ATEN CN8000 User manual

KVM On the NETTM
CN8000
User Manual
www.aten.com
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CN8000 User Manual
ii
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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CN8000 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
International http://support.aten.com
North America ATEN TECH http://www.aten-usa.com/product_registration
ATEN NJ http://support.aten.com
International 886-2-8692-6959
North America ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703
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CN8000 User Manual
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Package Contents
The basic CN8000 package consists of:
1 CN8000 KVM On the NETTM Switch
2 Custom KVM Cable Sets
1 Custom Console Cable Set
1 USB 2.0 Virtual Media Cable
1 Power Adapter
1 Mounting Kit
1 Software CD
1 User Manual*
1 Quick Start Guide
Check to make sure that all the components are present and that nothing got
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the CN8000 since this manual was printed.
Please visit our website to download the most up-to-date version of the manual.
© Copyright 2007 ATEN® International Co., Ltd.
Manual Part No. PAPE-0288-100G
Manual Date: 2008-07-01
A
TEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
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CN8000 User Manual
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Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Media Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Custom KVM Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Custom Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2. Hardware Setup
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
DIN Rail Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Cabling Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3. Browser Login
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Screen Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Utility Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Administration Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Remote Console Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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4. Administration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Access Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
IP Installer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
IP Filter / MAC Filter Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
RADIUS Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
LDAP / LDAPS Authentication and Authorization Settings . . . . . . . . . 31
Log Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Backup Configuration / User Accounts . . . . . . . . . . . . . . . . . . . . . . . . 39
Restore Configuration / User Accounts. . . . . . . . . . . . . . . . . . . . . . . . 40
5. The Windows Client
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
The Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Lock LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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6. The Java Applet
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The Java Applet Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring the Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Ctrl+Alt+Del . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
On-Screen Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Lock LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
7. The Log File
The Log File Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
8. The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
The List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
The Tick Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
9. AP Operation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
The AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
The Windows Client Connection Screen. . . . . . . . . . . . . . . . . . . . . . . 75
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
The Administrator Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
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User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
The AP Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The Java Client Connection Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
10.LDAP Server Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Active Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Install the Windows 2003 Support Tools. . . . . . . . . . . . . . . . . . . . . . . 87
Install the Active Directory Schema Snap-in . . . . . . . . . . . . . . . . . . . . 88
Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Extend and Update the Active Directory Schema . . . . . . . . . . . . . . . . 89
The Permission Attribute Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Permission String Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Permission Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
OpenLDAP Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
OpenLDAP Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Starting the OpenLDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Customizing the OpenLDAP Schema . . . . . . . . . . . . . . . . . . . . . . . . 101
LDAP DIT Design and LDIF File . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
LDAP Data Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
DIT Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using the New Schema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
AP Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . . 115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
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Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
The Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . .120
Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Installing the Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
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CN8000 User Manual
x
About this Manual
This User Manual is provided to help you get the most from your c/c system.
It covers all aspects of installation, configuration and operation. An overview
of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CN8000 System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Browser Login, describes how to log into the CN8000 with a
browser, and explains the functions of the icons and buttons that appear on the
opening page.
Chapter 4, Administration, explains the administrative procedures that are
employed to configure the CN8000’s working environment, as well as how to
operate the CN8000 from the local console.
Chapter 5, The Windows Client, explains how to connect to the CN8000
with the Windows Client software, and describes how to use the OSD to access
and control the computers connected to the switch.
Chapter 6, The Java Applet, describes how to connect to the CN8000
with the Java Applet software, and explains how to use the OSD to access and
control the computers connected to the switch.
Chapter 7, The Log File, shows how to use the log file utility to view the
events that take place on the CN8000.
Chapter 8, The Log Server, explains how to install and configure the Log
Server.
Chapter 9, AP Operation, describes how to operate the CN8000 using
Windows and Java programs, rather than with the browser method.
Chapter 10, LDAP Server Configuration, explains how to configure the
CN8000 for LDAP / LDAPS authentication and authorization with Active
Directory or OpenLDAP.
An Appendix, provides specifications and other technical information
regarding the CN8000.
