Avaya Remote Supervisor Adapter User manual

The Avaya Remote Supervisor Adapter
User’s Guide
(for use with Avaya S8500 Media Server)
555-245-702
Issue 3
June 2004

Copyright 2004, Avaya Inc.
All Rights Reserved
Notice
Every effort was made to ensure that the information in this document was
complete and accurate at the time of printing. However, information is
subject to change.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales
agreement to establish the terms of the limited warranty. In addition,
Avaya’s standard warranty language as well as information regarding
support for this product, while under warranty, is available through the
following Web site: http://www.avaya.com/support.
Preventing Toll Fraud
“Toll fraud” is the unauthorized use of your telecommunications system by
an unauthorized party (for example, a person who is not a corporate
employee, agent, subcontractor, or is not working on your company's
behalf). Be aware that there may be a risk of toll fraud associated with your
system and that, if toll fraud occurs, it can result in substantial additional
charges for your telecommunications services.
Avaya Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need
technical assistance or support, in the United States and Canada, call the
Technical Service Center's Toll Fraud Intervention Hotline at
1-800-643-2353.
Disclaimer
Avaya is not responsible for any modifications, additions or deletions to the
original published version of this documentation unless such
modifications, additions or deletions were performed by Avaya. Customer
and/or End User agree to indemnify and hold harmless Avaya, Avaya's
agents, servants and employees against all claims, lawsuits, demands and
judgments arising out of, or in connection with, subsequent modifications,
additions or deletions to this documentation to the extent made by the
Customer or End User.
How to Get Help
For additional support telephone numbers, go to the Avaya support Web
site: http://www.avaya.com/support. If you are:
• Within the United States, click the Escalation Management link.
Then click the appropriate link for the type of support you need.
• Outside the United States, click the Escalation Management link.
Then click the International Services link that includes telephone
numbers for the international Centers of Excellence.
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video
communications) is the prevention of any type of intrusion to (that is, either
unauthorized or malicious access to or use of) your company’s
telecommunications equipment by some party.
Your company's “telecommunications equipment” includes both this Avaya
product and any other voice/data/video equipment that could be accessed
via this Avaya product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf. Whereas, a
“malicious party” is anyone (including someone who may be otherwise
authorized) who accesses your telecommunications equipment with either
malicious or mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed
and/or circuit-based), or asynchronous (character-, message-, or packet-
based) equipment, or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll
facility access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration,
regardless of motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated
with your system and/or its networked equipment. Also realize that, if such
an intrusion should occur, it could result in a variety of losses to your
company (including but not limited to, human/data privacy, intellectual
property, material assets, financial resources, labor costs, and/or legal
costs).
Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked
equipment rests with you - Avaya’s customer system administrator, your
telecommunications peers, and your managers. Base the fulfillment of your
responsibility on acquired knowledge and resources from a variety of
sources including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your
peers should carefully program and configure:
• Your Avaya-provided telecommunications systems and their
interfaces
• Your Avaya-provided software applications, as well as their
underlying hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products
TCP/IP Facilities
Customers may experience differences in product performance, reliability
and security depending upon network configurations/design and
topologies, even when the product performs as warranted.
Standards Compliance
Avaya Inc. is not responsible for any radio or television interference caused
by unauthorized modifications of this equipment or the substitution or
attachment of connecting cables and equipment other than those specified
by Avaya Inc. The correction of interference caused by such unauthorized
modifications, substitution or attachment will be the responsibility of the
user. Pursuant to Part 15 of the Federal Communications Commission
(FCC) Rules, the user is cautioned that changes or modifications not
expressly approved by Avaya Inc. could void the user’s authority to operate
this equipment.
Product Safety Standards
This product complies with and conforms to the following international
Product Safety standards as applicable:
Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or
IEC 60950-1, 1st Edition, including all relevant national deviations as
listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.
Safety of Information Technology Equipment, CAN/CSA-C22.2
No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No.
60950-1-03 / UL 60950-1.
Safety Requirements for Customer Equipment, ACA Technical Standard
(TS) 001 - 1997.

