ATEN KN8100V Series User manual

ATEN Altusen™
KN2100VA / KN4100V-VA /
KN8100V Series / KN1132V
KVM over IP Switch
User Manual

KVM Over IP User Manual
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EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
Warning
Operation of this equipment in a residential environment could cause radio
interference.
Achtung
Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen
verursachen.
KCC Statement

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Industry Canada Statement
This Class A digital apparatus complies with Canadian ICES-003.
RoHS
This product is RoHS compliant.
About This Manual
This User Manual is provided to help you get the most from your KVM over
IP Switch. It covers all aspects of the device, including installation,
configuration, and operation
The KVM over IP Switch models covered in this user manual include:
An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the KVM over IP Switch, its
purpose, features and benefits, with its front and back panel components
described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up the KVM over IP Switch
Models Product Names
KN1132V 1-Local / 1-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch
KN2116VA 1-Local / 2-Remote Access 16-Port Multi-Interface Cat 5 KVM over IP Switch
KN2124VA 1-Local / 2-Remote Access 24-Port Multi-Interface Cat 5 KVM over IP Switch
KN2132VA 1-Local / 2-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch
KN2140VA 1-Local / 2-Remote Access 40-Port Multi-Interface Cat 5 KVM over IP Switch
KN4116VA 1-Local / 4-Remote Access 16-Port Multi-Interface Cat 5 KVM over IP Switch
KN4124VA 1-Local / 4-Remote Access 24-Port Multi-Interface Cat 5 KVM over IP Switch
KN4132VA 1-Local / 4-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch
KN4140VA 1-Local / 4-Remote Access 40-Port Multi-Interface Cat 5 KVM over IP Switch
KN4164V 1-Local / 4-Remote Access 64-Port Multi-Interface Cat 5 KVM over IP Switch
KN8132V 1-Local / 8-Remote Access 32-Port Multi-Interface Cat 5 KVM over IP Switch
KN8164V 1-Local / 8-Remote Access 64-Port Multi-Interface Cat 5 KVM over IP Switch

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Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to set up the KVM over IP Switch network
environment, and changing the default username and password.
Chapter 4, Logging In, describes how to log in to the KVM over IP Switch
with each of the available access methods: from a local console, an Internet
browser, a standalone Windows application (AP) program, and a standalone
Java application (AP) program.
Chapter 5, The User Interface, describes the layout and components of the
KVM over IP Switch user interface.
Chapter 6, Port Access, describes the Port Access page and how to
configure the options it provides regarding port and power outlet management.
Chapter 7, User Management, shows super administrators and
administrators how to create, modify, and delete users and groups, as well as
assign attributes to them.
Chapter 8, Device Management, shows super administrators how to
configure and control the overall KVM over IP Switch operations.
Chapter 9, Log, explains how to view, clear and export event log
information, and how to set up event notification for the KVM over IP Switch.
Chapter 10, Maintenance, explains how to upgrade the KVM over IP
Switch firmware, as well as the firmware of the KVM Adapter Cables used to
connect its ports to the installed devices.
Chapter 11, Download, describes how to download standalone AP versions
of the Win Client, the Java Client, and the Log Server programs.
Chapter 12, Port Operation, provides detailed information on accessing
and operating the devices connected to the KVM over IP Switch’s ports.
Chapter 13, The Log Server, explains how to install and configure the Log
Server.
Appendix, Provides technical and troubleshooting information at the end of
the manual.

