Aspire Porto Zero Gravity User manual

USER MANUAL
LIFT RECLINE CHAIRS
Porto Zero Gravity | Raphael | Verona | Maui | Montana | Oregon | Idaho | Signature | Matisse

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TABLE OF CONTENTS
Lift Recline Series ______________________________ 4
Label Information______________________________ 5
1. Introduction_________________________________ 6
• Safety
• Purchaser’s Agreement
• Information Agreement
2. General Guidelines __________________________ 7
• Modifications
• Weight Limitations
• Pinch / Crush Hazards
• Degree of Protection / Mode of Operation
• Storage and Operation Temperatures
• EMI/RFI
• Shipping and Delivery
• Motor Vehicle Transport
3. Your Lift Chair _______________________________ 9
• Body Components
• Electrical Components
4. Assembly / Disassembly ____________________ 12
• Lift Chair Set-up
• Lift Chair Placement
• Battery Installation
• Lift Chair Disassembly
5. Operation __________________________________ 17
• Hand Control Operation
• Single Action Chair Model
• Dual Action Chair Model
• Multi-action Chair Model
• Correct and Incorrect Use Guide
6. Troubleshooting____________________________ 23
• Frequently Asked Questions (FAQs)
7. Care & Maintenance ________________________24
• Fabric and Upholstery Care
• Electronics Care
8. Warranty ___________________________________26
9. Specifications ______________________________ 27
10. Appendix A ________________________________28

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ASPIRE ELECTRIC LIFT & RECLINE CHAIRS
The symbols below are used throughout this owner’s manual and on the product to identify warnings
and important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow
designated procedures can cause either personal injury, component damage or
malfunction. On the product, this icon is represented as a black symbol on a yellow
triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform
mandatory actions can cause personal injury and/or equipment damage. On the
product, this icon is represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at
any time or in any circumstances. Performing a prohibited action can cause personal
injury and/or equipment damage. On the product, this icon is represented as a black
symbol with a red circle and red slash.
Please fill out the following information for quick reference:
Aspire Dealer
Address
Phone Number
Purchase Date
Serial Number
NOTE: This owner’s manual is compiled from the latest specifications and product information
available at the time of publication. We reserve the right to make changes as they become
necessary. Any changes to our products may cause slight variations between the illustrations and
explanations in this manual and the product you have purchased. The latest/current version of this
manual is available on our website.
Pinch/Crush Points Hazard!
Do not place objects or
appendages in the path of
moving parts.
Do not place objects under the
footrest when the lift chair is
in the fully reclined position.
Make sure area is clear of
obstructions, including pets
and small children during
operation.
Electrical Hazard Do not cover or place the
external transformer under the
riser recliner. Keep in an open,
well-ventilated area free from
foreign material and away from
possible pinch points.
Read and follow the
information in the
owner’s manual.
Battery Door Location
Maximum weight capacity
Indoor Use Only.
Avoid exposure to rain, snow,
ice, salt or standing water.
Maintain and store in a clean
and dry environment.
Do not connect an extension
lead to the AC/DC converter or
the battery charger.
Class II Equipment
Removal of grounding prong
can create electrical hazard. If
necessary, properly install an
approved 3-pronged adapter
to an electrical outlet having
2-pronged plug access.
Green LED indicates power to
the unit is on. Not applicable to
all models.
Properly dispose of all
electronic components,
including the external
transformer, hand control,
batteries, actuator motors and
wiring. Contact your authorised
Aspire Dealer for more
information.
Degree of protection against
electric shock.
Do not place objects under the
lift chair. Make sure the area is
clear of obstructions, including
pets and small children during
operation.
This product has been tested
and complies to IEC 60601-1-2.
PRODUCT SAFETY SYMBOLS
The symbols below represent labels used on the product to identify warnings, mandatory actions and
prohibited actions. It is very important for you to read and understand these symbols completely. Do not
remove these labels from your product. Please note that not all of the symbols may be used on your lift
chair model.
LABEL INFORMATION