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CN8000 User Manual
xi
Conventions
This manual uses the following conventions:
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential steps.
→Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start →Run means to
open the Start menu, and then select Run.
Indicates critical information.
International http://www.aten.com
North America ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com
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This Page Intentionally Left Blank
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1
Chapter 1
Introduction
Overview
The CN8000 is a control unit that provides “over-IP” capability to KVM
switches that do not have built in over-IP functionality. It allows operators to
monitor and access their computers from remote locations using a standard
Internet browser or Windows and Java based application programs. The
CN8000 connects to the Internet, an Intranet, LAN, or WAN using industry
standard Cat 5e cable, then uses a custom KVM cable to connect to a local
KVM switch or server.
Because the CN8000 uses TCP/IP for its communications protocol, the server
or KVM switch it is connected to can be accessed from any computer on the
Net – whether that computer is located down the hall, down the street, or half-
way around the world.
Operators at remote locations connect to the CN8000 via its IP address. Once
a connection has been established and authorization granted, the remote
computer can exchange keyboard, video and mouse signals with the server (or
servers on a KVM switch installation), just as if they were physically present
and working on the equipment directly.
The CN8000 expands on previous models by providing a dedicated RS-232
port for modem access, a PON port to attach a Power Over the NET™ device
and USB 2.0 virtual media capability.
KVM Switch
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CN8000 User Manual
2
With its advanced security features, the CN8000 is the fastest, most reliable,
most cost effective way to remotely access and manage widely distributed
multiple computer installations.
The Administrator and Client software included with the CN8000 make it easy
to install, maintain, and operate. System administrators can handle a multitude
of tasks with ease - from installing and running GUI applications, to BIOS level
troubleshooting, routine monitoring, concurrent maintenance, system
administration, rebooting and even pre-booting functions.
The Administrator Utility is available in both a browser-based version and a
Windows-based application version. It is used to configure the system; limit
access from remote computers; manage users; and maintain the system with
firmware and software module updates.
Both a Windows GUI Client and a Java Applet are also available in browser-
based and Windows application versions. They are provided for IP connection
and login from anywhere on the net. Inclusion of a Java-based client ensures
that the CN8000 is platform independent, and is able to work with practically
all operating systems.
The client software allows access to, and control of, the connected servers.
Once an operator successfully connects and logs in, his screen displays what is
running on the remote unit attached to the CN8000 (a KVM OSD display, a
server's desktop, or a running program, for example) and he can control it from
his console just as if he were there.
The Log Server records all the events that take place on selected CN8000 units
for the administrator to analyze.
Your CN8000 investment is protected by a Firmware Upgrade Utility. You
can stay current with the latest functionality improvements by downloading
firmware update files from our website as they become available, and then
using the utility to quickly and conveniently perform the upgrade.
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1. Introduction
3
Features
Provides over-IP capability to KVM switches that do not have built in
over-IP functionality
Virtual media via USB 2.0 data transmission
PON (Power Over the NET™) support via Java
Up to 64 user accounts – Up to 32 concurrent user logins for single-bus
sharing
Message board feature allows logged in users to communicate with each
other, and allows a user to take exclusive control of the KVM functions
External authentication support: RADIUS; LDAP; LDAPS; MS Active
Directory
Web-based Windows and Java implementations allow the server to be
controlled from any browser.
Windows GUI and Java client software for non-browser access – Java
works with practically all operating systems
Supports TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP, DNS, ICMP,
CHAP, PPP, 10Base-T, 100Base-T
Superior video resolution: up to 1600 x 1200 @ 60Hz; 24-bit color depth
for remote sessions
Bandwidth optimization via grayscale and video quality setting
PPP mode (modem) dialup support for out-of-band, and low bandwidth
operation
Full-screen or sizable remote desktop window;
In full-screen mode the remote desktop display scales to user’s monitor
display size
On-screen keyboard
Export/import user account and configuration settings
Advanced security features include password protection and advanced
encryption technologies
Secure 128-bit SSL encryption
Enable/disable browser operation
Event logging
Remote firmware upgrading
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CN8000 User Manual
4
System Requirements
General
For best results we recommend that the computers used to access the
CN8000 control unit have at least a PIII 1 GHz processor, and that the
screen resolution is set to 1024 x 768.
