Atop SE5404D Series User manual

SE5404D Series
4-Port DIN-Rail Serial Device Server
User’s Manual
Version 1.3
May 2012
Tel: [phone]
Fax: [phone]
http://www.atop.com.tw

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
- 1 -
IMPORTANT ANNOUNCEMENT
The information contained in this document is the property of Atop Technologies, Inc. and is supplied for the sole
purpose of the operation and maintenance of products of Atop Technologies, Inc. No part of this publication is to be
used for any other purposes, and it is not to be reproduced, copied, disclosed, transmitted, stored in a retrieval
system, or translated into any human or computer language, in any form, by any means, in whole or in part, without
the prior express written consent of Atop Technologies, Inc.
Published by
Atop Technologies, Inc.
2F, No. 146, Sec. 1, Tung-Hsing Rd.
Jubei City, Hsinchu 30261
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.atop.com.tw
Copyright © 2011 Atop Technologies, Inc. All rights reserved.
All other product names referenced herein are registered trademarks of their respective companies.

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
- 2 -
Thank you for purchasing SE5404D Serial Device Server product. This document intends to provide customers
with brief descriptions about the product and to assist customers to get started. For detail information and
operations of the product, please refer to the product user’s manual in the product CD or diskette.
FCC WARNING
Class A for Serial Device Server (Model SE5404D series)
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and radiates radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expenses.
A shielded-type power cord is required in order to meet FCC emission limits and also to prevent interference to the
nearby radio and television reception. It is essential that only the supplied power cord can be used.
Use only shielded cables to connect other devices to this equipment by RS-232 or RS-485 ports.
Be cautioned that changes or modifications not expressly approved by the party responsible for compliance could
void your authority to operate the equipment.

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
- 3 -
Contents
1. INTRODUCTION .............................................................................................................................. 7
1.1 PACKAGING...............................................................................................................................................7
1.2 APPLICATION CONNECTIVITY ........................................................................................................................8
2. HARDWARE SETUP........................................................................................................................ 12
2.1 LED INDICATORS......................................................................................................................................13
2.2 INSTALLATION PROCEDURES .......................................................................................................................14
3. SOFTWARE SETUP ......................................................................................................................... 15
3.1 CONFIGURATION BY SERIAL MANAGER UTILITY ..............................................................................................16
3.1.1.Static IP ........................................................................................................................................16
3.1.2 DHCP client (Dynamic IP) .............................................................................................................16
3.2 TELNET CONFIGURATION ...........................................................................................................................17
3.2.1 GENERAL INFORMATION .........................................................................................................................18
3.2.2 NETWORKING CONFIGURATION ...............................................................................................................19
3.2.3 LAN Settings .................................................................................................................................19
3.2.4 DNS Settings.................................................................................................................................20
3.2.5 SNMP Settings..............................................................................................................................21
3.2.6 COM PORT CONFIGURATION ..................................................................................................................21
3.2.7 TCP Server for Link Mode .............................................................................................................22
3.2.8 TCP Client for Link Mode ..............................................................................................................22
3.2.9 UDP Link Mode.............................................................................................................................23
3.2.10 Serial Settings.............................................................................................................................24
3.2.12 ALERT SETTINGS .................................................................................................................................24
3.2.13 Configuring E-mail......................................................................................................................25
3.2.14 Configuring Alert Event ..............................................................................................................26
3.2.15 SYSTEM CONFIGURATION......................................................................................................................27
3.2.16 Link State....................................................................................................................................27
3.2.17 Time Settings..............................................................................................................................28
3.2.18 Security Settings.........................................................................................................................28
3.2.19 RESTORING FACTORY DEFAULT ...............................................................................................................29

