Automatic Technology GDO-11 Ero User manual

1
GDO-11 Ero®
Sectional Door Opener
Installation Manual
Doc # 160424_04
Released 15/12/22

GDO-11 Ero Installation Manual
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Table of Contents
1. Important Safety Warnings! 3
2. Before you Begin 5
3. Tools Required 5
4. Kit Contents 6
5. Position 6
6. Fit the Opener 7
7. Bracket Position 7
8. Perforated Angle 8
9. Mounting Brackets and Arms 9
10. Connect to Power 9
11. Setting Limits 10
11.1 Setting the Datum: 10
11.2 Set the Limit Positions: 10
11.3 Clearting the Door Limit Positions: 11
11.4 Re-profiling the Door: 11
11.5 Controller memory reset: 11
11.6 Setting the PET (Pedestrian Mode) position: 11
12. Safety Testing 12
12.1 Test the Close Cycle 12
12.2 Testing the Open Cycle 12
12.3 Test the Manual Door Operation 12
12.4 Adjusting Safety Obstruction Force 12
12.5 To Increase Force Pressure 12
12.6 To Decrease Force Pressure 12
12.7 To Recall Factory Set Force 12
12.8 To Recalculate Force Margins 12
13. Control Board & Accessories 13
13.1 Control Board Layout 13
13.2 Auxiliary Output 13
14. Coding a Transmitter 14
14.1 Storing the Transmitter Code 14
14.2 Remotely Coding Transmitters 14
14.3 Vacation Mode 14
14.4 Aux Output 14
14.5 PET (Pedestrian) Mode 15
14.7 Erasing All Transmitter Codes 15
14.6 Courtesy Light 15
14.8 Optional Wall Mounted Transmitter 15
15. Opener Safety & Security 16
15.1 Your Door CAN NOT be used when: 16
15.2 Your Door CAN be used when: 16
15.3 To Disengage the Opener: 16
15.4 To Re-Engage the Opener: 16
16. Operating your Opener 16
17. User Operating Controls 17
18. Door Status Indicators 17
19. Specifications 18
20. Troubleshooting 19
21. After Installation Care 22
21.1 Service Checklist 21
21.2 Battery Replacement 22
21.3 Battery Disposal 22
21.4 Warranty 22
Installation Instructions
Home Owner Instructions
WARNING! IMPORTANT SAFETY INSTRUCTIONS
FOLLOW ALL INSTRUCTIONS SINCE INCORRECT INSTALLATION CAN LEAD TO SEVERE INJURY.
•before installing the drive, remove all unnecessary ropes or chains and disable any equipment, such as locks, not needed for
powered operation;
•before installing the drive, check that the door is in good mechanical condition, correctly balanced and opens and closes
properly;
•install the actuating member for the manual release at a height less than 1,8 m;
•install any fixed control at a height of at least 1,5 m and within sight of the door but away from moving parts;
•permanently fix the labels warning against entrapment in a prominent place or near any fixed controls;
•permanently fix the label concerning the manual release adjacent to its actuating member;
•after installation, ensure that the mechanism is properly adjusted and that the drive reverses when the door contacts a 40
mm high object placed on the floor.
•necessary information for the safe handling of a drive weighing more than 20 kg. This information shall describe how to use
the handling means, such as hooks and ropes;
•the drive must not be used with a door incorporating a wicket door (unless the drive cannot be operated with the wicket door
open);
•after installation, ensure that parts of the door do not extend over public footpaths or roads.
•vertical doors and gates need an anti-drop feature or device;
•information if a hazardous part of the drive is intended to be installed at a height of at least 2.5 m above floor level or other
access level;
•except for horizontally moving pedestrian doors, ensure that entrapment due to the opening movement of the driven part
is avoided

