Aspire Maui User manual

Verona
USER MANUAL
ELECTRIC LIFT &
RECLINE CHAIRS
Maui
Montana
Raphael
Porto

2
ASPIRE ELECTRIC LIFT & RECLINE CHAIRS
The symbols below are used throughout this owner’s manual and on the product to identify warnings
and important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the
product, this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed
at any time or in any circumstances. Performing a prohibited action can cause
personal injury and/or equipment damage. On the product, this icon is represented
as a black symbol with a red circle and red slash.
Please fill out the following information for quick reference:
NOTE: This owner’s manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become necessary.
Any changes to our products may cause slight variations between the illustrations and explanations
in this manual and the product you have purchased. The latest/current version of this manual is
available on our website.
Aspire Dealer
Address
Phone Number
Purchase Date
Serial Number

3
Pinch/Crush Points Hazard! Do not
place objects or appendages in the
path of moving parts.
Do not place objects under the
footrest when the lift chair is in
the fully reclined position. Make
sure area is clear of obstructions,
including pets and small children
during operation.
Electrical Hazard
Do not cover or place the external
transformer under the riser recliner.
Keep in an open, well-ventilated
area free from foreign material and
away from possible pinch points.
Read and follow the information in the
owner’s manual. Battery Door Location
Maximum weight capacity
Indoor Use Only. Avoid exposure
to rain, snow, ice, salt or standing
water. Maintain and store in a clean
and dry environment.
Do not connect an extension lead to
the AC/DC converter or the battery
charger.
Class II Equipment
Removal of grounding prong can
create electrical hazard. If necessary,
properly install an approved
3-pronged adapter to an electrical
outlet having 2-pronged plug access.
Green LED indicates power to the
unit is on. Not applicable to all
models.
Properly dispose of all electronic
components, including the external
transformer, hand control, batteries,
actuator motors and wiring. Contact
your authorised Aspire Dealer for
more information.
Degree of protection against
electric shock.
Do not place objects under the lift
chair. Make sure the area is clear
of obstructions, including pets and
small children during operation.
This product has been tested and
complies to IEC 60601-1-2.
PRODUCT SAFETY SYMBOLS
The symbols below represent labels used on the product to identify warnings, mandatory actions and
prohibited actions. It is very important for you to read and understand these symbols completely. Do not
remove these labels from your product. Please note that not all of the symbols may be used on your lift
chair model.
LABEL INFORMATION

4
TABLE OF CONTENTS
Lift Recline Series
Label Information
1. Introduction
• Safety
• Purchaser’s agreement
• Information exchange
2. General Guidelines
• Modifications
• Weight Limitations
• Pinch / crush hazards
• Degree of protection / mode of
operation
• Storage and operation temperatures
• EMI/RFI
• Shipping and delivery
• Motor vehicle transport
3. Your Lift Chair
• Body components
• Electrical components
4. Assembly/Disassembly
• Lift chair set-up
• Lift chair placement
• Battery installation
• Lift chair disassembly
5. Operation
• Space Saver hand control operation
• Dual Action hand control operation
• Multifunctional hand control operation
6. Troubleshooting
• Frequently asked questions
7. Care and Maintenance
• Fabric care
• Electronics care
8. Warranty
9. Specifications
10. Appendix A
2
3
5
6
8
11
15
18
19
20
21
22

5
SAFETY
CONGRATULATIONS on purchasing your Aspire Lift Chair. The product you have purchased combines
state-of-the-art components with safety, comfort and styling in mind. We are confident the design
features will provide you with the conveniences you expect during your daily activities. Understanding
how to safely operate and care for this product should bring you years of trouble-free operation and
service.
Read and follow all instructions, warnings and notes in this manual and all other accompanying literature
before attempting to operate this product for the first time. In addition, your safety depends upon you,
as well as your dealer, carer or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional
assistance for setup or operation, please contact your authorised Aspire Dealer. Failure to follow the
instructions, warnings and notes in this manual and those located on your Aspire product can result in
personal injury or product damage and will void the Aspire product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter or modify this product
or remove or render inoperable or unsafe any guards, shields or other safety features of this product; fail,
refuse or neglect to install any retrofit kits from time to time provided by Aspire to enhance or preserve
the safe use of this product.
INFORMATION EXCHANGE
We want to hear your questions, comments and suggestions about this manual. We would also like to
hear about the safety and reliability of your new lift chair and about the service you received from your
authorised Aspire Dealer. Please notify us of any change of address, so we can keep you apprised of
important information about safety, new products and new options that can increase your ability to use
and enjoy your lift chair.
Please feel free to contact us at the address below:
Australia:
Aidacare Head Oce
Building 3A, 1 Moorebank Avenue,
Moorebank NSW 2170
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
1. INTRODUCTION

