Arlo Go 2 User manual

Go 2
WiFi/LTE Security Camera
User Manual

2
Contents
1. Get to Know Your Arlo Go 2 Camera 5
Get the Arlo app................................................................................................................................... 5
Meet your Go 2 Camera ...................................................................................................................... 6
Accessories............................................................................................................................................ 7
2. Get Started 8
Mobile network requirements........................................................................................................... 8
Go 2 can connect via mobile or WiFi ............................................................................................... 8
Install a SIM card into your Go 2 Camera ........................................................................................ 9
Use the Arlo app to set up your Go 2 Camera.............................................................................. 10
Check the LED .................................................................................................................................... 11
Check your Go 2 Camera’s mobile signal strength ..................................................................... 12
Optimize mobile broadband connectivity for your Go 2 Camera ........................................... 12
Mount your Arlo Go 2 Camera......................................................................................................... 13
Test motion detection ...................................................................................................................... 15
Position your camera to detect motion in specic areas .......................................................... 15
Arm your camera to detect motion................................................................................................ 17
3. LTE and WiFi network connections 18
LTE mobile network access.............................................................................................................. 18
Turn roaming on or o for your mobile network......................................................................... 18
Specify the mobile network access point name (APN).............................................................. 19
Control whether your Go 2 Camera connects to mobile or WiFi.............................................. 19
Tips for optimal WiFi performance ................................................................................................ 20
Connect your mobile device to a 2.4 GHz WiFi network during setup.................................... 20
4. Access your Arlo account 23
Two-step verication ........................................................................................................................ 23
Use face or ngerprint authentication .......................................................................................... 24
Customize your prole ..................................................................................................................... 25
Change your Arlo password............................................................................................................. 26
Reset a forgotten password............................................................................................................. 26
Grant access to friends ..................................................................................................................... 27

Arlo Go 2 LTE/WiFi Security Camera
3Contents User Manual
5. Use Your Go 2 Camera 30
View your camera feeds ................................................................................................................... 31
Record clips from live video............................................................................................................. 31
Take a snapshot from live video ..................................................................................................... 31
Turn the camera spotlight on and o manually.......................................................................... 32
Motion detection activity zones...................................................................................................... 33
2-Way Audio........................................................................................................................................ 34
Turn the camera’s siren on and o manually............................................................................... 35
View recordings and snapshots...................................................................................................... 35
6. Modes, Rules, and Alerts 38
Arm or disarm all your Arlo devices ............................................................................................... 38
Modes................................................................................................................................................... 38
Select a mode..................................................................................................................................... 39
Mute Notications ............................................................................................................................. 39
Rules for modes ................................................................................................................................. 40
Change motion sensitivity ............................................................................................................... 40
Control whether the spotlight turns on when motion is detected.......................................... 40
Use a rule to activate the camera’s siren....................................................................................... 41
Manage alerts ..................................................................................................................................... 41
Schedule when your camera is armed.......................................................................................... 42
Set up Arlo Geofencing..................................................................................................................... 43
Geofencing with multiple mobile devices.................................................................................... 45
Custom modes................................................................................................................................... 46
7. Change Your Settings 48
Camera settings ................................................................................................................................. 48
Video Settings..................................................................................................................................... 49
Adjust the audio settings.................................................................................................................. 50
Adjust the icker setting................................................................................................................... 51
Restart the camera from the Arlo app ........................................................................................... 51
View device information................................................................................................................... 51
Remove a device from your account ............................................................................................. 51
8. SD Card Storage 52
Install a micro SD card in your Go 2 Camera................................................................................ 52

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4Contents User Manual
View the SD card status .................................................................................................................... 53
View available SD card storage ....................................................................................................... 53
Turn SD card recording o and on................................................................................................. 54
Change the SD card Overwrite setting........................................................................................... 54
Format a micro SD card.................................................................................................................... 54
Remove a micro SD card.................................................................................................................. 55
View videos on a micro SD card...................................................................................................... 56
9. Arlo Rechargeable Battery 57
Insert the camera battery................................................................................................................. 57
Charge your camera battery indoors............................................................................................. 58
Solar Panel charging ......................................................................................................................... 58
Arlo Dual Charging Station............................................................................................................... 58
Safe handling and usage guidelines for removable and rechargeable batteries 59
Optimize your camera’s battery life ............................................................................................... 60
10. Arlo Connect 61
Use Arlo with Amazon Alexa............................................................................................................ 61
Add your camera to the Google Assistant app ............................................................................ 62
Use Arlo with IFTTT ........................................................................................................................... 63
11. Troubleshooting 64
Scan a QR code during setup.......................................................................................................... 64
Arlo doesn’t discover your camera during setup ........................................................................ 65
Firmware updates.............................................................................................................................. 66
Go 2 Camera is oline....................................................................................................................... 67
Troubleshoot Arlo Geofencing........................................................................................................ 68
Can’t see video streams.................................................................................................................... 68
Reset the camera ............................................................................................................................... 71

