ATEN CS1842 User manual

CS1842 / CS1844
2/4-Port USB 3.0 4K HDMI Dual
Display KVMP™ Switch
User Manual

CS1842 / CS1844 User Manual
ii
Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC ules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC ules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

CS1842 / CS1844 User Manual
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Industr Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
HDMI Trademark Statement
The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
RoHS
This product is oHS compliant.

CS1842 / CS1844 User Manual
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警告使用者：
警告使用者：警告使用者：
警告使用者： 此為甲類資訊技術設備，於居住環境中使用時，可能會造
成射頻擾動，在此種 況下，使用者會被要求採取某些適當的對策。
KVM+
KVM+KVM+
KVM+ 多
多多
多電腦切換器類產品
電腦切換器類產品電腦切換器類產品
電腦切換器類產品
製造商
製造商製造商
製造商：
：：
： 宏正自動科技股份有限公司
地址
地址地址
地址 ：新北市汐止區大同路二段 125 號三樓
最大操作環境溫度
最大操作環境溫度最大操作環境溫度
最大操作環境溫度 :
::
: 40ºC
最大額定電壓
最大額定電壓最大額定電壓
最大額定電壓 :
::
: DC 12V
設備名稱
Equipment
Name
2/4 埠 USB 3.0 4K HDMI 雙螢
幕 KVMP
TM
多電腦切換器
型號 ( 型式 )
Type designa-
tion (Type)
CS1842 / CS1844
單元 Unit
限用物質及其化學符號
estricted substances and its chemical symbols
鉛 Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(C )
價鉻
Hexavalent
chromium
(Cr
+6
)
多溴聯苯
Polybrominated
biphenyls
(PBB)
多溴二苯醚
Polybrominated
diphenyl ethers
(PBDE)
電纜線 Cable
－ ○ ○ ○ ○ ○
印刷電路部件
PCBA
－ ○ ○ ○ ○ ○
塑膠 / 其他部件
Plastic / Other
parts
○ ○ ○ ○ ○ ○
金屬部件 Metal
parts
－ ○ ○ ○ ○ ○
備考 1. 〝超出 0.1 wt % 〞及 〝超出 0.01 wt % 〞係指限用物質之百分比含量超出百分比含量基準值。
Note 1 ： “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted
substance exceeds the reference percentage value of presence condition.
備考 2. 〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2 ： “ ○ ” indicates that the percentage content of the restricted substance does not exceed the percentage of
reference value of presence.
備考 3. 〝－〞係指該項限用物質為排 項目。
Note 3 ： “−” indicates that the restricted substance corresponds to the exemption.

CS1842 / CS1844 User Manual
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User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VE IFY THAT THE VOLTAGE SETTING IS
CO ECT BEFO E USE.
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

CS1842 / CS1844 User Manual
vi
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
eseller. Visit ATEN on the Web for a list of locations and telephone numbers:
International http://www.aten.com
North America http://www.aten-usa.com

CS1842 / CS1844 User Manual
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Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
CS184
1 CS1842 2-Port USB 3.0 4K HDMI Dual Display KVMP™ Switch
4 HDMI cables
*
2 USB 3.0 cables
2 speaker cables
2 microphone cables
1 power adapter
1 remote port selector
1 user instructions
CS1844
1 CS1844 4-Port USB 3.0 4K HDMI Dual Display KVMP™ Switch
8 HDMI cables
*
4 USB 3.0 cables
4 speaker cables
4 microphone cables
1 power adapter
1 remote port selector
1 user instructions
Note: *To support 4K video resolution, we recommend to use the provided
ATEN HDMI cables.

CS1842 / CS1844 User Manual
viii
Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Pro uct Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CS1842 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CS1844 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS1842 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS1844 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS1842 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CS1844 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
LED Status Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Port LED Behavior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Mo e Selection Pushbutton an Mo e LED Behavior . . . . . . . . . . 9
Buzzer Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
. Hardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Qua -Display (DCC Mo e) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Qua -Display Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3. Basic Operation
Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Remote Port Selector Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CS1842 / CS1844 User Manual
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Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Powering Off an Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . . . 19
4. Hotkey Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hotkey Setting Mo e (HSM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Alternate Port Switching Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Keyboar Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
USB Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Keyboar Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Buzzer Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Firmware Upgra e Mo e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . 30
Keyboar Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
N-Key Rollover Keyboar Supporting Function. . . . . . . . . . . . . . . . . . 31
Switching Mo e Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5. Keyboard Emulation
Mac Keyboar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Sun Keyboar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
6. RS- 3 Operation
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Har ware Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Console Login - HyperTerminal . . . . . . . . . . . . . . . . . . . . . . . . . . 39
RS-232 Comman s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Open / Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Switch to Next Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

CS1842 / CS1844 User Manual
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Switch Port (KVM Focus only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Switch Port (USB Peripherals Focus only) . . . . . . . . . . . . . . . . . . . . . 45
Switch Port (Au io Focus only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Switch Port (KVM an USB Focus) . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Switch Port (KVM an Au io Focus) . . . . . . . . . . . . . . . . . . . . . . . . . 48
Switch Port (USB an Au io Focus) . . . . . . . . . . . . . . . . . . . . . . . . . 49
Set Bau Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Keyboar Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Hotkey Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hotkey Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Firmware Upgra e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
KVM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
7. The Firmware Upgrade Utility
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Starting the Upgra e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Upgra e Succee e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Upgra e Faile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
8. Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Installation Kit Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Limite Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75