One or more of the following Mexican national standards, as applicable:
NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998.
The equipment described in this document may contain Class 1 LASER
Device(s). These devices comply with the following standards:
• EN 60825-1, Edition 1.1, 1998-01
• 21 CFR 1040.10 and CFR 1040.11.
The LASER devices used in Avaya equipment typically operate within the
following parameters:
Luokan 1 Laserlaite
Klass 1 Laser Apparat
Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposures. Contact
your Avaya representative for more laser product information.
Electromagnetic Compatibility (EMC) Standards
This product complies with and conforms to the following international
EMC standards and all relevant national deviations:
Limits and Methods of Measurement of Radio Interference of Information
Technology Equipment, CISPR 22:1997 and EN55022:1998.
Information Technology Equipment – Immunity Characteristics – Limits
and Methods of Measurement, CISPR 24:1997 and EN55024:1998,
including:
• Electrostatic Discharge (ESD) IEC 61000-4-2
• Radiated Immunity IEC 61000-4-3
• Electrical Fast Transient IEC 61000-4-4
• Lightning Effects IEC 61000-4-5
• Conducted Immunity IEC 61000-4-6
• Mains Frequency Magnetic Field IEC 61000-4-8
• Voltage Dips and Variations IEC 61000-4-11
Power Line Emissions, IEC 61000-3-2: Electromagnetic compatibility
(EMC) – Part 3-2: Limits – Limits for harmonic current emissions.
Power Line Emissions, IEC 61000-3-3: Electromagnetic compatibility
(EMC) – Part 3-3: Limits – Limitation of voltage changes, voltage
fluctuations and flicker in public low-voltage supply systems.
Federal Communications Commission Statement
Part 15:
Part 68: Answer-Supervision Signaling
Allowing this equipment to be operated in a manner that does not provide
proper answer-supervision signaling is in violation of Part 68 rules. This
equipment returns answer-supervision signals to the public switched
network when:
• answered by the called station,
• answered by the attendant, or
• routed to a recorded announcement that can be administered by
the customer premises equipment (CPE) user.
This equipment returns answer-supervision signals on all direct inward
dialed (DID) calls forwarded back to the public switched telephone
network. Permissible exceptions are:
• A call is unanswered.
• A busy tone is received.
• A reorder tone is received.
Avaya attests that this registered equipment is capable of providing users
access to interstate providers of operator services through the use of access
codes. Modification of this equipment by call aggregators to block access
dialing codes is a violation of the Telephone Operator Consumers Act of
1990.
REN Number
For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:
This equipment complies with Part 68 of the FCC rules. On either the rear
or inside the front cover of this equipment is a label that contains, among
other information, the FCC registration number, and ringer equivalence
number (REN) for this equipment. If requested, this information must be
provided to the telephone company.
For G350 and G700 Media Gateways:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear of this equipment is a label
that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. The digits represented by ## are the ringer
equivalence number (REN) without a decimal point (for example, 03 is a
REN of 0.3). If requested, this number must be provided to the telephone
company.
For all media gateways:
The REN is used to determine the quantity of devices that may be
connected to the telephone line. Excessive RENs on the telephone line may
result in devices not ringing in response to an incoming call. In most, but
not all areas, the sum of RENs should not exceed 5.0. To be certain of the
number of devices that may be connected to a line, as determined by the
total RENs, contact the local telephone company.
REN is not required for some types of analog or digital facilities.
Means of Connection
Connection of this equipment to the telephone network is shown in the
following tables.
For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:
Typical Center Wavelength Maximum Output Power
830 nm - 860 nm -1.5 dBm
1270 nm - 1360 nm -3.0 dBm
1540 nm - 1570 nm 5.0 dBm
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Manufacturer’s Port
Identifier FIC Code SOC/REN/ A.S. Code Network Jacks
Off premises station OL13C 9.0F RJ2GX,
RJ21X,
RJ11C
DID trunk 02RV2-T 0.0B RJ2GX,
RJ21X
CO trunk 02GS2 0.3A RJ21X
02LS2 0.3A RJ21X
Tie trunk TL31M 9.0F RJ2GX
Basic Rate Interface 02IS5 6.0F, 6.0Y RJ49C
1.544 digital interface 04DU9-BN 6.0F RJ48C,
RJ48M
04DU9-IKN 6.0F RJ48C,
RJ48M
04DU9-ISN 6.0F RJ48C,
RJ48M
120A4 channel service unit 04DU9-DN 6.0Y RJ48C

