AstroJet IB-9000-6P User manual

ASTROJET
IB-9000-6P/IB-9000-8P
PRINTER
OPERATOR MANUAL

SAFETY PRECAUTIONS
THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. OBSERVE
SAFETY RULES WHEN OPERATING THE PRINTER.
BEFORE USING THE PRINTER, READ THIS MANUAL CAREFULLY AND FOLLOW
THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:
Keep hands, hair, and clothing clear of rollers and other moving parts.
Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, be sure
machine mechanisms come to a stop.
Always turn off the machine before making adjustments, cleaning the machine, or performing any
maintenance covered in this manual.
Use the power cord supplied with the machine. Plug it into a properly grounded, easily accessible wall
outlet located near the machine. Failure to properly ground the machine can result in severe personal injury
and/or fire.
Power cord and wall plug are primary means of disconnecting the machine from the power supply.
DO NOT use an adapter plug on the line cord or wall outlet.
DO NOT remove the ground pin from the line cord.
DO NOT route the power cord over sharp edges or trap it between furniture.
Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.
Make sure there is no strain on the power cord caused by jamming between equipment, walls or furniture.
DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified
service representative. Report any cover damage to your service representative.
This machine requires periodic maintenance. Contact your authorized service representative for required
service schedules.
To prevent overheating, do not cover the vent openings.
Use this equipment only for its intended purpose.
In addition, follow any specific occupational safety and health standards for your workplace or area.
This manual is intended solely for the use and information of Astro Machine Corp., its designated agents,
customers, and their employees. The information in this guide was obtained from several different
sources that are deemed reliable by all industry standards. To the best of our knowledge, that information
is accurate in all respects. However, neither Astro Machine Corp. nor any of its agents or employees shall
be responsible for any inaccuracies contained herein.
Hewlett-Packard is a registered trademark of Hewlett-Packard Corporation.
Windows 98, ME, 2000, NT and XP are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines.
All other trademarks are the property of their respective holders.
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher

TABLE OF CONTENTS
i
Table of Contents
SECTION 1 –Getting Acquainted 1
IB-9000-6P/IB-9000-8P Printers 1
Control Panel 2
SECTION 2 –Installing Printer 3
Connecting Printer to Computer 3
Plugging in Printer 3
Installing Inkjet Cartridges 3
Adjusting Printer to Media 4
Positioning Printed Output on Media 4
Installing Printer Driver 4
SECTION 3 –Operating Printer 5
Printer Operation 5
Purge While Printing 8
Printer Driver Properties 8
Printing from Microsoft Word 12
Print Recovery after a Jam 14
SECTION 4 –Maintenance 15
Inkjet Cartridges 15
Cleaning Printhead 16
Jams in Printer 17
Cleaning 18
Cleaning Media Sensor 18
SECTION 5 –Troubleshooting Guide 19
HP Inkjet Print Cartridges 19
Printer 20
APPENDIX A –IB-9000-6P/IB-9000-8P 23
Specifications 23
APPENDIX B –Supplies and Optional Hardware 24
Supplies 24
Optional Equipment 24
INDEX 25

TABLE OF CONTENTS
ii
NOTES

SECTION 1
GETTING ACQUAINTED
1
SECTION 1 –Getting Acquainted
IB-9000-6P/IB-9000-8P Printers
IB-9000-6P has six Printheads. IB-900-8P has eight Printheads.
1
LOCKING LATCHES –Lock Printer to Base.
2
REFLECTIVE TAPE –Positioned under Media Sensor (so Sensor sees media).
3
MEDIA SENSOR –Media Sensor senses media and starts printing process.
4
MAIN POWER SWITCH AND RECEPTACLE –Power cable plugs in here.
Also contains Main Power Switch and Fuse Assembly.
5
INTERFACE CONNECTOR –Used only if Base is equipped with a Conveyor that can be
controlled from Printer.
6
ENCODER CONNECTOR –Connects Encoder
(which provides timing pulses to Printer).
7
FEED CONNECTOR –If Base unit is equipped with a Feeder that can be controlled remotely,
it connects here.
8
PARALLEL PORT –Connects Printer to computer.
9
USB PORT –Located on Rear Cover. Connects Printer to some types of computers.
10
PRINT CARTRIDGE HOLDERS –Hold Print Cartridges. Adjustable for positioning Cartridges
on media. Equipped with either 6 or 8 Cartridges (depending on model).
11
MEDIA THICKNESS KNOB –Controls height of Printer above media.
12
CONTROL PANEL –Use keys to operate Printer.
(See next page for description of keys.)

