Archgard EURO 35 Owner's manual

OPTIMA 35
Gas Fireplace Insert
EURO 35
Gas Fireplace Insert
Room Heater
7116 Beatty Dr
Mission, BC V2V 6B4
Canada
For use with natural gas or
propane
Installer: Please leave this manual with the appliance owner for future reference
USERS
INSTALLATION
OPERATION &
MAINTENANCE
MANUAL
WARNING: If the information in this manual is
not followed exactly, fire or explosion may result
causing property damage, personal injury or loss of
life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
—WHAT TO DO IF YOU SMELL GAS
· Do not try to light any appliance.
· Do not touch any electrical switch; do not use
any phone in your building.
· Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
· If you cannot reach your gas supplier, call the
fire department.
— Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
200-0067
06SEPT00
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CONTENTS
Introduction 3
General Information 4
Appliance Description 5
Dimensions and Clearances 6
Installation Instructions 8 - 14
Operation Instructions 15 - 17
Maintenance 18
Trouble Shooting Instructions 19 - 20
Wiring Diagrams 21
Servicing 22 - 24
Replacement Parts 25
Warranty 26
Patents Pending
CAUTION
Due to high temperatures, the appliance should be located out of traffic and away from
furniture and draperies.
Children and adults should be alerted to the hazards of high surface temperature and
stay away to avoid burns or clothing ignition.
Young children should be carefully supervised when they are in the same room as the
appliance.
Clothing or other flammable material should not be placed on or near the appliance.
Do not operate with cracked or broken glass. Be careful not to strike or slam the glass.
Installation and repair must be done by a qualified service person. Any parts removed
or opened for servicing of the appliance must be properly replaced prior to operating
the appliance.
The appliance must be inspected before use and at least annually by a qualified
service person. More frequent cleaning maybe required due to excessive lint from
carpeting, bedding material, etc. It is imperative that the control compartments, burners
and circulating air passageways for the appliance be kept clean.
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Euro 35 3
INTRODUCTION
Congratulations for choosing an Archgard fireplace.
The Euro 35 is one of the most advanced fireplace insert heaters available. It is solidly
designed using the latest technology and manufactured to the highest quality. It is our
aim to provide you an appliance with many trouble free years of reliable service.
Some of the many features are:
•Heater Classification The Euro 35 is classified as a heating appliance.
Therefore, it has additional safety devices built-in and it
can be operated continuously for zone heating.
•High Efficiency The Euro 35 has one of the highest efficiencies of any
gas fireplace; which means that it is less expensive to
operate.
•Adjustable Flame The flame aesthetics and heat output can be adjusted to
suit the owner’s liking and heating needs.
•Solid Construction The Euro 35 is constructed mainly of 16 and 18
gauge galvanized steel for long life and durability.
Please read the manual carefully prior to installation and operation of the
appliance. Proper installation, operation and maintenance of the appliance will
provide you with many years of enjoyment.
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Euro 35 4
GENERAL INFORMATION
SPECIFICATIONS
This appliance is tested and certified to the following US and Canadian gas appliance
standards.
- ANSI Z21.88a-1999/CSA 2.33a-M99, Vented Gas Fireplace Heaters,
- CAN/CGA-2.17-M91, Gas-Fired Appliances for Use at High Altitudes
Please contact Archgard Industries Ltd., if you have any questions regarding the certification of
this appliance.
APPLIANCE CERTIFICATION
INSTALLATION CODES
This appliance must be installed by a qualified gas appliance installer.
The installation must conform with the local codes or, in the absence of local codes, with the
current National Fuel Gas Code, ANSI Z223.1/ NFPA 54, in the US or Installation Code, CAN/
CGA-B149, in Canada. Electrical connections and grounding must conform with local code, or
current National Electrical code, ANSI/NFPA No. 70-1987, in the US and in Canada, the
current Canadian Electrical Code, CSA C22.1.
