Aquasana WELL WATER Rhino EQ-WELL-UV User manual

Owner’s Manual
WELL WATER
EQ-WELL-UV
Whole House
Water Filter
Rhino®

TABLE OF CONTENTS
Box Contents ................................................................................................................ 1
System Conguration.................................................................................................. 2
Use & Care .................................................................................................................... 3
Installation Steps......................................................................................................4–7
Warranty ....................................................................................................................... 8
Water for Life® Program.............................................................................................. 9
EQ-WELL-UV
Meet clean, healthy water. Your new Aquasana®whole house Rhino®
system was expertly engineered to reduce chemicals, bacteria, viruses,
and other contaminants commonly found in well water.
Enjoy the peace of mind that comes from knowing our award-winning
water lter technology is working for you.
Whole House Water Filter
Rhino®

BOX CONTENTS 1
Shut-O Valve
(Not included
with Pro-Kit)
3" Nipples (6)
Slip Unions (3)
Garden Hose
Adapter
UV Filter and
Mounting Kit
WrenchSupport Bracket
(2)
• Drill
• Wrench
• Channel locks
• PVC pipe cutter
Tools recommended for installation:
Parts and pieces included with your system will vary depending on your specic order.
Please call Customer Service with any questions or concerns 866-662-6885.
OPTIONAL UPGRADE - Professional Grade Install Kit
Pex Support
Brackets (2)
Brass
Valves (3)
Brass "T"
Fittings (2)
Brass
Adapters (2)
• NSF approved PVC primer and glue
• NSF certied plumber's tape
• Copper wire & grounding clamps
(if copper pipes are present)
Not NSF Certied
Rhino® Tank
10" Post-Filter
20" Pre-Filter

2SYSTEM CONFIGURATION
2
Before installing
• Lay out system in appropriate conguration. Improper sequence
of equipment will aect performance, and could possibly damage
your system.
• For all installations: Anticipate the need for additional parts and pieces
including but not limited to pex tubing, clamps and mounting screws to
install unit properly (available at a local home improvement stores or
through your plumbing contractor). Due to the varieties of home design,
not all congurations can be addressed in this guide.
• DO NOT install this lter where the line pressure may exceed 100 psi.
The operating pressure range for this lter is between 20psi – 100psi.
• Install on cold water lines only (40° – 90°F).
• Installation of the ltration system must comply with existing state and
local plumbing codes. Aquasana and its manufacturer are not liable for
consequential or incidental damages due to improper installation.
• DO NOT install the unit on its side. It must be installed upright
to maximize contact with media bed.
Rhino® Water
Filter System
If you have added components to your Rhino® Water Filter System,
note the correct sequencing below.
(Installation shown below includes Professional Grade Install Kit)
Salt-Free Water
Conditioner
(Optional)
10"
Post-Filter
20" Pre-Filter UV
Filter

USE & CARE 3
Read all precautions and installation instructions carefully and completely
before installing.
Precautions
• Properly tighten all ttings to
ensure a leak-free assembly.
• NSF certied plumber's tape
(thread sealing tape) is the
only sealer that can be used on
threaded ttings. DO NOT use
pipe dope or PVC primer/glue
on threaded ttings. Exposure
to these compounds will damage
nipples causing leaks.
• Pick an appropriate installation
location. Dimensions of systems
vary—always allow an estimated
minimum of 60” clearance for
height of tank, and a minimum
of 45” for oor space.
• This system requires installation
of a UV system.The minimum
space is 20” (above and below) to
be able to service the UV system.
• Unit must be installed in an area
where the main water line enters
your home, before connecting to
the water heater. DO NOT install
after a water heater or on the
hot water line.
• It is recommended your system
be installed indoors and out of
direct sunlight. Prolonged
exposure to light can weaken
plastic components, resulting
in lter housing failure. If this
is not possible and the system
is outdoors or in a sunny area,
the unit must be protected from
both direct sunlight and freezing
temperatures.
• If installing on metallic plumbing,
two grounding clamps and #4
copper wire are essential for
safety.
• Some local codes may require the use of
a licensed plumber or certied installer
when disrupting a potable water line.
• In areas with high pressure, a pressure
relief valve and a water hammer
arrestor may be necessary.
Cleaning
The exterior of your ltration system
can be cleaned with warm, soapy water.
Rinse well with fresh, clean water.
A Pre-lter is included with your system.
Sediment levels vary from one location
to another. It is recommended to replace
your Pre-Filter every 2 months. If the ow
rate has noticeably decreased, replace
your lter cartridge sooner.
Specications
This lter system is designed and tested
for use with genuine Aquasana parts
including replacement lters and all
hardware. Use of parts from other
manufacturers may result in loss of
contaminant reduction performance,
system damage or failure. Use of parts
from other manufacturers will also void
your warranty. Please visit aquasana.com
for replacement installation and parts.
Model: EQ-WELL-UV
Replacement tank: EQ-WELL-R
Additional Replacements:
20" Pre-Filter: EQ-304-20
10" Post-Filter: EQ-PFC.35
UV Lamp: AQ-UV-L330C
Salt-Free Water Conditioner: EQ-AST-WH-C-R
NOTE: Never use chemical cleaning
products on the system’s exterior surface
as they may damage the housing.

