Aura DECOR Series User manual

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FOR OUTDOOR RESIDENTIAL AND INDOOR OR OUTDOOR COMMERCIAL USE
INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Aura DÉCOR Series Infrared electric heater
During operation, always ensure combustible materials are kept at a safe distance from the heater
body and from the emitted radiant energy. This heater is not intended for use in hazardous areas where
flammable vapours, gases, liquids or other combustibles are present. Failure to do so can result in
personal injury/or property damage.
MODELS
VOLTAGE
TOTAL POWER (W)
CURRENT(AMPS)
AD30240 (B / W /SS)
240 /208
3000/2250
12.5 / 10.8
ADGLASS30240 (B / W)
240 /208
3000/2250
12.5 / 10.8
AD15120 (B / W/ SS)
120
1500
12.5
ADGLASS15120 (B / W)
120
1500
12.5
INFORESIGHT CONSUMER PRODUCTS INC. * 125 TRADERS BLVD #4 * MISSISSAUGA, ONTARIO * 905-568-7655
FIRE/EXPLOSION HAZARD WARNING
NOT FOR USE IN HAZARDOUS OR EXPLOSIVE ATMOSPHERES

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This Product manual covers:
AD30240
ADGLASS30240
AD15120
ADGLASS15120
Heaters rated 120V, 1500W
Heaters rated 240-208V, 3000W (2250W at 208V)

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TABLE OF CONTENTS
1 - SAFETY ............................................................................................................................................................... 4
2 - INSTALLATION INSTRUCTIONS .......................................................................................................................... 6
3 - OPERATING INSTRUCTIONS............................................................................................................................. 11
3.1.1 Operation of the Remote Control ....................................................................................................11
4 - MAINTENANCE ................................................................................................................................................ 12
5 - grounding instructions..................................................................................................................................... 15
6 - Limited Express Warranty................................................................................................................................ 17
WARNINGS
THIS ELECTRIC APPLIANCE PRODUCES INFRARED HEAT, FAILURE TO FOLLOW WARNINGS
AND INSTRUCTIONS CAN CAUSE FIRE, ELECTRIC SHOCK, OR INJURY.
Heater must be installed by a certified electrician and installation must
adhere to all local, state and national electric codes.
READ AND SAVE THESE INSTRUCTIONS
Please read this owner’s manual carefully before using the unit and keep this manual for future reference.
USE THIS HEATER ONLY AS DESCRIBED IN THIS MANUAL. ANY OTHER USE NOT RECOMMENDED BY THE
MANUFACTURER MAY CAUSE FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS.
Notice: Changes or modifications not approved by the party responsible for compliance will void the user's
authority to operate the equipment.

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IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following outlined in section 1 –SAFETY. Read all instructions before
installing or using this heater. This heater must be used strictly according to these instructions.
1 - SAFETY
WARNINGS
WARNING: FIRE OR EXPLOSTION HAZARD
•Failure to precisely follow safety warnings could
result in serious injury or property damage.
•This heater has hot surfaces and arcing or sparking
parts inside. Do not use the heater in areas where
gasoline, paint or flammable vapors or liquids are
used or stored.
•This heater is not to be installed or used in an area
containing hazardous or flammable materials
including but not limited to rags, fabrics, spray or
aerosol cans, cleaning compounds, plastic
containers, paper products, organic dusts,
straw/hay, gasoline, kerosene, lighter fluid, etc.
•To prevent a possible fire, do not block air intakes
or exhaust in any manner.
•Do not allow combustible materials contact the
heater due to wind or other environmental factors.
•Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage to the heater.
•Do not cover the heater in any manner, do not hang
clothing on or near the heater.
•Caution! Do not use the heater together with
another appliance connected to the same supply
line or connected to the same breaker.
•This heater must be properly grounded.
•The power cord must not be left on or around the
heater body.
•Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, curtains, etc. at
least 6 feet (1.8m) from the front of the heater and
keep them away from the sides and rear.
WARNING: PERSONAL INJURY HAZARD - OPERATION
•Caution! Risk of scald injury! This heater is hot
when in use. To avoid burns, do not let bare skin
touch hot surfaces.
•This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
•Never leave the heater unattended while it is
operating.
•Do not use the heater without the aluminium grille
in place.
•Do not operate any heater after it malfunctions.
Disconnect power at service panel and have
heater inspected by an electrician before reusing.
•Do not use the heater to light cigarettes or similar
materials.
•Do not insert objects in heater openings. Electrical
shock could result.
•To disconnect heater, turn controls to off, and turn
off power to the heater circuit at the main
disconnect panel.

