Astra Venture User manual

8 0 0 – 3 3 6 – 4 8 6 4
tele-movers.com

THREE–LINE TELEPHONE
User Guide
Venture
Multiline Communications System

Venture 3-Line Telephone User Guide i
CC
CCoo
oonn
nnttttee
eenn
nnttttss
ss
Introduction .....................................................1
Your Venture phone..............................................................2
Key descriptions...................................................................3
Unpacking the phone.............................................................4
Getting started.................................................5
Preparing for the installation.................................................5
Installing the phone...............................................................7
Installing a phone on a wall.................................................11
Setting up your phone .........................................................12
Your Phone list....................................................................13
Checking the installation.....................................................13
What’s next?........................................................................13
Making and receiving calls.............................14
Dialing calls.........................................................................14
Answering calls...................................................................15
Answering second calls.......................................................15
Answering Call Waiting calls .............................................15
Adjusting the receiver volume ............................................16
Using the Handsfree and Mute features during calls ..........16
Transferring calls.................................................................16
Making conference calls......................................................17
Paging all phones ................................................................17

ii Venture 3-Line Telephone User Guide
CC
CCoo
oonn
nnttttee
eenn
nnttttss
ss
Paging one phone.................................................................18
To answer a page .................................................................18
Setting up a Room monitor..................................................18
Programming your phone ............................. 20
To set an option....................................................................20
Using the memory keys................................. 26
To save information.............................................................26
To change information.........................................................26
To delete information...........................................................27
To make a call using a memory key ....................................27
To activate an option or feature using a memory key..........27
To page one phone...............................................................27
To view call duration information .......................................27
To save an option to a memory key.....................................27
To turn a feature on or off....................................................28
To turn a feature and light on or off.....................................28
Using the list keys ......................................... 29
To retrieve an item...............................................................29
To make a call or activate a feature.....................................29
To change information.........................................................29
To save information.............................................................30

Venture 3-Line Telephone User Guide iii
CC
CCoo
oonn
nnttttee
eenn
nnttttss
ss
To save information from another list or a memory key.....31
To delete information..........................................................31
To turn a feature on or off in the Services list.....................32
To turn a feature and light on or off....................................32
To name a Private Directory ...............................................32
To delete a Directory...........................................................33
To set up your Callers lists..................................................33
Callers list display information ...........................................33
To delete a Callers list.........................................................33
List descriptions ..................................................................34
Status messages ............................................36
Status message descriptions ................................................36
Troubleshooting .............................................37
Blank display.......................................................................37
Display language error ........................................................37
No dial tone.........................................................................37
Communication problems ...................................................37
Duplicate ID is displayed for unexplained reason ..............39
You can’t hear.....................................................................39
You forgot your password...................................................39
Your caller can’t hear you...................................................39
You can’t dial from the Callers list.....................................39

iv Venture 3-Line Telephone User Guide
CC
CCoo
oonn
nnttttee
eenn
nnttttss
ss
You can’t turn off the message waiting light.......................39
Maintenance and repair ................................ 41
Warranty and repairs............................................................41
Cleaning the display.............................................................41
General inquiries..................................................................41
Glossary........................................................ 42
Appendix ...................................................... 45
Running cable to phone jacks..............................................45
Wiring the jacks...................................................................45
Connecting the cord adapter module (CAM).......................45
Regulatory .................................................... 49
Canadian regulatory information.........................................49
U.S. regulatory information.................................................51
Index ............................................................ 57

