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Version 6.8 3 Mediant 800B Gateway and E-SBC
User's Manual Contents
Table of Contents
1Overview ............................................................................................................23
Getting Started with Initial Connectivity................................................................25
2Introduction .......................................................................................................27
3Default OAMP IP Address.................................................................................29
4Configuring VoIP LAN Interface for OAMP .....................................................31
4.1 Web Interface.......................................................................................................31
4.2 CLI .......................................................................................................................33
Management Tools..................................................................................................35
5Introduction .......................................................................................................37
6Web-Based Management..................................................................................39
6.1 Getting Acquainted with the Web Interface...........................................................39
6.1.1 Computer Requirements..........................................................................................39
6.1.2 Accessing the Web Interface...................................................................................40
6.1.3 Areas of the GUI......................................................................................................41
6.1.4 Toolbar Description..................................................................................................42
6.1.5 Navigation Tree .......................................................................................................43
6.1.5.1 Displaying Navigation Tree in Basic and Full View..................................43
6.1.5.2 Showing / Hiding the Navigation Pane.....................................................44
6.1.6 Working with Configuration Pages ..........................................................................45
6.1.6.1 Accessing Pages......................................................................................45
6.1.6.2 Viewing Parameters.................................................................................45
6.1.6.3 Modifying and Saving Parameters...........................................................47
6.1.6.4 Working with Tables.................................................................................48
6.1.7 Searching for Configuration Parameters.................................................................50
6.1.8 Creating a Login Welcome Message.......................................................................51
6.1.9 Getting Help.............................................................................................................52
6.1.10 Logging Off the Web Interface.................................................................................53
6.2 Viewing the Home Page.......................................................................................53
6.2.1 Assigning a Port Name............................................................................................56
6.3 Configuring Web User Accounts...........................................................................56
6.3.1 Basic User Accounts Configuration.........................................................................58
6.3.2 Advanced User Accounts Configuration..................................................................60
6.4 Displaying Login Information upon Login..............................................................63
6.5 Configuring Web Security Settings.......................................................................64
6.6 Web Login Authentication using Smart Cards.......................................................64
6.7 Configuring Web and Telnet Access List..............................................................65
7CLI-Based Management....................................................................................67
7.1 Getting Familiar with CLI ......................................................................................67
7.1.1 Understanding Configuration Modes.......................................................................67
7.1.2 Using CLI Shortcuts.................................................................................................68
7.1.3 Common CLI Commands........................................................................................69
7.1.4 Configuring Tables in CLI........................................................................................70
7.1.5 Understanding CLI Error Messages ........................................................................70
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7.2 Enabling CLI.........................................................................................................71
7.2.1 Enabling Telnet for CLI............................................................................................71
7.2.2 Enabling SSH with RSA Public Key for CLI.............................................................71
7.3 Establishing a CLI Session...................................................................................73
7.4 Configuring Maximum Telnet/SSH Sessions ........................................................74
7.5 Viewing and Terminating Current CLI Sessions....................................................74
7.6 Configuring Displayed Output Lines in CLI Terminal Window...............................76
8SNMP-Based Management...............................................................................77
8.1 Enabling SNMP and Configuring SNMP Community Strings................................77
8.2 Configuring SNMP Trap Destinations...................................................................78
8.3 Configuring SNMP Trusted Managers..................................................................80
8.4 Configuring SNMP V3 Users................................................................................81
9INI File-Based Management..............................................................................83
9.1 INI File Format......................................................................................................83
9.1.1 Configuring Individual ini File Parameters...............................................................83
9.1.2 Configuring Table ini File Parameters.....................................................................83
9.1.3 General ini File Formatting Rules............................................................................85
9.2 Configuring an ini File...........................................................................................85
9.3 Loading an ini File to the Device...........................................................................86
9.4 Secured Encoded ini File......................................................................................86
9.5 Configuring Password Display in ini File...............................................................87
9.6 INI Viewer and Editor Utility..................................................................................87
General System Settings ........................................................................................89
10 Configuring Certificates ...................................................................................91
10.1.1 Configuring TLS Certificate Contexts......................................................................91
10.1.2 Assigning CSR-based Certificates to TLS Contexts ...............................................95
10.1.3 Assigning Externally Created Private Keys to TLS Contexts..................................96
10.1.4 Generating Private Keys for TLS Contexts..............................................................97
10.1.5 Creating Self-Signed Certificates for TLS Contexts ................................................98
10.1.6 Importing Certificates and Certificate Chain into Trusted Certificate Store.............99
10.1.7 Configuring Mutual TLS Authentication.................................................................100
10.1.7.1 TLS for SIP Clients.................................................................................100
10.1.7.2 TLS for Remote Device Management....................................................101
10.1.8 Configuring TLS Server Certificate Expiry Check .................................................102
11 Date and Time..................................................................................................103
11.1 Configuring Date and Time Manually..................................................................103
11.2 Configuring Automatic Date and Time using SNTP ............................................103
11.3 Configuring Daylight Saving Time.......................................................................105
General VoIP Configuration..................................................................................107
12 Network............................................................................................................109
12.1 Configuring Physical Ethernet Ports ...................................................................109
12.2 Configuring Ethernet Port Groups.......................................................................111
12.3 Configuring Underlying Ethernet Devices...........................................................113
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12.4 Configuring IP Network Interfaces......................................................................115
