AudioCodes MediaPack User manual

Document #: LTRT-59811 March 2010
Installation Manual
Version 6.0

Version 6.0 3 March 2010
Installation Manual Contents
Table of Contents
1Introduction....................................................................................................... 11
2Installing the Device......................................................................................... 13
2.1Installing the MP-11x Series...................................................................................13
2.1.1Physical Description................................................................................................ 13
2.1.1.1MP-11x Front Panel................................................................................. 13
2.1.1.2MP-11x Rear Panel ................................................................................. 14
2.1.2Unpacking and Checking Package Contents ......................................................... 14
2.1.3Mounting the MP-11x.............................................................................................. 15
2.1.3.1Desktop Mounting.................................................................................... 16
2.1.3.2Wall Mounting .......................................................................................... 16
2.1.3.319-inch Rack Mounting............................................................................ 16
2.1.4Cabling the MP-11x................................................................................................. 17
2.1.4.1Connecting MP-11x to the Network......................................................... 18
2.1.4.2Connecting MP-11x to FXS /FXO Devices.............................................. 18
2.1.4.3Cabling the FXS Lifeline .......................................................................... 19
2.1.4.4Connecting MP-11x RS-232 Port to a PC ............................................... 20
2.1.4.5Connecting MP-11x to Power.................................................................. 21
2.2Installing MP-124....................................................................................................22
2.2.1Physical Description................................................................................................ 22
2.2.1.1MP-124 Front Panel ................................................................................ 22
2.2.1.2MP-124 Rear Panel ................................................................................. 23
2.2.2Unpacking and Checking Package Contents ......................................................... 24
2.2.3Mounting the MP-124.............................................................................................. 24
2.2.3.1Desktop Mounting.................................................................................... 24
2.2.3.219-inch Rack Mounting............................................................................ 25
2.2.4Cabling the MP-124 ................................................................................................ 26
2.2.4.1Power Surge Protection and Grounding of MP-124................................ 27
2.2.4.2Connecting MP-124 to the Ethernet Network.......................................... 29
2.2.4.3Connecting MP-124 to FXS Interface...................................................... 30
2.2.4.4Connecting MP-124 RS-232 Port to a PC............................................... 32
2.2.4.5Connecting MP-124 to Power.................................................................. 33
3Configuring the Device .................................................................................... 35
3.1Assigning an IP Address ........................................................................................35
3.1.1Assigning an IP Address Using HTTP .................................................................... 36
3.1.2Assigning an IP Address Using BootP.................................................................... 37
3.1.3Assigning an IP Address Using the Voice Menu Guidance.................................... 38
3.1.4Assigning an IP Address Using the CLI.................................................................. 41
3.2Configuring Basic SIP Parameters.........................................................................42
3.2.1Enabling Channels and Configuring Call Routing (Example) ................................. 43
3.3Saving and Resetting the Device ...........................................................................45
3.4Changing Login User Name and Password ...........................................................46
3.5Backing Up and Restoring Configuration ...............................................................47
3.6Restoring Factory Default Settings
.........................................................................48
3.7Upgrading the Device
.............................................................................................49
3.7.1Software Upgrade Wizard....................................................................................... 49
3.7.2Loading ini and Auxiliary Files ................................................................................ 52

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4Monitoring the Device ...................................................................................... 55
4.1Front-Panel LEDs...................................................................................................55
4.2Web Interface
.........................................................................................................56
4.2.1Viewing Alarms ....................................................................................................... 56
4.2.2Viewing Channel Status.......................................................................................... 57

