Aqua Creek Products PRO POOL-AT REVERSE User manual

PRO POOL-AT REVERSE
PART #: F-004PLB-R-AT1
US PATENT NUMBERS: [7,249,386 B2] [D507,769 S]
450 LB. [204 kg] MAXIMUM CAPACITY
MANDATORY – LEAVE THIS MANUAL WITH LIFT OWNER
9889 GARRYMORE LANE
MISSOULA, MT 59808
1-888-687-3552
FAX: [phone]
WARNING
IMPORTANT SAFETY INSTRUCTIONS
1. READ AND FOLLOW ALL INSTRUCTIONS. LIFT SAFETY CAN ONLY BE ENSURED IF THE LIFT
IS INSTALLED AND OPERATED PROPERLY – AS PER THESE INSTRUCTIONS.
2. WARNING- TO REDUCE RISK OF INJURY, DO NOT PERMIT CHILDREN TO USE THIS
PRODUCT UNLESS THEY ARE CLOSELY SUPERVISED AT ALL TIMES.
3. WARNING- DO NOT PERMIT CHILDREN TO PLAY ON THIS PRODUCT.
4. WARNING- NEVER APPLY DIRECT WATER PRESSURE TO ELECTRONIC COMPONENTS.
5. DO NOT USE THE PRO POOL LIFT FOR WATER-DRAFTS OVER 12” (DECK TO WATERLINE).
6. NEVER OPERATE THIS LIFT UNDER LOAD WITH NO WATER (DRY POOL).
7. WARNING – FOR SAFETY REASONS NEVER SWIM ALONE.
8. SAVE A COPY OF THESE INSTRUCTIONS.
AQUA CREEK, LLC 2015 12/22/15
- READ CAREFULLY-
Check entire box and inside all packing materials for parts. Before beginning assembly, read the
instructions and identify parts using the figures and parts listed in this document. It is critical that all
parts be carefully inspected by the installer prior to installation to ensure that no damage occurred in
transit and that a damaged part is not used. If any damage occurred in transit, Aqua Creek Products,
LLC must be notified within three days of receipt of unit. Proper installation cannot be overstressed, as
an improper installation voids Aqua Creek’s warranty and may affect the safety of the user.

2
PRO POOL-AT REVERSE
TABLE OF CONTENTS
PAGE DESCRIPTION
3 PACKING LIST
4 ADA INSTALLATION GUIDELINES
5-6 ANCHOR INSTALLATION: CORE-DRILL RETRO-FIT
7 ANCHOR INSTALLATION: SAW-CUT RETRO-FIT
8 ANCHOR INSTALLATION: NEW CONSTRUCTION
9 PRO POOL-AT LIFT ASSEMBLY INSTRUCTIONS
10 24V BATTERY OP & INSTALL INSTRUCTIONS
11 BATTERY MAINTENANCE
12 2nd HANDSET KIT INSTALLATION (OPTIONAL)
13 PRO POOL-AT LIFT OPERATING INSTRUCTIONS
14-16 PRO POOL-AT LIFT HEADREST (OPTIONAL)
17-18 CARE FOR YOUR LIFT
19-21 TROUBLESHOOTING GUIDE
22 PRO POOL-AT REVERSE PARTS LIST
23 SEAT ASSEMBLY PARTS LIST
24 WARRANTY

3
PRO POOL-AT REVERSE
ITEM #7: HARDWARE BAG – PRO POOL LIFT
ITEM # QTY. DESCRIPTION PART USE / LOCATION
1 4 1/2 x 1-1/2” HEX HEAD BOLT S.S. LIFT ANCHOR BOLTS
2 4 1/2" FLAT WASHER S.S. LIFT ANCHOR BOLTS
3 1 ANTI-SEIZE CREAM PACKET
1. PRO POOL-AT REVERSE W/ REVERSE-FOOTREST
2. 24V BATTERY
3. BATTERY CHARGER W/ MOUNTING PLATE & POWER CORD
4. ANCHOR INSERT BAG - SET OF 4 (IF ORDERED W/ ANCHOR)
5. ANCHOR JIG PLATE (IF ORDERED W/ ANCHOR)
6. SAFETY BELT
7.
HARDWARE BAG
(IF ORDERED W/ ANCHOR)

