ATL Berkshire 220 User manual

Thank you for choosing a Berkshire 220 telephone. You have selected
a carefully designed telephone that incorporates the very latest
technology, offering a stylish instrument and providing many years of
excellent service. This booklet will ensure you obtain the best use of
your telephone.
User Guide
Berkshire 220

– 2–
LOCATIONS AND FUNCTIONS
1MUTE Press to turn microphone off, for both handset and
headset.
2TRANSFER To use for line transfer or intercom behind PBX
system.
3REDIAL Press to dial the last dialed number.
4HEADSET AND
IN USE LED
A. LED will light up when the unit is in use.
B. LED will flash when there is an incoming call.
C. When headset is plugged in,
press and the headset will start working
5DIALING KEYS
(0-9, *, #)
To dial numbers and extensions.
6HANDSET CORD To connect a handset.
7HANDSET HOOK Turns 180 degrees to hang up the handset when the
unit is mounted on the wall.
8HOOKSWITCH Press to end call.
9HANDSET For speaking and listening.

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LOCATIONS AND FUNCTIONS
10 HEADSET SOCKET Connect headset.
11 HANDSET SOCKET Connect handset.
12 LINE CORD SOCKET Connect telephone to wall jack.
13 Ringer volume
HIGH - LOW - OFF
14 Handset / headset volume
HIGH - MEDIUM - LOW
15 SLOT FOR STAND
16 STAND

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PREPARING TO USE YOUR BERKSHIRE 220
INITIAL CHECK
Our telephones are checked, tested and leave us in perfect condition. If yours
is damaged, please return it to your supplier with proof of purchase, for a
replacement.
CONNECTION
The Berkshire 220 telephone can be connected either to a Direct Exchange
Line (DEL), or as an extension to a compatible company exchange (PABX).
HANDSET CORD
This cord must be connected between the telephone and handset. Take the
longer end of the handset cord, locate the port marked with a handset symbol
on the base of the telephone and push to locate, then feed the cable through
the slots to secure the handset cord. Connect the other end of the cord to the
base of the handset to complete.
LINECORD
The Berkshire 220 is supplied with two line cords, select your required line
cord i.e., the standard BS6312 BT-socket, or RJ45 socket for category 5/6
installations. The base of the telephone has a port marked with a telephone
symbol, plug your selected line cord into this port first, then feed the cable
through the slots to secure the line cord. Connect the other end to your
telephone line termination point, i.e., the BT Socket or RJ45 Port.
RINGER VOLUME
The base of the Berkshire 220 is fitted with a three position slide switch
so that the volume of the ringer can be adjusted, the options available are
HI / LOW / OFF
HANDSET / HEADSET VOLUME
The base of the Berkshire 220 is fitted with a three position slide switch so
that the volume of the handset / headset can be adjusted, the options are
HI / MEDIUM / LOW

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STAND INSTALLATION AND SETUP
The Berkshire 220 can support two different tilt angles of 49° and 30°, see
below
ATTACHING THE STAND TO THE TELEPHONE
This paragraph below illustrates an example of 49° angle installation with the
stand. There are two sets of “bolt” on the top of the stand (A and B) and there
are two sets of notches on the back of the phone.

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The procedure for attaching the stand to the telephone is as follows:
Place the main body of the Berkshire 220 face down on a “soft” surface so as
to not scratch the telephone. Slide the “A” bolt into the notch hole.
For the other stand angle i.e., 30° please change the “B” bolt to slide into the
notch hole.
DETACHING THE STAND FROM THE TELEPHONE
To remove the stand from the Berkshire 220, follow the procedures below (we
are using a 49° stand as an example):
Place the main body of the Berkshire 220 face down on a “soft” surface so as
to not scratch the telephone. Slide the “A” bolt out of the notch hole.

– 6– – 7–

– 8–
WALL MOUNTING
The Berkshire 220 can be wall mounted if required, without the use of an
additional bracket. When wall mounting you will have to change the position
of the handset hook and fix the base unit to the wall, please follow the steps
below.
TO CHANGE POSITION OF HANDSET
HOOK
• Remove the handset hook by sliding
upwards
• Rotate handset hook by 180 degrees and
re-insert
TO FIX THE TELEPHONE TO THE WALL
• Choose a location close to the telephone
wall socket
• Mark the wall 8.3 cm vertically apart on
the wall, see Figure 2
• Check the location of the marks before
drilling to ensure there’s no hidden wiring
or pipes in the wall
• Drill and then insert the screws into
the wall leaving the heads around 2
millimetres out from the wall, adjusting if
necessary
• Fix the telephone unit to the wall

