Archos 55 Helium Ultra User manual

Helium Series
How to reinitialize my ARCHOS 55 Helium?
This process is recommended for your device if : it is frozen, it
doesn’t turn on or you are experiencing a software issue. It will allow you
to perform a low level format on your device. Thus all the data will be
deleted, you won't be able to retrieve them. We strongly recommend to
back them up first. Keep in mind that your device’s battery must be
charged enough to perform this operation.
Since Android™ 5.0, your device is linked to your Google™ account. If you
reset your device from the recovery menu (method 2), YOU WILL HAVE TO
SET THE SAME GOOGLE™ ACCOUNT YOU FILLED IN BEFORE RESETTING THE
DEVICE. If you reset your device in order to resell it, please use the
method 1 OR use the method 2 but delete your account from the Settings
app first.
1. If you can have access to the Android™ interface
a. Select the Settings app then select Backup & reset > Factory data
reset
b. To delete music, photos and other user data, you must erase the
internal SD card. Tick "Erase phone storage"
c. Select "Reset phone" and confirm
2. If you can’t access the Android™ interface
a. Turn off the device by using ON/OFF
b. While holding Volume +, press ON/OFF until the device turns on.
c. In the selection menu that is displayed, press the Volume + button
to select "Recovery mode" and validate with Volume - to display the
recovery mode window.
d. Once the green Android robot is displayed, hold the ON/OFF button
and press the Volume + button to display recovery menu.
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URL: http://faq.archos.com//index.php?action=artikel&cat=30&id=518&artlang=en

Helium Series
Use the volume buttons to navigate and ON/OFF to validate.
If you failed to access to the recovery
menu, please start again from the
beginning.
a. Select "Wipe data/factory reset" and validate to restore your device
to its default settings.
b. Select "Yes -- delete all user data" and validate to remove all the
user data.
c. Select "Reboot system now" and validate to reboot the device.
Unique solution ID: #1989
Author: Djibril
Last update: 2017-02-09 18:40
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(c) 2023 ARCHOS <[email protected]> | 2023-07-06 16:06
URL: http://faq.archos.com//index.php?action=artikel&cat=30&id=518&artlang=en