ATEN CS1922ATC User manual

CS1922ATC / CS1924ATC
2/4-Port USB 3.0 4K DisplayPort
KVMP™ Switch for ATC
User Manual

CS1922ATC / CS1924ATC User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

CS1922ATC / CS1924ATC User Manual
iii
Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is oHS compliant.

CS1922ATC / CS1924ATC User Manual
iv
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
nternational http://eservice.aten.com
nternational 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

CS1922ATC / CS1924ATC User Manual
v
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
nternational http://www.aten.com
North America http://www.aten-usa.com

CS1922ATC / CS1924ATC User Manual
vi
Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
The CS1922ATC / CS1924ATC package consists of:
CA1922ATC
1 CA1922ATC 2-Port USB 3.0 4K DisplayPort KVMP™ Switch for
ATC
2 DisplayPort 1.2 cables*
2 USB 3.1 Type-A to Type-B cables
2 microphone cables
2 speaker cables
2 power adapters and power cords
1 user instructions
CA1924ATC
1 CA1924ATC 4-Port USB 3.0 4K DisplayPort KVMP™ Switch for
ATC
4 DisplayPort 1.2 cables*
4 USB 3.1 Type-A to Type-B cables
4 microphone cables
4 speaker cables
2 power adapters and power cords
1 user instructions
Note: The high quality DisplayPort cables included in this package (or
cable of equal standards) are required to achieve 4K video
resolutions.

CS1922ATC / CS1924ATC User Manual
vii
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User nformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product nformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS1922ATC Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS1924ATC Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS1922ATC Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1924ATC Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2. ardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
nstallation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Basic Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Remote Port Selector (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Port D Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Alternative Manual Port Selection Settings. . . . . . . . . . . . . . . . . . . . . . . . 15
4. otkey Operation
Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CS1922ATC / CS1924ATC User Manual
viii
Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
nvoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Alternate HSM nvocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Buzzer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Redundancy ndication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pause Power Redundancy ndication . . . . . . . . . . . . . . . . . . . . . . . . . 21
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Keyboard Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Alternative Manual Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mouse Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Monitor Re-detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
N-Key Rollover Keyboard Supporting Function . . . . . . . . . . . . . . . . . 26
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6. RS-232 Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Hardware Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Console Login - HyperTerminal . . . . . . . . . . . . . . . . . . . . . . . . . . 33
RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Open / Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Formulas: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Open/Close RS-232 Link Command . . . . . . . . . . . . . . . . . . . . . . . 35
Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Formula: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Switch Port Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Set Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Formula: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Set Baud Rate Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

CS1922ATC / CS1924ATC User Manual
ix
Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Formula: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Keyboard Language Layout Commands . . . . . . . . . . . . . . . . . . . . 38
Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Formulas: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hotkey Setting Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Formulas: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
USB Reset Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Formulas: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Restore Default Value Command . . . . . . . . . . . . . . . . . . . . . . . . .41
Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Formulas: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Firmware Upgrade Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Formulas: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Parameters: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
KVM Status Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7. The Firmware Upgrade Utility
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix
Safety nstructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Optional Remote Port Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
nternational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ATEN Standard Warranty Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

CS1922ATC / CS1924ATC User Manual
x
About this Manual
This user manual is provided to help you get the most from your CA1922ATC
/ CA1924ATC unit. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Chapter 1, Introduction, introduces you to the CA1922ATC /
CA1924ATC. Its purpose, features and benefits are presented, and its front and
back panel components are described.
Chapter 2, ardware Setup, describes how to set up your installation. The
necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CA1922ATC / CA1924ATC.
Chapter 4, otkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CA1922ATC / CA1924ATC
installation.
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
keyboard emulation mappings.
Chapter 7, The Firmware Upgrade Utility, explains how to upgrade the
CA1922ATC / CA1924ATC's firmware with the latest version available.
Appendix, provides specifications and other technical information regarding
the CA1922ATC / CA1924ATC.
Note:
ead this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
The product may be updated, with features and functions added, improved,
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/