Arlo Go 2 User manual

Go 2
WiFi/LTE Security Camera
User Manual

2
Contents
1. Get to Know Your Arlo Go 2 Camera 5
Get the Arlo app................................................................................................................................... 5
Meet your Go 2 Camera ...................................................................................................................... 6
Accessories............................................................................................................................................ 7
2. Get Started 8
Mobile network requirements........................................................................................................... 8
Go 2 can connect via mobile or WiFi ............................................................................................... 8
Install a SIM card into your Go 2 Camera ........................................................................................ 9
Use the Arlo app to set up your Go 2 Camera.............................................................................. 10
Check the LED .................................................................................................................................... 11
Check your Go 2 Camera’s mobile signal strength ..................................................................... 12
Optimize mobile broadband connectivity for your Go 2 Camera ........................................... 12
Mount your Arlo Go 2 Camera......................................................................................................... 13
Test motion detection ...................................................................................................................... 15
Position your camera to detect motion in specic areas .......................................................... 15
Arm your camera to detect motion................................................................................................ 17
3. LTE and WiFi network connections 18
LTE mobile network access.............................................................................................................. 18
Turn roaming on or o for your mobile network......................................................................... 18
Specify the mobile network access point name (APN).............................................................. 19
Control whether your Go 2 Camera connects to mobile or WiFi.............................................. 19
Tips for optimal WiFi performance ................................................................................................ 20
Connect your mobile device to a 2.4 GHz WiFi network during setup.................................... 20
4. Access your Arlo account 23
Two-step verication ........................................................................................................................ 23
Use face or ngerprint authentication .......................................................................................... 24
Customize your prole ..................................................................................................................... 25
Change your Arlo password............................................................................................................. 26
Reset a forgotten password............................................................................................................. 26
Grant access to friends ..................................................................................................................... 27

Arlo Go 2 LTE/WiFi Security Camera
3Contents User Manual
5. Use Your Go 2 Camera 30
View your camera feeds ................................................................................................................... 31
Record clips from live video............................................................................................................. 31
Take a snapshot from live video ..................................................................................................... 31
Turn the camera spotlight on and o manually.......................................................................... 32
Motion detection activity zones...................................................................................................... 33
2-Way Audio........................................................................................................................................ 34
Turn the camera’s siren on and o manually............................................................................... 35
View recordings and snapshots...................................................................................................... 35
6. Modes, Rules, and Alerts 38
Arm or disarm all your Arlo devices ............................................................................................... 38
Modes................................................................................................................................................... 38
Select a mode..................................................................................................................................... 39
Mute Notications ............................................................................................................................. 39
Rules for modes ................................................................................................................................. 40
Change motion sensitivity ............................................................................................................... 40
Control whether the spotlight turns on when motion is detected.......................................... 40
Use a rule to activate the camera’s siren....................................................................................... 41
Manage alerts ..................................................................................................................................... 41
Schedule when your camera is armed.......................................................................................... 42
Set up Arlo Geofencing..................................................................................................................... 43
Geofencing with multiple mobile devices.................................................................................... 45
Custom modes................................................................................................................................... 46
7. Change Your Settings 48
Camera settings ................................................................................................................................. 48
Video Settings..................................................................................................................................... 49
Adjust the audio settings.................................................................................................................. 50
Adjust the icker setting................................................................................................................... 51
Restart the camera from the Arlo app ........................................................................................... 51
View device information................................................................................................................... 51
Remove a device from your account ............................................................................................. 51
8. SD Card Storage 52
Install a micro SD card in your Go 2 Camera................................................................................ 52