4
INSTALLATION: ADA GUIDELINES
ADA REQUIREMENTS:
The Pro Pool-AT REVERSE is designed and manufactured to be 100% ADA compliant. But for
the installed lift to be 100% compliant the installation must meet the requirement for CLEAR
DECK SPACE as shown in the diagram to the left. To be compliant, install the lift at 14.5 inches
[368mm] minimum from the pool edge, and make sure the deck has the required CLEAR DECK
SPACE as shown. The setback distance can be as much as 19”, and will still be ADA compliant.
NOTE: ADA requires a deck slope of no greater than 1:48 as shown.
NOTE: The ADA requires the seat to go at least 18” into the water. To make sure the lift has
enough clearance the lift should be installed at a location with 42”-48” of depth (deck to pool
floor).
NOTE: Anchor setbacks are based on straight pool/spa walls. Curved pool/spa walls will effect
the anchor setback. Contact Aqua Creek for assistance.

5
ANCHOR INSTALLATION: CORE-DRILL RETRO-FIT
NOTE: FOR DECKS 6” THICK, 2500PSI STRENGTH MINIMUM.
Required Materials & Tools:
Core drill and 1-1/2” core drill bit
Tape Measure
Marking Pen suitable for writing on concrete
Hammer
Cold Chisel
Torpedo Level
High Strength 2 part construction epoxy*
Black electrical tape (Optional)
Masking tape
*Aqua Creek recommends either Hilti™Brand HIT RE-500-SD or Simpson™brand SET-XP or
equivalent
1) Locate the anchor plate, four (4) anchor inserts with nuts and mounting hardware. (Part
number F-04CAJP - See picture above).
2) Using the larger holes in the anchor plate as a template, mark the four hole locations with
a marking pen on the pool deck. Verify that the CENTER LINE of the front anchors are
no more than 19 inches from the pools edge. See FIGURE 1, page 4.
3) Using the core drill and the 1-1/2” core drill bit, drill out the four hole locations marked
on the pool deck to a depth of about 4 ½”.
a. NOTE: You can use black electrical tape on the end of the drill bit as a visual
marker to indicate the proper depth that you need to drill to.
b. NOTE: Depending on your local grounding requirements, you
may need to drill one hole larger than the others so that you can
ground at least one of the anchor inserts. In some cases saw
cutting a portion of the deck out completely might be required.
In this case, follow the “Saw Cutting Retro-Fit Instructions”.
4) Remove the core from the holes using a hammer and chisel. The
holes should be completely dry and clear of any debris before
installing the anchors into them.
5) Remove the nuts from the threaded anchor inserts and the black
protective cover from the end of the anchor insert exposing the
internal threads that will accept the mounting hardware.
6) Using the smaller holes in the anchor plate, thread the mounting
hardware through the anchor plate holes and into the ends of the
four anchor inserts so that the tops of the inserts are flush with
the BOTTOM of the plate (see diagram on left).
IMPORTANT: Use the enclosed packet of anti-seize on the
threads of the hardware to prevent the hardware from seizing in
the anchor inserts.
a. NOTE: It is recommended that you apply tape to the bottom of
the anchor plate around the holes so that when and if the two
part epoxy oozes out of the holes that it does not secure the
anchor plate to the pool deck.