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Conventions
This manual uses the following conventions:
Package Contents
The standard KVM over IP Switch package consists of:
1 KVM over IP Switch (KN2116VA / KN4116VA / KN2124VA /
KN4124VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN2140VA
/ KN4140VA / KN4164V / KN8164V)
2 Lok-U-Plugs
1 Lok-U-Plug Installation Tool
2 power cords
1 mounting kit
1 foot pad set (4 pcs)
2 SA0142 Serial Adapters (KN2116VA / KN4116VA / KN1132V /
KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V only)
1 user instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦Bullet lists provide information, but do not involve sequential
steps.
>Indicates selecting the option (such as on a menu or dialog
box), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

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Read this manual thoroughly and follow the installation and operation
procedures carefully to avoid any damage to the KVM over IP Switch or any
other devices on the installation.
*Features may have been added since this manual was released. Please visit
our website to download the most up to date version of the manual.
Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:
User Information
Online Registration
Be sure to register your product at our online support center:
Telephone Support
For telephone support, call this number:
International http://www.aten.com
North America http://www.aten-usa.com
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

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User Notice
All information, documentation, and specifications contained in this manual are subject
to change without prior notification by the manufacturer. The manufacturer makes no
representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or fitness for any
particular purpose. Any of the manufacturer's software described in this manual is sold
or licensed as is. Should the programs prove defective following their purchase, the
buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of
all necessary servicing, repair and any incidental or consequential damages resulting
from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference
caused by unauthorized modifications to this device. It is the responsibility of the user
to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this
system if the correct operational voltage setting was not selected prior to operation.
PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
Battery Safety Notice
There is a risk of explosion if the battery is replaced with an
incorrect type. Dispose of used batteries according to the
relevant instructions.
Batterie avis de sécurité
Il existe un risque d'explosion si la batterie est remplacée par
un incorrect tapez. Jeter les piles usagées selon la pertinente
instructions.
Terminology
Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM over IP Switch
installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:
Switch’s Point of View
Remote users – We refer to a user as a Remote user when we think of
him as someone who logs into the switch over the net from a location
that is remote from the switch.
Local Console – The keyboard, mouse and monitor connected directly
to the switch.
Servers – The servers attached to the switch via KVM Adapter Cables.

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User’s Point of View
Local client users – We refer to a user as a Local client user when we
think of him as sitting at his computer performing operations on the
servers connected to the switch that is remote from him.
Remote servers – We refer to the servers as Remote servers when we
think of them from the Local Client User’s point of view – since,
although they are locally attached to the switch, they are remote from
him.
When we describe the overall system architecture, we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.
Content
EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Battery Safety Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Batterie avis de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Easy-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

KVM Over IP User Manual
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New KN Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote User Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
KVM Adapter Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KN2116VA / KN4116VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KN2124VA / KN4124VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 12
KN1132V / KN2132VA / KN4132VA / KN8132V Front View . . . . . . . 12
KN2140VA / KN4140VA Front View . . . . . . . . . . . . . . . . . . . . . . . . . . 13
KN4164V / KN8164V Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
KN2116VA / KN4116VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .16
KN1132V / KN2132VA / KN4132VA / KN8132V Rear View . . . . . . .16
KN4164V / KN8164V Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
KN2124VA / KN4124VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18
KN2140VA / KN4140VA Rear View . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 2. Hardware Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN2132-
VA / KN4132VA / KN8132V / KN2140VA / KN4140VA Rack Mounting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Mounting - Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
KN2124VA / KN4124VA / KN2140VA / KN4140VA Single Stage Installation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V /
KN4164V / KN8164V Single Stage Installation . . . . . . . . . . . . . . . . . . . . 29
Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adapter Cable Connection Diagram cont. . . . . . . . . . . . . . . . . . . . . . 33
Two Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Two Stage Installation with CM1164A & CM1284 . . . . . . . . . . . . . . . . . .36
Two Stage Installation with CM1164A & CM1284 Diagram . . . . . . . .37
Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configure Channel Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
PDU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The Adapter ID Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

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Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 3. Super Administrator Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . . 48
Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 4. Logging In
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Browser Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
The Windows Client AP Connection Screen . . . . . . . . . . . . . . . . . . . 54
Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 58
Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 5. The User Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Manufacturing Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Bandwidth Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Network Bandwidth Information for KVM Sessions. . . . . . . . . . . . 84
Gamma Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87