Arris BendBroadband Alpha User manual

Copyright ©2015 ARRIS Group, Inc. All rights reserved.
BendBroadband®Alpha
User Guide

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Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
Contents
Welcome� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �8
Alpha Media Player Orientation
The Main Menu Layout
Horizontal Categories
Vertical Lists
Action Menus
Mini TV
Remote Control � � � � � � � � � � � � � � � � � �18
Using Your Remote
Full Screen TV � � � � � � � � � � � � � � � � � � � � � 26
Flip Bar
What’s On Next
See All Times
Flip Bar Options
Controlling Live TV
Player Bar
Automatic Conict Detection
Screen Saver
MyDVR� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 36
Intro to MyDVR
MyDVR - Layout
Management
Options
Sort Options
Canceled and Deleted
Scheduled to Record
Series Options
Recording Defaults
Recording Space
TV Channels � � � � � � � � � � � � � � � � � � � � � � � � � 46
TV Channels - Layout
TV Channels - Focus
Recording Icons
Preview Panel
Channels Action Menu
Action Menu Options
Recording a Show
Recording Options
Currently Recording
Series Options
Conflict Management
Space Management
Change Time Slot
Grid Guide
Grid Guide Genres
On Demand� � � � � � � � � � � � � � � � � � � � � � � � � � � 64
Intro to Alpha On Demand
VOD Library
VOD Options
Pin Entry
My Rentals
Search� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �70
Intro to Search
Find By Title
Find By Keyword
Find By Category
Search Options
Home Network� � � � � � � � � � � � � � � � � � � �78
Setup
Getting Started
Playing Media
Supported Files
Adding to Favorites
Player Controls
Pay Per View � � � � � � � � � � � � � � � � � � � � � � � � 86
Finding Pay Per View Programming
Purchasing Pay Per View Programming
Using a Purchase PIN
Photos � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 92
Intro to Photos
Slideshows
Slideshow Navigation
Slideshow Music
Mosaic View
Settings� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 100
Parental Controls
Working with your PIN
PPV PIN
Locking and Unlocking Programs
Menu Customization
Congure Main Menu
Sort Options for TV Channels
Skip
Local Network Status
Recording Space
the Mobile App
Remote Control of your Media Player
Closed Caption
TV Setup
Sound Effects
Front Panel
Aspect Ratio
Recording Defaults
Audio Output
Grid Guide
Channel List
Tips
Messages� � � � � � � � � � � � � � � � � � � � � � � � � � � � 114
Receiving Messages
New Message
Filters � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 118
Intro to TV Filters
Favorites� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 122
Favorites
Internet Account
Access � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 126
Online Scheduling
Online Management

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Alpha Media Gateway
Hardware� � � � � � � � � � � � � � � � � � � � � � � � � � � � � 130
Reset Button
LED Display
Wireless Network Conguration
Connecting Devices to Your Network
Conguring Your Ethernet Connection
TCP/IP Conguration for Windows
2000
TCP/IP Conguration for Windows XP
TCP/IP Conguration for Windows
Vista
TCP/IP Conguration for Windows 7
and 8
TCP/IP Conguration for MacOS X
Alpha Media Player
Hardware� � � � � � � � � � � � � � � � � � � � � � � � � � � � � 148
Resolution Reset
Front Panel Brightness
Front Panel Buttons

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Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
Welcome
Congratulations on choosing BendBroadband Alpha. Let’s get
started with all your Alpha system can do.

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Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
Alpha Media Player Orientation
The Alpha Media Player experience starts with pressing the MENU button on the
remote. You’ll then see the top level of the main menu, a horizontal band that runs
across the middle of the screen and gives access to all of the main menu options.
Channels
A vertical menu that lists
all available channels.
MyDVR
A list of all of the pro-
grams you’ve recorded.
Search
Options to search for
programs by title, key-
word, or by category.
Photos
A category to browse
photos and your com-
puter in full HD on your
T V.
Home Network
An easy way to enjoy
media stored on your
computer from the com-
fort of your TV.
Settings
A category that allows
you to customize your
Alpha Media Player.
Messages
A place to receive
messages about Alpha
services and updates.
TV Music
A collection of TV music
channels to match your
taste and mood.
News
A lter that displays all of
the 24-hour news chan-
nels and current news
programming.
Sports
A lter that displays all
available sports content.
Kids
Access all children’s
programming in one
consolidated list.
Movies
A lter that displays all
available movies, includ-
ing live and recorded TV
as well as VOD.
HDTV
A lter that displays all
of the high-denition
content.
Favorites
A lter that lets you add
your favorite TV, video,
photo and music content
to one convenient place.
On Demand
Contains the VOD library
of all available titles..

