AT&T Trimline TR1909 User manual

Quick start guide
TR1909
Trimline® telephone
with caller ID/call waiting

Make sure to install four
AA alkaline batteries
(not included) before
using the telephone.
See page 4 for easy
instructions.
Parts checklist ..................................1
Handset layout .................................2
Battery installation.........................4
Telephone installation ..................5
Wall installation...............................6
Switching from wall
installation to desktop............8
About the feature menu..............9
Feature summary.............................9
Basic telephone operation ......10
Options while on calls...............11
Storing numbers in memory...12
Troubleshooting ............................14
Important safety
information ................................16
FCC and ACTA information......17
FCC Part 15.....................................18
Limited warranty...........................19
Technical specifications ............21
Table of contents
This quick start guide provides you basic installation and use
instructions. A limited set of features are described in abbreviated
form.
Please refer to the complete on-line TR1909 Trimline®
telephone with caller ID/call waiting user’s manual for a full set
of installation and operation instructions at
http://www.telephones.att.com/manuals/TR1909.
Before using this AT&T product, please read Important safety
information on page 16 of this quick start guide.
Introduction

1
Parts checklist
Save your sales receipt and original packaging in the event warranty
service is necessary.
Your telephone contains the following items:
Handset
Telephone base with
telephone line cord and
mounting bracket
Coiled handset cord
Quick start guide

2
3
Handset layout
OPTION/SELECT
Press to display the
setting options.
While in the option
menu, press to save the
selection and move to
the next feature.
While reviewing the call
log, press repeatedly to
show different dialing
formats.
FLASH
When there is a call
waiting signal, press
FLASH to put the current
call on hold and connect
to the new call. Press
FLASH again to return to
the original call.
Press FLASH to activate
other telephone company
subscriber services such
as three-way calling.
IN USE light
Flashes quickly when
there is an incoming
call.
Flashes slowly when
the telephone line cord
is not plugged into a
wall jack or another
telephone on the same
line is in use.
On when the telephone
line is in use.
CALL LIST /
When the telephone
is idle, press to display
caller ID information.
CLEAR
Press to exit storing a
number in memory, to
exit the call log, or to
return to the idle screen
anytime without saving
the changes.
DISPLAY DIAL
Press to dial the number
currently displayed.
REMOVE
While reviewing the call
log, press to delete the
entry currently displayed,
or press and hold to
remove all entries.

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3
MEMORY
Press to access telephone
numbers stored in the
speed dial memory.
Listening volume
Slide to adjust the
handset listening volume
to LO, MED or HI.
PAUSE/REDIAL
When the handset is
lifted, press to redial
the last number dialed.
When storing a number
in the memory, press to
insert a three-second
dialing pause.
PROG
Press to store a
telephone number in
the memory.
M1, M2, M3
When the handset is
lifted, press to dial a
number from the
one-touch memory.
MUTE
Press and hold MUTE to
silence the microphone
to prevent the other
party from hearing you;
you are still able to hear
the other party. Release
MUTE to return to the
conversation.
Switch hook
When held down, the
telephone is in idle
mode.
When released, the
telephone is ready to
make a call.
Handset layout
Dialing keys
Press to dial a number.

4
5
Before using the telephone, install four good AA alkaline batteries
(not included) to provide memory backup, and to enable features
such as caller ID and the IN USE light. If good batteries are not
installed, the display only works when you lift the handset. When
operating in this mode, the display may be dimmer than usual. It
is recommended that you install new batteries soon after the low
battery icon appears.
Follow the steps below to install batteries:
Press on the tab and lift
to open the cover of the
battery compartment.
1. Install four new AA batteries
(not included) in the battery
compartment according to
the engraved labels, +and -,
in the compartment. Place
the batteries above the
battery strap.
2.
Close the battery compartment cover. Make sure it clicks into place.3.
Battery installation
NOTES:
Do not mix old and new batteries, and do not mix alkaline and standard (carbon-
zinc) batteries.
Always disconnect the telephone line from the telephone wall jack before
replacing batteries.
Install new batteries every six months to maintain the call log and telephone
memory.
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Lift this tab
to open.
Press this tab
to release.

4
5
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone lines, you must install a
DSL filter between the telephone line cord and the telephone wall
jack. The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for more
information about DSL filters.
Install the telephone as shown below:
Telephone installation
Plug one end of the coiled
handset cord into the handset
jack on the left side of the
telephone base. Plug the other
end into the handset.
1.
One end of the telephone
line cord has been installed
into the telephone jack at the
bottom of the telephone base.
Route the telephone line cord
through the slot as shown.
2.
DSL filter
(not included)
Plug the other end of the cord
into a telephone wall jack.
3.
Put the handset on the
telephone base.
4.

