Tenveo ALL-IN-ONE User manual

ALL-IN-ONE
Video Conference System
Version V5.2(English)
Add.: Rm 719-720, Block B, Tianhui
building, No 106, Yousong Rd, Lon-
ghua Dist, Shenzhen, China.
E-mail: [email protected]
Mobile: [phone]
Add.: Rm 2302, Block A, Zhongdeng
Wenjing building, Fengcheng 9th Rd,
Weiyang Dist, Xi'an, China.
Email: [email protected]
Tel: [phone]
Shenzhen Tenveo Video Technology Co,.ltd
Headquarter Xi'an Branch
www.tenveo.com/en
(ShenZhen)
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POWER STANDBY
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Attention
This manual introduces the functions, installation and operations
of Tenveo All-In-One Video Conferencing System.
To prevent damage to this product or any product connected
to it, this product can only be used within the specified range.
1.1 Do not expose the product to rain or moisture.
1.2 To prevent the risk of electric shock, do not open the case.
Installation and maintenance should only be carried out by qualifi-
ed technicians.
1.3 Do not use the product beyond the specified temperature,
humidity or power supply specifications.
1.4 Wipe it with a soft, dry cloth when cleaning the camera le-
ns. Wipe it gently with a mild detergent if needed. Do not use str-
ong or corrosive detergents to avoid scratching the lens and affe-
cting the image.
1.How to Use
Installation and use of this product must strictly comply with l-
ocal electrical safety standards.
2.Electrical Safety
Avoid damage to the product caused by heavy pressure, stro-
ng vibration or immersion during transportation, storage and inst-
allation.
3.Handle with care
4.1 Do not rotate the camera head violently, otherwise it may
cause mechanical failure;
4.2 This product should be placed on a stable desktop or oth-
er horizontal surface. Do not install the product obliquely, otherw-
ise it may display inclined image;
4.3 Housing of this product is made of organic materials. Do
not expose it to any liquid, gas or solids which may corrode the shell;
4.4 Ensure there are no obstacles within rotation range of the
holder;
4.5 Do not power on before completing installation.
4.Install with Caution

Product Overview .............................. 2
Keys Operation Description ..............................
Connection Description .............................. 5-6
About Bluetooth Pairing .............................. 6
2.1 Speakerphone
Packing Contents .............................. 1
2.2 HD PTZ Camera
3.1 About Remote Control
3.2 About Speakerphone
Contents
Technical Specifications
Copyright Statement ............................. 10
Warranty
2
2
3
4
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..............................
2.3 Hub 3
..............................
..............................
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3
............................. 10
............................. 8-9
Indicator Status
About Presets ............................. 6
The Installation And Use Of
Expansion Mics(Optional) ............................. 7
............................. 6

1.Packing Contents
1
1
3
5
7
2
4
6
8Manual
1.Speakerphone
2.HD ptz camera
3.Hub
4.Remote controller
5.5m din6 cable * 2 pcs
6.3m usb cable *1 pcs
7.Power adapter
8.Manual
POWER STANDBYR
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2.Product Overview
2
2.1 Speakerphone
2.2 HD PTZ Camera
1.Optional expansion microphone port 1
2.Optional expansion microphone port 2
3.Din6 cable port
4.Led indicator
5.Bluetooth/power indicator
6.Function keys
7.Volume indicator
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4
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1.Lens 2.Pan&Tilt 3.Standby indicator
4.IR remote indicator
5.Power indicator
6.Din6 cable slot
②
③
①
④
⑤
POWER STANDBYR
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3.Keys Description
2.3 Hub
3.1 About Remote control
3
1. DIN6 Cable slot 2. DIN6 Cable slot
3. USB slot
5. Power switch
7. Screw holes 8. Wire slot
1: Volume down
2: Volume up
3: Camera pan/tilt
4: OK
5: Zoom out
6: Zoom in
7: 1-2 camera presets
8: Hang up
9: Microphone mute
10: Answer calls
11: Bluetooth on/off
678
5
4321
6. Power indicator
4. Power slot
1
OK
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1
3
5
7
9
11
2
4
8
6
10

3.2 About Speakerphone
4
Presets button
Zoom in/out
The Camera
default position
Camera pan/tilt
Volume button
Bluetooth button
Mute microphone
Those keys represent the camera’s
preset positions 1, 2 and 3 respectively
The camera zooms in/out
The Camera default position
Control the direction of the camera:
up, down, left, right.
Press to Volume up/down button
Bluetooth pairing
Press to Mute microphone button
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Answer call
End call
Press to Answer call
Press to End call
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DIN6 cable to camera USB to PC
DIN6 cable to microphone
Power Supply 12V DC ( AC power adaptor )
Connection steps:
Settings for PC and video devices in USB call mode:
5
4.Connection Description
Video conference system can be connected to computer and
other system via USB cable.
1.Connect the camera and hub with the original DIN6 data cable.
2.Connect the speakerphone and hub with the original DIN6 data cable.
3.Connect the Hub with the original power adapter.
4.Connect the Hub to computer.
5.Confirm the connection was confirmed correctly, and turn on the
power switch on Hub. Open a conference software, then the
speakerphone and Camera will complete self-checking.Select the
corresponding Camera (FHD Camera), microphone and speaker
driver to start the audio and video conference with the device.
1.Please adjust the volume of speakers and microphones
comprehensively to ensure the communication is clear and smooth.
2.Don’t turn on automatic gain of the speaker and microphone.
3.Give priority to turning off the audio processing functions of the
computer software/video software (such as automatic gain, echo
cancellation, noise reduction etc.).
Please use higher quality speech coding as far as possible.