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WARNING: PERSONAL INJURY HAZARD - CLEANING AND MAINTENANCE
•To avoid property damage, personal injury
or death due to electrical shock DO NOT
service the unit without turning the unit
OFF and disconnecting the heater from the
main power supply.
•Before cleaning the unit or replacing the
emitter, turn off the main power. Make sure
the heater and/or the emitter is cool before
handling.
•Service must be performed only by a
qualified service technician.
WARNING: INSTALLATION
•This product must be installed by a certified
electrician and must adhere to all local,
state and national electric codes (NEC).
•This product is not suitable for indoor
residential use. (Indoor commercial
installation is acceptable)
•Check if the voltage indicated on the
nameplate of the appliance corresponds to
the local mains voltage before connecting
the appliance.
•Remove all packaging materials, including
emitter anti vibration inserts prior to using
the heater.
•Do not direct the radiant part of the heater
towards the ceiling.
•Specified minimum clearances from front,
sides, bottom and back of unit must be met.
Failure to meet clearance minimums can
result in fire.
•Heater is not for use in bathrooms, laundry
areas or other locations where unit could fall
into water.
•Do not use the heater if it has been dropped
or damaged in any way. Ensure the emitter is
not cracked or chipped visually. Contact an
authorized Aura dealer for support.
•Do not install this product directly below a
receptacle or wall socket outlet.
•Do not use the heater if the power cord is
damaged. Contact an authorized servicer or
qualified electrician to replace the cord prior
to use.
•Unplug the appliance when it is not in use for
long periods of time, or for cleaning and
maintenance.
•Heater is not to be recessed!
•The heater must be installed at level on a
flat, stable surface, rigid enough to safely
withstand the weight of the heater and the
heater must not be covered by any flexible
material, such as carpets, plastic or fabric.
SAVE THESE INSTRUCTIONS

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FIRE HAZARD!
HEATER MUST NEVER BE POINTED
TOWARDS WALLS OR CEILINGS!
2 - INSTALLATION INSTRUCTIONS
Heater installation must be carried out by qualified personnel in compliance with local National Codes
(NEC) as well as any other applicable standards. Failure to comply with applicable requirements could
result in personal injury and/or property damage. Wiring procedures and connections shall be made in
accordance with national and local electrical codes having jurisdiction.
AURA infrared heaters produce radiant heat that warms people and objects, rather than the air around them.
The heater can be wall or ceiling mounted and includes brackets which allow the user to direct the infrared heat
where desired.
To reduce the risk of fire, do not store or use gasoline or other flammable vapors and liquids in the vicinity of
the heater.
2.1 MINIMUM INSTALLATION CLEARANCES
DANGER FIRE HAZARD
The minimum clearances indicated on the nameplate and in the user manual must be observed at the time of
installation. Allow at least 6’(1.8 m) between all sides of the heater to flammable objects.
CAUTION: High temperatures are present, risk of fire! Keep electrical cords, drapery, furnishings and other
combustibles at least 6’ (1.8 m) from the front of the heater and away from the sides and rear.
2.2 CLEARANCES FOR ALL UNITS

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2.3 ELECTRICAL INSTALLATION
Safety Precautions
1. Each power supply circuit must be properly grounded.
2. Use a certified ground fault protection device for wet environment installations.
3. Use a proper electrical connection box.
4. Supply voltage and frequency must correspond to the electrical rating indicated on unit’s information
plate 3000W heaters must be used on 208 or 240V.
5. 3000W heaters are supplied with a grounding plug and must be installed per NEC/ local electrical code
6. 1500W heaters must be used on 120V
7. 1500W heaters are supplied with a grounding plug and must be installed per NEC/ local electrical codes

