Warranty and Service Policy
ANTEK Instruments L.P. warrants, to the original owner/purchaser, this instrument to be free of defects in
material and workmanship for a period of one (1) yearone (1) year
one (1) yearone (1) year
one (1) year from the date of shipment. This warranty is subject
to the following conditions and limitations:
1. ANTEK will repair or replace defective and/or nonconforming parts without charge for material or
labor or, at ANTEK’s option, demand return of instrumentation and tender repayment of
purchase price.
2. The buyer’s exclusive remedy is repair or replacement of defective and/or nonconforming parts or,
at ANTEK’s option, return of the instrumentation and repayment of the purchase price.
3. ANTEK excludes and disclaims any liability for lost profits or interruption of service or for
consequential, incidental, or special damages arising out of, resulting from, or relating in any
manner to this instrumentation.
4. This warranty does not cover defects, damage, or nonconformity resulting from abuse, misuse,
neglect,lackofreasonablecare,unauthorizedmodification,ortheattachmentofimproperdevices
to the instrumentation.
5. This warranty does not cover certain expendable items such as, but not limited to: septa, fittings,
screws, fuses, pyrolysis tubes, dryer tubes, scrubber tubes, sample boats, and inlet heater elements.
6. Photomultiplier tubes and UV lamps are warranted for ninety (90) daysninety (90) days
ninety (90) daysninety (90) days
ninety (90) days.
7. Primary furnaces are warranted for six (6) monthssix (6) months
six (6) monthssix (6) months
six (6) months.
8. All requests for service or repair under this warranty must be received within the warranty period
by ANTEK or its authorized representative.
9. Should on-site repairs be deemed necessary, ANTEK will bear all travel related expenses during the
first ninety (90) daysninety (90) days
ninety (90) daysninety (90) days
ninety (90) days of the warranty period. Alternatively, the customer may elect to ship the
instrument or component, freight prepaid, to the ANTEK service center in Houston, Texas or
Düsseldorf, West Germany. NO COLLECT SHIPMENTS WILL BE ACCEPTED.NO COLLECT SHIPMENTS WILL BE ACCEPTED.
NO COLLECT SHIPMENTS WILL BE ACCEPTED.NO COLLECT SHIPMENTS WILL BE ACCEPTED.
NO COLLECT SHIPMENTS WILL BE ACCEPTED.
a. Travel provision does not apply to accessory equipment such as, but not limited
to: Models 734, 735, 737, 738, 740, 742, and 748.
b. Travel provision does not apply to software upgrades and software-related issues.
c. Travel provision does not apply to computers, printers, or modem communications.
10. Instruments which have been repaired or replaced during the warranty period are themselves
warranted only for the remaining unexpired portion of the original one (1) year.
11. Repairs, adjustments and service performed after the expiration of the one (1) year warranty period
shallbechargedtotheowner/purchaseratthethencurrentpricesforparts,labor,andtravelrelated
expenses.
12. The warranties contained in this agreement are in lieu of all other warranties, expressed or implied,
including the warranties of merchantability and fitness for a particular purpose.
13. Statements made by any persons, including representatives of ANTEK, which are inconsistent or in
conflict with the terms of this warranty shall not be binding upon ANTEK unless reduced to writing
and approved by an officer of the company.
14. ThiswarrantyshallbegovernedbyandconstruedinaccordancewiththelawsoftheStateofTexas.StateofTexas.
StateofTexas.StateofTexas.
StateofTexas.
REVISED02/02
