AudioCodes Media Pack MP-124 User manual
Document #: LTRT-65412 September 2009
User's Manual
Version 5.8
Version 5.8 3 September 2009
SIP User's Manual Contents
Table of Contents
1Overview ........................................................................................................... 19
1.1Gateway Description ..............................................................................................19
1.2MediaPack Features ..............................................................................................21
1.2.1MP-11x Hardware Features.................................................................................... 21
1.2.2MP-124 Hardware Features.................................................................................... 21
1.3SIP Overview..........................................................................................................22
2Configuration Concepts................................................................................... 23
3Web-Based Management ................................................................................. 25
3.1Getting Acquainted with the Web Interface ............................................................26
3.1.1Computer Requirements......................................................................................... 27
3.1.2Accessing the Web Interface .................................................................................. 28
3.1.3Toolbar .................................................................................................................... 29
3.1.4Navigation Tree....................................................................................................... 30
3.1.4.1Displaying Navigation Tree in Basic and Full View ................................. 31
3.1.4.2Showing / Hiding the Navigation Pane .................................................... 32
3.1.5Working with Configuration Pages.......................................................................... 32
3.1.5.1Accessing Pages ..................................................................................... 33
3.1.5.2Viewing Parameters ................................................................................ 33
3.1.5.3Modifying and Saving Parameters........................................................... 36
3.1.5.4Entering Phone Numbers in Various Tables ........................................... 37
3.1.5.5Working with Tables ................................................................................ 37
3.1.6Searching for Configuration Parameters ................................................................ 40
3.1.7Working with Scenarios .......................................................................................... 41
3.1.7.1Creating a Scenario................................................................................. 41
3.1.7.2Accessing a Scenario .............................................................................. 43
3.1.7.3Editing a Scenario ................................................................................... 44
3.1.7.4Saving a Scenario to a PC ...................................................................... 45
3.1.7.5Loading a Scenario to the Device............................................................ 46
3.1.7.6Deleting a Scenario ................................................................................. 47
3.1.7.7Exiting Scenario Mode............................................................................. 48
3.1.8Customizing the Web Interface............................................................................... 48
3.1.8.1Replacing the Corporate Logo................................................................. 48
3.1.8.2Customizing the Product Name............................................................... 50
3.1.8.3Creating a Login Welcome Message ...................................................... 51
3.1.9Getting Help ............................................................................................................ 52
3.1.10Logging Off the Web Interface ................................................................................ 53
3.2Using the Home Page ............................................................................................54
3.2.1Assigning a Name to a Port .................................................................................... 55
3.2.2Viewing Analog Port Information............................................................................. 56
3.2.3Resetting an Analog Channel ................................................................................. 57
3.3Configuration Tab...................................................................................................58
3.3.1Network Settings..................................................................................................... 58
3.3.1.1Configuring the Multiple Interface Table.................................................. 58
3.3.1.2Configuring the Application Settings........................................................ 62
3.3.1.3Configuring the NFS Settings .................................................................. 64
3.3.1.4Configuring the IP Routing Table ............................................................ 66
3.3.1.5Configuring the QoS Settings .................................................................. 68
3.3.2Media Settings ........................................................................................................ 68
3.3.2.1Configuring the Voice Settings ................................................................ 69
3.3.2.2Configuring the Fax/Modem/CID Settings............................................... 70
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3.3.2.3Configuring the RTP/RTCP Settings ....................................................... 70
3.3.2.4Configuring the General Media Settings ................................................. 71
3.3.2.5Configuring the Hook-Flash Settings....................................................... 72
3.3.2.6Configuring Media Security ..................................................................... 72
3.3.3Security Settings ..................................................................................................... 73
3.3.3.1Configuring the Web User Accounts ....................................................... 73
3.3.3.2Configuring the Web and Telnet Access List .......................................... 76
3.3.3.3Configuring the Firewall Settings............................................................. 77
3.3.3.4Configuring the Certificates ..................................................................... 79
3.3.3.5Configuring the General Security Settings .............................................. 84
3.3.3.6Configuring the IPSec Table.................................................................... 85
3.3.3.7Configuring the IKE Table ....................................................................... 88
3.3.4Protocol Configuration ............................................................................................ 91
3.3.4.1Enabling Applications .............................................................................. 91
3.3.4.2Protocol Definition.................................................................................... 92
3.3.4.3Proxies, IP Groups, and Registration ...................................................... 94
3.3.4.4Coders and Profile Definitions ............................................................... 104
3.3.4.5SIP Advanced Parameters .................................................................... 112
3.3.4.6SAS Parameters.................................................................................... 120
3.3.4.7Manipulation Tables .............................................................................. 124
3.3.4.8Routing Tables....................................................................................... 130
3.3.4.9Endpoint Settings .................................................................................. 142
3.3.4.10Configuring Endpoint Phone Numbers.................................................. 149
3.3.4.11Hunt Group ............................................................................................ 150
3.3.5Advanced Applications.......................................................................................... 153
3.3.5.1Configuring Voice Mail Parameters....................................................... 154
3.3.5.2Configuring RADIUS Accounting Parameters ....................................... 155
3.3.5.3Configuring FXO Parameters ................................................................ 156
3.4Management Tab .................................................................................................157
3.4.1Management Configuration................................................................................... 157
3.4.1.1Configuring the Management Settings .................................................. 158
3.4.1.2Configuring the Regional Settings......................................................... 164
3.4.1.3Maintenance Actions ............................................................................. 165
3.4.2Software Update ................................................................................................... 168
3.4.2.1Loading Auxiliary Files........................................................................... 169
3.4.2.2Software Upgrade Wizard ..................................................................... 172
3.4.2.3Backing Up and Restoring Configuration .............................................. 175
3.5Status & Diagnostics Tab .....................................................................................176
3.5.1Status & Diagnostics............................................................................................. 176
3.5.1.1Viewing the Device's Syslog Messages ................................................ 177
3.5.1.2Viewing Ethernet Port Information......................................................... 178
3.5.1.3Viewing Active IP Interfaces .................................................................. 178
3.5.1.4Viewing Device Information ................................................................... 179
3.5.1.5Viewing Performance Statistics ............................................................. 180
3.5.1.6Viewing Active Alarms ........................................................................... 181
3.5.2Gateway Statistics................................................................................................. 181
3.5.2.1Viewing Call Counters ........................................................................... 182
