Avaya IX Tracking Camera TC220 Guide

Using Avaya Tracking Camera TC220
Issue 2
September 2022

© 2021-2022, Avaya Inc.
All Rights Reserved.
Notice
While reasonable efforts have been made to ensure that the
information in this document is complete and accurate at the time
of printing, Avaya assumes no liability for any errors. Avaya reserves
the right to make changes and corrections to the information in this
document without the obligation to notify any person or organization
of such changes.
Documentation disclaimer
“Documentation” means information published in varying mediums
which may include product information, operating instructions and
performance specifications that are generally made available to users
of products. Documentation does not include marketing materials.
Avaya shall not be responsible for any modifications, additions, or
deletions to the original published version of Documentation unless
such modifications, additions, or deletions were performed by or on
the express behalf of Avaya. End User agrees to indemnify and hold
harmless Avaya, Avaya's agents, servants and employees against
all claims, lawsuits, demands and judgments arising out of, or in
connection with, subsequent modifications, additions or deletions to
this documentation, to the extent made by End User.
Link disclaimer
Avaya is not responsible for the contents or reliability of any linked
websites referenced within this site or Documentation provided by
Avaya. Avaya is not responsible for the accuracy of any information,
statement or content provided on these sites and does not
necessarily endorse the products, services, or information described
or offered within them. Avaya does not guarantee that these links will
work all the time and has no control over the availability of the linked
pages.
Warranty
Avaya provides a limited warranty on Avaya hardware and software.
Refer to your sales agreement to establish the terms of the
limited warranty. In addition, Avaya’s standard warranty language,
as well as information regarding support for this product while under
warranty is available to Avaya customers and other parties through
the Avaya Support website: https://support.avaya.com/helpcenter/
getGenericDetails?detailId=C20091120112456651010 under the link
“Warranty & Product Lifecycle” or such successor site as designated
by Avaya. Please note that if You acquired the product(s) from an
authorized Avaya Channel Partner outside of the United States and
Canada, the warranty is provided to You by said Avaya Channel
Partner and not by Avaya.
“Hosted Service” means an Avaya hosted service subscription that
You acquire from either Avaya or an authorized Avaya Channel
Partner (as applicable) and which is described further in Hosted SAS
or other service description documentation regarding the applicable
hosted service. If You purchase a Hosted Service subscription,
the foregoing limited warranty may not apply but You may be
entitled to support services in connection with the Hosted Service
as described further in your service description documents for the
applicable Hosted Service. Contact Avaya or Avaya Channel Partner
(as applicable) for more information.
Hosted Service
THE FOLLOWING APPLIES ONLY IF YOU PURCHASE AN
AVAYA HOSTED SERVICE SUBSCRIPTION FROM AVAYA OR
AN AVAYA CHANNEL PARTNER (AS APPLICABLE), THE TERMS
OF USE FOR HOSTED SERVICES ARE AVAILABLE ON THE
AVAYA WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO
UNDER THE LINK “Avaya Terms of Use for Hosted Services”
OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA, AND
ARE APPLICABLE TO ANYONE WHO ACCESSES OR USES THE
HOSTED SERVICE. BY ACCESSING OR USING THE HOSTED
SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON
BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE
DOING SO (HEREINAFTER REFERRED TO INTERCHANGEABLY
AS “YOU” AND “END USER”), AGREE TO THE TERMS OF USE.
IF YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A
COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT
YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE
TERMS OF USE. IF YOU DO NOT HAVE SUCH AUTHORITY,
OR IF YOU DO NOT WISH TO ACCEPT THESE TERMS OF
USE, YOU MUST NOT ACCESS OR USE THE HOSTED SERVICE
OR AUTHORIZE ANYONE TO ACCESS OR USE THE HOSTED
SERVICE.
Licenses
THE SOFTWARE LICENSE TERMS AVAILABLE ON THE
AVAYA WEBSITE, HTTPS://SUPPORT.AVAYA.COM/LICENSEINFO,
UNDER THE LINK “AVAYA SOFTWARE LICENSE TERMS (Avaya
Products)” OR SUCH SUCCESSOR SITE AS DESIGNATED BY
AVAYA, ARE APPLICABLE TO ANYONE WHO DOWNLOADS,
USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED
FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AVAYA
CHANNEL PARTNER (AS APPLICABLE) UNDER A COMMERCIAL
AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER.
UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING,
AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE
WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN
AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER; AVAYA
RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST
YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE
WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR
USING THE SOFTWARE, OR AUTHORIZING OTHERS TO
DO SO, YOU, ON BEHALF OF YOURSELF AND THE
ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING
OR USING THE SOFTWARE (HEREINAFTER REFERRED TO
INTERCHANGEABLY AS “YOU” AND “END USER”), AGREE TO
THESE TERMS AND CONDITIONS AND CREATE A BINDING
CONTRACT BETWEEN YOU AND AVAYA INC. OR THE
APPLICABLE AVAYA AFFILIATE (“AVAYA”).
Avaya grants You a license within the scope of the license types
described below, with the exception of Heritage Nortel Software,
for which the scope of the license is detailed below. Where the
order documentation does not expressly identify a license type,
the applicable license will be a Designated System License as
set forth below in the Designated System(s) License (DS) section
as applicable. The applicable number of licenses and units of
capacity for which the license is granted will be one (1), unless a
different number of licenses or units of capacity is specified in the
documentation or other materials available to You. “Software” means
computer programs in object code, provided by Avaya or an Avaya
Channel Partner, whether as stand-alone products, pre-installed on
hardware products, and any upgrades, updates, patches, bug fixes,
or modified versions thereto. “Designated Processor” means a single
stand-alone computing device. “Server” means a set of Designated
Processors that hosts (physically or virtually) a software application
to be accessed by multiple users. “Instance” means a single copy
of the Software executing at a particular time: (i) on one physical
machine; or (ii) on one deployed software virtual machine (“VM”) or
similar deployment.
License types
Designated System(s) License (DS). End User may install and use
each copy or an Instance of the Software only: 1) on a number
of Designated Processors up to the number indicated in the order;
or 2) up to the number of Instances of the Software as indicated
in the order, Documentation, or as authorized by Avaya in writing.
Avaya may require the Designated Processor(s) to be identified in
the order by type, serial number, feature key, Instance, location or
other specific designation, or to be provided by End User to Avaya
through electronic means established by Avaya specifically for this
purpose.
Shrinkwrap License (SR). End User may install and use the Software
in accordance with the terms and conditions of the applicable
license agreements, such as “shrinkwrap” or “clickthrough” license
accompanying or applicable to the Software (“Shrinkwrap License”)
as indicated in the order, Documentation, or as authorized by Avaya
in writing.
Copyright
Except where expressly stated otherwise, no use should be made
of materials on this site, the Documentation, Software, Hosted
Service, or hardware provided by Avaya. All content on this site, the
documentation, Hosted Service, and the product provided by Avaya
including the selection, arrangement and design of the content is
owned either by Avaya or its licensors and is protected by copyright
and other intellectual property laws including the sui generis rights