6
7) Allow for a way to bond at least one of the anchor inserts according to your local code
requirements. This is typically accomplished with 8-AWG solid-copper wire attached to
the pool’s bonding grid. For more information see NEC Article 680.26.
8) Before putting epoxy into the holes and setting the anchor inserts, you will want to test fit
the anchor inserts in the pre-drilled holes first to make sure they line up properly. You
can do this by picking up the anchor plate with the four (4) anchor inserts attached to the
underside and carefully place them into the four holes drilled in the deck. Using a
torpedo level on the plate, verify that you can level up the anchor system. If they do not
line up you may have to enlarge your holes.
9) After verifying that the anchor inserts line up with the holes properly and you can level
the anchor assembly, remove the anchor assembly and fill each hole in the pool deck at
least half full of two part construction epoxy (not included). Aqua Creek recommends
either Hilti™Brand HIT RE-500-SD or Simpson™brand SET-XP or equivalent.
10) Pick up the anchor assembly with the four (4) anchor inserts attached to the underside
and carefully place them into the four holes drilled in the deck. As you place the anchor
inserts that are attached to the anchor plate, wiggle the anchor system a little to make sure
the epoxy gets on all sides of the anchor inserts.
11) Once the anchor inserts are placed into the holes, use a small torpedo level on the anchor
plate to make sure you are level and plumb.
12) Allow the epoxy to set up according to the manufacturers recommendations and remove
the hardware and the anchor plate. You can now safely mount the lift to the anchor
system using the same hardware you used to mount the anchor inserts to the underside of
the anchor plate. The anchor plate can be recycled or used for installing a second set of
anchors in another location.

7
ANCHOR INSTALLATION: SAW-CUT RETRO-FIT
Required Materials & Tools:
Concrete saw with Diamond blade
Tape Measure
4’ long Straight edge or chalk line
Sledge Hammer
Cold Chisel
Torpedo Level
Sting line
Concrete & Concrete tools
#4 Rebar
1) Locate the anchor plate, four (4) anchor inserts with
nuts and mounting hardware). (Part number
F-04CAJP - See picture above).
2) Mark out a section of the pool deck that you are
removing using a chalk line or straight edge and a
marker. You should plan on removing at least a Three
foot by three foot section.
3) Using the saw with the diamond blade, make your cuts
along the lines that you marked.
4) Using the sledge hammer, break up the concrete within
the area that you cut and remove the pieces.
5) After you have removed the portion of the deck, verify
that your new deck will be able to be at least 6 inches
deep.
6) Remove ONE of the nuts from each of the anchor
inserts and place the anchor inserts through the larger
holes in the anchor plate. Thread the nut back on the
other side of the anchor insert so that the anchor plate
is sandwiched between the nuts. (See diagram on left).
7) Install rebar in the open area of the deck. Tie the rebar
into the existing deck if possible.
8) Set the anchor system in place making sure that the
center line of the front anchor inserts are no more than
19 inches away from the pools edge.
9) Using the string line or a straight edge, make sure the
top of each anchor body is level and flush with the
FINISHED deck surface. Each anchor body can be
adjusted individually by turning the nuts with a large
wrench.
10) Bond the anchor system using the bonding lug on the
anchor plate. The anchor should be bonded to the
pool’s bonding-grid according to your local code
requirements. (See NEC Article 680.26).
11) Pour your concrete and finish the pool deck surface.
12) Once the concrete has cured, install the lift by aligning
the holes in the lifts base with the anchors installed in
the deck. Secure the lift to the deck using the stainless
steel hardware that comes with it. (See drawing
below)
a.NOTE: Use Anti Seize on the hardware to prevent the
hardware from seizing in the anchor inserts.