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2.4 WALL-MOUNTED INSTALLATION
THE HEATERS MUST BE INSTALLED WITH THE MOUNTING BRACKETS PROVIDED IN THE BOX.
1. Take the heater out of the box and remove all
protective foam inserts and packaging.
2. Select the installation location on the wall by
identifying the studs or structural beams that will
allow the heater to be securely attached.
WARNING: Ensure minimum clearances outlined in
section 2.2 are met.
3. Securely fasten the L-shaped brackets to the
mounting surface using both fixing holes in the
short part of the bracket. Brackets should be
attached as shown below. 1500W heaters are
installed with a single center bracket. 3000W
heaters must be installed using two brackets.
The bracket should be installed with the bracket
mounting holes facing upwards.
NOTE: Wall bolts or anchors are not supplied.
Select an appropriate size to provide adequate
support for the weight of the unit and taking into
consideration any wind load conditions.
CAUTION: If there is any question regarding
security of the bolts and fixtures, contact a
professional contractor.
4. Mount the heater to the brackets with the
terminal box at the right side of the heater.
5. Adjust the heater to the desired directional
angle, then fix in this position by tightening the
fixing bolts on the brackets at the back of the
heater.
6. Secure the electrical supply cable so it does not
contact the heater body or obstruct the air vents.
Follow local and national electrical code
requirements. from the mounting wall

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2.5 CEILING MOUNTED INSTALLATION
WARNING
Heater should be hung using rigid mounting brackets, the unit must not
be able to swing in any direction under applied load from wind or
persons. It is highly recommended that users install the heater with the
ceiling mounting hardware provided.
HEATER POSITION MUST MAINTAIN A MINIMUM CEILING CLEARANCE OF
0.2m (8”)
1. Select the installation location on the ceiling by
identifying the studs or structural beams that
will allow the heater to be securely attached.
NOTE: ceiling bolts or anchors are not supplied.
Select an appropriate size to provide adequate
support for the weight of the unit and take into
consideration any wind load conditions.
2. Attach the unit to the ceiling using the mounting
brackets provided and user selected bolts.
3. The heater can be hung vertically or pointed at
a maximum angle of 70° from vertical. DO NOT
point the heater at the wall or ceiling!
NOTICE: NEVER direct the infrared heat produced
by the appliance at an adjacent wall.
4. Secure the electrical supply cable so it does not
contact with the heater body or cover the
heater air vents.

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2.6 ADJUSTING DIRECTIONAL POSITIONING
WARNING
Never attempt to move or adjust the heater angle while it is running. Personal
injury could result.
1. Turn off the heaters electrical supply line from the main power supply.
2. Allow the heater to cool before adjusting the angle.
3. Loosen the fixing bolts on the brackets at the back of the heater; adjust the heater as desired, then re-
tighten the fixing bolts.
Notice :The unit produces radiant heat that warms people and objects rather than the air around them. Install
the heater at an angle which points the reflector at the target space. Do not point the heater at windows or vacant
spaces, as the heat will not be delivered to the occupants.
INCORRECT
CORRECT