HIGH ALTITUDE INSTALLATION
When installing this appliance beyond 4500 ft. (1372 m) above sea level. The appliance must
be properly de-rated and installed according to local codes, in the absence of local codes, with
the current National Fuel Gas Code, ANSI Z223.1/ NFPA 54, in the US or Installation Code,
CAN/CGA-B149, in Canada.
Natural Gas (NG) Propane (LP)
Manifold Pressure 0.9 - 3.5 in. w.c. (0.2 - 0.9 kPa) 3.6 - 10.0 in. w.c. (0.9 - 2.5 kPa)
Min. Supply Pressure for
Purpose of Input Adjustment
4.5 in. w.c. (1.2 kPa) 11.0 in. w.c. (2.8 kPa)
Orifice Size #34 DMS (2.82 mm dia) #50 DMS (1.70 mm dia)
Nominal Input Rating 17,500 - 35,000 BTU/hr (5.1 -10.2kW) 17,000 -34,000 BTU/hr (5.0 - 10kW)
Output (Fan On) @ Max. Rating 28,800 BTU/hr (8.4 kW) 27,100 BTU/hr (7.9 kW)
Output (Fan Off) @ Max.
Rating
27,700 BTU/hr (8.1 kW) 25,400 BTU/hr (7.4 kW)
Altitude 0 - 4,500 ft. (0 - 1372 m) 0 - 4,500 ft. (0 - 1372 m)
Primary Air Opening 1/8 in. (4.8 mm) 1/4 in. (9.6 mm)
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Euro 35 5
APPLIANCE DESCRIPTION
TOP VIEW
FRONT VIEW
LOG
SET
BRICK PANELS
BOTTOM GRILL
GLASS
DOOR
TOP GRILL
SLIDING FLUE
CONNECTOR
ON-OFF
SWITCH
SPILL
SAFETY
SWITCH
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Euro 35 6
A 25 5/8” (651 mm)
B 16” (406 mm)
C 11 3/8” (289 mm)
D 15” (381 mm)
With overside steel surround
E 41 1/2” (1054 mm)
F 28 3/4” (730 mm)
G 20 7/8” (530 mm)
H 22 5/8” (575 mm)
I 24 1/8” (613 mm)
J 1 3/4” (45 mm)
K 5 3/4” (146 mm)
E 47 1/2” (1207 mm)
F 31 3/4” (807 mm)
With standard aluminum surround
Flue Collar - 4” (102 mm) diameter
DIMENSIONS AND CLEARANCES
MINIMUM FIREPLACE DIMENSIONS
18” (460 mm)
27” (686 mm)
15” (381 mm)
23” (584 mm)
SIDE VIEW
TOP VIEW
APPLIANCE DIMENSIONS
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Euro 35 7
DIMENSIONS AND CLEARANCES Cont...
CLEARANCES TO COMBUSTIBLES
TOP VIEW
SIDE VIEW
Clearances to Faceplate
1” (25mm) 1” (25mm)
Combustible mantle allow in shaded
area. Mantle extension maybe
increased 1” (25mm) for each
additional 1” (25mm) increase in
clearance height.
Note: With bay window attached
clearances remain the same.
Sidewalls or Mantle Supports
CAUTION: This appliance is designed for used in any masonry or factory built
wood burning fireplace. It cannot be enclosed by combustible material and
used as a built-in gas fireplace.
6” (152 mm)
Minimum Height From Bottom
of Applinace: 37 ” (940 mm)
WARNING: Failure to position
the parts in accordance with
these diagrams or failure to use
only parts specifically approved
with this appliance may result in
property damage or personal in-
jury
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Euro 35 8
INSTALLATION INSTRUCTIONS
PRECAUTIONS
Take time to ensure the existing fireplace is clean and level before beginning installation. The chimney
should be in good condition (See note page 10).
This appliance must be installed by a qualified gas installer and the installation conform to the
installation codes.