relating to the protection of databases. You may not modify, copy,
reproduce, republish, upload, post, transmit or distribute in any way
any content, in whole or in part, including any code and software
unless expressly authorized by Avaya. Unauthorized reproduction,
transmission, dissemination, storage, and or use without the express
written consent of Avaya can be a criminal, as well as a civil offense
under the applicable law.
Virtualization
The following applies if the product is deployed on a virtual machine.
Each product has its own ordering code and license types. Unless
otherwise stated, each Instance of a product must be separately
licensed and ordered. For example, if the end user customer or
Avaya Channel Partner would like to install two Instances of the
same type of products, then two products of that type must be
ordered.
Third Party Components
“Third Party Components” mean certain software programs or
portions thereof included in the Software or Hosted Service may
contain software (including open source software) distributed under
third party agreements (“Third Party Components”), which contain
terms regarding the rights to use certain portions of the Software
(“Third Party Terms”). As required, information regarding distributed
Linux OS source code (for those products that have distributed Linux
OS source code) and identifying the copyright holders of the Third
Party Components and the Third Party Terms that apply is available
in the products, Documentation or on Avaya’s website at: https://
support.avaya.com/Copyright or such successor site as designated
by Avaya. The open source software license terms provided as
Third Party Terms are consistent with the license rights granted in
these Software License Terms, and may contain additional rights
benefiting You, such as modification and distribution of the open
source software. The Third Party Terms shall take precedence over
these Software License Terms, solely with respect to the applicable
Third Party Components to the extent that these Software License
Terms impose greater restrictions on You than the applicable Third
Party Terms.
The following applies only if the H.264 (AVC) codec is distributed
with the product. THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE
IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA,
L.L.C. SEE HTTP://WWW.MPEGLA.COM.
Service Provider
THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S
HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT
OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS
SUBJECT TO THIRD PARTY TERMS AND REQUIRE A
SERVICE PROVIDER TO BE INDEPENDENTLY LICENSED
DIRECTLY FROM THE THIRD PARTY SUPPLIER. AN AVAYA
CHANNEL PARTNER’S HOSTING OF AVAYA PRODUCTS MUST
BE AUTHORIZED IN WRITING BY AVAYA AND IF THOSE
HOSTED PRODUCTS USE OR EMBED CERTAIN THIRD PARTY
SOFTWARE, INCLUDING BUT NOT LIMITED TO MICROSOFT
SOFTWARE OR CODECS, THE AVAYA CHANNEL PARTNER
IS REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE
LICENSE AGREEMENTS, AT THE AVAYA CHANNEL PARTNER’S
EXPENSE, DIRECTLY FROM THE APPLICABLE THIRD PARTY
SUPPLIER.
WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL
PARTNER IS HOSTING ANY PRODUCTS THAT USE OR
EMBED THE H.264 CODEC OR H.265 CODEC, THE AVAYA
CHANNEL PARTNER ACKNOWLEDGES AND AGREES THE
AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY AND
ALL RELATED FEES AND/OR ROYALTIES. THE H.264 (AVC)
CODEC IS LICENSED UNDER THE AVC PATENT PORTFOLIO
LICENSE FOR THE PERSONAL USE OF A CONSUMER
OR OTHER USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE WITH
THE AVC STANDARD (“AVC VIDEO”) AND/OR (II) DECODE AVC
VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE
IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC)
CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://
WWW.MPEGLA.COM.
Compliance with Laws
You acknowledge and agree that it is Your responsibility for
complying with any applicable laws and regulations, including, but not
limited to laws and regulations related to call recording, data privacy,
intellectual property, trade secret, fraud, and music performance
rights, in the country or territory where the Avaya product is used.
