ATI Technologies TV Wonder 550 User manual

TV Wonder™ 550 TV
tuner card
User’s Guide
P/N 137-71111-10

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Copyright © 2006, ATI Technologies Inc. All rights reserved.
ATI, the ATI logo, and ATI product and product-feature names are trademarks and/or registered
trademarks of ATI Technologies Inc.All other company and/or product names are trademarks and/or
registered trademarks of their respectiveowners. Features, performance and specifications are subject to
change without notice. Product may not be exactly as shown in diagrams.
Reproduction of this manual, or parts thereof, in any form,without the express written permission of ATI
Technologies Inc. is strictly prohibited.
Disclaimer
Whileeveryprecautionhasbeentakeninthepreparationofthisdocument,ATITechnologiesInc.assumes
no liability with respect to the operation or use of ATI hardware, software or other products and
documentation described herein, for any act or omission of ATI concerning such products or this
documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits,
or for punitive, incidental or consequential damages in connection with the furnishing, performance, or use
of the ATI hardware, software, or other products and documentation provided herein.
ATI Technologies Inc. reserves the right to make changes without further notice to a product or system
describedhereintoimprovereliability,functionordesign.WithrespecttoATIproductswhichthisdocument
relates, ATI disclaims all express or implied warranties regarding such products, including but not limited
to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

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Note: This graphics card is for use only with compatible UL Listed
personal computers that have Installation Instructions detailing user
installation of card cage accessories.
LIMPORTANT SAFETY INSTRUCTIONS
•Read Instructions - All the safety and operating instructions should
be read before the product is operated.
•Retain Instructions - The safety and operating instructions should be
retained for future reference.
•Heed Warnings - All warnings on the product and the operating
instructions should be adhered to.
•Compatibility - This option card is for use only with IBM AT or
compatible UL Listed personal computers that have Installation
Instructions detailing user installation of card cage accessories.
•Grounding - For continued protection against risk of electric shock
and fire, this accessory should be installed only in products equipped
with a three-wire grounding plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This is a
safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace the obsolete outlet. Do not defeat
the safety purpose of the grounding-type plug.
•Secure Attachment - All card securement pins shall be completely
tightened as to provide continuous bonding between the option card
and the PC chassis.
•Lightning - For added protection for this product during a lightning
storm, or when it is left unattended and unused for long periods of
time, unplug it from the wall outlet, and disconnect the antenna or
cable system. This will prevent damage to the product due to lightning
and power-line surges.
•Power Lines - An outside antenna system should not be located in
the vicinity of overhead power lines or other light or power circuits, or
where it can fall into such power lines or circuits.
•Antenna Installation - When installing an outside antenna system,
extreme care should be taken to keep from touching such power lines
or circuits, as contact with them may be fatal.

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Contents
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements 1
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . 3
Quick Installation 3
Detailed Installation 4
Installing your TV Wonder™ 550 5
Connecting Display Devices 6
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing Drivers and Software in Windows® 7
Software Installation Prerequisites 7
Using Your TV Wonder™ 550. . . . . . . . . . . . . . . . . 9
Using Your TV Wonder™ 550 with Windows® XP Media Center
Edition® 2005 9
Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting 11
Additional Accessories 12
Product Registration 12
Customer Care 13
Warranty Service 14
Compliance Information 14
FCC Compliance Information 15
Industry Canada Compliance Statement 15
CE Compliance Information 16
Informations de conformité de la CE 16
Electrical Safety 16
Waste Electrical and Electronic Equipment
(WEEE) Directive Compliance 16
VCCI Class B ITE Compliance Information 17
MIC Certification Information 17
BSMI Certification Information 17