6
Your lift chair is a state-of-the-art life-enhancement device designed to increase mobility. Please be
aware that the final selection and purchasing decision regarding the type of lift chair to be used is the
responsibility of you, the lift chair user, if capable of making such a decision, and/or your healthcare
professional (i.e., medical doctor, allied health professional, therapist, etc.).
MANDATORY! Read and follow the information provided in this owner’s manual
before attempting to operate your lift chair for the first time.
There are certain situations, including some medical conditions, where you will need to practice
operating the lift chair in the presence of a trained attendant. A trained attendant can be defined as a
family member or healthcare professional specially trained in assisting you with performing various daily
living activities while safely operating a lift chair.
Below are some precautions, tips and other safety considerations that will help you become accustomed
to operating the lift chair in a safe manner.
MODIFICATIONS
Aspire chairs are designed and engineered to provide maximum comfort and utility. However, to prevent
personal injury and/or damage to your lift chair, you should not modify, add, remove or disable any
feature, part or function of your lift chair. Unauthorised modifications may also void your product’s
warranty.
NOTE: Use Aspire approved parts only for all repairs and replacements.
WEIGHT LIMITATIONS
Your lift chair is rated for a maximum weight capacity. Refer to “Appendix A” for more information.
MANDATORY! Stay within the specified weight capacity of your lift chair. Failure
to do so may result in injuries and/or product damage, Aidacare will not be held
responsible for any such issues/failures.
PINCH/CRUSH HAZARDS
The scissor and lift mechanisms are labelled as pinch/crush point hazards on your lift chair. Keep clear
of these areas and make sure the path of motion is unobstructed. See figure 3.1 for pinch/crush point
locations.
WARNING! Do not place objects or appendages in the path of moving parts.
DEGREE OF PROTECTION/MODE OF OPERATION
• Class II equipment/Type B protection against electric shock
• Degree of protection against the ingress of solid/liquids—IPX0
• Mode of operation—Maximum Duty Cycle: 2 min. ON/18 min. OFF
2. GENERAL GUIDELINES

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STORAGE AND OPERATION TEMPERATURES
• Transportation or storage: -75°C/-104°F to 70°C/158°F
• Operation: 10°C/50°F to 40°C/104°F
ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency
waves can have an adverse aect on the performance of electrically-powered
devices, such as lift chairs.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones,
mobile two-way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM)
transmitters, wireless computer links, Wifi, microwave signals, paging transmitters and medium-range
mobile transceivers used by emergency vehicles. In some cases, these waves can cause unintended
movement or damage to the control system of electrically-powered devices. The lift chair user can
help prevent electromagnetic interference by maintaining a minimum distance between portable and
mobile RF communications equipment. It is recommended that at least 3 metres (9 feet) of distance be
maintained between the lift chair and any handheld equipment emitting 10 W or more of output power.
Refer to the manufacturer’s literature for the handheld device to determine the maximum output power
of that device.
Every electrically-powered device has an immunity (or resistance) to EMI. The higher the immunity level,
the greater the protection against EMI. Per EMC standards, this product has passed immunity testing
and is rated as a Group 1, Class B product, meaning the lift chair uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby
electronic equipment making the lift chair suitable for use in all establishments, including domestic
establishments and hospitals.
WARNING! Be aware that cell phones, two-way radios, laptops and other types of
radio transmitters may cause unintended movement of your electrically-powered
device due to EMI. Exercise caution when using any of these items while operating
your lift chair.
WARNING! The addition of accessories or components to the lift chair can increase
the susceptibility of the chair to EMI. Do not modify your lift chair in any way not
authorised by Pride.
WARNING! Your lift chair itself can disturb the performance of other electrical
devices located nearby, such as alarm systems.
NOTE: If unintended motion occurs, discontinue use of the lift chair. Contact Aidacare to report the
incident.
SHIPPING AND DELIVERY
Before using your lift chair, make sure your delivery is complete as some components may be packaged
individually. If you do not receive a complete delivery, please contact your authorised Aspire Dealer
immediately. Where damage has occurred during transport, either to the packaging or content, please
contact the delivery company responsible.
MOTOR VEHICLE TRANSPORT
If you will be transporting your lift chair in a motor vehicle, individual components (external transformer,
etc.) should be secured. The lift chair itself must also be secured (a possible hazard during vehicle
braking).