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at [phone] for the United
States and Canada. For additional support telephone numbers,
see the Avaya Support website: https://support.avaya.com or such
successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be
found in the Security Policies and Support section of https://
support.avaya.com/security.
Suspected Avaya product security vulnerabilities are handled
per the Avaya Product Security Support Flow (https://
support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: https://support.avaya.com, or such successor site
as designated by Avaya.
Contact Avaya Support
See the Avaya Support website: https://support.avaya.com for
product or Hosted Service notices and articles, or to report a
problem with your Avaya product or Hosted Service. For a list of
support telephone numbers and contact addresses, go to the Avaya
Support website: https://support.avaya.com (or such successor site
as designated by Avaya), scroll to the bottom of the page, and select
Contact Avaya Support.
Regulatory Statements
General Safety Warning
• Ensure that you:
- Do not operate the device near water.
- Do not use the device during a lightning storm.
- Do not report a gas leak while in the vicinity of the leak.
• Do not place a naked flame source, such as lighted candles,
on or near the device.
• Do not intentionally hit the device or place heavy or sharp
objects on the device.
• Do not attempt to repair the device yourself. Always use a
qualified service agent to perform adjustments and repairs.
• Keep the device away from benzene, diluents, and other
chemicals.
Industry Canada (IC) Statements
This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformeà la norme
NMB-003 du Canada.
USA / FCC Part 15
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Japan Statements
Class B Statement
This is a Class B product based on the standard of the VCCI Council.
If this is used near a radio or television receiver in a domestic
environment, it may cause radio interference. Install and use the
equipment according to the instruction manual.
注意事項
•本製品は室内用に設計されています。
•本製品は金属または磁石がある所では性能が低下する恐れが
あります。
•本製品は誘導性技術を利用する通信装置であり, 13.56MHz の
周波数を使っています。
製品の任意的な分解, 修正, 部品の除去などの作業は製品の特
性に影響を与えます。
•製品に供給される電圧はノイズに対する影響を減らすために
安定的でなければなりません。
電源供給端子から過度な電圧が入力されないようにお願いし
ます。
•製品に物理的または化学的な衝撃を与えないようにお願いし
ます。
•製品を静電気から保護するために試験治工具, ワークベンチ,
作業者の身体などに接地処理 した状態で作業を遂行してくだ
さい。
•安全のために製品を扱う時は手袋の着用をお願いします。
•他の無線器機からの障害を防止するために製品が露出しない
ようにお願いします。
•強い磁場がある所には製品の性能に悪い影響を与えますので
設置しないでください。
•本製品を組み込まれる場合は、組み込んだ製品の取り扱い説
明書等に 「電波法に基づく誘導式読み書き通信設備の型式指
定を受けた無線設備を内蔵しています」
Denan Power Cord Statement
Danger:
Please be careful of the following while installing the
equipment:
• Please only use the connecting cables, power cord, and
AC adapters shipped with the equipment or specified by
Avaya to be used with the equipment. If you use any
other equipment, it may cause failures, malfunctioning,
or fire.
• Power cords shipped with this equipment must not be
used with any other equipment. In case the above
guidelines are not followed, it may lead to death or
severe injury.
本製品を安全にご使用頂くため、以下のことにご注意ください。
•接続ケーブル、電源コード、AC アダプタなどの部品は、必ず
製品に同梱されております添付品または指定品をご使用くだ
さい。添付品指定品以外の部品をご使用になると故障や動作
不良、火災の原因となることがあります。
•同梱されております付属の電源コードを他の機器には使用し
ないでください。上記注意事項を守らないと、死亡や大怪我
など人身事故の原因となることがあります。
EU Countries
This device when installed complies with the essential requirements
and other relevant provisions of EMC Directive 2014/30/EU and LVD
Directive 2014/35/EU. A copy of the Declaration may be obtained
from http://support.avaya.com or Avaya Inc., 2605 Meridian Parkway,
Suite 200, Durham, NC 27713 USA.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, its licensors, its suppliers, or other third parties. Users
are not permitted to use such Marks without prior written consent
from Avaya or such third party which may own the Mark. Nothing
contained in this site, the Documentation, Hosted Service(s) and
product(s) should be construed as granting, by implication, estoppel,
or otherwise, any license or right in and to the Marks without the
express written permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.

