ATEN VM0404HA User manual

VM0404HA
USER MANUAL
4K HDMI Matrix Switch

EMC Information
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device mat not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate
this equipment.
Warning: This equipment is compliant with Class A of CISPR 32. In a
residential environment this equipment may cause radio interference.
KCC Statement
유선 제품용 / A 급기기 ( 업무용 방송 통신 기기 )
이기기는 업무용 (A 급) 전자파적합기기로서 판매자 또는 사용자는 이점을 주
의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로 합니다 .
RoHS
This product is RoHS compliant.

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User Information
Online Registration
Be sure to register your product at our line support center:
Technical Support
When you contact us, please have the following information ready
beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision
level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
International
For online technical support – including troubleshooting,
documentation, and software updates, go to
http://eservice.aten.com
For telephone support, call this number:
International http://eservice.aten.com
International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

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North America
User Notice
All information, documentation, and specifications contained in this
manual are subject to change without prior notification by the
manufacturer. The manufacturer makes no representations or
warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or
fitness for any particular purpose. Any of the manufacturer's software
described in this manual is sold or licensed as is. Should the programs
prove defective following their purchase, the buyer (and not the
manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or
TV interference caused by unauthorized modifications to this device. It is
the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the
operation of this system if the correct operational voltage setting was not
selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE
SETTING IS CORRECT BEFORE USE.
Caution: There is a risk of explosion if the battery is replaced by an
incorrect type. Always dispose of used batteries according to the relevant
instructions.
Email Support [e-mail]
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988

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Package Contents
The VM0404HA 4x4 4K HDMI Matrix Switch package contains the
following items:
1 VM0404HA 4x4 4K HDMI Matrix Switch
1 Power Adapter
1 IR Remote Control
1IRReceiver
1 Mounting Kit
1 User Instructions*
Check to make sure that all the components are present and that nothing
got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices connected to it.
*Features may have been added to the VM0404HA since this manual
was printed. Please visit our website to download the most up-to-date
version of the manual.
Copyright © 2020 ATEN® International Co., Ltd.
Manual Date: 2020-02-12
ATEN and the ATEN logo are trademarks of ATEN International Co., Ltd. All rights
reserved. All other trademarks are the property of their respective owners.

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Overview
The ATEN VM0404HA, a 4x4 4K HDMI Matrix Switch supports up to 4K
resolutions, including UHD (3840 x 2160) and DCI (4096 x 2160), and
refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). Ready for future high-
definition trends, the VM0404HA is ideal for applications where the
routing of up to 4K digital video signals is required, such as in classrooms,
auditoriums and department stores.
The matrix switch offers an easy and affordable way to route any of 4
HDMI video sources to any of 4 HDMI displays and can be controlled and
operated through front-panel pushbuttons, IR and RS-232, ensuring
optimum control capabilities.

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Features
Connects any of 4 HDMI sources to any of 4 HDMI displays
Supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x
2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0)
EDID Expert™ – selects optimum EDID settings for smooth power-
up, high-quality display, and use of the best video resolution across
different screens
Multiple Control Methods – system management via front-panel
pushbuttons, IR and RS-232 serial control
Supports Dolby True HD and DTS HD Master audio
Signaling rates up to 3.4 Gbits for flawless 4K output
HDMI (3D, Deep Color, 4K) and HDCP 1.4 compatible
Consumer Electronics Control (CEC) allows interconnected HDMI
devices to communicate and respond to a single remote control
Supports ATEN LockPro™ HDMI cable lock for securing HDMI
cables
ESD protection for HDMI ports
Firmware upgradeable
Rack Mountable 1U design

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System Requirements
Source Devices
HDMI Type A output connector(s)
Note: A DVI/HDMI adapter is required when connecting a DVI source
device.
Display Devices
Display devices or receivers with an HDMI Type A input connector
Cables
1 HDMI cable for each source device you will be connecting
1 HDMI cable for each display device you will be connecting
Note: 1. No cables are included in this package. We strongly
recommend that you purchase high-quality cables of the
appropriate length since this will affect the quality of the audio
and video display. Contact your dealer to purchase the correct
cable sets.
2. If you wish to utilize the VM0404HA’s high-end serial controller
function, you will need to purchase an appropriate RS-232
cable. See Installing the RS-232 Controller, page 13.