8
BODY COMPONENTS
This section describes the features of your lift chair. Carefully review the function and location of
each item described, and note that the illustrations and option locations shown in this manual may
not reflect the type of lift chair that you own.
Figure 3.1 Lift Chair Main Components
Lift Mechanism: Responds to the hand control commands to position the chair in the sit, recline and
stand positions.
3. YOUR LIFT CHAIR
Single Action
Hand Control
Dual Action
Hand Control
Multifunction
Hand Control
External
Transformer
Low Voltage
Connection Cable
Leg Levellers
Lift Mechanism
(Pinch Point)
Power lead
Scissor Mechanisms
(Pinch Point)

9
Figure 3.2 Leg Levellers
Leg Levellers: Manually rotate up or down in order to stabilise the chair before use.
Figure 3.3 Scissor Mechanism
Scissor Mechanisms: Extend or retract to take the
chair through the various stages of recline.
WARNING! Pinch/Crush Points Hazard!
Be aware that the lift mechanism and
scissor mechanisms are a pinch point
on the lift chair. Keep the following
items and similar objects clear of
these points when operating the lift
chair:
• Appendages
• Small children
• Pets
• Wires
• Oxygen tubes
• Loose items, including but not
• Limited to clothing and blankets
• Electrical power leads
Scissor Mechanism
(Pinch Point)
Rotate the leg levellers to raise
or lower the chair
NOTE: Applicable to Montana chair only.

10
ELECTRICAL COMPONENTS
Your Aspire Lift Chair is equipped with a low voltage DC motor system that reduces the standard
household alternating current of 90V AC - 264V AC to direct current (24/39V DC). The electrical
components include the external transformer, batteries and hand control. Keep these areas free from
moisture at all times.
WARNING! Keep all electrical components free from moisture at all times to prevent
shock and/or electrical hazard.
External Transformer: Connects to a standard electrical outlet to provide power to the lift chair. The
transformer may be equipped with an LED indicator, which shows green when power to the transformer
is on.
The external transformer may also come equipped with mounting brackets that allow the transformer to
be mounted to the wall directly under the standard electrical outlet. The screws must be mounted to the
wall stud for security. Refer to “Appendix B” for a mounting diagram.
NOTE: Aidacare is not responsible for damage due to improper installation.
Batteries: Provide the power needed to return the lift chair to an upright or semi-upright position in the
event of a power failure. Batteries are not included and must be installed into the external transformer.
See IV. “Assembly/Disassembly.”
NOTE: The batteries will provide power for only a short period of time after power is removed from
the system, so it is important to act quickly in the event of a power failure. Engage and hold the up/
down switch in the UP position as soon as possible. Maintain a steady pressure on the switch to avoid
excessive draw from the battery and achieve the most amount of lift. Keep in mind that the amount of
lift the batteries will be able to provide is aected by user weight and battery condition.
Hand Control: Contains the controls needed to operate the various functions of the lift chair. Refer to V.
“Operation” for more information. The hand control may be equipped with a quick-release connector,
which enables the user to detach the hand control from the lift chair, disabling all functions of the hand
control.

11
Your lift chair may require some assembly before initial use. It may also require disassembly to make
servicing the chair more convenient. If your lift chair is a Knock-Down (KD) model, follow the instructions
in “Lift Chair Set-up.” If your lift chair is not a KD model, proceed to “Lift Chair Placement.”
LIFT CHAIR SET-UP
KD models will arrive in the knock-down position (Fig. 4.1).
Figure 4.1 Knock-Down (KD) Position
Follow these steps to assemble the lift chair:
4. ASSEMBLY/DISASSEMBLY
4.1.1 Remove the packaging from the back
portion of the chair and check that the
locking clip is in the vertical position.
Reposition if necessary.
4.1.2 Slide the left and right KD sleeves of the
chair-back onto the KD connections on the arms
and seat of the chair.
INCORRECT CORRECT