3.5.2.2Viewing Call Routing Status .................................................................. 184
3.5.2.3Viewing Registration Status................................................................... 184
3.5.2.4Viewing SAS/SBC Registered Users .................................................... 185
3.5.2.5Viewing IP Connectivity ......................................................................... 186
4INI File Configuration ..................................................................................... 189
4.1Secured Encoded ini File .....................................................................................189
4.2INI File Format......................................................................................................190
4.2.1Format Rules......................................................................................................... 190
4.2.2Format of Individual Parameters........................................................................... 190
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4.2.3Format of ini File Table Parameters...................................................................... 191
4.2.4Example of an ini File............................................................................................ 193
4.3Modifying an ini File..............................................................................................194
5Element Management System (EMS)............................................................ 195
5.1Familiarizing yourself with EMS GUI ....................................................................195
5.2Securing EMS-Device Communication ................................................................196
5.2.1Configuring IPSec ................................................................................................. 196
5.2.2Changing SSH Login Password............................................................................ 198
5.3Adding the Device in EMS....................................................................................198
5.4Configuring Basic SIP Parameters
.......................................................................200
5.5Configuring Advanced IPSec/IKE Parameters .....................................................202
5.6Provisioning SRTP Crypto Offered Suites............................................................203
5.7Provisioning E911/MLPP Parameters ..................................................................204
5.8Configuring the Device to Operate with SNMPv3 ................................................205
5.8.1Configuring SNMPv3 using SSH .......................................................................... 205
5.8.2Configuring EMS to Operate with a Pre-configured SNMPv3 System ................. 206
5.8.3Configuring SNMPv3 to Operate with Non-Configured SNMPv3 System............ 207
5.8.4Cloning SNMPv3 Users ........................................................................................ 208
5.9Resetting the Device ............................................................................................209
5.10Upgrading the Device's Software .........................................................................210
6Configuration Parameters Reference ........................................................... 213
6.1Networking Parameters........................................................................................214
6.1.1Ethernet Parameters............................................................................................. 214
6.1.2Multiple IP Interfaces and VLANs Parameters ..................................................... 215
6.1.3Static Routing Parameters .................................................................................... 218
6.1.4Quality of Service Parameters .............................................................................. 219
6.1.5NAT and STUN Parameters ................................................................................. 221
6.1.6NFS Parameters ................................................................................................... 223
6.1.7DNS Parameters................................................................................................... 224
6.1.8DHCP Parameters ................................................................................................ 226
6.1.9NTP and Daylight Saving Time Parameters ......................................................... 227
6.1.10Syslog Parameters................................................................................................ 228
6.2Web and Telnet Parameters ................................................................................229
6.2.1General Parameters.............................................................................................. 229
6.2.2Web Parameters ................................................................................................... 230
6.2.3Telnet Parameters................................................................................................. 232
6.3Debugging and Diagnostics Parameters..............................................................233
6.3.1General Parameters.............................................................................................. 233
6.3.2CDR and Debug Parameters ................................................................................ 234
6.3.3Heartbeat Packet Parameters............................................................................... 235
6.3.4Remote Alarm Indication Parameters ................................................................... 236
6.3.5Serial Parameters ................................................................................................. 237
6.3.6BootP Parameters................................................................................................. 238
6.4Security Parameters.............................................................................................240
6.4.1General Parameters.............................................................................................. 240
6.4.2HTTPS Parameters............................................................................................... 241
6.4.3SRTP Parameters................................................................................................. 242
6.4.4TLS Parameters.................................................................................................... 244
6.4.5SSH Parameters ................................................................................................... 245
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6.4.6IPSec Parameters................................................................................................. 246
6.4.7OCSP Parameters ................................................................................................ 247
6.5RADIUS Parameters ............................................................................................248
6.6SNMP Parameters ...............................................................................................250
6.7SIP Configuration Parameters
..............................................................................253
6.7.1General SIP Parameters....................................................................................... 253
6.7.2Proxy, Registration and Authentication Parameters ............................................. 271
6.7.3Profile Parameters ................................................................................................ 281
6.7.4Voice Mail Parameters.......................................................................................... 285
6.8Supplementary Services Parameters...................................................................288
6.8.1Caller ID Parameters ............................................................................................ 288
6.8.2Call Waiting Parameters ....................................................................................... 293
6.8.3Call Forwarding Parameters ................................................................................. 294
6.8.4Message Waiting Indication Parameters .............................................................. 296
6.8.5Call Hold Parameters............................................................................................ 298
6.8.6Call Transfer Parameters...................................................................................... 298
6.8.7Three-Way Conferencing Parameters .................................................................. 300
6.8.8Emergency Call Parameters ................................................................................. 302
6.8.9FXS Call Cut-Through Parameter......................................................................... 303
6.8.10Automatic Dialing Parameters .............................................................................. 303
6.8.11Direct Inward Dialing Parameters ......................................................................... 304
6.8.12MLPP Parameters................................................................................................. 306
6.9Standalone Survivability Parameters ...................................................................308
6.10Call Disconnect Parameters.................................................................................312
6.11Tone Parameters
..................................................................................................316
6.11.1Telephony Tone Parameters ................................................................................ 316
6.11.2Tone Detection Parameters .................................................................................. 319
6.11.3Metering Tone Parameters ................................................................................... 321
6.12Telephone Keypad Sequence Parameters ..........................................................322
6.13General FXO Parameters.....................................................................................326
6.14Number Manipulation and Routing Parameters ...................................................328
6.14.1Routing Parameters .............................................................................................. 328
6.14.2Alternative Routing Parameters ............................................................................ 334
6.14.3Number Manipulation Parameters ........................................................................ 337
6.15Channel Parameters ............................................................................................344