12.4.1 Assigning NTP Services to Application Types ......................................................118
12.4.2 Multiple Interface Table Configuration Summary and Guidelines.........................118
12.4.3 Networking Configuration Examples .....................................................................119
12.4.3.1 One VoIP Interface for All Applications..................................................119
12.4.3.2 VoIP Interface per Application Type.......................................................120
12.4.3.3 VoIP Interfaces for Combined Application Types ..................................120
12.4.3.4 VoIP Interfaces with Multiple Default Gateways ....................................122
12.5 Configuring Static IP Routes...............................................................................122
12.5.1 Configuration Example of Static IP Routes ...........................................................124
12.5.2 Troubleshooting the Routing Table .......................................................................125
12.6 Configuring Quality of Service ............................................................................126
12.7 Configuring ICMP Messages..............................................................................128
12.8 DNS ...................................................................................................................128
12.8.1 Configuring the Internal DNS Table.......................................................................128
12.8.2 Configuring the Internal SRV Table.......................................................................130
12.9 Open Solution Network (OSN) Server ................................................................132
12.9.1 Configuring Native VLAN for OSN Server.............................................................132
12.9.2 Disabling Internal Switch Port for OSN..................................................................132
12.10Configuring NFS Settings...................................................................................133
12.11Network Address Translation Support ................................................................134
12.11.1 Device Located behind NAT..................................................................................134
12.11.1.1Configuring a Static NAT IP Address for All Interfaces..........................135
12.11.1.2Configuring NAT Translation per IP Interface........................................136
12.11.2 Remote UA behind NAT........................................................................................137
12.11.2.1SIP Signaling Messages ........................................................................137
12.11.2.2Media (RTP/RTCP/T.38)........................................................................138
12.12Robust Receipt of Media Streams by Media Latching.........................................140
12.13Multiple Routers Support....................................................................................142
13 Security............................................................................................................143
13.1 Configuring Firewall Settings..............................................................................143
13.2 Configuring General Security Settings................................................................147
13.3 Intrusion Detection System.................................................................................148
13.3.1 Enabling IDS..........................................................................................................149
13.3.2 Configuring IDS Policies........................................................................................149
13.3.3 Assigning IDS Policies...........................................................................................153
13.3.4 Viewing IDS Alarms...............................................................................................155
14 Media................................................................................................................157
14.1 Configuring Voice Settings .................................................................................157
14.1.1 Configuring Voice Gain (Volume) Control .............................................................157
14.1.2 Silence Suppression (Compression).....................................................................157
14.1.3 Echo Cancellation..................................................................................................158
14.2 Fax and Modem Capabilities ..............................................................................159
14.2.1 Fax/Modem Operating Modes...............................................................................161
14.2.2 Fax/Modem Transport Modes ...............................................................................161
14.2.2.1 T.38 Fax Relay Mode.............................................................................161
14.2.2.2 G.711 Fax / Modem Transport Mode.....................................................163
14.2.2.3 Fax Fallback...........................................................................................164
14.2.2.4 Fax/Modem Bypass Mode......................................................................165
14.2.2.5 Fax / Modem NSE Mode........................................................................166
14.2.2.6 Fax / Modem Transparent with Events Mode ........................................167
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14.2.2.7 Fax / Modem Transparent Mode............................................................167
14.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection .............................168
14.2.3 V.34 Fax Support...................................................................................................168
14.2.3.1 Bypass Mechanism for V.34 Fax Transmission.....................................169
14.2.3.2 Relay Mode for T.30 and V.34 Faxes ....................................................169
14.2.3.3 V.34 Fax Relay for SG3 Fax Machines..................................................170
14.2.4 V.150.1 Modem Relay...........................................................................................171
14.2.5 Simultaneous Negotiation of Fax (T.38) and Modem (V.150.1) Relay..................172
14.2.6 V.152 Support........................................................................................................173
14.2.7 Fax Transmission behind NAT ..............................................................................173
14.3 Configuring RTP/RTCP Settings.........................................................................174
14.3.1 Configuring the Dynamic Jitter Buffer....................................................................174
14.3.2 Comfort Noise Generation.....................................................................................175
14.3.3 Dual-Tone Multi-Frequency Signaling ...................................................................176
14.3.3.1 Configuring DTMF Transport Types.......................................................176
14.3.3.2 Configuring RFC 2833 Payload .............................................................177
14.3.4 Configuring RTP Base UDP Port...........................................................................178
14.4 Configuring IP Media Settings............................................................................179
14.4.1 Automatic Gain Control (AGC) ..............................................................................179
14.5 Configuring Various Codec Attributes.................................................................180
14.6 Configuring Analog Settings...............................................................................180
14.7 Configuring Media (SRTP) Security....................................................................181
15 Services ...........................................................................................................183
15.1 DHCP Server Functionality.................................................................................183
15.1.1 Configuring the DHCP Server ...............................................................................183
15.1.2 Configuring the Vendor Class Identifier.................................................................187
15.1.3 Configuring Additional DHCP Options...................................................................188
15.1.4 Configuring Static IP Addresses for DHCP Clients ...............................................190
15.1.5 Viewing and Deleting DHCP Clients......................................................................191
15.2 SIP-based Media Recording...............................................................................193
15.2.1 Enabling SIP-based Media Recording...................................................................196
15.2.2 Configuring SIP Recording Routing Rules ............................................................196
15.2.3 Configuring SIP User Part for SRS........................................................................198
15.2.4 Interworking SIP-based Media Recording with Third-Party Vendors....................198
15.2.4.1 Genesys .................................................................................................198
15.2.4.2 Avaya UCID............................................................................................198
15.3 RADIUS Authentication ......................................................................................199
15.3.1 Setting Up a Third-Party RADIUS Server..............................................................200
15.3.2 Configuring RADIUS Authentication......................................................................201
15.3.3 Securing RADIUS Communication........................................................................202