4
Pre-Condition Rhino Tank
Select Location
1. Pick an appropriate installation location. Unit must be installed in an
area where the main water line enters your home, before connecting
to the water heater.
2. Turn o the main water source prior to installation. Drain water from
lines to relieve pressure by turning on a faucet inside your home.
NOTE: DO NOT install after the water heater or on the hot water line.
Components and installation will vary.
NOTE: It’s imperative that this system is ushed properly prior to nal installation.
The granular carbon used in the bottom tank contains 1-2% by volume of carbon
nes that must be ushed out prior to use. Surge ushing is the best method for
purging these carbon nes from the media bed.
1
2
1. Once out of the box, keep the tank upright
at all times as to not apply pressure to divider.
Remove shipping caps from inlet and outlet
ports. Using supplied adapter, connect a garden
hose to the inlet port so the water will ow into
the system and out of the outlet port.
2. Slowly turn faucet on and allow discolored water
to ow from outlet into a suitable drainage area.
The rst few gallons will appear black and cloudy
due to carbon nes.
TIP: You may need to slightly shake the tank to help
remove carbon nes.
3. After an initial 15-minute ushing, begin
a period of “surge ushing” by turning water
supply on for 30 seconds and then o for 30
seconds, repeating cycle for 15 minutes or until
initial surge of water is completely clear and
free from discoloration and cloudiness.
4. Disconnect the system from the garden hose,
be sure the white washers are properly set
inside the inlet and outlet ports, and position
the system for installation.
INSTALLATION STEPS

5
Prepare Rhino Tank
Wrap your pipe nipples with NSF certied
plumber's tape. Connect the nipples to the
system's inlet and outlet.
UV System Preparation
This set up requires the installation of a UV system. Before continuing,
stop now and read the separate, included UV manual in its entirety.
NOTE: DO NOT use pipe solvent (dope),
as solvents in some types of pipe dope
may cause damage to plastic ttings. Do
not over-tighten to prevent damage to
lter head.
4
3
INSTALLATION STEPS
WARNING
Never look directly at a lighted UV lamp. Ultraviolet rays can be harmful to eyes.
Assembly is required before installation. Internal components are fragile.
When installing on metallic plumbing, ensure you take the following
precautions. Securely install two (2) grounding clamps and a #4 copper
wire (not included) across the location where the system will be installed.
Tightly clamp at both ends, as shown in the illustration.
Ground
Clamp
Ground
Clamp
Ground Wire
WARNING
ELECTRICAL SHOCK HAZARD
Prior to installation on metallic plumbing, securely install two grounding clamps and a #4 copper wire
per installation instructions. Failure to follow these instructions can result in death or electric shock.
5COPPER PIPES ONLY (proceed to Step 6 for PVC Pipes)

6INSTALLATION STEPS
Install Shut-o Valve and Ensure Spacing
1. Using a pipe cutter, cut into the main water supply line to install the
shut-o valve.
2. Loosely t shut-o valve to calculate proper spacing of components.
3. Measure distance for Pre-Filter, Rhino tank, Post-Filter, UV FIlter, and
optional add-ons (Salt-Free Conditioner) and mark pipe accordingly.
If you're installing additional add-ons make sure to read through those
separate installation manuals prior to fully installing your complete system.
6
Incoming
water supply
Outgoing
water supply
Ensure proper spacing to t Pre-Filter, Rhino tank,
Post-Filter, UV Filter, and any optional add-ons
NOTE: DO NOT cut more pipe than necessary. You can cut more pipe
later if needed. If you're also installing a Pro-Install Kit or bypass loop,
do so at this time.
Cut Pipes
Cut pipe along the marked sections from step
5 and clean ends of pipe. Ensure there are no
burrs, sharp edges or deep scratches.
7
NOTE: Cut tubing as straight as
possible with a utility knife, or
an appropriate pipe cutter for
copper tubing or PVC.
CORRECT
INCORRECT