Version 6.0 5 March 2010
Installation Manual Contents
List of Figures
Figure 1-1: Required Steps to Install the Device ................................................................................... 11
Figure 2-1: MP-11x (e.g., MP-118) Front Panel .................................................................................... 13
Figure 2-2: MP-11x (e.g., MP-118) Rear Panel Connectors ................................................................. 14
Figure 2-3: View of MP-11x Underside.................................................................................................. 15
Figure 2-4: AudioCodes 19-inch Rack Shelf for MP-11x....................................................................... 16
Figure 2-5: MP-11x Rack Mount............................................................................................................ 17
Figure 2-6: RJ-45 Connector Pinouts .................................................................................................... 18
Figure 2-7: RJ-11 Phone Connector Pinouts......................................................................................... 18
Figure 2-8: RJ-11 Lifeline Splitter Connector Pinouts ........................................................................... 19
Figure 2-9: Lifeline Cabling (Using Splitter Cable) for FXS-Only Devices............................................. 19
Figure 2-10: Lifeline Cabling for FXS and FXO Devices ....................................................................... 20
Figure 2-11: PS/2 to DB-9 Adaptor Connector Pinouts ......................................................................... 21
Figure 2-12: PS/2 Connector Pinouts.................................................................................................... 21
Figure 2-13: MP-124 Front Panel .......................................................................................................... 22
Figure 2-14: MP-124 Rear Panel - AC Power Model ............................................................................ 23
Figure 2-15: MP-124 Rear Panel - DC Power Model ............................................................................ 23
Figure 2-16: MP-124 Desktop Mounting................................................................................................ 24
Figure 2-17: MP-124 with Brackets for Rack Installation....................................................................... 25
Figure 2-18: Grounding and Power Surge Protection ........................................................................... 28
Figure 2-19: RJ-45 Connector Pinouts .................................................................................................. 29
Figure 2-20: 50-pin Telco Connector (MP-124/FXS only) ..................................................................... 30
Figure 2-21: MP-124 in a 19-inch Rack with MDF Adaptor................................................................... 31
Figure 2-22: MP-124 RS-232 Connector Pinouts.................................................................................. 32
Figure 2-23: Wired DC Power Terminal Block Connected to MP-124 .................................................. 34
Figure 3-1: Enter Network Password Screen ........................................................................................ 36
Figure 3-2: BootP Client Configuration Screen ..................................................................................... 38
Figure 3-3: Enabling Channels in Endpoint Phone Number Table Page .............................................. 43
Figure 3-4: Tel to IP Routing Rules ....................................................................................................... 43
Figure 3-5: Connecting Two Devices..................................................................................................... 44
Figure 3-6: Maintenance Actions Page.................................................................................................. 45
Figure 3-7: WEB User Accounts Page (for Users with 'Security Administrator' Privileges) .................. 46
Figure 3-8: Configuration File Page....................................................................................................... 47
Figure 3-9: Start Software Upgrade Wizard Screen .............................................................................. 50
Figure 3-10: Load CMP File Wizard Page............................................................................................. 50
Figure 3-11: End Process Wizard Page ................................................................................................ 51
Figure 3-12: Load Auxiliary Files Page.................................................................................................. 53
Figure 4-1: Current Alarms in Active Alarms Page................................................................................ 56
Figure 4-2: MP-11x Home Page ............................................................................................................ 57
Figure 4-3: MP-124 Home Page............................................................................................................ 57

Installation Manual 6 Document #: LTRT-59811
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List of Tables
Table 2-1: MP-11x Rear Panel Component Descriptions...................................................................... 14
Table 2-2: Mounting Components on MP-11x Underside ..................................................................... 15
Table 2-3: MP-11x Rack Mount ............................................................................................................. 17
Table 2-4: Reset Button Description on MP-124 Front Panel ............................................................... 22
Table 2-5: MP-124 Rear Panel Component Descriptions ..................................................................... 23
Table 2-6: MP-124 Rear Panel Ethernet LEDs Description .................................................................. 23
Table 2-7: Pin Allocations of the 50-pin Telco Connector ..................................................................... 30
Table 3-1: Default IP Addresses............................................................................................................ 35
Table 3-2: Configuration Parameters Available via the Voice Menu ..................................................... 40
Table 3-3: Auxiliary Files Descriptions................................................................................................... 52
Table 4-1: MP-11x Front-Panel LEDs Description ................................................................................ 55
Table 4-2: MP-124 Front-Panel LEDs Description ................................................................................ 55
Table 4-3: Color-Coding of Channel Status Icon................................................................................... 57

Version 6.0 7 March 2010
Installation Manual Notices
Notice
This Installation Manual describes the hardware installation and quick configuration setup for
AudioCodes MediaPack series Voice-over-IP (VoIP) SIP media gateways.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions.
Before consulting this document, check the corresponding Release Notes regarding feature
preconditions and/or specific support in this release. In cases where there are discrepancies
between this document and the Release Notes, the information in the Release Notes
supersedes that in this document. Updates to this document and other documents can be
viewed by registered customers at http://www.audiocodes.com/downloads.
© Copyright 2010 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: March-17-2010
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What’s Inside Matters, Your Gateway To VoIP and 3GX are trademarks or
registered trademarks of AudioCodes Limited. All other products or trademarks are property
of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and service are provided by AudioCodes’ Distributors,
Partners, and Resellers from whom the product was purchased. For Customer support for
products purchased directly from AudioCodes, contact [e-mail].
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used. Only industry-
standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x
preceding the number.