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NOTE: Depending on chair width, you may need to slide on one side of the chair-back at a time.
If this is the case, level the chair back before pressing down to lock into position.
NOTE: Pull up on the chair-back to ensure that it is locked in place. If the back can be pulled o,
then repeat steps 4.1.1 through 4.1.3.
4.1.3 Push firmly on the top of the chair-
back to lock into position. Listen for a click
on each side to ensure the chair-back is
locked in properly.
4.1.4 Attach the chair-back to the hook and
loop flaps on the bottom of the chair base.
‘CLICK’

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LIFT CHAIR PLACEMENT
Your lift chair should be placed near a standard electrical outlet on dry, level ground where there
is ample room to allow for proper operation. It is recommended that you have the assistance of an
attendant when positioning the lift chair to avoid the possibility of injury when lifting.
Follow these steps to position the lift chair in a safe manner:
1. The back of the lift chair should be positioned with sucient clearance to avoid any obstructions,
particularly behind the chair after reclining. Suggested clearances by model are:
Verona (single motor): 100mm
Porto (single motor): 150mm
Montana (single motor): 500mm
Maui (dual motor): 550mm
Raphael (four motor): 460mm
2. Adjust the leg levelers to stabilise the lift chair (Fig. 3.2).
3. Install the batteries into the external transformer. Refer to “Battery Installation” for more information.
4. Position the external transformer on the floor in an open, well-ventilated area where it will not be an
obstruction.
5. Position the low voltage connection cable (cable from transformer to chair), where it will not be
pinched between the frame and the lift mechanism.
6. Connect the low voltage connection cable to the external transformer if it is not already connected.
7. Plug the power lead directly into the electrical outlet. Do not use an extension lead!
NOTE: If you discover a problem at any point during the set-up and positioning of your lift chair, stop
and contact your authorised Aspire Dealer immediately. To avoid personal injury and/or product
damage, do not plug the unit into the electrical outlet until the problem is corrected and do not
attempt to fix electrical problems by yourself.
BATTERY INSTALLATION
Your lift chair may be equipped with a battery backup system that will activate during a power failure.
The backup system is powered by two 9V batteries (not included) that need to be installed into the
external transformer.
Follow these steps to install the batteries:
1. Unplug the external transformer power lead from the
electrical outlet (lead from transformer to wall).
2. Open the marked battery door on the external
transformer.
3. Install two 9V batteries into the external
transformer (Fig. 4.2).
4. Replace the battery door.
NOTE: Always make sure the external
transformer is equipped with two fresh
9V batteries. The battery backup system
does not recharge itself. Fresh batteries
are defined as 9V alkaline batteries that
are replaced every time the battery backup
system is activated during a power failure, or
once a year if the battery backup system has
not been activated.
NOTE: If you unplug your lift chair for an extended period of time (more than one hour), remove the
batteries from the external transformer. The lift chair will draw power from the batteries even when it
is not in use.
IDEA: Check 9V battery every year when you check your smoke alarm!
Figure 4.2 Lift Chair Battery Backup Location
BATTERY
DOOR
Power
Lead
External Transformer (Top and Bottom View)

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LIFT CHAIR DISASSEMBLY
The back rest of Aspire Lift Chairs can be removed to make service and transport of the chair more
convenient.
Follow these steps to disassemble the lift chair:
4.3.2 Using a large flat-head screwdriver,
lift the left and right locking clips on the
chair-back one side at a time to raise the
back from the connections on the chair
base. As you lift each locking clip, pull up on
the chair-back to lift that side over the lock.
4.3.3 Lift the chair-back up and away from
thechair base.
4.3.1 Remove the bottom of the back
fabric from the hook and loop flaps on the
chair base.