5
1. Get to Know Your Arlo Go 2 Camera
Arlo Go 2 delivers security you can take anywhere. Connect to LTE or to WiFi, view or record
HD video day or night, and protect remote locations with 2-Way Audio or the built-in siren. To
access the mobile broadband network, your Go 2 Camera requires an activated SIM card.1
Locate your camera with GPS positioning and retrieve locally-stored videos from a micro
SD card (sold separately) in the camera, or view live video or recorded cloud clips from your
phone with Arlo Secure2. Weather resistant to withstand heat, cold, rain or sun, Arlo Go 2 is
designed to protect your property, boat or RV, year round.
Get the Arlo app
Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up
and manage all your Arlo devices.
Note: If you already use the Arlo app, make sure that you’re using the latest version. To nd
out if an update is available, go to the app store and search for Arlo.
1 Mobile broadband access requires a compatible SIM card and wireless service plan. Additional restrictions and
data charges may apply. Coverage and service are dependent on the carrier.
2 For information about Arlo Secure subscriptions, visit www.arlo.com/ArloSecure.

6Get to Know Your Arlo Go 2 Camera
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Meet your Go 2 Camera
Your Go 2 Camera includes these components.
Charging port
Screw mount hole
Status LED
Microphone
Weather-resistant
camera housing
Speaker
Light sensor
Camera lens
Sync button
Spotlight
Release button
Micro SD
card slot
SIM card slot

7Get to Know Your Arlo Go 2 Camera
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Features
• Connect to LTE or directly to WiFi. To access the mobile broadband network, your Go 2
Camera requires an activated SIM card.3
• See more at night. View critical details in color night vision for better identication with
an integrated spotlight.
• See clearer images in HD. View, capture, and zoom into clear 1080P video.
• Get the bigger picture. Keep an eye on more of what matters with a wide 130-degree eld
of view.
• Secure local storage. Look back at what you missed from videos stored on an inserted
micro SD card (sold separately) in your camera to access later.
• 2-Way Audio. Hear and speak to visitors clearly with superior audio quality.
• Built-in siren. Trigger your siren remotely or automatically during an event.
• Locate your camera easily. Recover or track your camera placement with GPS
positioning.3
• Upgrade your Arlo subscription. For more information, visit What are the available Arlo
subscription plans and how much cloud recording is available?
Accessories
Your Go 2 Camera works with these accessories, which are sold separately:
• Solar Panel Charger. Connect an Arlo Solar Panel charger to your camera and harvest
power from the sun to keep your camera battery charged. See Solar Panel charging on
page 58.
• Rechargeable battery. Keep fully charged spare batteries (sold separately) on hand.
• Dual Charging Station. Quickly charges up to two batteries at the same time. For more
information, see Arlo Dual Charging Station on page 58.
• Indoor magnetic charging cable and power adapter. Longer 8 feet (2.44 meters) magnetic
charging cable.
• Outdoor magnetic power cable and power adapter. A longer outdoor weather-resistant
cable 25 feet (7.62 meters) and power adapter can provide AC power your camera.
3 Mobile broadband access requires a compatible SIM card and wireless service plan. Additional restrictions and
data charges may apply. Coverage and service are dependent on the carrier.

8
2. Get Started
Mobile network requirements
Arlo Go 2 Cameras use the SIM card inside the camera to connect to the mobile network and
access your Arlo account. Arlo Go 2 can also connect over WiFi as other Arlo cameras do. For
best results when connecting to the mobile network, Arlo recommends placing your camera
in a location where it has at least three bars of mobile signal strength.
Go 2 can connect via mobile or WiFi
How you connect your Go 2 Camera depends on your location and your security needs. Go 2
is designed to be exible. You can set up your camera in one spot and use it there, or you can
take it with you from place to place, using the available connection methods.
Note: During initial setup, your Go 2 Camera rst connects to the mobile network, and then
you have the option to also connect it to WiFi or skip the WiFi connection step.
Connecting Go 2 only to the mobile network works well when:
• Your Go 2 Camera is in a location where WiFi is unavailable or the WiFi signal is weak, such
as a cottage, cabin, large property, farm, or marina.
• You travel and want to bring your Go 2 Camera with you in your RV, on road trips, or on
hunting trips.
• You plan to use your Go 2 Camera to temporarily monitor dierent locations for pop-up
retail or job sites.
• You want continuous security coverage, even if the power goes out or during an internet
service outage.
Connecting Go 2 to WiFi works well when:
• The WiFi signal is strong at the Go 2 Camera location.
• Your Go 2 Camera mainly uses WiFi at your home or business, but you want peace of mind

9Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
in case of a power or internet service outage. Your Go 2 Camera automatically uses its
mobile connection if internet access via WiFi becomes temporarily unavailable. When your
WiFi is available again, your Go 2 Camera switches back to its WiFi connection.
Unless you change its settings to specify Cellular Network, your Go 2 Camera prioritizes
nding and connecting to a WiFi network. If you want Go 2 to always connect to the mobile
network, select Cellular Network in the Arlo app. This prevents your Go 2 from constantly
attempting to nd the WiFi network it connected to before, which can aect battery life. See
Control whether your Go 2 Camera connects to mobile or WiFi on page 19.
Install a SIM card into your Go 2 Camera
Your Arlo Go 2 Camera requires an activated SIM card with a mobile data plan to access the
mobile network.
For help with your Go 2 mobile service plan, contact the carrier of the SIM card that was
provided. If no SIM card was included, visit your local carrier to activate a service plan and
receive a SIM card.
To insert a SIM card into your Arlo Go 2 Camera:
1. Bring the Arlo Go 2 Camera indoors.
We recommend that you bring your camera indoors before removing its housing to avoid
potentially exposing the inside of the camera to water intrusion.
2. Press the button on the magnetic charging port to release the camera from its housing.
With a click sound, the camera slides partially out of the housing.
3. Pull the camera until it separates from the housing.
4. Remove the battery.

10Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
5. Insert the activated SIM card into the camera’s SIM card slot.
Align the SIM card so that the the side of the card with the notch is at the top, as shown.
6. Press the edge of the SIM card until it locks into place and you hear a click.
Note: The SD card slot is located next to the SIM card slot. For information about using an
optional SD card, see Install a micro SD card in your Go 2 Camera on page 52.
7. Replace the battery.
8. Slide the camera back inside the camera housing until it clicks.
Use the Arlo app to set up your Go 2 Camera
We recommend that you charge the battery before mounting your camera. The indoor
charging cable that came with your camera works with most power adapters.
1. Download the Arlo app on your smartphone or tablet.
2. Open the Arlo app.
3. Tap Add Device.

11Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
4. Follow the Arlo app instructions to add your Arlo Go 2 Camera.
During the setup process, the Arlo app:
• Detects the activated SIM card in your camera and attempts to access the mobile
network associated with the SIM card.
• Prompts you to scan one or more QR codes displayed in the app with your Go 2
Camera.
• Discovers your camera and oers you the option to connect to a 2.4 GHz WiFi network.
Use this option when the camera is in range of a WiFi network.
• Guides you through camera positioning.
5. Place your Arlo Go 2 Camera in a location with good mobile network coverage.
Note: If you want your Arlo Go 2 Camera to use only LTE mobile connections aer initial
setup, you can change its settings so that it doesn’t connect to WiFi networks. For more
information, see Control whether your Go 2 Camera connects to mobile or WiFi on page 19.
Check the LED
The LED on the camera lights when the camera is powered on. The LED changes color and
blinks depending on the camera’s charge level and to indicate the camera status.
LED behavior during setup
• Slow blinking blue: The camera is attempting to connect to a WiFi network or is in QR
scanning mode.
• Fast blinking blue: The camera is establishing a WiFi or LTE network connection.
• Fast blinking amber: The camera did not connect to the WiFi network or it did not connect
to the LTE network.
• Solid amber: The camera does not detect an activated SIM card in its SIM card slot.
Status LED