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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3.2.20 RESTART SYSTEM ................................................................................................................................29
3.3 WEB CONFIGURATION ..............................................................................................................................30
3.3.1 LOGIN TO SYSTEM .................................................................................................................................30
3.3.2 GENERAL INFORMATION .........................................................................................................................30
3.3.3 NETWORK CONFIGURATION ....................................................................................................................32
3.3.4 LAN 1 Settings ..............................................................................................................................33
3.3.5 LAN 2 Settings ..............................................................................................................................34
3.3.6 DNS Settings.................................................................................................................................34
3.3.7 SNMP Settings..............................................................................................................................35
3.4 COM PORT CONFIGURATION .....................................................................................................................36
3.4.1 TCP Server for Link Mode .............................................................................................................36
3.4.2 TCP Client for Link Mode ..............................................................................................................38
3.4.3 UDP for Link Mode .......................................................................................................................39
3.4.5 Serial Settings...............................................................................................................................40
3.4.6 Advanced Settings ........................................................................................................................41
3.4.7 ALERT SETTINGS ...................................................................................................................................43
3.4.8 Configuring E-mail........................................................................................................................44
3.4.9 Configuring Alert Event ................................................................................................................45
3.5 SYSTEM CONFIGURATION...........................................................................................................................46
3.5.1 Link State information..................................................................................................................47
3.5.2 Log Settings ..................................................................................................................................47
3.5.3 System Log....................................................................................................................................49
3.5.4 COM Log.......................................................................................................................................49
3.5.5 Time Settings................................................................................................................................49
3.5.6 Security Configuration..................................................................................................................50
3.5.7 Import/Export...............................................................................................................................52
3.5.8 Restore Factory Default................................................................................................................53
3.5.9 Restart System..............................................................................................................................54
4. USING VIRTUAL COM .................................................................................................................... 56
4.1 SETUP OF A VIRTUAL COM DRIVER ..............................................................................................................56

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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4.1.1 Pre-installation requirements.......................................................................................................56
4.1.2 Cautions on Use............................................................................................................................56
4.1.3 Limitation .....................................................................................................................................56
4.1.4 Installation ...................................................................................................................................57
4.1.5 Uninstalling ..................................................................................................................................57
4.2 VIRTUAL COM COMMUNICATION ...............................................................................................................57
4.2.1 Enable Virtual COM on SE5404D .................................................................................................57
4.2.2 Run Serial/IP on PC.......................................................................................................................58
4.3 CONFIGURING VIRTUAL COM PORTS...........................................................................................................58
5. SNMP SETUP................................................................................................................................. 60
5.1 SNMP NETWORK MANAGEMENT PLATFORM ...............................................................................................60
5.2 USING NETWORKVIEW AS AN EXAMPLE ......................................................................................................60
6. START WRITING ONES OWN APPLICATIONS ................................................................................... 62
6.1 PREPARING THE SYSTEM............................................................................................................................62
6.2 RUNNING THE SAMPLE PROGRAM...............................................................................................................62
6.2.1 TCPTEST in Visual Basic ................................................................................................................62
6.2.2 TCPTEST2 in Visual C ....................................................................................................................63
7. DIAGNOSTICS................................................................................................................................ 64
7.1 USE STANDARD TCP/IP UTILITY PING COMMAND ..........................................................................................64
7.2 USE SERIAL MANAGER CONFIGURATION UTILITY PROGRAM .............................................................................64
7.3 USE TCPTEST.EXE OR TCPTEST2.EXE SAMPLE PROGRAM ...........................................................................65
APPENDIX A: SPECIFICATIONS ........................................................................................................... 66
A.3 PANEL LAYOUT AND CONNECTOR PIN ASSIGNMENTS ......................................................................................67
A.3.1. PANEL LAYOUT ....................................................................................................................................67
A.3.2.1 DB9 Pin Assignments ................................................................................................................72
A.3.2.2 Terminal Block Pin Assignments ...............................................................................................73
A.3.3.1 Ethernet Port (RJ-45).................................................................................................................73
A.3.4.1 Console Port (RJ-45)..................................................................................................................74
A.4 Buzzer/LED Message.......................................................................................................................74

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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A.4.1 Buzzer...........................................................................................................................................74
APPENDIX B: UPGRADE SYSTEM FIRMWARE ..................................................................................... 75
B.2 CRITICAL ISSUES OF UPGRADING .................................................................................................................75
B.3 ERROR MESSAGES....................................................................................................................................76
APPENDIX C: USING SERIAL MANAGER UTILITY ................................................................................. 77
C.2. INTERFACE..........................................................................................................................................77
C.3. FUNCTIONS ........................................................................................................................................77
C.3.1. Device Search...........................................................................................................................77
C.3.2. Firmware..................................................................................................................................80
C.3.3. Configuration ...........................................................................................................................82
C.3.4. Security ....................................................................................................................................90
C.3.5. Virtual COM .............................................................................................................................92
C.3.6. About .......................................................................................................................................95

