ATL Berkshire M-CAT User manual

User
Guide
The ATL Berkshire M-CAT (Card Activated Telephone) is a quality product made by
ATL Telecom Ltd, designed to be used in conjunction with a credit/debit and pre-paid
calling card platform. Details of the platform service provider will be available from
your telephone supplier. The M-CAT is normally installed by telecom technicians, since
it requires programming to operate with the service provider’s credit/debit card and
prepaid calling card platform.
SWITCHABLE MESSAGE WAITING
There are three versions of message waiting
indication supported within the Berkshire
M-CAT (MW 3, 8 and 10). This selection is
made via a 4 position switch located to the
rear of the phone, indicated by the letters
‘MW’.
A ‘Ring Indicator’ position is provided that has
the additional benefit of being activated by
short ring burst MW signals - see website for
details.
In all cases, an LED in the top right hand
corner of the telephone is used to indicate the
selected functions and incoming calls.
Any questions you may have should be
directed in the first instance to your telephone
supplier with details of your PABX.
Further concerns may also be addressed by
calling our Technical Support Dept. or visiting
our website, www.atltelecom.com
HEARING AID COMPATIBILITY
For hearing aid users, an inductive coupler has
been installed in the handset of the Berkshire
M-CAT , to improve audible efficiency.
Compliance Notes
The Berkshire M-CAT may be connected to
the following types of installation:
•
Direct Exchange Lines (DEL)
•
Compatible Private Automatic Branch
Exchanges (PABX). Please contact the
supplier of your Berkshire M-CAT Phone to
confirm compatibility with your PABX.
Whilst the Berkshire M-CAT is compliant as
an extension to a compatible PABX system,
it cannot be guaranteed to operate under all
possible conditions of connection. Any case of
difficulty should be referred in the first instance
to the supplier of your telephone.
Guarantee
Your Berkshire M-CAT is designed and
manufactured to exacting quality standards.
This enables ATL Telecom Limited to offer a 3
year guarantee from the date of purchase. This
guarantee protects against faulty material or
workmanship, applies to the UK only and is
not transferable.
The terms and conditions under which the
guarantee will be valid are as set out below.
1. Misuse or any modification carried out to
the telephone, or operation other than in
accordance with the instructions supplied,
will invalidate the guarantee.
2. Damage arising from incorrect installation,
accidental damage or consequential loss,
are not covered under the guarantee.
3. In the event of a fault developing during
the period of the Guarantee, the complete
telephone should be returned to your
supplier, adequately and safely packed,
together with proof of date of purchase.
4. The liability of ATL Telecom Limited will be
limited to the cost of repair or complete
replacement of the same defective
instrument, at the discretion of the
company. In the event that the same item
is not available, a suitable alternate will be
offered.
5. The terms of this guarantee do not affect
your statutory rights.
Manufacturer’s Declaration
ATL Telecom Limited declares that this product
is in conformity with the essential requirements
of the ‘R&TTE directive 1999/5/EC’
Note: A copy of the Declaration of Conformity
is available upon request from ATL Telecom
Limited.
ATL Telecom Limited,
Cypress Drive,
St Mellons,
Cardiff, CF3 0EG
Telephone: [phone]
Facsimile: [phone]
www.atltelecom.com
1/346/001/610 Issue 01 May. 2005
Berkshire M-CAT
Berkshire M-CAT

Memory 2 - Service number as required
e.g. central reservations or
similar.
Memory 3 - Other service number as
required
Also in the PABX programming, bar access
to outside lines from all M-CAT equipped
extensions (except to free system speed dial
numbers).
This is very important!
Failure
to do this could result in users making calls
directly from the M-CAT without the cost
being charged to their card.
PABX Programming
1. To place the M-CAT in ‘program mode’,
connect the M-CAT , lift the handset,and
swipe the commissioning card sent to you.
2. The confirmation sound of two beeps will be
heard if this is OK. If an invalid sequence is
keyed when in programming mode, an error
sound of 1 long beep will be heard.
3. Program the service providers access number
by keying the following sequence;
Press the mute/modem key (M) followed by
# xxx M (where xxx is the speed dial code).
Program the three memory button numbers
in a similar way, referring to the summary
table.
4. Key M**, and wait for the phone to dial the
service provider. The service provider’s system
will advise the Terminal ID of that particular
M-CAT . Keep a careful note of this together
with the exact location of the phone (room
number etc). This will be needed when
registering the site with the service provider.
