ATEN Master View ACS-1208A User manual

User Manual
ACS-1208A
ACS-1216A
2003-06-20

Note: This equipment has been tested and found to comply with
thelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy, and
if not installed and used in accordance with the instruction manual,
may cause interference to radio communications. However, there
is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
MReorient or relocate the receiving antenna;
MIncrease the separation between the equipment and receiver;
MConnect the equipment into an outlet on a circuit different from
that which the receiver is connected;
MConsult the dealer or an experienced radio/television technician for
help.
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Packing List
The complete ACS-1208A / ACS-1216A package consists of:
M1 ACS-1208A or ACS-1216A KVM Switch
M2 Custom KVM Cable Sets (2L-5202P)
M1 Firmware Upgrade Cable
M1 Power Adapter
M1 Rack Mounting Kit
M1 User Manual
Check to make sure that all the components are present and thatnothing
got damaged in shipping. If you encounter a problem, contact your
dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of
the devices connected to it.
© Copyright 2003 ATEN®International Co., Ltd.
Manual Part No. PAPE-0211-1AT
Printed in Taiwan 06/2003
All brand names and trademarks are the registered property of their respective owners.
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iii

Table of Contents
1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . 1-4
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
ACS-1208A Front View . . . . . . . . . . . . . . . . . . . . . . . . 1-6
ACS-1216A Front View . . . . . . . . . . . . . . . . . . . . . . . . 1-8
ACS-1208A / ACS-1216A Rear View . . . . . . . . . . . . . . . . . 1-10
2. Installation
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . 2-1
Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . 2-6
3. Hotkey Operation
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . 3-1
Selecting the Active Port . . . . . . . . . . . . . . . . . . . . . 3-2
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . 3-6
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4. OSD Operation
OSD Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . 4-3
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
5. The Firmware Upgrade Utility
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . 5-3
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . 5-6
Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . 5-8
Appendix
ACS-1208A /ACS-1216A - Connection Tables . . . . . . . . . . . . A-1
ACS-1208A . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
ACS-1216A . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . A-2
Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . A-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
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About This Manual
This User Manual is provided to help you get the most from your
ACS-1208A / ACS-1216A system. It covers all aspects of installation,
configuration and operation. An overview of the information found in
the manual is provided below.
Overview Chapter 1, Introduction, introduces you to the ACS-1208A / ACS-
1216A System. Its purpose, features and benefits are presented, and
its front and back panel components are described.
Chapter 2, Installation, explains how to set up your installation—from
a basic single stage hookup to a complete 32 switch daisy chained
operation.
Chapter 3, Hotkey Operation, details all of the concepts and proce-
duresinvolvedintheHotkeyoperationofyourACS-1208A/ACS-1216A
installation.
Chapter 4, OSD Operation, provides a complete description of the
ACS-1208A / ACS-1216A’s OSD (On Screen Display), and how to work
with it.
Chapter 5, The Firmware Upgrade Utility, explains how to use this
utilitytoupgradethe ACS-1208A / ACS-1216A’s firmwarewiththelatest
available versions.
An Appendix attheendofthemanualprovidesspecificationsandother
technical information regarding the ACS-1208A / ACS-1216A.
An Index followstheAppendix forconvenientreferencetothemanual’s
information.
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vi

