AT&T Plus User manual

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AT&T
AT&T
Private Pay Phone Plus
Owner's Manual

TCI Library www.telephonecollectors.info
AT&T Private Pay Phone Plus
Owners Manual
Version 2.1
June 1990
AT&T
Copyright© 1988,1990 AT&T
All Rights Reserved
Printed in Taiwan A. 0. C.

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AT&T Private Pay Phone Plus
Owner Manual
Telephone Safety
The telephone is one of the safest appliances
you own. There are, however, a few
situations when a telephone user needs to be
cautious.
Use of the telephone near water.
The telephone should not be close to a
washbasin, shower, or swimming pool.
Immersion of the telephone receiver in water
could cause an electrical shock.
Use of the telephone during an electrical
storm.
You should avoid using the telephone during
an electrical storm. Although protective
devices and proper grounding limit abnormal
electrical surges from entering the telephone,
absolute protection is impossible. There is a
remote risk of a dangerous electrical shock
from lightning.
Use of the telephone lo report a gas leak.
If you think you have found a gas leak, you
should not use a telephone in the vicinity of
the leak. The telephone contains electrical
contacts that could generate a tiny spark
when you lift the receiver and dial.
February, 1988
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AT&T Private Pay Phone Plus February, 1988
TABLEOF CONTENTS
SECTION I PREPARATION 5
A Introduction 5
B. Preliminary Planning 6
SECTION II PRE-INSTALLATIONCHECKLIST 7
A Getting Ready 7
B. Enclosure Choice 8
C. Pre-Installation Assembly 8
SECTION Ill MOUNTINGINSTRUCTIONS 18
A Installation Considerations 18
B. Mounting the AT&T Private Pay Phone Plus without an Enclosure 22
C. Mounting the AT&T Private Pay Phone Plus with an Enclosure 34
0. Final Installation Procedures 50
SECTION IV USING ON-SITE FEATURES 54
A Access Sales Information 54
1. Perpetual Cash Count 54
2. Coin Box Status 55
3. Call Counts 55
B. Diagnostics (Alarms) 56
C. Program Options 57
1. Reset Password 57
2. Turn Off Call Back Security 57
D. Change Security Code 57
SECTIONV MAINTENANCE 58
A Troubleshooting 58
B. Replacement of Mechanical Components 60
1. Equipment Needed
2. Removing and Replacing the Coin Dial Unit 62
3. Removing and Replacing the Handset 64
4. Removing and Replacing the Coin Chute 65
5. Removing and Replacing the Return Chute 68
6. Removing and Replacing the Coin Return 69
7. Removing and Replacing the Coin Box 70
8. Removing and Replacing the LOUD Button Assembly 70
C. Spare Parts and Optional Equipment 71
APPENDIXA USE WITH ADDITIONALPHONE
APPENDIX B USE BEHINDA PBX
GLOSSARY
INDEX
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AT&T Private Pay Phone Plus February, 1988
Owner Manual Page 4

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AT&T Private Pay Phone Plus February, 1988
SECTION I PREPARATION
Congratulations on the purchase of your new AT&T Private Pay Phone Plus, which has been
designed and manufactured to AT&T standards of convenience and reliability. The phone is
easy to install and easy to maintain. Read all the instructions in this manual carefully before
unpacking your phone.
A Introduction
Your AT&T Private Pay Phone Plus is a coin-operated telephone with the capabilities of the
coin-operated telephones owned by your local telephone company. The difference is that
the profit is yours. You decide where the phone will be mounted, how it will be mounted,
and how much it will charge for local and long distance calls. The AT&T Private Pay Phone
Plus may be connected to most local telephone services as if it were a residential
telephone.