15.3.4 Authenticating RADIUS in the URL .......................................................................202
15.4 LDAP-based Management and SIP Services .....................................................203
15.4.1 Enabling the LDAP Service ...................................................................................204
15.4.2 Enabling LDAP-based Web/CLI User Login Authentication and Authorization.....204
15.4.3 Configuring LDAP Servers.....................................................................................205
15.4.4 Configuring LDAP DNs (Base Paths) per LDAP Server........................................208
15.4.5 Configuring the LDAP Search Filter Attribute........................................................209
15.4.6 Configuring Access Level per Management Groups Attributes.............................210
15.4.7 Configuring LDAP Search Methods.......................................................................211
15.4.8 Configuring the Device's LDAP Cache..................................................................212
15.4.9 Configuring Local Database for Management User Authentication ......................214
15.4.10 LDAP-based Login Authentication Example..........................................................216
15.4.11 Active Directory-based Routing for Microsoft Lync ...............................................220
15.4.11.1Querying the AD and Routing Priority....................................................220
15.4.11.2Configuring AD-Based Routing Rules....................................................223
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15.4.11.3Querying the AD for Calling Name.........................................................225
15.5 Least Cost Routing.............................................................................................226
15.5.1 Overview................................................................................................................226
15.5.2 Configuring LCR ....................................................................................................229
15.5.2.1 Enabling the LCR Feature......................................................................229
15.5.2.2 Configuring Cost Groups........................................................................231
15.5.2.3 Configuring Time Bands for Cost Groups..............................................232
15.5.2.4 Assigning Cost Groups to Routing Rules...............................................233
15.6 Configuring Call Setup Rules..............................................................................234
15.6.1 Call Setup Rule Examples.....................................................................................238
16 Quality of Experience......................................................................................241
16.1 Reporting Voice Quality of Experience to SEM...................................................241
16.1.1 Configuring the SEM Server..................................................................................241
16.1.2 Configuring Clock Synchronization between Device and SEM.............................242
16.1.3 Enabling RTCP XR Reporting to SEM ..................................................................242
16.2 Configuring Quality of Experience Profiles..........................................................242
16.3 Configuring Bandwidth Profiles...........................................................................246
16.4 Configuring Media Enhancement Profiles...........................................................249
17 Control Network ..............................................................................................253
17.1 Configuring Media Realms .................................................................................253
17.2 Configuring Remote Media Subnets...................................................................256
17.3 Configuring SRDs...............................................................................................258
17.4 Configuring SIP Interfaces..................................................................................260
17.5 Configuring IP Groups........................................................................................263
17.6 Configuring Proxy Sets.......................................................................................274
18 SIP Definitions.................................................................................................281
18.1 Configuring SIP Parameters...............................................................................281
18.2 Configuring Registration Accounts......................................................................281
18.2.1 Regular Registration Mode....................................................................................284
18.2.2 Single Registration for Multiple Phone Numbers using GIN..................................284
18.3 Configuring Proxy and Registration Parameters.................................................285
18.3.1 SIP Message Authentication Example ..................................................................287
18.4 Configuring SIP Message Manipulation..............................................................288
18.5 Configuring SIP Message Policy Rules...............................................................294
19 Coders and Profiles ........................................................................................297
19.1 Configuring Default Coders ................................................................................297
19.2 Configuring Coder Groups..................................................................................300
19.3 Configuring Tel Profile........................................................................................301
19.4 Configuring IP Profiles........................................................................................304
Gateway Application .............................................................................................329
20 Introduction .....................................................................................................331
21 Digital PSTN.....................................................................................................333
21.1 Configuring Trunk Settings.................................................................................333
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21.2 TDM and Timing.................................................................................................335
21.2.1 Configuring TDM Bus Settings ..............................................................................335
21.2.2 Clock Settings........................................................................................................336
21.2.2.1 Recovering Clock from PSTN Line Interface .........................................336
21.2.2.2 Configuring Internal Clock as Clock Source...........................................337
21.3 Configuring CAS State Machines .......................................................................337
21.4 Configuring Digital Gateway Parameters............................................................340
21.5 Tunneling Applications .......................................................................................341
21.5.1 TDM Tunneling ......................................................................................................341
21.5.1.1 DSP Pattern Detector.............................................................................344
21.5.2 QSIG Tunneling.....................................................................................................344
21.6 ISDN Non-Facility Associated Signaling (NFAS) ................................................345
21.6.1 NFAS Interface ID..................................................................................................346
21.6.2 Working with DMS-100 Switches ..........................................................................347
21.6.3 Creating an NFAS-Related Trunk Configuration...................................................347
21.6.4 Performing Manual D-Channel Switchover in NFAS Group..................................348
21.7 ISDN Overlap Dialing .........................................................................................348
21.7.1 Collecting ISDN Digits and Sending Complete Number in SIP.............................349
21.7.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578...................349
21.8 Redirect Number and Calling Name (Display) ....................................................350
22 Trunk Group ....................................................................................................351
22.1 Configuring Trunk Group Table ..........................................................................351
22.2 Configuring Hunt Group Settings........................................................................353
23 Manipulation....................................................................................................359
23.1 Configuring General Settings..............................................................................359
23.2 Configuring Source/Destination Number Manipulation Rules..............................359
23.3 Manipulating Number Prefix ...............................................................................365
23.4 SIP Calling Name Manipulations ........................................................................366
23.5 Configuring Redirect Number IP to Tel...............................................................369
23.6 Manipulating Redirected and Diverted Numbers for Call Diversion.....................373
23.7 Mapping NPI/TON to SIP Phone-Context...........................................................374
23.8 Configuring Release Cause Mapping .................................................................375