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System Requirements 1
Getting Started
Your TV Wonder™ 550 is an advanced, analog TV tuner card that represents
a vast improvement in both video and audio quality over previous PC TV
tuner products. The TV Wonder™ 550 uses hardware MPEG encoding and
digital audio.
The TV Wonder™ 550 provides the following features:
• NTSC or PAL analog video decoding with motion-adaptive 3D comb
filtering (depending on region).
• Worldwide, analog, stereo audio decoding with digital output to the
PC.
• FM radio.
• MPEG-1 Layer II, 2-channel audio encoding.
• High quality MPEG-2 video encoder.
• Hardware noise reduction.
System Requirements
Hardware • Intel® Pentium® 4 or Celeron®, AMD Athlon® or
Sempron® (or compatible) CPU.
• Sound card and speakers.
• 128 MB of system memory; 256 MB or more is
recommended for best performance.
• Motherboard with free PCI or PCIe X1 slot (as
appropriate).
• CD-ROM drive (for installation software).
• An ATI Radeon® 9600 or newer graphics card is
recommended for optimal display output quality.
• Cable TV signal or amplified antenna.
Operating
System • Windows® XP Media Center Edition® 2005.
• Windows® XP (Professional or Home, Service Pack 2).
Monitor • High-resolution MultiSync or multi-frequency monitors or
any other type of VGA monitor.
• Digital flat-panel (DFP) displays or digital CRT display.

2 System Requirements

Quick Installation 3
Hardware Installation
This chapter guides you through the physical installation of your TV
Wonder™ 550.
Quick Installation
Experienced users and system administrators can follow these brief
instructions for installing the TV Wonder™ 550 in the shortest possible time.
To perform a quick installation
1Uninstall the drivers and software for any previous versions of the
product if you have not already done so.
2Shut down and disconnect your computer system.
3Remove any previously installed product.
4Install your new TV Wonder™ 550.
5Reassemble and connect your computer system.
6Install the TV Wonder™ 550 drivers and configuration software from
the ATI Installation CD-ROM by doing one of the following:
• Run through the automatic ATISETUP utility; or
•Start > Run > X:\ATISETUP.EXE (where Xis the drive letter of
your CD-ROM drive).

4 Detailed Installation
Detailed Installation
The following instructions will take you step by step through the installation
of your new TV Wonder™ 550.
Installation Diagram
XTV Wonder™ 550 with PCI Connector
YPCI Connection on Motherboard
ZInsertion Point for PCI Card
[TV Wonder™ 550 with PCIe X1 Connector
\PCIe X1 Connection on Motherboard
]Insertion Point for PCIe X1 Card

Installing your TV Wonder™ 550 5
Installing your TV Wonder™ 550
1Turn off the computer, monitor, and other peripheral devices.
2Unplug the computer’s power cord, and disconnect all cables from the
back of your computer.
3Remove the computer cover. If necessary, consult your computer’s
manual for help in removing the cover.
4Locate an available PCIe X1 or PCI slot (as appropriate) and, if
necessary, remove the metal back-plate cover.
5Align your TV Wonder™ 550 with the appropriate slot, and then press it
in firmly until the card is fully seated.
6Screw in or fasten the TV Wonder™ 550 securely and replace your
computer cover.
7Reconnect any cables you have disconnected, and then plug in the
computer’s power cord.
8Attach a TV antenna or cable cord to the TV connector on your TV
Wonder™ 550. For FM attach an antenna to the FM connector on your
TV Wonder™ 550. If your cable service provides an FM signal, you can
use a splitter to connect the cable to the FM and TV connectors on your
card.
9Plug the purple input adapter that came with your TV Wonder™ 550
into the AV IN connection.
10 Attach your S-video source and/or composite source to the proper input
on the purple input adapter.
11 Turn on the monitor, and then your computer.
LWARNING - Wait approximately 20 seconds after unplugging the
power cord before disconnecting a peripheral or removing a
component from the motherboard to avoid possible damage to the
motherboard.
LWARNING - Remember to discharge your body’s static electricity by
touching the power supply or the metal surface of the computer
chassis before touching the motherboard or components.