Contents
Chapter 1: Introduction............................................................................................................ 6
Purpose.................................................................................................................................. 6
Change history........................................................................................................................ 6
Chapter 2: Avaya Tracking Camera TC220 Overview............................................................ 7
Avaya Tracking Camera TC220 Overview................................................................................. 7
Avaya Tracking Camera TC220 safety warning.......................................................................... 8
Avaya Tracking Camera TC220 package items.......................................................................... 9
Avaya Tracking Camera TC220 remote control unit.................................................................. 10
Avaya Tracking Camera TC220 front and rear view.................................................................. 12
Connecting Ref cable for Avaya Tracking Camera TC220......................................................... 13
Avaya Tracking Camera TC220 installation types..................................................................... 14
DIP Switch Settings for Avaya Tracking Camera TC220........................................................... 16
Chapter 3: Configuring Avaya Tracking Camera TC220..................................................... 17
Configuring Avaya Tracking Camera TC220............................................................................ 17
Configuring Avaya Tracking Camera TC220 as IP camera for Avaya CU360........................ 17
Configuring Avaya Tracking Camera TC220 as USB camera for Avaya CU360.................... 19
Configuring Avaya Tracking Camera TC220 as USB camera for computer........................... 20
Connecting Avaya Tracking Camera TC220 as the main camera for Avaya XT Series.......... 21
Resetting the default image using the Avaya Tracking Camera TC220 remote control................. 23
Resetting the factory value using the Avaya Tracking Camera TC220 remote control.................. 23
September 2022 Using Avaya Tracking Camera TC220 5
Comments on this document? [email protected]