SECTION 1
GETTING ACQUAINTED
2
Control Panel
1
ON LINE key –Indicator ON lights when data is sent to Printer and it is ready to begin
printing. Also turns Printer off line to access Menu Mode.
2
FAULT Indicator –Indicator lights when there is a problem with printing process.
3
+ key –In Menu Mode, this key scrolls to the next selection.
4
- key –In Menu Mode, this key scrolls to the previous selection.
5
ENTER key –Starts and stops printing.
6
MENU key –Use to enter Menu Mode to access Printer functions.
7
DISPLAY –Indicates Printer’s status including menus and error messages.
8
RESET key –Resets Printer to "standby" state.
9
TEST PRINT key –Puts Printer in Test Mode and prints a sample copy to check
Printer’s output.
10
MEDIA THICKNESS KNOB –Adjusts Printer height to compensate for different
media thicknesses.

SECTION 2
INSTALLING THE PRINTER
3
SECTION 2 –Installing Printer
Connecting Printer to Computer
Printer may be connected to your computer with either a Parallel (Centronics) cable or a USB
cable. Parallel connector is located on left side of Printer. USB connector is located on upper
right-hand corner of the Rear Cover.
Parallel cable connecting Printer to computer should not exceed 6 ft. long.
Plugging in Printer
Make sure Printer's Main Power Switch is turned OFF.
1. Connect one end of power cord into the power receptacle on rear of Printer.
2. Plug other end into a 120-Volt AC, 60 Hz. grounded outlet.
CAUTION
DO NOT USE AN ADAPTER PLUG OR EXTENSION CORD
TO CONNECT PRINTER TO WALL RECEPTACLE!
Installing Inkjet Cartridges
NOTE: For optimum image quality during the run, refer to “Cleaning the Printhead”.
Printer is configured with either 6 or 8 Inkjet Cartridges.
1. Remove Inkjet Cartridge
from packaging, taking care
not to touch copper contacts,
metal plate, or gold
printhead. Remove protective
tape from Printhead.
2. Open Latch Lever.
3. With Cartridge’s Printhead
pointing down, slide
Cartridge into Holder and
push down and toward
contacts in Holder.
4. Make sure Cartridge is seated
in Holder, then close Lever Latch
to secure Cartridge. DO NOT force Lever Latch into place.
5. Repeat Steps 1-4 for remaining Cartridges.

SECTION 2
INSTALLING THE PRINTER
4
Adjusting Printer to Media
Before operating, set Printer to proper height for media being printed.
1. Turn Media Thickness Knob clockwise until media can be positioned
under Printheads.
2. Turn knob counterclockwise until Guide Rollers on Print Carriage Assembly just
touch media.
3. Turn Base Unit ON and feed several pieces of media to check adjustment.
Positioning Printed Output on Media
Once Media Thickness Control is set you can position Printheads so they print in proper place on
media. Printhead bands are held in place by a thumbscrew in each Cartridge Holder. Loosen
appropriate screw and slide Printhead to position it. Run a sample copy or the purge routine to
determine the position of the Printheads.
Installing Printer Driver
Printer Driver (included) must be installed on your
computer before you install the AstroPrint Software.
NOTE: Install Printer Driver using steps below.
1. Close any applications running on your
computer. Restart the computer before beginning
Driver installation.
2. Install the CD in the CD drive and click START. Click RUN, then type the following:
D:\Setup.exe (where D is the CD drive). Click OK.
3. “Add Printer Wizard (n.nn)” window opens. Click Next>.
4. Type in your Name and Company. Click Next>.
5. Select printer port LPT1 or USB. Click Next>. “Add Printer Wizard” appears. Select
your printer from the list, Address Printer 46 (for 6-head IB-900-6P Printer) or
Address Printer 48 (for 8-head IB-9000-8P version). Click Next>.
6. Next screen allows you to “Name Your Printer”. Unless you have another printer of the
same name on your system or network ignore this step and click Next>.
7. Click Finish to complete the installation.

