AudioCodes Mediant 3000 User manual

User's Manual
AudioCodes Family of Media Gateways & Session Border Controllers (SBC)
Mediant™ 3000 Gateway &
Enterprise SBC
Version 6.8

Version 6.8 3 Mediant 3000
User's Manual Contents
Table of Contents
1Overview ............................................................................................................21
1.1 Functional Block Diagrams ....................................................................................23
1.2 SIP Overview .........................................................................................................25
Getting Started with Initial Connectivity................................................................29
2Introduction .......................................................................................................31
3Default OAMP IP Address.................................................................................33
4Configuring VoIP LAN Interface for OAMP .....................................................35
4.1 Web Interface.........................................................................................................35
4.2 CLI..........................................................................................................................37
4.3 BootP/TFTP Server................................................................................................39
5Configuring an IP Address for Mediant 3000 HA............................................41
5.1 Web Interface.........................................................................................................42
5.2 EMS .......................................................................................................................43
Management Tools..................................................................................................47
6Introduction .......................................................................................................49
7Web-Based Management..................................................................................51
7.1 Getting Acquainted with the Web Interface............................................................52
7.1.1 Computer Requirements..........................................................................................52
7.1.2 Accessing the Web Interface...................................................................................53
7.1.3 Areas of the GUI......................................................................................................54
7.1.4 Toolbar Description..................................................................................................55
7.1.5 Navigation Tree .......................................................................................................56
7.1.5.1 Displaying Navigation Tree in Basic and Full View..................................56
7.1.5.2 Showing / Hiding the Navigation Pane.....................................................57
7.1.6 Working with Configuration Pages ..........................................................................58
7.1.6.1 Accessing Pages......................................................................................58
7.1.6.2 Viewing Parameters.................................................................................58
7.1.6.3 Modifying and Saving Parameters...........................................................60
7.1.6.4 Working with Tables.................................................................................61
7.1.7 Searching for Configuration Parameters.................................................................62
7.1.8 Creating a Login Welcome Message.......................................................................64
7.1.9 Getting Help.............................................................................................................65
7.1.10 Logging Off the Web Interface.................................................................................66
7.2 Viewing the Home Page.........................................................................................67
7.3 Configuring Web User Accounts............................................................................69
7.3.1 Basic User Accounts Configuration.........................................................................71
7.3.2 Advanced User Accounts Configuration..................................................................72
7.4 Displaying Login Information upon Login...............................................................76
7.5 Configuring Web Security Settings ........................................................................77
7.6 Web Login Authentication using Smart Cards .......................................................78
7.7 Configuring Web and Telnet Access List...............................................................79

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8CLI-Based Management....................................................................................81
8.1 Enabling CLI...........................................................................................................81
8.1.1 Enabling Telnet for CLI............................................................................................81
8.1.2 Enabling SSH with RSA Public Key for CLI.............................................................82
8.2 Establishing a CLI Session ....................................................................................84
8.3 Configuring Maximum Telnet/SSH Sessions.........................................................85
8.4 Command Shell......................................................................................................86
8.4.1 Getting Familiar with the Command Shell...............................................................86
8.4.1.1Basic Command Shell Commands ..........................................................86
8.4.1.2 Accessing Subdirectories.........................................................................86
8.4.2 Status Commands...................................................................................................87
8.4.3 Ping Command........................................................................................................89
8.4.4 Test Call (TC) Commands.......................................................................................90
8.4.5 Management Commands ........................................................................................91
8.4.6 Configuration Commands........................................................................................91
8.4.7 PSTN Commands....................................................................................................92
8.4.8 LDAP Commands....................................................................................................92
9SNMP-Based Management...............................................................................95
9.1 Enabling SNMP and Configuring SNMP Community Strings.................................96
9.2 Configuring SNMP Trap Destinations....................................................................97
9.3 Configuring SNMP Trusted Managers...................................................................98
9.4 Configuring SNMP V3 Users..................................................................................99
10 INI File-Based Management............................................................................101
10.1 INI File Format .....................................................................................................101
10.1.1 Configuring Individual ini File Parameters.............................................................101
10.1.2 Configuring Table ini File Parameters...................................................................102
10.1.3 General ini File Formatting Rules..........................................................................103
10.2 Configuring an ini File ..........................................................................................104
10.3 Loading an ini File to the Device..........................................................................104
10.4 Secured Encoded ini File.....................................................................................105
10.5 Configuring Password Display in ini File..............................................................105
10.6 INI Viewer and Editor Utility .................................................................................106
General System Settings ......................................................................................107
11 Configuring SSL/TLS Certificates..................................................................109
11.1 Configuring TLS Certificate Contexts...................................................................109
11.1.1 Assigning CSR-based Certificates to TLS Contexts .............................................113
11.1.2 Assigning Externally Created Private Keys to TLS Contexts................................114
11.1.3 Generating Private Keys for TLS Contexts............................................................115
11.1.4 Creating Self-Signed Certificates for TLS Contexts..............................................116
11.1.5 Importing Certificates and Certificate Chain into Trusted Certificate Store...........117
11.1.6 Configuring Mutual TLS Authentication.................................................................118
11.1.6.1 TLS for SIP Clients................................................................................ 118
11.1.6.2 TLS for Remote Device Management................................................... 119
11.1.7 Configuring TLS Server Certificate Expiry Check .................................................120
12 Date and Time..................................................................................................121
12.1 Configuring Date and Time Manually...................................................................121
12.2 Configuring Automatic Date and Time using SNTP.............................................122