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1. Installation Safety Warnings!
WARNING! • The door may operate unexpectedly, therefore do not allow anything to stay in the path of
the door.
• When operating the manual release while the door is open, the door may fall rapidly due
to weak or broken springs, or due to being improperly balanced.
• The drive must not be used with a door incorporating a wicket door, unless the drive cannot
be operated with the wicket door open.
• The drive is intended to be installed at least 2.5m above the floor.
• Do not disengage the opener to manual operation with children/persons or any objects
including motor vehicles within the doorway.
• If the door is closing and is unable to re-open when obstructed, discontinue use. Do not
use a door with faulty obstruction sensing
• When using auto close mode, a Photo Electric beam must be fitted correctly and tested
for operation at regular intervals. Extreme caution is recommended when using auto close
mode. All safety rules must be followed.
ELECTROCUTION! • Place opener in protected area so that it does not get wet.
• Do not spray with water .
• Disconnect the power cord from mains power before making any repairs or removing covers.
Only experienced service personnel should remove covers from the opener.
• If the power supply cord is damaged, it must be replaced by an Automatic Technology
service agent or suitably qualified person.
• Connect the opener to a properly earthed general purpose 240V mains power outlet
installed by a qualified electrical contractor.
CAUTION:
Emergency Access • If garage has no pedestrian entrance door, an emergency access device should be
installed. This accessory allows manual operation of the garage door from outside in case
of power failure.
Muscular strain • Practice correct lifting techniques (carton weighs approx 9kgs)
• Practice correct lifiting techniques when required to lift the door as per installation instructions.
Fall from ladder • Ensure ladder is the correct type for job.
• Ensure ladder is on flat firm ground that will take the weight without the legs sinking.
• Ensure user has 3 points of contact while on ladder.
Crush injury from unsecured
door
• Place a 2 metre exclusion zone around area under the door while it is unsecured.
• Follow the installation instructions
Garage Door • Examine the door installation, in particular, springs and mountings for signs of wear, damage
and imbalance.
• The garage door must be well balanced. Sticking or binding doors must be repaired by a
qualified garage door installer prior to installation of the opener.
• Remove or disengage all garage door locks and mechanisms prior to installation of the opener.
Entanglement • Never plug in and operate opener prior to installation.
• Keep hands and loose clothing clear of door and guides at all times.
Entrapment under
operating door
• DO NOT operate the opener unless the garage door is in full view and free from objects
such as cars and children/people. Make sure that the door has finished moving before
entering or leaving the garage
• In order for the opener to sense an object obstructing the door way, some force must be
exerted on the object. As a result the object, door and/or person may suffer minor damage
or injury.
• Ensure the garage door is in good working order by undertaking regular servicing.
• Install the optional wall transmitter in a location where the garage door is visible, but out
of the reach of children at a height of at least 1.5m.
• Photo Electric beams must be installed if the closing force at the bottom edge of the door
exceeds 400N (40kg)
This automatic garage door opener is designed and tested to offer safe service provided it is
installed and operated in strict accordance with the following safety warnings. Failure to comply
with the following instructions may result in death, serious personal injury or property damage.

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1. Home Owner Safety Warnings!
This automatic garage door opener is designed and tested to offer safe service provided it is installed and operated
in strict accordance with the following safety warnings. Failure to comply with the following instructions may result in
death, serious personal injury or property damage.
WARNING! IMPORTANT SAFETY INSTRUCTIONS
IT IS IMPORTANT FOR THE SAFETY OF PERSONS TO FOLLOW ALL INSTRUCTIONS.
SAVE THESE INSTRUCTIONS
WARNING! • Details on how to use manual release. When operating the manual release while the door is open,
the door may fall rapidly due to weak or broken springs, or due to being improperly balanced.
• DO NOT disengage the opener to manual operation with children/persons or any objects
including motor vehicles within the doorway.
• If the door is closing and does not re-open when obstructed, discontinue use. DO NOT use a
door with faulty obstruction sensing.
• Frequently examine the installation, in particular check cables, springs and mountings for signs
of wear, damage or imbalance. DO NOT use if repair or adjustment is needed since fault in the
installation or an incorrectly balanced door may cause injury.
ELECTROCUTION! • Place opener in protected area so that it does not get wet.
• DO NOT spray with water .
• DO NOT open the protective covers.
• DO NOT operate opener if cable is damaged. It must be replaced by the manufacturer, its service
agent or similarly qualified person in order to avoid a hazard.
• Disconnect the supply(s) when cleaning or other maintenance is being carried out.
DO NOT DO IT
YOURSELF • Keep the garage door balanced. Sticking or binding doors must be repaired. Garage doors, door
springs, brackets and their hardware are under extreme tension and can cause serious personal
injury. DO NOT attempt any garage door adjustment. DO NOT use if repair or adjustment is
needed. Call for a professional garage door service.
BATTERY
WARNING!
• This product contains a lithium button/coin cell battery in the transmitters. If a new or used lithium
button/coin cell battery is swallowed or enters the body, it can cause severe internal burns and
can lead to death in as little as 2 hours. Always completely secure the battery compartment. If
the battery compartment does not close securely, stop using the product, remove the battery and
keep it away from children. If you think batteries might have been swallowed or placed inside any
part of the body, SEEK IMMEDIATE MEDICAL ATTENTION.
CAUTION:
Emergency access • If your garage has no pedestrian entrance door, an emergency access device should be installed.
This accessory allows manual operation of the garage door from outside in case of power failure.
Entrapment under
operating door
• Watch the moving door and keep people away until the door is completely opened or closed.
DO NOT operate door when persons are near the door.
• DO NOT allow children to play with door controls or transmitters. Keep remote controls away
form children.
• The appliance is not to be used by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction.
• Children being supervised not to play with the appliance.
• Regularly conduct Open and Close cycle testing.
• Each month check that the drive reverses when the door contacts a 40mm high object placed on
the floor. Adjust if necessary and recheck since an incorrect adjustment may present a hazard.
• Ensure the garage door is in good working order by undertaking regular servicing.
• Wall transmitters should be installed in a location where the garage door is visible, but out of the
reach of children at a height of at least 1.5m.
• Install Safety Beams (recommended).
Fall from Ladder • Ensure ladder is the correct type for the job.
• Ensure ladder is on flat ground.
• Ensure user has 3 points of contact while on ladder.
Entanglement in or
laceration from
moving door
• Keep hands and loose clothing clear of door and guides at all times.
• Keep hands clear of moving door as sharp edges can cause cuts or lacerations.
DIY