This appliance needs fresh air for safe operation and must be installed so there are provisions for
adequate combustion and ventilation air. Provide adequate clearance around air openings of the
appliance. Never obstruct front openings. Provide adequate clearances for proper operation and
servicing of the appliance. This appliance must be properly connected to a venting system and must not
be connected to a chimney flue serving a separate solid fuel burning appliance.
GAS CONNECTIONS
Have your gas supplier or a qualified gas fitter run a gas supply line into the fireplace. The line
must be properly sized and fitted according to the installation codes. Immediately up stream of the
supply connection, the fitter shall provide an accessible manual shut-off valve and a 1/8 NPT
plugged tapping accessible for connection to a test gauge.
CAUTION: The appliance and its individual shutoff valve must be disconnected from the gas
supply piping system during any pressure testing of that system at test pressures in execss of 1/2
psig (3.5 kPa). The appliance must be isolated from the gas supply piping system by closing its
individual manual shutoff valve during any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig (3.5 kPa). Failure to do so will damage the appliance’s
gas valve. Such damage is not covered by the manufacturer’s warranty.
Natural Gas Pressure Settings:
The inlet supply or line pressure must be a minimum of 4.5” wc (1.1 kPa) and a maximum of 8” wc
(2 kPa). The orifice has a #34 DMS drill size.
ELEVATION INPUT RATING
0-4500 ft. (0-1400 m) 35,000 BTU/hr (10,200 watts)
4500 ft. (1400 m) + 35,000 BTU/hr (10,200 watts) less 4% per 1000 ft. (300 m)
Please contact your local Archgard dealer or distributor for the appropriate orifice size
(i.e. At 6500 ft we recommend a #36 DMS drill size).
Propane Pressure Settings:
The inlet supply or line pressure must be a minimum of 11” wc (2.8 kPa) and a maximum of 14” wc
(3.5 kPa). The orifice has a #50 DMS drill size.
ELEVATION INPUT RATING
0-4500 ft. (0-1400 m) 34,000 BTU/hr (10,000 watts)
4500 ft. (1400 m) + 34,000 BTU/hr (10,000 watts) less 4% per 1000 ft. (300m)
Please contact your local Archgard dealer or distributor for the appropriate orifice size
(i.e. At 6500 ft we recommend a #51 DMS drill size).
NOTE: THE INPUT RATING SHOULD ALWAYS BE CHECKED WHEN FIRST RUNNING THIS
APPLIANCE. To do this, reduce the background flow rate, time the meter, light the fireplace and
take another reading after 15 minutes of operation. Check with your gas supplier for the gas BTU
content at your elevation. Input is the rate of flow multiplied by the heating value of the gas (cubic
feet/hour x BTU per cubic feet). Adjust the manifold pressure so that the unit does not operate
above the rated input. If the rate is out by +/-5% of the specified rate, it is within allowable
tolerances. If it is out more, check the manifold pressure against specifications on page 4. If
correct, check burner orifice size.
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Euro 35 9
INSTALLATION INSTRUCTIONS Cont...
ELECTRICAL CONNECTIONS
The Euro 35 comes complete with an electrical cord and plug already installed. If you require
to run an electrical lead to the appliance instead, follow the instructions listed below.
Have qualified electrician run a set of 120VAC supply lines to the lower left side of the fireplace
before installing the appliance. He should leave 18” (460mm) of the supply line free for ease of
connection to the appliance. Connect the electrical supply line to the appliance at the same
time the gas line is being connected to the appliance.
Flip open the bottom grill and undo the 2 screws holding the control panel. Run the lines into
the left side of the appliance through the conductor clamp. Run the lines through the conductor
clamp on the controller box. Connect the ‘live’ (black) supply conductor to the free black
conductor from the speed controller with a marrette type wire connector. Connect the ‘neutral’
white supply conductor to the free white conductor from the convection fan with a marrette type
wire connector. Connect the ‘ground’ (green or bare) conductor to the ground screw formerly
used by the cord and plug. Replace the control panel and fasten with the 2 screws.