8
ANCHOR INSTALLATION: NEW CONSTRUCTION
For installations where a new deck is being poured, or where a dedicated pad is being poured just
for the pool lift, the concrete must satisfy the requirements outlined on page 4. For convenience
here are the requirements again;
YOUR POOL DECK MUST BE AT LEAST 4-FEET LONG BY 4-FEET WIDE BY 6-
INCHES THICK. IT MUST BE REINFORCED WITH #4 REBAR (5 sticks) 2” CLEAR
(MIN) FROM THE TOP AND BOTTOM OF THE FOOTING.
Obviously you may make the deck larger than this – which is almost always the case when
putting in a deck that surrounds the pool. Note that the entire deck does not need to be 6” thick,
but that the area around the installed lift, 4’ by 4’, should be 6” thick at a minimum. The rest of
the deck may be thinner – 4” is typical – as long as it is 6” thick around the lift.
The new deck should be reinforced with five (5) sticks of #4 rebar with a minimum of 2”
clearance top or bottom. Our minimum requirement is that the 4’ by 4’ section be reinforced
accordingly, but it is good practice to extend the rebar grid over the entire deck. Commonly, the
rebar grid is used for grounding/bonding also. Bonding of the lift can usually be accomplished
with a length of bare, 8 AWG solid, copper wire, connected to a piece of the rebar with an
approved fitting and then connected to the grounding lug on the anchor plate. Note; this is only
effective when the rebar grid itself has been bonded (attached to the pool’s equipotential bonding
grid with 8-AWG solid-copper wire). See NEC Article 680.26.
CHECK YOUR LOCAL ELECTRICAL CODE: BONDING REQUIREMENTS FOR POOL
EQUIPMENT. ALWAYS BOND THE UNIT PER LOCAL ELECTRICAL CODES.

9
PRO POOL-ATREVERSE - ASSEMBLY INSTRUCTIONS
1. Attach seat belt as shown on right.
2. Install the PRO POOL LIFT onto the four
(4) anchors using the supplied 1/2 x 1-1/2”
stainless steel hex-head bolts and 1/2"
stainless steel flat washers. Make sure all
bolts are tight before using the lift.
3. Plug the handset cable into the large handset
socket on the bottom of the control box. Be
sure you press the cord end firmly into the
socket until you are sure it is all of the way
into the socket. Failure to fully push the
remote cord into the socket may result in
faulty or interrupted operation.
4. Before installing the battery, place it on the charging unit and let it charge for 24
hours. Make sure the orange “charge” light illuminates when the battery is being
charged.
5. Remove the fully-charged battery from the charger and install it on top of the Control
Box. The battery will line up square with the control box, and will ‘click’ when it
locks in place properly. The lift will only operate when the battery is mounted
properly.
WHEN NOT IN USE STORE THE BATTERY ON THE CHARGER. DO NOT
LEAVE THE BATTERY ON THE LIFT WHEN NOT IN USE!

10
24V BATTERY SYSTEM OPERATING AND
INSTALLATION INSTRUCTIONS
The Pro Pool Lift Battery system comes with a 24v sealed rechargeable battery, wall
mount charging unit (with mounting bracket), control box, and a waterproof handheld
controller. The control box is mounted to the Pro Pool Lift and has a plug-in socket for
both the actuator and the handheld controller. The battery mounts directly above the
control box with a quick-release clip.
To operate the Pro Pool Lift, plug in the handheld controller to the control box and push
the corresponding button to either lower or raise the unit. The lift should be able to
complete approximately 10-20 full cycles before the low battery indicator tone will
sound. The low battery tone indicates that there is approximately 20% battery life
remaining. At this point, DO NOT ATTEMPT TO OPERATE THE LIFT, remove the
battery from the unit and recharge on the wall mounted charging unit.
To recharge the battery, simply grip the top of the battery and depress the clip on the back
of the battery. This will unclip the battery from the control box bracket and the battery
can then be clipped into the wall mount charger. When the charger is plugged in the
green ON light will illuminate. When the battery is correctly mounted to the charger, the
orange CHARGE light will illuminate. When the battery is fully charged, the
CHARGE light will GO OFF and the battery is ready for use.
WHEN THE BATTERY IS NOT BEING USED IT SHOULD BE STORED ON
THE CHARGER AND NEVER ON THE LIFT. DO NOT LEAVE THE BATTERY
ON THE LIFT WHEN THE LIFT IS NOT IN USE.