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MediaPack Series
Regulatory Information
The Regulatory Information can be viewed at http://www.audiocodes.com/downloads.
Related Documentation
Document Name
Product Reference Manual
MP-11x & MP-124 SIP Release Notes
MP-11x & MP-124 SIP User's Manual
CPE Configuration Guide for IP Voice Mail
Notes: Throughout this manual and unless otherwise specified, the following terms
are used:
•Device refers to the MediaPack series gateways.
•MediaPack refers to the MP-124, MP-118, MP-114, and MP-112 VoIP
devices.
•MP-11x refers to MP-118, MP-114, and MP-112 devices.
Note: The MP-11x and MP-124 devices are indoor units and therefore, must be
installed only indoors. However, the MP-124 FXS telephony cables are
outdoor-compliant and therefore, can be routed outdoors (MP-124 part
numbers MP-124/24S/AC/OD and MP-124/24S/DC/OD).
Caution Electrical Shock
Do not open or disassemble this device. The device carries high voltage and
contact with internal components may expose you to electrical shock and
bodily harm.
Warning: The device is supplied as a sealed unit and must only be serviced by
qualified service personnel.
Warning: Disconnect the device from the mains and Telephone Network Voltage
(TNV) before servicing.
Warning: FXO and FXS ports are considered to be TNV-3.

Version 6.0 9 March 2010
Installation Manual Notices
Notes:
•FXO (Foreign Exchange Office) is the interface replacing the analog
telephone and connects to a Public Switched Telephone Network (PSTN)
line from the Central Office (CO) or to a Private Branch Exchange (PBX).
The FXO is designed to receive line voltage and ringing current, supplied
from the CO or the PBX (just like an analog telephone). An FXO VoIP
device interfaces between the CO/PBX line and the Internet.
•FXS (Foreign Exchange Station) is the interface replacing the Exchange
(i.e., the CO or the PBX) and connects to analog telephones, dial-up
modems, and fax machines. The FXS is designed to supply line voltage
and ringing current to these telephone devices. An FXS VoIP device
interfaces between the analog telephone devices and the Internet.

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Reader’s Notes

Version 6.0 11 March 2010
Installation Manual 1. Introduction
1 Introduction
This manual provides you with step-by-step procedures for initial and basic setup of the
device, including hardware installation and software configuration. The flowchart below
summarizes these steps:
Figure 1-1: Required Steps to Install the Device
Notes:
•For detailed information on how to fully configure the device, refer to the
device's User’s Manual.
•Prior knowledge of IP networking is recommended.

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Reader’s Notes

Version 6.0 13 March 2010
Installation Manual 2. Installing the Device
2 Installing the Device
This section describes the MP-11x (refer to 'Installing the MP-11x Series' on page 13) and
MP-124 (refer to 'Installing MP-124' on page 21) hardware installation. This includes
physical description, unpacking the shipped package, and mounting and cabling
procedures.
2.1 Installing the MP-11x Series
This subsection describes the MP-11x hardware installation.
2.1.1 Physical Description
The subsections below provide a physical description of the front and rear panels of the
MP-11x.
2.1.1.1 MP-11x Front Panel
The device's front panel provides LEDs for indicating various operating statuses. The figure
below displays the front panel of the MP-118. This is similar to the MP-114 and MP-112
models, differing only in the number of Channel Status LEDs (corresponding to the
number of channels). For a description of the device's LEDs, refer to 'Monitoring Front-
Panel LEDs' on page 55.
Figure 2-1: MP-11x (e.g., MP-118) Front Panel

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2.1.1.2 MP-11x Rear Panel
The device's rear panel provides the ports for cabling the device to the various interfaces.
The figure below displays the rear panel of the MP-118 device (as an example).
Figure 2-2: MP-11x (e.g., MP-118) Rear Panel Connectors
The following table describes the MP-11x rear panel ports:
Table 2-1: MP-11x Rear Panel Component Descriptions
Item # Label Component Description
1 100-240~0.3A
max. AC power supply socket.
2 Ethernet 10/100Base-TX Uplink port.
3 RS-232 RS-232 status port (requires a DB-9 to PS/2 adaptor).
Note: MP-112 does not provide a serial port.
4 FXS and/or FXO
Provides two, four, or eight FXS/FXO ports (depending on
MediaPack model).
Note: MP-112 does not support FXO interfaces.
5 Reset Reset button for resetting the device.
2.1.2 Unpacking and Checking Package Contents
Follow the procedure below for unpacking the carton in which the MP-11x is shipped.
¾To unpack the MP-11x, take these 6 steps:
1. Open the carton and remove the packing materials.
2. Remove the MP-11x unit from the carton.
3. Check that there is no equipment damage.