6 Connecting Display Devices
If you have properly installed your card, operating system messages will
appear once the boot procedure is finished. Proceed with the installation
of drivers and software.
Connecting Display Devices
The following connections are available:
TV Wonder™ 550 Baseplate
XCable TV Coaxial Connection
YFM Radio Coaxial Connection
ZAV IN Connection (to Purple Adapter)

Installing Drivers and Software in Windows® 7
Software Installation
Thischapter will guideyou through theinstallation ofthedrivers andsoftware
associated with your TV Wonder™ 550.
Note: In order to use your TV Wonder™ 550 you will require
Windows® XP Media Center Edition® 2005 or one of the following
multimedia software applications:
• Catalyst Media Center™
• CyberLink PowerCinema™
• InterVideo Home Theater™
• SnapStream Beyond TV™
• Other 3rd party DirectShow TV applications
Installing Drivers and Software in
Windows®
You will need to install the TV Wonder™ 550 drivers and software in the
following cases:
• After you have installed the card in your system.
• After you have reinstalled or upgraded your operating system.
This procedure applies to Windows® XP.
Software Installation Prerequisites
To install or remove the drivers, you must have administrator rights or be
logged on as a user with administrator rights.
Your operating system must be installed and running before you can install
the TV Wonder™ 550 drivers. We also recommend that you have the latest
Service Pack installed.
Note: The installation dialog will display in English if your operating
system’s language is not supported.

8 Installing Drivers and Software in Windows®
To install ATI drivers and software
1Start your system. When the Found New Hardware Wizard comes
up, click Cancel. When the System Settings Change window asks
you to restart your computer, click No.
2Run the ATISETUP utility. The ATISETUP utility will start
automatically if you insert the ATI Installation CD-ROM into your CD-
ROM drive after the operating system has started. If your CD-ROM
auto-run is not enabled or the ATISETUP utility does not start
automatically:
a) Click the Start button in the task bar.
b) Click Run.
c) Select ATISETUP.EXE from the root directory of the ATI
Installation CD-ROM.
d) Click OK.
3Click Install under Software Install.
4Click Next.
5Click Yes to the license agreement. ATI Easy Install will start the
Installation Wizard.
6Follow the wizard’s on-screen instructions to complete the installation.
Note: The Express installation option is recommended. Custom
installation allows you to select individual software components for
installation.
7When the Setup complete message appears, select Yes, I want to
restart my computer now and click Finish.
8After the system reboots, the Found New Hardware message may
display the Digital Signature Not Found message. Click Yes or
Continue to complete the driver installation.

Using Your TV Wonder™ 550 with Windows® XP Media Center Edition® 2005 9
Using Your TV Wonder™ 550
Your TV Wonder™ 550 can receive up to 125 analog cable television
channels and up to 70 analog antenna channels in smooth, full-motion video.
You can watch TV full-screen or in a window.
The TV Wonder™ 550 supports the following multimedia software:
• Windows® XP Media Center Edition® 2005
• Catalyst Media CenterTM
Several third-partyTV viewing andPVR applications alsowork withyour TV
Wonder™ 550, including the following:
• CyberLink PowerCinemaTM
• InterVideo Home TheaterTM
• SnapStream Beyond TVTM
For information on TV controls, consult the online help for your particular
program.
Using Your TV Wonder™ 550 with
Windows® XP Media Center Edition® 2005
Start TV from Windows® XP Media Center Edition® 2005
Note: You must have Windows® XP Media Center Edition® 2005
installed on your computer.
1In the Windows® Start Menu, click Media Center.
or
From the Windows® Start Menu, choose Programs > Accessories >
Media Center > Media Center.
2Click the MY TV button, and then click Live TV.
Note: If video is not displayed, you may need to update your graphics
card drivers.

10 Using Your TV Wonder™ 550 with Windows® XP Media Center Edition® 2005

Troubleshooting 11
Reference
This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
Video & TV Problems
Problem Possible Solution
Video is Unstable
or Only Black and
White
• Check that you are using the correct broadcast
standard format.
• Check the quality of your incoming TV signal on
another receiver; bad reception may be the cause.
• Try connecting your tuner directly to the cable TV or
antenna source. Too many splitters in the cable will
degrade the signal.
There is No Video
or Audio • Ensure that your cable or antenna is connected.
• In the TV Video Settings page, ensure that the video
connector is set to the correct source.
• Check that the audio and video connectors are
securely plugged into the correct jacks.
• Check that your video card is securely seated in its slot.
Please refer to the user guide for the card location.
Video Recording
Stops
Unexpectedly
• Video files are typically very large; ensure that you
have sufficient disk space.
• Ensure that you are recording to the correct hard disk -
check the Record on Drive setting in the Media Center
by clicking on My TV, then Settings, then Recorder
which takes you to the Recorder Storage page.
• The maximum file size for the FAT32 file system is 4
Gigabytes.
• Disable screen savers while recording.
• Disable Power management while recording.