Hang up when finished.
5. Make a test call using a credit card, debit
card or prepaid phonecard.
Summary of programming command
DEL Programming
For smaller installations that have a Direct
Exchange Line only, and no PABX, such as a
guest house, use the following instructions.
1. Arrange for the network operator to bar
all incoming calls, and all outgoing calls
except 999/112, and 0800.
This is very
important!
Note that on DEL’s the three
memory buttons should only be able to dial
999/112 and 0800 numbers.
2. To place the M-CAT in ‘program mode’,
connect the M-CAT , lift the handset, and
swipe the commissioning card sent to you.
3. Press the mute/modem key (M) (#) "ACCESS
NUMBER" (M). This number will be dialled as
the service providers access number when a
card is swiped through the M-CAT.
4. Press M** to exit program mode. This will
also initiate a call to the service provider
where upon a ‘Terminal ID#’ will be issued
by the service provider. Take note of this
number and hang up.
5. Make a test call using a credit card, debit
card or prepaid phonecard.
Additional Features
MESSAGE WAITING
MW3 is used by systems that use high voltage
DC signalling. MW8/10 however use line
reversal methods to indicate that a message is
present.
Introduction
The
atl Berkshire M-CAT is a unique product
that allows telephone and modem data calls
to be made using either prepaid phonecards or
credit/debit cards. It is designed for use as an
extension telephone to a PABX, as the M-CAT
uses some of the features of the PABX system.
It can be used on a direct exchange line (DEL),
although great care must be taken during
set-up in order to prevent possible misuse and
fraud. These ‘Call Barring’ precautions are
detailed in the installation section of this guide.
SITE SERVICE REGISTRATION
Whether PABX or DEL lines, service set-up
of the M-CAT will require a telephone call
to the service provider, where upon specific
questions will be asked about your application.
The service provider will then send you a
‘commissioning card’ that will allow you
to program the M-CAT , along with a ‘site
registration form’ to sign and return. This
form identifies the M-CAT's ‘site owner’ and
activates the commercial agreement between
you and the service provider.
PRINCIPLE OF OPERATION
When a user swipes their credit/debit
card through the M-CAT , the telephone
automatically dials the service provider’s 0800
access number. The user is then connected to
the service provider’s system and is prompted
by a series of voice instructions. The card
is checked whilst the user is on-line and is
prompted to dial the number required. At the
end of the call, the service provider’s system
charges the cost to the user’s card.
ACCEPTED CARDS
The M-CAT works with Mastercard, Visa,
American Express, Diners Club, and Delta,
together with prepaid phone cards issued by
the service provider. The sequence of operation
as far as the user is concerned is identical.
PROGRAMMABLE PABX FEATURES
There are three one touch memory buttons
that can be programmed at installation with
frequently dialled numbers. When the M-CAT
is connected to a PABX, these buttons can
provide a means of making an emergency
call, or can access a hotel’s central reservations
or similar service. Their use will need to be
identified in any user instructions that are
provided.
PABX INSTALLATION
In a typical hotel or similar applications, the
rooms are wired as separate extensions of the
main PABX, and a master line jack is provided
in each room. The M-CAT is plugged directly
into these sockets. Each M-CAT in the site
needs to be programmed to call the service
provider’s 0800 access number before it will
work.
The easiest way to program the service
provider’s access number and the other
memory button numbers, is to store them in
the PABX’s central memory as system speed
dial numbers. Most PABXs have this facility.
The M-CAT is then programmed to dial the
short access codes that make the PABX dial the
stored numbers.
Some customers may have pre-arranged with
ATL
to factory program the short codes in
advance, to comply with the PABX on site.
As many PABXs have different memory short
codes however, these codes may have to be
manually changed (see programming). Refer
to the PABX programming manual for exact
details on what is required.
Hotel example
In the main programming set up four system
speed dial memories as follows;
Memory 0 - Service provider number.
Memory 1 - Internal operator, reception, or
similar.
Swipe config. card
Invoke programming sequence
M # xxx M
Program service provider access No. (xxx = No.)
Program service provider access No. (xxx = No.)
M Mem 1 xxx M
Program Memory button 1 No. (xxx = No.)
M Mem2 xxx M
Program Memory button 2 No. (xxx = No.)
M Mem3 xxx M
Program Memory button 3 No. (xxx = No.)
M **
End Prog. mode and call to get Term. ID