Arlo Go 2 LTE/WiFi Security Camera
4Contents User Manual
View the SD card status .................................................................................................................... 53
View available SD card storage ....................................................................................................... 53
Turn SD card recording o and on................................................................................................. 54
Change the SD card Overwrite setting........................................................................................... 54
Format a micro SD card.................................................................................................................... 54
Remove a micro SD card.................................................................................................................. 55
View videos on a micro SD card...................................................................................................... 56
9. Arlo Rechargeable Battery 57
Insert the camera battery................................................................................................................. 57
Charge your camera battery indoors............................................................................................. 58
Solar Panel charging ......................................................................................................................... 58
Arlo Dual Charging Station............................................................................................................... 58
Safe handling and usage guidelines for removable and rechargeable batteries 59
Optimize your camera’s battery life ............................................................................................... 60
10. Arlo Connect 61
Use Arlo with Amazon Alexa............................................................................................................ 61
Add your camera to the Google Assistant app ............................................................................ 62
Use Arlo with IFTTT ........................................................................................................................... 63
11. Troubleshooting 64
Scan a QR code during setup.......................................................................................................... 64
Arlo doesn’t discover your camera during setup ........................................................................ 65
Firmware updates.............................................................................................................................. 66
Go 2 Camera is oline....................................................................................................................... 67
Troubleshoot Arlo Geofencing........................................................................................................ 68
Can’t see video streams.................................................................................................................... 68
Reset the camera ............................................................................................................................... 71

5
1. Get to Know Your Arlo Go 2 Camera
Arlo Go 2 delivers security you can take anywhere. Connect to LTE or to WiFi, view or record
HD video day or night, and protect remote locations with 2-Way Audio or the built-in siren. To
access the mobile broadband network, your Go 2 Camera requires an activated SIM card.1
Locate your camera with GPS positioning and retrieve locally-stored videos from a micro
SD card (sold separately) in the camera, or view live video or recorded cloud clips from your
phone with Arlo Secure2. Weather resistant to withstand heat, cold, rain or sun, Arlo Go 2 is
designed to protect your property, boat or RV, year round.
Get the Arlo app
Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up
and manage all your Arlo devices.
Note: If you already use the Arlo app, make sure that you’re using the latest version. To nd
out if an update is available, go to the app store and search for Arlo.
1 Mobile broadband access requires a compatible SIM card and wireless service plan. Additional restrictions and
data charges may apply. Coverage and service are dependent on the carrier.
2 For information about Arlo Secure subscriptions, visit www.arlo.com/ArloSecure.

6Get to Know Your Arlo Go 2 Camera
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Meet your Go 2 Camera
Your Go 2 Camera includes these components.
Charging port
Screw mount hole
Status LED
Microphone
Weather-resistant
camera housing
Speaker
Light sensor
Camera lens
Sync button
Spotlight
Release button
Micro SD
card slot
SIM card slot

7Get to Know Your Arlo Go 2 Camera
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Features
• Connect to LTE or directly to WiFi. To access the mobile broadband network, your Go 2
Camera requires an activated SIM card.3
• See more at night. View critical details in color night vision for better identication with
an integrated spotlight.
• See clearer images in HD. View, capture, and zoom into clear 1080P video.
• Get the bigger picture. Keep an eye on more of what matters with a wide 130-degree eld
of view.
• Secure local storage. Look back at what you missed from videos stored on an inserted
micro SD card (sold separately) in your camera to access later.
• 2-Way Audio. Hear and speak to visitors clearly with superior audio quality.
• Built-in siren. Trigger your siren remotely or automatically during an event.
• Locate your camera easily. Recover or track your camera placement with GPS
positioning.3
• Upgrade your Arlo subscription. For more information, visit What are the available Arlo
subscription plans and how much cloud recording is available?
Accessories
Your Go 2 Camera works with these accessories, which are sold separately:
• Solar Panel Charger. Connect an Arlo Solar Panel charger to your camera and harvest
power from the sun to keep your camera battery charged. See Solar Panel charging on
page 58.
• Rechargeable battery. Keep fully charged spare batteries (sold separately) on hand.
• Dual Charging Station. Quickly charges up to two batteries at the same time. For more
information, see Arlo Dual Charging Station on page 58.
• Indoor magnetic charging cable and power adapter. Longer 8 feet (2.44 meters) magnetic
charging cable.
• Outdoor magnetic power cable and power adapter. A longer outdoor weather-resistant
cable 25 feet (7.62 meters) and power adapter can provide AC power your camera.
3 Mobile broadband access requires a compatible SIM card and wireless service plan. Additional restrictions and
data charges may apply. Coverage and service are dependent on the carrier.