Venture 3-Line Telephone User Guide 1
Welcome to Venture, the three-
line phone/system that you can
customize to function the way you
want.
Up to eight Venture phones can be
linked to form a system by wiring
them so that
• the same telephone line appears
as line 1 on all other phones
• there can be up to 500 feet of
wiring between two phones
Individual Venture phones have
access to the following features:
• the display of telephone service
provider caller ID
• full duplex Handsfree
speakerphone
• a Directory of 200 names and
numbers
• a log of the name and number of
your last 200 callers
• call Hold and Conference
• eight memory keys
• a Redial list of the last 10
numbers called from your phone
• aServices listused to activate 20
services and features to which
you subscribe from your
telephone service provider
Venture phones linked together in a
system have these additional
features:
• calling and paging between
Venture phones
• Call Transfer
• an automatically generated list
that includes the user name and
ID number for every phone in
your system
• shared Directory
• line and phone status indication
on all phones sharing lines
The Quick Start Card enclosed with
your phone provides the basic
information you need to use your
Venture phone right away, including
a description of the functionality of
each key on the phone. Detailed
information about features and using
your Venture phone is available in
this user guide.
IIIInn
nnttttrr
rroo
oodd
dduu
uucc
ccttttiiiioo
oonn
nn

2 Venture 3-Line Telephone User Guide
Introduction
Your Venture phone
˙≈©telephone light
¥
display
navigational keys
action key
ç
£
ß
⁄
ø
Handsfree
speaker
Handsfree/Mute
key with indicator light
Û
intercom
3 line keys with
indicator lights
8 memory keys with
indicator lights
¶
volume bar
∞
¡
™
†
∆

Venture 3-Line Telephone User Guide 3
IIIInn
nnttttrr
rroo
oodd
dduu
uucc
ccttttiiiioo
oonn
nn
KK
KKee eeyy yy dd ddee eess sscc ccrr rriiiipp ppttttiiiioo oonn nnss ss
˙put calls on hold and
releases calls from hold.
≈ or Link connects you to
telephone service provider features such
as Three-way Calling.
©always ends an active call.
¥lets you access the Options
list to customize your Venture phone.
çlets you access information
on the last 200 callers–when they called
and how many times they called–when
you subscribe to calling line
identification from your telephone
service provider.
£lets you have easy access to
a list you create for services your phone
service provider provides, such as Call
Forward.
ßstoresnumbersand names in
the Directory, the Services list or a
memory key. It may also be used to
activate or deactivate an option while in
the Options list.
⁄transfers a call from your
Venture phone to another Venture phone
in your system.
øcreates and controls a
conference call using the other lines or
other phones in your Venture system.
Ûused to answer or initiate
calls between Venture phones.
∞erases items from a list or
memory key.
¡changes an item within the
Directory, Callers or Services lists, or
information stored to a memory key.
™stopswhatyou’redoing with
the phone and clears the display, but does
not end a call.
†displays the last 10 numbers
you dialed.
∆storesand provides access to
up to 200 names and numbers.
¶adjusts the receiver,
speaker and ringer volume.
Telephone light lights when you have
anincomingcall,messagewaiting(ifyou
have telephone service provider voice
mail or message waiting on your
telephone line), features turned on, or
when an extension is in use.
Display gives you instructions and
information about calls and features.
Navigational keys (”,’,‘,“)
enable you to travel through the Options,
Directory, Callers, Redial, Phone and
Services lists. They also let you
backspace and erase when entering or
changing names and numbers in lists.
In addition, pressing the ’key when
your phone is at idle opens the Phone list.
Action key enables you to dial a number
oractivatea feature shown onthedisplay.
Memory keys store information that
can be used to make calls or activate
features. Memory key lights also provide
a visual indication when features are
activated using a memory key and when
another Venture phone is busy when its
phone ID is stored to a memory key.
Line keys are used to initiate or answer
calls on your phone’s three lines.
Handsfree/Mute key activates the
speakerandmicrophone so you can listen
and talk without lifting the handset, or it
mutes the microphone.