6.15.1General Parameters.............................................................................................. 344
6.15.2Voice Parameters.................................................................................................. 346
6.15.3Fax and Modem Parameters ................................................................................ 348
6.15.4DTMF Parameters................................................................................................. 353
6.15.5RTP, RTCP and T.38 Parameters ........................................................................ 355
6.15.6Digit Collection and Dial Plan Parameters............................................................ 359
6.16Auxiliary and Configuration Files Parameters ......................................................361
6.16.1Auxiliary/Configuration File Name Parameters..................................................... 361
6.16.2Automatic Update Parameters.............................................................................. 362
7Default Settings .............................................................................................. 365
7.1Defining Default Settings......................................................................................365
7.2Restoring Factory Defaults
...................................................................................365
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8Auxiliary Configuration Files......................................................................... 367
8.1Call Progress Tones File ......................................................................................367
8.1.1Distinctive Ringing................................................................................................. 370
8.2Prerecorded Tones File........................................................................................372
8.3Dial Plan File ........................................................................................................373
8.4FXS Coefficient File..............................................................................................374
8.5User Information File ............................................................................................375
9IP Telephony Capabilities .............................................................................. 377
9.1Dialing Plan Features ...........................................................................................377
9.1.1Dialing Plan Notation for Routing and Manipulation ............................................. 377
9.1.2Digit Mapping ........................................................................................................ 379
9.1.3External Dial Plan File........................................................................................... 380
9.1.4Dial Plan Prefix Tags for IP-to-Tel Routing........................................................... 382
9.2Stand-Alone Survivability (SAS) Feature .............................................................384
9.2.1Configuring SAS.................................................................................................... 385
9.2.2Configuring Emergency Calls ............................................................................... 386
9.3Configuring DTMF Transport Types.....................................................................387
9.4Emergency Phone Number Services ...................................................................388
9.4.1Enhanced 911 Support ......................................................................................... 388
9.4.1.1FXO Device Interworking SIP E911 Calls from Service Provider's IP
Network to PSAP DID Lines ................................................................................. 389
9.4.1.2FXS Device Emulating PSAP using DID Loop-Start Lines ................... 393
9.5Fax and Modem Capabilities................................................................................396
9.5.1Fax/Modem Operating Modes .............................................................................. 396
9.5.2Fax/Modem Transport Modes............................................................................... 396
9.5.2.1T.38 Fax Relay Mode ............................................................................ 397
9.5.2.2Fax/Modem Bypass Mode..................................................................... 398
9.5.2.3Fax / Modem NSE Mode ....................................................................... 399
9.5.2.4Fax / Modem Transparent Mode ........................................................... 400
9.5.2.5Fax / Modem Transparent with Events Mode........................................ 401
9.5.2.6G.711 Fax / Modem Transport Mode .................................................... 401
9.5.2.7Fax Fallback .......................................................................................... 402
9.5.3V.34 Fax Support .................................................................................................. 402
9.5.3.1Using Bypass Mechanism for V.34 Fax Transmission .......................... 402
9.5.3.2Using Relay mode for both T.30 and V.34 faxes................................... 403
9.5.4V.152 Support ....................................................................................................... 403
9.6FXO Operating Modes .........................................................................................404
9.6.1FXO Operations for IP-to-Tel Calls ....................................................................... 404
9.6.1.1One-Stage Dialing ................................................................................. 405
9.6.1.2Two-Stage Dialing ................................................................................. 406
9.6.1.3DID Wink................................................................................................ 407
9.6.2FXO Operations for Tel-to-IP Calls ....................................................................... 408
9.6.2.1Automatic Dialing................................................................................... 408
9.6.2.2Collecting Digits Mode........................................................................... 409
9.6.2.3FXO Supplementary Services ............................................................... 409
9.6.3Call Termination on FXO Devices......................................................................... 410
9.6.3.1Calls Termination by PBX...................................................................... 410
9.6.3.2Call Termination before Call Establishment .......................................... 411
9.6.3.3Ring Detection Timeout ......................................................................... 411
9.7Event Notification using X-Detect Header ............................................................412
9.8RTP Multiplexing (ThroughPacket) ......................................................................414
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9.9Dynamic Jitter Buffer Operation ...........................................................................414
9.10Configuring Alternative Routing (Based on Connectivity and QoS) .....................416
9.10.1Alternative Routing Mechanism ............................................................................ 416
9.10.2Determining the Availability of Destination IP Addresses..................................... 416
9.10.3Relevant Parameters ............................................................................................ 416
9.11Mapping PSTN Release Cause to SIP Response ...............................................417
9.12Supported RADIUS Attributes ..............................................................................417
9.13Call Detail Record ................................................................................................420
9.14Querying Device Channel Resources using SIP OPTIONS.................................422
9.15Working with Supplementary Services.................................................................422
9.15.1Call Hold and Retrieve .......................................................................................... 423
9.15.2Call Pickup ............................................................................................................ 425
9.15.3Consultation Feature............................................................................................. 425
9.15.4Call Transfer.......................................................................................................... 426
9.15.5Call Forward.......................................................................................................... 427
9.15.6Call Waiting ........................................................................................................... 427
9.15.7Message Waiting Indication .................................................................................. 428
9.15.8Caller ID ................................................................................................................ 429
9.15.8.1Caller ID Detection / Generation on the Tel Side .................................. 429
9.15.8.2Debugging a Caller ID Detection on FXO ............................................. 429
9.15.8.3Caller ID on the IP Side ......................................................................... 430
9.15.9Three-Way Conferencing...................................................................................... 431
9.16Proxy or Registrar Registration Example .............................................................433
9.17SIP Call Flow Example.........................................................................................434
9.18SIP Authentication Example
.................................................................................436
9.19Establishing a Call between Two Devices............................................................439
9.20SIP Trunking between Enterprise and ITSPs.......................................................440
9.21Remote PBX Extension Between FXO and FXS Devices....................................444
9.21.1Dialing from Remote Extension (Phone at FXS) .................................................. 445
9.21.2Dialing from PBX Line or PSTN............................................................................ 445
9.21.3Message Waiting Indication for Remote Extensions ............................................ 445
9.21.4Call Waiting for Remote Extensions ..................................................................... 446
9.21.5FXS Gateway Configuration ................................................................................. 446
9.21.6FXO Gateway Configuration ................................................................................. 448