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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1. Introduction
Many industrial and Commercial devices equipped with slow serial communication ports—RS-232, RS-485, and
RS-422—are limited in their transmission distance of 15 m. Examples of these devices are PLC controllers, card
readers, display signs, security controls, CNC controller, etc. ATOP Technologies has overcome the limit with a
family of SE5404D Series Serial Device Servers. The SE5404D sever family is designed to transmit data between
one-or-more serial device and one-or-more TCP/IP device through Ethernet, and hence enhance the accessibility
of the serial device through the ubiquitous TCP/IP based Ethernet.
Of the SE series, the SE5404D is for RS-232/RS-422/RS-485 9 pin D-Sub without isolation protection built-in and
SE5404D-TB is for RS-422/RS-485 5 pin Terminal Block without isolation protection built-in, while SE5404D-Sis is
for RS-422/ RS-485 with built-in isolation protection.
1.1 Packaging
Please check your package contains the following items:
◎SE5404D/ SE5404D-TB / SE5404D-Sis Serial Device Server
◎Quick Start Guide with Warranty Card
◎Product CD
◎7-pin Terminal Block ( 2ESDV-07P) x1
◎Four 5-pin Terminal Block for COMs (SE5404D-TB / SE5404D-Sis only)
Optional Accessories
Name
Part Number
Description
WMK-459-Black
202EH731000003G
Metal Wall Mount Kit, Black
CDK-459-Silver
201EH731000005G
Conductive metal DIN-Rail Kit, Silver
CBL-RJ45(8P)-DB9(F)-90-C
50891971G
90cm RJ-45 to DB9 female console cable
GDC-120
59906861G
120mm copper woven grounding cable
US315-12(US) Power Adapter
50500151120009G
Y-Type (5.08 mm) power adaptor,
100-240VAC input, 1.25A @ 12VDC output, US plug
US315-12(EU) Power adapter
50500151120019G
Y-Type (5.08 mm) power adaptor,
100-240VAC input, 1.25A @ 12VDC output, EU plug

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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1.2 Application Connectivity
TCP Server Mode：SE5404D can be configured as a TCP server on TCP/IP Network to wait for other applications
(clients) in host computer to establish a connection with the serial device. After the connection
is established between serial device and host computer, data can be transmitted in both
directions Figure 1.1.
Figure 1.1 TCP Server Mode

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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TCP Client Mode：SE5404D can be configured as a TCP client on TCP/IP Network to actively establish a
connection with other applications(server) in host computer. After the connection is established, data can be
transmitted between serial device and host computer in both directions (Figure 1.2).
Figure 1.2 TCP Client Mode

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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UDP Mode：UDP is a faster but non-guaranteed datagram delivery protocol.SE5404D can be configured as a UDP
mode on TCP/IP Network to establish a connection using unicast data from the serial device to one or
multiple host computers (Figure 1.3) Vice versa is also true.
Figure 1.3 UDP Mode
Tunneling Mode: You can manually pair up two Atop serial servers using TCP Server and TCP Client
modes and our server would transparently bridge between your serial devices.

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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Figure 1.4 Tunneling Mode

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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2. Hardware Setup
NOTE:
1. SE5404D (RS-232/422/485 DB9 without isolation ),
2. SE5404D-TB (RS422/485 TB5 with isolation)
3. SE5404D-Sis (RS422/485 TB5 with isolation)
4. You can press the Default button of SE5404D to reset the settings to the default value
Figure 2.1 Show the names of SE5404D components.
Figure 2.1 Front Panel Interfaces