SECTION 3
OPERATING THE PRINTER
5
SECTION 3 –Operating Printer
Once the Printer Driver is installed on your computer, you are ready to start printing. This
section is divided into four parts:
[1] Describes functions of the Printer Control Panel.
[2] Describes Driver Properties and various options available when running a job.
[3] Describes how to set up a job to print from Microsoft Word.
[4] Describes how to print directly from DeskTop®Mailer.
Printer Driver installed on your computer in Section 2 should be set as the default driver. It will
then be accessible through your applications such as Microsoft Word. Other types of applications
and database management software will work in a similar manner using the Driver.
It is further assumed the Printer is connected to your computer.
Printer Operation
When first turned ON, ON LINE key light blinks. Display shows “Printer Offline / Enter for
Paper Feed”. TEST key light is OFF. In this mode, pressing ENTER starts media feeding, but
no printing takes place.
To print, Printer must be On Line. Press ON LINE, display changes to “Printer Online /
Waiting for Data”. In this mode, when a job is sent, Printer will be ready to print when
ENTER is pressed.
Printer Control Panel keys are used to access functions that help operator control Printer.
TEST key
Press TEST to place Printer in Test Print mode. “Working” appears in lower half of display.
Display changes to “Enter to feed”. Press ENTER to start printing and print Test Print. To stop
feeding, press ENTER again.
NOTE: If Printer is set to start automatically (see MENU key below), Printer will start
printing Test Print once it is loaded without having to press ENTER. In this case, pressing
ENTER stops media feed.
To exit Test Print mode, press TEST key again and Printer returns to its “ready state”.
Press and hold TEST key to enter “Service Menu” where various Printer functions can be
tested. To exit “Service Menu”, press TEST key a second time. “Service Menu” is used
primarily by service technicians to diagnose problems should they occur. Use “+”or “-”keys to
scroll through menu. Press ENTER to test the function.
To check Ink Cartridge ink levels: Enter “Service Menu”, press “-”key and amount of ink
remaining appears as a percentage in lower half of display window.