For G350 and G700 Media Gateways:
For all media gateways:
If the terminal equipment (for example, the media server or media
gateway) causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact the Technical Service Center at
1-800-242- 2121 or contact your local Avaya representative. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem
is resolved.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected
to a compatible modular jack that is also compliant. It is recommended that
repairs be performed by Avaya certified technicians.
The equipment cannot be used on public coin phone service provided by
the telephone company. Connection to party line service is subject to state
tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
This equipment, if it uses a telephone receiver, is hearing aid compatible.
Canadian Department of Communications (DOC) Interference
Information
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme
NMB-003 du Canada.
This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that
Industry Canada technical specifications were met. It does not imply that
Industry Canada approved the equipment.
Installation and Repairs
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Declarations of Conformity
United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC)
Avaya Inc. in the United States of America hereby certifies that the
equipment described in this document and bearing a TIA TSB-168 label
identification number complies with the FCC’s Rules and Regulations 47
CFR Part 68, and the Administrative Council on Terminal Attachments
(ACTA) adopted technical criteria.
Avaya further asserts that Avaya handset-equipped terminal equipment
described in this document complies with Paragraph 68.316 of the FCC
Rules and Regulations defining Hearing Aid Compatibility and is deemed
compatible with hearing aids.
Copies of SDoCs signed by the Responsible Party in the U. S. can be
obtained by contacting your local sales representative and are available on
the following Web site: http://www.avaya.com/support.
All Avaya media servers and media gateways are compliant with FCC Part
68, but many have been registered with the FCC before the SDoC process
was available. A list of all Avaya registered products may be found at:
http://www.part68.org by conducting a search using “Avaya” as
manufacturer.
European Union Declarations of Conformity
Avaya Inc. declares that the equipment specified in this document bearing
the “CE” (Conformité Europeénne) mark conforms to the European Union
Radio and Telecommunications Terminal Equipment Directive
(1999/5/EC), including the Electromagnetic Compatibility Directive
(89/336/EEC) and Low Voltage Directive (73/23/EEC).
Copies of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative and are available on the
following Web site: http://www.avaya.com/support.
Japan
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective actions.
To order copies of this and other documents:
Call: Avaya Publications Center
Voice 1.800.457.1235 or 1.207.866.6701
FAX [phone] or 1.207.626.7269
Write: Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA
Attention: Avaya Account Management
E-mail: [e-mail]
For the most current versions of documentation, go to the Avaya support
Web site: http://www.avaya.com/support.
Manufacturer’s Port
Identifier FIC Code SOC/REN/ A.S. Code Network Jacks
Ground Start CO trunk 02GS2 1.0A RJ11C
DID trunk 02RV2-T AS.0 RJ11C
Loop Start CO trunk 02LS2 0.5A RJ11C
1.544 digital interface 04DU9-BN 6.0Y RJ48C
04DU9-DN 6.0Y RJ48C
04DU9-IKN 6.0Y RJ48C
04DU9-ISN 6.0Y RJ48C
Basic Rate Interface 02IS5 6.0F RJ49C