Browsers must support 128 bit data encryption.
For best results we recommend that the internet connection speed be at
least 128 kbps.
Browsers must support ActiveX in order to access the Win Client link.
For the browser-based Java Applet and AP Java Client, you must have
Sun's Java Runtime Environment (JRE) 6, Update 3, or higher.
For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher
driver installed.
Video
Only the following non-interlaced video signals are supported:
Resolution Refresh Rates
640 x 480 60, 72, 75, 85, 90, 100, 120
720 x 400 70
800 x 600 56, 60, 72, 75, 85, 90, 100, 120
1024 x 768 60, 70, 75, 85, 90, 100
1152 x 864 60, 70, 75, 85
1280 x 1024 60, 70, 75, 85
1600 x 1200 60
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1. Introduction
5
Cables
Two custom KVM cable sets (1 USB; 1 PS/2) to link the CN8000 to a
server or KVM switch are provided with this package.
Custom KVM cable sets are available in various lengths, as shown in the
table below:
To purchase additional cable sets, contact your dealer.
One custom Console cable set to link the CN8000 to a local console is
provided with this package.
Note: This cable set has been designed to operate with either PS/2 or USB
consoles.
A USB 2.0 cable for use with the Virtual Media function (see Virtual
Media Port, page 9) is provided with this package.
Cat 5e or higher Ethernet cable (not provided with this package), should be
used to connect the CN8000 to the LAN, WAN, or Internet.
Cable Type Length CS Part Number
PS/2 1.2 m 2L-5201P
1.8 m 2L-5202P
3.0 m 2L-5203P
6.0 m 2L-5206P
USB 1.2 m 2L-5201U
1.8 m 2L-5202U
3.0 m 2L-5203U
5.0 m 2L-5205U
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CN8000 User Manual
6
Operating Systems
Supported operating systems for servers that connect to the CN8000 are
shown in the table, below:
Supported operating systems for users that log into the CN8000 include
Windows 2000 and higher, and those capable of running Sun's Java
Runtime Environment (JRE) 6, Update 3, or higher.
OS Version
Windows 2000 and higher
Linux RedHat 7.1 and higher
Fedora Core 5 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher
UNIX AIX 4.3 and higher
FreeBSD 3.51 and higher
Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher
DOS 6.2 and higher
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1. Introduction
7
Browsers
Supported browsers for users that log into the CN8000 include the following:
Virtual Media Support
USB CDROM/DVD-ROM Drives
USB Floppy Drives
USB Flash Drives
IDE CDROM/DVD-ROM Drives
Image Files
Browser Version
IE 6 and higher
Firefox 1.5 and higher
Mozilla 1.7 and higher
Safari 2.0 and higher
Opera 9.0 and higher
Netscape 8.1 and higher
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CN8000 User Manual
8
Components
Front View
No. Component Description
1 LAN Port The Cat 5e cable that connects the CN8000 to the LAN, WAN,
or Internet plugs in here.
2Firmware
Upgrade/Reset
Switch
1. Pressing and releasing this switch performs a CN8000
system reset. (See Erratic operation, page 116.)
2. Pressing and holding this switch for more than three
seconds returns the CN8000 to its factory default
configuration settings.
3. Pressing and holding this switch while powering on the
switch returns the CN8000 to its factory default firmware
level. This operation should only be performed in the event
of a firmware upgrade failure that results in the device
becoming inoperable.
Note: This switch is recessed and must be pushed with a thin
object - such as the end of a paper clip, or a ballpoint pen.
3 10/100 Mbps
LED
The LED lights ORANGE to indicate 10 Mbps data
transmission speed. It lights GREEN to indicate 100 Mbps
data transmission speed.
4 Link LED Flashes GREEN to indicate that a Client program is accessing
the device.
5 Power LED Lights ORANGE when the CN8000 is powered up and ready
to operate.
1
2345
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