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The Main Menu Layout
1. TIME
With the current time, you’ll know
when your show begins.
2. CURRENT CHANNEL
Displays the channel that is playing
in Mini TV. If the program is recorded,
an icon will display the current status
- i.e., play or pause.
3. MINI TV
Lets you keep watching your pro-
gram while you browse.
4. FOCUS
The current selection is in the focus
area of the menu. When cards are in
focus, they appear raised and high-
lighted.
5. VERTICAL LIST
Contains all of the items in the cur-
rent horizontal category.
6. INFO PANEL
Depending on the item in focus, this
area either provides more informa-
tion about that item or a selection of
choices for that item.
7. CARD
Items in vertical lists are called cards.
8. CATEGORY
Items in the horizontal band are
called categories. When a category
is in focus, the name of the category
appears in the top of the focus area.
Horizontal Categories
Once you’ve pressed the MENU button to bring up the main menu, the top level
of choices will appear in a horizontal band; use the left and right arrow buttons to
browse through your choices. There are a couple of features to be aware of with the
horizontal categories:
1. Auto Expand
When you bring a horizontal card into focus, all of the choices in that category will
open up in a vertical list.
2. Navigation Fade Back
When a vertical list appears, the horizontal navigation fades. Simply pressing the
left or right arrow buttons will bring the horizontal menu right back.

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Vertical Lists
End of List Marker
A thin, colored line that denes the beginning and end of a vertical list.
Option Card
Some categories contain cards that allow you to take action on the entire vertical
list. Pressing OK on these option cards will reveal all of the actions available. Option
cards will differ in appearance from the rest of the cards in the list. In some areas of
the main menu, such as Find by Category, the option card will allow you to access a
deeper level of the menu.
Turbo Scroll
If you hold down an arrow button, you can increase your browsing speed. The icons
will help you quickly recognize media as it scrolls by.
Action Menus
When you press INFO with an item in focus, you’ll get a list of options for that item
in an action menu.
Use the up and down arrow buttons to scroll through your action menu options. Ac-
tion menus have a focus, just like the main menu. To select an option, bring it into
focus and press OK.
To close the action menu, either select close or press the left arrow button.

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Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
MINI TV
Mini TV
The Mini TV lets you keep an eye on what you’re watching while you’re browsing
the menu. The Mini TV will show you what’s currently playing, whether it’s a photos
slideshow, TV program or Jukebox album.
• To enjoy the media in the Mini TV full-screen, press ZOOM on your remote control.
• To watch Live TV regardless of what’s playing in the Mini TV, press LIVE TV.

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Remote Control
The Remote Control makes using your Media Player easy to
use while giving advanced users full control.

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0
clear enter
7 8 9
pqrs tuv wxyz
4
ghi 5
jkl 6
mno
12
abc 3
def
vol ch
last
mute
rec
pause
play
rew fwd
stop
skipreplay
menu
back next
OK
info zoom
ticker live
TV
ABCD
ABCD
4
3
2
1
Using Your Remote
Your remote will automatically allow you to control the menu.
Using Your Remote - Shortcut Buttons
1. DVR
Goes to the Recorded TV category.
2. GRID
Activates the traditional Grid Guide
view of TV programming.
3. LIVE TV
Goes to full-screen, live TV, regard-
less of what’s currently in focus.

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Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
back next
info zoom
OK
0
clear enter
7 8 9
pqrs tuv wxyz
4
ghi
5
jkl
6
mno
12
abc
3
def
rec
pause
play
rew fwd
stop
skipreplay
menu
43
65
1
27
987
65
4 3
2
1
Using Your Remote - Menu Navigation
Moves the horizontal or vertical
bands one card backward or for-
ward. Holding them down activates
Turbo Mode and increases your
browsing speed.
Begins playing the item in focus
or executes an option in an action
menu.
Takes a vertical list displaying TV
programming back to the previous
half hour. Also pages back through
an info note and backs out of a sec-
ond-level menu.
Takes a vertical list displaying TV
programming forward to the next
half hour. Also pages forward
through an info note.
Brings up an action menu of op-
tions related to the item in focus
Alternates between full screen and
the main menu.
Entering numbers will take you di-
rectly to the corresponding channel.
Using Your Remote - Player Controls
Control your recorded or live program with the following buttons:
1. MENU
From wherever you are, MENU re-
turns you one step at a time toward
the top level of the main menu.
2. PLAY
Begins playing the TV show or me-
dia file in focus. Also allows you to
view the show at the point of fast-
forwarding or rewinding.
3. SKIP
Skips forward the number of sec-
onds that you predefine in settings.
Also takes a vertical list of TV pro-
gramming forward in time 24 hours.
4. REPLAY
Rewinds seven seconds. Also
takes a vertical list of TV program-
ming back in time 24 hours.
5. REWIND
Press up to three times (for three
speeds) to rewind the show.
6. FAST-FORWARD
Press up to three times (for three
speeds) to fast-forward.
7. RECORD
Press RECORD while watching a
show or with a show in focus to re-
cord.
8. STOP
Exits out of a recorded show or
stops a recording in progress
if you’re watching that show full
screen.
9. PAUSE
Pauses the show you are watching.