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SAFETY
CONGRATULATIONS on purchasing your Aspire Lift Chair. The product you have purchased combines
state-of-the-art components with safety, comfort and styling in mind. We are confident the design
features will provide you with the conveniences you expect during your daily activities. Understanding how
to safely operate and care for this product should bring you years of trouble-free operation and service.
Read and follow all instructions, warnings and notes in this manual and all other accompanying
literature before attempting to operate this product for the first time. In addition, your safety depends
upon you, as well as your dealer, carer or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional
assistance for setup or operation, please contact your authorised Aspire Dealer. Failure to follow the
instructions, warnings and notes in this manual and those located on your Aspire product can
result in personal injury or product damage and will void the Aspire product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter or modify this product
or remove or render inoperable or unsafe any guards, shields or other safety features of this product; fail,
refuse or neglect to install any retrofit kits from time to time provided by Aspire to enhance or preserve
the safe use of this product.
INFORMATION EXCHANGE
We want to hear your questions, comments and suggestions about this manual. We would also like to
hear about the safety and reliability of your new lift chair and about the service you received from your
authorised Aspire Dealer. Please notify us of any change of address, so we can keep you apprised of
important information about safety, new products and new options that can increase your ability to use
and enjoy your lift chair.
Please feel free to contact us at the address below:
Australia:
Aidacare Head Office
Building 3A, 1 Moorebank Avenue,
Moorebank NSW 2170
1300 133 120
aidacare.com.au
NOTE: If you ever lose or misplace your product registration card or your copy of this manual,
contact us and we will be glad to send you a new one immediately.
1. INTRODUCTION
Your lift chair is a state-of-the-art life-enhancement device designed to increase mobility. Please be
aware that the final selection and purchasing decision regarding the type of lift chair to be used is the
responsibility of you, the lift chair user, if capable of making such a decision, and/or your healthcare
professional (i.e., medical doctor, allied health professional, therapist, etc.).
MANDATORY! Read and follow the information provided in this owner’s manual
before attempting to operate your lift chair for the first time.
There are certain situations, including some medical conditions, where you will need to practice
operating the lift chair in the presence of a trained attendant. A trained attendant can be defined as a
family member or healthcare professional specially trained in assisting you with performing various daily
living activities while safely operating a lift chair.
Below are some precautions, tips and other safety considerations that will help you become accustomed
to operating the lift chair in a safe manner.
MODIFICATIONS
Aspire chairs are designed and engineered to provide maximum comfort and utility. However, to prevent
personal injury and/or damage to your lift chair, you should not modify, add, remove or disable any feature,
part or function of your lift chair. Unauthorised modifications may also void your product’s warranty.
NOTE: Use Aspire approved parts only for all repairs and replacements.
WEIGHT LIMITATIONS
Your lift chair is rated for a maximum weight capacity. Refer to “Appendix A” for more information.
MANDATORY! Stay within the specified weight capacity of your lift chair. Failure
to do so may result in injuries and/or product damage, Aidacare will not be held
responsible for any such issues/failures.
PINCH/CRUSH HAZARDS
The scissor and lift mechanisms are labelled as pinch/crush point hazards on your lift chair. Keep clear of
these areas and make sure the path of motion is unobstructed. See figure 3.1 for pinch/crush point locations.
WARNING! Do not place objects or appendages in the path of moving parts.
DEGREE OF PROTECTION/MODE OF OPERATION
• Class II equipment/Type B protection against electric shock
• Degree of protection against the ingress of solid/liquids—IPX0
• Mode of operation—Maximum Duty Cycle: 2 min. ON/18 min. OFF
2. GENERAL GUIDELINES

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BODY COMPONENTS
This section describes the features of your lift chair. Carefully review the function and location of each
item described, and note that the illustrations and option locations shown in this manual may not reflect
the type of lift chair that you own.
Figure 3.1 Lift Chair Main Components
Lift Mechanism: Responds to the hand control commands to position the chair in the sit, recline and
stand positions.
STORAGE AND OPERATION TEMPERATURES
• Transportation or storage: -75°C/-104°F to 70°C/158°F
• Operation: 10°C/50°F to 40°C/104°F
ELECTROMAGNETIC AND RADIO FREQUENCY INTERFERENCE (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio
frequency waves can have an adverse affect on the performance of
electrically-powered devices, such as lift chairs.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones,
mobile two-way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM)
transmitters, wireless computer links, Wifi, microwave signals, paging transmitters and medium-range
mobile transceivers used by emergency vehicles. In some cases, these waves can cause unintended
movement or damage to the control system of electrically-powered devices. The lift chair user can
help prevent electromagnetic interference by maintaining a minimum distance between portable and
mobile RF communications equipment. It is recommended that at least 3 metres (9 feet) of distance be
maintained between the lift chair and any handheld equipment emitting 10 W or more of output power.
Refer to the manufacturer’s literature for the handheld device to determine the maximum output power
of that device.
Every electrically-powered device has an immunity (or resistance) to EMI. The higher the immunity level,
the greater the protection against EMI. Per EMC standards, this product has passed immunity testing
and is rated as a Group 1, Class B product, meaning the lift chair uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby
electronic equipment making the lift chair suitable for use in all establishments, including domestic
establishments and hospitals.
WARNING! Be aware that cell phones, two-way radios, laptops and other types of
radio transmitters may cause unintended movement of your electrically-powered
device due to EMI. Exercise caution when using any of these items while operating
your lift chair.
WARNING! The addition of accessories or components to the lift chair can increase
the susceptibility of the chair to EMI. Do not modify your lift chair in any way not
authorised by Pride.
WARNING! Your lift chair itself can disturb the performance of other electrical
devices located nearby, such as alarm systems.
NOTE: If unintended motion occurs, discontinue use of the lift chair. Contact Aidacare to report
the incident.
3. YOUR LIFT CHAIR
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SINGLEDUALQUATTRO
Single Action
Hand Control
Dual Action
Hand Control
Multifunction
Hand Control
Multifunction
Hand Control
External
Transformer
Low Voltage
Connection Cable
Leg Levellers
Lift Mechanism
(Pinch Point)
Power lead
Scissor Mechanisms
(Pinch Point)