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12.3 Configuring Daylight Saving Time........................................................................123
General VoIP Configuration..................................................................................125
13 Network............................................................................................................127
13.1 Ethernet Interface Configuration..........................................................................127
13.2 Ethernet Interface Redundancy ...........................................................................128
13.3 Configuring IP Network Interfaces .......................................................................129
13.3.1 Assigning NTP Services to Application Types ......................................................133
13.3.2 Multiple Interface Table Configuration Summary and Guidelines.........................133
13.3.3 Networking Configuration Examples .....................................................................135
13.3.3.1 One VoIP Interface for All Applications................................................. 135
13.3.3.2 VoIP Interface per Application Type...................................................... 135
13.3.3.3 VoIP Interfaces for Combined Application Types ................................. 136
13.3.3.4 VoIP Interfaces with Multiple Default Gateways................................... 137
13.4 Configuring Static IP Routes................................................................................137
13.4.1 Configuration Example of Static IP Routes ...........................................................139
13.4.2 Troubleshooting the Routing Table .......................................................................140
13.5 Configuring Quality of Service..............................................................................140
13.6 Configuring ICMP Messages ...............................................................................142
13.7 DNS......................................................................................................................143
13.7.1 Configuring the Internal DNS Table.......................................................................143
13.7.2 Configuring the Internal SRV Table.......................................................................145
13.8 Configuring NFS Settings.....................................................................................146
13.9 Network Address Translation Support .................................................................148
13.9.1 Device Located behind NAT..................................................................................148
13.9.1.1 Configuring STUN................................................................................. 149
13.9.1.2 Configuring a Static NAT IP Address for All Interfaces......................... 150
13.9.1.3 Configuring NAT Translation per IP Interface....................................... 150
13.9.2 Remote UA behind NAT........................................................................................152
13.9.2.1 SIP Signaling Messages....................................................................... 152
13.9.2.2 Media (RTP/RTCP/T.38)....................................................................... 152
13.10Robust Receipt of Media Streams by Media Latching.........................................155
13.11Multiple Routers Support......................................................................................155
13.12IP Multicasting......................................................................................................155
14 Security............................................................................................................157
14.1 Configuring Firewall Settings ...............................................................................157
14.2 Configuring General Security Settings.................................................................161
14.3 Intrusion Detection System..................................................................................162
14.3.1 Enabling IDS..........................................................................................................163
14.3.2 Configuring IDS Policies........................................................................................163
14.3.3 Assigning IDS Policies...........................................................................................167
14.3.4 Viewing IDS Alarms...............................................................................................168
14.4 IPSec and Internet Key Exchange.......................................................................170
14.4.1 Enabling IPSec......................................................................................................171
14.4.2 Configuring IP Security Proposal Table.................................................................171
14.4.3 Configuring IP Security Associations Table...........................................................173
15 Media................................................................................................................177
15.1 Configuring Voice Settings...................................................................................177
15.1.1 Configuring Voice Gain (Volume) Control.............................................................178

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15.1.2 Echo Cancellation..................................................................................................178
15.2 Fax and Modem Capabilities................................................................................179
15.2.1 Fax/Modem Operating Modes...............................................................................180
15.2.2 Fax/Modem Transport Modes ...............................................................................181
15.2.2.1 T.38 Fax Relay Mode............................................................................ 181
15.2.2.2 G.711 Fax / Modem Transport Mode.................................................... 183
15.2.2.3 Fax Fallback.......................................................................................... 184
15.2.2.4 Fax/Modem Bypass Mode .................................................................... 184
15.2.2.5 Fax / Modem NSE Mode....................................................................... 186
15.2.2.6 Fax / Modem Transparent with Events Mode....................................... 186
15.2.2.7 Fax / Modem Transparent Mode........................................................... 187
15.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection............................ 188
15.2.3 V.34 Fax Support...................................................................................................188
15.2.3.1 Bypass Mechanism for V.34 Fax Transmission.................................... 189
15.2.3.2 Relay Mode for T.30 and V.34 Faxes ................................................... 189
15.2.3.3 V.34 Fax Relay for SG3 Fax Machines................................................. 190
15.2.4 V.150.1 Modem Relay...........................................................................................192
15.2.5 Simultaneous Negotiation of Fax (T.38) and Modem (V.150.1) Relay..................193
15.2.6 V.152 Support........................................................................................................194
15.2.7 Fax Transmission behind NAT..............................................................................194
15.3 Configuring RTP/RTCP Settings..........................................................................195
15.3.1 Configuring the Dynamic Jitter Buffer....................................................................195
15.3.2 Comfort Noise Generation.....................................................................................196
15.3.3 Dual-Tone Multi-Frequency Signaling...................................................................197
15.3.3.1 Configuring DTMF Transport Types...................................................... 197
15.3.3.2 Configuring RFC 2833 Payload ............................................................ 198
15.3.4 Configuring RTP Base UDP Port...........................................................................199
15.4 Configuring IP Media Settings..............................................................................200
15.4.1 Answering Machine Detection (AMD)....................................................................200
15.4.1.1 Detecting Answering Machine Beeps ................................................... 203
15.4.1.2 SIP Call Flow Example of AMD............................................................. 203
15.4.1.3 Configuring AMD................................................................................... 204
15.4.1.4 Enabling IP-to-Tel Call Disconnection upon Detection of Answering
Machine 205
15.4.2 Automatic Gain Control (AGC)..............................................................................206
15.5 Configuring Various Codec Attributes..................................................................207
15.6 Configuring DSP Templates.................................................................................208
15.7 Configuring Media (SRTP) Security.....................................................................209
16 Services ...........................................................................................................211
16.1 SIP-based Media Recording................................................................................211
16.1.1 Enabling SIP-based Media Recording...................................................................214
16.1.2 Configuring SIP Recording Routing Rules............................................................214
16.1.3 Configuring SIP User Part for SRS........................................................................215
16.1.4 Interworking SIP-based Media Recording with Third-Party Vendors....................216
16.1.4.1 Genesys................................................................................................ 216
16.1.4.2 Avaya UCID........................................................................................... 216
16.2 RADIUS Authentication........................................................................................217
16.2.1 Setting Up a Third-Party RADIUS Server..............................................................218
16.2.2 Configuring RADIUS Authentication......................................................................219
16.2.3 Securing RADIUS Communication........................................................................220
16.2.4 Authenticating RADIUS in the URL.......................................................................220
16.3 LDAP-based Management and SIP Services......................................................221
16.3.1 Enabling the LDAP Service...................................................................................222
16.3.2 Enabling LDAP-based Web/CLI User Login Authentication and Authorization.....222
16.3.3 Configuring LDAP Servers.....................................................................................223