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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Figure 2.2 7-Pin Terminal Block DC Power on Top Plate
Attention
This product is intended to be grounded properly. Please do so via the Frame
Ground.
2.1 LED Indicators
Name
Color
Status
Description
Power
Green
Off
Power is not connected
On
Power is connected
LAN
Green
Off
Ethernet Disconnected
Blinking
Data is transmitting on Ethernet for 100Mbps
Orange
Blinking
Data is transmitting on Ethernet for 10Mbps
COM
Green
Off
No data is transmitting on COM port
Blinking
Data is transmitting on COM port
RUN
Green
Off
System is not ready or halt

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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Blinking
AP firmware is running normally
2.2 Installation Procedures
Step 1: Connect SE5404D to power source
Step 2: Connect SE5404D to the Ethernet network. Use a standard straight-through or cross-over Ethernet
cable Always make sure the PC is on the same network subnet as SE5404D.
Step 3: Connect SE5404D’s serial port to a serial device.
Step 4: Mount SE5404D to a Din Rail.
Attention
Disconnect the device from power source completely before installing and wiring
the server.
Do not exceed the maximum allowable current of the power cord and common
wire. Applying the wire over its specification would cause the wire to overheat and
cause serious damage to the connected and neighboring equipment.
The casing could become too hot to touch when operating in harsh environments.
Please handle with care.
RESTRICTED ACCESS AREA: The equipment should only be installed in a
Restricted Access Area.

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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3. Software Setup
SE5404D Serial Device Server is shipped with default settings shown in the following table:
Property
Default Value
LAN1
IPAddress
10.0.50.100
Gateway
10.0.0.254
Subnet
Mask
255.255.0.0
LAN2
IPAddress
192.168.1.1
Gateway
192.168.1.254
Subnet
Mask
255.255.255.0
User Name
admin
Password
null (leave it blank)
COM (1/2/3/4)
9600,None, 8, 1, No Flow Control, Serial packet delimiter enabled
COM (1/2/3/4)Link Mode
Type: TCP Server, Listen port 4660, Filter=0.0.0.0, Virtual COM disabled
SysName of SNMP
name
SysLocation of SNMP
location
SysContact of SNMP
contact

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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3.1 Configuration by Serial Manager Utility
3.1.1.Static IP
Figure 3.1 Configure by Serial Manager Utility
Figure 3.2 Static IP setup dialog window
3.1.2 DHCP client (Dynamic IP)
A DHCP server can automatically assign the IP address and network settings. SE5404D supports the DHCPclient
function. By default, the DHCP client function on SE5404D is disabled; one can client use Serial Manager Utility
software to search network information automatically by putting a check on Auto IP on Dialog window. (ref Figure
3.1)SE5404D (Figure 3.2) (ref Figure 3.3)SE5404D

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
- 17 -
Figure 3.3 Serial Manager Utility Auto IP
3.2 Telnet Configuration
One may also use Telnet utility to change configuration settings.
Open MS-DOS command prompt window or other telnet tools
Enter the “Telnet IP_address” (For example, Telnet 10.0.50.100). The system will prompts for a user and
password, the default User is “admin” and password is Null (Leave it blank).
Figure 3.4 System Login by Telnet
Then the following main menu shall appear.

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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Figure 3.5 Main menu of Telnet
Note: If the Serial Server does not receive any command within 3 minutes, Telnet will be
terminated automatically.
3.2.1 General Information
Operation: Main[1]Overview
This system overview window gives the general information on Ethernet, MAC address, kernel and AP version.
Figure 3.6 Overview Information by Telnet

User manual Version 1.3
4-Port DIN-Rail Serial Device Server SE5404D
Copyright © 2011 Atop Technologies, Inc.
All rights reserved. Designed in Taiwan.
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3.2.2 Networking Configuration
Operation: Main[2]Networking
This section allows for changes in IP address, subnet mask, gateway IP address and SNMP information. Please
note that setting changes will not take effect until the device is restarted.
Figure 3.7 Network Settings by Telnet
Note: Press “ESC” key to return to the previous menu
3.2.3 LAN Settings
Operation: Main[2]Networking[1]LAN 1 Settings
Enter “LAN 1 settings”, and there is all information at this section about IP address, gateway, subnet mask and IP
mode (static/DHCP) of LAN 1.
Figure 3.8 LAN 1 Settings by Telnet