Chapter 1: Introduction
Purpose
This document describes how to use the Avaya Tracking Camera TC220.
This document is intended for people who want to learn how to use the Avaya Tracking Camera
TC220.
Change history
Issue Date Summary of changes
2 September 2022 Added the following sections:
• “Avaya Tracking Camera TC220 remote control unit”
• “Configuring Avaya Tracking Camera TC220 as IP camera for
Avaya CU360”
• “Configuring Avaya Tracking Camera TC220 as USB camera for
Avaya CU360”
• “Configuring Avaya Tracking Camera TC220 as USB camera for
computer”
• “Connecting Avaya Tracking Camera TC220 as the main camera
for Avaya XT Series”
• “Resetting the default image using the Avaya Tracking Camera
TC220 remote control”
• “Resetting the factory value using the Avaya Tracking Camera
TC220 remote control”
1 December 2021 Initial release
September 2022 Using Avaya Tracking Camera TC220 6
Comments on this document? [email protected]

Chapter 2: Avaya Tracking Camera TC220
Overview
Avaya Tracking Camera TC220 Overview
Avaya Tracking Camera TC220 helps achieve an intelligent meeting experience and implements
audio positioning and intelligent video analysis technologies. Avaya Tracking Camera TC220
can automatically switch between tracking view and full-view view to frame the speakers. It
frees camera operation during a meeting and enables meeting attendees to focus more on the
discussion.
Avaya Tracking Camera TC220 has the following features:
• 2 MP camera
• 1/2.8 inch Exmor CMOS image sensor
• 12x optical zoom, up to 72.5-degree FOV
• Implemented with both audio positioning, body detection, and recognition technologies. It can
precisely frame the speakers
• Automatically switch between the close-up image for speakers and the wide-angle image for
all attendees
Application Scenarios
For the right installation, the camera must be set up at a height in a range between 1.4 and 1.8 m
as displayed in the following picture:
September 2022 Using Avaya Tracking Camera TC220 7
Comments on this document? [email protected]

Avaya Tracking Camera TC220 safety warning
Safety warnings
This topic describes the important safety instructions to be followed while installing Avaya Tracking
Camera TC220. The following steps describe how to run the camera and respective accessories
in total safety:
• Read the manual carefully before installing the camera. Follow installation instructions
indicated in this manual during installation. Keep this manual for future use.
• The installation must be performed by qualified service personnel only according to local
laws.
• Check the power voltage carefully before powering on the camera. Make sure that you are
using the correct power source.
• Store the power cable, video cable, and control cable in safe place.
• Make sure that you operate the camera at specified temperature and humidity. Working
temperature range of the camera is between 0°C and 40°C. The ambient humidity range is
less than 90%.
• Handle the camera carefully while transporting. Do not shake or apply too much force on the
camera.
• Do not remove screws or casing/covering of the camera, otherwise you may experience an
electric shock. There are no self-serviceable parts inside. Contact qualified service personnel
for servicing.
• Video cable and RS232 cable must not be stored in the same place as other cables. Video
and control cables required shielded and independent wiring.
• Do not aim the lens of the camera at the sun or other extremely bright objects. Otherwise, it
may damage the camera.
• Use soft cloth to clean the camera. If the camera is very dirty, wipe it off gently with a soft
cloth moistened with a weak solution of water and a neutral kitchen detergent. Wring all liquid
from the cloth before wiping the camera, then, wipe off all remaining dirt with a soft, dry cloth.
Use lens cleaning paper to clean the lens.
• Do not move the camera head manually. Otherwise, this results in malfunction of the camera.
Do not hold the camera head when carrying the video camera.
• This camera is for indoor use only. It is not designed for outdoor use.
• Make sure the camera is not directly exposed to rain and water.
• Make sure the camera is far away from area where radiation, X-rays, strong electric waves,
or magnetism is generated.
Avaya Tracking Camera TC220 Overview
September 2022 Using Avaya Tracking Camera TC220 8
Comments on this document? [email protected]