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16.3.4 Configuring LDAP DNs (Base Paths) per LDAP Server........................................226
16.3.5 Configuring the LDAP Search Filter Attribute........................................................227
16.3.6 Configuring Access Level per Management Groups Attributes ............................228
16.3.7 Configuring LDAP Search Methods.......................................................................230
16.3.8 Configuring the Device's LDAP Cache..................................................................230
16.3.9 Configuring Local Database for Management User Authentication......................233
16.3.10LDAP-based Login Authentication Example..........................................................234
16.3.11Active Directory-based Routing for Microsoft Lync ...............................................238
16.3.11.1Querying the AD and Routing Priority................................................... 238
16.3.11.2Configuring AD-Based Routing Rules................................................... 241
16.3.11.3Querying the AD for Calling Name........................................................ 243
16.4 Least Cost Routing...............................................................................................244
16.4.1 Overview................................................................................................................244
16.4.2 Configuring LCR....................................................................................................247
16.4.2.1 Enabling the LCR Feature..................................................................... 247
16.4.2.2 Configuring Cost Groups....................................................................... 248
16.4.2.3 Configuring Time Bands for Cost Groups............................................. 249
16.4.2.4 Assigning Cost Groups to Routing Rules.............................................. 250
16.5 Configuring Call Setup Rules...............................................................................251
16.5.1 Call Setup Rule Examples.....................................................................................255
17 Quality of Experience......................................................................................257
17.1 Reporting Voice Quality of Experience to SEM....................................................257
17.1.1 Configuring the SEM Server..................................................................................257
17.1.2 Configuring Clock Synchronization between Device and SEM.............................258
17.1.3 Enabling RTCP XR Reporting to SEM ..................................................................258
17.2 Configuring Quality of Experience Profiles...........................................................258
17.3 Configuring Bandwidth Profiles............................................................................262
17.4 Configuring Media Enhancement Profiles............................................................265
18 Control Network ..............................................................................................269
18.1 Configuring Media Realms...................................................................................269
18.2 Configuring Remote Media Subnets....................................................................272
18.3 Configuring SRDs ................................................................................................275
18.4 Configuring SIP Interfaces...................................................................................279
18.5 Configuring IP Groups..........................................................................................283
18.6 Configuring Proxy Sets ........................................................................................296
19 SIP Definitions.................................................................................................303
19.1 Configuring SIP Parameters ................................................................................303
19.2 Configuring Registration Accounts.......................................................................303
19.2.1 Regular Registration Mode....................................................................................306
19.2.2 Single Registration for Multiple Phone Numbers using GIN..................................306
19.3 Configuring Proxy and Registration Parameters..................................................307
19.3.1 SIP Message Authentication Example ..................................................................309
19.4 Configuring SIP Message Manipulation...............................................................311
19.5 Configuring SIP Message Policy Rules................................................................317
20 Coders and Profiles ........................................................................................321
20.1 Configuring Default Coders..................................................................................321
20.2 Configuring Coder Groups...................................................................................325
20.3 Configuring Tel Profile..........................................................................................326
20.4 Configuring IP Profiles .........................................................................................329

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Gateway Application .............................................................................................357
21 Introduction .....................................................................................................359
22 Digital PSTN.....................................................................................................361
22.1 Configuring Trunk Settings...................................................................................361
22.2 TDM and Timing...................................................................................................363
22.2.1 Configuring TDM Bus Settings..............................................................................363
22.2.2 Configuring Digital PCM Settings..........................................................................364
22.2.3 Configuring System Timing ...................................................................................364
22.2.4 Clock Settings........................................................................................................365
22.2.4.1 Recovering Clock from PSTN Line Interface........................................ 365
22.2.4.2 Configuring BITS Synchronization Mode.............................................. 366
22.2.4.3 Configuring Internal Clock as Clock Source ......................................... 367
22.3 Configuring Transmission Settings ......................................................................368
22.4 Configuring CAS State Machines.........................................................................369
22.5 Configuring Digital Gateway Parameters.............................................................371
22.6 Tunneling Applications.........................................................................................373
22.6.1 TDM Tunneling......................................................................................................373
22.6.1.1 DSP Pattern Detector............................................................................ 376
22.6.2 QSIG Tunneling.....................................................................................................376
22.7 ISDN Non-Facility Associated Signaling (NFAS).................................................378
22.7.1 NFAS Interface ID..................................................................................................378
22.7.2 Working with DMS-100 Switches ..........................................................................379
22.7.3 Creating an NFAS-Related Trunk Configuration...................................................380
22.7.4 Performing Manual D-Channel Switchover in NFAS Group..................................380
22.8 ISDN Overlap Dialing...........................................................................................381
22.8.1 Collecting ISDN Digits and Sending Complete Number in SIP.............................381
22.8.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578...................382
22.9 Redirect Number and Calling Name (Display).....................................................383
22.10SDH / SONET Configuration................................................................................383
22.10.1Trunk Numbering (KLM Numbering) .....................................................................385
22.10.1.1E1 Trunk Enumeration (SDH Mappings)............................................... 385
22.10.1.2T1 Trunk Enumeration (Sonet Mappings)............................................. 387
23 Trunk Group ....................................................................................................391
23.1 Configuring Trunk Group Table............................................................................391
23.2 Configuring Trunk Group Settings........................................................................393
24 Manipulation....................................................................................................399
24.1 Configuring General Settings...............................................................................399
24.2 Configuring Source/Destination Number Manipulation Rules..............................399
24.3 Manipulating Number Prefix.................................................................................406
24.4 SIP Calling Name Manipulations..........................................................................407
24.5 Configuring Redirect Number IP to Tel................................................................410
24.6 Manipulating Redirected and Diverted Numbers for Call Diversion.....................414
24.7 Mapping NPI/TON to SIP Phone-Context............................................................415
24.8 Configuring Release Cause Mapping ..................................................................417
24.8.1 Fixed Mapping of SIP Response to ISDN Release Reason..................................419
24.8.2 Fixed Mapping of ISDN Release Reason to SIP Response..................................421
24.8.3 Reason Header......................................................................................................424
24.9 Numbering Plans and Type of Number................................................................424