15
5. OPERATION
SAFE OPERATING PRECAUTIONS
There are certain precautions that should be taken during the operation of your lift chair. Read and
follow these precautions carefully in order to ensure safe lift chair operation and to prevent injury and/or
product damage.
• Plug the power lead directly into the electrical outlet. Do not use an extension lead!
• Do not place anything (e.g. a drinking glass) on top of or near the external transformer
• If the external transformer box or hand control requires cleaning, unplug the power lead from the
electrical outlet and use a clean, dry cloth or lightly dampened cloth. Dry completely before plugging
the power lead back into the electrical outlet
• Periodically check the hand control and all power leads for visible damage
• Keep the hand control away from all heated surfaces
• Ensure the hand control is out of the way before sitting in the chair
• Keep children and pets away from all moving parts while operating the lift chair
• Do not allow children to play on or operate the lift chair. Only the intended user should operate the lift
chair
• Avoid pinch points, such as the lift and scissor mechanisms. Keep hands and feet clear of these areas
• Always leave the lift chair in an upright and closed position when not in use
• Do not sit or stand on the footrest
• Do not “drop” into the lift chair when sitting if it is in a partially raised position, this will damage the
seating and void warranty
PROHIBITED! Do not place objects under the lift chair. Make sure area is clear of
obstructions, including pets and small children during operation.
WARNING! Prevent the risk of electrical shock, fire, falls and/or being pinched.
Follow all instructions and precautions provided.
WARNING! Prevent potential equipment damage! Do not place the external
transformer under the lift chair.
WARNING! Do not cover the external transformer. Keep the transformer in an open,
well-ventilated area free from foreign material/debris to ensure proper operation.
HAND CONTROL OPERATION
Depending on lift chair model, the hand control may be equipped with switches that control the
movement of the chair-back, chair base and footrest (Fig. 5.1, 5.2 and 5.3).
WARNING! Do not lean on or apply downward force to the chair-back when the
lift chair is in the fully reclined position. Doing so could cause the lift chair to tip,
resulting in personal injury and/or product damage.
WARNING! Do not use the footrest as a seat, or for purposes outside its intended
use. Doing so could cause instability in the lift chair and place undue stress on lift
chair components, resulting in personal injury and/or product damage.
WARNING! Be sure to lock or disconnect the hand control when the lift chair is not
in use.

16
SINGLE ACTION HAND CONTROL OPERATION
Follow these steps to sit in your lift chair:
1. Engage and hold the up/down switch in the UP position to
raise your lift chair to the standing position.
2. Back into the lift chair and sit in the centre of the seat,
using the armrests for support if needed.
3. Engage and hold the up/down switch in the DOWN
position to lower the lift chair to a comfortable seated
position.
Follow these steps to recline your lift chair from the seated
position:
1. Engage and hold the up/down switch in the DOWN
position until comfortably reclined.
2. Engage and hold the up/down switch in the UP position to
return to an upright, seated position. Release the switch
when the lift chair reaches a comfortable seated position.
Follow these steps to stand up from your lift chair:
1. Engage and hold the up/down switch in the UP
position to raise your lift chair.
2. Release the switch when the lift chair reaches a height
where you can stand up comfortably.
DUAL ACTION HAND CONTROL OPERATION
Follow these steps to sit in your lift chair:
1. Ensure the chair back is UP and footrest is DOWN
engaging the Chair Back UP and Footrest DOWN positions.
2. Engage and hold the up/down switch in the UP position to
raise your lift chair to the standing position.
3. Back into the lift chair and sit in the centre of the seat,
using the armrests for support if needed.
4. Engage and hold the up/down switch in the DOWN
position to lower your lift chair to a comfortable seated
position.
Follow these steps to recline your lift chair from the seated
position:
1. Engage and hold the Chair Back switch in the DOWN
position until comfortably reclined. Engage and hold in UP
position to raise chair back up.
2. Engage and hold the Footrest switch in the UP position
until a comfortable leg position is reached. Engage and
hold in DOWN position to lower footrest back down.
Figure 5.1 Single Action Hand Control
Figure 5.2 Dual Action Hand Control
Follow these steps to raise or lower the footrest while in the seated or reclined position:
1. Engage and hold the footrest switch in the UP position until footrest reaches a comfortable height.
2. Engage and hold the footrest switch in the DOWN position to lower the footrest.
Follow these steps to stand up from your lift chair from the seated position:
1. Ensure the chair back is UP and footrest is DOWN by engaging the chair back UP and footrest
DOWN position.
2. Engage and hold the up/down switch in the UP position to raise your lift chair to the standing position.
3. With your feet firmly on the ground stand slowly out of the lift chair, using the armrests for support
if needed.