MOT
SPEED
CONTROL
110F (43ºC) N.O. THERMAL
SNAP SWITCH
CONVECTION BLOWER
LINE
GROUND
NEUTRAL
SIDE OF GAS
FIREPLACE
120 VAC white
black
SPEED CONTROL
LINE
GROUND
NEUTRAL
110F (43ºC) N.O. THERMAL
SNAP SWITCH
CONVECTION BLOWER
Before connecting the appliance to the gas supply line, double check that the appliance you
have purchased is design for the gas type you are using. The gas type markings are located
on the certification label and also on the appliance’s gas valve.
Adequate clearance for proper installation and checking of the gas connections must be
provided. All gas connections must be checked for gas leaks.
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Euro 35 10
SCREW
LOCATIONS
NOTE: Before lining a chimney, check the condition of the clay tile liner and/or mortar joints and, if
necessary, have excessive soot and creosote deposits cleaned.
The appliance is equipped with a vent safety shutoff system and a safety control system designed to
protect against improper venting of combustion products. The appliance may function for several
minutes, then shut down if not connected to a proper venting system.
WARNING: Operation of this heater when not connected to a properly installed and maintain
venting system or tampering with the vent shut-off system can result in carbon monoxide (CO)
poisoning and possible death. This appliance must not be connected to a chimney flue serving
a separate solid fuel burning appliance. The draft hood opening behind the top louvers must not
be obstructed in any way.
The appliance may be vented using 4 in. diameter aluminum or stainless steel flexible gas flue liner
running inside a masonry chimney or the flue of the factory built fireplace. The vent system must be
proper terminated with an approved vent cap. This cap must be sealed to the existing with a silicone
type high temperature sealer. The liner must form a complete connection from the flue collar to the vent
cap. If maximum heating efficiency is desired, it is recommended to seal between liner and chimney
using non backed fiberglass insulation above the appliance. Follow the vent component manufacturer’s
instruction. Also check with local gas authorities for proper venting methods and procedures. Any gaps
between the rain cap and the existing masonry chimney should be permanently sealed with a mortar
mix compound to prevent rain or snow from seeping into the chimney.
The appliance has a detachable flue connection plate for ease of installation. (see page 11). A 45°
adapter is available if the vertical orientation of the outlet is difficult to use (Part# FAE-25).
WARNING: Maximum distance between front of unit and front of flue pipe is 15 1/2”
After the flexible gas liner has been properly installed in the fireplace, attach the collar of the connector
pate to the liner with screws or a clamp. Before placing the appliance into the fireplace, check the
hearth of the fireplace to see if it is level with the front of the fireplace. If it is not, measure the depth of
the hearth. Loosen the three screws of the leveling “L” bracket at the back of the appliance. Lower it to
the measurement obtained and tighten the screws. Make sure the gas and electrical supply line are
properly connected to the appliance. Slide the appliance into the fireplace, and at the same time slide
the flue connection plate back onto the top of the appliance. Fasten the pull bar with the screw provided
in the hood edge so that the flue adapter cannot slide back out (see page 11). Check the leveling of the
appliance. Attach the faceplate to the appliance before sliding the appliance all the way into the
fireplace. The return flange on the inside of the faceplate sides fits on the inside of the mounting rails
on the appliance. Screw the faceplate to the appliance at the locations shown with the black screws
provided.
VENTING
INSTALLATION INSTRUCTIONS Cont...
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Euro 35 11
SWITCH WIRING
ON-OFF SWITCH
WIRING
SPILL SWITCH
WIRING
WIRE CLIP
GROMMET
SLIDING FLUE ADAPTER
INSTALLATION INSTRUCTIONS Cont...
SPILL SAFETY
SWITCH
SLIDING
FLUE
ADAPTER
FLUE PULL AND
FASTENING
BAR
SCREW HERE
AFTER
INSTALLATION
AND CUT OFF
EXCESS BAR
WARNING:
Maximum clear-
ance between
front of unit and
front of flue pipe
is 15 1/2”
9” to
15 1/2”
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Euro 35 12
GLASS DOOR
WARNING: Do not attempt to remove the glass door when the appliance is hot.