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RECEIVING CALLS
Incoming calls will be announced by the audible ringer and flashing LED.
To answer the call simply lift the handset or if a headset is plugged in press the
Headset button.
MAKING CALLS
Pick up the handset, or press the Headset button, listen for dial tone and
dial the number you wish to call
ENDING CALLS
Simply return the handset to its normal position, or if you are using the
Headset press the Headset button.
FEATURES AND FACILITIES
HEARING AID COMPATIBILITY
For hearing aid users, an inductive coupler has been installed in the handset to
improve audible efficiency.
TRANSFER KEY (RECALL)
Berkshire 220 telephones are provided with a ‘TRANSFER’ key, required by
modern public and private exchanges, in order to gain access to various
features such as ‘transferring a call’.
REDIAL KEY
If you wish to redial the last number you dialled, you can do so by lifting the
handset and pressing the ‘REDIAL’ button.
MUTE KEY
The microphone in the handset or headset can be turned off (mute) in order for
you to refer to a colleague without your caller hearing you.
• Pressing the ‘MUTE’ button turns the microphone off.
• Pressing the ‘MUTE’ button again turns the microphone back on.

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MESSAGE WAITING & RINGING INDICATOR
There are three versions of message waiting (MW) indication supported
within the Berkshire 220 telephone (MW 3, 8 and 10). The telephone will
automatically detect what type of MW you require so no user input is required.
In all cases, an LED is built into the headset key of the telephone which is
used to indicate the selected functions and incoming calls.
Any questions you may have should be directed in the first instance to your
telephone supplier with details of your PABX.
SWITCHING MODES OF USE
The headset and handset mode are switchable, when in headset mode,
pick up the handset and the telephone will switch to handset mode. When
in handset mode, press the headset button, hang up the handset, and the
telephone will switch to headset automatically.
HELP
If the telephone appears to be faulty when first connected, a few simple
checks may help to identify some possible problems, as listed below:
NO DIAL TONE
• Check that the telephone plug is fully inserted in the socket.
• If it is, try connecting the telephone into another socket, if available. If dial
tone is now heard, the original socket is faulty.
• Alternatively, try connecting another telephone into your socket. If this
telephone gives dial tone, then your new telephone is probably faulty.
RINGER DOES NOT SOUND
• Check that the telephone plug is fully inserted in the socket.
• If it is, check that the ringer volume is not set to Off.
For help with call divert and call pickup etc. please contact your Telecoms
Team (IT) or Service Provider as this will vary depending on what
switchboard you’re connected to and is NOT a function of the Berkshire 220.
Further concerns may also be addressed by calling our Technical Support
Department on 0330 333 8259, our main switchboard on 0330 333 8250 or
visiting our website, www.atltelecom.com/support

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COMPLIANCE NOTES
The Berkshire 220 may be connected to the following types of installation:
• Direct Exchange Lines (DEL)
• Compatible Private Automatic Branch Exchanges (PABX). Please contact
the supplier of your Berkshire 220 to confirm compatibility with your PABX
Whilst the Berkshire 220 is compliant as an extension to a compatible PABX
system, it cannot be guaranteed to operate under all possible conditions of
connection. Any case of difficulty should be referred, in the first instance, to
the supplier of your telephone.
GUARANTEE
Your Berkshire 220 telephone is designed and manufactured to exacting
quality standards. This enables ATL Telecom Limited to offer a 2-year
guarantee from the date of purchase. This guarantee protects against faulty
material or workmanship, applies to the UK only and is not transferable.
The terms and conditions under which the guarantee will be valid are as set
out below.
1. Misuse or any modification carried out to the telephone, or operation
other than in accordance with the instructions supplied, will invalidate the
guarantee.
2. Damage arising from incorrect installation, accidental damage or
consequential loss, are not covered under the guarantee.
3. In the event of a fault developing during the period of the guarantee, the
complete telephone should be returned to your supplier, adequately and
safely packed, together with proof of date of purchase.
4. The liability of ATL Telecom Limited will be limited to the cost of repair or
complete replacement of the same defective instrument, at the discretion
of the company. In the event that the same item is not available, a suitable
alternate will be offered.
5. The terms of this guarantee do not affect your statutory rights.

Registered in England & Wales # 04335781
Printed in China
1/582/001/610 Issue 01
ENVIRONMENT
The symbol shown opposite and, on the product, means that
the product is classed as Electrical or Electronic Equipment
and should not be disposed with other household or
commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE)
Directive (2012/19/EU) has been put in place to recycle
products using best available recovery and recycling
techniques to minimize the impact on the environment, treat
any hazardous substances and avoid the increasing landfill.
MANUFACTURER’S DECLARATION
ATL Telecom Limited declares that this product is in conformity with the
Directive 2014/30/EU, a copy of the Declaration of Conformity is available
upon request from ATL Telecom Limited.
Registered Office
ATL Telecom Limited
Unit D, De Clare House
4 Sir Alfred Owen Way
Pontygwindy Industrial Estate
Caerphilly
CF83 3HU
United Kingdom
www.atltelecom.com