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3. Tools Required
2. Before you Begin
2.2 Test the following before commencing installation:
a. The door MUST BE in good operating condition.
• Manually move the door up and down, the door should move freely without
binding or sticking.
b. The maximum force required to move the door should not exceed 20kg.
c. Lift the door to about halfway. When released, the door should stay in place.
DIY
DO NOT DO IT YOURSELF:
If any of the above door requirements are not met, DO
NOT attempt to fix yourself. Please contact a garage door
professional. (P) 1300 133 944
2.1 Examine the conditions in the garage:
a. Look at the ceiling:
i. Is it plastered? The opener is mounted to a perforated angle which MUST be securely fastened to a structural support.
You will need to locate the structural beams in the ceiling which are generally 400mm apart.
ii. does it have exposed beams? The opener is mounted to a perforated angle which must be securely fastened to a
structural support like the exposed beams. You may need to install a 40mm thick board (not supplied) between structural
supports.
b. Look at the wall above the garage door.
i. Is it brick? The wall bracket MUST be securely fastened to the wall with suitable screws and ensure it does not move.
Screwdrivers
Adjustable End Wrench
Sockets and Wrench
Pencil
Drill
2 x Screws
(M6 x 20mm)
Stepladder
Perforated Angle
Metal pieces
(32 x 32 x 1.5mm) x 1200mm length
4 x Screws
(M8 x 20mm)
4 x Bolts and Nuts
(M8)
Drill Bits
Pliers
Hack saw
Tape Measure
Level
ii. Is it timber? The wall bracket MUST be securely fastened to a structural
support. You may need to install a 40mm thick board (not supplied) between
structural supports to fasten the wall bracket to.

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4. Kit Contents
10.00°
min
DOORS HIGHEST
POINT
MINIMUM HEAD
ROOM FOR STEEL
RAIL 57mm
Rail no Extension Kit 3153mm
Rail + 1 Extension Kit 3943mm
Rail + 2 Extension Kits 4733mm
* Rail refers to 3160 rail
216mm
228mm
154mm
5. Position
5.1 The Opener:
a. MUST BE installed in a dry position, protected from weather.
b. REQUIRES properly earthed 3 pin single phase power on the ceiling within an arms length of the opener.
c. Requires a MINIMUM HEADROOM of 57mm between the highest point of the door’s travel and the ceiling.
d. Use the diagram below as a reference when completing the installation.
1. 1 x GDO-11 drive unit
2. 1 x Bent arm door attachment
3. 1 x Transmitter Holder
4. 3 x Transmitters
PLUS
5. 1 x Track Hardware Kit
6. 1 x Pre-Assembled track
5
5a
5b
5c
5d
5e
5f
5g
5h 5i 5j
5k
1
2
3
4
6
Perforated
Angle
1
6
2
5b
5d 5c
5f 5i
5h
5f
5e
5j
5g
5f 5i
5a
5k

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6. Fit the Opener
6.1 Secure C-Rail to Opener:
a. Remove the Opener from the box.
b. Locate and insert the shaft of drive unit 1into the C-Rail’s sprocket.
c. Fix the two track brackets 5a with four (4) M4 x 8 screws 5k supplied in accessory pack.
d. Place drive unit back in packing box for protection.
Locate shaft into
the sprocket
WARNING! DO NOT
use tek screws to affix
rail. Only use the screws
provided, and fix these
into the pre-punched
and threaded holes in
the chassis.
7. Bracket Position
6
1
5a
5k
7.1 Wall Bracket Position:
a. Determine the centre of the door and mark this point with a line on the wall
above.
b. Raise the door and find the highest point of travel of the first (top) door panel.
60mm
Level
WARNING! The Opener must be securely fastened to structural
supports, otherwise opener failure may ensue causing serious
personal injury and / or property damage.
DO NOT DO IT YOURSELF: If sufficient structural support can not
be found, contact a door profressional for installation.
DIY
c. Using step ladder and a level, transfer this height to the wall above the door
and mark a line 60mm above it, across the centre line.
7.2 Mounting the Wall Bracket:
a. Draw two lines extending 21.5mm from each side of the centre point.
b. Centre the wall bracket 5e over the intersection of these two lines. Mark
centres for at least two holes and ensure it is into a solid mounting point.
c. Drill holes in the wall with an appropriate bit.
d. Secure to the wall using:
i. IF CONCRETE OR BRICK:
8mm (5/6”) loxins/dynabolts.
ii. IF TIMBER:
wood screw #20 or similar (min. 50mm).
7.3 Attach the Track to the Wall Bracket
a. Leave the drive unit in its packing box on the floor for protection and lift the
other end of the C-Rail.
b. Attach the pre-assembled track 6to the wall bracket 5e with the
90mm long pin 5h and secure with the supplied pin snap 5f .
6
5e
5e
5h
5f

