AT&T Telephone Adapter User manual

i
Telephone Adapter
Install Guide
IMPORTANT: PLEASE
READ AND FOLLOW
THESE INSTRUCTIONS
STEP BY STEP

ii
WELCOME TO
AT&T CALLVANTAGE
SERVICE
AT&T does not represent or warrant that installation by you or a third party
chosen by you will enable you to successfully access or use this service,
nor that any such installation will not cause damage or modifications
to, or loss of, any of your software, hardware, files, data, or peripherals.
AT&T and our employees, agents, contractors, and representatives will have
no liability whatsoever for any damages or service problems (including
telephone service) resulting from your, or a third party’s, failure to properly
install, access, or use the equipment, software or services.
This guide will enable you to
install the equipment needed to use
your AT&T CallVantageSM Service.
For instructions on how to use
AT&T CallVantage Service features
once set up is complete, refer to the
Desk/Reference Guide also included in
the kit, or download a complete guide
to features at www.callvantage.att.com
(click User Guide).

1
CONTENTS
Check Your Package Contents 2
Telephone Adapter Front and Back Illustration 3
Step 1: Gather Information 5
Step 2: Shut off All Equipment 6
Step 3: Connect Equipment 8
Step 4: Turn on Equipment in Order 10
Step 5: Verify Your Connection 12
Step 6: Activate your Telephone Adapter 16
Appendix A: Configuration for Static IP 18
Appendix B: Activating a Replacement TA 19
Appendix C: Troubleshooting 20
Appendix D: Warranty Information 27
Appendix E: Glossary 28
Technical Support 29

22
Telephone Cord (Grey)
You can use this to connect
your telephone to the TA.
Ethernet Cable (Blue)
You can use this to connect
your TA to your computer or
router.
D-Link Telephone Adapter
This will be referred to as the TA
from this point forward.
12V 1A DC Power Adapter
Using a power supply with
a different voltage rating will
damage and void the warranty
of this product.
Rubber Feet
You can use these on the
bottom of your TA.
CHECK YOUR PACKAGE CONTENTS

33
TELEPHONE ADAPTER FRONT AND BACK ILLUSTRATION
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1 Power LED
A solid green light indi-
cates that the unit
is powered correctly.
2 Status LED
The red status light will
blink until the TA has
been activated. Once the
TA has been successfully
connected with the AT&T
CallVantageSM Service,
it will light solid green.
The Status light will also
turn a blinking amber
color while downloading
the TA configuration
file or firmware updates.
IMPORTANT: DO NOT
power off your TA if the
Status LED light is amber.
3 WAN LED
A solid green light indi-
cates connection on the
WAN port. This LED blinks
during data transmission.
This light will blink while
downloading a configura-
tion file.
4 Ethernet LEDs
10M / 100M
A solid green indicates
a 100 Mb connection.
When this light is
off but the Link/Activity
light is green you have
a 10 Mb connection.
Link / Activity
Blinks during data trans-
mission. Off indicates no
connection.
5 Phone LED
PSTN/VoIP
This light is inactive
with the PSTN/VoIP
switch in the default
“VoIP” setting.
Hook / Ring
A solid green light indi-
cates that the phone is off
hook. When the light is
off this indicates that your
phone is on hook.
6 Receptor for Power
Adapter.
7 PSTN/VoIP Switch
By default, the switch
is set to VoIP.
8 Reset Button
Pressing this button re-
stores the TA to its original
factory default settings.
Note: To reset the TA, hold
the reset button down
WHILE you power up the
box, then continue to
HOLD the reset button.
9 WAN Port
This port is for the con-
nection of an Ethernet
cable to the cable or DSL
modem.
10 Ethernet Port
This port is for the con-
nection of an Ethernet
cable to your computer.
11 Phone Port
This port is for the
connection for an
RJ-11 telephone cord
to a phone.