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Figure 3.2 Scissor Mechanism
Scissor Mechanisms: Extend or retract to take the chair through the various stages of recline.
WARNING! Pinch/Crush Points
Hazard! Be aware that the lift
mechanism and scissor mechanisms
are a pinch point on the lift chair.
Keep the following items and similar
objects clear of these points when
operating the lift chair:
• Appendages
• Small children
• Pets
• Wires
• Oxygen tubes
• Loose items, including but not
• Limited to clothing and blankets
• Electrical power leads
Scissor Mechanism
(Pinch Point)
ELECTRICAL COMPONENTS
Your Aspire Lift Chair is equipped with a low voltage DC motor system that reduces the standard
household alternating current of 90V AC - 264V AC to direct current (24/39V DC). The electrical
components include the external transformer, batteries and hand control. Keep these areas free from
moisture at all times.
WARNING! Keep all electrical components free from moisture at all times to prevent
shock and/or electrical hazard.
External Transformer: Connects to a standard electrical outlet to provide power to the lift chair. The transformer
may be equipped with an LED indicator, which shows green when power to the transformer is on.
The external transformer may also come equipped with mounting brackets that allow the transformer to
be mounted to the wall directly under the standard electrical outlet. The screws must be mounted to the
wall stud for security. Refer to “Appendix B” for a mounting diagram.
NOTE: Aidacare is not responsible for damage due to improper installation.
Batteries: Provide the power needed to return the lift chair to an upright or semi-upright position in the
event of a power failure. Batteries are not included and must be installed into the external transformer.
See IV. “Assembly/Disassembly.”
NOTE: The batteries will provide power for only a short period of time after power is removed from
the system, so it is important to act quickly in the event of a power failure. Engage and hold the
up/down switch in the UP position as soon as possible. Maintain a steady pressure on the switch to
avoid excessive draw from the battery and achieve the most amount of lift. Keep in mind that the
amount of lift the batteries will be able to provide is affected by user weight and battery condition.
Hand Control: Contains the controls needed to operate the various functions of the lift chair. Refer to V.
“Operation” for more information. The hand control may be equipped with a quick-release connector, which
enables the user to detach the hand control from the lift chair, disabling all functions of the hand control.

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Your lift chair may require some assembly before initial use. It may also require disassembly to make
servicing the chair more convenient. If your lift chair is a Knock-Down (KD) model, follow the instructions
in “Lift Chair Set-up.” If your lift chair is not a KD model, proceed to “Lift Chair Placement.”
LIFT CHAIR SET-UP
KD models will arrive in the knock-down position (Fig. 4.1).
4.1.1 Remove the packaging from the
back portion of the chair and check that
the locking clip is in the vertical position.
Reposition if necessary.
4.1.2 Slide the left and right KD sleeves of the
chair-back onto the KD connections on the arms
and seat of the chair.
INCORRECT CORRECT
NOTE: Depending on chair width, you may need to slide on one side of the chair-back at a time.
If this is the case, level the chair back before pressing down to lock into position.
NOTE: Pull up on the chair-back to ensure that it is locked in place. If the back can be pulled off,
then repeat steps 4.1.1 through 4.1.3.
LIFT CHAIR PLACEMENT
Your lift chair should be placed near a standard electrical outlet on dry, level ground where there
is ample room to allow for proper operation. It is recommended that you have the assistance of an
attendant when positioning the lift chair to avoid the possibility of injury when lifting.
Follow these steps to position the lift chair in a safe manner:
• The back of the lift chair should be positioned with sufficient clearance to avoid any obstructions,
particularly behind the chair after reclining. Suggested clearances by model are:
SINGLE MOTOR
Porto Zero Gravity - 350mm
Verona - 100mm
Signature - 160m
DUAL MOTOR
Maui - 550mm
Idaho - 800mm
Oregon - 800mm
Signature - 480mm
FOUR MOTOR
Montana - 580mm
Raphael - 560mm (Small)
Raphael - 580mm (Med, Large, Maxi)
Matisse - 580mm (Large)
• Adjust the leg levelers to stabilise the lift chair (Fig. 3.2).
• Install the batteries into the external transformer. Refer to “Battery Installation” for more information.
• Position the external transformer on the floor in an open, well-ventilated area where it will not be an
obstruction.
• Position the low voltage connection cable (cable from transformer to chair), where it will not be
pinched between the frame and the lift mechanism.
• Connect the low voltage connection cable to the external transformer if it is not already connected.
• Plug the power lead directly into the electrical outlet. Do not use an extension lead!
NOTE: If you discover a problem at any point during the set-up and positioning of your lift chair,
stop and contact your authorised Aspire Dealer immediately. To avoid personal injury and/or
product damage, do not plug the unit into the electrical outlet until the problem is corrected and
do not attempt to fix electrical problems by yourself.
4.1.3 Push firmly on the top of the chair-back to
lock into position. Listen for a click on each side
to ensure the chair-back is locked in properly.
4.1.4 Attach the chair-back to the hook and
loop flaps on the bottom of the chair base.
‘CLICK’
4. ASSESMBLY/DISASSEMBLY
Figure 4.1 Knock-Down (KD) Position
Follow these steps to assemble the lift chair:

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BATTERY INSTALLATION
Your lift chair may be equipped with a battery backup system that will activate during a power failure.
The backup system is powered either by two 9V Lithium-Ion batteries (not included) that need to be
installed into the external transformer OR by an external lithium ion battery pack (not included).
NOTE: If you unplug your lift chair for an extended period of time (more than one hour), remove the
batteries from the external transformer. The lift chair will draw power from the batteries even when
it is not in use.
IDEA: Check 9V Lithium-Ion battery every year when you check your smoke alarm!
Figure 4.2.1 Lift Chair Battery Backup Location
Battery
Door
Power
Lead
External Transformer (Top and Bottom View)
Follow these steps to replace the lithium-ion
battery pack batteries (See Figure 4.2.2 and
Figure 4.2.3):
1. Unplug the external transformer power cord
from the electrical outlet.
2. Position the external transformer so that the
lithium-ion battery is facing upward.
3. Gently bump with your hand the end of the
lithium-ion battery pack to dislodge it from the
external transformer.
4. Slide the lithium-ion battery until it stops
and then lift the lithium-ion battery off of the
external tranformer.
5. Place the new lithium-ion battery on top
of the external transformer with the
securement grooves toward the external
transformer. (Figure 4.2.3)
6. Slide the new lithium-ion battery onto the
external transformer until it clicks into place.
NOTE: Remove the lithium-ion battery from the
battery pack when your chair isn’t being used for
an extended period of time. The chair will draw
power from the battery even when it is not in use.
INSTALLING 2 x 9V BATTERIES
Follow these steps to install the batteries:
• Unplug the external transformer power
lead from the electrical outlet (lead from
transformer to wall).
• Open the marked battery door on the
external transformer.
• Install two 9V lithium-ion batteries into the
external transformer (Fig. 4.2.1).
• Replace the battery door.
NOTE: Always make sure the external
transformer is equipped with two fresh 9V
batteries. The battery backup system does not
recharge itself. Fresh batteries are defined
as 9V Lithium-Ion batteries that are replaced
every time the battery backup system is
activated during a power failure, or once a year
if the battery backup system has not
been activated.
Figure 4.2.2 Lift Chair Battery Back Up Location
POWER CORD
LITHIUM-ION
BATTERY PACK
Figure 4.2.3 Lithium-ion Battery Replacement
INSTALLING EXTERNAL LITHIUM-ION BATTERY PACK
If your chair is equipped with an external transformer with a lithium-ion battery pack, your chair may be
operated without being plugged into an electrical outlet for up to 48 hours.