Contents
Avaya Remote Supervisor Adapter User Guide 5
June 2004
Contents
About this book 9
•Overview 9
• Audience 9
• Downloading this book and updates from the Web 9
Downloading this book 9
• European Union standards 10
• Standards compliance 10
• Conventions 11
General 11
Physical dimensions 11
Typography 11
Commands 11
Keys 11
User input 12
System output and field names 12
• Safety labels and security alert labels 12
• Safety precautions 13
• Trademarks 16
• Trademarks and Service Marks 16
• Technical assistance 18
Within the United States 18
International 18
• Sending us comments 18
Using the Avaya Remote Supervisor Adapter 19
•Overview 19
• Web browser requirements 19
• Connecting and logging in to the RSA 20
• ASM navigation 21
ASM navigation pane layout 21
•ASMcontrol 24
Viewing the configuration summary 24
System settings 24
Setting system information 25

Contents
6 Avaya Remote Supervisor Adapter User Guide
June 2004
Setting ASM information 25
Setting server time-outs 26
Setting ASM date and time 27
• Login profiles 28
Creating a login profile 28
Setting the global login settings 30
•Alerts 31
Configuring a remote alert recipient 32
Adding a remote alert recipient 32
Alert fowarding 33
Configuring global remote alert settings 34
Customizing monitored alerts 35
Critical alerts 36
Warning alerts 37
System alerts 39
Monitored Local Events 40
Serial port 41
Configuring the serial port 42
Assigning advanced modem settings 42
Network interfaces 43
Configuring an Ethernet connection 43
Setting a static IP configuration 44
Setting an advanced Ethernet setup 45
Configuring PPP access over a serial port 46
Network protocols 47
Enabling SNMP agents and traps 48
Enabling DNS 49
SMTP 49
Accessing the configuration window 50
Backing up the ASM configuration 50
Restoring and modifying the ASM configuration 51
Restoring ASM defaults 52
Restoring the Avaya defaults 53
Restarting the RSA 55
Logging off the RSA 55
• Monitoring the S8500 using the RSA 56

Contents
Avaya Remote Supervisor Adapter User Guide 7
June 2004
• Viewing system health summary 57
Environmentals 57
Temperature thresholds 57
Voltage thresholds 59
Fan speed 60
• The event log 61
Viewing the event log 61
Clearing the event log 62
Saving the event log 62
• Vital product data 63
Viewing vital product data 63
Component level VPD 64
Component activity log 64
POST/BIOS VPD 64
ASM VPD 65
Determine the latest firmware version on the RSA 65
Determining the latest available firmware version 66
• Performing RSA tasks 67
Server power and restart activity 68
Accessing server power and restart control 69
Updating RSA or BIOS firmware 70
Accessing remote ASM 71
• Text-based interfaces 71
Telneting into the Remote Supervisor Adapter 72
Using the modem 73
Glossary 75
Index 79

Contents
8 Avaya Remote Supervisor Adapter User Guide
June 2004

About this book
Overview
Avaya Remote Supervisor Adapter User Guide 9
June 2004
About this book
Overview
This book, Avaya Remote Supervisor Adapter User Guide, 555-245-702, provides procedures to
administer your Remote Supervisor Adapter (RSA) on the Avaya S8500 Media Server.
Audience
This book is for the customer administrator or other personnel who are responsible for configuration of
the RSA.
Downloading this book and updates from the Web
You can download the latest version of this book from the Avaya Web site. You must have access to the
Internet, and a copy of Acrobat Reader must be installed on your personal computer.
Avaya makes every effort to ensure that the information in this book is complete and accurate. However,
information can change after we publish this book. Therefore, the Avaya Web site might also contain new
product information and updates to the information in this book. You also can download these updates
from the Avaya Web sit.
Downloading this book
To download the latest version of this book:
1Access the Avaya Web site at http://support.avaya.com.
2At the top center of the page, click Product Documentation.
The system displays the Welcome to Production Documentation page.
3In the upper-left corner, type the 9-digit book number in the Search Support field, and then click
Go.
The system displays the Product Documentation Search Results page.
4Scroll down to find the latest issue number, and then click the book title that is to the right of the
latest issue number.
5On the next page, scroll down and click one of the following options:
•PDF Format to download the book in regular PDF format.
•ZIP Format to download the book in zipped PDF format.