Venture 3-Line Telephone User Guide 5
Installing your Venture phone is
easy. Simply connect your phone
lines, assemble the phone and follow
the instructions on your display.
Ifyou are installingone phoneand all
of your phone lines are terminated on
one phone jack, you can “get started”
by following the instructions on the
QuickStartCard. Ifyouare installing
more than one phone or have lines
terminated on more than one jack,
follow the instructions in this chapter
to get started.
PP
PPrr rree eepp ppaa aarr rriiiinn nngg gg ffffoo oorr rr tttthh hhee ee iiiinn nnss ssttttaa aallllllllaa aattttiiiioo oonn nn
Preparing to install your phone
includes locating the existing phone
jacks in your home or office,
deciding where you want your
phone(s) located, determining how
your telephone lines are connected to
the jacks you plan to use, and
decidinghow you want the telephone
lines to appear on your phone(s).
Thesametelephoneline mustappear
as line one on all of your Venture
phones. If you cannot tell in what
order your telephone lines are
terminated on the jacks you plan to
use, call your telephone service
provider to assist you.
There should be an electrical outlet
within 10 feet of where you locate
your phone. In addition, if you are
installing more than one Venture
phone, there should be no more than
500 feet of wire connecting any two
phones in the system.
In a building with existing wiring,
you may find phone lines terminated
on one, two or three phone jacks. If
you are installing new wiring and
phone jacks, see “Appendix” on
page 45.
IIIInn
nnss ssttttaa aallllllllaa aattttiiiioo oonn nn pp ppllllaa aann nnnn nniiiinn nngg gg ww wwoo oorr rrkk kkss sshh hhee eeee eetttt
Use the worksheet on page 6 to
determine how to set up your system.
In column one fill in the unique two-
digit phone ID and the name that will
identify the phone on the system. In
columns two, three and four record
the phone number and the jack on
which it appears for Venture line 1, 2
or 3. In column five record the room
or area where the phone will be
located.
IIIInn
nnss ssttttaa aallllllllaa aattttiiiioo oonn nn pp ppllllaa aann nnnn nniiiinn nngg gg ww wwoo oorr rrkk kkss sshh hhee eeee eetttt
EE
EExample
Your first phone is located in the
reception area and has access to
telephone lines 555-4443, 555-4444
and 555-4445 through one jack. The
user’s name is Michael. The second
phone is located in the service area
and has access to telephone lines
555-4443, 555-4444 and 555-4446
through one jack. The user’s name is
Gord. The third line is in the lab and
has access to lines 555-4443 and
555-4447 through two jacks. The
user’s name is Dave.
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd

6 Venture 3-Line Telephone User Guide
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
IIIInn
nnss ssttttaa aallllllllaa aattttiiiioo oonn nn pp ppllllaa aann nnnn nniiiinn nngg gg ww wwoo oorr rrkk kkss sshh hhee eeee eetttt ee eexx xxaa aamm mmpp ppllllee ee
IIIInn
nnss ssttttaa aallllllllaa aattttiiiioo oonn nn pp ppllllaa aann nnnn nniiiinn nngg gg ww wwoo oorr rrkk kkss sshh hhee eeee eetttt
☞Note: The same telephone line must be used as line 1 on every phone in your system so that the phones can
communicate with each other.
PP
PPhh hhoo oonn nnee ee IIIIDD DD// //NN NNaa aamm mmee ee LL LLiiiinn nnee ee 11 11// //JJ JJaa aacc cckk kk LL LLiiiinn nnee ee 22 22// //JJ JJaa aacc cckk kk LL LLiiiinn nnee ee 33 33// //JJ JJaa aacc cckk kk LL LLoo oocc ccaa aattttiiiioo oonn nn
01– Michael 555-4443/ jack 1 555-4444/ jack 1 555-4445/ jack 1 reception
02– Gord 555-4443/ jack 1 555-4444/ jack 1 555-4446/ jack 1 service
03– Dave 555-4443/ jack 1 555-4447/ jack 2 lab
PP
PPhh hhoo oonn nnee ee IIIIDD DD// //NN NNaa aamm mmee ee LL LLiiiinn nnee ee 11 11// //JJ JJaa aacc cckk kk LL LLiiiinn nnee ee 22 22// //JJ JJaa aacc cckk kk LL LLiiiinn nnee ee 33 33// //JJ JJaa aacc cckk kk LL LLoo oocc ccaa aattttiiiioo oonn nn