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3 - OPERATING INSTRUCTIONS
Caution! The heater must be properly installed before it is used.
3.1 REMOTE CONTROL
The remote control must be pointed in the direction of the receiver on the heater junction box. (located on the
right side of the heater). The remote must be in line of sight of the heat level indicator when the user intends to
adjust the power level. The remote must be used within a maximum distance of 6 m.
In remote mode the heater has 6 power levels. The power level can be selected with the remote. The selected
power level is displayed on the screen on front of the heater. The remote mode only works with the remote
control supplied with the product. L0 represents standby while L6 represents the maximum heating level.
3.1.1 OPERATION OF THE REMOTE CONTROL
Symbol
Description
˄
Up one heating level
MAX
The heater goes directly to the highest heating level (short delay
on start).
˅
Down one heating level.
ON
To switch the heater ON: Press On.
The heater has a soft start function using only 16% of maximum
power. 4 seconds after the heater has been turned on, it will
automatically switch to the last heating level used. In case of the
first-time use, after 4 seconds the heater will automatically switch
to 100% power.
OFF
To switch the heater OFF: Press OFF. The heater will switch to
Standby mode (the receiver indicator will light up).
Notice:
1. Use 2 pieces AAA, 1.5V batteries (not included) in the remote control. Remove the batteries when not in use for an
extended period of time to increase battery life.
2. Contact your local authorized Aura Dealer for remote replacement.
3. The remote-control function may not work if there is a barrier between the remote control and heater.
4. Replace the batteries as required to ensure correct remote functionality.
Display
Description
Power setting
L1
Heating level 1
33%
L2
Heating level 2
50%
L3
Heating level 3
66%
L4
Heating level 4
80%
L5
Heating level 5
88%
L6
Heating level 6
100%
L0
Standby
0%

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4 - MAINTENANCE
WARNINGS
1. Allow the heater and the emitter to cool down before handling.
2. Installation and maintenance must be performed by a qualified technician.
3. Turn off the power before beginning maintenance.
4. Do not attempt to service or repair the unit while it is running.
5. Should the heater be dropped or damaged or malfunction at any time, immediately turn off the main
power source and do not use it until it has been examined by an authorized service facility.
This heater must be cleaned periodically to maintain optimal performance and appearance. Heaters should be
cleaned seasonally and monthly when installed in seaside environments where salt spray exists. Failure to clean
the heater reflector regularly can reduce the lifespan of the emitter and PCB board. For Glass grille models, failure
to clean the glass grille regularly can reduce the lifespan of the emitter and PCB board
Notice: Do not touch the emitter with bare hands. Wearing soft cotton gloves is highly recommended. Finger
prints will burn into the carbon emitter during use and cause premature heater failure. If the emitter is
anidvertently touched, or if it needs to be cleaned, carefully wipe it using rubbing alcohol or methylated spirits.
4.1 CLEANING
To remove dust or dirt on the reflector, follow these steps:
1. Turn the power to «OFF» and disconnect the heater from the main power supply.
2. Remove screws from the left side cover and slide the perforated front grille out of the heater body.
3. Carefully wipe the reflector with a soft, lint-free cloth. Do not use abrasive cleaners or abrasive scrubbing
brushes for cleaning!
4. For glass grille models, carefully wipe both sides of the glass to remove any debris.
5. After cleaning, be sure to properly reinstall the heater grille.

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4.2 REPLACING THE EMITTER
Contact your distributor for the correct replacement emitter, providing the model number and rating from the
rating label. Using an incorrect replacement emitter can cause the heater to fail.
Notice: Read through the Emitter replacement procedure below before beginning the replacement. For easier
replacement, remove the heater from the wall or ceiling.
1. WARNING! TURN OFF THE POWER AND
DISCONNECT THE HEATER FROM THE MAIN
POWER SUPPLY. FAILURE TO DISCONNECT
HEATER BEFORE REPLACING THE EMITTER COULD
CAUSE ELECTRIC SHOCK OR DEATH!
2. Turn OFF the power and disconnect from main
power supply.
3. Be sure the heater and the emitter are cool: burns
can result from touching hot components.
4. For heaters with metal grilles: Remove screw from
the back left side of the heater fixture and remove
the aluminum end cap. (keep these parts).
5. For heaters with metal grilles: Carefully slide the
protective grille out of the heater body to expose
the emitter and the white sealing connectors.
6. For heaters with glass grilles: Remove screw from
the back left and right sides of the heater fixture
and remove the aluminum end cap. (keep these
parts).
7. For heaters with glass grilles: Remove 4 screws
holding the glass grille in place. Gently remove the
glass grille and retain the screws.
8. Carefully unscrew the protective white cap and
slide the cap back cap to expose the wire/ metal
connector system.
Disconnect the metal locking connectors by
squeezing the metal tab.
Sealing connectors/ emitter end