8
2. Get Started
Mobile network requirements
Arlo Go 2 Cameras use the SIM card inside the camera to connect to the mobile network and
access your Arlo account. Arlo Go 2 can also connect over WiFi as other Arlo cameras do. For
best results when connecting to the mobile network, Arlo recommends placing your camera
in a location where it has at least three bars of mobile signal strength.
Go 2 can connect via mobile or WiFi
How you connect your Go 2 Camera depends on your location and your security needs. Go 2
is designed to be exible. You can set up your camera in one spot and use it there, or you can
take it with you from place to place, using the available connection methods.
Note: During initial setup, your Go 2 Camera rst connects to the mobile network, and then
you have the option to also connect it to WiFi or skip the WiFi connection step.
Connecting Go 2 only to the mobile network works well when:
• Your Go 2 Camera is in a location where WiFi is unavailable or the WiFi signal is weak, such
as a cottage, cabin, large property, farm, or marina.
• You travel and want to bring your Go 2 Camera with you in your RV, on road trips, or on
hunting trips.
• You plan to use your Go 2 Camera to temporarily monitor dierent locations for pop-up
retail or job sites.
• You want continuous security coverage, even if the power goes out or during an internet
service outage.
Connecting Go 2 to WiFi works well when:
• The WiFi signal is strong at the Go 2 Camera location.
• Your Go 2 Camera mainly uses WiFi at your home or business, but you want peace of mind

9Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
in case of a power or internet service outage. Your Go 2 Camera automatically uses its
mobile connection if internet access via WiFi becomes temporarily unavailable. When your
WiFi is available again, your Go 2 Camera switches back to its WiFi connection.
Unless you change its settings to specify Cellular Network, your Go 2 Camera prioritizes
nding and connecting to a WiFi network. If you want Go 2 to always connect to the mobile
network, select Cellular Network in the Arlo app. This prevents your Go 2 from constantly
attempting to nd the WiFi network it connected to before, which can aect battery life. See
Control whether your Go 2 Camera connects to mobile or WiFi on page 19.
Install a SIM card into your Go 2 Camera
Your Arlo Go 2 Camera requires an activated SIM card with a mobile data plan to access the
mobile network.
For help with your Go 2 mobile service plan, contact the carrier of the SIM card that was
provided. If no SIM card was included, visit your local carrier to activate a service plan and
receive a SIM card.
To insert a SIM card into your Arlo Go 2 Camera:
1. Bring the Arlo Go 2 Camera indoors.
We recommend that you bring your camera indoors before removing its housing to avoid
potentially exposing the inside of the camera to water intrusion.
2. Press the button on the magnetic charging port to release the camera from its housing.
With a click sound, the camera slides partially out of the housing.
3. Pull the camera until it separates from the housing.
4. Remove the battery.

10Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
5. Insert the activated SIM card into the camera’s SIM card slot.
Align the SIM card so that the the side of the card with the notch is at the top, as shown.
6. Press the edge of the SIM card until it locks into place and you hear a click.
Note: The SD card slot is located next to the SIM card slot. For information about using an
optional SD card, see Install a micro SD card in your Go 2 Camera on page 52.
7. Replace the battery.
8. Slide the camera back inside the camera housing until it clicks.
Use the Arlo app to set up your Go 2 Camera
We recommend that you charge the battery before mounting your camera. The indoor
charging cable that came with your camera works with most power adapters.
1. Download the Arlo app on your smartphone or tablet.
2. Open the Arlo app.
3. Tap Add Device.