Venture 3-Line Telephone User Guide 7
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
IIIInn
nnss ssttttaa aalllllllliiiinn nngg gg tttthh hhee ee pp pphh hhoo oonn nnee ee
1. Plug one end of the handset cord
into the handset.
2. Plug the other end of the handset
cord into the handset port on the
back of your phone.
3. Press the cord into the channel
provided.
4. If the phone will be mounted on
a wall, skip to “Installing a
phone on a wall” on page 11.
5. Disconnect all other equipment
(such as phones or faxes) that
share the phone lines used in the
Venture system. This equipment
will be reconnected after the
installation of your Venture
phones. (See step 2 on page 13.)
6. Determine which telephone line
configuration, shown in the
following three examples, is like
your configuration.
• “One or more lines, one phone
jack” on page 8
• “Two lines, two phone jacks” on
page 9
• “Two lines, two phone jacks” on
page 9
☞Note: For more complex
configurations see “Appendix”
on page 45
7. Connect the cords to the cord
adapter module (CAM) and to
the phone as shown in the
example you identified in step 6.
☞Note: The CAM is a cord
management device that
connects the telephone lines and
the power adapter to the phone
through one cord.

8 Venture 3-Line Telephone User Guide
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
OO
OOnn nnee ee oo oorr rr mm mmoo oorr rree ee lllliiiinn nnee eess ss,, ,, oo oonn nnee ee pp pphh hhoo oonn nnee ee jjjjaa aacc cckk kk
1. Plug one end of a silver 6-wire
cord into the phone jack and the
other end into port 1 of the
CAM.
2. Plug one end of a black 8-wire
cord into the phone port of the
CAM, run the cord through the
stand and plug the other end into
the CAM port on the back of
phone.
3. Plugthepoweradaptercordinto
thepower adapterport on the top
of the CAM and the other end
into an electrical outlet.
line 1 line 2 line 3
1
23
CAM
3

Venture 3-Line Telephone User Guide 9
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
12
34
line 1 line 2
CAM
TT
TTww wwoo oo lllliiiinn nnee eess ss,, ,, ttttww wwoo oo pp pphh hhoo oonn nnee ee jjjjaa aacc cckk kkss ss
1. Plug one end of a silver 6-wire
cord to the line 1 phone jack and
the other end to port 1 on the
CAM.
2. Plug one end of another silver 6-
wire cord to the line 2 phone
jack and the other end to port 2
on the CAM.
3. Plug one end of a black 8-wire
cord into the phone port of the
CAM, run the cord through the
stand and plug the other end into
the CAM port on the back of the
phone.
4. Plugthepoweradaptercordinto
thepower adapterport on the top
of the CAM and the other end
into an electrical outlet.

10 Venture 3-Line Telephone User Guide
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
TT
TThh hhrr rree eeee ee lllliiiinn nnee eess ss,, ,, tttthh hhrr rree eeee ee pp pphh hhoo oonn nnee ee jjjjaa aacc cckk kkss ss
1. Connect one end of a silver 6-
wire cord to the line 1 phone
jack and the other end to port 1
on the CAM.
2. Connect one end of another
silver 6-wire cord to the line 2
phone jack and the other end to
port 2 on the CAM.
3. Connect one end of another
silver 6-wire cord to the line 3
phone jack and the other end to
port 3 on the CAM.
4. Plug one end of a black 8-wire
cord into the phone port on the
CAM, run the cord through the
stand and plug the other end into
the CAM port on the back of the
phone.
5. Plugthepoweradaptercordinto
thepower adapterport on the top
of the CAM and the other end
into an electrical outlet.
line 1 line 2 line 3
CAM
12 3
45