10Networking Capabilities................................................................................. 449
10.1Ethernet Interface Configuration ..........................................................................449
10.2NAT (Network Address Translation) Support .......................................................450
10.2.1STUN .................................................................................................................... 450
10.2.2First Incoming Packet Mechanism........................................................................ 451
10.2.3No-Op Packets...................................................................................................... 452
10.3IP Multicasting ......................................................................................................452
10.4Robust Receipt of RTP Streams ..........................................................................452
10.5Multiple Routers Support
......................................................................................453
10.6Simple Network Time Protocol Support ...............................................................453
10.7IP QoS via Differentiated Services (DiffServ).......................................................454
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10.8Network Configuration..........................................................................................455
10.8.1Multiple Network Interfaces and VLANs ............................................................... 455
10.8.1.1Overview of Multiple Interface Table ..................................................... 456
10.8.1.2Columns of the Multiple Interface Table................................................ 456
10.8.1.3Other Related Parameters..................................................................... 459
10.8.1.4Multiple Interface Table Configuration Summary and Guidelines ......... 462
10.8.1.5Troubleshooting the Multiple Interface Table ........................................ 464
10.8.2Routing Table........................................................................................................ 465
10.8.2.1Routing Table Overview ........................................................................ 465
10.8.2.2Routing Table Columns ......................................................................... 465
10.8.2.3Routing Table Configuration Summary and Guidelines ........................ 467
10.8.2.4Troubleshooting the Routing Table ....................................................... 467
10.8.3Setting up the Device............................................................................................ 468
10.8.3.1Using the Web Interface ........................................................................ 468
10.8.3.2Using the ini File .................................................................................... 468
11SIP Software Package .................................................................................... 473
12Selected Technical Specifications ................................................................ 475
12.1MP-11x Specifications..........................................................................................475
12.2MP-124 Specifications..........................................................................................479
13Glossary .......................................................................................................... 483
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List of Figures
Figure 1-1: Typical MediaPack VoIP Application................................................................................... 20
Figure 3-1: Main Areas of the Web Interface GUI ................................................................................. 26
Figure 3-2: Enter Network Password Screen ........................................................................................ 28
Figure 3-3: "Reset" Displayed on Toolbar ............................................................................................. 29
Figure 3-4: Terminology for Navigation Tree Levels ............................................................................. 30
Figure 3-5: Navigation Tree in Basic and Full View............................................................................... 31
Figure 3-6: Showing and Hiding Navigation Pane................................................................................. 32
Figure 3-7: Toggling between Basic and Advanced Page View............................................................ 34
Figure 3-8: Expanding and Collapsing Parameter Groups.................................................................... 35
Figure 3-9: Editing Symbol after Modifying Parameter Value ............................................................... 36
Figure 3-10: Value Reverts to Previous Valid Value ............................................................................. 37
Figure 3-11: Adding an Index Entry to a Table...................................................................................... 38
Figure 3-12: Compacting a Web Interface Table................................................................................... 39
Figure 3-13: Searched Result Screen ................................................................................................... 40
Figure 3-14: Scenario Creation Confirm Message Box ......................................................................... 41
Figure 3-15: Creating a Scenario........................................................................................................... 42
Figure 3-16: Scenario Loading Message Box ....................................................................................... 43
Figure 3-17: Scenario Example ............................................................................................................. 43
Figure 3-18: Scenario File Page ............................................................................................................ 45
Figure 3-19: Scenario Loading Message Box ....................................................................................... 47
Figure 3-20: Message Box for Confirming Scenario Deletion ............................................................... 47
Figure 3-21: Confirmation Message Box for Exiting Scenario Mode..................................................... 48
Figure 3-22: Customizing Web Logo and Product Name...................................................................... 48
Figure 3-23: Image Download Screen................................................................................................... 49
Figure 3-24: User-Defined Web Welcome Message after Login........................................................... 51
Figure 3-25: Help Topic for Current Page ............................................................................................. 52
Figure 3-26: Log Off Confirmation Box.................................................................................................. 53
Figure 3-27: Web Session Logged Off .................................................................................................. 53
Figure 3-28: MP-11x Home Page .......................................................................................................... 54
Figure 3-29: MP-124 Home Page.......................................................................................................... 54
Figure 3-30: Shortcut Menu (e.g. MP-11x Home Page) ........................................................................ 55
Figure 3-31: Text Box (e.g. MP-11x Home Page) ................................................................................. 55
Figure 3-32: Shortcut Menu for Port Settings (e.g. MP-11x Home Page)............................................. 56
Figure 3-33: Basic Channel Information Page....................................................................................... 56
Figure 3-34: Shortcut Menu for Resetting a Channel (e.g. MP-11x Home Page)................................. 57
Figure 3-35: IP Settings Page................................................................................................................ 59
Figure 3-36: Confirmation Message for Accessing the Multiple Interface Table................................... 59
Figure 3-37: Multiple Interface Table Page ........................................................................................... 59
Figure 3-38: Applications Settings Page ............................................................................................... 63
Figure 3-39: NFS Settings Page............................................................................................................ 64
Figure 3-40: IP Routing Table Page ..................................................................................................... 66
Figure 3-41: QoS Settings Page............................................................................................................ 68
Figure 3-42: Voice Settings Page .......................................................................................................... 69
Figure 3-43: Fax/Modem/CID Settings Page......................................................................................... 70
Figure 3-44: RTP/RTCP Settings Page................................................................................................. 71
Figure 3-45: General Media Settings Page ........................................................................................... 71
Figure 3-46: Hook-Flash Settings Page ................................................................................................ 72
Figure 3-47: Media Security Page ......................................................................................................... 72
Figure 3-48: WEB User Accounts Page (for Users with 'Security Administrator' Privileges) ................ 74
Figure 3-49: Web & Telnet Access List Page - Add New Entry ............................................................ 76
Figure 3-50: Web & Telnet Access List Table ....................................................................................... 76
Figure 3-51: Firewall Settings Page....................................................................................................... 77
Figure 3-52: Certificates Signing Request Page ................................................................................... 80
Figure 3-53: IKE Table Listing Loaded Certificate Files ........................................................................ 81
Figure 3-54: IKE Table Listing Loaded Certificate Files ........................................................................ 84