Conventions Thefollowingtypographical conventionsareused throughoutthis manual:
MBullet lists provide information, but not procedural steps.
MNumbered lists represent procedures with sequential steps.
MAn indented typeface like the one below:
Key information in
indicates words and characters you key in. Unless otherwise
mentioned, you can use either upper or lower case.
MThe names of the keys you should press are placed inside of
square brackets, and appear just as they do on the keyboard (for
example, [Alt], [Enter], [Esc]).
Don’t type the brackets or anything that appears inside of them,
just press the key. For example, if a procedure tells you to type:
Install [Enter]
You should type the word Install, then press the Enter key.
MIf you need to hold down one key and, while you are holding it
down, press another key, the keys appear in square brackets with a
dash between them. For example, [Ctrl-Alt-Del] means to hold
down the Ctrl and Alt keys and, while they are being held down,
press the Del key and then release all the keys together.
MIf you are asked to Choose or Select an item listed on a menu,
Click it with the mouse. An alternate shortcut method is to press
the appropriate accelerator key combination indicated on the menu.
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Notes:
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Chapter 1.
Introduction
This chapter introduces you to the ACS-1208A / ACS-1216A KVM Switch. Its
purpose, features and benefits are presented, and its front and back panel compo-
nents are described.
Overview
The Master View ACS-1208A and ACS-1216A KVM Switches are
control units that allow access to multiple computers from a single
console (keyboard, mouse, and monitor). Before the development ofthe
Master View, the only way to control multiple computer configurations
fromasingleconsolewasthroughacomplexandcostlynetworksystem.
Now, with the ACS-1208A / ACS-1216A, you can easily access multi-
ple computers in a cost effective manner.
A single Master View can control up to eight (ACS-1208A) or 16
(ACS-1216A) computers. As many as 31 additional switches can be
added in a daisy chain configuration, allowing up to 512 computers to
be controlled from a single keyboard-monitor-mouse console.
An auto-sensing function recognizes the position of each station
(switch) on the chain, eliminating the need to manually set the position
with DIP switches. A seven segment front panel LED displays each
Station’s position for easy identification.
The ACS-1208A / ACS-1216A improves on previous models and
similar switches commonly found on the market with a custom ASIC
(patent pending) for increased reliability and enhanced performance,
and high density 15 pin CPU port connectors instead of theusual 25 pin
connectors. This space-saving innovation allows a full, 16 port switch,
to be installed in a 1U system rack.
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Your ACS-1208A / ACS-1216A investment is protected by an included
FirmwareUpgradeUtility.Youcanstaycurrentwiththelatestimprove-
mentsin functionalitybydownloadingthelatest firmwarefiles fromour
website and using the utility to quickly and conveniently perform the
upgrade.
Setup is fast and easy; plugging cables into their respective ports is all
that is entailed. The ACS-1208A / ACS-1216A intercepts keyboard
input directly, which means that there is no software to configure, no
complex installation routines, and no need to be concerned with incom-
patibility problems.
Access to any computer on the installation iseasily accomplished either
by entering Hotkey combinations from the keyboard, or by means of a
powerful menu driven OSD (On Screen Display) system. A convenient
Auto Scan feature also permits automatic scanning and monitoring of
the activities of all computers running on the installation one by one.
There is no better way to save time and money than witha Master View
ACS-1208A / ACS-1216A installation. By allowing a single console to
manage all of the attached computers, an ACS-1208A / ACS-1216A
installation: (1) eliminates the expense of having to purchase a separate
keyboard,monitor,andmouse foreach computer;(2) savesallthespace
those extra components would take up; (3) saves on energy costs; and
(4) eliminates the inconvenience and wasted effort involved in con-
stantly moving from one computer to another.
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Features
MA single console controls up to 8 (ACS-1208A) or 16
(ACS-1216A) computers
MDaisy chain up to 31 additional units - control up to 512
computers from a single console
MNo software required - convenient computer selection via Hotkeys
and intuitive OSD menus
MAuto Scan feature for monitoring user-selected computers
MHot Pluggable - add or remove computers without having to
power down the switch
MCustom ASIC (patent pending) for increased reliability and
enhanced performance
MAuto-sensing of station’s position on daisy chained installations -
no need for manual DIP Switch setting - front panel LED
indicates station’s position
MPort names automatically reconfigured when station sequence is
changed
MTwo level password security - only authorized users view and control
the computers - up to four Users plus an Administrator - separate
profiles for each
MTwo level logout - manual and timed
MPS/2 keyboard and mouse emulation - computers boot even when
the console focus is elsewhere
MSupports* PS/2 compatible mice, Microsoft Intellimouse
Explorer, Logitech FirstMouse+
MSuperior video quality - supports resolutions of up to 1920 x 1440
MUpgradable firmware
MRack mountable in 19" system rack (1U)
*PS/2 compatible mouse support is for 3 button wheel mice. The
Logitech Mouse Ware program’s Change Device procedure
does not work on Microsoft NT computers.
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Introduction
1-3

Hardware Requirements
Console MA VGA, SVGA, or Multisync monitor capable of the highest
resolution that you will be using on any computer in the
installation.
MA PS/2 style mouse
MA PS/2 style keyboard
Computers The following equipment must be installed on each computer:
MA VGA, SVGA or Multisync card.
MA 6-pin mini-DIN (PS/2 style) mouse port.*
MEither a 6-pin mini-DIN (PS/2 Style) keyboard port with +5V DC
on pin 4 and Ground on pin 3, or a 5-pin DIN (AT Style) keyboard
port with +5V DC on pin 5 and ground on pin 4.*
*See the note under Cables in the next section.
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Cables Substandard cables may damage the connected devices or degrade
overall performance. For optimum signal integrity and to simplify the
layout,we stronglyrecommend thatyou usethe highquality CSCustom
Cable sets described below:
Function CS Part Number
KVM Switch to KVM Switch (Daisy Chaining) 2L-1700 - 0.6 m
2L-1701 - 1.8 m
KVM Switch to Computer 2L-5201P - 1.2 m
2L-5202P - 1.8 m
2L-5203P - 3.0 m
Note: 1. The ACS-1208A / ACS-1216A does not support serial
mice. You cannot use Serial-to-PS/2 adapters with the
cables.
2. If your computer uses an AT style keyboard socket you
will need to purchase a PS/2-to-AT keyboard adapter (Part
No. 2A-106, or any standard keyboard adapter), in order to
plug the cable into the computer’s keyboard port.
2L-1700 / 2L-1701 2L-5201P / 5202P / 5203P
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Introduction
1-5

