Audicus The Wave User manual

The Wave
Hearing Aid
Instruction Manual
Rechargeable

Welcome!
We’re thrilled to be a part of your hearing journey.
Please take a few minutes to review this guide
to getting the most out of your custom tailored
Audicus Wave hearing aids.
Audicus is with you every step of the way.
Find more info and videos at
audicus.com/support
And remember, you’re never on your own.
each out anytime, for anything at all.
[phone] • [e-mail]

4
What’s inside?
cleaning brush
earwax guard
dispenser tool
dome variety pack
– small, medium large
(styles dependent on
hearing loss)
hearing aid(s)
located in the case charging case
desiccant
drying capsule
Table of contents
Getting Started..................... pages 6-13
sing The Wave................... pages 16-23
Bluetooth............................pages 24-27
Device Information..............pages 28-35
Troubleshooting..................pages 14-15

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Multi-function button – switches programs, changes volume
BMicrophones – where sound enters your hearing aids
CIndicator light – LED to indicate power and charge level
DReceiver Wire – connects speaker unit to hearing aid
EReceiver – amplifies the sound directly into the ear canal and
contains the earwax guard in the tip
FDome – rubber cover on the receiver to hold the unit in place
comfortably in your ear canal
GCharging contacts – short metal prongs to facilitate charging
Your hearing aids
at a glance
B (mic)
(toggle button)
D (wire)
F (dome)
E (receiver)
C (light)
UP
DOWN
G (contacts)
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Charging case
Extra cleaning tool
Desiccant pocket
Hearing aid charging slots colored
blue for le red for right
Button to open case
Your hearing aids contain an internal lithium-ion
battery that must be charged daily with the
supplied charging case and micro-USB cable

8
Charging your
hearing aids
Charge your hearing devices prior to first use
1. Power the charging case via the included USB cable
The charging case will show a steady
green light when powered correctly
●
2. Gently insert your devices into the charging case.
Match the colored marker on the device to the
indicator on the charging case. The LED light on
the hearing aid will turn on while the device
charges.
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3. When the LED indicator shows a steady green,
your devices are fully charged and ready for use.
4. Hold the hearing aids by the plastic shell to
remove. The LED will flash green when removed.
Do not pull the hearing aids by the wires as this
may damage the device.
LED light Charge %
ed flash 0 – 10%
Yellow flash 1 – 80%
Green flash 81 – 99%
Steady green 100%
●To keep your aids charged at all times we recommend
purchasing an extra Charging Case or the Power Pack
●The Power Pack is an excellent accessory to keep your
aids charging in your pocket: audicus.com/powerpack
●Simply connect onto the bottom of the charging case,
and plug in via USB as you would normally.
●A Power Pack gives you several days of on-the-go charging

10
Turning on / o
ON
Green LED
and startup
melody
Your hearing aids will automatically shut OFF
while charging, and turn ON when disconnected
from power or removed from the charging case.
To manually turn device ON or OFF: Press and
hold the DOWN button for 5 seconds. The LED
light flashes and the device will play a sound.
OFF
Red LED and
two long
tones
Low battery warning
2 beeps
30 mins remaining
11
Putting on your
hearing aids
Your hearing aid will be color-coded with a marking
on the back of the device: red = right blue = le
1. Place your hearing aid over the top of your ear
2. Hold the wire where it attaches to the dome and
gently push the dome into your ear canal.
3. Place the retention guard in your ear so it rests
at the bottom of the opening of your ear canal.
Trim retention guard with scissors if too long or
remove altogether if not needed.
Handle your hearing aid with care when placing
in your ear. If it does not feel comfortable, do not
attempt to alter the shape of the wire.

12
sing your new
hearing aids
Your hearing aids are programmed to you individually
djusting to hearing aids fully may take up to 6 weeks
1. You may hear sounds you haven’t heard in years
●Sounds will be amplified and more distinguished,
e.g., leaves rustling, running water, your own voice
●This is normal and will go away with regular use
2. Find the right dome for your ears
●Your hearing aid ships with a size medium dome
attached, with an additional variety pack of domes
●Use the “Finding the right dome” guide if you have
any discomfort or hear a whistling sound
3. It may take 1–2 weeks to get used to the feel of your
hearing aid. Contact Audicus any time for guidance
and tips for adjusting comfortably to your device.
4. Audicus oers free reprogramming for the life of
your hearing aid. Most people don’t require any
changes, but please get in touch if you feel your
hearing aid needs an adjustment.
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The toggle button controls volume and
program settings. Both hearing aids are
adjusted simultaneously. Turning o or
charging will reset the device to volume 0
and program 1 (default settings)
Increase Volume: Short press the UP button
Decrease Volume: Short press DOWN button
A ‘beep’ indicates a change in volume.
‘bop’ indicates halfway (0). A ‘bop-beep’
indicates you have reached max / min.
A long press will cycle the hearing aid program.
The number of beeps indicate the program number
Standard Programs:
1) uto-adapt / universal 3) Music
2) Conversation in noise 4) uditorium
Adjusting volume
& program
-5 0 +5