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8. Perforated Angle
8.1 Attach Perforated Angle (not supplied) or equivalent
a. Measure across the ceiling from the centre point 3177mm (+/- 150mm) to find a supporting beam.
b. Create a perforated angle which best suits your site. Use a hack saw to cut the L shape metal strips. Secure the perforated
angle to a supporting beam using diagrams shown below.
c. Raise the drive unit to the ceiling mounted perforated angle and secure with M8x20mm screws and nuts (not supplied). Strips
should not extend more than 18mm below centre of drive unit mounting holes.
d. To prevent moisture on the C-rail running into the powerhead it is recommended a strip of silicon sealant is placed across the
top of the C-rail just before the opener.
Ceiling Beams that run towards the door requires:
1 x perforated L shape metal strip and
2 x shorter perforate L shape metal drop down strips..
Ceiling Beams that run parallel to the door requires:
2 x perforated L shape metal strips and
2 x shorter perforate L shape metal drop down strips..
(Not supplied)
Drill hole at centre of
track (recommended
bolt size M6 or M8)
Ceiling
Aluminium rail
Shuttle VP2 assembly
8.2 Alternative Mounting Option
(for One piece door without track (Tilt Door / J-Type))
The opener can be fastened to the roof by driving a bolt
through the C-Rail into a structural timber support. The bolt
head’s height must not exceed 6mm.
WARNING! The perforated angle MUST be securely fastened to a structural support.
The installer MUST select and use fasteners appropriate to the material into which they are being fixed.

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9. Mounting Brackets and Arms
10. Connect to Power
10.1 Initial Preparation:
a. Swing open the controls cover to gain the access to the controls panel and
swing back into it position when setup is completed.
b. Engage the C-Rail’s trolley (attached to the door via the arms) with the
chain index by moving the door.
c. If the trolley does not “click” firmly onto the chain index, ensure that
the manual release cord is not in the disengaged position by pulling it
backwards.
NOTE: This cover has a label that says “Do not remove” however, this only
applies during normal operation. This cover must be removed to setup the
opener. Remove the button cover with a blade screwdriver.
d. Switch power on to the opener. The red CLOSE LIMIT LED will be flashing.
e. Press and hold the MINUS (-) button - the door should start closing. If door
starts to close, release button.
NOTE: If the door opens, release the MINUS (-) button and press the OPERATE
button once to change the motor’s direction.
9.1 Mounting the Door Bracket:
a. The door bracket locator 5d is placed over the door bracket
5c , on the door’s centre line one-third down the top panel and
mounted using M6 or equivalent screws (not supplied),
b. STEEL DOORS ONLY: Bracket can be welded in place.
NOTE: If in doubt about the door’s strength, reinforcement
may be added to the door’s frame where necessary. Door
damage may occur if the bracket is installed on a panel
with insufficient strength. The opener’s warranty does not
cover damage caused to the door and/or door panels.
9.2 Attaching the Arms
a. Assemble the bent arm 2(connecting to the door) to the right
side of the straight arm 5b with bolts 5g and nuts 5j . Connect
the straight arm 5b to the shuttle with a clevis pin 5i and a pin
snap 5f . Always use both bent and straight arms.
b. Connect the assembled arm to the bracket with clevis pin 5i and pin snap 5f .
The angle “A” must be more than 10°.
2
A
5d
5c 5f
5i
5b
5i
5f
5e
5g
5j
5c
5d
For J-Type doors: Refer to Appendix G for
attaching arms
tip