!
IMPORTANT
Follow the instructions in this guide step by step
and in the exact order presented.
Prior to proceeding:
– Read through this guide thoroughly.
– Make sure you have a cable or DSL Internet connection
(not dial-up or satellite).
– Make sure your cable/DSL Internet connection is working
(i.e. you can browse to a known website like www.att.com)
If your cable/DSL Internet connection is not working,
you must contact your cable/DSL service provider to resolve
the issue prior to installing your TA.
4

5
1GATHER
INFORMATION
A Note whether you have a single computer
connected directly to your cable/DSL
modem, or one or more computers
connected through a home router.
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Follow the instructions under
this icon if you have a single
computer connected directly to
your cable/DSL modem.
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Follow the instructions under
this icon if you have one or more
computers connected through a
home router.
For Static IP, see Appendix A ,page 18.
To activate a replacement TA, see Appendix B, page 19.
For integrated modem/home routers, see Troubleshooting, page 25.
B Make sure you have the following information
before you start your TA installation:
For all users
AT&T CallVantage Service
User ID
Your 10-digit AT&T
CallVantage Service
number (provided in your
order confirmation e-mail)
AT&T CallVantage Service
password
You selected this when
you ordered the service;
if you forgot it, go to
www.callvantage.att.com
and click “Forgot your
password?”
If you have DSL
DSL Provider (PPPoE)
username
You must get this from your
DSL provider
DSL Provider (PPPoE)
password
You must get this from
your DSL provider
If you have a home router
Home router user manual
The user manual you received along with your home
router. Many manufacturers let you download this from
their website.
C Proceed to Step 2.

6
2
A Shut down your computer. If your cable/
DSL modem has a power switch, turn it off.
B Unplug your cable/DSL modem from its power
outlet. (You should perform this step even if
you set its power switch to off.)
C Leave your modem powered down for at least
5 minutes.
D Proceed to Step 3, page 8.
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FOR SINGLE COMPUTER CONNECTED
DIRECTLY TO CABLE/DSL MODEM
ETHERNET
PORT
ETHERNET
POWER
OFF
OFF
ETHERNET
PORT
OFF
OFF
WAN/
UPLOAD PORTS
ETHERNET
PORT
ETHERNET
POWER
OFF OFF
Cable/DSL
Jack
Personal ComputerCable/DSL
Modem
Cable/DSL
Jack
Personal Computer(s)RouterCable/DSL
Modem
SHUT OFF ALL
EQUIPMENT
!IMPORTANT! Shut down and unplug each
device separately (i.e. don’t simply shut off
your powerstrip.)

7
ETHERNET
PORT
ETHERNET
POWER
OFF
OFF
ETHERNET
PORT
OFF
OFF
WAN/
UPLOAD PORTS
ETHERNET
PORT
ETHERNET
POWER
OFF OFF
Cable/DSL
Jack
Personal ComputerCable/DSL
Modem
Cable/DSL
Jack
Personal Computer(s)RouterCable/DSL
Modem
A Shut down all computers connected to your
home router (including those connected
wirelessly). If your cable/DSL modem and home
router have power switches, turn them off.
B Unplug your cable/DSL modem and home router
from their power outlets. (You should perform this
step even if you set their power switches to off.)
C Leave your modem powered down for at least
5 minutes.
D Proceed to Step 3 (for one or more computers
connected via home rounter), page 9.
FOR ONE OR MORE COMPUTERS
CONNECTED THROUGH HOME ROUTER
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!IMPORTANT! Shut down and unplug each
device separately (i.e. don’t simply shut off
your powerstrip.)

8
3CONNECT
EQUIPMENT
A Set up your cabling as shown in the diagram above.
B Make sure the PSTN/VoIP switch on the back of the TA is set to “VoIP.”
C Proceed to Step 4, page 10.
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FOR SINGLE COMPUTER CONNECTED
DIRECTLY TO CABLE/DSL MODEM
OFF
WAN/
UPLOAD
RESET
CONSOLEPSTN
VoIP
WAN ETHERNET
12V 1A 2 1 LINE
ETHERNET
POWER
OFF
ETHERNET
PORT
OFF
PORTS
ETHERNET
PORT
OFF
RESET
CONSOLEPSTN
VoIP
WAN ETHERNET
12V 1A 2 1 LINE
ETHERNET
PORT
ETHERNET
POWER
OFF OFF
Cable/DSL
Jack
Telephone Adapter Personal ComputerTelephoneCable/DSL
Modem
Cable/DSL
Jack
Personal Computer(s)RouterTelephoneTelephone AdapterCable/DSL
Modem
( U S E E X I S T I N G C A B L E ) ( U S E N E W C A B L E )
Telephone Cord
( U S E E X I S T I N G C A B L E ) ( U S E N E W C A B L E )
Telephone Cord
NOTE The connection between the cable/DSL modem
and the cable/DSL jack should remain unchanged.
!IMPORTANT! Your existing Ethernet cable should
be between your cable/DSL modem and your TA.
This will ensure any special cabling you received
from your Internet Service Provider is between
your modem and your TA.