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Troubleshooting
Cause Remedy
No sound or intermittent sound
Low / dead battery Place devices in charging case
Not turned on See page “Turning on / o”
Domes blocked with
debris / earwax
Clean domes and replace earwax
guard. See page “ eplacing the
domes and earwax guards”
Plugged microphones Clean device with cleaning brush.
If issue persists, contact Audicus
LED light o while in charging case
Charger not connected
to power source
Ensure the USB cable is plugged
into the back of the charging case
and into a powered outlet
Hearing aids not
inserted correctly
See page “Charging your hearing
aids”
Dirty charging
contacts
Clean the device and the charging
case
LED indicator fast blinking while charging
Faulty battery Contact Audicus
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Cause Remedy
Two long beeps
Low battery Charge device in charging case
Feedback / whistling
Hand / clothing near
device
Move hand / clothing away from
device
Poorly fitting domes See “Finding the right dome”
Domes not inserted
properly
See “Putting on your hearing
aids”
Bluetooth
Bluetooth not
connecting
Disconnect and forget Bluetooth
devices. See page “Bluetooth”

16
Dome styles and sizes
Open Closed Double
Small Medium Large
The dome is the small, gray rubber tip on the end
of the hearing aid that is inserted into your ear.
Domes come in a variety of shapes and sizes. The
proper choice of dome style and size helps with
comfort and sound quality with your hearing aids.
New devices come pre-fitted with a medium
sized dome in your recommended dome style.
Finding the
right dome
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New orders include a variety of domes sizes and
styles. Depending on your specific hearing loss,
your order may not include all varieties.
Take some time to find which sized dome is right
for you. The dome should fit snugly in your ear
canal. If missized, it can create feedback: a
squealing or whistling sound that can be resolved
with a dierent dome size.
When you are comfortable with your dome size and
style, record it here for for future orders.
Dome size Dome style
●Clean your domes regularly
●eplace old, brittle, discolored or damaged domes
or if they pull o the hearing aid easily
●eplace domes every 8 – 12 weeks
●Always ensure that a new dome is firmly attached
before inserting into your ear

18
Caring for your
hearing aids
Daily: Clean the device with with a lint-free
cloth or non-alcoholic Audiowipes.
Clean immediately aer removal to
prevent earwax from hardening.
Charge in charging case overnight
Weekly: emove earwax and debris from device
and domes using supplied cleaning brush
Quarterly: Domes, earwax guards and desiccant
drying capsules should be replaced
every 2–3 months
●Never use cleaning agents such as detergent, soap,
alcohol or bleach to clean your hearing aids
●Do not submerge your hearing aids or rinse your
hearing aids under water
With regular maintenance your devices will sound
great for years to come
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Audicus Care
All the products needed to care and maintain your
devices are available at audicus.com/accessories
udicus Care is the easiest way to get everything
you need to maintain for your Wave. Sign up and
you’ll receive an unlimited supply of domes,
earwax guards, wipes, desiccant drying capsules
and cleaning brushes conveniently delivered every
3 months or whenever you need. Never worry
about ordering hearing aid supplies again. Find
out more at audicus.com/care
Sign up at:
audicus.com/care

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Replacing the domes
and earwax guards
1. To remove the dome: hold the receiver with one
hand while gently pulling o the dome
2. You now have access to change the earwax guard
The earwax guard is a very small white plastic part
that is inserted to the receiver tip. The earwax
guard prevents earwax from entering the receiver,
which may impair or damage the device.
Earwax collects into the earwax guard and should
be replaced regularly: every 2–3 months or any
time the hearing aid is quieter than normal.
Your order comes with a gray circular accessory
which contains eight new earwax guards as well as
a disposal system for used earwax guards
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Rotate to expose
new earwax guards
.To dispose of the used earwax
guard in chamber 1, press the
receiver into an empty slot and
the earwax guard will separate
o and remain behind.
B.Ensure the receiver is empty and
a new earwax guard is visible in
chamber 2. Press the empty
receiver into chamber 2 and the
earwax guard should be inserted
into the receiver.
C. eattach the rubber dome
to the end of the receiver.
Used earwax guards
are disposed here
New earwax guards
are stored here