6
7
Your telephone base is ready for desktop use. If you want to mount
your telephone on a wall, use the provided mounting bracket to
connect with a standard dual-stud telephone wall mounting plate.
If you do not have this mounting plate, you can purchase one from
many hardware or consumer electronic retailers. You may need
professional assistance to install the mounting plate.
To install the telephone base in the wall mount position, make sure
that you first unplug the telephone line cord from the telephone
wall jack and remove it from the slot under the telephone base.
Lift the handset and place it aside. On the telephone base, pull
out the handset tab and rotate it 180 degrees. Replace the
handset tab into the grooves until it clicks into position.
1.
Wall installation
Remove the mounting bracket from the base. Hold the telephone
base with both hands and then slide the bracket upwards as the
arrows indicate.
2.

6
7
Wall installation
Rotate the bracket 180 degrees to the wall mounting position.
Push the bracket upwards as shown until it clicks into place.
3.
Route the telephone line cord through the slot as shown and plug
the other end of the cord into a telephone wall jack. To mount
the telephone on the wall, position the mounting holes A and B
over the telephone outlet mounting studs. Slide the bracket down
firmly so the telephone is held securely on the studs.
4.
Place the handset back on the telephone base.5.
DSL filter
(not included)
A
B

8
9
Switching from wall installation to desktop
To return the bracket from wall mount position to desktop use,
follow the instructions below:
Remove the telephone base from the mounting plate. Unplug
the telephone line cord from the telephone wall jack and
remove the cord from the slots under the telephone base.
Lift the handset and place it aside. On the telephone base, pull
out the handset tab and rotate it 180 degrees. Replace the
handset tab back to the grooves until it clicks into position.
1.
2.
Remove the bracket
from the base. Hold the
telephone base firmly
and then slide the
bracket downwards as
the arrows indicate.
3. Rotate the bracket to the desktop
installation position. Push the
bracket down as shown below until
it clicks into place.
4.
Follow steps 2-4 in Telephone installation on page 5 to install
your telephone for desktop use.
5.

8
9
The table below provides a summary of the feature menu. Use the
instructions below to change the setting in the menu:
When the telephone is idle, press OPTION/SELECT repeatedly
until the screen displays the desired feature.
Press or until the screen displays the desired setting.
Press OPTION/SELECT within 10 seconds to save
your selection and move to the next feature.
- OR -
Press CLEAR to exit without saving your selection
and return to idle mode.
- OR -
Wait 10 seconds to exit without saving your selection and return
to idle mode automatically.
1.
2.
3.
About the feature menu
Default settings are indicated by an asterisk (*).
Screen display Function Options
SET CONTRAST
Adjust the screen brightness to a
comfortable level, from 1 (lightest) to 5
(darkest). The contrast may be different
for desktop and wall mount installation.
1, 2, 3*, 4, 5
HOME AREA CODE? Set the telephone to recognize calls
from the home area code. HAC - ___
LOCAL AREA CODE? Program up to four area codes which
may not require dialing 1 before them.
LAC 1- ___
LAC 2- ___
LAC 3- ___
LAC 4- ___
SET TIME/DATE Set the time and date on the handset. 12:00AM, 1/01
SET LANGUAGE Choose the screen display language.
ENGLISH*
FRANCAIS
ESPANOL
SET TONE/PULSE Set whether the telephone should be
tone dial or pulse dial.
TONE*
PULSE
NOTE: The features are listed in the order they appear after the initial setup.
When you first install batteries, the order is: SET LANGUAGE, SET CONTRAST,
HOME AREA CODE?, LOCAL AREA CODE?, SET TIME/DATE and SET TONE/PULSE.
Feature summary

10
11
Basic telephone operation
Make and answer a call
To make a call:
Lift the handset and wait for a dial tone.
Use the dialing keys to enter the number you want to dial.
Place the handset on the telephone base to hang up.
To answer a call:
Lift the handset.
Place the handset on the telephone base to hang up.
Last number redial
To redial the last number you dialed out (up to 32 digits), follow
the steps below:
Lift the handset and wait for a dial tone.
Press REDIAL/PAUSE on the handset.
Place the handset on the telephone base to hang up.
Adjust ringer volume
To adjust the ringer volume, slide the
RINGER switch on the right side of the
telephone base. You can set the ringer to
off, low or high (OFF, LO or HI).
Adjust listening volume
To adjust the listening volume, lift the handset and
slide the volume switch on the handset. You can set
the listening volume to low, medium or high (LO,
MED or HI).
1.
2.
3.
1.
2.
1.
2.
3.