Version 6.0 15 March 2010
Installation Manual 2. Installing the Device
4. Ensure that in addition to the MP-11x unit, the package contains the following items:
•AC power cable.
•Small plastic bag containing four anti-slide bumpers for desktop installation.
•Regulatory Information document.
5. Check, retain, and process any documents.
6. Notify AudioCodes or your local supplier of any damage or discrepancies.
2.1.3 Mounting the MP-11x
The device can be mounted in one of the following ways:
Desktop mounting (refer to 'Desktop Mounting' on page 15).
Wall mounting (refer to 'Wall Mounting' on page 16).
Standard 19-inch rack mounting (refer to '19-inch Rack Mounting' on page 16).
The figure below shows the mounting components on the underside of the MP-11x:
Figure 2-3: View of MP-11x Underside
Table 2-2: Mounting Components on MP-11x Underside
Item # Functionality
1Square slot used to attach anti-slide bumpers (for desktop mounting).
2Oval notch used to attach the MP-11x to a wall.
3Screw opening used to attach the MP-11x to a 19-inch shelf rack.

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2.1.3.1 Desktop Mounting
Attach the four (supplied) anti-slide bumpers to the base of the MP-11x and place it on a
desktop in the desired position.
2.1.3.2 Wall Mounting
Follow the procedure below for mounting the MP-11x on a wall.
¾To mount the MP-11x on a wall:
1. Drill four holes according to the following dimensions:
•Horizontal distance between holes: 140 mm (5.51 inches)
•Vertical distance between: 101.4 mm (4 inches)
2. Insert a wall anchor of the appropriate size into each hole.
3. Fasten a DIN 96 3.5X20 wood screw (not supplied) into each of the wall anchors.
4. Position the four oval notches, located on the underside of the MP-11x (refer to Item
#2 in 'Mounting the MP-11x' on page 15), over the four screws and hang the MP-11x
on them.
2.1.3.3 19-inch Rack Mounting
The MP-11x can be installed in a standard 19-inch rack by placing it on an AudioCodes' 19-
inch rack-mounting shelf (special customer order) that must be pre-installed in a rack. The
shelf can hold up to two MP-11x devices. The rack-mounting shelf can be ordered
separately from AudioCodes. The 19-inch rack installation package contains a single shelf
(shown in the figure below), and eight shelf-to-device screws.
Figure 2-4: AudioCodes 19-inch Rack Shelf for MP-11x
Note: The 19-inch rack shelf is not supplied in the standard package kit, but can be
ordered separately: Bulk Pack package (MCMK00015) containing 10 rack
mounting shelves for MP-11x. For ordering and pricing, please contact your
AudioCodes' sales representative.
¾To install the MP-11x in a 19-inch rack:
1. Attach one or two MP-11x devices to the shelf using the shelf-to-device screws
(supplied).
2. Position the shelf in the rack and align its side holes with the rack frame holes.

Version 6.0 17 March 2010
Installation Manual 2. Installing the Device
3. Attach the shelf to the rack using four standard rack screws (not supplied).
Figure 2-5: MP-11x Rack Mount
Table 2-3: MP-11x Rack Mount
Item # Functionality
1Standard rack holes used to attach the shelf to the rack.
2Eight shelf-to-device screws.
2.1.4 Cabling the MP-11x
This section describes the MP-11x cabling procedures:
¾To cable the MP-11x:
Connecting to the Ethernet network (refer to 'Connecting MP-11x to the Network' on
page 18).
Connecting to FXS/FXO devices (refer to 'Connecting MP-11x to FXS /FXO Devices'
on page 18).
Cabling the FXS Lifeline (refer to 'Cabling the MP-11x/FXS Lifeline' on page 19).
Serial connection to a computer (refer to 'Connecting MP-11x RS-232 Port to a PC' on
page 20).
Connecting to the power supply (refer to 'Connecting MP-11x to Power' on page 21).
Once you have completed the above hardware installation steps and after powering-up the
MP-11x, the Ready and Power LEDs on the front panel light up green (after a self-testing
period of about two minutes). Any malfunction in the startup procedure changes the Fail
LED to red and the Ready LED is turned off (for details on the MP-11x LEDs, refer to
'Monitoring Front-Panel LEDs' on page 55). Once you have cabled the device, you can
begin configuring the device (refer to 'Configuring the Device' on page 35).