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25 Routing.............................................................................................................427
25.1 Configuring General Routing Parameters............................................................427
25.2 Configuring Outbound IP Routing Table..............................................................427
25.3 Configuring Inbound IP Routing Table.................................................................437
25.4 IP Destinations Connectivity Feature...................................................................442
25.5 Alternative Routing for Tel-to-IP Calls..................................................................443
25.5.1 Alternative Routing Based on IP Connectivity.......................................................443
25.5.2 Alternative Routing Based on SIP Responses......................................................444
25.5.3 Alternative Routing upon SIP 3xx with Multiple Contacts......................................447
25.5.4 PSTN Fallback.......................................................................................................447
25.6 Alternative Routing for IP-to-Tel Calls..................................................................448
25.6.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................448
25.6.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................449
25.6.3 Alternative Routing upon ISDN Disconnect...........................................................451
26 Configuring DTMF and Dialing.......................................................................453
26.1 Dialing Plan Features...........................................................................................454
26.1.1 Digit Mapping.........................................................................................................454
26.1.2 External Dial Plan File ...........................................................................................455
27 Configuring Supplementary Services ...........................................................457
27.1 Call Hold and Retrieve.........................................................................................458
27.2 Call Transfer.........................................................................................................458
27.2.1 Consultation Call Transfer.....................................................................................458
27.2.2 Consultation Transfer for QSIG Path Replacement..............................................459
27.2.3 Blind Call Transfer.................................................................................................459
27.3 Call Forward.........................................................................................................460
27.4 Message Waiting Indication.................................................................................460
27.5 Emergency E911 Phone Number Services..........................................................462
27.5.1 Pre-empting Existing Calls for E911 IP-to-Tel Calls..............................................462
27.5.2 Enhanced 9-1-1 Support for Lync Server 2010.....................................................462
27.5.2.1 About E9-1-1 Services .......................................................................... 463
27.5.2.2 Microsoft Lync Server 2010 and E9-1-1................................................ 464
27.5.2.3 AudioCodes ELIN Gateway for Lync Server 2010 E9-1-1 Calls to PSTN
467
27.5.2.4 Configuring AudioCodes ELIN Gateway............................................... 472
27.6 Multilevel Precedence and Preemption................................................................475
27.6.1 MLPP Preemption Events in SIP Reason Header ................................................477
27.6.2 Precedence Ring Tone..........................................................................................478
27.7 Detecting Collect Calls.........................................................................................478
27.8 Advice of Charge Services for Euro ISDN ...........................................................478
27.9 Configuring Charge Codes...................................................................................480
27.10Configuring Voice Mail.........................................................................................482
Session Border Controller Application................................................................483
28 SBC Overview..................................................................................................485
28.1 SIP Network Definitions .......................................................................................486
28.2 SIP Dialog Initiation Process................................................................................486
28.3 User Registration .................................................................................................489

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28.3.1 Initial Registration Request Processing.................................................................489
28.3.2 SBC Users Registration Database........................................................................490
28.3.3 Routing using Users Registration Database..........................................................490
28.3.4 Registration Refreshes..........................................................................................490
28.3.5 Registration Restriction Control.............................................................................491
28.4 SBC Media Handling............................................................................................492
28.4.1 Media Anchoring without Transcoding (Transparent) ...........................................493
28.4.2 Media Anchoring with Transcoding .......................................................................494
28.4.3 No Media Anchoring..............................................................................................495
28.4.4 Transcoding Modes...............................................................................................497
28.4.5 Restricting Coders.................................................................................................498
28.4.6 Coder Transcoding................................................................................................498
28.4.7 Prioritizing Coder List in SDP Offer.......................................................................500
28.4.8 SRTP-RTP and SRTP-SRTP Transcoding ...........................................................500
28.4.9 Multiple RTP Media Streams per Call Session .....................................................501
28.4.10Interworking DTMF Methods .................................................................................501
28.5 Fax Negotiation and Transcoding........................................................................502
28.6 Limiting SBC Call Duration...................................................................................502
28.7 SBC Authentication..............................................................................................502
28.7.1 SIP Authentication Server Functionality................................................................503
28.7.2 User Authentication based on RADIUS.................................................................504
28.8 Interworking SIP Signaling...................................................................................504
28.8.1 Interworking SIP 3xx Redirect Responses............................................................504
28.8.1.1 Resultant INVITE Traversing Device .................................................... 504
28.8.1.2 Local Handling of SIP 3xx..................................................................... 506
28.8.2 Interworking SIP Diversion and History-Info Headers...........................................506
28.8.3 Interworking SIP REFER Messages......................................................................507
28.8.4 Interworking SIP PRACK Messages .....................................................................508
28.8.5 Interworking SIP Session Timer............................................................................508
28.8.6 Interworking SIP Early Media................................................................................508
28.8.7 Interworking SIP re-INVITE Messages..................................................................511
28.8.8 Interworking SIP UPDATE Messages...................................................................511
28.8.9 Interworking SIP re-INVITE to UPDATE................................................................511
28.8.10Interworking Delayed Offer....................................................................................511
28.8.11Interworking Call Hold............................................................................................512
28.9 Call Survivability...................................................................................................512
28.9.1 Auto-Provisioning of Subscriber-Specific Information for BroadWorks Server for
Survivability.........................................................................................................................512
28.9.2 BroadSoft's Shared Phone Line Call Appearance for SBC Survivability...............513
28.9.3 Call Survivability for Call Centers..........................................................................514
28.9.4 Survivability Mode Display on Aastra IP Phones ..................................................517
28.10Call Forking..........................................................................................................517
28.10.1Initiating SIP Call Forking ......................................................................................517
28.10.2SIP Forking Initiated by SIP Proxy Server.............................................................518
28.10.3Call Forking-based IP-to-IP Routing Rules............................................................518
28.11Alternative Routing on Detection of Failed SIP Response...................................519
28.12Active SBC Call Continuity during HA Blade Switchover.....................................519
29 SBC Configuration..........................................................................................521
29.1 Configuring General Settings...............................................................................521
29.1.1 Interworking Dialog Information in SIP NOTIFY Messages ..................................521
29.2 Configuring Admission Control.............................................................................523
29.3 Configuring Allowed Audio Coder Groups ...........................................................527
29.4 Configuring Allowed Video Coder Groups ...........................................................528
29.5 Routing SBC ........................................................................................................529