About this book
European Union standards
10 Avaya Remote Supervisor Adapter User Guide
June 2004
European Union standards
Avaya declares that the DEFINITY equipment specified in this document bearing the "CE" mark
conforms to the European Union Electromagnetic Compatibility Directives.
The "CE" (Conformité Européenne) mark indicates conformance to the European Union Electromagnetic
Compatibility Directive (89/336/EEC), Low Voltage Directive (73/23/ECC), and Telecommunication
Terminal Equipment (TTE) Directive (91/263/EEC) and with i-CTR3 Basic Rate Interface (BRI) and i-
CTR4 Primary Rate Interface (PRI) as applicable.
Standards compliance
The equipment presented in this document complies with the following (as appropriate):
•ITU-T (Formerly CCITT)
•ECMA
•ETSI
•IPNS
•DPNSS
•National ISDN-1
•National ISDN-2
•ISO-9000
•ANSI
•FCC Part 15 and Part 68
•EN55022
•EN50081
•EN50082
•CISPR22
•Australia AS3548 (AS/NZ3548)
•Australia AS3260
•IEC 825
•IEC950
•UL 1459
•UL 1950
•CSA C222 Number 225
•TS001

About this book
Conventions
Avaya Remote Supervisor Adapter User Guide 11
June 2004
Conventions
This section describes the conventions that we use in this book.
General
We show commands and screens from the newest Avaya system and see the most current books. You
must substitute the appropriate commands for your system and see the books that you have available.
Physical dimensions
•All physical dimensions in this book are in English units followed by metric units in parentheses.
•Wire gauge measurements are in AWG followed by the diameter in millimeters in parentheses.
Typography
This section describes the typographical conventions for commands, keys, user input, system output, and
field names.
Commands
•Commands are in bold type.
Example
Type change-switch-time-zone and press Enter.
•Command variables are in bold italic type when they are part of what you must type, and in plain
italic type when they are not part of what you must type.
Example
Type ch ma machine_name, where machine_name is the name of the call delivery machine.
•Command options are in bold type inside square brackets.
Example
At the DOS prompt, type copybcf [-F34].
Keys
•The names of keys are in bold sans serif type.
Example
Use the Down Arrow key to scroll through the fields.
•When you must press and hold a key and then press a second or third key, we separate the names
of the keys are separated with a plus sign (+).
Example
Press ALT+D.

About this book
Safety labels and security alert labels
12 Avaya Remote Supervisor Adapter User Guide
June 2004
•When you must press two or more keys in sequence, we separate the names of the keys are
separated with a space.
Example
Press Escape J.
•When you must press a function key, we provide the function of the key in parentheses after the
name of the key.
Example
Press F3 (Save).
User input
•User input is in bold type, whether you must type the input, select the input from a menu, or click
a button or similar element on a screen or a Web page.
Examples
—Typeexit, and then press Enter.
—OntheFile menu, click Save.
— On the Network Gateway page, click Configure >Hardware.
System output and field names
•System output and field names on the screen are in monospaced type.
Examples
— The system displays the following message:
The installation is in progress.
—Typey in the Message Transfer? field.
Safety labels and security alert labels
Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage,
personal injury, and security problems. This book uses the following safety labels and security alert
labels:
CAUTION:
A caution statement calls attention to a situation that can result in harm to software, loss of
data, or an interruption in service.
!
WARNING:
A warning statement calls attention to a situation that can result in harm to hardware or equipment.
Use an ESD warning to call attention to situations that can result in ESD damage to electronic
components.