23.8.1 Fixed Mapping of SIP Response to ISDN Release Reason..................................377
23.8.2 Fixed Mapping of ISDN Release Reason to SIP Response..................................378
23.8.3 Reason Header......................................................................................................381
23.8.4 Mapping PSTN Release Cause to SIP Response ................................................381
23.9 Numbering Plans and Type of Number...............................................................382
24 Routing.............................................................................................................383
24.1 Configuring General Routing Parameters...........................................................383
24.2 Configuring Outbound IP Routing Table.............................................................383
24.3 Configuring Inbound IP Routing Table................................................................392
24.4 IP Destinations Connectivity Feature..................................................................396
24.5 Alternative Routing for Tel-to-IP Calls.................................................................398
24.5.1 Alternative Routing Based on IP Connectivity.......................................................398
24.5.2 Alternative Routing Based on SIP Responses......................................................399
24.5.3 Alternative Routing upon SIP 3xx with Multiple Contacts......................................401
24.5.4 PSTN Fallback.......................................................................................................402
24.6 Alternative Routing for IP-to-Tel Calls.................................................................403
24.6.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................403
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24.6.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................404
24.6.3 Alternative Routing upon ISDN Disconnect...........................................................406
25 Configuring DTMF and Dialing.......................................................................407
25.1 Dialing Plan Features.........................................................................................408
25.1.1 Digit Mapping.........................................................................................................408
25.1.2 External Dial Plan File ...........................................................................................410
26 Configuring Supplementary Services ...........................................................411
26.1 Call Hold and Retrieve........................................................................................412
26.2 Call Pickup .........................................................................................................414
26.3 BRI Suspend and Resume.................................................................................414
26.4 Consultation Feature..........................................................................................415
26.5 Call Transfer.......................................................................................................415
26.5.1 Consultation Call Transfer.....................................................................................415
26.5.2 Consultation Transfer for QSIG Path Replacement ..............................................416
26.5.3 Blind Call Transfer.................................................................................................416
26.6 Call Forward.......................................................................................................417
26.6.1 Call Forward Reminder Ring .................................................................................418
26.6.2 Call Forward Reminder (Off-Hook) Special Dial Tone ..........................................418
26.6.3 Call Forward Reminder Dial Tone (Off-Hook) upon Spanish SIP Alert-Info..........419
26.6.4 BRI Call Forwarding...............................................................................................420
26.7 Call Waiting........................................................................................................420
26.8 Message Waiting Indication................................................................................421
26.9 Caller ID.............................................................................................................423
26.9.1 Caller ID Detection / Generation on the Tel Side ..................................................423
26.9.2 Debugging a Caller ID Detection on FXO..............................................................423
26.9.3 Caller ID on the IP Side.........................................................................................424
26.10Three-Way Conferencing....................................................................................425
26.11Emergency E911 Phone Number Services.........................................................426
26.11.1 FXS Device Emulating PSAP using DID Loop-Start Lines....................................427
26.11.2 FXO Device Interworking SIP E911 Calls from Service Provider's IP Network to
PSAP DID Lines .................................................................................................................429
26.11.3 Pre-empting Existing Calls for E911 IP-to-Tel Calls..............................................432
26.11.4 Enhanced 9-1-1 Support for Lync Server 2010.....................................................434
26.11.4.1About E9-1-1 Services ...........................................................................434
26.11.4.2Microsoft Lync Server 2010 and E9-1-1.................................................435
26.11.4.3AudioCodes ELIN Gateway for Lync Server 2010 E9-1-1 Calls to PSTN
439
26.11.4.4Configuring AudioCodes ELIN Gateway................................................443
26.12Multilevel Precedence and Preemption...............................................................446
26.12.1 MLPP Preemption Events in SIP Reason Header ................................................448
26.12.2 Precedence Ring Tone..........................................................................................449
26.13Denial of Collect Calls ........................................................................................449
26.14Configuring Multi-Line Extensions and Supplementary Services ........................450
26.15Detecting Collect Calls .......................................................................................452
26.16Advice of Charge Services for Euro ISDN ..........................................................452
26.17Configuring Charge Codes.................................................................................454
26.18Configuring Voice Mail........................................................................................456
27 Analog Gateway ..............................................................................................457
27.1 Configuring Keypad Features.............................................................................457
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27.2 Configuring Metering Tones ...............................................................................459
27.3 Configuring FXO Settings...................................................................................459
27.4 Configuring Authentication..................................................................................460
27.5 Configuring Automatic Dialing ............................................................................462
27.6 Configuring Caller Display Information................................................................463
27.7 Configuring Call Forward....................................................................................465
27.8 Configuring Caller ID Permissions......................................................................466
27.9 Configuring Call Waiting.....................................................................................467
27.10Rejecting Anonymous Calls................................................................................468
27.11Configuring FXS Distinctive Ringing and Call Waiting Tones per
Source/Destination Number.........................................................................................469
27.12FXS/FXO Coefficient Types................................................................................470
27.13FXO Operating Modes........................................................................................471
27.13.1 FXO Operations for IP-to-Tel Calls........................................................................471
27.13.1.1One-Stage Dialing..................................................................................472
27.13.1.2Two-Stage Dialing..................................................................................473
27.13.1.3DID Wink ................................................................................................473
27.13.2 FXO Operations for Tel-to-IP Calls........................................................................474
27.13.2.1Automatic Dialing ...................................................................................474
27.13.2.2Collecting Digits Mode............................................................................475
27.13.2.3FXO Supplementary Services................................................................475
27.13.3 Call Termination on FXO Devices .........................................................................476
27.13.3.1Calls Termination by PBX ......................................................................476
27.13.3.2Call Termination before Call Establishment...........................................477
27.13.3.3Ring Detection Timeout..........................................................................477