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9. Bend the metal tabs to remove the small reflector
shield sheet metal parts. Hold on to these pieces.
This will allow you to slide the emitter into a bigger
cavity to remove it from the reflector and heater
body. Properly dispose of the broken or expired
emitter at your local recycling center.
10. Hold the new emitter by the ceramic ends or wear
clean dry gloves to prevent accidental contact with
the emitter surface. Fingerprints on the emitter
surface can lead to surface hot spots and reduced
emitter life. Position the new lamp inside the unit.
11. Insert the new emitter through the reflector
openings. Insert the Reflector Shields and bend the
tabs back into place. The Reflector Shields hold the
emitter in the correct position during operation. It
is important that they are re-installed during
emitter replacement.
12. Connect the new emitter to the terminals of the
heater; screw in the white plastic caps
13. Carefully replace the protective grille using the
screws removed in the previous steps.

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5 - GROUNDING INSTRUCTIONS
5.1 3000W MODELS FOR USE ON 240 OR 208V
WARNING
Connection to GFCI protected outlet is recommended For outdoor, exposed
environments and/or as required by local, state and National Electrical Code
(NEC) requirements.
FAILURE TO USE A GFCI PROTECTED OUTLET COULD RESULT IN FIRE OR
ELECTRIC SHOCK!
This heater is for use on 240 Volts. The cord has a plug as shown in D in Figure 60.1. No adaptor is available for
this for this blade configuration, and none should be used. The type of outlet is a 240 volt grounding outlet.
When properly installed, it provides a ground connection through the cord to the heater to protect the operator
from electric shock.
NOTE: This heater may be hard wired by a licenced electrician per NEC or Local codes. To hard wire, a licenced
electrician may remove the plug and hard wire the heater to a properly grounded junction box.
WARNING
Modification of the supplied cord for hardwire purpose may only be completed
by CERTIFIED ELECTRICIANS, and modification must satisfy local and NEC
requirements. Incorrect modifications could result in electric shock or fire!

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5.2 1500W MODELS FOR USE ON 120V
WARNING
Connection to GFCI protected outlet is recommended For outdoor, exposed
environments and/or as required by local, state and National Electrical Code
(NEC) requirements.
FAILURE TO USE A GFCI PROTECTED OUTLET COULD RESULT IN FIRE OR
ELECTRIC SHOCK!
This heater is for use on 120-volt circuits. The cord has a plug as shown in image (A) in Figure 60.1 below. An
adapter shown at C must be used to connect three-blade grounding-type plugs to two-slot receptacles. Adapters
should not be used if a three-slot grounded receptacle is available. The green grounding lug extending from the
plug must be connected to a permanent ground such as a properly grounded outlet box.
NOTE: This heater may be hard wired by a licenced electrician per NEC or Local codes. To hard wire, a licenced
electrician may remove the plug and hard wire the heater to a properly grounded junction box.
WARNING
Modification of the supplied cord for hardwire purpose may only be completed
by CERTIFIED ELECTRICIANS, and modification must satisfy local and NEC
requirements. Incorrect modifications could result in electric shock or fire!
Due to ongoing product improvements, specifications and dimensions are subject to change and correction without notice and
without incurring obligations. Determining the application and suitability for use of any product is the responsibility of the
installer. Additionally, the installer is responsible for verifying dimensional data on the actual product prior to beginning any
installation preparations.
Incentive and rebate programs have precise requirements as to product performance and certification. All products meet
applicable regulations in effect on date of manufacture; however, certifications are not necessarily granted for the life of a
product. Therefore, it is the responsibility of the applicant to determine whether a specific model qualifies for these
incentive/rebate programs.
Manual Revision: A2: 2022-12-30

