?
The middle port i an unpowered eSATA port which allow high- peed data tran fer. In order to utilize
thi connector, you will need a motherboard that upport eSATA a well a the cable.
Does the TriCool fan onne t to the motherboard or the power supply?
The fan i intended to connect directly to the power upply through the included 4-pin Molex connector.
I lost my keys.
Plea e call 1-800-222-6832 to obtain another et. Charge may apply.
Can I open the front door all the way to the left side panel?
No. Damage to the hinge or front door may re ult.
The power supply will not run my ATI/Nvidia/other manufa turer graphi s ard.
The PSU may not upport power output level that the graphic card require . Plea e check for
compatibility. You will need to know the power wattage and amperage requirement of your video card.
Plea e call 1-800-222-6832 for upport.
I plugged in the AC power and my power supply will not start.
Your PSU require a minimum level of power draw to tart. Check to ee if PSU i connected to the
motherboard and all of it main connection a well a any peripheral or acce orie you may wi h to
u e.
When I push the front power button, my omputer will not start.
There may be a mi -wired or faulty connection. Carefully check the front panel connection and firmly
re-attach a nece ary. To confirm if a problem exi t with the power upply lead, pull the power witch