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LIFT CHAIR DISASSEMBLY
The back rest of Aspire Lift Chairs can be removed to make service and transport of the chair more convenient.
Follow these steps to disassemble the lift chair:
4.3.2 Using a large flat-head screwdriver, lift
the left and right locking clips on the chair-
back one side at a time to raise the back
from the connections on the chair base.
As you lift each locking clip, pull up on the
chair-back to lift that side over the lock.
4.3.3 Lift the chair-back up and away from
the chair base.
4.3.1 Remove the bottom of the back
fabric from the hook and loop flaps on the
chair base.
5. OPERATION
SAFE OPERATING PRECAUTIONS
There are certain precautions that should be taken during the operation of your lift chair. Read and
follow these precautions carefully in order to ensure safe lift chair operation and to prevent injury and/or
product damage.
• Plug the power lead directly into the electrical outlet. Do not use an extension lead!
• Do not place anything (e.g. a drinking glass) on top of or near the external transformer
• If the external transformer box or hand control requires cleaning, unplug the power lead from
the electrical outlet and use a clean, dry cloth or lightly dampened cloth. Dry completely before
plugging the power lead back into the electrical outlet
• Periodically check the hand control and all power leads for visible damage
• Keep the hand control away from all heated surfaces
• Ensure the hand control is out of the way before sitting in the chair
• Keep children and pets away from all moving parts while operating the lift chair
• Do not allow children to play on or operate the lift chair. Only the intended user should operate the
lift chair
• Avoid pinch points, such as the lift and scissor mechanisms. Keep hands and feet clear of these areas
• Always leave the lift chair in an upright and closed position when not in use
• Do not sit or stand on the footrest
• Do not “drop” into the lift chair when sitting if it is in a partially raised position, this will damage the
seating and void warranty
PROHIBITED! Do not place objects under the lift chair. Make sure area is clear of
obstructions, including pets and small children during operation.
WARNING! Prevent the risk of electrical shock, fire, falls and/or being pinched. Follow
all instructions and precautions provided.
WARNING! Prevent potential equipment damage! Do not place the external
transformer under the lift chair.
WARNING! Do not cover the external transformer. Keep the transformer in an open,
well-ventilated area free from foreign material/debris to ensure proper operation.
HAND CONTROL OPERATION
Depending on lift chair model, the hand control may be equipped with switches that control the
movement of the chair-back, chair base and footrest (Fig. 5.1, 5.2 and 5.3).
WARNING! Do not lean on or apply downward force to the chair-back when the lift
chair is in fully reclined position. Doing so could cause the lift chair to tip, resulting in
personal injury and/or product damage.
WARNING! Do not use the footrest as a seat, or for purposes outside its intended use.
Doing so could cause instability in the lift chair and place undue stress on lift chair
components, resulting in personal injury and/or product damage.
WARNING! Be sure to lock or disconnect the hand control when the lift chair is not
in use.

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HAND CONTROL OPERATION
Descend & Recline
(Lowers + Reclines
Leg/Backrest)
Ascend & Retract
(Lifts + Retracts
Leg/Backrest)
PRESS & HOLD to initiate symbol
RELEASE button to stop
PRESS & HOLD to initiate symbol
RELEASE button to stop
PRESS & HOLD to initiate symbol
RELEASE button to stop
SINGLE ACTION - CHAIR MODEL
DUAL ACTION - CHAIR MODEL
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Descend & Extend
(Lowers + Extends
Legrest)
Backrest
(Backwards +
Forwards)
Ascend & Retract
(Lifts + Retracts
Legrest)
MULTI-ACTION - CHAIR MODEL
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Descend & Extend
(Lowers + Extends Legrest)
Ascend & Retract
( Lifts + Retracts
Legrest)
Backrest
(Backwards +
Forwards)
Lumbar Support
(Extends + Retracts)
Headrest
(Backwards +
Forwards)
Home
(Resets chair to seated
position)
Hand Control
for Oregon Lift
Recliner
All functions
are the same
however handset
is different in
appearance.
Hand Control
for Oregon Lift
Recliner
All functions
are the same
however handset
is different in
appearance.
1Descend & Extend
Descend (Stand-to-Sit): If situated in
lift position, the chair will lower before
extending the legrest.
Extend: Extends legrest to maximise
comfort and relaxation.
3Backrest
Backrest: Adjusts the backrest to provide
postural support whatever the activity.
2Ascend & Retract
Ascend (Lift-to-Stand): Raises and tilts the
chair forwards to assist users with standing.
Retract: Retracts legrest to achieve a
comfortable seated position.
1Descend & Recline
Descend (Stand-to-sit): If situated in
lift position, the chair will lower before
transitioning into a recline position.
Recline: Simultaneously lowers the backrest
and extends legrest to maximise comfort
and relaxation.
2Ascend & Retract
Ascend (Lift-to-stand): Raises and tilts the
chair forwards to assist users with standing.
Retract: Resets the chair to its original upright
position, by simultaneously retracting the
backrest and legrest.
1Descend & Extend
Descend (Stand-to-Sit): If situated in lift
position, the chair will lower before extending
the legrest.
Extend: Extends legrest to maximise comfort
and relaxation.
4Ascend & Retract
Ascend (Lift-to-Stand): Raises and tilts the
chair forwards to assist users with standing.
Retract: Retracts legrest to achieve a
comfortable seated position.
2Backrest
Backrest: Adjusts the backrest to provide
postural support whatever the activity.
5Lumbar Support
Lumbar Support: Adjusts the inbuilt lumbar
cushion to provide tailored lower back
support.
3Headrest
Headrest: Adjusts the headrest to help alleviate
neck muscle strain, providing optimal support
while reading or watching TV.
6Home
Home: Resets the chair to the seated
position.
11
1
2
2
2
3
3
5
6
4