Figure 3-55: IPSec Table Page ............................................................................................................. 85
Figure 3-56: IKE Table Page ................................................................................................................. 88
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Figure 3-57: Applications Enabling Page .............................................................................................. 91
Figure 3-58: SIP General Parameters Page.......................................................................................... 92
Figure 3-59: DTMF & Dialing Page........................................................................................................ 93
Figure 3-60: Proxy Sets Table Page...................................................................................................... 96
Figure 3-61: IP Group Table Page....................................................................................................... 100
Figure 3-62: Account Table Page ........................................................................................................ 102
Figure 3-63: Coders Page ................................................................................................................... 106
Figure 3-64: Coder Group Settings Page ............................................................................................ 108
Figure 3-65: Tel Profile Settings Page................................................................................................. 109
Figure 3-66: IP Profile Settings Page .................................................................................................. 111
Figure 3-67: Advanced Parameters Page ........................................................................................... 113
Figure 3-68: Supplementary Services Page........................................................................................ 115
Figure 3-69: Metering Tones Page ...................................................................................................... 116
Figure 3-70: Charge Codes Table Page.............................................................................................. 117
Figure 3-71: Keypad Features Page.................................................................................................... 119
Figure 3-72: SAS Configuration Page ................................................................................................. 121
Figure 3-73: IP2IP Routing Page......................................................................................................... 122
Figure 3-74: Source Phone Number Manipulation Table for Tel-to-IP Calls....................................... 126
Figure 3-75: Phone Context Table Page ............................................................................................. 128
Figure 3-76: Routing General Parameters Page ................................................................................. 130
Figure 3-77: Tel to IP Routing Page .................................................................................................... 132
Figure 3-78: IP to Hunt Group Routing Page ...................................................................................... 136
Figure 3-79: Internal DNS Table Page ................................................................................................ 138
Figure 3-80: Internal SRV Table Page................................................................................................. 139
Figure 3-81: Reasons for Alternative Routing Page ............................................................................ 141
Figure 3-82: Authentication Page ........................................................................................................ 143
Figure 3-83: Automatic Dialing Page................................................................................................... 144
Figure 3-84: Caller Display Information Page...................................................................................... 145
Figure 3-85: Call Forward Table Page................................................................................................. 146
Figure 3-86: Caller ID Permissions Page ............................................................................................ 147
Figure 3-87: Call Waiting Page............................................................................................................ 148
Figure 3-88: Endpoint Phone Number Table Page ............................................................................. 149
Figure 3-89: Hunt Group Settings Page .............................................................................................. 151
Figure 3-90: Voice Mail Settings Page ................................................................................................ 154
Figure 3-91: RADIUS Parameters Page.............................................................................................. 155
Figure 3-92: FXO Settings Page.......................................................................................................... 156
Figure 3-93: Management Settings Page............................................................................................ 158
Figure 3-94: SNMP Trap Destinations Page ....................................................................................... 159
Figure 3-95: SNMP Community Strings Page ..................................................................................... 160
Figure 3-96: SNMP V3 Setting Page................................................................................................... 161
Figure 3-97: SNMP Trusted Managers................................................................................................ 163
Figure 3-98: Regional Settings Page................................................................................................... 164
Figure 3-99: Maintenance Actions Page ............................................................................................. 165
Figure 3-100: Reset Confirmation Message Box................................................................................. 166
Figure 3-101: Device Lock Confirmation Message Box ...................................................................... 167
Figure 3-102: Load Auxiliary Files Page.............................................................................................. 170
Figure 3-103: Start Software Upgrade Wizard Screen........................................................................ 173
Figure 3-104: End Process Wizard Page ............................................................................................ 174
Figure 3-105: Configuration File Page................................................................................................. 175
Figure 3-106: Message Log Screen .................................................................................................... 177
Figure 3-107: Ethernet Port Information Page..................................................................................... 178
Figure 3-108: Device Information Page............................................................................................... 179
Figure 3-109: Performance Statistics Page ......................................................................................... 180
Figure 3-110: Active Alarms Page ....................................................................................................... 181
Figure 3-111: Calls Count Page .......................................................................................................... 182
Figure 3-112: Call Routing Status Page .............................................................................................. 184
Figure 3-113: Registration Status Page............................................................................................... 185
Figure 3-114: SAS Registered Users Page ......................................................................................... 185
SIP User's Manual 12 Document #: LTRT-65412
MP-11x & MP-124
Figure 3-115: IP Connectivity Page ..................................................................................................... 186
Figure 5-1: Areas of the EMS GUI....................................................................................................... 195
Figure 5-2: EMS Login Screen ............................................................................................................ 199
Figure 5-3: SIP Protocol Definitions Frame ......................................................................................... 200
Figure 5-4: IPSec Table Screen .......................................................................................................... 202
Figure 5-5: Authentication & Security Screen...................................................................................... 203
Figure 5-6: MLPP Screen .................................................................................................................... 204
Figure 5-7: MG Information Screen ..................................................................................................... 206
Figure 5-8: MG Information Window.................................................................................................... 207
Figure 5-9: Confirmation for Saving Configuration and Resetting Device........................................... 209
Figure 5-10: Software Manager Screen .............................................................................................. 210
Figure 5-11: Add Files Screen ............................................................................................................. 211
Figure 5-12: Files Manager Screen ..................................................................................................... 212
Figure 8-1: Example of a User Information File................................................................................... 376
Figure 9-1: Prefix to Add Field with Notation ....................................................................................... 379
Figure 9-2: Configuring Dial Plan File Label for IP-to-Tel Routing ...................................................... 383
Figure 9-3: Configuring Manipulation for Removing Label .................................................................. 383
Figure 9-4: SAS Routing in Emergency Mode..................................................................................... 385
Figure 9-5: Device's SAS Agent Redirecting Emergency Calls to PSTN............................................ 386