11
BATTERY MAINTENANCE
1. RECHARGE THE BATTERY AS OFTEN AS POSSIBLE. The battery power unit is
a sealed lead acid battery pack. Frequent recharges will prolong the battery life and
maintain a high cold amperage capacity. THE BATTERY CAN BE STORED ON THE
CHARGER WHEN NOT IN USE.
2. Do NOT expose the battery to freezing temperatures.
3. Do NOT expose the battery to prolonged periods of extreme heat or severe cold
temperatures.
4. Do NOT expose the battery to long periods of direct sunlight. Heat will shorten your
battery life. Optimum operating temperature is below 20 degrees Celsius (68 degrees F.)
5. Never drop or bump the battery pack. This may result in loose or damaged internal
connections, and may bend the battery terminals.
6. Keep battery terminals clean and free from dirt and corrosion to ensure good contact. The
terminals may be cleaned using Scotch Brite or any similar product. Clean off any
corrosion or discoloration on the very top surfaces of the battery contacts and then apply
dielectric grease (supplied with lift) as shown in the figure below.
USING THE “EMERGENCY BUTTON” on the Pro Pool Lift Control Box
On the front side of the control box is a small recessed
button marked “emergency”. Take a pen or pencil or other
pointed object and depress the “emergency” button. This
will bypass the remote control and send a signal directly to
the actuator to raise the seat out of the pool and back to the
deck or up position.
NOTE: This function will only work if there is sufficient
power in the battery, the battery is properly attached to
the control box, and the control box must be operating
properly.

12
2ND HANDSET-KIT INSTALLATION (OPTIONAL):
For applications that require a 2nd handset-remote, for instance in public facilities, the Pro
Pool-AT has an optional 2nd handset kit available. The kit consists of a 2nd 2-button
handset-remote, a bracket for holding the remote at the proper, fixed location and a y-
adapter cable for connecting the two handsets to the control box.
To install the device remove the back-front ½” anchor-bolt and install the bracket and
handset as shown in the figure below. The bracket makes it possible to use the 2nd
handset from either the pool or the deck, so that a handset is always available.

13
PRO POOL-AT LIFT OPERATING INSTRUCTIONS:
NOTE:CHECK ALL NUTS & BOLTS FOR TIGHTNESS AND FOR
WORN PARTS BEFORE EACH USE. NEVER OPERATE THE LIFT
WITH THE ARMRESTS FLIPPED UP.
The Pro Pool Lift should always be in the full up or deck position before a user attempts
to transfer into the chair. Before attempting to transfer into the chair, check to make sure
the lift is operating by making a short test run: move the chair at least part way in and out
of the pool.
As you are standing in front of the chair, facing the chair, the armrest on either side will
flip up to allow for easier lateral transfers. Transfer into the chair and then lower the flip-
up armrest back into its normal position. Secure the adjustable lap belt around the waist
so that the belt is snug, but not uncomfortably tight.
You are now seated comfortably in the Pro Pool Lift, and ready to move into the pool or
spa. Before you begin the operating cycle, take a visual check of the deck area and pool
area to make sure the operating path of the lift is clear.
It is not necessary to lower the lift all the way to the bottom of the lift’s stroke. You may
stop the lift at any time in the downward cycle once the chair is under water and it is
comfortable for you to exit the chair into the water.
This is NOT true however, when returning to the deck during the up cycle. The lift
should always be cycled completely to the up or deck position before attempting to exit
the chair on the deck.
To lower the lift into the pool, simply apply pressure on the down arrow button on the
remote control handset and the chair will start to move towards the pool. NOTE: for
safety reasons, it is necessary to maintain continuous pressure on the control button. If
you take your finger off of the control button the lift will stop.
When you are sufficiently submerged into the water to allow for an easy exit from the
chair, you may stop the lift cycle by releasing pressure on the down arrow button on the
remote control handset. Now release the lap belt by grasping the end of the belt that is
protruding above the lap belt and tugging gently. You may now flip up the footrest to
create more room in front of the chair for you to exit. Exit the chair by sliding straight
forward until you are clear of the seat and the footrest.
When you are ready to return to the lift seat and exit the pool or spa, make sure that the chair is lowered
(submerged) sufficiently to allow you to easily slide into the chair. You should not attempt to “lift” or raise
yourself into the chair. Once you are reseated into the chair, you may lower the footrest to it normal
operating position and place your feet on the footrest. Next, re-secure the adjustable lap belt snugly around
your waist. To raise the chair out of the pool, simply press on the up arrow button on the remote control
handset and apply continuous pressure until the lift chair comes to a rest on the deck in the full up position.
You may now release the lap belt and exit the chair.