20 21aspirecare.com.au
CORRECT AND INCORRECT USE GUIDE
DO sit upright and centrally aligned in the chair.
DO lie centrally and flat on the users back.
SITTING
LAYING
DOS
Chairs shown are for illustrative purposes only and may not be reflective of the
specific chair model purchased.
i
DOS AND DO NOTS
PRESS & HOLD to initiate symbol
RELEASE button to stop
MULTI-ACTION - CHAIR MODEL
Descend & Extend
(Lowers + Extends Legrest)
Ascend & Retract
( Lifts + Retracts
Leg/Backrest)
Backrest
(Backwards + Forwards)
Lumbar Support
(Extends + Retracts)
Headrest
(Backwards + Forwards)
USB
1
2
3
4
5
1Headrest
Headrest: Adjusts the headrest to help
alleviate neck muscle strain, providing optimal
support while reading or watching TV.
4Lumbar Support
Lumbar Support: Adjusts the inbuilt lumbar
cushion to provide tailored lower back
support.
2Backrest
Backrest: Adjusts the backrest to provide
postural support whatever the activity.
5Ascend & Retract
Ascend (Lift-to-Stand): Raises and tilts the
chair forwards to assist users with standing.
Retract: Retracts legrest and backrest to
achieve a comfortable seated position.
3Descend & Extend
Descend (Stand-to-Sit): If situated in lift
position, the chair will lower before extending
the legrest.
Extend: Extends legrest to maximise comfort
and relaxation.

22 23aspirecare.com.au
DO NOT lie on the side.
DO NOTS
DO NOT reposition whilst on side.
DO NOT sit on the footrest when extended.DO NOT distribute excess weight on
the armrest.
DO NOT sit skewed to one
side of the chair.
DO NOT distribute excess
weight on the backrest.
DO NOT sit on the armrest.
Misuse may injure the user, cause pressure and/or skin tear related issues, as well as
damage the product.
!
SITTING
LAYING
6. TROUBLESHOOTING
Your Aspire Lift Chair is a state-of-the-art product designed to enhance your mobility. Your lift chair
should bring you years of trouble-free service, however, it may require occasional troubleshooting. The
following troubleshooting tips and FAQs should summarise what you need to know about your lift chair.
If at any time you do not feel comfortable performing the troubleshooting steps listed in this manual,
contact your authorised Aspire Dealer for service. Please have the model number, serial number and
nature of the problem when calling.
FREQUENTLY ASKED QUESTIONS (FAQs)
What if my lift chair does not operate at all?
• Ensure the external transformer is plugged into a properly wired electrical outlet.
• Check the circuit breaker box connected to the electrical outlet to ensure the outlet is receiving power.
• Ensure the low voltage connection cable is plugged into the external transformer.
• Ensure that all cables are connected properly.
• Check all cables for signs of damage (cuts, flattened areas).
What if my lift chair operates in one direction only?
• Check the up and down buttons or toggle switch on the hand control to make sure they do not stick.
If the buttons or switch are sticking in either position, the hand control may need to be replaced.
• Contact your authorised Aspire Dealer for further assistance.
What if my lift chair stops during a lifting cycle?
• Your lift chair is equipped with an internal thermal shutoff switch located inside the external
transformer that prevents the motor control box from overheating. If the thermal shutoff activates,
allow the lift chair to remain in a stationary position for 10 minutes to allow the motor to cool, then
resume normal operation. If you notice the motors overheating frequently, contact your authorised
Aspire Dealer.
• There may have been a power failure and/or there are no batteries in the external transformer or the
batteries have no charge. Always make sure there are fresh 9V Lithium-Ion batteries in the external
transformer if equipped with battery backup.
• Check the circuit breaker box connected to the electrical outlet.
What if my lift chair is rocking from corner to corner after I position the chair?
The floor may be uneven or the carpet may be affecting chair position. Adjust the leg levellers in the area
where the chair is rocking. See III. “Your Lift Chair” for instructions on levelling your chair.
Where can I place the external transformer box?
On the floor away from heat sources in an open, well-ventilated area where it will not be an obstruction.
Where do I find the serial number on my lift chair?
You can find the serial number in two locations—one is near the rear of the motor on the steel lift
mechanism, and the second is attached to the frame below the scissor mechanisms. The model number
for your lift chair is printed below the serial number bar code.
Who do I call for service?
Contact your authorised Aspire Dealer for service.