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11. Setting Limits
11.1 Setting the Datum:
a. Press and hold the MINUS (-) or PLUS (+) buttons to move the door to the
halfway position. Ensure that the door, shuttle and chain index are engaged.
b. Using a small blade screw driver turn the datum adjust screw slowly until the
yellow status LED just illuminates.
c.
d.
e.
NOTE: If the status LED is already illuminated when power is connected then
turn the datum adjust screw until the LED goes off then turn back one notch
to illuminate again.
AUX OSC 0V EB2 0V EB1 V+
WARNING! The safety obstruction detection system
is inoperable while MINUS (-) and PLUS (+) drive
buttons are being used and travels limits are not set.
11.2 Set the Limit Positions:
STEP ONE
When setting the Close limit, ensure the position
is when the door makes rst contact with the
ground. Alternatively for the Open limit the
position should be at the height of the garage
opening.
STEP TWO
Switch power on
To move the door to the
halfway point.
tip
SETTING LIMITS
OR
STEP ONE
CLOSE LIMIT POSITION
STEP TWO
HOLD
Press to close door
STEP THREE
WARNING! In setting the close limit position,
do not force the door into the oor with
excessive force, as this can interfere with the
ease of operation of the manual release
mechanism.
If door overshoots
Press Press to position Press to set
RELEASE
When door near
close, single
presses inch door
CLOSE limit should be
when rubber strip touches
the ground
STEP ONE
OPEN LIMIT POSITION
STEP TWO
HOLD
WARNING! The door will automatically close.
open and close again after the next step.
Ensure that nothing is in the door’s path.
Press to close door
RELEASE
When door near
open, single
presses inch door
OPEN limit should be the
height of the garage
opening
STEP THREE
If door overshoots
Press Press to position Press to set

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11.3 Clearting the Door Limit Positions:
NOTE: If unhappy with the positions set, restart the
proceedure by resetting the door limit positions as per
below.
STEP ONE STEP TWO
STEP THREE
Remove controls cover
CLEARING THE DOOR LIMIT POSITIONS
HOLD
for 6 sec
Till LED
ashes quickly
Release
NOTE: No action taken within
30 secs, the opener returns to
original settings.
Now set Close & Open limits
11.4 Re-profiling the Door:
STEP ONE
STEP TWO
Remove
controls cover
RE-PROFILING THE DOOR
HOLD
for 6 secs
Door will open and close
several times
Re-proling is a simple way of re-learning the travel
characteristics of a previously setup Limit Switch
travel. Re-proling is used when travel characteristic
change due to mechanical adjustments.
tip
To initiate a re-prole: LIMITS must already be set.
opener
beeps once
RELEASE
STEP THREE
opener
beeps once
Then ret
controls cover
STEP ONE STEP TWO
CONTROLLER MEMORY RESET
HOLD
This will cause all control memory to be set to factory defaults
EXCLUDING: transmitters, history log and cycle counters.
If limits are already set, clear limits rst by following
Clearing the door limit positions and then follow
below.
tip
Switch power OFF
Switch power
ON
till all
LED’s off
then
Release
11.5 Controller memory reset:
11.6 Setting the PET (Pedestrian Mode) position:
When activated, PET mode drives the door to a
preset position from the close position, therefore
allowing a pet or parcel to go under the door.
tip
SETTING THE PET MODE POSITION
STEP ONE
HOLD
Close to
desired position
STEP TWO
Remove controls cover
STEP THREE
STEP FOUR
Proceed to Storing
the transmitter
Code to code a
remote button to
PET Mode
Ret controls
cover
HOLD
for 6 secs
+
till both LED’s
are lit
Release

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12. Safety Testing
12.1 Test the Close Cycle
a. Press the OPERATE button to open the door.
b. If the door closes, press the OPERATE button to stop the door,
then press OPERATE again to open.
c. Place a piece of timber approximately 40mm high (or the openers
cardboard box) on the floor directly under the door.
d. Press the OPERATE button to close door.
e. The door should strike the object and re-open.
f. Remove the timber or cardboard box.
12.2 Testing the Open Cycle
a. Press the OPERATE button to close the door.
b. Press OPERATE again to open the door.
c. When the door reaches approximately half way, firmly grab the
door’s bottom rail - the door should stop.
If the door does not reverse readily when closing, or stop when
opening, put the door into manual by pulling down on the manual
release string to diesengage the motor and contact 1300 133 924
for support.
12.3 Test the Manual Door Operation
Periodically disengage the opener and manually operate the door.
The door must be smooth to operate by hand. The force required on
the bottom rail should not exceed 20kg.
CAUTION: Take care when completing a
safety test. Failure to follow this warning
can result in serious personal injury and/or
property damage.
WARNING! If the door is closing and is unable
to re-open when obstructed, discontinue use.
Do not use a door with faulty obstruction sensing.
Wood 40mm
high or opener
cardboard box
12.7 To Recall Factory Set Force
a. Holding down the FORCE MARGIN SET button
and the SET button for two seconds.
b. Release both buttons. The default setting should
now be recalled.
12.8 To Recalculate Force Margins
a. Press and hold the FORCE MARGIN SET Button for
six (6) seconds, the beeper will sound once.
b. The door will start to move and re-calculate force
margins. The door can move between the open and
close limit positions up to four (4) times (depending
on the position of the door and the power up
condition).
c. A single beep will be heard once the process is
complete.
d. Test the force again as per Testing Close Cycle and
Testing Open Cycle.
12.4 Adjusting Safety Obstruction Force
The Safety Obstruction Force is calculated automatically during
setup. Adjusting this is normally only necessitated by environmental
conditions such as windy or dusty areas, and areas with extreme
temperature changes.
12.5 To Increase Force Pressure
a. Hold down the FORCE MARGIN SET button.
b. While holding the FORCE MARGIN SET button, press the PLUS
(+) button. Each press will increases the force margin.
c. The OPEN LIMIT LED will flash each time the PLUS (+) button is
pressed to indicate an increase in force.
d. If the OPEN LIMIT LED flashes continuously when the PLUS (+)
button is being pressed, this indicates that the maximum force
setting has been reached.
e. Test the force again as per Testing Close Cycle and Testing Open
Cycle.
12.6 To Decrease Force Pressure
a. Hold down the FORCE MARGIN SET button.
b. While holding the FORCE MARGIN SET button, press the MINUS
(-) button. Each press will decrease the force margin.
c. The CLOSE LIMIT LED will flash each time the MINUS (-) button is
pressed to indicate a decrease in force.
d. If the CLOSE LIMIT LED flashes continuously when the MINUS
(-) button is being pressed, this indicates that the minimum force
setting has been reached.
e. Test the force again as per Testing Close Cycle and Testing Open
Cycle.
WARNING! If the door fails these tests,
put the opener into manual mode, only
operate the door by hand and call for
service.