22
Protecting your aids
●Store your devices in the charging case when not
in use. Turn o when storing for extended periods
●Always store your hearing aid in its case, in a clean
and dry environment
●Never wear your hearing aid in the shower, bath,
sauna or while swimming. Keep protected from rain
●If the hearing aid becomes wet, ensure the aid is
dry before using. Do not dry in an oven or microwave
●eplace the desiccant drying capsule in the
charging case every 2–3 months
●Keep your hearing aid away from sources of high
temperature. Do not leave your hearing aid in
direct sunlight or wear while using a hair dryer
●Keep hearing aids away from children and pets
Li to access
desiccant pocket
23
Clean & Care, Repairs
and Audicus Protect
All hearing aids come with a 12 month
manufacturer’s warranty. Additional repairs may
incur costs depending on the severity.
Accidents happen and The udicus Protect plan
has you covered. With Audicus Protect you have
complete coverage of your hearing aids including
unlimited repairs, unlimited Clean & Care service
and a reduced-price loss replacement. Audicus
Protect must be purchased within 60 days.
Audicus oers a Clean & Care service to have your
instruments professionally checked and cleaned.
audicus.com/clean. If you return your aids to
Audicus dirty you may be billed for this service.
Sign up at:
audicus.com/protect

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Bluetooth - Pairing
your hearing aids
Your Wave hearing aids have built-in Bluetooth®
connectivity, allowing you to connect with devices
that support Bluetooth 4.2 or higher, including
most modern Apple iOS or Android devices.
When connected to a smartphone your hearing aids
are able to play music and answer calls hands-free.
In your phone’s settings menu:
●Turn on Bluetooth
●Search for new devices
Hearing aid pairing starts automatically on start-up
●The Wave hearing aids enter Bluetooth pairing
mode for 3 minutes aer being turned on
●From the list of available devices select your
hearing aid to simultaneously pair both devices.
Only one hearing aid needs to be selected.
●The hearing aids will play a melody when
successfully paired with your phone
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●Pairing is only necessary once per phone
●Bluetooth connection will extend to 30 / 10m but
can be reduced by obstructions in a purse or pocket
●Bluetooth connectivity will cause battery drain. If the
hearing aids are disconnected or not connected via
Bluetooth there will be no extra battery loss
●See audicus.com/support for details on an app with
more advanced Bluetooth functionality
Once paired, your hearing aids will automatically
reconnect when in range of your phone. This
reconnection can take up to 2 minutes.
Hands free calls
●When paired, phone calls are automatically
transferred to your hearing aids. Your voice is
picked up by the hearing aid’s microphones
●To accept an incoming call, you will first hear a
notification through the hearing aids
●The call can be accepted by a short press on the
multi-function button (either UP or DOWN) or
rejected with a long press (over 2 seconds)
●Alternatively, accepting the phone call on your
phone will transfer the call to your hearing aids
●End a call with a long press on your multi-function
button (either UP or DOWN)

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TV Connector
The TV Connector is an optional accessory pur-
chased separately that allows a direct connection
between any audio source (TV, stereo, laptop, etc.)
to Wave hearing aids within 50 / 15m.
The TV Connector accepts audio signals via either a
3.5mm audio cable or a digital optical TOSLINK.
The TV Connector requires an audio source input
and a USB power source and will automatically
connect to all Wave hearing aids within range. For
more information go to audicus.com/tv-connector
If your TV can connect to
Bluetooth headphones
directly, a TV connector
may not be required.
However, the TV connector
makes it very easy to
connect multiple pairs of
Wave hearing devices.
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Flight mode
The wireless and Bluetooth functions of your
hearing aid can be temporarily disabled in flight
mode. This will not disable normal hearing aid
functionality.
To enter flight mode:
1. Turn OFF the device by pressing and holding
the DOWN button (see page “Turning o / on”)
2. Press and hold the DOWN button on the
hearing aid for 7 seconds until an orange LED
light is seen.
To exit flight mode:
1. Turn OFF or charge the hearing aid. Wireless
functionality will resume when turned back on.

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Returns and warranty
The udicus 100% happiness guarantee
If for any reason you are not satisfied with your
Audicus hearing aid, you may return it within 45
days aer ship date for a full refund of the original
purchase price.
This guarantee is only possible if the hearing aid
has not been modified, tampered with, damaged or
repaired by the user. Please see return instructions
on the Audicus website.
Manufacturer warranty
All Audicus hearing aids come with a full 12 month
manufacturer guarantee that covers manufacturing
defects. This guarantee will not be valid if the
hearing aid has been modified, tampered with,
damaged or repaired by the user, or if the serial
number has been altered. Hearing aids must be
cleaned prior to any repairs otherwise a cleaning
fee will apply.
If your device stops functioning correctly please
contact us at [e-mail] or 844-646-7284
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FDA information
Use your hearing aid all day long
The best way to ensure better hearing is to practice
listening with your hearing aids until you are able to
wear them comfortably all day. Generally, infrequent
use of the hearing aid does not provide you with the full
benefit of amplification.
Your hearing aid will not restore normal hearing.
Hearing aids will not prevent or improve hearing
impairment resulting from a physiological condition.
Hearing aids will help you to make better use of your
residual hearing.
The use of hearing aids is only part of hearing
rehabilitation; auditory training and lip reading
instruction may be required as well.
Possible side eects
If you are experiencing discomfort, see your audiologist
or hearing care professional immediately for
modification of the hearing aid or earmold at the point
of irritation. A hearing aid or earmold may cause an
accelerated accumulation of cerumen (earwax). Also in
rare cases, the otherwise nonallergenic material may
cause a discharge from the ear, allergic reaction, or any
other unusual condition. Please seek immediate
consultation with a physician if these conditions occur.