12 Additional Accessories
Additional Accessories
Additional and replacement cables, installation CD-ROMs, manuals, and
otheraccessories forATI productscanbe purchasedfromthe onlineATI store
at:
ati.com/online/accessories
Product Registration
To activate Customer Care you must register your product with ATI at:
Dropped Frames
During Video
Recording
Dropped frames during video recording indicates that
some part of the system is not fast enough to keep up with
the recording. Recording video is a very demanding task
for even the most powerful system. To achieve the best
results, you must dedicate the PC to recording, and
ensure that nothing else is active during recording.
• Defragment your hard drive.
• A large, dedicated disk is recommended if you plan to
do much video recording.
• Ensure that DMA is enabled for your hard drive, to
improve disk access speed and free up the system
CPU.
• Close all other running tasks, including those in the
System Tray — clock, popup reminders, virus
scanners, etc.
• Close and exit from any Task Scheduler.
• Do not log on to your network.
• Do not connect USB devices while recording.
• Do not open or close CD-ROM trays while recording.
• Do not move the mouse while recording.
Poor TV
Reception • If you use an indoor antenna, you will get the best results with an amplified model. Place it as far away
from the PC monitor as possible, to avoid interference.
• Splitting the cable or antenna input can reduce the
signal quality. For the best reception, connect the cable
or antenna directly to your card.
Video & TV Problems
Problem Possible Solution

Customer Care 13
ati.com/online/registration
Customer Care
For detailed instructions on how to use your ATI product, refer to the Online
User’s Guide included on your ATI installation CD-ROM.
If you require further assistance with your product, the following Customer
Care options are available:
Service Availability Language Access
Online
or
Mail
24/7 English,
French,
Spanish,
Portuguese,
German
ati.com
or
ATI TECHNOLOGIES INC.
Attention: Customer Care
1 Commerce Valley Drive East
Markham, Ontario
Canada L3T 7X6
Telephone
US &
Canada
9:00AM -
7:00PM EST.
Monday to
Friday.
English 1-877-284-1566 (toll-free)
or
1-905-882-2626 (International
and/or local toll charges to
Canada will apply).
Telephone
Europe
and Other
Regions
10:30 to
00:00 GMT
10:30 to
19:00 GMT
12:00 to
20:30 GMT
English
German-
French
Spanish-
Portuguese
+00800-6677-1111 (toll-free)
or
[phone] (International
and/or local toll charges to
Canada will apply)

14 Warranty Service
ATI Customer Care will work to resolve your issue and help you to get your
ATI product up and running. If your issue is not resolved, our technicians will
determine whether the difficulty you are experiencing is the result of the ATI
product, whether your product contains a defect, and whether your product is
under warranty.
• ATI Customer Care is unable to assist with refunds, returns, or
exchange specific inquiries. If resolving the problem being
experienced is critical to your decision to keep the product, it is your
responsibility to ensure that you know and are within the period of
time your reseller will allow for refunds, returns or exchange.
• ATI is not responsible for any expense incurred accessing Customer
Care. It is expected that customers will review the expense associated
with the available support options and will choose the method that
best meets their needs and budget.
• ATI Customer Care reserves the right to limit support options for
products that are not registered or are at End of Life.
Warranty Service
Please contact your original point of sale or product manufacturer for
warranty service.
Compliance Information
This section details the compliance information for this product.
Telephone
Latin
America /
South
America
7:00AM to
3:30 PM EST
7:00AM to
7:00PM EST
Spanish,
Portuguese
English
+0800-333-5277(Argentina)
+0800-891-9068 (Brazil)
+001800-514-3276 (Mexico)
other:
[phone] (International
and/or local toll charges to
Canada will apply)
Service Availability Language Access