SECTION 3
OPERATING THE PRINTER
6
MENU key
Used to access special features built into Printer and to customize Printer operation. Access
Basic features by pressing MENU. Use “+” or “-”keys to access features.
NOTE: If ON LINE key is ON you cannot enter MENU mode. Press ON LINE key to
take Printer Off Line.
Media Thickness Setup –First item to appear is “Media Thickness Setup”(if Printer is
equipped with an Automatic Media Thickness Control). Use this feature to preset Printhead
height for various media thicknesses.
Press Enter to Purge –Purging is useful in clearing Printhead Nozzles when Printer has
been sitting idle. To activate Purge, press ENTER to feed one piece of media. To purge the
Printheads additional times, press ENTER for each additional purge.
NOTE: Printer only purges one piece each time you press ENTER. Press ENTER
again for each subsequent purge.
Clear Batch Counter –Press ENTER to clear the number in the upper right hand corner of
the display. Resetting the counter is usually performed at the start of each job. Turning
Printer OFF will not reset the counter.
Purge First Piece –Turning feature ON causes Printer to send one purge pattern on first
piece. After Purge is completed, next piece will be the first record of your database. Once
this feature is turned ON, it remains ON even if the Printer is turned OFF.
Address Recovery –In event of a Printer jam, you can recover up to 10 pieces by pressing
MENU, then stepping to “Address Recovery”. Then press ENTER. “Enter: Recover 1
Piece” appears. Use the “+” key to select the number of pieces to reprint (1-10), then press
ENTER again to start the printing process. Once the pieces are printed, press ONLINE key,
then ENTER to resume printing.
Print Enhancement –Pressing the “+” or “-”keys brings up this message. Print
Enhancement is used when printing to ensure that Printhead Nozzles stay open and prevent
loss of descenders on letters such as “y” or “q” and accent marks that do not appear in every
address. Pressing ENTER turns this function ON or OFF. Function remains as changed until
operator changes it again. Turning the Printer ON and OFF will not affect the setting.
NOTE: Print Enhancement times out after 100 seconds if no media is passing through
the Printer. Once media starts printing, it will restart.
Automatic Feed –Turning this feature ON causes the Printer to start feeding once the job is
sent. If ONLINE key is ON, Printer starts feeding and printing automatically. To press
ENTER to start the printing process, turn this feature OFF. Turning Printer ON or OFF will
not affect your selection.

SECTION 3
OPERATING THE PRINTER
7
Installing New Printheads –Printer can indicate when a Printhead is running low on ink.
To use this feature, press MENU. Then use the “+” or “-”keys to highlight “Enter when
head (n) is filled”. Press ENTER and install a new Cartridge. Repeat for each Cartridge
you install. When ENTER is pressed, display changes to “Head (n) has a new cartridge”.
To check ink levels in Cartridges, press and hold TEST PRINT until “Service Menu”
appears. Use the “+” or “-”keys to scroll to “Service Menu: Ink Levels,
100%100%100%”. This will show how much ink remains in the Cartridge.
NOTE: Feature only works if Cartridges remain in original head where they were installed.
If you swap Cartridges from one head to another, ink levels will not be accurate.
A second set of menus is available in the display. Press and hold MENU until “Setup Menu”
appears. Step through these items with the “+” or “-”keys.
Total Count –Displays total number of prints that passed through Printer. Non-resettable.
BIOS Version –Press the “+”key to display the current BIOS version.
Bulk Ink –Not used on this Printer. No provisions are made to install larger cartridges.
+ / - key
Use these keys to step through options in various Menu modes.
ON LINE key
If ON LINE key is ON, display shows “Printer Online / Waiting for Data”and light is lit.
Printer is ready to print the job when it is sent. To have the Printer start printing immediately
when the job is sent, the Automatic Feed feature must be turned ON. If ON LINE key is OFF,
display shows “Printer Offline / ENTER for Paper Feed”. In this condition Printer can feed
paper. Useful for setting up the Feeder.
NOTE: If Printer is Off Line and you send a job, display shows “Printer Offline / Data
Ready to Print”. To print, first press ON LINE key to put Printer On Line. If data is sent
and Printer is not set up to start feeding automatically and ON LINE key is lit, then display
shows “Printer Online / ENTER to Start Feed”.
ENTER key
Used to start Printer printing when it is On Line and Automatic Feed is turned OFF.
Additionally, when Printer is placed in any of the Menu modes, ENTER key is used to choose
available options.
RESET key
Clears Printer memory and returns it to “ready”state. Key only functions if Printer is Off Line.