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2.1.4.1 Connecting MP-11x to the Network
Follow the procedure below for connecting MP-11x directly to the Ethernet network.
¾To connect MP-11x directly to the Ethernet network:
Using a crossover Ethernet cable with RJ-45 connectors on either end, connect the
MP-11x Ethernet port (labeled Ethernet), directly to the network. For RJ-45 connector
pinouts, refer to the figure below:
Figure 2-6: RJ-45 Connector Pinouts
Note: When assigning an IP address to MP-11x using HTTP (refer to 'Assigning an
IP Address Using HTTP' on page 36), you may be required to disconnect the
Ethernet cable and re-cable it differently.
2.1.4.2 Connecting MP-11x to FXS /FXO Devices
Follow the procedure below for connecting MP-11x to FXO or FXS devices.
Warnings:
•Ensure that you connect FXS ports only to analog telephones or PBX
trunk lines, and FXO ports only to CO/PBX lines; otherwise, damage to
MP-11x may occur.
•To protect against electrical shock and fire, use a 26 AWG minimum wire
to connect FXO ports to the PSTN.
¾To connect MP-11x to FXO or FXS devices:
Using an RJ-11 two-wire telephone cords (refer to figure below for connector pinouts),
connect the MP-11x to the required telephone interfaces:
•FXS: connect the MP-11x FXS ports (grouped under the label FXS) to fax
machines, modems, or telephones.
•FXO: connect the MP-11x FXO ports (grouped under the label FXO) to telephone
exchange analog lines or PBX extensions.
Figure 2-7: RJ-11 Phone Connector Pinouts

Version 6.0 19 March 2010
Installation Manual 2. Installing the Device
2.1.4.3 Cabling the FXS Lifeline
The Lifeline provides a wired analog POTS phone connection to any PSTN or PBX FXS
port when there is no power or when the network connection fails. Therefore, you can use
the Lifeline phone even when MP-11x is not powered or not connected to the network.
The Lifeline feature is implemented as follows, depending on FXO/FXS support:
For devices providing only FXS ports: A single Lifeline connected to Port #1 using a
splitter (not supplied) is available.
For devices providing FXS and FXO ports: A splitter is not required - all FXS ports
are automatically connected to corresponding FXO ports (i.e., FXS Port #1 to FXO
Port #5, FXS Port #2 to FXO Port #6, and so on).
For devices providing only FXO ports: A Lifeline is not available.
Note: The use of the Lifeline upon network failure can be disabled using the
LifeLineType ini file parameter (described in the User's Manual).
The Lifeline’s splitter connects pins #1 and #4 to another source of an FXS port, and pins
#2 and #3 to the POTS (FXS) phone. Refer to the Lifeline splitter pinouts in the figure
below:
Figure 2-8: RJ-11 Lifeline Splitter Connector Pinouts
¾To cable the MP-11x/FXS Lifeline:
1. Connect the Lifeline splitter to Port #1 on MP-11x (the Lifeline splitter is a special order
option).
2. Connect the Lifeline phone to Port A on the Lifeline splitter.
3. Connect an analog PSTN line to Port B on the Lifeline splitter.
Figure 2-9: Lifeline Cabling (Using Splitter Cable) for FXS-Only Devices

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¾To cable the combined MP-11x FXS/FXO Lifeline:
1. Connect a fax machine, modem, or phone to each of the FXS ports.
2. Connect an analog PSTN line to each of the FXO ports.
Figure 2-10: Lifeline Cabling for FXS and FXO Devices
2.1.4.4 Connecting MP-11x RS-232 Port to a PC
Follow the procedure below to connect the MP-11x serial (RS-232) interface to a PC using
a straight-through, PS/2 to DB-9 cable adaptor.
Notes:
•This procedure is not applicable to MP-112 as this model does not
provide an RS-232 serial interface port.
•The PS/2 to DB-9 cable adaptor is not included in the MP-11x package.