Advanced telephone technology is part of the design of your telephone. Features include
the following:
• Indoor /Outdoor Installation
• State-of-the-Art Answer Detection
• Compatibility with Inductively Coupled Hearing Aids
• Coin Chute Jam Prevention
• Various Anti-Fraud Features
• Memory Retention During Power Loss
• Voice Synthesized "Operator Substitute"
• Simple and Complex Rate Structure Support
• Remote Programming
• Remote Diagnostics and Trouble Alarms
• Remote Cash Count
• Flexible Rates Programming
• 10 speed dial numbers
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AT&T Private Pay Phone Plus February, 1988
B Preliminary Planning
What your AT&T Private Pay Phone Plus will charge for a local or long distance call depends
on what rates are programmed for the phone. How the phone responds to certain
diagnostic alarms also depends on how the phone is programmed.
You may choose to program your telephone(s) yourself, or you may choose to subscribe to
AT&T's programming service. Other rate services are also available.
You can program all the rates and pay phone information yourself using a personal computer
(PC) running a CoinSoft@l program. You will also be able to monitor the diagnostic alarms
and other messages about your phone's condition yourself, at your PC. Using the computer,
your telephones can "tell" you when some problems occur, when the coin box is getting full,
how much cash is in each coin box, how many calls have been made at each telephone,
and other business information.
A variety of options exists for rate programming, monitoring alarms and conditions, and
changing programming. To request rate programming, or to examine your programming and
customizing options, see your AT&T dealer.
Whether you or AT&T does your rate programming, you can easily have your pay phone
charge the same rates as the public coin telephones owned by the local phone companies.
To request rate programming, call your AT&T dealer or consult the AT&T General Business
Systems Source Book.
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AT&T Private Pay Phone Plus
SECTION II PRE-INSTALLATION CHECKLIST
A Getting Ready
February, 1988
To get ready to install your AT&T Private Pay Phone Plus complete the following:
Site Selection
If you have not already done so, select the site for your AT&T Private Pay Phone Plus.
Consider the following when selecting a mounting site:
• Check your state P.U.C.(Public Utility Commission) regulations to make sure that a phone
can be installed at the selected site
• Be sure the site has good visibility and accessibility
• Watch for potential safety hazards, such as stairs or doors, at the site
• Be sure the phone will not normally be subjected to driving rain, salt spray, or splashed
salt water from snow melt-off
• Be sure a strong vertical surface is available for mounting, or choose a mounting
enclosure (see below)
• Be sure telephone service, electrical service, and a secure ground connection are
available at the chosen site
• Locate the phone and associated wiring away from neon fixtures, video games, or other
equipment that may cause interference
If you would like assistance in choosing a site for your pay phone, or if you would like AT&T
to install your pay phones, contact the dealer who sold you your phones. Service warranties
are also available from AT&T.
Phone Service Application
If you have not already done so, apply to your local telephone company for phone service.
Be sure to subscribe to direct long distance service as well as local service. If available,
the selected line should have a feature that prohibits operator-assisted calls from being
charged to the line. This includes incoming collect calls (reversed charges) and third party
calls. For more specific telephone service considerations, see page 18.
NOTE If you are considering installation of your pay phone(s) behind a PBX, you must see
Appendix B before installing.
Power Service Secured
Your AT&T Private Pay Phone Plus requires a 110-volt outlet within about 30 feet of the
selected site if you use the 22-gauge power cable supplied with your phone (see "Electrical
Service" in Section Ill for specific wire sizes and allowed distances from the phone). The
outlet must be protected from unauthorized access.
Programming Decisions
The rates your AT&T Private Pay Plus will charge your customers are programmed into the
phone remotely. All programming decisions should be made before installation, although
these decisions can be changed later.
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AT&T Private Pay Phone Plus February, 1988
8 Enclosure Choice
The AT&T Private Pay Phone Plus may be mounted onto a wall with or without a backboard.
The mounting surface must be a vertical surface with enough strength to provide secure
fastening of the phone. The phone may also be mounted with one of the following
enclosures, available from AT&T:
• Econo Shelf (KS-22235) (use indoors only)
• The Silencer (KS-22642) (use indoors or outdoors)
• The Sentry 22 (KS-23222) (use indoors or outdoors)
• The Sentry 23 (KS-23223) (use indoors or outdoors)
Your AT&T representative can help you decide what enclosure best suits the installation of
your phone. For more specific enclosure information, see page 18.