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13
13. Control Board & Accessories
13.1 Control Board Layout
To access the control board:
a. Remove the back cover by unscrewing the two (2) screws.
b. Refer to below diagram.
Terminal
Block
Network
Programmer
Solar
Shunt
Solar /
Battery
Backup
13.2 Auxiliary Output
The auxiliary output can be used to control
alarm or another garage door opener. A valid
transmission from the pre-coded transmitter
will cause the auxiliary output to pulse for
approximately 1 (one) second. The maximum DC
voltage must not exceed 35 volts DC. Maximum
current must not exceed 80 ma.
External device,
Alarm, Door or
Gate opener.

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14
14. Coding a Transmitter
14.1 Storing the Transmitter Code
The opener can only be operated from remote
controllers that have been programmed into its
memory. Up to 64 remotes can be programmed.
tip
STEP ONE STEP TWO
Take a pre-coded
remote and press the
button to duplicate
REMOTELY CODING A REMOTE CONTROL
Remotely coding works when you have a
pre-coded remote control and are in range of the
opener.
tip
Use a pen,
HOLD for 2 sec
the middle button
through the
coding hole
STEP THREE
Opener ashes & beeps
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Take new
remote
RELEASE
STEP FOUR
Press to test
Opener stops ashing &
beeping
STEP ONE
HOLD
Opener beeps
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release both
buttons
STEP TWO
Press to test
BUTTON
TRANSMITTER
FUNCTION
Open / Stop / Close HOLD
Vacation Mode Press once +HOLD on second
Aux Output Press twice +HOLD on third
PET (Pedestrian) Mode Press three times +HOLD on fourth
Courtesy Light Press four times +HOLD on fifth
* The button coded for open only function can close the door if you
hold the button for 4 seconds, when the door is fully open.
14.2 Remotely Coding Transmitters
The opener can only be operated from remote
controllers that have been programmed into its
memory. Up to 64 remotes can be programmed.
tip
STEP ONE STEP TWO
Take a pre-coded
remote and press the
button to duplicate
REMOTELY CODING A REMOTE CONTROL
Remotely coding works when you have a
pre-coded remote control and are in range of the
opener.
tip
Use a pen,
HOLD for 2 sec
the middle button
through the
coding hole
STEP THREE
Opener ashes & beeps
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Take new
remote
RELEASE
STEP FOUR
Press to test
Opener stops ashing &
beeping
STEP ONE
HOLD
Opener beeps
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release both
buttons
STEP TWO
Press to test
Remote code set is disabled when:
• powered by battery backup
• the service indicator is active
• when the door is indicating that it was
prevented from closing by a P.E beam
being blocked
tip
14.3 Vacation Mode 14.4 Aux Output
VACATION MODE
STEP THREE
HOLD
Opener beeps
2 times
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release all buttons
STEP FOUR
Then ret
controls cover
STEP ONE STEP TWO
Remove controls cover
Press once
+
STEP FIVE
Turn on
HOLD for 4 sec
RELEASE
Turn off
Press, then
try another
remote
AUX OUTPUT
STEP THREE
HOLD
Opener beeps
3 times
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release all buttons
STEP FOUR
Then ret
controls cover
STEP ONE STEP TWO
Remove controls cover
Press twice
+
STEP FIVE
Press to test