SECTION 3
OPERATING THE PRINTER
8
Purge While Printing
To do the purge in the middle of a job:
Press ONLINE to pause current job.
Press MENU, then step to “Press Enter to Purge”.
Press ENTER key to start purge and press ENTER again to stop purge.
Press ONLINE key, then ENTER to get back to normal printing.
NOTE: If a paper jam occurs during a purge: After Purge, use address recovery to get
back to normal printing. Otherwise you may lose records.
Printer Driver Properties
Printer Driver describes to the Printer how to print
your job. It controls Printer operation and allows you
to send fixed and variable text and graphics to the
Printer. Within your data management software is a
“Print”function. In that “Print” function is a
Properties button. It is through Properties that you
control Printer output. “Properties” button can be
used to customize Printer output.
To start printing, click File, then Print. “Print”
window opens. To print the job, click OK. To use
special features built into Printer Drivers, click
“Properties”button to open “Properties” window
in Windows 98 or ME.
If you are using Windows 2000 or XP, the window at
right opens. Clicking “Advanced”opens the
“Options”window.
In the following illustrations, the windows for
Windows 98 and ME will be on the left. Windows
for Windows 2000 and XP will be on the right.

SECTION 3
OPERATING THE PRINTER
9
When “Properties” window opens you are presented with several tabs in Windows 98. The
following are standard windows printer driver functions and should be left at their defaults:
Graphics, Fonts, and Device Options. Features and Print Heads tabs are used to set up,
change, and adjust the Printer.
Features Tab
Features Tab/Advanced
Options (depending on
operating system) is used to
change speed and resolution
of Printer, to add a delay to
the feed to provide
separation between the
pieces, and to print and
overlay with the job. First
feature, Print Quality, has
two settings: [1] for
resolution of print quality
and [2] for appropriate
speed. Changing resolution
to a higher number, (e.g. 200 DPI to 600 DPI), increases image quality. When resolution is
changed, Belt speed must be manually changed to the optimum speed for the resolution selected.

SECTION 3
OPERATING THE PRINTER
10
You can change speeds to a lower speed as follows:
Feed Delay is used to put more space between pieces as they are printed. This gives the first
piece printed more time to dry before the next piece is printed. Adjustment range is in 0.1-second
increments. Feature works at all speeds.
Overlay feature is used to save time printing when combining a database with fixed information
or graphics. Default is “No overlay”.
To use Overlay: Create a layout in an application (such as Microsoft Word). Place all fixed
information and graphics on this layout. Open the layout and go to Print in the File menu. Click
Features, then click Overlay. Select “Contains overlay” from the box, then click Apply and
OK. Next, click OK in “Print” window. Overlay downloads and Printer starts running.
Open the job that contains the variable data and click File, then Print from the dropdown menu
to open the “Print” window for the application. Click on Properties then on the Features tab.
Then click on the dropdown menu under Overlay and click “Previous job contains overlay”.
Click Apply, then OK. When the “Print” window reappears, click OK to send the job to the
Printer. To start printing, press ENTER.
To print a second job using the same overlay, simply open that job and send it to the Printer. If
the next job does not contain an overlay, then click on Properties in the “Print” window, select
Overlay, then No overlay. Click Apply, then OK.
To print the next job with a different Overlay, repeat the process for the first overlay.
NOTE: Turning Printer OFF, then ON clears the Overlay and the job.
Resolution
Optimum Speeds
Corresponding Driver Belt Speeds
150 DPI
80 inches per second
High
200 DPI
60 inches per second
Medium High
300 DPI
45 inches per second
Medium
600 DPI
22 inches per second
Low
NOTE: Changing the speeds in the Driver Menu will not change the speed of the
Base unless the unit is mounted on an Astro Machine Base.