17
Figure 5.1 Single Action Hand Control
Figure 5.2 Dual Action Hand Control
MULTIFUNCTION HAND CONTROL OPERATION
Follow these steps to sit in your lift chair:
1. Ensure the chair back is UP and footrest is DOWN
engaging the Chair Back UP and Footrest DOWN positions.
2. Engage and hold the up/down switch in the UP position to
raise your lift chair to the standing position.
3. Back into the lift chair and sit in the centre of the seat, using
the armrests for support if needed.
4. Engage and hold the up/down switch in the DOWN position
to lower your lift chair to a comfortable seated position.
Follow these steps to recline your lift chair from the seated
position:
1. Engage and hold the Chair Back switch in the DOWN
position until comfortably reclined. Engage and hold in UP
position to raise chair back up.
2. Engage and hold the Footrest switch in the UP position until
a comfortable leg position is reached. Engage and hold in
DOWN position to lower footrest back down.
Follow these steps to raise or lower the footrest while in the seated or reclined position:
1. Engage and hold the footrest switch in the UP position until footrest reaches a comfortable height.
2. Engage and hold the footrest switch in the DOWN position to lower the footrest.
Follow these steps to stand up from your lift chair from the seated position:
1. Ensure the chair back is UP and footrest is DOWN by engaging the chair back UP and footrest
DOWN position.
2. Engage and hold the up/down switch in the UP position to raise your lift chair to the standing position.
3. With your feet firmly on the ground stand slowly out of the lift chair, using the armrests for support
if needed.
Follow these steps to raise or lower the lumbar support while in the seated or reclined position:
1. Engage and hold the lumbar switch in the UP position until the lumbar support reaches a comfortable
position.
2. Engage and hold the lumbar switch in the DOWN position to reduce the lumbar support.
Follow these steps to raise or lower the headrest support while in the seated or reclined position:
1. Engage and hold the headrest switch in the UP position until the head support reaches a comfortable
position.
2. Engage and hold the lumbar switch in the DOWN position to reduce the head support.
Figure 5.3 Multifunction Hand
Control
NOTE: The hand control on your lift chair may be equipped
with an LED that indicates power to the hand control.
If this LED is present and not lit when the hand control is in
use, contact your authorised Aspire Dealer.

18
6. TROUBLESHOOTING
Your Aspire Lift Chair is a state-of-the-art product designed to enhance your mobility. Your lift chair
should bring you years of trouble-free service, however, it may require occasional troubleshooting. The
following troubleshooting tips and FAQs should summarise what you need to know about your lift chair.
If at any time you do not feel comfortable performing the troubleshooting steps listed in this manual,
contact your authorised Aspire Dealer for service. Please have the model number, serial number and
nature of the problem when calling.
FREQUENTLY ASKED QUESTIONS
What if my lift chair does not operate at all?
• Ensure the external transformer is plugged into a properly wired electrical outlet
• Check the circuit breaker box connected to the electrical outlet to ensure the outlet is receiving power
• Ensure the low voltage connection cable is plugged into the external transformer
• Ensure that all cables are connected properly
• Check all cables for signs of damage (cuts, flattened areas)
What if my lift chair operates in one direction only?
• Check the up and down buttons or toggle switch on the hand control to make sure they do not stick.
If the buttons or switch are sticking in either position, the hand control may need to be replaced
• Contact your authorised Aspire Dealer for further assistance
What if my lift chair stops during a lifting cycle?
• Your lift chair is equipped with an internal thermal shuto switch located inside the external
transformer that prevents the motor control box from overheating. If the thermal shuto activates,
allow the lift chair to remain in a stationary position for 10 minutes to allow the motor to cool, then
resume normal operation. If you notice the motors overheating frequently, contact your authorised
Aspire Dealer
• There may have been a power failure and/or there are no batteries in the external transformer or the
batteries have no charge. Always make sure there are fresh 9V batteries in the external transformer if
equipped with battery backup
• Check the circuit breaker box connected to the electrical outlet
What if my lift chair is rocking from corner to corner after I position the chair?
The floor may be uneven or the carpet may be aecting chair position. Adjust the leg levellers in the area
where the chair is rocking. See III. “Your Lift Chair” for instructions on levelling your chair.
Where can I place the external transformer box?
• On the floor away from heat sources in an open, well-ventilated area where it will not be an
obstruction
Where do I find the serial number on my lift chair?
You can find the serial number in two locations—one is near the rear of the motor on the steel lift
mechanism, and the second is attached to the frame below the scissor mechanisms. The model number
for your lift chair is printed below the serial number bar code.
Who do I call for service?
Contact your authorised Aspire Dealer for service.