27.14Remote PBX Extension between FXO and FXS Devices ...................................477
27.14.1 Dialing from Remote Extension (Phone at FXS)...................................................478
27.14.2 Dialing from PBX Line or PSTN.............................................................................478
27.14.3 Message Waiting Indication for Remote Extensions.............................................479
27.14.4 Call Waiting for Remote Extensions......................................................................480
27.14.5 FXS Gateway Configuration..................................................................................480
27.14.6 FXO Gateway Configuration..................................................................................481
Session Border Controller Application................................................................483
28 SBC Overview..................................................................................................485
28.1 SIP Network Definitions......................................................................................486
28.2 SIP Dialog Initiation Process ..............................................................................486
28.3 User Registration................................................................................................488
28.3.1 Initial Registration Request Processing.................................................................489
28.3.2 SBC Users Registration Database ........................................................................489
28.3.3 Routing using Users Registration Database..........................................................490
28.3.4 Registration Refreshes..........................................................................................490
28.3.5 Registration Restriction Control.............................................................................491
28.4 SBC Media Handling..........................................................................................491
28.4.1 Media Anchoring without Transcoding (Transparent) ...........................................492
28.4.2 Media Anchoring with Transcoding .......................................................................493
28.4.3 No Media Anchoring..............................................................................................495
28.4.4 Transcoding Modes...............................................................................................496
28.4.5 Restricting Coders.................................................................................................497
28.4.6 Coder Transcoding................................................................................................497
28.4.7 Prioritizing Coder List in SDP Offer .......................................................................499
28.4.8 SRTP-RTP and SRTP-SRTP Transcoding ...........................................................499
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28.4.9 Multiple RTP Media Streams per Call Session .....................................................499
28.4.10 Interworking DTMF Methods .................................................................................500
28.5 Fax Negotiation and Transcoding.......................................................................500
28.6 Limiting SBC Call Duration.................................................................................501
28.7 SBC Authentication ............................................................................................501
28.7.1 SIP Authentication Server Functionality................................................................501
28.7.2 User Authentication based on RADIUS.................................................................502
28.8 Interworking SIP Signaling..................................................................................502
28.8.1 Interworking SIP 3xx Redirect Responses............................................................503
28.8.1.1 Resultant INVITE Traversing Device .....................................................503
28.8.1.2 Local Handling of SIP 3xx......................................................................504
28.8.2 Interworking SIP Diversion and History-Info Headers...........................................505
28.8.3 Interworking SIP REFER Messages......................................................................505
28.8.4 Interworking SIP PRACK Messages .....................................................................506
28.8.5 Interworking SIP Session Timer............................................................................506
28.8.6 Interworking SIP Early Media ................................................................................506
28.8.7 Interworking SIP re-INVITE Messages..................................................................508
28.8.8 Interworking SIP UPDATE Messages...................................................................508
28.8.9 Interworking SIP re-INVITE to UPDATE................................................................508
28.8.10 Interworking Delayed Offer....................................................................................509
28.8.11 Interworking Call Hold............................................................................................509
28.9 Call Survivability.................................................................................................510
28.9.1 Auto-Provisioning of Subscriber-Specific Information for BroadWorks Server for
Survivability.........................................................................................................................510
28.9.2 BroadSoft's Shared Phone Line Call Appearance for SBC Survivability...............511
28.9.3 Call Survivability for Call Centers ..........................................................................512
28.9.4 Survivability Mode Display on Aastra IP Phones ..................................................515
28.10Call Forking........................................................................................................515
28.10.1 Initiating SIP Call Forking ......................................................................................515
28.10.2 SIP Forking Initiated by SIP Proxy Server.............................................................516
28.10.3 Call Forking-based IP-to-IP Routing Rules............................................................516
28.11Alternative Routing on Detection of Failed SIP Response..................................516
29 SBC Configuration..........................................................................................517
29.1 Configuring General Settings..............................................................................517
29.1.1 Interworking Dialog Information in SIP NOTIFY Messages ..................................517
29.2 Configuring Admission Control ...........................................................................519
29.3 Configuring Allowed Audio Coder Groups ..........................................................522
29.4 Configuring Allowed Video Coder Groups ..........................................................524
29.5 Routing SBC.......................................................................................................524
29.5.1 Configuring Classification Rules............................................................................525
29.5.1.1 Classification Based on URI of Selected Header Example....................530
29.5.2 Configuring Message Condition Rules..................................................................531
29.5.3 Configuring SBC IP-to-IP Routing.........................................................................532
29.5.4 Configuring SIP Response Codes for Alternative Routing Reasons.....................541
29.6 SBC Manipulations.............................................................................................543
29.6.1 Configuring IP-to-IP Inbound Manipulations..........................................................545
29.6.2 Configuring IP-to-IP Outbound Manipulations.......................................................548
Cloud Resilience Package....................................................................................553
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Mediant 800B Gateway and E-SBC
30 CRP Overview..................................................................................................555
31 CRP Configuration..........................................................................................557
31.1 Enabling the CRP Application.............................................................................557
31.2 Configuring Call Survivability Mode ....................................................................558
31.3 Pre-Configured IP Groups..................................................................................559
31.4 Pre-Configured IP-to-IP Routing Rules...............................................................560
31.4.1 Normal Mode .........................................................................................................560
31.4.2 Emergency Mode...................................................................................................561
31.4.3 Auto Answer to Registrations ................................................................................561
31.5 Configuring PSTN Fallback ................................................................................562
High-Availability System.......................................................................................563
32 HA Overview....................................................................................................565
32.1 Connectivity and Synchronization between Devices...........................................565