Figure 9-6: FXO Device Interfacing between E911 Switch and PSAP................................................ 389
Figure 9-7: FXS Device Emulating PSAP using DID Loop-Start Lines ............................................... 393
Figure 9-8: Call Flow for One-Stage Dialing........................................................................................ 405
Figure 9-9: Call Flow for Automatic Dialing ......................................................................................... 408
Figure 9-10: Double Hold SIP Call Flow.............................................................................................. 424
Figure 9-11: SIP Call Flow................................................................................................................... 434
Figure 9-12: Assigning Phone Numbers to Device 10.2.37.10 ........................................................... 439
Figure 9-13: Assigning Phone Numbers to Device 10.2.37.20 ........................................................... 439
Figure 9-14: Routing Calls Between Devices ...................................................................................... 439
Figure 9-15: Example Setup for Routing Between ITSPs and Enterprise........................................... 440
Figure 9-16: Configuring Proxy Set ID #1 in the Proxy Sets Table Page............................................ 441
Figure 9-17: Configuring IP Groups #1 and #2 in the IP Group Table Page....................................... 441
Figure 9-18: Configuring Endpoint....................................................................................................... 442
Figure 9-19: Configuring Hunt Groups................................................................................................. 442
Figure 9-20: Configuring Username and Password for Channels 5-8 in Authentication Page ........... 442
Figure 9-21: Configuring Accounts ...................................................................................................... 442
Figure 9-22: Configuring IP to Hunt Group Routing ............................................................................ 443
Figure 9-23: Configuring Tel to IP Routing .......................................................................................... 443
Figure 9-24: FXO-FXS Remote PBX Extension (Example)................................................................. 444
Figure 9-25: MWI for Remote Extensions............................................................................................ 446
Figure 9-26: Call Waiting for Remote Extensions................................................................................ 446
Figure 9-27: Configuring Endpoints..................................................................................................... 447
Figure 9-28: Configuring Automatic Dialing......................................................................................... 447
Figure 9-29: Configuring Tel to IP Routing .......................................................................................... 447
Figure 9-30: Configuring FXO Endpoints............................................................................................. 448
Figure 9-31: Configuring FXO Automatic Dialing ................................................................................ 448
Figure 9-32: FXO Tel-to-IP Routing Configuration .............................................................................. 448
Figure 10-1: Nat Functioning ............................................................................................................... 450
Figure 10-2: Multiple Network Interfaces............................................................................................. 455
Figure 10-3: Prefix Length and Subnet Masks Columns ..................................................................... 466
Version 5.8 13 September 2009
SIP User's Manual Contents
List of Tables
Table 1-1: Supported MediaPack Series Configurations....................................................................... 19
Table 3-1: Description of Toolbar Buttons ............................................................................................. 29
Table 3-2: ini File Parameters for Replacing Logo with Text................................................................. 50
Table 3-3: ini File Parameters for Customizing Product Name ............................................................. 50
Table 3-4: ini File Parameter for Welcome Login Message................................................................... 51
Table 3-5: Description of the Areas of the Home Page ......................................................................... 54
Table 3-6: Multiple Interface Table Parameters Description ................................................................. 60
Table 3-7: NFS Settings Parameters..................................................................................................... 64
Table 3-8: IP Routing Table Description................................................................................................ 66
Table 3-9: Web User Accounts Access Levels and Privileges............................................................. 73
Table 3-10: Default Attributes for the Web User Accounts.................................................................... 74
Table 3-11: Internal Firewall Parameters............................................................................................... 78
Table 3-12: Default IKE Second Phase Proposals................................................................................ 86
Table 3-13: IPSec SPD Table Configuration Parameters ..................................................................... 86
Table 3-14: Default IKE First Phase Proposals ..................................................................................... 89
Table 3-15: IKE Table Configuration Parameters.................................................................................. 89
Table 3-16: Proxy Sets Table Parameters ............................................................................................ 96
Table 3-17: IP Group Parameters........................................................................................................ 100
Table 3-18: Account Table Parameters Description............................................................................ 102
Table 3-19: Description of Parameter Unique to IP Profile ................................................................. 112
Table 3-20: SAS Routing Table Parameters ....................................................................................... 122
Table 3-21: Number Manipulation Parameters Description................................................................. 126
Table 3-22: Phone-Context Parameters Description........................................................................... 129
Table 3-23: Tel to IP Routing Table Parameters ................................................................................. 133
Table 3-24: IP to Hunt Group Routing Table Description.................................................................... 136
Table 3-25: Call Forward Table ........................................................................................................... 146
Table 3-26: Endpoint Phone Number Table Parameters .................................................................... 149
Table 3-27: Trunk Group Settings Parameters.................................................................................... 151
Table 3-28: SNMP Trap Destinations Parameters Description ........................................................... 159
Table 3-29: SNMP Community Strings Parameters Description......................................................... 161
Table 3-30: SNMP V3 Users Parameters............................................................................................ 162
Table 3-31: Auxiliary Files Descriptions............................................................................................... 169
Table 3-32: Ethernet Port Information Parameters.............................................................................. 178
Table 3-33: Call Counters Description................................................................................................. 182
Table 3-34: Call Routing Status Parameters ....................................................................................... 184
Table 3-35: SAS Registered Users Parameters.................................................................................. 185
Table 3-36: IP Connectivity Parameters.............................................................................................. 186
Table 6-1: Ethernet Parameters .......................................................................................................... 214
Table 6-2: IP Network Interfaces and VLAN Parameters .................................................................... 215
Table 6-3: Static Routing Parameters.................................................................................................. 218
Table 6-4: QoS Parameters................................................................................................................. 219
Table 6-5: NAT and STUN Parameters............................................................................................... 221
Table 6-6: NFS Parameters................................................................................................................. 223
Table 6-7: DNS Parameters ................................................................................................................ 224
Table 6-8: DHCP Parameters.............................................................................................................. 226
Table 6-9: NTP and Daylight Saving Time Parameters....................................................................... 227
Table 6-10: Syslog Parameters ........................................................................................................... 228
Table 6-11: General Web and Telnet Parameters............................................................................... 229
Table 6-12: Web Parameters............................................................................................................... 230
Table 6-13: Telnet Parameters ............................................................................................................ 232
Table 6-14: General Debugging and Diagnostic Parameters.............................................................. 233
Table 6-15: CDR and Debug Parameters ........................................................................................... 234