Removing the Glass Door
Release the two latches underneath the door.
Lift out the bottom of the door and lift the whole door assembly up and off the two locating tabs
at the top of the door assembly.
Replacing the Glass Door
The reverse procedure of Removing the Glass Door.
INSTALLATION INSTRUCTIONS Cont...
LOCATING TABS
DOOR LATCHES
(SHOWN OPEN)
SWITCH MOUNTING AND WIRING
SPILL SWITCH:
The spill switch is located in a critical location to shut of the appliance in the event the draft is in-
sufficient. It is located above and in front of the draft hood. Do not tamper with it’s location. In the
event of insufficient draft the heat from spilling flue gases shuts off the gas to the burner, after
several minutes.
ON-OFF SWITCH:
A minimum negative draft in the vent of –.02” w.c. is required to avoid nuisance activation of the
spill switch. The on-off switch is located in the side trim. The wire must be run along the frame as
shown and clipped together with the spill switch wire. Run the wire through the same grommet
as the spill switch wire (see page 11). Attach to valve terminals as shown on page 14.
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Euro 35 13
WARNING: Do not place logs in any other configuration than that
shown. Under no circumstances are logs to be modified. Do not
place foreign or more than the amount supplied by Archgard with
the appliance.
INSTALLATION INSTRUCTIONS Cont...
PLACEMENT OF LOGSET, COALS & EMBERS
•Place the one piece log at the back of the burner tray as shown.
•Locate the log on the two locating taps on the front log supports.
•Tear ember wool into 1/2” to 3/4” diameter ember pieces and place them on the front
ledge of the burner tray. Keep the embers from obstructing the burner ports.
WARNING : Do not place the embers directly on the burner ports, fire, explosion or
excessive carbon monoxide (CO) may result, causing property
damage, personal injury or loss of life.
•Place the back log on the back log support at the back of the fireplace.
•Place the front log on top of the burner as shown. There are pins on the burner to
locate the log.
•Place the cross log directly on the burner and the back logs as shown. There are
locating pins on the burner to position the front of the cross log. The back end of the
cross log is cradled in a recess on the back log.
•Place fibre coals and embers in the trough along the front of the burner.
•Keep the embers from obstructing the burner ports.
BURNER
BACK LOG
COALS
EMBERS
BURNER TRAY
CROSS LOG
FRONT LOG
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Euro 35 14
1NOTE: Ensure that the fireplace is turned off and cool, disconnect the power to
the unit.
2 Remove the upper grills by pulling the assembly forward.
3 Remove the lower grills by removing the four hex head mounting screws.
4 Remove the two hex head screws from the existing Control Panel Bracket, and
pull the assembly out from under the firebox.
5 Remove the Fan Control Knob, remove the mounting nut, push the rheostat back
out of the hole, and disconnect the quick connect plugs from the wire and the
thermal switch on the underside of the firebox.
6 Plug the included 10” black extension wires onto the rheostat wires, the power
wire, and the spade connector of the thermal switch on the underside of the
firebox, see Fig. 1.
7 Remove the sparker wire from the existing piezo sparker.
8 Place the rheostat through the corresponding hole in the Bay Control Panel
Bracket so that the wires extend to the left, tighten the nut, and push the knob
back on.
9 Install the 6” Hi/Low and 6” On/Off extension knobs onto the corresponding
knobs on the valve.
10 Place the Bay Control Panel Bracket over the extension knobs, move the rear
bend over the bottom bend of the heater, and insert the left side in front of the
Fan Control Bracket.
11 Line up the corresponding mounting holes, see Fig. 2, and turn the two new hex
head screws in.