Warning:
• If you need to extend the power cable, extend the power cable from the part 1 of above
picture (220V/110V). Do not extend from part 2 of above picture (DC12V), otherwise it
will cause unexpected damage to the device. To prevent infringement of the rights of
others, please confirm that it is installed and used within the scope permitted by local law.
• Avaya Tracking Camera TC220 is implemented with both audio positioning and
intelligent video analysis technology that helps improve the meeting experience. It can
automatically switch between tracking view and full-view view to frame the speaker(s). It
frees up the time that attendees spend on operating the camera so that attendees can
focus more on discussion.
Avaya Tracking Camera TC220 package items
Package items
Avaya Tracking Camera TC220 package contains the following items:
• Avaya IX Tracking Camera TC220
• HDMI cable
• Wall Mount
Power Adapter is optional and part of the Avaya XT Series optional cable kit. To complete the
installation with XT, refer to Quick Setup Guide for Avaya IX Tracking camera TC220. Use part
number 700512192 to order Power Supply. To complete the installation using the tracking camera
as second video input, refer to Deployment Guide for Avaya XT Series.
Avaya Tracking Camera TC220 package items
September 2022 Using Avaya Tracking Camera TC220 9
Comments on this document? [email protected]

Avaya Tracking Camera TC220 remote control unit
Avaya Tracking Camera TC220 supports a remote control unit.
Important:
If you connect the Avaya Tracking Camera TC220 as main camera to an Avaya XT Series,
the Avaya Tracking Camera TC220 camera remote control unit does not control the Avaya XT
Series.
Key no. Key name Function
1 Menu Press the button to enter the OSD
menu.
2 Zoom Out Press the button to zoom out.
3 Tilt • In menu mode, set menu
options.
• In non-menu mode, use the
button for vertical adjustment of
the screen.
4 Home • In menu mode, confirm to enter.
• In non-menu mode, the screen
returns to the original position.
Table continues…
Avaya Tracking Camera TC220 Overview
September 2022 Using Avaya Tracking Camera TC220 10
Comments on this document? [email protected]

Key no. Key name Function
5 Focus Near Press the button to focus near.
6 Set Preset Press the button, then press the
number button to set preset
7 Auto Focus Press the button to focus
automatically.
8 Power button Turn on or off the camera.
9 Zoom In Press the button to zoom in.
10 Pan • In menu mode, set menu
options.
• In non-menu mode, use the
button for vertical adjustment of
the screen.
11 Focus Far Press the button to focus far.
12 Back In menu mode, press the button
to go back to the previous menu.
13 Preset Setting Press the number button to call
the corresponding preset.
Note:
Connect a monitor TV to the Avaya Tracking Camera TC220 HDMI port to view the OSD
camera GUI menu.
Avaya Tracking Camera TC220 remote control unit
September 2022 Using Avaya Tracking Camera TC220 11
Comments on this document? [email protected]

Avaya Tracking Camera TC220 front and rear view
Front view
Rear view
Avaya Tracking Camera TC220 Overview
September 2022 Using Avaya Tracking Camera TC220 12
Comments on this document? [email protected]

Key number Key name
1 Tracking Camera 1 (Default Address 1)
2 Tracking Camera 2 (Default Address 2)
3 IR Indicator
4 Power Indicator
5 Full View Camera 1
6 Full View Camera 2
7 DIP Switch
8 Ethernet
9 Ref Audio
10 Line In
11 USB (Used for testing and debugging)
12 HDMI OUT
13 HD-SDI OUT
14 RS-232
15 Power(DC12V)
16 On/Off
17 Safety Lock Hole
Connecting Ref cable for Avaya Tracking Camera TC220
About this task
Ref cable is a 3.5 mm audio stereo cable that is available in electronics stores. Ref cable can be
used during a meeting, so that the tracking of the camera is not disturbed by audio that comes
from the speaker of the Avaya XT Series.
Note:
On the camera, the connector is the one near the ethernet connector (labeled as "REF
AUDIO") and on the codec the connector is the one near the power connector.
Connecting Ref cable for Avaya Tracking Camera TC220
September 2022 Using Avaya Tracking Camera TC220 13
Comments on this document? [email protected]