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Technical information
The Wave is manufactured by Unitron Hearing, Canada and distributed
by Audicus.
FCC ID: KWC-LDZ IC: 2262A-LDZ
Hereby, Unitron Hearing declares that this product meets the
requirements of the Medical Device Directive 93/42/EEC and complies
with adio Equipment Directive 2014/53/EU.
Changes or modifications not expressly approved by Audiucs may void
the FCC authorization to operate this device.
This device complies with Part 15 of the FCC ules and with SS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC ules and ICES-003
of Industry Canada. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●eorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the device into an outlet on a circuit dierent from that to
which the receiver is connected
●Consult the dealer or an experienced radio/TV technician for help
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Operating conditions:
This device is designed such that it functions without problems
or restrictions if used as intended, unless otherwise noted in
these user guides.
Transport conditions:
Temperature: Lower Limit = –20° C (–4° F),
Upper Limit = +60° C (+140°F)
Humidity: Lower Limit = 0%, Upper Limit = 75%
Pressure: Lower Limit = 50kPA, Upper Limit =106kPA
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by the
manufacturer is under license. Other trademarks and trade
names are those of their respective owners.
Keep dry
The symbol with the crossed-out garbage bin is to make you
aware that this device may not be thrown away as normal
household waste. Please dispose of old or unused devices, at
waste disposal sites intended for electronic waste, or give your
device to your hearing care professional for disposal. Proper
disposal protects the environment and health.

32
Warning to hearing care professionals (to comply with the U.S. Food
and Drug dministration (FD ) regulations)
Hearing care professionals should advise a prospective hearing aid user
to consult promptly with a licensed physician (preferably an ear
specialist) before dispensing a hearing aid if the hearing care
professional determines through inquiry, actual observation, or review
or any other available information concerning the prospective user, that
the prospective user has any of the following conditions:
i. Visible congenital or traumatic deformity of the ear.
ii. History of active drainage from the ear within the previous 90 days
iii. History of sudden or rapidly progressive hearing loss within the
previous 90 days.
iv. Acute or chronic dizziness.
v. Unilateral hearing loss of sudden or recent onset within the previous
90 days.
vi. Audiometric air-bone gap equal to or greater than 15 decibels at 500
hertz (Hz), 1000 Hz and 2000 Hz.
vii. Visible evidence of significant cerumen accumulation or a foreign
body in the ear canal.
viii. Pain or discomfort in the ear. Special care should be exercised in
selecting and fitting a hearing aid whose maximum sound pressure
level exceeds 132 decibels because there may be risk of impairing
the remaining hearing of the hearing aid user.
Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss have a
medical evaluation by a licensed physician (preferably a physician who
specializes in diseases of the ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear are oen
referred to as otolaryngologists, otologists, or otorhinolaryngologists.
The purpose of medical evaluation is to assure that all medically
treatable conditions that may aect hearing are identified and treated
before the hearing aid is purchased.
33
Following the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been medically
evaluated and that you may be considered a candidate for a hearing aid.
The physician will refer you to an audiologist or a hearing care
professional, as appropriate, for a hearing aid evaluation.
The audiologist or hearing care professional will conduct a hearing aid
evaluation to assess your degree of hearing. The hearing aid evaluation
will enable the audiologist or dispenser to select and fit a hearing aid to
your individual needs.
If you have reservations about your ability to adapt to amplification, you
should inquire about the availability of a trial-rental or purchase-option
program. Many hearing care professionals now oer programs that
permit you to wear a hearing aid for a period of time for a nominal fee
aer which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who
have not obtained a medical evaluation from a licensed physician.
Federal law permits a fully informed adult to sign a waiver statement
declining the nominal fee aer which you may decide if you want to
purchase the hearing aid or medical evaluation for religious or personal
beliefs that preclude consultation with a physician. The exercise of such
waiver is not in your best interest and its use is strongly discouraged.
Children with hearing loss
In addition to seeing a physician for a medical evaluation, a child with
hearing loss should be directed to an audiologist for evaluation and
rehabilitation since hearing loss may cause problems in language
development and the educational and social growth of a child. An
audiologist is qualified by training and experience to assist in the
evaluation and rehabilitation of a child with hearing loss.

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