Congure System
Fit Rhino tank and additional optional add-ons into the system at this
time. Screw Pre-Filter and Post-Filter support brackets onto the wall
and attach lters.
Properly connect system together accordingly (slip ttings, barbed
ttings, NSF certied PVC glue, etc.). Ensure all parts are owing
through the "IN" port in the correct direction of water ow.
Follow instructions in separate UV Filter installation manual at this
time to mount and install UV Filter. Use PVC pipe, elbows and
reducers to connect from post lter to UV inlet.
Final System Check
Once installation is complete, allow proper time for glue to dry
according to manufacturer instructions. Then, slowly turn water
on and inspect for leaks.
After inspecting for leaks, turn on the faucet closest to the
installed unit and allow water to run for 5-10 minutes for the
nal ushing period.
8
9
7
INSTALLATION STEPS

What is covered
This Warranty covers defects in materials or workmanship in manufacturing of your
Aquasana Rhino Whole House Filtration System, except as provided below.
For how long
This warranty runs for 60 months from the date of purchase by a consumer
(“Warranty Period”).
What is not covered
This warranty does not cover lter cartridges and any systems that were not installed in
compliance with the instructions or that have been abused or operated incorrectly. It also
does not cover the following:
• Incidental or consequential damages caused by a failure of the product.
• Clogging, as replacement of the Pre-Filter cartridge is the purchaser’s responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or lters.
• Damage caused by re, ood or acts of God.
This warranty is voided if the product is used with parts that are not genuine Aquasana parts.
This includes, but is not limited to: replacement lters, faucets, and diverter valves.
What Aquasana will do
We will replace the defective part of the covered product, or if necessary, the product and
send it to you with installation instructions for a licensed plumber.
How to get service
To receive service under this Warranty, you must contact Aquasana, Inc. at 1-866-662-6885 or
[email protected] within the Warranty Period to describe the problem to a customer
service representative who will verify that the product is under warranty and determine
whether a part or the system will be replaced and whether you must send back the defective
part at our cost. If so, we will send you a return shipping label. You will be required to provide
a proof of purchase (unless you purchased direct from us). We will send you the replacement
part or system at no cost to you.
How state law applies
This warranty gives you specic rights and you may have other rights which vary from
state to state.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Warranty Registration
Warranty registration is not required for coverage under the factory direct purchases
made from www.aquasana.com. If you purchased from a retailer or dealer, please
complete the online warranty registration form at www.aquasana.com/warranty. Once
registered online, we will have a record of your purchase and you will not be required to
produce a proof of purchase for a warranty claim.
EQ-WELL-UV RHINO®WATER FILTER
5-YEAR LIMITED WARRANTY
5
YEAR
LIMITED
WARRANTY

Replace your lters on time, without worry — auto-delivered
to you, for less.
It’s important to change your lters using genuine Aquasana replacements for
continued water ltration and optimum system performance. This is why we oer
our no contract, auto-ship lter replacement program called Water for Life®.
Free Shipping
Replacements shipped directly to you, right
when you need them, at no extra cost.
Discount Replacements
Lock in a 15% discount on lters to
ensure you always get the best price.
Extended Warranty
Our performance promise to you –
free replacement parts, just in case.
No Contract
Replacing your lters is serious –
but your commitment doesn’t have to be.
[email protected]
CONTACT US TO LEARN MORE
866-662-6885

Aquasana, Inc.
6310 Midway Road
Haltom City, Texas 76117
866.662.6885 USA
877.332.7873 Canada
www.aquasana.com
EQ-WELL-UV_OM_061020
LOVE IT?
Please let us know with
a review on Aquasana or
your retailer’s website.
NEED HELP?
Give us a call at
866-662-6885 and
tell us what's going on.