19
7. CARE AND MAINTENANCE
Your Aspire Lift Chair will require routine maintenance checks. You can perform some of these checks,
but others may require assistance from an authorised Aspire Dealer. By following the maintenance
checks in this section as scheduled, you can help ensure your lift chair gives you years of trouble-free
operation. If you have any questions regarding your lift chair’s care, contact your authorised Aspire
Dealer.
FABRIC CARE
• Inspect the fabric on a regular basis for any pulls, tears or gaps
• Fabric care instructions can be found on the tag under the headrest cushion
• VINYL: wipe with a damp cloth
WARNING! Fabric should not be allowed to come in direct contact with any type of
heat source (e.g., a space heater or cigarette). Personal injury or fire damage may
occur.
WARNING! It is strongly recommended that you do not smoke cigarettes while
seated in or using your lift chair, although the lift chair has passed the necessary
testing requirements for cigarette smoking. You must adhere to the following safety
guidelines if you decide to smoke cigarettes while seated in or using your lift chair.
• Do not leave lit cigarettes unattended
• Keep ashtrays a safe distance from the lift chair
• Always make sure cigarettes are completely extinguished before disposal
NOTE: Do not use solvent-type cleaners to spot clean. Do not saturate the fabric. Prevent damage to
the fabric; do not expose the lift chair to direct sunlight.
ELECTRONICS CARE
• Inspect all wiring harnesses to make sure they are not damaged or frayed
• If damage is present, unplug the lift chair and contact your authorised Aspire Dealer for service
• Keep all electronics free from moisture and temperature extremes
• Aspire Lift Chairs are intended for indoor use only!
WARNING! Even though the lift chair has passed the necessary testing requirements
for ingress of liquids, you should keep electrical connections away from sources
of dampness, including direct exposure to water or bodily fluids and incontinence.
Check electrical components frequently for signs of corrosion and replace as
necessary.
WARNING! Plastic bags are a suocation hazard. Dispose of plastic bags properly
and do not allow children to play with them.

20
TWO-YEAR LIMITED WARRANTY
For two (2) years from the date of purchase, Aidacare will repair or replace at our option to the original
purchaser any of the following parts found upon examination by an authorised representative of
Aidacare to be defective in material and/or workmanship:
• Steel Frame
• Motor
• Hand Control
• Scissor Mechanisms
• Steel Lift Mechanism
NOTE: Aidacare reserves the right to replace only the part of the steel lift mechanism that may be
defective. Aidacare provides parts only under warranty. Your Aspire Dealer is responsible for labour
and service. Please contact your Aspire Dealer for information about these services and for any
applicable charges.
TWO-YEAR FABRIC WARRANTY
Aidacare guarantees to replace any fabric that is found to be faulty as a result of manufacturing
defect and which has been used in accordance with our manufacturer performance ratings and care
instructions.
An evaluation of fabric related issues must be conducted before confirmation of warranty coverage can
be verified.
CONSUMER WARRANTY AGAINST DEFECTS:
Aidacare is bound by Australian Consumer Law in respect to Warranty Against Defects. A copy of the Aidacare
Warranty Against Defects statement is available on the Aidacare home page at www.aidacare.com.au.
All warranty matters should be directed to Aidacare Customer Service on 1300 133 120.
Aidacare does not warrant against excessive or incorrect use, modification or
any situation that could not be deemed as fair wear and tear. This is a back to base warranty and does
not cover freight costs pertaining to the return of any items under warranty. Aidacare acknowledges and
conforms to all ACCC guidelines around consumer rights. For further information contact Aidacare on;
1300 133 120 or email produ[email protected].
Aidacare will not warrant the safety and or correct functioning of products where any original
components have been changed or modified by non-Aidacare approved and trained service &
maintenance sta or external providers. Furthermore, safety is not guaranteed where components have
been replaced with non-original Aidacare approved parts. If any faults are detected upon receipt of
this product please phone Aidacare. Any faults that are detected during normal use should be reported
to Aidacare immediately to determine if warranty conditions apply and if so, the necessary repair or
replacement work to be completed.
Spare parts list is available upon request.
8. WARRANTY