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USB
Digital Audio Optical
YPbPr
Video L R
Input
Reset
IR
Blaster
Ethernet 10/100
Cable
Digital Audio Optical
OK
MENU
Infrared Receiver
Using Your Remote - Infrared Receiver
When a button on the remote is pressed, the infrared signal is sent to an IR receiver.
The receiver then sends commands to electronic components. For the remote to
send its signals to the system’s IR receiver, it must have a clear view of the front panel
(see the gure above).
Subchannel Separator
Many networks broadcast multiple digital subchannels. For example, some networks
broadcast four standard denition subchannels identied using a decimal point (such
as 09, 09.1, 09.2, and 09.3). When using the arrow buttons to navigate the electronic
program guide, these channels appear in order in the channels listing. To access
these subchannels directly using the remote buttons, use the “
LAST
” button (which
also has a dot) on the number pad to represent the decimal point.
For example, to go directly to channel 09.2, on the remote control number pad press
0, 9, LAST, and then 2�

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Full Screen TV
With the mini guides available in full screen TV, the Alpha Media
Player makes channel surng fun.

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Coming UpOn Now
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Flip Bar
When you’re watching full-screen TV, the Flip Bar is your mini menu. Pressing an
arrow or the OK button or changing the channel will bring up the Flip Bar, giving you
program information about what you’re watching, what’s on next, and what’s on
other channels.
The main panel of the Flip Bar gives you the program name, air time, and channel.
Use the up and down arrows to change the channel displayed in the Flip Bar without
leaving the program you’re watching.
On the right, you’ll see what’s coming up next for the channel displayed in the
Flip Bar. You can see further into the future by pressing the right arrow button
to highlight that panel and then using the up and down arrow buttons to scroll
through programming.
The Flip Bar will automatically disappear after five seconds, but you can make it
go away by pressing CLEAR.
Flip Bar - Layout
If you press the INFO button with the Flip Bar visible, you’ll get more information
about the show displayed as well as options for that show.
1. GENRE
The type of show selected.
2. INFO PAGES
Press NEXT or BACK on your remote
to page through the show informa-
tion.
3. CLOCK
The current time.
4. LOGO AND CHANNEL NUMBER
The logo and channel number of the
selected show.
5. PROGRAM SCHEDULE
The time the program begins and
ends.
6. COMING UP
Displays the next three shows com-
ing up on the selected channel.
7. ACTION MENU
The list of options available for the
selected show.

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Flip Bar Options
Pressing the INFO button with the Flip Bar up will bring up an action menu for the
Flip Bar’s show.
The options available are the same options available in the Channels Menu with the
addition of closed captioning controls, which makes it easy to toggle closed captions
on and off.
What’s On Next
The Flip Bar also has the capability to display up to two weeks of upcoming programs
for each channel.
Press the right arrow to highlight the Coming Up Panel, and then the up and down
arrows will let you browse through programming.
See All Times
One of the options you’ll see in a show’s action menu is See All Times. Select it to
see a list of all of the times that the selected show airs. Select the Back card to return
to your original show listing.
Program Info Notes
Just like in the main menu, you can press the INFO button with the Flip Bar displayed
to bring up an action menu, which will give you more detailed information on the
selected show.