ACS-1208A Front View
1. Port LEDs
The Port LEDs provide status information about their
corresponding CPU Ports. There is one pair of LEDs for each
Port. The one on the left is the On Line LED; the one on the right
is the Selected Port LED:
MAn On Line LED lights ORANGE to indicate that the
computer attached to its corresponding port is up and running.
MA Selected LED lights GREEN to indicate that the computer
attached to its corresponding port is the one that has the KVM
focus. The LED is steady under normal conditions, but flashes
when its port is accessed under Auto Scan Mode (see p. 4-14).
MWhen the ACS-1208A is first powered on, the On Line and
Selected LEDs blink in sequence as the Switch performs a
self-test.
2. Reset Switch
Pressing this switch in performs a system reset. The switch is
recessed and must be pushed with a thin object - such as the end
of a paper clip, or a ballpoint pen.
2 3
1
4
POWER
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3. Power LED
The Power LED lights to indicate that the ACS-1208A is powered
up and ready to operate.
4. Station ID LED
The ACS-1208A’s Station ID is displayed here. If this is a Single
Station installation (see p. 2-1), or the First Station on a Daisy Chained
installation (see p. 2-2), the ACS-1208A has a Station ID of 01.
On a Daisy Chained installation, the ACS-1208A auto-senses its
position and displays the Station ID that corresponds to its place
in the chain. (see Port ID Numbering, p. 2-6 for details).
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1-7

ACS-1216A Front View
1. Port LEDs
The Port LEDs provide status information about their
corresponding CPU Ports. There is one pair of LEDs for each
Port. The one on the left is the On Line LED; the one on the right
is the Selected Port LED:
MAn On Line LED lights ORANGE to indicate that the
computer attached to its corresponding port is up and running.
MA Selected LED lights GREEN to indicate that the computer
attached to its corresponding port is the one that has the KVM
focus. The LED is steady under normal conditions, but flashes
when its port is accessed under Auto Scan Mode (see p. 4-14).
MWhen the ACS-1216A is first powered on, the On Line and
Selected LEDs blink in sequence as the Switch performs a
self-test.
2. Reset Switch
Pressing this switch in performs a system reset. The switch is
recessed and must be pushed with a thin object - such as the end
of a paper clip, or a ballpoint pen.
2 3
1
4
POWER
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3. Power LED
Lights to indicate that the ACS-1216A is powered up and ready to
operate.
4. Station ID LED
The ACS-1216A’s Station ID is displayed here. If this is a Single
Station installation (see p. 2-1), or the First Station on a Daisy
Chained installation (see p. 2-2), the ACS-1216A has a Station ID of
01.
On a Daisy Chained installation, the ACS-1216A auto-senses its
position and displays the Station ID that corresponds to its place
in the chain. (see Port ID Numbering, p. 2-6 for details).
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ACS-1208A / ACS-1216A Rear View
1. Daisy Chain Ports
When Daisy Chaining Units, the cables plug in here. The port on the
left is the Chain In port; the one on the right is the Chain Out port.
2. CPU Port Section
The cables that link to the computers plug in here. The shape of
these connectors has been specifically modified so that only
cables designed to work with this switch can plug in (see the
Cables section on p. 1-5 for details).
3. Cable Tie Slot
If you want to use a cable tie to gather the cables together, you can
run it through this slot to attach it to the unit.
4. Power Jack
The power adapter cable plugs in here.
12
4
3 65 7
12
4
3 65 7
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5. Firmware Upgrade Port
The Firmware Upgrade Cable that transfers the firmware upgrade
data from the administrator’s computer to the ACS-1208A /
ACS-1216A (see p. 5-2), plugs into this RJ-11 socket.
6. Firmware Upgrade Recovery Switch
During normal operation and while performing a fimware
upgrade, this switch should be in the NORMAL position. See p.
5-8 for details about the use of this switch.
7. Console Port Section
If this is a Single Station installation, or if this is the First Station
unit of a daisy chained installation, the keyboard, monitor, and
mouse plug in here.
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Notes:
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