Venture 3-Line Telephone User Guide 11
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
AA
AAttttttttaa aacc cchh hhiiiinn nngg gg tttthh hhee ee ss ssttttaa aann nndd dd
1. Align the tabs on the edge of the
stand with the holes on the back
of the phone.
☞Note: You can adjust the
phone to sit at a higher or lower
angle by choosing between the
two sets of holes on the stand.
2. Lowerthetabs intotheholes that
you have chosen.
3. Push the stand against the phone
until the side tabs click into the
locking holes.
4. Press the cord into the channels
on the bottom of the stand.
RR
RRee eemm mmoo oovv vviiiinn nngg gg tttthh hhee ee ss ssttttaa aann nndd dd
1. Firmly grasp the stand and the
phone.
2. Pull hard until the units separate.
☞Note: You will hear a loud
cracking sound as the units
separate.
IIIInn
nnss ssttttaa aalllllllliiiinn nngg gg aa aa pp pphh hhoo oonn nnee ee oo oonn nn aa aa ww wwaa aallllllll
Ifyou want toinstall aVenture phone
on the wall, you must terminate all
the telephone lines you want to
appear on it on one phone jack. In
addition, you may need to purchase a
wall-mount plate from a telephone
service provider or from an
electronics store.
1. Press the CAM into the cavity in
the back of your phone.
2. Plug one end of the black short
8-wire cord to the phone port of
your CAM.
3. Plug the other end of the black
short 8-wire cord into the CAM
port on the back of your phone.
4. Plugthepoweradaptercordinto
the power adapter port on the
CAM.
5. Plug the power adapter into an
electrical outlet.
6. Plug one end of the silver short
6-wire cord into CAM port 1.
7. Plug the other end of the silver
short 6-wire cord into the wall-
mount plate jack.
8. Align the slots on the back of the
phonewith thestuds onthe wall-
mount plate.
9. Slide the phone down until it
locks into place.

Venture 3-Line Telephone User Guide 13
GG
GGee
eettttttttiiiinn
nngg
gg ss
ssttttaa
aarr
rrttttee
eedd
dd
the I/C key and listen for dial
tone. If you hear no dial tone see
“No dial tone” on page 37.
YY
YYoo oouu uurr rr PP PPhh hhoo oonn nnee ee lllliiiiss sstttt
Whenthe phone ID and nameof each
new phone is entered by the owner of
that phone, this information is
automatically added to your Public
Directory as part of the Phone list. If
you have more than one phone in
your Venture system, you can use the
Phone list to call the other phones.
For more information on using the
information in a list see “Using the
list keys” on page 29.
PP
PPhh hhoo oonn nnee ee lllliiiiss sstttt cc cchh hhaa aann nngg ggee eess ss
When anyone changes the name or
ID of any phone in your Phone list,
the phone list of every phone in your
system is automatically updated.
When you delete a phone or move a
phone from one location to another
location in your home or office, the
Phone lists on all phones in your
system include the old phone name
and ID. To delete a phone ID and
name from the Phone list, see “To
delete information” on page 31.
CC
CChh hhee eecc cckk kkiiiinn nngg gg tttthh hhee ee iiiinn nnss ssttttaa aallllllllaa aattttiiiioo oonn nn
When you have installed more than
one Venture phone, you should
verify that all of your phones in your
system are communicating.
1. Oneach Venturephone, press
to review each phone in your
system as shown in your phone
list. If the user of phone 01 is
named Jane and she is not using
the phone, the display will show
Jane
Phone 01 idle
If Jane is on the phone, the word
idle willbe replacedby busy.If
neither idle nor busy shows, see
“Communication problems” on
page 37.
2. Reconnect any non-Venture
equipment that shares the
telephone lines used by your
Venture phones. (This
equipment was disconnected
before the installation of your
Venture phones. See step 5 on
page 7.)
3. Repeat step 1.
WW
WWhh hhaa aatttt’’ ’’ss ss nn nnee eexx xxtttt?? ??
At this point if you want to
• begin making calls see “Making
and receiving calls” on page Left
• program your options (such as
Don’t disturb or Receive page)
see “Programming your phone”
on page 20.
• learn more about, or program,
your memory keys, see “Using
the memory keys” on page 26.
• learn more about, or program,
your Venture lists, see “Using
the list keys” on page 29.