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29.5.1 Configuring Classification Rules............................................................................529
29.5.1.1 Classification Based on URI of Selected Header Example................... 534
29.5.2 Configuring Message Condition Rules..................................................................535
29.5.3 Configuring SBC IP-to-IP Routing .........................................................................537
29.5.4 Configuring SIP Response Codes for Alternative Routing Reasons.....................546
29.6 SBC Manipulations...............................................................................................548
29.6.1 Configuring IP-to-IP Inbound Manipulations..........................................................550
29.6.2 Configuring IP-to-IP Outbound Manipulations.......................................................553
High-Availability System.......................................................................................559
30 HA Overview....................................................................................................561
30.1 Initialization Process ............................................................................................562
30.2 Configuration Stages............................................................................................563
30.3 Blade Failure Detection........................................................................................564
31 Network Interfaces and Mediant 3000 High Availability...............................565
31.1 Mediant 3000 Internal Link...................................................................................565
31.2 Example of Multiple Interface Configuration ........................................................565
32 Physical Network Separation Mode...............................................................567
32.1 Configuring Physical Network Separation............................................................569
32.2 Disabling Physical Network Separation ...............................................................570
33 Viewing HA Status on Home Page.................................................................573
Maintenance...........................................................................................................575
34 Basic Maintenance..........................................................................................577
34.1 Resetting the Device............................................................................................577
34.2 Remotely Resetting Device using SIP NOTIFY...................................................578
34.3 Locking and Unlocking the Device.......................................................................579
34.4 Saving Configuration............................................................................................580
35 High Availability Maintenance........................................................................581
36 Resetting Channels.........................................................................................583
37 Locking and Unlocking Trunk Groups ..........................................................585
38 Software Upgrade............................................................................................587
38.1 Loading Auxiliary Files.........................................................................................587
38.1.1 Call Progress Tones File .......................................................................................589
38.1.2 Prerecorded Tones File.........................................................................................592
38.1.3 CAS Files...............................................................................................................592
38.1.4 Dial Plan File..........................................................................................................593
38.1.4.1 Creating a Dial Plan File........................................................................ 593
38.1.4.2 External Dial Plan File........................................................................... 593
38.1.4.3 Dial Plan Prefix Tags for Routing.......................................................... 595
38.1.4.4 Obtaining IP Destination from Dial Plan File......................................... 599
38.1.4.5 Modifying ISDN-to-IP Calling Party Number......................................... 600
38.1.5 User Information File .............................................................................................601
38.1.5.1 Enabling the User Info Table................................................................. 601
38.1.5.2 Gateway User Information for PBX Extensions and "Global" Numbers 601

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38.1.5.3 User Information File for SBC User Database...................................... 604
38.1.6 AMD Sensitivity File...............................................................................................606
38.2 Software License Key ..........................................................................................607
38.2.1 Obtaining the Software License Key File...............................................................607
38.2.2 Installing the Software License Key.......................................................................608
38.2.2.1 Installing Software License Key using Web Interface........................... 609
38.2.2.2 Installing Software License Key using AcBootP ................................... 611
38.3 Software Upgrade Wizard....................................................................................611
38.4 Backing Up and Loading Configuration File.........................................................617
39 Automatic Update Mechanism.......................................................................619
39.1 Automatic Configuration Methods........................................................................619
39.2 BootP Request and DHCP Discovery upon Device Initialization.........................619
39.2.1 Local Configuration Server with BootP/TFTP........................................................621
39.2.2 DHCP-based Provisioning.....................................................................................621
39.2.3 Provisioning from HTTP Server using DHCP Option 67.......................................623
39.2.4 Provisioning from TFTP Server using DHCP Option 66........................................623
39.2.5 HTTP-based Provisioning......................................................................................624
39.2.6 Loading Files Securely by Disabling TFTP............................................................625
39.2.7 FTP- or NFS-based Provisioning...........................................................................625
39.2.8 Provisioning using AudioCodes EMS....................................................................625
39.3 HTTP/S-Based Provisioning using the Automatic Update Feature......................626
39.3.1 Files Provisioned by Automatic Update.................................................................626
39.3.2 File Location for Automatic Update .......................................................................626
39.3.3 Triggers for Automatic Update...............................................................................627
39.3.4 Access Authentication with HTTP Server..............................................................628
39.3.5 Querying Provisioning Server for Updated Files...................................................628
39.3.6 File Download Sequence.......................................................................................630
39.3.7 Cyclic Redundancy Check on Downloaded Configuration Files...........................631
39.3.8 MAC Address Automatically Inserted in Configuration File Name........................632
39.3.9 Automatic Update Configuration Examples...........................................................632
39.3.9.1 Automatic Update for Single Device ..................................................... 632
39.3.9.2 Automatic Update from NFS, FTP and HTTP Servers ......................... 634
39.3.9.3 Automatic Update for Mass Deployment............................................... 635
40 Restoring Factory Defaults ............................................................................637
40.1 Restoring Defaults using CLI ...............................................................................637
40.2 Restoring Defaults using an ini File......................................................................638
Status, Performance Monitoring and Reporting.................................................639
41 System Status .................................................................................................641
41.1 Viewing Device Information..................................................................................641
41.2 Viewing Ethernet Port Information .......................................................................641
41.3 Viewing Timing Module Information.....................................................................643
41.4 Viewing Hardware Components Status ...............................................................644
42 Carrier-Grade Alarms......................................................................................645
42.1 Viewing Active Alarms..........................................................................................645
42.2 Viewing Alarm History..........................................................................................645
43 Performance Monitoring.................................................................................647
43.1 Viewing MOS per Media Realm...........................................................................647