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6 - LIMITED EXPRESS WARRANTY
RESIDENTIAL INSTALLATION/USE:
LIMITED ONE (1) YEAR PARTS WARRANTY
Inforesight Consumer Products Inc. warrants all parts of the
infrared heaters to be free from defects in workmanship and
materials for normal residential use and maintenance for one (1)
year from the date of purchase by the original consumer.
COMMERCIAL INSTALLATION USE:
LIMITED ONE (1) YEAR PARTS WARRANTY, Ninety (90) DAY
EMITTER (LAMP) WARRANTY
Inforesight Consumer Products Inc. warrants all parts (excluding
the emitter lamp) of the infrared heater to be free from defects in
workmanship and materials for normal commercial use and
maintenance for one (1) year from the date of purchase.
Inforesight Consumer Products Inc, warrants the emitter lamp of
the infrared heater to be free from defects in workmanship and
materials for normal commercial use and maintenance for one (1)
year from the date of purchase.
The Limited Warranties described above apply only when the
Infrared Heater is installed and operated per Inforesight
Consumer Products Inc. installation and operating instructions for
normal use.
EXCEPTIONS
The Limited Warranty does not cover normal maintenance-
Inforesight Consumer Products recommends that regular
inspection/maintenance be performed according to the
Installation and Operation Manual Additionally, labor charges,
diagnostic charges, transportation charges for replacement parts,
replacement of the bulb, or any other service calls/repairs are not
covered by this Limited Warranty. It also does not cover any
portion or component of the system that is not supplied by
Inforesight Consumer Products, regardless of the cause of failure
of such portion or component.
CONDITIONS FOR WARRANTY COVERAGE
Unit must be operated according to Inforesight Consumer Prod.
operating instructions included with the unit and cannot have
been subjected to accident, alteration, improper repair, neglect or
misuse, or an act of God (such as a flood)
•Installation must be according to Inforesight Consumer
Products Inc. Instructions
•Rating plate has not been altered or removed
•Unit is not operated in a corrosive environment
•Performance cannot be impaired by use of any product not
authorized by Inforesight Consumer Products Inc. or by any
adjustment or adaptations to components
•Damage has not been a result of inadequate wiring or voltage
conditions, use during brown-out conditions, or circuit
interruptions
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the original
consumer. The consumer must register at i[email protected]om
within 90 days of purchase. The consumer must retain a
receipted bill of sale as proof of warranty period. Without this
proof, the express warranty begins on the date of shipment from
the factory.
REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is replacement of
the defective part. If replacement parts are required within the
period of this warranty, Inforesight Consumer Products Inc.
replacement parts shall be used; any warranty on the
replacement part(s) shall not affect the applicable original unit
warranty. Labor to diagnose and replace the defective part is not
covered by this Limited Express Warranty. If for any reason the
replacement part/product is no longer available during the
warranty period, Inforesight Consumer Products Inc. shall have
the right to allow a credit in the amount of the current suggested
retail price of the part/product instead of providing repair or
replacement.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties.
Inforesight Consumer Products Inc, makes no warranty of
merchantability. We do not warrant that the unit is suitable
for any particular purpose or can be used in buildings or
rooms of any particular size or condition except as
specifically provided in this Installation and Operation
document. There are no other warranties, express or
implied, which extend beyond the description in this
document.
2. All warranties implied by law are limited in duration to the
one-year term of the Parts Warranty. Your exclusive remedy
is limited to the replacement of defective parts. We will not
be liable for any consequential or incidental damages
caused by any defect in this unit.
3. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state. Some
states do not allow limitation on how long an implied
warranty lasts or do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusions may not apply to you,
4. No warranties are made for units sold outside the
continental United States and Canada. Your distributor or
final seller may provide a warranty on units sold outside
these areas.
5. Inforesight Consumer Products Inc. will not be liable for
damages if our performance regarding warranty resolution
is delayed by events beyond our control including accident,
alteration, abuse, war, government restrictions, strikes, fire,
flood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim or service question, contact
Inforesight Consumer Products Inc, at 905-568-7655. Have the
model number and date of purchase available for this call. Do not
return your unit to the store where it was purchased.
Owner responsibilities are set forth in the instruction manual
- read it carefully.
Limited Express Warranty
AURA® Infrared Heaters