SECTION 3
OPERATING THE PRINTER
11
Print Heads Tab
Permits slight (0.001-inch) adjustments in the position of the Printheads in relation to each other.
The adjustment is used to align the three Printheads when printing graphics or type that extends
beyond the width of one Printhead. Each head can be moved +/- 0.048-inch in 0.001-inch
increments. To move the Printhead toward the lead edge of your layout, move it in the “-”
direction. To move the Printhead away from the lead edge, move it in the “+” direction. When
Printer is turned OFF, changes that made this way return to the original settings.
Inverse Printing
Paper tab contains one element that is used to reverse or invert the printing on the Printer. In
normal operation, printing is read from the operator side of the Printer. It is sometimes necessary
to turn the printing direction 180 degrees from the normal direction. This happens when the
layout or the method of binding calls for the media to be fed in the reverse direction. Clicking on
Paper tab, then “Paper source”permits you to reverse printing direction 180 degrees.
Leave remaining settings on this tab as they are. Paper size is always “Max Print Area” and
Orientation is always “Portrait”. Do not change them.

SECTION 3
OPERATING THE PRINTER
12
Printing from Microsoft Word
If not using a specific program designed for mailing applications it is possible to print mail
pieces using Microsoft Word. This section covers how to lay out a piece and to print from
Microsoft Word.
To start, open a new page and turn on the toolbar for
Mail Merge. Under “Print”, select Address Printer 6
(or Address Printer 8 depending on Printer model) as
the default Printer. Go to Page Setup in the File menu.
Set all margins to “0”.
NOTE: Printer must be selected before you do the
setup so that the setting will be registered.
Next, select Page Size tab and Custom Page. Layout
Size should be 3" high by length of piece being printed.
(This example uses width of a #10 envelope, 9.5".)
Orientation is always “Portrait”. Effective printing
area is 3" x 15". Click OK, once step is completed.
Next, create a text box so that you can position the address at the proper distance from the lead
edge of the piece. Once the page layout is set, you might want to save it as a template for use
later. When you have completed the steps above the layout should look like this:

SECTION 3
OPERATING THE PRINTER
13
NOTE: When setting up a layout for the Printer, be aware that Printheads are aligned in
two banks and these banks can be aligned so that you can print in a 3" or 4" width spread
over the width of the media. Head 1 is on one rail and Heads 5 and 6 are opposite it. There
is a 1-3/4" gap between these Heads. On the second rail, Heads 2, 3 and 4 are attached
together. If you have an IB-9000-8P, a second set of two Heads, 7 and 8, are arranged
opposite to these Heads. There is a 1-3/4" gap between Heads 2, 3 and 4 and Heads 7 and 8.
Head 1 can be combined with Heads 2, 3 and 4 to print 2" of information. In the IB-9000-
8P, Heads 5 and 6 can be combined with Heads 7 and 8 to print another 2" of information.
Click on Tools and then Mail Merge. “Mail
Merge Helper” window opens. Click Create,
then Envelopes. “Microsoft Word” window
opens. Click Active Window button, and then
click Get Data button. Next, click Open data
source. Locate the data file you intend to use.
(This example uses a Microsoft Excel file). Select
the file and the “Microsoft Excel” window opens.
Select entire spreadsheet and click OK.
Next, click Edit Main Document. Click Close.
Use the Mail Merge toolbar, click “Insert
Merge Field”, and begin to build the layout
by inserting the address fields.
Once you complete setting
up the layout, click Mail
Merge icon on the toolbar.
“Merge” window opens.
In “Merge to”menu, there
are several choices for
where and how the data is
exported. The two that
concerns us are “New
Document” and “Printer”.
If you choose “New
Document”, the merge will be created in your word application with a separate record for each
address. If you choose “Printer”, the merge will send directly to the Printer and each record will
be printed.
Next selection is “Records to be merged”. Select All or From.