Version 6.8 13 Mediant 3000
User's Manual Contents
43.2 Viewing Trunk Utilization......................................................................................648
43.3 Viewing Quality of Experience .............................................................................650
43.4 Viewing Average Call Duration ............................................................................652
44 VoIP Status ......................................................................................................653
44.1 Viewing Trunks & Channels Status......................................................................653
44.2 Viewing NFAS Groups and D-Channel Status.....................................................655
44.3 Viewing Active IP Interfaces.................................................................................656
44.4 Viewing Static Routes Status...............................................................................657
44.5 Viewing Performance Statistics............................................................................657
44.6 Viewing Call Counters..........................................................................................658
44.7 Viewing Registered Users....................................................................................660
44.8 Viewing Registration Status.................................................................................660
44.9 Viewing Proxy Set Status.....................................................................................661
44.10Viewing IP Connectivity........................................................................................663
45 Reporting Information to External Party .......................................................665
45.1 Configuring RTCP XR..........................................................................................665
45.2 Generating Call Detail Records............................................................................669
45.2.1 Configuring CDR Reporting...................................................................................670
45.2.2 CDR Field Description...........................................................................................670
45.2.2.1 CDR Fields for SBC Signaling .............................................................. 670
45.2.2.2 CDR Fields for SBC Media ................................................................... 673
45.2.2.3 CDR Fields for Gateway/IP-to-IP Application ....................................... 675
45.2.2.4 Release Reasons in CDR..................................................................... 679
45.3 Configuring RADIUS Accounting .........................................................................681
45.4 Event Notification using X-Detect Header............................................................686
45.5 Querying Device Channel Resources using SIP OPTIONS ................................689
Diagnostics............................................................................................................691
46 Syslog and Debug Recordings ......................................................................693
46.1 Syslog Message Format ......................................................................................693
46.1.1 Event Representation in Syslog Messages...........................................................694
46.1.2 Unique Device Identification in Syslog Messages.................................................696
46.1.3 Identifying AudioCodes Syslog Messages using Facility Levels...........................696
46.1.4 Syslog Fields for Answering Machine Detection...................................................697
46.1.5 SNMP Alarms in Syslog Messages.......................................................................697
46.2 Enabling Syslog ...................................................................................................698
46.3 Configuring Web Operations to Report to Syslog................................................699
46.4 Configuring Debug Recording..............................................................................699
46.5 Filtering Syslog Messages and Debug Recordings .............................................700
46.5.1 Filtering IP Network Traces ...................................................................................703
46.6 Viewing Syslog Messages ...................................................................................704
46.7 Collecting Debug Recording Messages...............................................................705

User's Manual 14 Document #: LTRT-89738
Mediant 3000
47 Self-Testing......................................................................................................707
48 Creating Core Dump and Debug Files upon Device Crash .........................709
49 Testing SIP Signaling Calls............................................................................711
49.1 Configuring Test Call Endpoints...........................................................................711
49.2 Starting and Stopping Test Calls..........................................................................715
49.3 Viewing Test Call Statistics..................................................................................715
49.4 Configuring DTMF Tones for Test Calls...............................................................717
49.5 Configuring Basic Test Call..................................................................................718
49.6 Configuring SBC Test Call with External Proxy ...................................................719
49.7 Test Call Configuration Examples........................................................................720
Appendix................................................................................................................723
50 Dialing Plan Notation for Routing and Manipulation....................................725
51 Configuration Parameters Reference............................................................727
51.1 Management Parameters.....................................................................................727
51.1.1 General Parameters ..............................................................................................727
51.1.2 Web Parameters....................................................................................................727
51.1.3 Telnet Parameters.................................................................................................730
51.1.4 ini File Parameters.................................................................................................731
51.1.5 SNMP Parameters.................................................................................................731
51.1.6 Serial Parameters..................................................................................................736
51.1.7 Auxiliary and Configuration File Name Parameters ..............................................737
51.1.8 Automatic Update Parameters ..............................................................................738
51.2 Networking Parameters........................................................................................742
51.2.1 Ethernet Parameters..............................................................................................742
51.2.2 Multiple VoIP Network Interfaces and VLAN Parameters.....................................742
51.2.3 Routing Parameters...............................................................................................744
51.2.4 Quality of Service Parameters...............................................................................745
51.2.5 NAT and STUN Parameters..................................................................................746
51.2.6 NFS Parameters....................................................................................................749
51.2.7 DNS Parameters....................................................................................................749
51.2.8 DHCP Parameters.................................................................................................750
51.2.9 NTP and Daylight Saving Time Parameters..........................................................751
51.3 Debugging and Diagnostics Parameters..............................................................753
51.3.1 General Parameters ..............................................................................................753
51.3.2 SIP Test Call Parameters......................................................................................754
51.3.3 Syslog, CDR and Debug Parameters....................................................................755
51.3.4 Heartbeat Packet Parameters...............................................................................760
51.3.5 Resource Allocation Indication Parameters...........................................................760
51.3.6 BootP Parameters .................................................................................................761
51.4 Security Parameters.............................................................................................763
51.4.1 General Security Parameters................................................................................763
51.4.2 HTTPS Parameters ...............................................................................................764
51.4.3 SRTP Parameters..................................................................................................765
51.4.4 TLS Parameters.....................................................................................................768
51.4.5 SSH Parameters....................................................................................................770
51.4.6 IDS Parameters.....................................................................................................771
51.4.7 IPSec Parameters..................................................................................................772
51.5 Quality of Experience Parameters .......................................................................774
51.6 Control Network Parameters................................................................................776

