AT&T AT&T Wireless Home Phone Base User manual

User Guide
AT&T Wireless Home Phone
and Internet
AT&T Home Base™

i
Thank you for purchasing the AT&T Home Base. To get the most from your new
device, check out our interactive tutorials at att.com/devicehowto. Please select
Device Type: Tablet & Other, Device Brand: AT&T, and Home Base (Z700) from
the menu options.
Welcome to AT&T
Welcome

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Contents
Contents
Getting Started ............................................................................................................................................1
In the Box....................................................................................................................................................1
Getting to Know Your Device.......................................................................................................... 2
How It Works........................................................................................................................................... 4
Device Installation ............................................................................................................................... 4
Voicemail................................................................................................................................................. 11
Setup.................................................................................................................................................. 11
Message Waiting ............................................................................................................................11
Retrieving Messages ....................................................................................................................11
Remote Retrieval...........................................................................................................................11
Transferring a Phone Number ......................................................................................................12
AT&T Home Base Manager ............................................................................................................12
Using Your Device................................................................................................................................... 14
Calling....................................................................................................................................................... 14
Making Calls.................................................................................................................................... 14
Three-Way Calling....................................................................................................................... 14
Call Waiting..................................................................................................................................... 14
Call Forwarding..............................................................................................................................15
Internet Access................................................................................................................................... 16
Connect Other Devices........................................................................................................... 16
Data Plan Usage ............................................................................................................................17
Changing Wi-Fi Network Name and Password..............................................................17
Important Messages...................................................................................................................17
Managing Connected Devices...............................................................................................17

viv
Helpful Tips ........................................................................................................................................... 18
Home Answering Machines ................................................................................................... 18
Adjusting Volume........................................................................................................................ 18
Powering On/Off.......................................................................................................................... 19
TTY Support .................................................................................................................................. 19
Important Information........................................................................................................................20
E911 Service...........................................................................................................................................20
Power Outages ....................................................................................................................................20
Device Compatibility........................................................................................................................20
In-Home Wiring ....................................................................................................................................21
Frequently Asked Questions .......................................................................................................... 22
Troubleshooting..................................................................................................................................... 25
General................................................................................................................................................... 25
Phone...................................................................................................................................................... 26
Internet................................................................................................................................................... 29
Device Configuration ...........................................................................................................................32
Wi-Fi Settings....................................................................................................................................... 32
Basic ................................................................................................................................................. 32
Connections................................................................................................................................. 33
Security ........................................................................................................................................... 34
WPS................................................................................................................................................... 35
Network.................................................................................................................................................. 36
Connections................................................................................................................................. 36
APN.................................................................................................................................................... 37
Firewall.................................................................................................................................................... 39
Mac/IP/Port Filtering ................................................................................................................. 39
Port Forwarding........................................................................................................................... 41
DMZ................................................................................................................................................... 42
Advanced.............................................................................................................................................. 43
Administrator............................................................................................................................... 43
Router .............................................................................................................................................. 44
Time/Date...................................................................................................................................... 45
Device Reset................................................................................................................................. 45
Specifications.......................................................................................................................................... 46
Safety Instructions ............................................................................................................................... 47
Radio Frequency (RF) Energy......................................................................................................... 48
FCC Regulations ..................................................................................................................................... 49
RF Exposure Information.................................................................................................................. 50
CTIA .............................................................................................................................................................. 51
Warranty ..................................................................................................................................................... 52
How to Get Warranty Service....................................................................................................... 53
Other Warranty Programs..............................................................................................................53
ContentsContents

vi 1
In the Box
The package should contain the following items:
Getting Started
Getting Started
Phone Cable
(Optional)
Power Cord
The AT&T Home Base
User GuideQuick Start
Also Included
Back-up
Battery
Quick Start
AT&T Wireless Home Phone
and Internet
AT&T Home Base™
User Guide
AT&T Wireless Home Phone
and Internet
AT&T Home Base™

23
Getting to Know Your Device
Getting Started Getting Started
Key Icon Name Indicator Status
Power
Green steady On
Green blinking Battery: More than 50%
Yellow blinking Battery: 20 – 50%
Red blinking Battery: Less than 20%
Off No power
Voicemail Green blinking New voicemail
Off No new voicemail
Information Green blinking Check the AT&T Home Base
Manager – see messages
Off No unread messages
Wi-Fi
Green steady Wi-Fi on
Green flickering Data transferring
Off Wi-Fi off
Signal
Strength
Green steady Strong signal
Yellow steady Moderate signal
Red steady No service
Red blinking No service or SIM error
LED Indicators
The table below describes possible states for each of the LED indicators.
*Allows WPS-enabled devices to be connected via Wi-Fi without typing a Wi-Fi password.
For detailed instructions, please refer to page 16.
Wi-Fi
Signal Strength
Voicemail
Power
Information
(See “AT&T Home Base
Manager” on page 12)
Telephone
Ports
EthernetWPS*
Power
Input
On/Off