32.2 Device Switchover upon Failure .........................................................................566
32.3 HA Status on the Home Page.............................................................................567
33 HA Configuration.............................................................................................569
33.1 Initial HA Configuration.......................................................................................569
33.1.1 Network Topology Types and Rx/Tx Ethernet Port Group Settings......................569
33.1.2 Configuring the HA Devices ..................................................................................570
33.1.2.1 Step 1: Configure the First Device .........................................................571
33.1.2.2 Step 2: Configure the Second Device....................................................573
33.1.2.3 Step 3: Initialize HA on the Devices.......................................................574
33.2 Configuration while HA is Operational ................................................................575
33.3 Configuring Firewall Allowed Rules ....................................................................576
34 HA Maintenance ..............................................................................................577
34.1 Maintenance of Redundant Device.....................................................................577
34.2 Replacing a Failed Device..................................................................................577
34.3 Forcing a Switchover..........................................................................................577
34.4 Software Upgrade ..............................................................................................577
Maintenance...........................................................................................................579
35 Basic Maintenance..........................................................................................581
35.1 Resetting the Device ..........................................................................................581
35.2 Remotely Resetting Device using SIP NOTIFY ..................................................582
35.3 Locking and Unlocking the Device......................................................................583
35.4 Saving Configuration..........................................................................................584
36 High Availability Maintenance........................................................................585
37 Disconnecting Active Calls............................................................................587
38 Resetting Channels.........................................................................................589
38.1 Resetting an Analog Channel.............................................................................589
38.2 Restarting a B-Channel......................................................................................589
Version 6.8 13 Mediant 800B Gateway and E-SBC
User's Manual Contents
39 Disabling Analog Ports...................................................................................591
40 Software Upgrade............................................................................................593
40.1 Loading Auxiliary Files........................................................................................593
40.1.1 Call Progress Tones File .......................................................................................595
40.1.1.1 Distinctive Ringing..................................................................................597
40.1.2 Prerecorded Tones File.........................................................................................599
40.1.3 CAS Files...............................................................................................................600
40.1.4 Dial Plan File..........................................................................................................600
40.1.4.1 Creating a Dial Plan File.........................................................................600
40.1.4.2 External Dial Plan File............................................................................600
40.1.4.3 Dial Plan Prefix Tags for Routing...........................................................603
40.1.4.4 Obtaining IP Destination from Dial Plan File..........................................606
40.1.4.5 Modifying ISDN-to-IP Calling Party Number..........................................607
40.1.5 User Information File .............................................................................................608
40.1.5.1 Enabling the User Info Table..................................................................608
40.1.5.2 Gateway User Information for PBX Extensions and "Global" Numbers.608
40.1.5.3 User Information File for SBC User Database.......................................612
40.2 Software License Key.........................................................................................616
40.2.1 Obtaining the Software License Key File...............................................................616
40.2.2 Installing the Software License Key.......................................................................617
40.2.2.1 Installing Software License Key using Web Interface............................617
40.2.2.2 Installing Software License Key using CLI.............................................618
40.3 Software Upgrade Wizard...................................................................................619
40.4 Backing Up and Loading Configuration File........................................................624
41 Automatic Update Mechanism.......................................................................627
41.1 Automatic Configuration Methods.......................................................................627
41.1.1 DHCP-based Provisioning.....................................................................................627
41.1.1.1 Provisioning from HTTP Server using DHCP Option 67........................628
41.1.1.2 Provisioning from TFTP Server using DHCP Option 66 ........................629
41.1.2 HTTP-based Provisioning......................................................................................629
41.1.3 FTP- or NFS-based Provisioning...........................................................................630
41.1.4 Provisioning using AudioCodes EMS....................................................................630
41.2 HTTP/S-Based Provisioning using the Automatic Update Feature......................631
41.2.1 Files Provisioned by Automatic Update.................................................................631
41.2.2 File Location for Automatic Update .......................................................................631
41.2.3 Triggers for Automatic Update...............................................................................632
41.2.4 Access Authentication with HTTP Server..............................................................633
41.2.5 Querying Provisioning Server for Updated Files ...................................................633
41.2.6 File Download Sequence.......................................................................................635
41.2.7 Cyclic Redundancy Check on Downloaded Configuration Files ...........................636
41.2.8 MAC Address Automatically Inserted in Configuration File Name........................636
41.2.9 Automatic Update Configuration Examples...........................................................637
41.2.9.1 Automatic Update for Single Device ......................................................637
41.2.9.2 Automatic Update from NFS, FTP and HTTP Servers ..........................638
41.2.9.3 Automatic Update for Mass Deployment................................................639
42 Restoring Factory Defaults ............................................................................641
42.1 Restoring Defaults using CLI..............................................................................641
42.2 Restoring Defaults using Hardware Reset Button...............................................642
42.3 Restoring Defaults using an ini File ....................................................................642
User's Manual 14 Document #: LTRT-10286
Mediant 800B Gateway and E-SBC
43 Automatic Archiving of Configuration File ...................................................643
44 USB Storage Capabilities...............................................................................645
Status, Performance Monitoring and Reporting.................................................647
45 System Status .................................................................................................649
45.1 Viewing Device Information................................................................................649
45.2 Viewing Ethernet Port Information......................................................................650
46 Carrier-Grade Alarms......................................................................................651
46.1 Viewing Active Alarms........................................................................................651
46.2 Viewing Alarm History ........................................................................................652
47 Performance Monitoring.................................................................................653
47.1 Viewing MOS per Media Realm..........................................................................653
47.2 Viewing Trunk Utilization ....................................................................................654
47.3 Viewing Quality of Experience............................................................................655
47.4 Viewing Average Call Duration...........................................................................657
