
Color State
LED Message
GreenPower
Ready Green
LAN
GreenCOM
Orange
Green
Blinking
Off
On
Off
Blinking
Data is transmitting on COM port
On/Off
System is not running normally
Blinking
AP firmware is running normally
Off
System is powered off
On
System is powered on
No data is transmitting
Ethernet is connected at 100Mbps
Ethernet is connected at 10Mbps or Disconnected
Data is transmitting on this port
Off
Ethernet is Disconnected
■ If the device requires servicing of any kind, you may need to disconnect and
remove it from its mounting. The initial installation should be done in a way that
makes this as convenient as possible.
■ Voltage/Power lines should be properly insulated as well as other cables. Be
careful when handling them so as to not touch each other.
■ Do not insert under any circumstance objects of any kind into the heat dissipation
holes located in the different faces of the device. This may not only harm the internal
layout, but might cause harm to the user as well.
■ Do not under any circumstance open the device for any reason. Please contact
your dealer for any repair needed or follow the instructions on section of your
manual.
Field Maintenance and Service
Customers shall always obtain an authorized "RMA" number from Atop before
shipping the goods to be repaired to Atop. When in normal use, a sold product
shall be replaced with a new one within 3 months after purchase. The shipping cost
from the customer to Atop will be reimbursed by Atop.
After 3 months and still within the warranty period, it is up to Atop whether to
replace the unit with a new one; normally, as long as a product is under warranty,
all parts and labor are free of charge to the customers.
After the warranty period, the customer shall cover the cost for parts and labor.
Three months after purchase, the shipping cost from the customer to Atop will not
be reimbursed, but the shipping cost from Atop to the customer will be paid by
Atop.
Warranty Policy
The Warranty Certification will not be effective until an authorized stamp issued by
Atop’s overseas agents.
Purchase Date: / / (yyyy/mm/dd)
Serial Number
WarrantyProduct Categories
Protocol Gateways
Embedded Device Servers
Media Converters
DIN-Rail Power Supplies
Power Adaptors
Antennas
Other Accessories
Ethernet Switches
Wireless
Serial Device Servers
Modbus Gateways 5 Years
3 Years
1 Years
Warranty Conditions
RMA and Shipping Costs Reimbursement
Atop shall not be held responsible for any consequential losses from using Atop’s
product.
Limited Liability
Products supplied by Atop Technologies are covered in this warranty for
sub-standard performance or defective workmanship. The warranty is not, howev-
er, extended to goods damaged in the following circumstances:
(a) Excessive forces or impacts
(b) War or an Act of God: wind storm, fire, flood, electric shock, earthquake
(c) Use of unqualified power supply, connectors, or unauthorized parts/kits
(d) Replacement with unauthorized parts
Warranty Period
1. Please contact your local dealers or Atop Technical Support Center at the
following numbers.
+ 886-3-550-8137 (Atop Taiwan)
+ 86-21-6495-6232 (Atop China)
2. Please report the defected problems via Atop’s Web site or E-mail account
Atop Customer Services and Supports
─ Any changes to this material will be announced on Atop website. ─