12 Push the sparker wire onto the new piezo on the Knob Extension Kit Bracket.
13 Move the Bay Assembly over the front of the insert, line up the slots in the upper
area slightly above the corresponding tabs at the front top of the firebox, and
push the assembly down.
Fig. 2.
Fig. 1.
INSTALLATION INSTRUCTIONS Cont...
OPTIONAL BAY DOOR INSTALLATION
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Euro 35 15
OPERATION INSTRUCTIONS
FOR YOUR SAFETY, READ BEFORE LIGHTING
This appliance has a pilot which must be ignited using the sparker located next to
the appliance valve controls. When lighting the pilot, follow the start-up procedures.
exactly.
Do not use this appliance if any part has been under water. Immediately call a
qualified service technician to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
Use only your hand to push in or turn the gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t try to repair it. Call a qualified service
technician. Force or attempted repair may result in a fire or explosion.
BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell
next to the floor, because some gases are heavier than air and will settle on the
floor.
IF YOU SMELL GAS, follow the instruction on the front cover of this manual.
A.
B.
C.
D.
INITIAL OPERATION
•Check that the appliance is properly vented and connected to the gas supply.
•Check the logs and branches are properly placed.
•Check all external parts, such as grills, door and faceplate are properly attached and
fastened.
•Check that there are no finger prints left on gold surfaces as high temperature can
bake these prints permanently.
NOTE : When operated for the first few times, the appliance will emit some odor and
fumes. This is due to the heat from the appliance evaporating the oils and solvents
used in fabricating the appliance. Close off the room to the rest of the house and
open all windows. Keep the room well ventilated as smoke alarm may sound. Run
the appliance for at least 4 hours at maximum setting with blower set to “OFF” to
allow paint to cure.
WARNING : If you do not follow these instructions exactly, a fire or explosion
may result, causing property damage, personal injury or loss of
life. Do not operate the appliance with the glass front removed,
cracked or broken. Replacement of the glass should be done by a
licensed or qualified service person.
E. This appliance is equipped with a three-prong (grounding) plug for your protection
against shock hazard and should be plugged in directly into a properly grounded
three-prong receptacle. Do not cut or remove the grounding prong from this plug.
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Euro 35 16
Set the thermostat, if present, to the lowest level. Press slightly and turn the control
knob clockwise 3to the OFF position and wait 5 minutes; thus allowing any gases
to escape which may have accumulated in the combustion chamber.
Note: LP gases do not vent upward. Then follow step 2 and 3 to establish pilot.
OPERATION INSTRUCTIONS Cont..
Press and turn control knob counterclockwise 4to ON position.
Release knob. If pilot should go out, turn the control knob to OFF position and
repeat steps 1, 2 and 3.
Note: The control valve is equipped with an internal safety interlock. You must
leave at “off” position for about 5 minutes before lighting pilot again.
Press slightly and turn control knob counterclockwise 4to PILOT position;
depress control knob and light pilot by repeatedly pressing the sparker. Venting of
air may take place prior to flow of pilot gases. Once flame is established, hold knob
depressed for approximately 60 seconds.
AUTOMATIC VALVE START-UP PROCEDURE
1.
2.
3.
4.
5.
7.
Turn flame and heat adjustment knob to the desired comfort level from HIGH to LOW.
8.
SHUT-DOWN PROCEDURE TO PILOT FLAME
To turn off the main burner only, set the thermostat to the lowest setting or turn
switch to OFF. Press and turn the knob clockwise 3to PILOT position.
Press and turn the knob clockwise 3to the OFF position.
COMPLETE SHUT-DOWN PROCEDURE
6. Turn thermostat to the desired comfort level or turn ON/OFF switch to the ON position.
Sparker
Control Knob
Flame and Heat Adjustment Knob
Pilot Adjustment Screw
Control indicator
Attach on-off
switch leads
here
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Euro 35 17
Press slightly and turn the control knob clockwise 3to the OFF position and wait 5
minutes; thus allowing any gases to escape which may have accumulated in the
combustion chamber.