Procedure
1. Connect one side of the cable to the back of the camera on connector named Ref.Audio.
2. Connect the other side on the back of the codec in the green audio output.
Avaya Tracking Camera TC220 installation types
Installation Types
Note:
• Before installing, make sure there is enough space to install the camera and its parts.
• Make sure the installation place is strong and safe enough to hold the camera and
related parts. It is recommended that the installation must be able to hold 4 times the
weight of the camera and its parts.
Avaya Tracking Camera TC220 Overview
September 2022 Using Avaya Tracking Camera TC220 14
Comments on this document? [email protected]

• Take effective measures to avoid camera from dropping.
• Do not grab the camera head while holding or transporting it.
• Do not rotate the camera head with hand. It may cause the camera to malfunction.
The camera has 2 installation types: desktop, wall (optional) installations.
Desktop Mount Installation
Place the camera on a flat surface. If the camera needs to be placed on an inclined surface, make
sure the cline angle is less than 15 degrees to ensure proper pan/tilt operation. Camera must be
tightly fixed onto the bracket before you remove your hands from the camera.
Wall Mount Installation
• According to the diameter and position of the 4 installation holes (as shown in the figure) on
the bracket, drill 4 holes on the wall and fix the bracket onto the wall by using 4 screws and
the 4 plastic expansion plugs included in the box.
• Before fixing the camera, set the DIP switches of the camera correctly
Avaya Tracking Camera TC220 installation types
September 2022 Using Avaya Tracking Camera TC220 15
Comments on this document? [email protected]

• Use inch screws to fix the camera on the bracket; fix the limit screw according to actual
requirement, and make sure the camera is tightly fixed onto the bracket before your hands
leave the camera.
DIP Switch Settings for Avaya Tracking Camera TC220
DIP Switch Settings
The camera is provided by default supporting VISCA control. If a different and fixed resolution/
frame rate is required, refer to the following table.
Note:
When No.1~4 is all ON, camera video format can be programmed by OSD menu or VISCA
command.
SW Table
DIP number 1 2 3 4
Video format OFF OFF OFF OFF 1080p60
ON OFF OFF OFF 1080pP5
OFF ON OFF OFF 1080i60
ON ON OFF OFF 1080i50
OFF OFF ON OFF 720p60
ON OFF ON OFF 720p50
OFF ON ON OFF 1080p30
ON ON ON OFF 1080p25
Avaya Tracking Camera TC220 Overview
September 2022 Using Avaya Tracking Camera TC220 16
Comments on this document? [email protected]

Chapter 3: Configuring Avaya Tracking
Camera TC220
Configuring Avaya Tracking Camera TC220
Use the Avaya Tracking Camera TC220 in one of the available setups only.
Avaya does not support the simultaneous use of the Avaya Tracking Camera TC220 as an IP
camera for Avaya CU360 and a tracking camera for Avaya XT Series.
Configuring Avaya Tracking Camera TC220 as IP camera for
Avaya CU360
About this task
You can use Avaya Tracking Camera TC220 as an IP camera on Avaya CU360.
Avaya CU360 does not support audio from IP camera.
Before you begin
• Connect one end of the ethernet cable to the Avaya Tracking Camera TC220 LAN port
and the other end to the router/switch of your Local Area Network. Connect one end of the
ethernet cable to the router and other end to the Avaya CU360 or connect the Avaya CU360
to the network through Wi-Fi.
• Connect the power supply plug to the DC IN 12V port of the Avaya Tracking Camera TC220
and turn on the Avaya CU360 endpoint.
September 2022 Using Avaya Tracking Camera TC220 17
Comments on this document? [email protected]