SECTION 3
OPERATING THE PRINTER
14
Last selection is “When merging records”. Default is “Don’t print blank lines when data
fields are empty.” This should be left checked.
Clicking Merge starts the process of merging the documents.
To send the merge directly to the Printer and Printer is connected to the computer and turned
ON, the Printer will start. Pressing ENTER starts the printing process.
If you have a graphic or fixed text to be printed with the data, refer to the section on Overlays.
Print Recovery after a Jam
If the media should jam in the Printer during the run, it is possible to recover up to 10 pieces that
might otherwise be lost. If a jam occurs, Printer Control Panel displays “Jam: Reprint Lost
pieces”. To recover lost pieces:
1. Press MENU and use the +key to step to “Address Recovery” routine.
2. Press ENTER and screen displays “Enter: Recover 1 piece”.
3. Use the +key to select the number of pieces you wish to recover.
NOTE: The next two pieces are in the Printer buffer when the jam occurred, so to
recover the piece that jammed, step to “2 pieces”. To recover the piece before the piece
that jammed and the next piece, enter 3. You can recover 2 to 10 pieces that were
printed by using the + key to step to the number of pieces you wish to recover.
4. Next, press ENTER again to register the number of pieces to be recovered.
5. Then press ENTER again to restart the Printer.
6. Repeat this process as many times as required. Once you reach the end of the database, if
the last piece jams, enter 1 piece to be recovered.

SECTION 4
MAINTENANCE
15
SECTION 4 –Maintenance
This section covers how to care for the ink cartridges, clear media jams, and perform routine
maintenance on the Printer.
Inkjet Cartridges
Inkjet Cartridges must be replaced when out of ink, when print quality is poor, or when purging
and cleaning have not helped the image quality.
Approximate life of the HP 51645A Inkjet Cartridges based on three lines of 20 characters at
10-point size per address is:
600 x 600 DPI
50,000 addresses
300 x 600 DPI
100,000 addresses
200 x 600 DPI
150,000 addresses
150 x 600 DPI
200,000 addresses
NOTE: These figures vary depending on font selected.
Replace Inkjet Cartridge:
1. Open Latch Lever to release Cartridge, then pull Cartridge up and out of Holder.
2. Remove new Inkjet Cartridge from packaging, taking care not to touch copper contacts,
metal plate, or gold printhead. Remove protective tape from Printhead.
3. With Cartridge’s Printhead pointing down, slide Cartridge into Holder and push down
and toward contacts in Holder.
4. Make sure Cartridge is seated in Holder. Close Latch Lever to secure Cartridge.
DO NOT force Latch Lever into place.
5. Repeat Steps 1-4 for remaining Cartridges.
CAUTION
Never shake, drop, or hit the Cartridge against the palm of your hand or any
other hard surface. Shaking the Print Cartridge does not “mix” the ink and
hitting the Cartridge against a hard surface does not clear the nozzles.
Both actions hurt print quality because they allow bubbles to form near the
ink-firing chambers. These bubbles prevent the nozzles from firing, causing
white streaks in the print image.

SECTION 4
MAINTENANCE
16
Storage
Short-term storage is defined as less than 2 days or less than 1 day in a hot and dry
environment. Long-term storage is defined as more than 2 days or more than 1 day in a hot and
dry environment.
Short-term Storage –1 to 2 days
Store Cartridge in Docking Station.
Next time Printer is used, Printhead may have to be cleaned and purged.
Long-term Storage –Two or more days
Place Cartridges in Cartridge Storage area located at rear of Printer, or
Place Cartridges in a sealable plastic container with a damp sponge or towel to maintain
humidity and prevent Printhead from drying out.
When Cartridges are ready to be used again, Printhead may need to be cleaned.
Disposal
Cartridge may be disposed of in a normal manner.
In case of an ink spill, use soap and water to clean up any problem areas. Abrasive soap works
well in getting ink off hands.
Cleaning Printhead
To maintain good print quality it is important that the Printheads are kept clean. During the
printing process, ink spray, paper fibers, and dust can build-up on the Printheads. This build-up
eventually degrades print quality. If you notice problems with print quality, or to just prevent a
build-up from occurring, wipe the Printhead with a wet fiberless cloth.
Cloth should be:
Cloth should not be:
Soft
Fiberless
Moistened with Water
(Distilled is best but tap water works)
Abrasive
Made of small fibers
Dry or contain chemical additives