24 25aspirecare.com.au
7. CARE AND MAINTENANCE
Fig. 7.1: Fabric Care instructions label.
Your Aspire Lift Chair will require routine maintenance checks. You can perform some of these checks, but
others may require assistance from an authorised Aspire Dealer. By following the maintenance checks in
this section as scheduled, you can help ensure your lift chair gives you years of trouble-free operation. If
you have any questions regarding your lift chair’s care, contact your authorised Aspire Dealer.
FABRIC AND UPHOLSTERY CARE
• Inspect the fabric on a regular basis for any pulls, tears or gaps.
• Fabric care instructions can be found on the tag under the headrest cushion.
Different Upholstery and Recliner Models:
• Standard Fabric (Oregon and Idaho):
We recommend Dry Cleaning. However, you can gently spot clean the blemish with water using
a clean and non-abrasive microfibre cloth, only if absolutely necessary.
• Quilted Fabric (Maui and Verona):
We recommend Dry Cleaning. However, you can gently spot clean the blemish with water using
a clean and non-abrasive microfibre cloth, only if absolutely necessary.
• Microsuede (Raphael - Standard, Signature & Matisse):
This type of Microsuede has a waterproof coating applied*. We recommend Dry Cleaning. However,
you can gently spot clean the blemish with water using a clean and non-abrasive microfibre cloth,
only if absolutely necessary. Excessive spot cleaning will remove the waterproof coating.
*Please note that this fabric is not to be confused or substituted with a crypton-like fabric and/or fabrics
with polyurethane backings. This product is not suitable for people with incontinence issues or concerns.
• Nordic Stone Vinyl (Raphael - Standard), Latte Vinyl (Oregon & Idaho) & Heritage Vinyl (Signature):
Spot clean with water using a clean and non-abrasive microfibre cloth.
DO NOT USE: Soap, chemicals and/or other solutions used to clean the stain or spot, may damage
and/or affect the performance characteristics of the vinyl.
• Warwick Custom Upholstery (Raphael – Custom):
Fabric care instructions can be found at the rear of the chair (see Fig. 7.1). These instructions are
specific to your Raphael with customised upholstery for the following ranges:
• Warwick La Casa (Leather)
• Warwick Lustrell Ranger (Healthcare Vinyl)
• Warwick Eastwood (Microsuede)
• Warwick Mazza Mania (Soft Touch Fabric)
(Refer to the “Warranty” section for more information).
FABRIC AND UPHOLSTERY CARE CONTINUED...
WARNING! Fabric should not be allowed to come in direct contact with any type of
heat source (e.g. a space heater or cigarette). Personal injury or fire damage may
occur.
WARNING! It is strongly recommended that you do not smoke cigarettes while
seated in or using your lift chair, although the lift chair has passed the necessary
testing requirements for cigarette smoking. You must adhere to the following safety
guidelines if you decide to smoke cigarettes while seated in or using your lift chair.
• Do not leave lit cigarettes unattended.
• Keep ashtrays a safe distance from the lift chair.
• Always make sure cigarettes are completely extinguished before disposal.
PLEASE NOTE:
• Do not use solvent-type cleaners to spot clean.
• Do not saturate the fabric.
• Prevent damage to the fabric; do not expose the lift chair to direct sunlight.
ELECTRONICS CARE
• Inspect all wiring harnesses to make sure they are not damaged or frayed.
• If damage is present, unplug the lift chair and contact your authorised Aspire Dealer for service.
• Keep all electronics free from moisture and temperature extremes.
• Aspire Lift Chairs are intended for indoor use only!
WARNING! Even though the lift chair has passed the necessary testing
requirements for ingress of liquids, you should keep electrical connections away
from sources of dampness, including direct exposure to water or bodily fluids and
incontinence. Check electrical components frequently for signs of corrosion and
replace as necessary.
WARNING! Plastic bags are a suffocation hazard. Dispose of plastic bags properly and
do not allow children to play with them.