GDO-11 Ero Installation Manual
15
14. Coding a Transmitter
14.5 PET (Pedestrian) Mode
PET MODE
STEP THREE
HOLD
Opener beeps
4 times
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release all buttons
STEP FOUR
Then ret
controls cover
STEP ONE STEP TWO
Remove controls cover
Press three
times
+
STEP FIVE
Press to test
14.6 Courtesy Light
COURTESY LIGHT
STEP THREE
HOLD
Opener beeps
5 times
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release all buttons
STEP FOUR
Then ret
controls cover
STEP ONE STEP TWO
Remove controls cover
Press four
times
+
STEP FIVE
Press to test
14.7 Erasing All Transmitter Codes
STEP ONE STEP TWO
Remove controls cover
Turn
power ON
ERASING ALL TRANSMITTER CODES
Switch power OFF
HOLD
STEP THREE
++
These LED’s will illumminate for 5 secs then go out
STEP FOUR
Release button
when light turns on
Test by
pressing a
remote
Ret controls cover
ALL stored codes deleted
STEP FIVE
14.8 Installing Optional Wall Mounted Transmitter
STEP FOUR
STEP ONE
Remove controls cover
INSTALLING WALL REMOTE CONTROL
STEP TWO
HOLD
Opener
beeps
HOLD for 3 sec
HOLD for 3 sec
RELEASE
Release both
buttons
STEP THREE
Then ret
controls cover
Mount in view
of door, away
from children &
at least 1.5m
above oor.

GDO-11 Ero Installation Manual
16
15. Opener Safety & Security
15.1 Your Door CAN NOT be used by the opener when:
a. There is a locking device installed.
b. There is a power failure.
15.2 Your Door CAN be used when:
a. There is an emergency, by disengaging the opener.
b. There is a power failure, by disengaging the opener.
16. Operating your Opener
16.1 To Operate the opener:
a. Press the programmed transmitter button until your
door begins to move (usually 2 seconds). Make sure
you can see the door when you use the transmitter.
b. If you are in a vehicle you should aim the transmitter
through your windscreen as shown.
c. Check that the door is fully open or closed before you
drive in or away.
d. If you press the transmitter whilst the door is moving
the door will stop. The next press of the transmitter
will move the door in the opposite direction.
WARNING! When operating the manual
release (while the door is open) the door
may fall rapidly due to weak or broken
springs, or due to being improperly
balanced.
Do not disengage the opener to manual
operation with children/persons or any
objects including motor vehicles within
the doorway.
15.3 To Disengage the Opener: 15.4 To Re-Engage the Opener:
TO DISENGAGE THE OPENER
2.0 MANUAL DOOR OPERATION
CAUTION: When the opener is manually
disengaged, the door is no longer
locked. To lock the door manually,
re-engage the opener after the door is
closed.
TO ENGAGE THE OPENER
CAUTION: Do not use the string handle
as a mechanism to open the door.
Failure to comply may cause serious
injury.
It is recommended to disengsgre the door with
the door in the closed position.
tip
DOOR
Pull towards, until
you hear a click Manually
operate door
DOOR
Pull away, until you
hear a click Press to test
TO DISENGAGE THE OPENER
2.0 MANUAL DOOR OPERATION
CAUTION: When the opener is manually
disengaged, the door is no longer
locked. To lock the door manually,
re-engage the opener after the door is
closed.
TO ENGAGE THE OPENER
CAUTION: Do not use the string handle
as a mechanism to open the door.
Failure to comply may cause serious
injury.
It is recommended to disengsgre the door with
the door in the closed position.
tip
DOOR
Pull towards, until
you hear a click Manually
operate door
DOOR
Pull away, until you
hear a click Press to test

GDO-11 Ero Installation Manual
17
18. Door Status Indicators
17. User Operating Controls
Button Function
1. OPERATE Opens/stops/closes the door
2. CODING LED (Red) Flashes when a code is being stored or when the transmitter button is pressed
3. DOOR CODE (Blue) Is used for storing or erasing transmitter buttons for door operation
4. DOOR STATUS LED (Yellow) Illuminates when Service is due.
5. OPEN LED (Green) Illuminates and flashes as the door opens and remains on when the open limit position has
been reached.
6. CLOSE LED (Red) Illuminates and flashes as the door opens closes, and remains on when the close limit
position has been reached.
7. SET (Orange) Is used during installation. The SET button is also used to program the PET (Pedestrian)
position and to re-initialise the opener.
Door Status Indicators OPEN LED (green) CLOSE LED (red) Beeper
Open On
Close On
Opening Flashing
Closing Flashing
Door travel stopped Flashing Flashing
Door obstructed when opening Flashing Beeps while door is
moving
Door obstructed when closing Flashing Beeps while door is
moving
Opener overloaded Alternating flashes Alternating flashes
Mains power interrupted Rapid flashes
05 06
01
02
03
04 07

