Arlo Arlo Go User manual

1
Arlo Go Quick Start Guide

2
Welcome
Thank you for choosing Arlo Go.

3
What’s in the box
Arlo Go camera Rechargeable
battery
Mount and screws Synthetic
grease
Arlo Go
USB port cap
Arlo Go
wind bracket
Outdoor power adapter
(varies by region)

4
Get an active SIM card
Your Arlo Go camera requires an active SIM card. Your camera uses the
mobile network during setup and to send recordings to your Arlo account
in the cloud.
Contact your mobile network service provider to get your SIM card and
to activate it with a data plan.
To learn more about service providers that support Arlo Go, visit
https://kb.arlo.com, select your region, and then search for mobile
connectivity for Arlo Go.

5
Insert your SIM card
1. Unlock the Arlo Go battery compartment by pressing and holding
the latch.
2. Gently pull the battery door back to open the compartment.
3. Align the gold SIM contacts.
4. Insert the SIM card into the SIM card slot.

6
Insert the battery
1. Unlock the battery compartment by pressing and holding the
latch.
2. Gently pull the battery door back to open the compartment.
3. If you plan to store video recordings on an SD card, insert the SD
card now.
4. Align the battery contacts.
5. Insert the battery.
6. Close the battery door.

7
Get the app
Download the free Arlo app to get started.
The app guides you through installation.

8
Mount your camera
1. Place the wall plate and secure it with three screws.
2. Attach the camera to the wall plate.
If you’re mounting the camera to drywall, be sure to use the
included plastic drywall anchors.

9
If you’re plugging in the camera outdoors
Pay attention to the weather and to power outlet safety considerations:
• You must use an Arlo Go outdoor
power adapter. Do not use any other
power adapter.
• Install the the wind bracket for
support between the camera and the
power adapter.
• Connect the Arlo Go outdoor power
adapter only to a weatherproof power
outlet.

10
Install the wind bracket
1. Remove the USB port cap from the camera by pulling firmly on
the cap.
2. Slide the wind bracket onto the power adapter cable.
3. Apply a thin layer of synthetic grease around the cable
connector end.
4. Connect the cable connector to the USB port on your camera
and press in firmly.
Extra USB port caps
are included so that
you can use the camera
wire‑free later.

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5. Press the tab on the cable
connector into the bottom of
the USB port.
6. Slide the wind bracket along the
cable until it fits tightly against the
camera and align the bracket hole
with the camera screw threads.
7. Screw the camera onto the mount.

12
Start streaming
The Arlo Go camera uses the mobile network to send recordings to the
cloud storage associated with your Arlo account.
Use the Arlo app to see your camera feed, to arm and disarm your camera,
and more.
To view useful tutorial videos, find troubleshooting tips, or get support,
visit support.arlo.com.

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Solid amber
No SIM card is inserted
or the SIM card is
damaged.
Fast blinking amber
The camera connected
to the mobile network
but it cannot connect to
the cloud.
For more information,
visit https://kb.arlo.com,
select your region, and
search for
Arlo Go mobile coverage.
Very slow blinking
blue
The camera is powering
on.
Slow blinking blue
The camera is ready to
scan the QR code.
Fast blinking blue
The camera is
connected to the cloud.
Slow blinking amber
Mobile network
coverage is not
available.
Blinking amber and
purple
The SD card type is
invalid.
Camera LED guide
Blinking blue and
purple
The camera is
connecting to the
network and the cloud.
Blinking amber and
blue
The camera is receiving
a firmware upgrade.

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©2018 Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo
Technologies, Inc. App Store is a service mark of Apple Inc., registered in the U.S. and other
countries. Google Play and the Google Play logo are trademarks of Google Inc. Amazon, Alexa
and all related logos are trademarks of Amazon.com, Inc. or its aliates. Other trademarks
are for reference purposes only.
Compliance
For regulatory compliance information including the EU Declaration of Conformity, visit
www.arlo.com/about/regulatory/.
November 2018
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA
www.arlo.com
www.arlo.com/support
Arlo INTL LTD
Floor 3, Building 3 University Technology Center
Curraheen Road, Cork, T12 EF21, Ireland