Version 6.8 15 Mediant 3000
User's Manual Contents
51.6.1 IP Group, Proxy, Registration and Authentication Parameters.............................776
51.6.2 Network Application Parameters...........................................................................789
51.7 General SIP Parameters......................................................................................792
51.8 Coders and Profile Parameters............................................................................822
51.9 Channel Parameters............................................................................................825
51.9.1 Voice Parameters..................................................................................................825
51.9.2 Coder Parameters .................................................................................................827
51.9.3 DTMF Parameters.................................................................................................831
51.9.4 RTP, RTCP and T.38 Parameters.........................................................................832
51.10Gateway and IP-to-IP Parameters.......................................................................837
51.10.1Fax and Modem Parameters.................................................................................837
51.10.2DTMF and Hook-Flash Parameters.......................................................................844
51.10.3Digit Collection and Dial Plan Parameters.............................................................847
51.10.4Voice Mail Parameters...........................................................................................849
51.10.5Supplementary Services Parameters....................................................................853
51.10.5.1Caller ID Parameters............................................................................. 853
51.10.5.2Call Waiting Parameters........................................................................ 855
51.10.5.3Call Forwarding Parameters ................................................................. 855
51.10.5.4Call Hold Parameters............................................................................ 856
51.10.5.5Call Transfer Parameters...................................................................... 857
51.10.5.6MLPP and Emergency Call Parameters ............................................... 859
51.10.5.7Call Cut-Through Parameters............................................................... 864
51.10.5.8TTY/TDD Parameters............................................................................ 864
51.10.6PSTN Parameters..................................................................................................865
51.10.6.1General Parameters.............................................................................. 865
51.10.6.2TDM Bus and Clock Timing Parameters............................................... 870
51.10.6.3CAS Parameters ................................................................................... 875
51.10.6.4ISDN Parameters.................................................................................. 878
51.10.6.5DS3 Parameters.................................................................................... 885
51.10.6.6SDH/SONET Parameters...................................................................... 886
51.10.7ISDN and CAS Interworking Parameters ..............................................................889
51.10.8Answer and Disconnect Supervision Parameters.................................................905
51.10.9Tone Parameters...................................................................................................908
51.10.9.1Telephony Tone Parameters................................................................. 908
51.10.9.2Tone Detection Parameters.................................................................. 913
51.10.9.3Metering Tone Parameters ................................................................... 914
51.10.10 Trunk Groups and Routing Parameters ...........................................................915
51.10.11 IP Connectivity Parameters..............................................................................924
51.10.12 Alternative Routing Parameters .......................................................................925
51.10.13 Number Manipulation Parameters....................................................................927
51.11SBC Parameters..................................................................................................938
51.12Standalone Survivability Parameters...................................................................951
51.13IP Media Parameters ...........................................................................................956
51.14Services ...............................................................................................................962
51.14.1SIP-based Media Recording Parameters..............................................................962
51.14.2RADIUS and LDAP Parameters............................................................................962
51.14.2.1General Parameters.............................................................................. 962
51.14.2.2RADIUS Parameters............................................................................. 963
51.14.2.3LDAP Parameters ................................................................................. 965
51.14.3Least Cost Routing Parameters ............................................................................968
51.14.4Call Setup Rules Parameters................................................................................970
52 SBC and DSP Channel Capacity....................................................................971
52.1 Signaling-Media Sessions & User Registrations..................................................971
52.2 Mediant 3000 .......................................................................................................972
52.2.1 Mediant 3000 Full Chassis....................................................................................973

User's Manual 16 Document #: LTRT-89738
Mediant 3000
52.2.2 Mediant 3000 16 E1 / 21 T1 ..................................................................................974
52.2.3 Mediant 3000 with Single T3 .................................................................................975
52.2.4 Mediant 3000 DSP Template Mix Feature ............................................................976
53 Technical Specifications ................................................................................977

Version 6.8 17 Mediant 3000
User's Manual Notices
Notice
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: December-31-2017
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for
AudioCodes products and for contact information, please visit our Web site at
https://www.audiocodes.com/services-support/maintenance-and-support.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Related Documentation
Manual Name
SIP CPE Release Notes
Mediant 3000 Hardware Installation Manual
Complementary Guides
CPE Configuration Guide for IP Voice Mail
SNMP User's Guide
SBC Design Guide
Recommended Security Guidelines Configuration Note
SIP Message Manipulations Quick Reference Guide
SAS Application Configuration Guide
CAS Protocol Table Configuration Note
IP-to-IP Application Configuration Guide
Utility Guides

User's Manual 18 Document #: LTRT-89738
Mediant 3000
Manual Name
INI Viewer & Editor Utility User's Guide
DConvert User's Guide
AcBootP Utility User's Guide
CLI Wizard User's Guide
Note and Warnings
Note: This device is considered an INDOOR unit and therefore, must be installed only
indoors. In addition, Ethernet port interface cabling must be routed only indoors and
must not exit the building.
Note: The scope of this document does not fully cover security aspects for deploying
the device in your environment. Security measures should be done in accordance
with your organization’s security p
olicies. For basic security guidelines, refer to
AudioCodes Recommended Security Guidelines document.
Note:
Throughout this manual, unless otherwise specified, the following naming
conventions are used:
•The term device refers to your AudioCodes products.
•The term blade refers to the TP-8410 blade or TP-6310 blade.
Note: Before configuring the device, ensure that it is installed correctly as instructed
in the Hardware Installation Manual.
Note: T3 is synonymous with DS3.
Notes:
•This device includes software developed by the OpenSSL Project for use in the
OpenSSL Toolkit (http://www.openssl.org/).
•This device includes cryptographic software written by Eric Young
([e-mail]).
Note: Some of the features listed in this document are available only if the relevant
Software License Key has been purchased from AudioCodes and installed on the
device. For a list of Software License Keys that can be purchased, please consult
your AudioCodes sales representative.

