14
The fan turns on unexpectedly. • The control will turn on the fan as needed to meet the air cycling requirements
determined by the cycle time and cycle period settings.
The compressor never runs. • If a float switch is not installed, confirm that the jumper is installed at the
float switch terminals on the control board.
• If a float switch is installed, confirm that the float switch is not open.
• Control knob is set too low. Increase towards “MORE DRY”.
TROUBLESHOOTING GUIDE
SYMPTOM TROUBLESHOOTING PROCEDURE / POSSIBLE REASON
Dehumidifier is not
draining properly.
• Check condensate trap to be sure it is clear of debris.
• Check drain line for continuous slope, air pockets, etc.
• Confirm trap is properly installed and primed.
Dehumidifier is producing
hot air.
• Reheat of outgoing air will cause a temperature increase across the dehumidifier.
• Unit will possibly run continuously initially. After unit has “dried” building,
dehumidifier will cycle, reducing load.
HVAC fan does not turn
on when cycle time dial is
in “TEST” mode.
• Make sure there is power to the HVAC equipment.
• Check the wiring diagram for the R, C, W, Y, GH, and GS at the HVAC equipment,
thermostat, and the dehumidifier.
• Make sure the sensor is connected to the Outdoor Temperature Sensor terminals or
the System Setup block is set to “TIMED” mode.
• Check the voltage across the R and C terminals at the dehumidifier. Voltage should
be 18 VAC minimum - 30 VAC maximum.
• In “TEST” Mode, the HVAC fan will activate for 1 minute, DO NOT LEAVE IN TEST
MODE AS DEHUMIDIFIER WILL NOT OPERATE.
Dehumidifier Blower is running,
but no airflow.
• Normally Open Damper was used instead of Normally Closed Damper in backflow.
• Total HVAC system static is significantly higher than 1.5” w.c.
Dehumidifier not adequately
dehumidifying.
• Unit will need time to “dry” materials in building before effectively changing RH.
• Too little or too much airflow through dehumidifier.
• Total HVAC system static is significantly higher than 1.5” w.c.
• Compressor is not turning on.
• System undercharged.
The dehumidifier damper does
not open in “TEST” Mode.
• Follow all of the system checkout procedures.
• Check the wiring diagram for the damper and 24 VAC transformers.
Fan cycling operates
continuously after the dial
is taken off “TEST” mode.
• If the HVAC equipment is making a Heat or Cool call, or the fan is in Continuous
Operation, fan cycling will remain on until the requirement set by the cycle period
dip switch and knob is met.
• If the interval is set at 1 HOUR and the cycle time is set at 60 minutes, fan cycling
will be on continuously. Change the setting to a lower amount if this is not desired.
The dehumidifier does not run. • Follow all of the system checkout procedures.
• Check that the power switch on the dehumidifier is on.
• Check that the circuit breaker is not tripped. The dehumidifier requires a minimum
of 14 amps. The dehumidifier should be placed on its own dedicated 20 amp circuit.