Avaya HC010 User manual

Quick Setup Guide
Avaya Huddle Camera HC010
Congratulations on purchasing your
HC010 Camera. It provides a high-
quality audio-video source to your
video conferencing client, with:
• HD1080p30framespersecond(fps)
• 4xdigitalzoom
• Optimalhorizontal󽗉eldofviewforvideo
conferencinghuddlerooms
• CameraPrivacyShutter
• Dualembeddedmicrophones
Package Contents:
• AvayaHC010Camera
Note: Con󽗉gureAvayaHuddleCameraHC010withtheAvayacon󽗉gurationapplicationavailableonthe
Avayasupportwebsite,providingpan,tiltandzoomfeaturesandcameracon󽗉guration.Third-partyCloud
ServicesapplicationssupportingstandardUVCcommandsmayalsocontrolAvayaHuddleCameraHC010.
AvayaguaranteesfullcontrolonlyfromtheAvayareleasedcontrolapplication.
Formoredetailson,pleaserefertotheUserGuideontheSupportWebsite(https://support.avaya.com/
products/P1713/avaya-huddle-cameras/All),theCon󽗉gtoolisavailableintheDownloadsection.
Note: Ifthisproductwaspurchasedthroughtheconsumer channel andyouhavequestionsorneed
warrantysupport,pleaserefertothe“ThankyouforpurchasingAvaya!”cardwithascannableQRcode.You
canalsousethedirectlinkhttps://onecare.avaya.com/consumerchannelforconsumerchannelassistance.

Ifyouarereceivingservices from an Avaya Authorized Partner,pleasecontactyourPartner.TheSerial
NumberofyourCameraisfoundontheproductboxlabel.
Ifyouareacerti󽗉edAvayapartner,pleaserefertoyour‘SoldTo’(‘FunctionalLocation’)Numberreceive
technicalsupport.ThisistheAvayaaccountnumberforyourspeci󽗉ccustomerlocation.
• The‘SoldTo’or‘FunctionalLocation’numbercanbefoundonyourinvoiceintheupperrightcorner.
• YoucanalsocontactyourAccountManagerorClientServiceManagertoobtainit.
• Pleasenotethatall‘SoldTo’and‘FunctionalLocation’numbersarecomprisedof10digits,meaning
somewillrequiretwoleadingzeroes(e.g.0012345678),andotherswillrequirethree(e.g.0001234567).
Pleaseincludetheseleadingzeroeswhenprovidingyouraccountnumber.
©2021AvayaInc.AllRightsReserved.AvayaandtheAvayalogoare
trademarksofAvayaInc.andareregisteredintheUnitedStatesandother
countries.Allothermarks,trademarksandservicemarksbyAvayaInc.or
thirdpartyareidenti󽗉edby®,TMorSM.
4/21•AvayaHuddleCameraHC010-QSG
P/N B01700515660
About Avaya
Businessesarebuiltontheexperiencestheyprovideandeverydaymillionsofthose
experiencesarebuiltbyAvaya(NYSE:AVYA).Foroveronehundredyears,we’veenabled
organizationsaroundtheglobetowin—bycreatingintelligentcommunications
experiencesforcustomersandemployees.Avayabuildsopen,convergedandinnovative
solutionstoenhanceandsimplifycommunicationsandcollaboration—inthecloud,
onpremise,orahybridofboth.Togrowyourbusiness,we’recommittedtoinnovation,
partnership,andarelentlessfocusonwhat’snext.We’rethetechnologycompanyyou
trusttohelpyoudeliverExperiencesthatMatter.Visitusatwww.avaya.com.

Setting Up this Device
TheAvayaHC010CameraiscompatiblewithallAvayaConferencingclients,suchasAvaya
Spaces®,AvayaCloudO󽗋ce™,AvayaWorkplace,andwiththird-partyconferencingclientssuch
asMicrosoft®SkypeforBusiness,Microsoft®Teams,Zoom®,andBlueJeans®.
Youcan󽗉ndmoreinformationaboutthecameraandthecon󽗉gurationtoolontheAvaya
SupportSite(browsehttps://support.avaya.com/).SelectSupport by Product>Product
Speci󽗉c Support.Inthesearch󽗉eld,typeHuddle CamerasandselecttheChoose Release,
thenselectthelatestreleasefromthepulldownmenu.
Note:IfyouscantheQRcodewithamobile,pleaseclickonthelinkFullWebsiteonthelower
partofthedisplay.
Note:Removethethinadhesivetransparent󽗉lminfrontofthelensbeforeyouusethecamera.
General Safety Warning
Ensurethatyou:
• Donotoperatethedevicenearwater.
• Donotplaceanaked󽗊amesource,suchaslightedcandles,onornearthedevice.
• Donotintentionallyhitthedeviceorplaceheavyorsharpobjectsonthedevice.
• Donotattempttorepairthedeviceyourself.Alwaysuseaquali󽗉edserviceagenttoperform
adjustmentsandrepairs.
• Keepthedeviceawayfrombenzene,diluents,andotherchemicals.
CAUTION:
Ensureallunitsareswitchedo󽗈when
connectingordisconnectingdevices.
Using the HC010 Camera as a USB camera for your PC or MAC
conferencing client
Step1
• ConnectthecameratotheUSBportofyourlaptoporcomputerusingtheembeddedcable
ofthecamera.
Step2
LaunchorbrowsetooneofthefollowingconferencingapplicationsandselecttheHC010device
fromtheappropriatesettingoruserpreferencesection.
• AvayaSpaces®(https://spaces.avayacloud.com).LoginwithyourAvayaSpaces®account,
orcreateanewaccount.YoucanjoinanyAvayaSpaces®meetingwithyourbrowserand
thencon󽗉gureyourwebclientwiththeAvayaHC010audioandvideodrivers.
• AvayaCloudO󽗋ce™.Clickthedown-leftSettingswheelandbrowsetheVideo>Video
Meetings Settings tocon󽗉guretheAvayaHC010audioandvideodrivers.
• AvayaWorkplaceConferencing/MeetingsServer.DownloadtheAvayaWorkplace
applicationfromyourPortalHomePageandclicktheSettingswheeltocon󽗉guretheAvaya
HC010audioandvideodrivers.
• AppforvideoconferencinglikeMicrosoft®SkypeforBusiness,Microsoft®Teams,Zoom®,
BlueJeans®,selecttheAvayaHC010astheaudioandvideosourceinthesettingsmenuof
theApp.
• Tomaintainprivacywhenyouneedit,slidetheswitchlocatedonthetopofthecamera
totogglethecamerasprivacyshutter.Open the shutter before using the camera for the
󽗉rst time.Duringaconference,ifthecameraisactivatedinsidethesoftwareclient,the
mechanicalshutterclosedcouldbeusedforvideoprivacy.
https://support.avaya.com