45 Getting Started
How It Works
The AT&T Home Base uses the AT&T cellular network to provide phone service to
your cordless and corded home phone(s) and Internet access to your computer
and Wi-Fi enabled devices. Place it anywhere in your home where you have a
strong wireless signal. It does not require the use of a home phone wall jack like
traditional home phone service.
The AT&T Home Base provides many calling services, such as voicemail, Caller
Number ID, Call Waiting, Call Forwarding, and 3-way Calling for your home
phone(s). It also includes a back-up battery in case of a power outage.
Device Installation
Before You Begin
The AT&T Home Base works exclusively with the AT&T cellular network and DOES
NOT use your home phone wall jacks.
Your device should be located:
• Where you have a strong signal from a cell
tower, typically near a window or outside
wall. Signal strength may vary in different
parts of your home.
• Near an electrical wall outlet.
• In the general area where you’ll be using
your home phone, computer, or Wi-Fi enabled devices.
Select which phone and computer/Wi-Fi enabled device you will use with the
AT&T Home Base:
• A cordless phone system with multiple handsets should be used to place
phones throughout your home.
• If using an existing phone, unplug it from the wall jack.
• For Internet access, you may connect up to 10 devices via Wi-Fi and one
via Ethernet simultaneously.
Getting Started
STEP 1: Set Up Your Device
Install the Back-up Battery
1. Remove the bottom of the device by pushing the entire cover
in the direction of the arrow.
A
3. Replace the cover.
2. Insert the back-up battery.
Ports
Battery

67 Getting Started Getting Started
STEP 2: Connect Your Phone
Unplug your Phone from the Wall Jack
The AT&T Home Base is not used with your home phone wall jack.
NOTE: If you have a cordless phone, keep it plugged into a power outlet.
A
Connect your Phone to the Device
Plug your phone into the “Phone 1” port on the AT&T Home Base, using your
existing phone cable or the included phone cable.
NOTE: Do not plug the device into your home phone wall jack.
B
Turn on Your Device
1. Plug the power cord into an electrical wall outlet that is not controlled
by a wall switch.
2. Connect the other end of the power cord into the Power Input port on
the back of your AT&T Home Base.
3. Press and hold down the round On/Off button for 3 full seconds until the
power light stays steady green.
B
Check the Wireless Signal
Wait a few seconds for the signal strength light to turn on, while your device
connects to the cellular network.
Confirm signal strength
light is green for optimal
performance. Yellow
indicates a moderate
signal and may
be sufficient.
C
Signal
Strength
On/Off
Hold 3 seconds
STEP 1: Set Up Your Device (continued)

89Getting Started Getting Started
Place a Test Call
Place a test call from your connected home phone. Make sure to
dial the 10-digit phone number, including area code.
For best results, place the cordless phone base at least 12 inches
from the AT&T Home Base.
C
Important Phone Tips
•Voicemail is included with your service. Dial “1” to set up and access.
If using an answering machine, set to fewer than 5 rings.
•To place phones throughout your home, use a cordless phone system
with multiple handsets. Wall jacks are not used with the AT&T Home Base.
•The “Phone 2” port can be used to connect an additional phone or
answering machine. It uses the same phone number as the “Phone 1” port.
•Your AT&T Home Base does not support incoming/outgoing fax service
or home alarm systems.
•Your AT&T Home Base does not support rotary or pulse-dialing phones.
Details on using voicemail and transferring a landline phone number can be
found on pages 11-12.
STEP 3: Connect to the Internet
ASelect Your Internet Connection
To Connect via Wi-Fi:
1. Open the Wi-Fi network manager on
your computer or Wi-Fi enabled device.
2. Find and select the AT&T Home Base
Wi-Fi network name (SSID)
(e.g., ATT-HOMEBASE-XXXX).
Enter Wi-Fi Network Password
When prompted, enter the Wi-Fi password found on the bottom of the
AT&T Home Base.
B
To Connect via Ethernet:
Use an Ethernet cable (not included) to connect your computer or other
device to the Ethernet port on the back of your AT&T Home Base. Go to
att.net (or your favorite website) to confirm your Internet connection.
Skip Steps 3B and 3C.
STEP 2: Connect Your Phone (continued)
Wi-Fi Networks
ATT-HOMEBASE-XXXX
Other Network
Guest WiFi
Free Public WiFi
Use the following information to connect to the Internet:
Network Name: ATT- HOMEBASE-XXXX
Password: XXXXXXXX
Wi-Fi Access
Helpful service information:
The light will blink green when you have an important
message from AT&T about your service plan.
On any device connected to the AT&T Home Base, go to:
URL: http://att.homebase
Login: attadmin

10 11Getting Started Getting Started
Confirm Internet Connection
Go to att.net (or your favorite website) to confirm your Internet connection.
When your device is transmitting to and from the Internet, the Wi-Fi light will
flicker green.
C
Voicemail
Your AT&T Home Base comes with standard wireless voicemail. Follow the steps
below to setup and use your voicemail.
Setup
Dial 1on any home phone connected to the AT&T Home Base and wait four (4)
seconds to connect to your AT&T wireless voicemail. Simply follow the voice
prompts to complete setup.
Message Waiting
There are two indicators for a new message waiting: 1) the voicemail icon; and
2) an intermittent dial tone.
The voicemail icon on your AT&T Home Base flashes when a voicemail
message is waiting. You will also hear an intermittent dial tone on any connected
phone handset before placing a call.
Retrieving Messages
To retrieve voice messages, dial 1on any home phone connected to the AT&T
Home Base and wait four (4) seconds to connect to your AT&T wireless voicemail
box. Simply follow the voice prompts to listen to and manage your messages.
(Alternately, you may dial your 10-digit home phone number to access your
voicemail box.)
Remote Retrieval
To retrieve voicemail messages from a phone not connected to the AT&T Home
Base, dial the number associated with your AT&T Home Base service. When
voicemail picks up, press *. You will then be prompted to enter your password.
Simply follow the prompts to listen to and manage your voicemail messages.
Important Internet Tips
•To check your data usage, customize your device settings, or view important
messages about your AT&T service plan, use the AT&T Home Base Manager.
On any device connected to the AT&T Home Base, enter http://att.homebase
directly into your browser address field and use “attadmin” as your login.
•To setup a free AT&T email account, go to att.net/signup and select Start Now.
STEP 3: Connect to the Internet (continued)