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Arlo Go 2 LTE/WiFi Security Camera
User Manual
LED behavior aer setup
• Solid blue: The LED lights solid blue when the camera is powered on and then turns o to
conserve battery power.
• Fast blinking blue: The camera’s charging cable is plugged in to a power adapter or the
camera is connected to the optional Arlo Solar Panel VMA5600 (sold separately).
• Single blink or double blink amber every 60 seconds: The battery charge is low. A single
blink every 60 seconds indicates a low battery charge. A double blink indicates a critical
battery charge level.
• Alternating blue and amber: A rmware update is in progress.
• Single blink amber, followed by restart: The camera has been factory reset. For more
information, see Reset using the sync button on page 71.
Check your Go 2 Camera’s mobile signal
strength
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select your camera.
4. Tap Connected To > Cellular Settings > Signal Strength.
If signal strength is consistently less than three bars, consider moving your camera to a
location with better signal strength.
Optimize mobile broadband connectivity for
your Go 2 Camera
• Check your service provider’s data coverage map for the area in which you want to use
your camera.
Note: Cellular coverage, including LTE coverage, uctuates based on network traic
and weather conditions. If you place your camera near the edge of a coverage area, your
connection weakens or drops whenever the mobile network is carrying a lot of traic in
that area. Heavy rain, thunderstorms, and high humidity can also weaken your mobile
broadband connection.
• Check the mobile network signal strength in the location where you want to use your
camera aer setup.

13Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
To view signal strength in the Arlo app aer your camera is set up, tap Settings > My
Devices. Select your camera, and tap Connected To > Cellular Settings > Signal Strength.
• Place your camera in an area where it has at least three bars of signal strength. In an area
with low signal strength, your camera’s battery life is much shorter because your camera
spends so much time trying to connect to the network.
• Make sure that your Arlo Go 2 is at least 6.5 feet (2 meters) away from any major electrical
equipment, large metal or concrete objects, or other sources of signal interference.
Note: For information about roaming, contact your mobile broadband service provider. Some
service providers do not allow roaming. In cases where roaming is allowed, it comes with
additional charges and oen requires additional services from your service provider.
Mount your Arlo Go 2 Camera
You can mount your Arlo Go 2 Camera on a wall or ceiling. Before you mount your camera,
make sure you’ve found a good location for LTE signal strength and motion detection.
Note: You must follow the instructions in the Arlo app when you rst install your Go 2
Camera. Do not begin mounting your camera before the Arlo app instructs you to during the
installation process.
You need the following items to mount your camera:
• A power drill with a 15/64 inch (6 mm) drill bit
• A Phillips-head screwdriver
• The screw mount that came in the package with your camera
• A pencil (optional)
Note: Mount your camera onto a at, supportive surface.
When mounting your camera, select a mounting surface that can support the weight of
your camera with the battery installed. Mounting your camera in an unstable location might
create a hazardous situation or damage your product, which might not be covered by Arlo’s
warranty.
To mount your Arlo Go 2 Camera:
1. Place the screw mount on the wall or ceiling where you plan to mount your camera.
2. On the wall or ceiling, mark the location of the three holes from the mount.
The marks can be used as a guide to drill pilot holes.

14Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
3. Remove the screw mount.
4. Use a 15/64 inch (6 mm) drill bit to drill three holes into the wall or ceiling.
5. Place the screw mount back onto the wall or ceiling, and align it with the drilled holes.
6. While holding the wall plate, use a Phillips-head screwdriver to fasten a screw into each
hole.
7. Screw your Go 2 Camera clockwise into the screw mount.
8. Tilt and swivel to adjust the angle of the camera.
9. Twist the thumb screw and the grip clockwise to tighten the camera position.

15Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Test motion detection
You can use the motion detection test to nd the right motion sensitivity setting for your
camera.
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select your camera.
4. Tap Device Utilities > Motion Detection Test.
5. Move in front of the camera.
During this test, the LED blinks amber when motion is detected.
6. Move the slider to adjust the motion sensitivity level as needed.
This motion sensitivity setting is used during the motion detection test. It is not
automatically applied to the camera rules used by modes to arm your camera. When you
are satised with a particular motion sensitivity level in the test, note the setting so that
you can add it to your rules.
7. Edit the rule for your camera to enter the motion sensitivity level that you want to use.
See Change motion sensitivity on page 40.
Position your camera to detect motion in
specic areas
You can mount and aim your camera in dierent ways to optimize the camera’s ability to
detect motion in specic areas. The lower two-thirds of the camera’s eld of view is the
motion-sensitive part of the image. Aim the camera so that any motion you wish to detect
appears within this part of the image.
If you want to monitor motion closer to the camera,
such as visitors to your front door, mount the
camera at least 6.5 feet (1.9 meters) highand aim it
so that visitors appear in the lower two-thirds of the
image. This angle works well to avoid motion alerts
for movement in the top third of the image, such as
vehicles driving by.

16Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
To monitor motion occurring farther away, such as on a lawn, aim the camera higher to frame
the area within the lower two-thirds of the image.
It’s best to position the camera so that motion is moving from side-to-side across its eld of
view rather than directly toward or away from the camera. Also, although the camera can
detect motion up to 23 feet (7 meters) away, the best area for motion detection is 5 to 20 feet
(1.5 to 6 meters) from the camera position.
Use camera positioning to aim your camera
Camera positioning is available only when the camera is not streaming, recording motion, or
using the Motion Detection test. During camera positioning, the camera streams video as fast
as possible, without buering. You can aim your camera while watching on your smartphone
and make near real-time adjustments to the camera position. This means that you might see
lower-quality video while you are positioning your camera.
To position your camera:
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select the camera.
4. Tap Device Utilities > Camera Positioning.
The camera starts streaming video. The signal strength bar indicates the WiFi signal that
your camera is receiving at its current location.

17Get Started
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Arm your camera to detect motion
When your camera is armed, it detects motion. You can control when your camera is armed
using these features:
• Arm or disarm all your Arlo cameras and devices. See Arm or disarm all your Arlo devices on
page 38.
• Select a mode such as Armed, Disarmed, Schedule, or Geofencing. See Select a mode on
page 39.

18
3. LTE and WiFi network connections
When you set up your Go 2 Camera, the Arlo app guides you through connecting the camera
to the mobile LTE network and, optionally a WiFi network.
LTE mobile network access
To access the LTE mobile network, your Go 2 Camera requires an activated SIM card inside
the Arlo Go 2 Camera. The mobile network service provider that activates the SIM can provide
information about your LTE service, coverage areas, and your mobile data plan.
Turn roaming on or o for your mobile network
For information about the availability of roaming and associated costs, contact the mobile
network provider who activated the SIM inside your Go 2 Camera.
To turn roaming on or o for the SIM inside the Arlo Go 2 Camera:
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select your camera.
4. Tap Connected To>Cellular Settings.
5. Tap Roaming.
SIM card
Micro SD card slot
(optional)

19LTE and WiFi network connections
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Specify the mobile network access point name
(APN)
In most situations, the access point network (APN) settings are automatically set up and
you don’t need to enter them for the activated SIM card in your Go 2 Camera. If your mobile
network provider instructs you to enter the APN settings, you can use the Arlo app to do so.
To enter APN settings as directed by your mobile network provider:
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select the camera.
4. Tap Connected to > Cellular Network > APN Settings.
Control whether your Go 2 Camera connects to
mobile or WiFi
When you set up your Go 2 Camera, the mobile network connection is handled rst. Then you
have the option to connect your camera to a 2.4 GHz WiFi network or skip the WiFi connection
steps. If you specify a WiFi connection, aer you nish setting up your camera, your Arlo Go
2 Camera prioritizes connecting to a WiFi network. If a WiFi network isn’t available, then it
connects to the mobile network.
During setup (and aerward), you can connect your Arlo Go 2 Camera to either a mobile
network, WiFi network, or both:
• Mobile: To access the mobile network, your Go 2 Camera requires an activated SIM card
with a mobile data plan. The SIM card must be installed in the Go 2 Camera.
• WiFi: Your camera connects to your WiFi network’s 2.4 GHz band when it’s available, and
uses its LTE connection as standby if the WiFi network goes down. (This is a WAN failover
scenario to ensure the camera has internet access.)
If you place your Go 2 Camera in a location where the WiFi network you specied isn’t
available, turn o the Connected to WiFi Network setting in the Arlo app. (Tap Settings > My
Devices, and select the camera. Tap Connected to > WiFi Network. Then toggle o Network.)
This disables WiFi in your Go Camera, which conserves your camera’s battery life. Constant
attempts to connect with WiFi drain the camera battery.

20LTE and WiFi network connections
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Change your Go 2 network mode
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select the camera.
4. Tap Connected to.
5. Select the option you prefer:
• WiFi Network. Toggle Network on and o.
• Cellular Network. Toggle Cellular Data on and o.
Tips for optimal WiFi performance
The distance between WiFi devices can aect the WiFi signal:
• Maximum recommended distance. Check your WiFi router to verify its wireless range.
In general, we recommend placing your camera within 300 feet (90 meters) of your WiFi
router. The maximum line-of-sight range is reduced by each wall, ceiling, or other major
obstruction between the router and the camera.
• Minimum recommended distance. To reduce WiFi interference, allow at least 6.5 feet (2
meters) between your camera and any other Arlo cameras that you install.
These materials can reduce WiFi signal strength if they are located between WiFi devices:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a sh tank or water heater
Connect your mobile device to a 2.4 GHz WiFi
network during setup
During setup, if you’re using a WiFi connection, the smartphone or tablet you’re using must
connect to the same WiFi network as the Arlo Go 2 Camera.