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rec
pause
play
rew fwd
stop
skipreplay
back next
The Buffer
When you start watching a show, your Alpha Media Player will start storing it in tem-
porary memory, called a buffer. The amount of temporary memory varies, but it is
never less than 30 minutes for standard denition or 10 minutes for HDTV.
TV Roaming
With TV Roaming, you can pause a show in one room and resume it in another. Once
you press pause, if you switch to another room and choose to watch the same show,
it automatically plays at the point you left off.
Controlling Live TV
• Press PAUSE to alternate between pausing and resuming the show you’re
watching.
• Press REWIND up to three times (for three speeds) to rewind the show.
• Press FORWARD up to three times (for three speeds) to fast-forward the show
up to the point of broadcast.
• Press PLAY to stop fast-forwarding or rewinding or resume from a pause.
• Press LIVE TV to view the point of broadcast for the last channel you watched.
• Press REPLAY to view the previous 7 seconds of the show.
• Press SKIP to skip forward in the show up to the moment of broadcast. You can
decide how many seconds to skip with this button in the Settings menu.
• Press PAUSE and then FORWARD once to activate slow motion.
• Pressing RECORD to record the entire contents of the temporary memory or
buffer for the show you are watching.
• Press PAUSE and then SKIP to advance forward one frame.

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Player Bar
Whenever you press one of the player control buttons, you’ll see the Player Bar,
which gives you status information about the program you’re currently watching.
You’ll see a version of the player bar no matter what type of media you’re enjoying,
whether it’s recorded or live TV, photos, or music.
1. CURRENT TIME
The current time or point in the cur-
rent program.
2. PROGRAM
The current live or recorded program
being played back.
3. SHOW START TIME
The start time of the recorded or Live
TV program.
4. STORED IN MEMORY
While watching live TV, this area
(the buffer) displays the part of the
show recorded in temporary memory.
While watching recorded TV, it shows
the entire contents of the show avail-
able for viewing.
5. PLAYER BAR STATE
The current state of the program
controls, such as play, pause, rewind,
and fast-forward.
6. SHOW END TIME
Displays the end time of the Live TV
program or the duration of a record-
ed TV program.
Automatic Conict Detection
You may see a conict detection note while you’re watching full screen TV, which
indicates that you have more programs set to record than available tuners.
The conict detection note will allow you to decide which programs you would like to
cancel and which you would like to continue recording.
Screen Saver
If there has been no activity for more than 30 minutes while browsing the main menu,
the Alpha Media Player will change to full screen TV with the last-watched channel
playing to help extend the life of your TV screen.
If live TV has been playing on the same channel for ve hours without any input from
the remote, the Alpha screen saver will be displayed.
To return to the main menu, press the MENU button.

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Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
MyDVR
Your Alpha Media Player makes it easy to watch and
manage your recordings from one place in the main menu:
My DVR.

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Intro to MyDVR
In the horizontal menu, you’ll nd the MyDVR category. All of the recorded and cur-
rently-recording shows are listed in the vertical band in alphabetical order. Episodes
of a series are grouped into folders; you’ll see the individual episodes in the preview
panel to the right. To watch a show, select it, and press OK. And if you’ve already
watched half of the show, you can choose whether to resume where you left off or
start over from the beginning.
MyDVR - Layout
1. CHANNEL LOGO
Displays the channel of the recorded
show.
2. RECORDED SHOW ICONS
Let you know if the show is in dan-
ger of deletion or protected against
deletion.
3. FOCUS
Displays the channel number, logo
and an indication of whether a show
is part of a series. Folders that con-
tain multiple episodes in a series also
display the number of episodes.
4. SERIES FOLDER
Episodes of a series are held within a
folder listing the number of recorded
episodes.
5. EPISODES OR DURATION
If the item in focus is a folder con-
taining episodes in a series, focus
lists the number of episodes. If it’s
an individual show, it lists the show’s
duration.
6. INFORMATION
With a folder containing episodes in
a series in focus, this area shows the
current recording options for the se-
ries. With a single recorded program
in focus, this area shows a summary
of the show information.
7. SERIES
Individual episodes in a series are
shown in the preview panel. Press
the right arrow button and select an
episode to see that episode’s action
menu.

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Management
When you press INFO with a recorded program in focus, you’ll get the following list
of options in the action menu:
• Play/Start Over - Launches the program full screen from the beginning.
• Resume - This option only appears if you’ve watched a portion of the program.
Launches the program full screen from the point you left off.
• See all times - Displays all of the times that particular show airs.
• Delete - Removes the program from Recorded TV.
• Recording options - Lets you access the recording options menu.
• Keep Until - Your Alpha Media Player will automatically delete the oldest shows
in your Recorded TV folder as you need the room for new recordings. Keep Until
lets you set the program to be deleted at the point of your choosing.
• Lock - Prevents someone from watching the recorded program without a PIN.
• Record Series - you’ll get this option if you only have a single episode recorded.
Management - Folder Options
If you bring a folder of episodes into focus and press OK, you’ll see the following
options:
• see all times
• recording options
• delete all
Table of contents
Other Arris Media Player manuals