Note: LP gases do not vent upward. Then follow step 2 and 3 to establish pilot.
OPERATION INSTRUCTIONS Cont..
Press and turn control knob counterclockwise 4to HIGH position.
Release knob. If pilot should go out, turn the control knob to OFF position and
repeat steps 1, 2 and 3.
Note: The control valve is equipped with an internal safety interlock. You must
leave at “off” position for about 5 minutes before lighting pilot again.
Press slightly and turn control knob counterclockwise 4to PILOT position;
depress control knob and light pilot by repeatedly pressing the sparker. Venting of
air may take place prior to flow of pilot gases. Once flame is established, hold knob
depressed for approximately 60 seconds.
MANUAL VALVE START-UP PROCEDURE
1.
2.
3.
4.
5.
6.
Turn control knob to the desired comfort level between the HIGH and the LOW
range. This control incorporates a temperature sensor near the unit. Once set to a
certain setting the flame will automatically modulate from “high” then to “low” and if
need to “off” and back again to keep a constant room temperature. You will need
to experiment to find the “right” setting.
7.
SHUT-DOWN PROCEDURE TO PILOT FLAME
To turn off the main burner only. Press and turn the knob clockwise 3to PILOT
position.
Press and turn the knob clockwise 3to the OFF position.
COMPLETE SHUT-DOWN PROCEDURE
Sparker
Control Knob
Control indicator
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Euro 35 18
MAINTENANCE
CAUTION : Do not conduct maintenance on the appliance while it is operating or while it is still hot.
The exterior painted surfaces, glass and gold trims may be cleaned with a soft, non-abrasive cloth
and water or a suitable, mild, non-abrasive cleaner. However, a specially formulated ceramic glass
cleaner is available from most hearth product dealers and is recommended for cleaning the inside of
the glass door.
Regularly:
•Clean and remove any lint accumulations or debris from the grills and in any combustion
and convection air passage ways.
•Keep the appliance area free from combustible materials, such as paper, wood, clothing,
gasoline and flammable solids, liquids and vapors.
•Visually check the height and color of the burner and pilot flames.
Every 2 to 3 months:
A slight build-up of a white chalky film on the inside surface of the glass is common to “all”
gas fireplaces.
•Remove the glass door and clean the inside of the glass with a soft, non-abrasive cloth
and water or a suitable, mild, non-abrasive cleaner. DO NOT CLEAN WHILE HOT.
•Carefully remove the logs and gently brush off any loose carbon deposits. This job is
best done outside the house, wearing a dust mask.The logs are very fragile, take care
not to break them. Do not wash logs with any liquid. Wile logs are removed, also
remove the coals or “embers” and check that all burner openings are no obstructed and
it is recommended you use a vacuum cleaner to clean off any dust or lint.
•After cleaning, the logs and embers must be replaced as per the instructions in this
manual.
Once a Year have a qualified service technician:
•Completely inspect the appliance and the venting system.
•Clean and remove any lint accumulations or debris in the firebox, on the burners,
on the pilot, at the primary air opening, on the convection air blower and in any
combustion and convection air passage ways.
•Check the safety system of the gas valve and the appliance.
WARNING : All parts removed or disturbed including guards and grills must
be properly replaced after maintenance. Service and repair must
be conducted by a qualified service person. If these instructions
are not followed, a fire or explosion may result, causing property
damage, personal injury or loss of life
CLEANING THE APPLIANCE
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Euro 35 19
TROUBLE SHOOTING
SYMPTOM ACTION
Pilot will not light after
pressing the sparker many
times.
1. When lighting the appliance for the first time after installation or
after servicing, there is air in the gas line. It takes a while for all
the air to purge out of the pilot before gas can reach the pilot
and ignite. Remove the glass door and try lighting the pilot
many times to purge the air.
2. Check to make sure the gas supply to the appliance is turned
on and there is adequate gas supply pressure to the appliance.