Table 6-16: Heartbeat Packet Parameters .......................................................................................... 235
Table 6-17: RAI Parameters ................................................................................................................ 236
Table 6-18: Serial Parameters............................................................................................................. 237
Table 6-19: BootP Parameters ............................................................................................................ 238
SIP User's Manual 14 Document #: LTRT-65412
MP-11x & MP-124
Table 6-20: General Security Parameters ........................................................................................... 240
Table 6-21: HTTPS Parameters .......................................................................................................... 241
Table 6-22: SRTP Parameters ............................................................................................................ 242
Table 6-23: TLS Parameters ............................................................................................................... 244
Table 6-24: SSH Parameters............................................................................................................... 245
Table 6-25: IPSec Parameters ............................................................................................................ 246
Table 6-26: OCSP Parameters............................................................................................................ 247
Table 6-27: RADIUS Parameters ........................................................................................................ 248
Table 6-28: SNMP Parameters............................................................................................................ 250
Table 6-29: General SIP Parameters .................................................................................................. 253
Table 6-30: Proxy, Registration and Authentication SIP Parameters.................................................. 271
Table 6-31: Profile Parameters............................................................................................................ 281
Table 6-32: Voice Mail Parameters ..................................................................................................... 285
Table 6-33: Caller ID Parameters ........................................................................................................ 288
Table 6-34: Call Waiting Parameters................................................................................................... 293
Table 6-35: Call Forwarding Parameters............................................................................................. 294
Table 6-36: MWI Parameters............................................................................................................... 296
Table 6-37: Call Hold Parameters ....................................................................................................... 298
Table 6-38: Call Transfer Parameters ................................................................................................. 298
Table 6-39: Three-Way Conferencing Parameters.............................................................................. 300
Table 6-40: Emergency Call Parameters ............................................................................................ 302
Table 6-41: Call Cut-Through Parameter ............................................................................................ 303
Table 6-42: Automatic Dialing Parameters.......................................................................................... 303
Table 6-43: DID Parameters................................................................................................................ 304
Table 6-44: MLPP Parameters ............................................................................................................ 306
Table 6-45: SAS Parameters............................................................................................................... 308
Table 6-46: Call Disconnect Parameters............................................................................................. 312
Table 6-47: Tone Parameters.............................................................................................................. 316
Table 6-48: Tone Detection Parameters.............................................................................................. 319
Table 6-49: Metering Tone Parameters............................................................................................... 321
Table 6-50: Keypad Sequence Parameters ........................................................................................ 322
Table 6-51: General FXO Parameters................................................................................................. 326
Table 6-52: Routing Parameters.......................................................................................................... 328
Table 6-53: Alternative Routing Parameters ....................................................................................... 334
Table 6-54: Number Manipulation Parameters.................................................................................... 337
Table 6-55: General Channel Parameters........................................................................................... 344
Table 6-56: Voice Parameters ............................................................................................................. 346
Table 6-57: Fax and Modem Parameters............................................................................................ 348
Table 6-58: DTMF Parameters ............................................................................................................ 353
Table 6-59: RTP/RTCP and T.38 Parameters..................................................................................... 355
Table 6-60: Digit Collection and Dial Plan Parameters ....................................................................... 359
Table 6-61: Auxiliary and Configuration File Parameters.................................................................... 361
Table 6-62: Automatic Update of Software and Configuration Files Parameters................................ 362
Table 8-1: User Information Items ....................................................................................................... 375
Table 9-1: Dialing Plan Notations ........................................................................................................ 377
Table 9-2: Digit Map Pattern Notations................................................................................................ 380
Table 9-3: Dialed Number by Device Depending on Calling Number ................................................. 390
Table 9-4: Dialed MF Digits Sent to PSAP .......................................................................................... 395
Table 9-5: Supported X-Detect Event Types....................................................................................... 412
Table 9-6: Special Information Tones (SITs) Reported by the device................................................. 412
Table 9-7: Supported RADIUS Attributes ............................................................................................ 417
Table 9-8: Supported CDR Fields........................................................................................................ 420
Table 10-1: Multiple Interface Table .................................................................................................... 456
Table 10-2: Application Types ............................................................................................................. 457
Table 10-3: Configured Default Gateway Example ............................................................................. 458
Table 10-4: Separate Routing Table Example .................................................................................... 458
Table 10-5: Quality of Service Parameters.......................................................................................... 460
Table 10-6: Traffic / Network Types and Priority ................................................................................. 461
Table 10-7: Application Type Parameters ........................................................................................... 462
Version 5.8 15 September 2009
SIP User's Manual Contents
Table 10-8: Routing Table Layout ....................................................................................................... 465
Table 10-9: Multiple Interface Table - Example 1................................................................................ 469
Table 10-10: Routing Table - Example 1............................................................................................. 469
Table 10-11: Multiple Interface Table - Example 2.............................................................................. 470
Table 10-12: Routing Table - Example2.............................................................................................. 470
Table 10-13: Multiple Interface Table - Example 3.............................................................................. 471
Table 10-14: Routing Table - Example 3............................................................................................. 471
Table 11-1: Software Package ............................................................................................................ 473
Table 12-1: MP-11x Functional Specifications .................................................................................... 475
Table 12-2: MP-124 Functional Specifications .................................................................................... 479
Table 13-1: Glossary of Terms ............................................................................................................ 483
SIP User's Manual 16 Document #: LTRT-65412
MP-11x & MP-124
Reader’s Notes
Version 5.8 17 September 2009
SIP User's Manual Notices
Notice
This document describes the AudioCodes MediaPack series Voice over IP (VoIP) gateways.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Before consulting this document, check the corresponding Release
Notes regarding feature preconditions and/or specific support in this release. In cases where
there are discrepancies between this document and the Release Notes, the information in the
Release Notes supersedes that in this document. Updates to this document and other
documents can be viewed by registered customers at http://www.audiocodes.com/downloads.