48 VoIP Status......................................................................................................659
48.1 Viewing Trunks & Channels Status.....................................................................659
48.2 Viewing Analog Port Information.........................................................................660
48.3 Viewing NFAS Groups and D-Channel Status....................................................661
48.4 Viewing Active IP Interfaces...............................................................................662
48.5 Viewing Ethernet Device Status..........................................................................662
48.6 Viewing Static Routes Status..............................................................................663
48.7 Viewing Performance Statistics ..........................................................................663
48.8 Viewing CDR History..........................................................................................664
48.9 Viewing Call Counters........................................................................................665
48.10Viewing Registered SAS/SBC Users..................................................................667
48.11Viewing Registration Status................................................................................668
48.12Viewing Call Routing Status ...............................................................................669
48.13Viewing IP Connectivity......................................................................................670
49 Reporting Information to External Party.......................................................673
49.1 Configuring RTCP XR ........................................................................................673
49.2 Generating Call Detail Records ..........................................................................676
49.2.1 Configuring CDR Reporting...................................................................................676
49.2.2 CDR Field Description ...........................................................................................677
49.2.2.1 CDR Fields for SBC Signaling ...............................................................677
49.2.2.2 CDR Fields for SBC Media.....................................................................680
49.2.2.3 CDR Fields for Gateway/IP-to-IP Application.........................................681
49.2.2.4 Release Reasons in CDR ......................................................................685
49.3 Configuring RADIUS Accounting........................................................................687
49.4 Event Notification using X-Detect Header...........................................................691
49.5 Querying Device Channel Resources using SIP OPTIONS................................694
Diagnostics............................................................................................................695
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50 Syslog and Debug Recordings ......................................................................697
50.1 Syslog Message Format.....................................................................................697
50.1.1 Event Representation in Syslog Messages...........................................................698
50.1.2 Identifying AudioCodes Syslog Messages using Facility Levels...........................700
50.1.3 SNMP Alarms in Syslog Messages.......................................................................701
50.2 Enabling Syslog..................................................................................................701
50.3 Configuring Web Operations to Report to Syslog ...............................................702
50.4 Configuring Debug Recording ............................................................................703
50.5 Filtering Syslog Messages and Debug Recordings.............................................704
50.5.1 Filtering IP Network Traces ...................................................................................706
50.6 Viewing Syslog Messages..................................................................................707
50.7 Collecting Debug Recording Messages..............................................................708
50.8 Debug Capturing on Physical VoIP Interfaces....................................................710
51 Self-Testing......................................................................................................711
52 Creating Core Dump and Debug Files upon Device Crash .........................713
53 Analog Line Testing........................................................................................715
53.1 FXO Line Testing ...............................................................................................715
53.2 FXS Line Testing................................................................................................716
54 Testing SIP Signaling Calls............................................................................717
54.1 Configuring Test Call Endpoints .........................................................................717
54.2 Starting and Stopping Test Calls ........................................................................721
54.3 Viewing Test Call Statistics.................................................................................722
54.4 Configuring DTMF Tones for Test Calls..............................................................723
54.5 Configuring Basic Test Call ................................................................................724
54.6 Configuring SBC Test Call with External Proxy...................................................725
54.7 Test Call Configuration Examples.......................................................................726
Appendix................................................................................................................729
55 Dialing Plan Notation for Routing and Manipulation....................................731
56 Configuration Parameters Reference............................................................733
56.1 Management Parameters...................................................................................733
56.1.1 General Parameters ..............................................................................................733
56.1.2 Web Parameters....................................................................................................734
56.1.3 Telnet Parameters.................................................................................................737
56.1.4 ini File Parameters.................................................................................................737
56.1.5 SNMP Parameters.................................................................................................738
56.1.6 Serial Parameters..................................................................................................741
56.1.7 Auxiliary and Configuration File Name Parameters ..............................................743
56.1.8 Automatic Update Parameters ..............................................................................744
56.2 Networking Parameters......................................................................................747
56.2.1 Ethernet Parameters..............................................................................................747
56.2.2 Multiple VoIP Network Interfaces and VLAN Parameters.....................................749
56.2.3 Routing Parameters...............................................................................................749
56.2.4 Open Solution Network (OSN) Parameters...........................................................750
56.2.5 Quality of Service Parameters...............................................................................750
56.2.6 NAT Parameters....................................................................................................751
User's Manual 16 Document #: LTRT-10286
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56.2.7 NFS Parameters....................................................................................................752
56.2.8 DNS Parameters....................................................................................................753
56.2.9 DHCP Parameters.................................................................................................754
56.2.10 NTP and Daylight Saving Time Parameters..........................................................756
56.3 Debugging and Diagnostics Parameters.............................................................757
56.3.1 General Parameters ..............................................................................................758
56.3.2 SIP Test Call Parameters......................................................................................759
56.3.3 Syslog, CDR and Debug Parameters....................................................................760
56.3.4 Resource Allocation Indication Parameters...........................................................765
56.3.5 HA Ping Parameters..............................................................................................766
56.4 Security Parameters...........................................................................................767
56.4.1 General Security Parameters ................................................................................767
56.4.2 HTTPS Parameters ...............................................................................................769
56.4.3 SRTP Parameters..................................................................................................770
56.4.4 TLS Parameters.....................................................................................................772
