ATEN Altusen KN9000 User manual

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FCC Information
This is a FCC Class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take ad-
equate measures.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment gen-
erates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interfer-
ence to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
© Copyright 2002 ALTUSEN®
All brand names and trademarks are the registered property of their respective owners.

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Table of Contents
About this Manual
Howthismanualisorganized.....................................................................
Documentconventions...............................................................................
Specialmessageconventions.....................................................................
Additionalhelp.............................................................................................
Chapter1
Introduction
Features..........................................................................................................
Packagecontents.........................................................................................
Systemrequirements..................................................................................
Chapter2
Hardware Setup
Components..................................................................................................
Hardwareinstallation...................................................................................
Chapter3
The Administrator Utility
InstallingtheAdministratorTool...............................................................
Uninstall.........................................................................................................
Gettingstarted...............................................................................................
Loggingin.....................................................................................................
TheSettingswindow...................................................................................
General.....................................................................................................
Network....................................................................................................
Security....................................................................................................
UserManagement..................................................................................
Customization.........................................................................................
UploadfirmwareandJavaprogram...............................................
Timeoutcontrol................................................................................
Loginfailure......................................................................................
Workingmode...................................................................................
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Chapter4
The Windows Client
InstallingWindowsclient...........................................................................
Uninstall........................................................................................................
Gettingstarted..............................................................................................
TheConnectionscreen...............................................................................
ConnectingtoKN9000................................................................................
OperatingtheKN9000remotewindow.....................................................
Keyboardoperation..............................................................................
Mousesynchronization........................................................................
Videoadjustment...................................................................................
HotKeyssetuputility.................................................................................
Chapter5
The Java Client
InstallingtheJavaclient.............................................................................
Gettingstarted..............................................................................................
OperatingtheKN9000remotewindow.....................................................
Theuserpanel.......................................................................................
Videoadjustment...................................................................................
Keypad...................................................................................................
Mousesynchronization.......................................................................
Screennavigation..................................................................................
Exit...........................................................................................................
RemotekeyboardLEDs........................................................................
Chapter6
The Log Server
Installingthelogserver..............................................................................
Uninstall........................................................................................................
Gettingstarted..............................................................................................
Themenubar................................................................................................
Configure................................................................................................
Events.....................................................................................................
Options...................................................................................................
TheKN9000List...........................................................................................
TheEventList...............................................................................................
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Appendix A
Specifications...........................................................................................
Appendix B
StackingandMounting.....................................................................
Appendix C
LimitedWarranty....................................................................................
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About this Manual
Welcome to the KVM ON THE NET (KN9000) User Manual, which provides
information for understanding and using ALTUSEN’s KN9000 control unit.
How This Manual is Organized
The overall organization of this manual is described in the following table:
Chapter 1 Introduction provides an overview of the KN9000 control units
features and functionality.
Chapter 2 Hardware Setup details the KN9000 hardware components.
Chapter 3 The Administrator Tool describes the installation and use of the
administrator tools that conifigure and manage your system.
Chapter 4 The Windows Client details the operations performed by the
Windows based client software.
Chapter 5 The Java Client details the operations performed by the Java
based client software.
Chapter 6 The Log Server provides information on managing activity logs and
recording events taht take place on selected KN9000 units.
Appendix A Specifications provide technical and operational information about
the use of the KN9000.
Appendix B Stacking and Mounting provides instructions for stacking
and mounting KN9000 units.
Appendix C Limited Warranty provides warranty information.

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Document Conventions
This manual uses a variety of formats to identify different types of information,
courier Indicates typed information such as syntax statements, on-screen computer
text, path, file and drive directory.
> Indicates separation between a menu and an option.
Start > Run: select the Start menu, then Run in the Start menu.
ALL CAPS Indicates acronyms and abbreviations.
italics Indicates document or chapter titles, special words or phrases used for the first
time and emphasized words.
[ ] Indicates a key to press on your keyboard.
[Alt]: press the Alt key.
[Alt + Ctrl]: press the Alt and Control keys at the same time.
[Alt + Ctrl], [Del]: press the Alt and Control keys at the same
time and then press the Delete key.
Type text [ ] Indicates information you must type and then press a [key] on your keyboard.
Install [Enter]: type install and then press the Enter key.
• Bullet lists indicates an informational list.
1. Numbered lists indicate procedure steps.
Special Message Conventions
This manual uses the following message conventions:
Indicate information that helps prevent system failure or data loss.
NOTE: Indicates information of special interest or importance.

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Additional Help
ALTUSEN provides the following support options for addition help, advice
and information:
ALTUSEN Technical Support
North America Technical As a registered ALTUSEN product owner, you are entitled to
Phone Support free telephone technical support. To contact the ALTUSEN
Technical support Center, call: 949-453-8885
International Technical Contact your local dealer or the ALTUSEN Technical
Phone Support Support Center: 886-2-8692-6959
E-mail Email your questions and concerns to: [email protected]
Online Documentation The User Manual is available electronically. To access online
documentation, visit the ALTUSEN support website:
http://www.altusen.com/support
Troubleshooting Online troubleshotting describes some of the most commonly
encountered problems and provides possible solutions. Visit
the ALTUSEN support website:
http://www.altusen.com/support
Software Updates To download the lastest computer drivers and firmware
upgrades, visit the ALTUSEN support website:
http://www.altusen.com/support
ALTUSEN Webiste
Product Information Need more information about how ALTUSEN products can
help you connect without limits? Visit ALTUSEN on the web:
http://www.altusen.com
ALTUSEN Authorized Reseller
Find an authorized ALTUSEN provides three easy methods to find an authorized
reseller in your area reseller:
- United States: contact 886-ALTUSEN
- International: contact 886-2-8692-6959
- Visit the ALTUSEN website for locations and telephone
numbers