14
THE (OPTIONAL) HEADREST ASSEMBLY
The HEADREST ASSEMBLY attaches directly to the chair assembly, and is adjustable
for optimum comfort. The components of the HEADREST ASSEMBLY are shown
below, along with the chair to show how it attaches. The wing-nuts allow for quick
adjustment without having to remove the assembly from the chair. The headrest pad is
also removable for cleaning. Look over the diagram below to familiarize yourself with
the components before installing and using the HEADREST ASSEMBLY.

15
INSTALLING THE HEADREST PAD
The ADJUST BRACKET must be removed from the assembly to install or remove the
HEADREST PAD. When installing the pad thread the bracket through the top loops first
and then press the flaps together (hooks & loops fastener) to complete the installation. To
remove the pad, reverse this procedure.

16
INSTALLING THE HEADREST ASSEMBLY
1] If the HEADREST PAD has not
yet been installed install it first. The
pad height may be adjusted now, or
after the assembly has been
attached to the chair. Assemble
fully as shown in the diagram to the
right.
2] Slide the SUPPORT BRACKET
into the slots on the top of the chair.
The INTEGRATED HEADREST
ASSEMBLY is now ready to adjust
and use.
NOTE: The INTEGRATED HEADREST ASSEMBLY will work on all 2nd generation
18” wide Aqua Creek Products’ chairs*. The 18” chair comes standard on all Aqua Creek
Products’ Scout, Ranger, Pro Pool and Patriot pool lifts.
*(The 2nd generation 18” wide chair has the slots for the INTEGRATED HEADREST,
where the 1st generation 18” wide chair does not).

17
CARE OF YOUR LIFT
Routine cleaning is an absolute necessity to ensure the integrity of the lift. Note that the
Aqua Creek Pool Lift should not be stored in a pump room or in a storage room where
pool chemicals are kept. Storing the lift near pool chemicals may cause rusting and other
damage to occur. Your Aqua Creek stainless steel lift is powder coated to protect the
stainless steel from rusting. Most rusting will occur at weld points, crevices, under
gaskets, rivets or bolt heads.
The choice of a proper cleaning product is up to the consumer and there are many to
choose from. Depending on the type of cleaning and the degree of contamination
(rusting), some products are better than others. For routine cleaning the products most
recommended are gentle soaps or detergents or dilute mixtures of ammonia. For
stubborn spots and stains try using soft scrub with some brisk rubbing.
DO NOT USE POOL WATER TO CLEAN USE ONLY FRESH
WATER
If the lift is used DAILY make sure to wash the lift at the end of the day. Wash the lift
off using a mild soap and a soft cloth. Make sure to pay special attention to weld points
and crevices. Do not use a bristled brush or steel wool to clean the lift. Check that the
lift is working properly and then place the battery on the charger. It is recommended that
the battery be charged after every day of use.
If the lift is used WEEKLY follow the same steps as above. Also be sure to check all of
the contact points (terminals) for damage or corrosion. If you notice corrosion gently
clean the terminals. To clean corrosion from the terminals use a q-tip and some rubbing
alcohol. If the corrosion is particularly stubborn try using a 3M scotch brite pad, but be
careful not to damage the terminals. Apply dielectric grease to the terminals after
cleaning them. This will help to prevent further corrosion. Do not leave the battery on the
lift. Always store the battery on the charger whenever the lift is not being used.
SAFETY & MAINTENANCE INSTRUCTIONS
Do not play on or around this lift
1. Check the PRO POOL LIFT before each use to assure there are no worn parts
and that all hardware is properly tightened. If there are any worn parts, replace
them BEFORE using the Pro Pool Lift. You can call our customer service at 1-
888-687-3552 to order any parts.
2. Aqua Creek Products, LLC lifts shall be grounded per local codes.
3. At least ONCE A WEEK, the Pro Pool Lift must be cleaned with fresh water. Do
not spray the Pro Pool Lift 24v battery unit directly with any pressure. Wipe all
surfaces clean with a damp, non-abrasive cloth. When cleaning the Pro Pool Lift,
use non-abrasive soap and water. Avoid harsh chemicals and disinfectants.
4. Always read the label instructions on any cleaner carefully before applying it to a
surface.
5. The WARNING & INTENDED USE labels on the Pro Pool Lift need to be
maintained in readable fashion. If they become unreadable or faded, please
replace the label immediately. Replacement labels are available from AQUA
CREEK PRODUCTS LLC. 1-888-687-3552.