About this book
Safety precautions
Avaya Remote Supervisor Adapter User Guide 13
June 2004
!
DANGER:
A danger statement calls attention to a situation that can result in harm to personnel.
A security alert calls attention to a situation that can increase the potential for
unauthorized use of a telecommunications system.
Safety precautions
!
DANGER:
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
Connect all power cords to a properly wired and grounded electrical outlet.
Connect to properly wired outlets any equipment that will be attached to this
product.
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or structural
damage.
Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
Connect and disconnect cables as described in Table 1, Connecting and
disconnecting cables,on page 13 when installing, moving, or opening covers on this
product or attached devices.
Table 1: Connecting and disconnecting cables
To connect: To disconnect:
1Turn everything off. 1Turn everything off.
2Attach all cables to devices. 2Remove power cords from outlet.
3Attach signal cables to connectors. 3Remove signal cables from connectors.
4Attach power cords to outlet. 4Remove all cables from devices.
5Turn device ON.

About this book
Safety precautions
14 Avaya Remote Supervisor Adapter User Guide
June 2004
!
DANGER:
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following:
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
CAUTION:
Use safe practices when lifting.
For items heavier than 37 lb (18 kg), two people are required.
For items heavier than 70.5 lb (32 kg), three people are required.
For items heavier than 121.2 lb (55 kg), four people are required.
CAUTION:
The power control button on the device and the power switch on the power supply do not
turn off the electrical current supplied to the device. The device also might have more than
one power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected
to the device, you must connect the other end of the power cord to an easily accessible
power source.

About this book
Safety precautions
Avaya Remote Supervisor Adapter User Guide 15
June 2004
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that has
this label attached. There are no serviceable parts inside these components. If you suspect
a problem with one of these parts, contact a service technician.
CAUTION:
Do not place any object weighing more than 180 lb (82 kg) on top of rack-mounted
devices.
CAUTION:
Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain
conditions. To avoid these hazards, ensure that your system electrical requirements do not
exceed branch circuit protection requirements. See the information that is provided with
your RSA for electrical specifications.
CAUTION:
Hazardous voltage, current, and energy levels might be present. Only a qualified service
technician is authorized to remove the covers where the following label is attached.
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server unit is
extended.
CAUTION:
Some accessory or option board outputs exceed Class 2 or limited power source limits and
must be installed with appropriate interconnecting cabling in accordance with the national
electric code.
lbmswarn LAO 073003
lbmswarn LAO 073003

About this book
Trademarks
16 Avaya Remote Supervisor Adapter User Guide
June 2004
CAUTION:
To reduce the risk of electric shock or energy hazards:
This equipment must be installed by trained service personnel in a restricted-access
location, as defined by the NEC and IEC 60950, Third Edition, The Standard for Safety of
Information Technology Equipment.
Connect the equipment to a reliably grounded safety extra low voltage (SELV) source. An
SELV source is a secondary circuit that is designed so that normal and single fault
conditions do not cause the voltages to exceed a safe level (60 volts direct current).
The branch circuit overcurrent protection must be rated at a minimum of 5 amperes to a
maximum of 15 amperes.
Use 14 American Wire Gauge (AWG) or 2.5 mm2 copper conductor only, not exceeding
three meters in length.
Torque the wiring-terminal screws to 12 inch-pounds (1.4 newton-meters).
CAUTION:
The power-control button on the device does not turn off the electrical current supplied to
the device. The device might also have more than one connection to dc power. To remove
all electrical current from the device, ensure that all connections to dc power are
disconnected at the dc power input terminals.
Trademarks
All trademarks identified by the ® or TM are registered trademarks or trademarks, respectively, of Avaya
Inc. All other trademarks are the property of their respective owners.
Trademarks and Service Marks
The following are trademarks or registered trademarks of Avaya:
•AUDIX®
•Cajun®
•Callvisor®
•Callmaster®
•CentreVu™
•CONVERSANT®
•DEFINITY®
•DIMENSION®
•INTUITY™