GDO-11 Ero Installation Manual
18
19. Specifications
Technical Specifications GDO-11V3 Ero™
Power supply 230V - 240V 50Hz
Maximum door opening:
Door Height (standard rail):
Maximum Door Weight:
Door Area:
Door myst be well balanced and able to be operated by
hand, as per warranty conditions and
AS/NZS 4505:2012
2440mm
110kg
16.5m2
Rail headroom 25mm
Minimum headroom 57mm
Short Term Peak force 650N
Rated force 400N (40kg)
Nominal force 150N (15kg)
Receiver type Multi-frequency UHF FM
(433.47, 433.92 & 434.37MHz)
Receiver code storage capacity 8 X TriocodeTM128
4-button Transmitters
Coding System TrioCodeTM 128 Type
Coding type Non-linear encryption algorithm
Number of code combinations Over 100 billion random codes
Transmitter battery CR2032 (3 Volts)
Courtesy light Festoon style lamp 24volts 15 watts
Network connectivity Network compatible,
(requires optional Smart Phone Control Kit)
Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind puts extra pressure on the
door and tracks which may in turn intermittently trigger the safety obstruction detection system.

GDO-11 Ero Installation Manual
19
20. Troubleshooting
Symptom Possible cause Remedy
The opener does
not work from the
transmitter
Garage door in poor condition e.g.
springs may be broken
The opener does not have power
The battery in the transmitter is flat
Transmitter does not contain
TrioCodeTM 128 Technology
The opener has been put into
“Vacation Mode”
The transmitter button is not
programmed to operate the door.
Door Code LED is flashing yet the
opener is not working.
Check the door’s operation
Plug a device of similar voltage (e.g. a hairdryer) into
the power point and check that it is OK
Replace the battery
Check that the transmitter has grey buttons and the
model number on the back displays V2. Contact
dealer for support if otherwise.
Turn off “Vacation Mode”
(Section 14)
Code in the transmitter
Ensure the correct button on the transmitter is being
pressed.
One transmitter works
but the other/s do not
Faulty transmitter
Flat battery
Replace transmitter
Replace battery
The chain moves but
the door remains
stationary
The opener is disengaged Re-engage the opener
Motor is running but
chain is not moving
Damage motor assembly Contact your dealer for support.
The transmitter range
varies or is restricted
Variations are normal depending on
conditions e.g. temperature or external
interference
The battery life is exhausted
Position of the transmitter in the motor
vehicle
Make sure you can see the door when you use the
transmitter.
Check the battery status by pressing a button
(flashing or no light requires battery to be changed)
Aim the transmitter through the windscreen.
The Courtesy light does
not work
LED has failed Change LED.
The door reverses for
no apparent reason
This may occur occasionally from
environmental conditions such as areas
that are windy, dusty or have extreme
temperature changes.
If Safety beams are installed they may
be partially obstructed.
Ensure the door runs smoothly before increasing the
force pressure.
Ensure the beam path is not obstructed. Check the
Alignment.
Auto Close not working Safety Beam or wiring faulty Repair Safety Beam or replace wiring.
Re-align optics. See Safety Beam instructions.
The door stops or
moves very slowly under
battery
(Optional Battery Back
Up Accessory)
The batteries may have little OR no
charge
Connect mains power and leave the batteries to
charge. The batteries may take 24 to 48 hours to
reach their maximum charge capacity.

GDO-11 Ero Installation Manual
20
20. Troubleshooting
If You Need a Service Call
If the opener needs a service please call the dealer who installed the garage door opener (their contact details are usually
on a sticker on the back of your garage door). For product assistance contact 1300 133 944 within Australia.
BEFORE CALLING you should have the following information to assist in providing the appropriate service:
1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
2. What is the current light status on the opener?
3. Manually disengage the door (Section 16).
How easy is it to manually open and close the door?
4. What model is the opener? (Model no. information is located at the rear of the opener)
5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
6. When was it installed? (If known)
Date Time Number of Beeps
Symptom Possible cause Remedy
The SERVICE LED has
started to flash and
is beeping numerous
times
A Fault has been detected. The fault
will be active each time an attempt is
made to operate the door.
Record opener function (How many beeps?) then
press the SET button once to reset the opener. If the
fault continues to be tripped contact 1300 133 944
for support.
The Open (Green) LED
and Close (Red) LED are
flashing alternatively
Opener is overloaded Check the doors operation by disengaging the motor
and ensuring the door runs smoothly. If necessary
make door adjustments or contact your door
professional.
The Open (Green) LED
continues to flash
Door obstructed when opening Clear away any obstructions and test door opens
correctly. (If door is damaged, contact your door
professionl).
The Close (Red) LED
continues to flash
Door obstructed when closing
Limits may be cleared
Clear away any obstructions and test door closes
correctly. (If door is damaged, contact your door
professional).
Remove all power sources (including the battery
backup). Wait till all lights are out (10-15 secs), then
reconnect power. If Red LED is flashing, limits are not
set. Reset Limits.