18
If the lift is used MONTHLY follow the same steps as above. Also check the nuts and
bolts to make sure they are securely fastened (this is always a good idea, no matter how
often or infrequently the lift is used). Also make sure to store the battery on the charger
and not on the lift. Leaving the battery on the lift for extended periods will significantly
shorten the battery’s lifespan.
If the lift is being STORED for an extended period of time follow all of the steps above.
Check for rusting at all crevice and weld points. If you notice rusting, apply some mild
dish detergent to the affected area and take a 3M scotch brite pad and rub briskly.
Afterwards, be sure to rinse the lift with clean water NOT pool water. When storing the
lift make sure it is in a dry area and covered. DO NOT STORE in or around pool
chemicals.

19
TROUBLESHOOTING GUIDE
Before troubleshooting make sure the battery is fully charged.
If the lift doesn’t move when the handset button is pressed:
When you can’t get the lift to move check the following things:
1. Make sure the battery is fully charged:
A. Before charging the battery first make sure the green light on the front
of the charger is illuminated (this means that the charger is on). Then
check to make sure the silver contact points on the battery and charger
are not damaged or corroded, and that they are clean. Then place the
battery on the charger and look for the orange charge light to
illuminate on the front of the charger. When the orange light goes off
the battery is fully charged.
B. When the battery is correctly installed on the charger or control box
you should hear a “click” indicating the battery is properly seated on
the unit. Also note that when the battery is properly seated there
should not be any gaps between the battery and the control
box/charger.
The top
green light
will always
be illuminated indicating that it
has power. When charging the
battery the bottom orange light
will illuminate, until fully
charged.
Not attached properly
.
Note
the white bracket is in front of
silver clip, which will not allow
for an electrical connection.
Properly Attached.
Note that the white bracket is
behind the silver clip. Not allowing
movement.

20
If the battery is fully charged and the lift is not moving then:
2. Check all cords:
A. Check that the cords are properly plugged in. Start by unplugging the
remote and the actuator cord from the control box. Once these cords
are removed check the ends for corrosion or damage. Plug the remote
cord back in by lining up the raised tab on the plug to the grooved line
on the control box outlet. Note that these cords require some force to
plug them in fully. You will know they a correctly inserted when you
here a “popping sound”. The cords will be recessed into the outlet. If
they are flush with the outside of the outlet they are not plugged in
fully and the lift will not function. Make sure you do this for both
cords.
If you have checked all the cords and the lift still doesn’t move:
3. Check the contact points:
A. After you have fully charged the battery and checked the cords to
make sure they are properly plugged in, check to make sure the contact
points are not corroded or bent. If the contact points are corroded take
some rubbing alcohol and a q-tip and clean off the points. After
cleaning the contact points it is recommended to put some dielectric
grease on the contact points (terminals) to help ensure good electrical
contact and prevent corrosion. Then reinstall the battery on top of the
control box. Make sure you hear a “click”, which indicates that the
battery is correctly seated. The lift will not work if the battery is not
seated correctly.
NOT inserted fully. Fully inserted.
Silver tabs are the contact
(terminal) points.