26 27aspirecare.com.au
TWO-YEAR LIMITED WARRANTY
For two (2) years from the date of purchase, Aidacare will repair or replace at our option to the original
purchaser any of the following parts found upon examination by an authorised representative of
Aidacare to be defective in material and/or workmanship:
• Steel Frame
• Motor
• Hand Control
• Scissor Mechanisms
• Steel Lift Mechanism
IMPORTANT INFORMATION!
Improper and/or incorrect usage of the product will void product warranty. Please familiarise
and refer to the “Correct and Incorrect Use Guide” located in the “Operation” section of the user
manual for more details.
NOTE: Aidacare reserves the right to replace only the part of the steel lift mechanism that may be
defective. Aidacare provides parts only under warranty. Your Aspire Dealer is responsible for labour
and service. Please contact your Aspire Dealer for information about these services and for any
applicable charges.
TWO-YEAR FABRIC WARRANTY
“Fabric and Upholstery Care” instructions specific to your Aspire Recliner are located in the “Care and
Maintenance” section of this user manual. Failure to follow, protect and/or care for the upholstery/textile
in the intended way (refer to “Care and Maintenance” section) will void product warranty.
Aidacare guarantees to replace any fabric that is found to be faulty as a result of manufacturing defect and
which has been used in accordance with our manufacturer performance ratings and care instructions.
An evaluation of fabric related issues must be conducted before confirmation of warranty coverage can
be verified
Consumer Warranty Against Defects:
Aidacare is bound by Australian Consumer Law in respect to Warranty Against Defects. A copy of the
Aidacare Warranty Against Defects statement is available on the Aidacare home page at www.aidacare.
com.au. All warranty matters should be directed to Aidacare Customer Service on 1300 133 120.
Aidacare does not warrant against excessive or innocent use, modification or any situation that could
not be deemed as fair wear and tear. This is a back to base warranty and does not cover freight costs
pertaining to the return of any items under warranty. Aidacare acknowledges and conforms to all ACCC
guidelines around consumer rights. For further information contact Aidacare on; 1300 133 120 or email
[e-mail]
Aidacare will not warrant the safety and or correct functioning of products where any original
components have been changed or modified by non-Aidacare approved and trained service &
maintenance staff or external providers. Furthermore, safety is not guaranteed where components have
been replaced with non-original Aidacare approved parts. If any faults are detected upon receipt of this
product please phone Aidacare. Any faults that are detected during normal use should be reported
to Aidacare immediately to determine if warranty conditions apply and if so, the necessary repair or
replacement work to be completed.
Spare parts list is available upon request.
8. WARRANTY 9. SPECIFICATIONS
S.W.L
kg
DISTANCE
FROM WALL
OVERALL
DEPTH
OVERALL
HEIGHT
OVERALL
WIDTH
SEAT
DEPTH
SEAT
HEIGHT
SEAT
WIDTH
SEAT TO TOP
OF BACK
Raphael (Small) 470 480 480 630 1100 880 740 560 130kg
Raphael
(Medium) 470 500 520 680 1150 880 810 580 130kg
Raphael (Large) 500 530 550 700 1200 880 810 580 130kg
Raphael (Maxi) 510 540 650 650 1160 880 930 580 180kg
Porto Zero
Gravity 490 500 490 690 1180 840 770 350 150kg
Verona 500 500 540 630 1130 820 780 100 130kg
Maui 500 500 540 630 1130 820 780 550 130kg
Montana 510 540 650 650 1160 880 930 580 220kg
Oregon 480 480 480 750 1100 950 800 800 150kg
Idaho 480 480 480 750 1100 950 800 800 150kg
Signature Space
Saver (Small) 480 460-485 480 580 980 690 740 160 145kg
Signature Space
Saver (Medium) 480 490-515 510 620 1050 715 780 160 145kg
Signature Space
Saver (Large) 500 510-535 540 650 1100 740 780 160 145kg
Signature Dual
Action (Small) 480 460-485 480 580 980 710 740 480 155kg
Signature
Dual Action
(Medium)
480 490-515 510 620 1050 735 780 480 155kg
Signature Dual
Action (Large) 500 510-535 540 650 1100 760 780 480 155kg
Matisse 500 545 570 730 1065 1065 965 580 159kg
ASPIRE
RECLINER
MODELS:
(mm) (mm) (mm) (mm) (mm) (mm) (mm) (mm) (S.W.L)
SAFE
WORKING
LOAD
DISTANCE
FROM WALL
OVERALL
WIDTH
OVERALL
DEPTH
OVERALL
HEIGHT
SEAT
WIDTH
SEAT
DEPTH
SEAT
HEIGHT
SEAT TO TOP
OF BACK

28 29aspirecare.com.au
10. APPENDIX A 11. NOTES
ASPIRE LIFT RECLINER WEIGHT CAPACITY
Model Rated Weight Capacity
Verona 130kg
Maui 130kg
Porto Zero Gravity 150kg
Raphael (Small, Medium and Large) 130kg
Raphael (Maxi) 180kg
Montana 220kg
Oregon/Idaho 150kg
Signature Space Saver 145kg
Signature Dual Action 155kg
Matisse 159kg
MANDATORY! Stay within the specified weight capacity of your lift chair.
Exceeding the weight capacity voids Aspire Lift Chair warranty.

30 31aspirecare.com.au

ASUM39.43 200722
AIDACARE PTY LTD
Building 3A, 1 Moorebank Avenue,
Moorebank NSW Australia 2170
1300 133 120 | aspirecare.com.au
MADE IN PRC