Version 6.8 19 Mediant 3000
User's Manual Notices
Note: OPEN SOURCE SOFTWARE. Portions of the software may be open source
software and may be governed by and distributed under open source licenses, such
as the terms of the GNU General Public License (GPL), the terms of the Lesser
General Public License (LGPL), BSD and LDAP, which terms are located at
https://www.audiocodes.com/services-support/open-source/ and all are incorporated
herein by reference. If any open source software is provided in object code, and its
accompanying license requires that it be provided in source code as well, Buyer may
receive such source code by contacting AudioCodes, by following the instructions
available on AudioCodes website.
Document Revision Record
LTRT Description
89718 Initial document release for Version 6.8.
89727 New parameter added - PM_EnableThresholdAlarms; Web Users table CLI commands
updated; Web Users table parameter descriptions of Session Limit and Session
Timeout updated; IPv6 Feature Key removed; Internal DNS table supports up to 3 (not
4) IP addresses per host name; remote UA behind NAT for media section updated;
MgmntLDAPGroups_Level parameter values updated; lock/unlock Tru
nk Group feature
added; CRP Normal mode preconfiguration updated; write-and-backup CLI command
updated; PSTN trace updated; Ethernet Group section updated; max. number of TLS
Contexts; IPGroup_SIPConnect added;.SBCEnableAASTRASurvivabilityNotice
replaced by SBCEnableSurvivabilityNotice; R-factor note added; terminator CDR field
added; Descriptions of the following parameters were updated:
SRD_EnableUnAuthenticatedRegistrations; WebSessionTimeout;
DigitalOOSBehaviorForTrunk; DigitalOOSBehavior;
IpProfile_SBCRemoteReplacesBehavior; xferPrefix; EnableSBCMediaSync.
89731 The following parameters were updated: Version; Action Type; Port Range Start;
Number of Media Session Legs; Port Range End; UDP Port; SIP Group Name;
Classify
By Proxy Set; Inbound Message Manipulation Set; Outbound Message Manipulation
Set; Row Role; Forking Group; Forward Destination; Rate; Source IP Address; Group
Policy; Max Generated Register Rate; Generated Registers Interval; RTP Base UDP
Port; RTCP XR Collection Server; Gateway RTCP XR Report Mode; SIP T.38 Version;
ISDN Overlap IP to Tel Dialing; Enable Receiving of Overlap Dialing.
The following new parameters were added: UUI Format; Network Node ID; publication-
ip-group-id.
The following parameters were deleted: Remote RTP Base UDP Port.The following
sub-sections were updated: Configuring RTP Base UDP Port; Avaya UCID;
Configuring
IP Groups; Configuring SIP Message Manipulation; Supported Coders List;
Interworking
ISDN Overlap Dialing with SIP According to RFC 3578; Configuring Source/
Destination
Number Manipulation Rules; Configuring Redirect Number IP to Tel; Configuring
Outbound IP Routing Table; Configuring Inbound IP Routing Table; Configuring
Classification Rules; Configuring SBC IP-to-IP Routing; Configuring RTCP XR;
Mediant
3000 Full Chassis; Mediant 3000 with Single T3.
89733 Updated sections: Configuring the SEM Server; Configuring Proxy Sets;Configuring
CDR Reporting; EnableNonCallCdr; EnableCoreDump;
Updated parameters: IpProfile_DisconnectOnBrokenConnection;
IP2IPRouting_Trigger; MAC Address Automatically Inserted in Configuration File
Name; Viewing Proxy Set Status; ProxySet; Voice Compression
New parameters: ProxySet_SuccessDetectionRetries;
ProxySet_SuccessDetectionInterval; ProxySet_FailureDetectionRetransmissions;
Proxy Set ID; Mode; Keep Alive; Address; Priority; Weight; Success Count; Failure
Count; Status; QOEEnableTLS;

User's Manual 20 Document #: LTRT-89738
Mediant 3000
LTRT Description

Deleted parameters: QOEPort
89735 Updated sections: Configuring Web User Accounts (typo); Configuring TLS
Certificate Contexts; Assigning CSR-based Certificates to TLS Contexts (SHA);
Fixed Mapping of SIP Response to ISDN Release Reason; Fixed Mapping of ISDN
Release Reason to SIP Response; Configuring SBC IP-to-IP Routing; Configuring
SIP Response Codes for Alternative Routing Reasons; Creating Core Dump and
Debug Files upon Device Crash (reset)
New sections: Viewing Proxy Set Status
Updated parameters: NATTranslation_SourceStartPort;
NATTranslation_SourceEndPort; NATTranslation_TargetStartPort;
NATTranslation_TargetEndPort; IpProfile_SBCUseSilenceSupp; DisableSNMP;
EnableCoreDump; PrackMode; IgnoreAlertAfterEarlyMedia;
SessionExpiresDisconnectTime; ISDNJapanNTTTimerT3JA; ISDNInCallsBehavior
(defaults); BrokenConnectionEventTimeout; TLSContexts_TLSVersion;
TLSContexts_ServerCipherString; TLSContexts_ClientCipherString;
EnableWebAccessFromAllInterfaces; ECNLPMode; SSHMaxLoginAttempts;
ResetWebPassword; SecureCallsFromIP
New parameters: TLSContexts_DTLSVersion; TLSContexts_DHKeySize
89737 Updated sections: Configuring Firewall Settings
Updated parameters: AccessList_Source_IP; AccessList_Source_Port;
AccessList_Start_Port; AccessList_End_Port; ProxySet_EnableProxyKeepAlive;
ProxySet_IsProxyHotSwap; IpProfile_SBCPlayHeldTone;
PstnPrefix_SourceAddress; ResetWebPassword; KeepAliveTrapPort;
SSHMaxLoginAttempts; EnablePChargingVector
New parameters: CustomerSN
89738 
Documentation Feedback
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