10
11
Options while on calls
Flash
If you subscribe to call waiting service from your local
telephone service provider, you hear a beep if someone
calls while you are already on a call. Press FLASH on
the handset to put your current call on hold and take the new call.
You can press FLASH anytime to switch back and forth between
calls and to activate other telephone company subscriber services
such as three-way calling. Contact your telephone service provider
for information on subscriber services.
Mute
You can press and hold MUTE to silence the
microphone during a conversation. You can hear the
caller, but the caller does not hear you until you
release MUTE to resume conversation.
Temporary tone dialing
This feature can temporarily switch from pulse to touch-tone dialing
during a call.
During a call, press TONE .
Use the dialing keys to enter the relevant number.
The telephone sends touch-tone signals.
The telephone automatically returns to pulse dialing
mode after you hang up.
1.
2.
3.

12
13
This telephone has 13 memory locations with three
one-touch memory location buttons (M1, M2, M3) and
10 speed dial memory locations (0through 9). Each
location can hold a number up to 32 digits.
To store a number in a one-touch memory location
Follow the steps below to store a number in a one-touch memory
location:
Lift the handset and press PROG.
Use the dialing keys to enter the number you
want to store. Press PAUSE/REDIAL once to
store a three-second pause in the dialing
sequence, twice for a six-second pause
and so on.
- OR -
Press PAUSE/REDIAL to store the last
number dialed.
Press the one-touch memory location
button (M1, M2 or M3) where you want
the number to be stored. The screen
briefly displays EX, where Xis the memory location.
NOTES:
When you store a new number in a one-touch memory location, the old entry is
replaced and cannot be retrieved.
If no action is taken within 10 seconds, the telephone returns to idle mode
automatically without saving your selection.
1.
2.
3.
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Storing numbers in memory
10 : 03AM 12/01
8888832445
Pro
10 : 03AM 12/01
8888832445
E1 Pro

12
13
To store a number in a speed dial memory location
You can store up to 10 numbers in the speed dial memory locations
(0through 9). Each location can hold a number up to 32 digits.
To store a number in a speed dial memory location:
Lift the handset and press PROG.
Use the dialing keys to enter the number
you want to store. Press PAUSE/REDIAL
once to add a three-second dialing
sequence, twice for a six-second pause and so
on.
- OR -
Press PAUSE/REDIAL to store the last number
dialed.
Press MEMORY, then press the dialing key
(0through 9) where you want the number
to be stored. The screen briefly displays
AX, where X is the memory location.
NOTES:
When you store a new number in a speed dial memory location, the old entry is
replaced and cannot be retrieved.
If no action is taken within 10 seconds, the telephone returns to idle mode
without saving your selection.
1.
2.
3.
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Storing numbers in memory
10 : 03AM 12/01
8888832445
Pro
10 : 03AM 12/01
8888832445
A1 Pro

14
15
If you have difficulty with your telephone, please try the
suggestions below. For customer service, visit our website at
www.telephones.att.com or call 1 [phone].
In Canada, dial 1 [phone].
There is no dial tone.
Inspect the telephone line cord connection at the telephone wall
jack. Make sure the cord is connected properly and securely.
Inspect the handset cord connections at both ends.
If the previous suggestions do not work, disconnect the telephone
base from the telephone jack and connect to a different
telephone. If there is no dial tone on that telephone either, the
problem is in your wiring or local service. Contact your telephone
service provider.
Telephone does not ring.
Make sure the RINGER switch on the side of the telephone base
is not set to OFF.
If there are other telephones on the same line, try disconnecting
some of them. Having too many telephones connected can
create problems such as low ringer volume or impaired sound
quality during calls.
Difficulty storing numbers in memory.
Make sure you are pressing the correct sequence of buttons for
storing numbers (see pages 12 and 13).
If you pause for over 10 seconds when programming an entry,
the procedure will time out and you will have to begin again.
Try calling the number to be stored in memory. When the call
ends, press PROG, PAUSE/REDIAL, then a one-touch button (M1,
M2 or M3), or MEMORY and a memory location (0-9).
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Troubleshooting

14
15
IN USE light does not go on.
Make sure four new AA batteries have been installed properly
(see Battery installation on page 4).
The IN USE light is flashing slowly.
Make sure that all telephones on the same line are hung up.
Inspect the telephone line cord connection at the wall jack.
Screen is blank.
Make sure the coiled handset cord is properly and securely
connected to the handset and the telephone base.
Make sure four new AA batteries are installed properly (see
Battery installation on page 4).
You must subscribe to caller ID service from your telephone
service provider to see call information on the screen.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature to
work on your telephone.
The caller may not be calling from an area that supports caller
ID. Both your and the caller’s telephone service providers must
use equipment which are compatible with caller ID service.
Make sure your service provides caller ID information when on
a call. This is sometimes known as caller ID with call waiting, or
type II caller ID.
Make sure you have installed four new AA batteries properly
(see Battery installation on page 4).
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone
wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
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Troubleshooting