C. Pre-Installation Assembly
We strongly recommend that you assemble and power-up your phone before installation.
Parts Checklist
Following is a list of the parts you should have in your telephone package. On the next page
are pictures of the parts to help you identify them. Make a check in the box that follows the
listing of the part as you find that part. Some items are packed inside the telephone coin
box Those items are listed on page 10 with the instructions for removing the coin box
1. One Owner's Manual (this book)
□
2. One coin telephone set □
3. Instruction card sheet and two covers □
4. One telephone number card and cover □
5. One T-Key (Do not insert keys into any locks until you are instructed to do so) □
6. Two coin vault door lock keys (Do not insert keys into any locks until you are instructed
to do
so) □
7. Two front housing lock keys (Do not insert keys into any locks until you are instructed to
do
so) □
Now turn to page 10.
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AT&T Private Pay Phone Plus
Checklist Items
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Owner Manual
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February, 1988
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AT&T Private Pay Phone Plus February, 1988
Using the following instructions, remove the coin box from the telephone. You may need a
pair of pliers to remove the coin box
Using the picture on the right as a guide, unlock
the coin vault lock on the lower right side of the
phone.
Insert the T-key into the coin vault door lock.
Turn counter-clockwise to release and remove
the coin vault door.
Pull on the coin box handle (you may use pliers)
to remove the coin box lock from the coin vault.
Pull the coin box straight out.
Remove items packed in the coin box. Push in
and reset the coin box lock (see Figure 12 on
page 31 if you need help with the resetting).
Replace the coin box, reversing the above
procedure. Remove the T-key.
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Now complete the parts checklist, checking the box after each item is found. Use the
pictures on the next page to help you identify items.
8. One power transformer
□
9. One 30-ft power cable (0-station wire) □
10. One 7-ft modular two-conductor telephone line cord □
If additional length is required, use an extension. Do not replace this cord
with four-conductor cord unless another set is sharing this pay phone's line.
11. Packet containing four security studs
□
12. Packet containing seven mounting screws □
13. One packet of out-of-service labels □
Save your sales receipt in case you ever need repair service.
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AT&T Private Pay Phone Plus February1 1988
Checklist of Items in Coin Box
I 11
12
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10 13
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AT&T Private Pay Phone Plus February, 1988
Pre-installation Power-up
Check the telephone before completing the permanent installation by performing the
following pre-installation power-up. You will need a small screwdriver and a wire stripper
to complete the temporary power connection.
COIN CHUTE LATCH
INTERNALKEYPAD
TELEPHONE JACK
COIN CHUTE PLUG
COINRELAYCOVER
RED STATIC WIRE
CONNECTIQN
Owner Manual
Figure 1 Perts of the AT&T Private Pay Phone Plus
MOUNTING SCREW FOR PROTECTIVE COVER
FRONT COVER DIAL ASSEMBLY CORD
FRONT COVER
T-KEY
UPPER HOUSING LOCK
COIN VAULT LOCK
◊
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AT&T Private Pay Phone Plus
Following are the steps to perform the pre-installation power-up:
1. Remove Front Cover
February, 1988
• Using the key labeled 29A or 298, unlock the upper housing lock on the right side of
the telephone.
• Insert the T-key into the keyhole on the left side of the telephone. Unlock the front
cover of the phone by turning the T-key counterclockwise. Do not remove the T-
key.
• Gently pull the front cover from the base housing. Unplug the front cover dial
assembly plug from its socket. underneath the internal keypad within the base.
• Make sure the red static ground wire is attached to its screw on the inside floor of
the main housing.
2. Remove Coin Chute from Phone
• Loosen the mounting screw on the plastic protective cover of the chassis. Remove
the plastic protective cover by pulling the bottom of the plastic cover forward, and
then lift the plastic cover off the base.
• Remove the plastic coin relay cover.
• Unlatch and unplug the coin chute plug from its socket underneath the internal
keypad.