56.4.5 SSH Parameters....................................................................................................775
56.4.6 IDS Parameters .....................................................................................................776
56.5 Quality of Experience Parameters......................................................................777
56.6 Control Network Parameters ..............................................................................779
56.6.1 IP Group, Proxy, Registration and Authentication Parameters.............................779
56.6.2 Network Application Parameters ...........................................................................791
56.7 General SIP Parameters ....................................................................................793
56.8 Coders and Profile Parameters...........................................................................821
56.9 Channel Parameters...........................................................................................823
56.9.1 Voice Parameters..................................................................................................823
56.9.2 Coder Parameters .................................................................................................826
56.9.3 DTMF Parameters.................................................................................................827
56.9.4 RTP, RTCP and T.38 Parameters.........................................................................829
56.10Gateway and IP-to-IP Parameters......................................................................834
56.10.1 Fax and Modem Parameters.................................................................................834
56.10.2 DTMF and Hook-Flash Parameters.......................................................................841
56.10.3 Digit Collection and Dial Plan Parameters.............................................................845
56.10.4 Voice Mail Parameters...........................................................................................847
56.10.5 Supplementary Services Parameters....................................................................853
56.10.5.1Caller ID Parameters..............................................................................853
56.10.5.2Call Waiting Parameters.........................................................................858
56.10.5.3Call Forwarding Parameters ..................................................................860
56.10.5.4Message Waiting Indication Parameters................................................861
56.10.5.5Call Hold Parameters.............................................................................863
56.10.5.6Call Transfer Parameters.......................................................................864
56.10.5.7Multi-Line Extensions and Supplementary Services Parameters..........867
56.10.5.8Three-Way Conferencing Parameters ...................................................867
56.10.5.9MLPP and Emergency Call Parameters ................................................869
56.10.5.10 Call Cut-Through Parameters...........................................................875
56.10.5.11 Automatic Dialing Parameters..........................................................876
56.10.5.12 Direct Inward Dialing Parameters.....................................................877
56.10.5.13 ISDN BRI Parameters ......................................................................879
56.10.6 PSTN Parameters..................................................................................................880
56.10.6.1General Parameters...............................................................................880
56.10.6.2TDM Bus and Clock Timing Parameters................................................886
56.10.6.3CAS Parameters ....................................................................................888
56.10.6.4ISDN Parameters ...................................................................................891
56.10.7 ISDN and CAS Interworking Parameters ..............................................................901
56.10.8 Answer and Disconnect Supervision Parameters .................................................916
56.10.9 Tone Parameters...................................................................................................922
56.10.9.1Telephony Tone Parameters..................................................................922
56.10.9.2Tone Detection Parameters ...................................................................929
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User's Manual Contents
56.10.9.3Metering Tone Parameters.....................................................................930
56.10.10 Telephone Keypad Sequence Parameters ......................................................932
56.10.11 FXO and FXS Parameters ...............................................................................935
56.10.12 Trunk Groups and Routing Parameters ...........................................................939
56.10.13 IP Connectivity Parameters..............................................................................946
56.10.14 Alternative Routing Parameters .......................................................................947
56.10.15 Number Manipulation Parameters....................................................................950
56.11SBC Parameters ................................................................................................961
56.12Standalone Survivability Parameters..................................................................974
56.13IP Media Parameters..........................................................................................979
56.14Services .............................................................................................................983
56.14.1 SIP-based Media Recording Parameters..............................................................983
56.14.2 RADIUS and LDAP Parameters............................................................................983
56.14.2.1General Parameters...............................................................................983
56.14.2.2RADIUS Parameters..............................................................................984
56.14.2.3LDAP Parameters ..................................................................................986
56.14.3 Least Cost Routing Parameters ............................................................................989
56.14.4 Call Setup Rules Parameters ................................................................................990
57 SBC and DSP Channel Capacity....................................................................991
57.1 Signaling-Media Sessions & User Registrations.................................................991
57.2 Channel Capacity and Capabilities.....................................................................993
58 Technical Specifications ................................................................................997
User's Manual 18 Document #: LTRT-10286
Mediant 800B Gateway and E-SBC
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Version 6.8 19 Mediant 800B Gateway and E-SBC
User's Manual Notices
Notice
This document describes AudioCodes Mediant 800B Gateway & Enterprise Session Border
Controller (E-SBC).
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Before consulting this document, check the corresponding Release
Notes regarding feature preconditions and/or specific support in this release. In cases where
there are discrepancies between this document and the Release Notes, the information in the
Release Notes supersedes that in this document. Updates to this document and other
documents as well as software files can be downloaded by registered customers at
http://www.audiocodes.com/downloads.
© Copyright 2014 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: November-25-2014
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What’s Inside Matters, Your Gateway To VoIP and 3GX are trademarks or
registered trademarks of AudioCodes Limited. All other products or trademarks are
property of their respective owners. Product specifications are subject to change without
notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
AudioCodes continually strives to produce high quality documentation. If you have any
comments (suggestions or errors) regarding this document, please fill out the
Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
User's Manual 20 Document #: LTRT-10286
Mediant 800B Gateway and E-SBC
Related Documentation
Manual Name
SIP CPE Release Notes
Mediant 800 Gateway and E-SBC Hardware Installation Manual
Complementary Guides
CLI Reference Guide
CPE Configuration Guide for IP Voice Mail
SNMP Reference Guide
SBC Design Guide
Recommended Security Guidelines Configuration Note
SIP Message Manipulations Quick Reference Guide
SAS Application Configuration Guide
CAS Protocol Table Configuration Note
IP-to-IP Application Configuration Guide
Utility Guides
INI Viewer & Editor Utility User's Guide
DConvert User's Guide
AcBootP Utility User's Guide
CLI Wizard User's Guide
Notes and Warnings
Note: This device is considered an INDOOR unit and therefore, must be installed only
indoors. In addition, FXS and Ethernet port interface cabling must be routed only
indoors and must not exit the building.
Note: The scope of this document does not fully cover security aspects for deploying
the device in your environment. Security measures should be done in accordance
with your organization’s security policies. For basic security guidelines, refer to
AudioCodes Recommended Security Guidelines document.
Note: Throughout this manual, unless otherwise specified, the term device refers to
your AudioCodes product.
Note: Before configuring the device, ensure that it is installed correctly as instructed
in the Hardware Installation Manual.
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