5.About Bluetooth Pairing
6
6.Indicator Status
7.About Presets
1. Press " " button," Y " Bluetooth indicator flashes. It means the
speakerphone enters the Bluetooth pairing mode.
2. Place the mobile device in Bluetooth search mode and choose
our bluetooth device.After the Bluetooth connected, the indicator will
be blue. then you can use the speakerphone for audio calls now.
Note: If it can't pair, please restart Bluetooth and try again.
How to save presets :
Adjust the camera to the position that needs to be pressed. Pr-
ess and hold the preset button for 5 seconds. The corresponding p-
reset position is set successfully.
How to use preset position:
Short press the preset button to call the corresponding preset
position (Note: the number key is invalid if it’s not preset).
Green LED on
Red LED on
Y icon light on
The higher the volume,
the more lights on
Microphone mute
1.Turn on the
Bluetooth, the green
light flashes
2.After bluetooth
connection, the Y icon
lights on always.
Volume
indicator
Bluetooth
indicator

7
8.The installation and use of expansion mics (optional)
Suit for important and larger conferences.
1.Connect one end of 4p4c cable (2.5m)to the socket of the
expansion microphone, and the other end to the EXT1/EXT2 of t-
he speakerphone.
2.There are mute key and status led indicator on the expans-
ion microphone. Green indicator means working normally
and red indicator means microphone mute.
Note:
Please plug and unplug the expansion microphones after power off.
mute key and status indicator

6.Technical Specifications
8
1/2.9” SONY HD CMOS
2.1Mega Pixel
128°~37°
1/2.9” SONY HD CMOS
2.1Mega Pixel
51.3°~4.64°
f=3.35-10.05mm f=5.0-50.0mm
1080P(1920*1080)
NTSC/PAL
-175°~175° -35°~55°
100°/s 80°/s
Product:162*172*175mm
Iron Gray
Lens
Image Sensor
Effective Pixel
FOV
Focal Length
HD Format
Signal System
Input Voltage
Power
DC12V
12W
Control Parameters
Translation/
Pitching Angle
Translation/
Pitching Speed
Size
Common Parameters
Color
3x optical zoom 10x optical zoom
Spec

9
Voice technical
parameters
Acoustic Echo cancellation(AEC):>65dB
Echo length cancellation:≥500ms
Bidirectional noise compression(NC):<25dB
Automatic Direction finding Technology of
Intelligent microphone(EMI)
Automatic gain control(AGC)
Model NO. Speakerphone
Audio parameters
Microphone frequency response:100Hz-22KHz
Speaker frequency response:100Hz-22KHz
Speaker volume:95dB MAX.
Microphone sound-pickup diameter:
5 meters, 360 degrees full range
Bluetooth Bluetooth devices available
Dimensions 180mm×180mm×42mm(L×W×H)
Expansion Mics
(optional)
2 optional external microphones
makes the sound-pickup range up to 10 m(33ft)
IR Reception
Angle: 360°
Distance: 10m IR Transparent
transmission available
Interface
DIN6 × 2
Power interface × 1
Power switch × 1
USB interface × 1
Model NO. Hub
Power supply EC3800 plug(DC12V) Adapter input
AC110V-AC220V, output DC12V/2A
Connection Cable DIN6 data line × 2
Length: 5m（10m/15m for options）
Dimensions 115mm×115mm×34.5mm(L×W×H)
Accessories
Power adapter, USB2.0 cable,
remote controller, 2 DIN6 cables,
user manual
Compatibility
Support Windows, Android, iOS and Linux
Compatible with Zoom, Lynch, Vidyo,
Skype for business and etc.
USB cable USB2.0 cable

Copyright Statement
Warranty
All the contents in this manual and its copyright are owned by
Tenveo. No one is allowed to imitate, copy, or translate this manual
without Tenveo’s permission. This manual contains no guarantee,
standpoint expression or other implies in any form. Product specific-
ation and information in this manual is for reference only and subject
to change without notice.
All rights reserved. No reproducing is allowed without acknowle-
dgement.
All products purchased from our company are guaranteed to ke-
ep in good repair for 12 months. If there are any quality problems d-
uring the guarantee period, we will maintain for free.
Under any of the following warranty, elated maintenance costs
will be collected:
1. Product was not normal used.
2. Fire, electric shock, outside object collapse or other natural disas-
ters causes make the equipment damage.
3. Unauthorized repair, misuse, abuse and change.
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