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Components
VM0404HA Front View
No. Component Function
1 Input
Pushbuttons
These pushbuttons refer to the HDMI Input ports
found on the VM0404HA rear panel. Press to select
the Input port and display the connected Output ports
which are indicated by the Orange LED lights. When
an Input pushbutton is pressed you can press one or
multiple Output pushbuttons to connect them to the
selected input source.
Note: The INPUT (1–4) front panel pushbuttons have
built-in Blue LEDs that light to indicate they have
been selected.
2 Output
Pushbuttons
These pushbuttons refer to the HDMI Output ports
found on the VM0404HA rear panel. Press to select
the Output port and then press an Input port
pushbutton to connect it to that input source.
Note: The OUTPUT (1–4) front panel pushbuttons
have built-in Orange LEDs that light to indicate they
have been selected.
2
1

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VM0404HA Rear View
No. Component Function
1 Grounding
Terminal
The grounding wire attaches here. See Grounding,
page 11, for further details.
2 Power Switch This is a standard rocker switch that powers the unit
on and off.
3 Power Jack This is the DC power jack. The power cord from a
power source plugs in here.
4 HDMI Output
Ports
The cables from the HDMI display devices plug into
these ports.
5 HDMI Input
Ports
The cables from the HDMI source devices plug into
these ports.
6ExternalIR
Receiver Port
This 3.5 mm Mini Stereo Jack connects to the IR
Receiver unit included with your product.
7 Micro USB Port This micro USB port allows users to upgrade the
VM0404HA’s firmware.
8 RS-232 Serial
Port
This serial remote port is for input source selection.
4
2
5
1 3 6 78

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IR Remote Control
Note: The model number of the remote control unit shown above is
2XRT-0106G.
No. Component Function
1 Power ON/OFF Use the ON and OFF pushbuttons to turn the Output
displays on or off – by individual port, or all ports.
See IR Remote Selection, page 16 for details.
2 Output
Pushbuttons
1–4
Press Output pushbuttons 1–4 to select the display
you want to configure, then within 2 seconds press
the Input pushbutton 1–4 to select the source for the
display.
For detailed instructions, see Output Pushbuttons,
page 15.
3 Input
Pushbuttons
1–4
Press Input pushbuttons 1–4 to select the source
you want to display after you have pressed an Output
pushbutton 1–4. You must press the Input
pushbutton within 2 seconds after pressing the
Output pushbutton.
For detailed instructions, see Input Pushbuttons,
page 15.
1
2
3

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Installation
Installation of the VM0404HA is simply a matter of plugging in the
appropriate cables. To install the switch, refer to the installation diagram
below as you perform the following steps:
1. (Optional) If you are using the serial control function, use an
appropriate RS-232 serial cable to connect the computer or serial
controller to the VM0404HA’s female RS-232 port.
2. Use a grounding wire to ground the unit by connecting one end of the
wire to the grounding terminal and the other end of the wire to a
suitably grounded object.
Note: Note: Do not omit this step. Proper grounding helps to prevent
damage to the unit from surges and static electricity.
3. Use HDMI cables to connect the HDMI In ports on the video display
devices to the HDMI Out ports on the rear of the VM0404HA.
4. Use HDMI cables to connect the HDMI Out ports on the source
device(s) to the HDMI In ports on the VM0404HA. Four HDMI In ports
are located on the rear of the switch.
5. Connect the IR Receiver to the External IR Receiver Input Port.
6. Plug the provided power adapter into an appropriate AC power
source; plug the power adapter cable into the Power Jack on the
VM0404HA.
7. You may now power on the display and source devices.
1. Make sure that the power to any device that you connect
to the installation has been turned off.
2. Make sure that all devices you will be installing are
properly grounded.

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Installing the RS-232 Controller
In order to use the RS-232 serial interface to attach a high-end controller
(such as a PC) to the VM0404HA, use an appropriate serial cable (such
as a modem cable). The end connecting to the VM0404HA should have
a 9-pin male connector. Connect this to the serial interface on the rear of
the VM0404HA. Refer to number 1 on the diagram above.
Note: To configure the controller serial port, see page 20.
4
Hardware / Software
Controller
3
6
1
HDMI Source Devices
HDMI Display Devices
5
2

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Rack Mounting
The VM0404HA can be mounted in a 19” (1U) system rack. For the most
convenient front panel pushbutton configuration and operation at the
local site, mount the unit at the front of the rack, as follows:
1. Use the M3 x 6 Phillips head hex screws supplied with the Rack
Mount Kit to screw the rack mounting brackets onto the front of the
unit.
2. Position the unit in the front of the rack and align the holes in the
mounting brackets with the holes in the rack.
(continues on next page)
1. Important safety information regarding the placement of
this device is provided on page 27. Please review it
before proceeding.
2. Make sure that the power to all devices connected to the
installation are turned off. You must unplug the power
cords of any computers that have the Keyboard Power On
function.
Philips Hex Head
M3 x 6

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3. Screw the mounting brackets to the rack.