© Copyright 2009 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: September-08-2009
Tip: When viewing this manual on CD, Web site or on any other electronic copy,
all cross-references are hyperlinked. Click on the page or section numbers
(shown in blue) to reach the individual cross-referenced item directly. To
return back to the point from where you accessed the cross-reference, press
the ALT and Åkeys
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, InTouch,
IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open Solutions Network, OSN,
Stretto, TrunkPack, VoicePacketizer, VoIPerfect, VoIPerfectHD, What’s Inside Matters,
Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes
Limited. All other products or trademarks are property of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and service are provided by AudioCodes’ Distributors,
Partners, and Resellers from whom the product was purchased. For Customer support for
products purchased directly from AudioCodes, contact support@audiocodes.com.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used. Only industry-
standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x
preceding the number.
SIP User's Manual 18 Document #: LTRT-65412
MP-11x & MP-124
Related Documentation
Document # Manual Name
LTRT-52304 Product Reference Manual
LTRT-65611 MP-11x & MP-124 SIP Release Notes
LTRT-59809 MP-11x & MP-124 SIP Installation Manual
LTRT-52904 MP-11x SIP Fast Track Guide
LTRT-09401 MP-124 DC SIP Fast Track Guide
LTRT-53203 MP-124 AC SIP Fast Track Guide
LTRT-66510 CPE Configuration Guide for IP Voice Mail
Warning: The device is supplied as a sealed unit and must only be serviced by
qualified service personnel.
Notes: The following naming conventions are used throughout this manual, unless
otherwise specified:
•The term device refers to the MediaPack series gateways.
•The term MediaPack refers to MP-124, MP-118, MP-114, and MP-112.
•The term MP-11x refers to the MP-118, MP-114, and MP-112.
Note: For assigning an IP address to the device, refer to the device's Installation
Manual.
Note: The terms IP-to-Tel and Tel-to-IP refer to the direction of the call relative to
the AudioCodes device. IP-to-Tel refers to calls received from the IP network
and destined to the PSTN/PBX (i.e., telephone connected directly or indirectly
to the device); Tel-to-IP refers to calls received from the PSTN/PBX and
destined for the IP network.
Notes:
•FXO (Foreign Exchange Office) is the interface replacing the analog
telephone and connects to a Public Switched Telephone Network (PSTN)
line from the Central Office (CO) or to a Private Branch Exchange (PBX).
The FXO is designed to receive line voltage and ringing current, supplied
from the CO or the PBX (just like an analog telephone). An FXO VoIP
device interfaces between the CO/PBX line and the Internet.
•FXS (Foreign Exchange Station) is the interface replacing the Exchange
(i.e., the CO or the PBX) and connects to analog telephones, dial-up
modems, and fax machines. The FXS is designed to supply line voltage
and ringing current to these telephone devices. An FXS VoIP device
interfaces between the analog telephone devices and the Internet.
Version 5.8 19 September 2009
SIP User's Manual 1. Overview
1 Overview
This manual provides you with information for configuring and operating the VoIP analog
MediaPack series devices listed in the table below:
Table 1-1: Supported MediaPack Series Configurations
Product Name FXS FXO Combined
FXS/FXO
Number of
Channels
MP-124 98824
MP-118 994 + 4 8
MP-114 992 + 2 4
MP-112* 9882
* The MP-112 differs from the MP-114 and MP-118 in that its configuration excludes the
RS-232 connector, Lifeline option, and outdoor protection.
1.1 Gateway Description
The MediaPack series analog Voice-over-IP (VoIP) Session Initiation Protocol (SIP) media
gateways (hereafter referred to as device) are cost-effective, cutting edge technology
products. These stand-alone analog VoIP devices provide superior voice technology for
connecting legacy telephones, fax machines and Private Branch Exchange (PBX) systems
to IP-based telephony networks, as well as for integration with new IP-based PBX
architectures. These devices are designed and tested to be fully interoperable with leading
softswitches and SIP servers.
The device is best suited for small and medium-sized enterprises (SME), branch offices, or
residential media gateway solutions. The device enables users to make local or
international telephone and / or fax calls over the Internet between distributed company
offices, using their existing telephones and fax. These calls are routed over the existing
network ensuring that voice traffic uses minimum bandwidth. The device also provides SIP
trunking capabilities for Enterprises operating with multiple Internet Telephony Service
Providers (ITSP) for VoIP services.
The device supports the SIP protocol, enabling the deployment of VoIP solutions in
environments where each enterprise or residential location is provided with a simple media
gateway. This provides the enterprise with a telephone connection (i.e., RJ-11 connector)
and the capability to transmit voice and telephony signals over a packet network.
The device provides FXO and/or FXS analog ports for direct connection to an enterprise's
PBX (FXO), and / or to phones, fax machines, and modems (FXS). Depending on model,
the device can support up to 24 simultaneous VoIP calls. The device is also equipped with
a 10/100Base-TX Ethernet port for connection to the IP network. The device provides LEDs
for indicating operating status of the various interfaces.
The device is a compact unit that can be easily mounted on a desktop, wall, or in a 19-inch
rack.
The device provides a variety of management and provisioning tools, including an HTTP-
based embedded Web server, Telnet, Element Management System (EMS), and Simple
Network Management Protocol (SNMP). The user-friendly, Web interface provides remote
configuration using any standard Web browser (such as Microsoft™ Internet Explorer™).
SIP User's Manual 20 Document #: LTRT-65412
MP-11x & MP-124
The figure below illustrates a typical MediaPack VoIP application.
Figure 1-1: Typical MediaPack VoIP Application
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