• Push up the coin chute latch above the coin chute. Release the spring located
above the coin chute between the coin chute and the base housing by pushing the
spring up (toward the top of the housing) with your thumb.
• Remove the coin chute.
Figure 2 Removing the Coin Chute
COIN CHUTE LATCH
COIN CHUTE
COIN CHUTE CONNECTOR
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AT&T Private Pay Phone Plus February, 1988
3. Temporarily Connect 24V Power Cable to Phone
• Using a wire stripper, strip about 2 inches of the outer jacket from one end of the
electrical power cable .
• If the rubber grommet in the back of the telephone is not already split, use a pair of
scissors or utility knife to cut the grommet from the hole part way up and from the
hole part way down. The power cord must be threaded through the grommet. (For
additional help, see Figure 10.) The grommet is there to keep out moisture and dust,
so do not cut a larger slit than necessary.
• If a terminal block is used on the power supply board, strip 1/4 inch insulation from
the red, yellow, green, and black power cable wires. Then loosen the terminal
block's connection screws labeled CT, U, and L2. See Figure 3. If your telephone
is equipped with a power switch, be sure it is set to the OFF position.
• Insert wires into the following connection terminals:
red and yellow wires into connection terminal CT
green wire into connection terminal L1
black wire into connection terminal L2
• Pull gently on the wires to confirm the connection.
• Ground the phone housing. This is an important part of the procedure. If you are
not sure how to ground the housing, see "Grounding the AT&T Private Pay Phone
Plus" in Section Ill.
Figure 3 Connect Power Cable
GROUND SCREW
~-,,,c--::al ____ RED aYELLOW/CT-----...._
------- GREEN/L1-----r""'.U.
ff~,_ _____ BLACK/L2----'
......._____
LTERMINAL BLOCK
I
Ihlrii~~~~
i
. '
9~ ;
COIN VAULT DOOR
0
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AT&T Private Pay Phone Plus February, 1988
4. Temporarily Connect Power Cable to Power Transformer
• Strip about 2 inches of the outer jacket from the other end of the electrical power
cable .
• Strip about 1/2 inch insulation from the 4 exposed wires .
• Make sure the color of each small wire attached to a labeled connector on the
power supply board corresponds to the same color of wire and label on the
terminal block of the power transformer:
• red and yellow wires to CT
green wire to L1
black wire to L2
• Connect each wire to the appropriately-labeled screw terminal on the power
transformer.
NOTE The terminal labeled" SPAR£' on the power transformer is not used.
NOTE Make sure wires are secure and the ends are not sticking out. Unsecured
wire ends touching the metal plates will cause a short when power is restored.
CAUTION
Confirm that wire connections at the pow er transformer and the pow er supply board's
terminal block are matching.
Figure 4 Connect Power Wire to Pow er Transformer
DO I
_)
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AT&T Private Pay Phone Plus February, 1988
5. Place Coin Chute Back Into Phone
• Make sure that the coin slot on the coin chute is facing towards you.
• Refer to Figure 5. Place the coin chute back into the base housing. The coin chute
should be aligned with the locating pins. Push the coin chute back until it is against
the back wall of the base housing. Make sure the power supply cables are routed
below the coin chute and against the back wall.
• Push up on the latch above the coin chute on the base housing (make sure the
spring is inserted into its holding area on top of chute), and then push the latch
down.
• Insert the coin chute plug into its connector (located below the internal keypad) and
latch.
• Replace the plastic cover that protects the chassis, and screw plastic cover to
chassis.
• Replace plastic coin relay cover.
Figure 5 Replace Coin Chute
COIN CHUTE LOCATING PIN
1 INSERT BOTTOM OF COIN CHUTE IN PLACE
6. Plug in Power Transformer
WARNING
3 TILT TOP LEFT
ILTTOP BACK
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DISCONNECT POWER TO THE
RECEPTACLE BEFORE INSTALLING OR REMOVING THE UNIT. TAPE THE COVER PLATE
TO THE RECEPTACLE BOX. WHEN REMOVING THE RECEPTACLE COVER SCREW,
COVER MAY FALL ACROSS PLUG PINS OR RECEPTACLE MAY BECOME DISPLACED.