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17
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your
nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated
USB port on your computer. Do not plug it into a multiple port
USB hub (USB splitter) that is not powered.
In a few rare cases, the USB port on your computer may not
have enough power. In these instances, try using a USB hub
with its own external power supply.
If you are using a firewall, it may prevent access to your
nontraditional telephone service. Contact your service provider
for more information.
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Troubleshooting
This symbol is to alert you to important operating or servicing instructions
that may appear in this quick start guide. Always follow basic safety
precautions when using this product to reduce the risk of injury, fire, or
electric shock.
Safety information
Read and understand all instructions in this quick start guide. Observe all
markings on the product.
Avoid using a telephone during a thunderstorm. There may be a slight chance
of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak,
report it immediately, but use a telephone away from the area where gas is leaking.
If this product is a cordless model, make sure the base is also away from the area.
Do not use this product near water, or when you are wet. For example, do
not use it in a wet basement or shower, or next to a swimming pool, bathtub,
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning.
If the product comes in contact with any liquids, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
If this product has replaceable batteries, replace batteries only as described
in this quick start guide (see Battery installation on page 4). Do not burn or
puncture batteries - they contain caustic chemicals.
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Important safety information

16
17
If this equipment was approved for connection to the telephone network prior to
July 23, 2001, it complies with Part 68 of the Federal Communications Commission
(FCC) rules. If the equipment was approved after that date, it complies with the Part
68 rules and with the Technical Requirements for Connection of Equipment to the
Telephone Network adopted by the Administrative Council for Terminal Attachments
(ACTA). We are required to provide you with the following information.
Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things,
an identifier indicating product approval and the Ringer Equivalence Number
(REN). This information must be provided to your telephone service provider upon
request. For equipment approved prior to July 23, 2001, the product identifier
is preceded by the phrase “FCC Reg No.” and the REN is listed separately. For
equipment approved after that date, the product identifier is preceded by “US”
and a colon (:), and the REN is encoded in the product identifier without a decimal
point as the sixth and seventh characters following the colon. For example, the
product identifier US:AAAEQ03T123XYZ indicates the REN would be 0.3.
The REN is used to determine how many devices you can connect to your
telephone line and still have them ring when you are called. In most, but not
all areas, the sum of all RENS should be five (5.0) or less. You might want to
contact your telephone service provider for more information.
Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and
the telephone network must comply with the applicable part 68 rules and
technical requirements adopted by ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to
a compatible modular wall jack that is also compliant. An RJ11 jack should
normally be used for connecting to a single line and an RJ14 jack for two
lines, see installation instructions in the user’s manual. This equipment may
not be used with coin telephone lines or with party lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you
have questions about what will disable the alarm equipment, consult your
telephone service provider or qualified installer.
Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular wall
jack until the problem has been corrected. Repairs to this telephone equipment
can only be made by the manufacturer or its authorized agents. For repair
procedures, follow the instructions outlined under the limited warranty.
Rights of the telephone service provider
If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
1.
2.
3.
4.
FCC and ACTA information

18
19
provider is required to notify you before interrupting service. If advance notice
is not practical, you will be notified as soon as possible. You will be given the
opportunity to correct the problem and the telephone service provider is required
to inform you of your right to file a complaint with the FCC. Your telephone service
provider may make changes in its facilities, equipment, operation, or procedures
that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing
aid compatible.
Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these locations.
If you do, please keep three things in mind:
We recommend that you also write the telephone number on the directory
card (if applicable), so that you can still dial the emergency number manually if
the memory dialing feature doesn’t work.
This feature is provided only as a convenience, and the manufacturer assumes
no responsibility for customer reliance upon the memory feature.
Testing the emergency telephone numbers you have stored is not
recommended. However, if you do make a call to an emergency number:
You must remain on the line and briefly explain the reason for the call
before hanging up.
Programming/testing of emergency numbers should be performed during
off-peak hours, such as in the early morning or late evening, when the
emergency services tend to be less busy.
5.
6.
a.
b.
c.
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FCC and ACTA information
FCC Part 15
If this product causes interference to radio, VCR or television reception when it is in
use, you might correct the interference with any one or all of these measures:
Where it can be done safely, reorient the receiving radio, VCR or television
antenna.
To the extent possible, relocate the radio, VCR, television or other receiver with
respect to the telephone equipment.
If this telephone product runs on AC power, plug your product into an AC outlet
that’s not on the same circuit as one used by your radio, VCR or television.
Consult a dealer or an experienced radio/TV technician for help.
Modifications to this product, not expressly approved by the manufacturer,
could void the user’s authority to operate the equipment.
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