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Local Operations
This section provides information on how to locally operate the
VM0404HA via the front panel pushbuttons and IR remote control.
Note:
Before using the IR remote control, make sure you have plugged the
IR External Receiver into the VM0404HA and place the device where
IR signals can be received.
To remotely operate the system, see RS-232 Serial Interface,
page 20 for details.
LED Indicators
Refer to the table below for LED indicators (on input and output
pushbuttons)
LED Indicator System Status
All input and output pushbuttons
light up.
The front panel has idled over 10
seconds.
One input pushbutton and one
output pushbutton light up.
The output display is currently
assigned with the source.
One input pushbutton and multiple
output pushbuttons light up.
The output displays are currently
assigned with the source.
One input pushbutton lights up
and one output pushbutton
flashes.
The input is assigned to the
output.
The output display has been
turned off.

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Assigning Sources
To assign a source by first selecting the display(s), follow the steps below.
1. On the device panel or the IR remote control, press one or multiple
Output pushbuttons (1–4) to select the display(s) to which you wish
to assign a particular source.
The Output pushbutton(s) and the Input pushbutton of the assigned
source (if any) on the front panel light up.
2. Press the Input pushbutton (1–4) of the source to which you want to
assign to the selected displays.
The Input pushbutton and the Output pushbutton(s) you selected in
step 1 light up to indicate that the configuration is applied.
To assign a source by first selecting the source, follow the steps below.
1. On the device panel or the IR remote control, press the Input
pushbutton (1–4) of the source to which you want to assign.
The Input pushbutton and the Output pushbutton(s) that are currently
assigned with the source light up.
2. Press one or multiple Output pushbuttons (1–4) to select the
display(s) to which you wish to assign the source you selected in
step 1.
The Output pushbutton(s) and the Input pushbutton of the assigned
source (if any) on the front panel light up to indicate that the
configuration is applied.
Power on/offAll Displays
On the IR remote control, press the ON or OFF pushbutton. All displays
will be brought to the same power status, regardless of the individual
power statuses.

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Power on/off Individual Displays
1. On the IR remote control, press the Output pushbutton (1–4) you
want to power on/off.
2. Within 2 seconds, press the ON or OFF pushbutton.
Note: If the ON or OFF pushbutton is not pressed within 2 seconds,
the output you selected in step 1 loses effect and all the
displays will be powered on/off as you pressed the
pushbutton.

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Firmware Upgrades
To upgrade the firmware, power off the VM0404HA and do the following:
1. Download the firmware upgrade package from the VM0404HA
product page on our website: www.aten.com
2. Save and unzip the VM0404HA_upgrade_tool.exe (upgrade file) to
your computer.
3. Connect the computer to the VM0404HA’s Micro USB port via a USB
cable.
4. Power on the VM0404HA.
5. After a few seconds, double click the VM0404HA_upgrade_tool.exe
file to start the firmware upgrade process, and a window appears:
6. After the upgrade is complete, a message will appear:
7. Power off VM0404HA, then power it back on again.

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RS-232 Serial Interface
The VM0404HA’s built-in bi-directional RS-232 serial interface allows
system control through a high-end controller, PC, and/or home
automation / home theater software package.
Configuring the Serial Port
The controller’s serial port should be configured as follows:
Switch Port Commands
The formula for Switch Port commands are as follows:
Switch Command + Input Command + Port number + Output
Command + Port Number + Control + [Enter]
1. For example, to switch input port 02 (audio and video) to output port
03, type the following:
sw i02 o03 [Enter]
2. To turn off video and audio on port 03, type the following:
sw o3 off [Enter]
3. To switch the next output to port 2, type the following:
sw i02 + [Enter]
The following tables show the possible values for commands:
Baud Rate 19200
Data Bits 8
Parity None
Stop Bits 1
Flow Control None
Command Description
sw Switch command
Input Command Description
i Input command
Input Port Number Description
xx 01-04 port (default is 01)