• Plug the power transformer into a 110-volt outlet. It may be necessary to remove
the captive screw on the power transformer. After testing the phone, replace the
screw since it may be needed for final installation.
• If your phone is equipped with a power switch, be sure it is set at the ON position.
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AT&T Private Pay Phone Plus February, 1988
7. Plug in Telephone Line Cord
• Push one end of the telephone line cord through the rubber grommet and into the
jack just below the chassis cover. If the rubber grommet has not been cut to allow
for the cord and plug, see page 14. Plug the other end into a working telephone
line jack. Pick up the handset and listen for dialtone. Dial a number. If the call is
placed successfully, the phone may be installed permanently.
8. Disconnect Power Transformer and Power Wires
• Unplug the power transformer from the outlet and remove the power wires from the
transformer.
• Remove the front cover of the phone, following instructions on page 13.
• If your power supply is equipped with a switch, turn the power switch to OFF.
• Hold the power supply board against the housing and disconnect the power wires
from the power supply board. NOTE You may have to remove the coin chute to
disconnect the power wires from the power supply board
9. Disconnect the telephone line cord.
10. Replace Front Cover
• Plug the dial assembly cord from the front cover into its socket underneath tha
internal keypad.
• Slide the front cover back onto the base housing.
• Secure the front cover to the base housing by turning the T-key clock·N ise.
• Remove the T-key.
• Using the lock key in the lock on the right side, lock the front cover.
Your AT&T Private Pay Phone Plus is now ready to be installed at its installation site. We
recommend that rate programming be completed before the phone is installed.
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AT&T Private Pay Phone Plus February, 1988
SECTION Ill MOUNTING INSTRUCTIONS
A Installation Considerations
Note the following considerations when selecting a mounting site for your AT&T Private Pay
Phone Plus.
• Check the site for good visibility and accessibility.
• Make sure that there are no potential safety hazards (stairs or doorways) near the phone.
• Locate the phone and associated wiring away from neon fixtures, video games, or other
equipment that may cause interference.
• At outdoor locations make sure the phone will not be normally subjected to driving rain,
salt spray, or splashed salt water from snow melt-off on sidewalks or roads. If the
phone is to be exposed to the weather, an enclosure is recommended .
• The mounting surface must be a vertical surface sturdy enough to provide secure
fastening for the phone.
• Be sure telephone service, electrical service, and a secure ground connection are
available at the site.
Indoor Locations
The AT&T Private Pay Phone Plus can be mounted onto a wall with or without a backboard.
A backboard can provide a more secure connection when necessary. The phone can also
be mounted onto the AT&T Econo Shelf enclosure (KS-22235), or one of the outdoor
enclosures listed below. After installation is complete, the power transformer and all wires,
cords, and sockets must be protected from the elements and vandalism.
Outdoor Locations
The AT&T Private Pay Phone Plus may be mounted in one of the following AT&T outdoor
enclosures:
• The Silencer (KS-22642)
• The Sentry 22 (KS-23222)
• The Sentry 23 (KS-23223)
A post (either KS-23224 or KS-23225) is required for mounting these enclosures. n,e
enclosures have provision for mounting the telephone and electrical service outlets and
connecting a ground wire. After installation is complete, the power transformer and all
wires, cords, and sockets must be protected from the elements and vandalism.
Telephone Service
Your local telephone company must provide a network interface for the site. That may be
already in place. Wiring from the network interface to the AT&T Private Pay Phone Plus may
be done by you, an electrician, or a telephone installer. The wiring at the site must
terminate in a modular jack.
Only the AT&T Private Pay Phone Plus should be attached to the telephone line. Any
additional telephone must be connected to the AT&T Private Pay Phone Plus, not to the
telephone wire between the network interface and the AT&T Private Pay Phone Plus. (See
Appendix A)
Owner Manual Page 18