3. Check for sparks between the spark electrode and the pilot
head when the sparker is pressed. If there are no sparks,
a. Check for broken or poor connection from the sparker to the
electrode.
b. Check for the spark shorting or arcing at other locations.
c. Check for defective sparker.
d. Check for defective spark electrode.
4. With the door removed, try lighting the pilot with a match.
a. If air is blowing on the flame of the match, hold the control knob
in at the ‘PILOT’ setting until all the air is purged out of the line.
b. If there is no gas or air coming out of the pilot and there is gas
pressure to the appliance, the pilot orifice may be blocked or
the gas valve may be defective.
Pilot will not remain on
after being lit.
1. Press the control knob all the way in.
2. Hold the control knob in for a longer period of time.
3. If you are trying to re-light the pilot immediately after you have
shut-off the pilot, you have to wait 5 minutes for the valve to
reset.
4. Check to see if the pilot flame is large enough to reach and
surround the thermocouple. If the flame is too small, check for
correct gas supply pressure. If pressure is good, adjust the pilot
flame size with the adjustment screw on the valve. If the flame
cannot be adjusted, there might be some debris obstructing the
pilot orifice, or a wrong size pilot orifice.
5. Check for poor connection of the thermocouple to the valve.
6. Check for proper millivolts of the thermocouple. The
thermocouple should generate at least 30 mV or it is defective.
7. Check for defective gas valve.
The main burner does not
turn on with the pilot lit.
1. Check to make sure the control knob is turned to the ‘ON’
position.
2. Allow enough time for the pilot to heat up the thermopile to gen-
erate sufficient voltage to activate the valve.
Please check to make sure the instructions are followed exactly before attempting
trouble shooting of the appliance.
WARNING: Trouble shooting and servicing of gas and electrical devices of the
appliance should only be conducted by a qualified service technician.
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Euro 35 20
TROUBLE SHOOTING Cont...
SYMPTOM ACTION
The main burner does not
turn on with the pilot lit.
Cont...
3. Check to make sure the thermostat is set high enough to turn
on the appliance.
4. Check that the remote switch or the thermostat is turned on.
5. Check for weak pilot flame. If flame is weak, check gas supply,
check pilot flame adjustment and check for blockage of pilot
orifice.
6. Check all connections to the valve for tight electrical contact.
7. Check spill switch for continuity.
8. Check for 400-500 mV from the thermopile with the burner off
and 200-250 mV with the burner on. If the voltages are lower,
the thermopile is defective.
9. Check for defective gas valve.
The main burner shuts off
when the appliance is
warm.
1. This may be the normal operation of a wall thermostat installed
to appliances.
2. Check for good pilot flames on the thermopile (see page 22).
3. Check for good voltage from the thermopile.
4. Check for proper functioning of venting system.
5. Check wire connections. Expansion from heat can affect a
loose wire connection.
Sooty deposits on the glass
door.
1. If the flame is yellow and lazy, check for lint etc. around pri-
mary air shutter. Increase primary air by opening the primary
air shutter if necessary.
2. Check for proper placement of the logs and branches. Ensure
logs and burner are clean. See that section in the instruction
manual.
3. Check for obstruction of the burner ports by the embers. See
that section in the instruction manual.
4. Check for proper venting and blockage of the vent termination.
5. Check manifold pressure and clock input rating for over-firing.
Sharp blue flames with
flames lifting off the burner
at the ends.
1. Too much primary air. Reduce primary air by closing the
primary air shutter. During cold temperatures, some flame
lifting may occur during start-up.
Convection blower does not
turn on.
1. The convection fan is thermostatically controlled. It will only
turn on when the appliance is warmed-up. This may take up to
15 minutes with the appliance on high.
2. Check for 120VAC electrical supply to the appliance. ( Is the
cord plugged in?)
3. Check for proper mounting of the thermal snap disc.
4. Check electrical connections.
5. Check for defective thermal snap disc.
6. Check for defective convection blower speed controller.
7. Check for defective convection blower.
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