About this book
Trademarks and Service Marks
Avaya Remote Supervisor Adapter User Guide 17
June 2004
•MERLIN®
•MultiVantage™
•Softconsole™
•TransTalk®
•VOICE POWER®
The following are trademarks or registered trademarks of Lucent Technologies:
•5ESS™, 4ESS™
The following are trademarks or registered trademarks of AT&T:
•ACCUNET®
•DATAPHONE®
•MEGACOM®
•MULTIQUEST®
•TELESEER®
The following are trademarks or registered trademarks of other companies:
•Acrobat®(registered trademark of Adobe Systems Incorporated)
•Ascend®(registered trademark of Ascend, Inc.)
•Audichron®(registered trademark of Audichron Company)
•MS-DOS®(registered trademark of the Microsoft Corporation)
•MicroChannel®(registered trademark of IBM Systems)
•Microsoft®(registered trademark of Microsoft Corporation)
•MULTIQUEST®(registered trademark of Telecommunications Service)
•NetMeeting®(registered trademark of Microsoft Corporation)
•PagePac®(trademark of the Dracon Division of the Harris Corporation)
•PictureTel®(registered trademark of PictureTel Corporation)
•ProShare®(registered trademark of Intel Corporation)
•UNIX®(trademark of the Novell Corporation)
•Zydacron (registration pending for Zydacron Corporation)

About this book
Technical assistance
18 Avaya Remote Supervisor Adapter User Guide
June 2004
Technical assistance
Avaya provides the following resources for technical assistance.
Within the United States
For help with:
•Feature administration and system applications, call the Avaya DEFINITY Helpline at
1-800-225-7585
•Maintenance and repair, call the Avaya National Customer Care Support Line at
1-800-242-2121
•Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353
International
For all international resources, contact your local Avaya authorized dealer for additional help.
Sending us comments
Avaya welcomes your comments about this book. To reach us by:
•Mail, send your comments to:
Avaya Inc.
Product Documentation Group
Room B3-H13
1300 W. 120th Ave.
Westminster, CO 80234 USA
•E-mail, send your comments to:
[email protected]
•Fax, send your comments to:
1-303-538-1741
Be sure that you mention the name and number of this book, Avaya Remote Supervisor Adapter User
Guide, 555-245-702.

Using the Avaya Remote Supervisor Adapter
Overview
Avaya Remote Supervisor Adapter User Guide 19
June 2004
Using the Avaya Remote Supervisor
Adapter
Overview
The Avaya Remote Supervisor Adapter (RSA) is installed in PCI-X slot 1 of the S8500 Media Server.
Administration of the RSA is accomplished through the Advanced System Management (ASM) Web
interface using a browser.
The following are highlights of the features of the RSA:
•Monitors the health of the Avaya S8500 Media Server
•Timed stamped event logs
•Remote access via LAN or serial modem
•Point-to-point protocol (PPP) support
•Simple Network Management Protocol (SNMP) support
•Notification and alerts sent via SNMP, modem, e-mail, or numeric pager
•Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) support
•Ability to remotely power on or off the S8500 Media Server
•Remote firmware upgrades
•Web based access using the Advanced System Management Interface
Web browser requirements
You can use the following Web browsers to remotely access the RSA:
•Microsoft Internet Explorer version 4.0 (or later) with Service Pack 1
•Netscape Navigator version 4.72 or later. Netscape Navigator version 6.x is not supported
NOTE:
When using the ASM Web Interface, monitor resolution should be set to 800 x 600 pixels
and 256 colors, and double-byte character set (DBCS) languages are not supported.
NOTE:
The values in all windows are examples. Your settings will be different.
NOTE:
Disable the Sun Java Virtual machine.

Using the Avaya Remote Supervisor Adapter
Connecting and logging in to the RSA
20 Avaya Remote Supervisor Adapter User Guide
June 2004
Connecting and logging in to the RSA
To access the RSA remotely using the ASM Web interface, you must log in to the adapter.
To connect and log in to the RSA:
1Connect the services laptop to the Ethernet port on the RSA using a crossover cable.
2Open an internet browser window.
3In the Address field, type 192.11.13.6 and press Enter.
The Enter Network Password window appears.
4Type the default login craft and default password passw0rd (with a zero).
The RSA welcome window appears.