• Enable the advanced settings for the Avaya CU360 endpoint.
• Log in to the Avaya CU360 web interface.
• Disable the tracking camera option from the Avaya Tracking Camera TC220.
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure.
• On the web interface, click Administrator Settings.
2. On the endpoint, click Advanced.
The default PIN for Advanced settings on the endpoint is 1234.
If your administrator configures a PIN to access the advanced settings on the endpoint,
Avaya CU360 prompts you to enter the PIN. After you enter the PIN, Avaya CU360
displays the Advanced window.
3. On the endpoint and web interface, click I/O Connections > Cameras > IP.
4. Configure the following fields:
•Enable: Select Yes to enable the IP camera.
•URL: Enter the IP address of the Avaya Tracking Camera TC220.
To view or set the camera IP address using its remote control inside the menu, enter
System > Network (DHCP or Static).
rtsp://[username:password@]camera_ip_address[:port]/filename
For Avaya Tracking Camera TC220, default username is admin, default password is
empty:
rtsp://admin:@x.y.z.w/ch1
•Control Camera: Yes
The default values for the control protocol are:
• Username: admin
• Password: 123456
• Port: 80
To customize the password for streaming, and control the streaming using the Avaya
Tracking Camera TC220 remote control, enter System > Network Permission.
The default values are:
•IP STREAM ID: admin
•IP STREAM PW:
Leave the field empty as default password.
Configuring Avaya Tracking Camera TC220
September 2022 Using Avaya Tracking Camera TC220 18
Comments on this document? [email protected]

•IP CONTROL ID: admin
•IP CONTROL PW: 123456
5. On the web interface, click Save.
6. To control the PTZ option from the Avaya CU360 endpoint through IP, you need to disable
the tracking mode on the Avaya Tracking Camera TC220. Using the Avaya Tracking
Camera TC220 remote control, enter System > MoreParam > Tracking > On/Off.
Configuring Avaya Tracking Camera TC220 as USB camera for
Avaya CU360
About this task
You can use Avaya Tracking Camera TC220 as a USB camera on Avaya CU360.
Avaya AV Grabber is an optional cable kit for Avaya Tracking Camera TC220. The order part
number is 700513898.
Avaya CU360 does not support audio from USB camera.
Before you begin
• Connect one end of the HDMI cable to the Avaya Tracking Camera TC220 HDMI port and
the other end to the Avaya AV Grabber HDMI port.
• Connect one end of the USB cable to the Avaya AV Grabber USB port and the other end to
the Avaya CU360 USB port.
• Connect the power supply plug to the DC IN 12V port of the Avaya Tracking Camera TC220
and turn on the Avaya CU360 endpoint.
• Enable the advanced settings for the Avaya CU360 endpoint.
• Log in to the Avaya CU360 web interface.
Procedure
1. Do one of the following:
• On the endpoint main menu, click Configure.
Configuring Avaya Tracking Camera TC220
September 2022 Using Avaya Tracking Camera TC220 19
Comments on this document? [email protected]

• On the web interface, click Administrator Settings.
2. On the endpoint, click Advanced.
The default PIN for Advanced settings on the endpoint is 1234.
If your administrator configures a PIN to access the advanced settings on the endpoint,
Avaya CU360 prompts you to enter the PIN. After you enter the PIN, Avaya CU360
displays the Advanced window.
3. On the endpoint and web interface, click I/O Connections > Cameras > USB.
4. Configure the following fields:
•Enable: Yes
•Control Camera: Yes
To digitally control the PTZ option from the Avaya CU360 endpoint through USB, you
need to disable the tracking mode on the Avaya Tracking Camera TC220. Connect the
Avaya Tracking Camera TC220 to an HDMI monitor and using the Avaya Tracking Camera
TC220 remote control, enter System > MoreParam > Tracking > On/Off.
Anyway the full control of the camera (Pan/Tilt/Zoom) is available with the TC220 remote
control.
5. On the web interface, click Save.
Note:
When the Control Camera option is enabled (camera used for live video), the
presentation through USB (with Avaya AV Grabber) is not available in Avaya CU360.
To switch back to the presentation input through USB, set the Control Camera to No
and restart the Avaya CU360 endpoint.
Configuring Avaya Tracking Camera TC220 as USB camera for
computer
About this task
Avaya AV Grabber is an optional cable kit for Avaya Tracking Camera TC220. The order part
number is 700513898. Using Avaya AV Grabber, you can connect a computer to Avaya Tracking
Camera TC220 with a cable and use the computer to share content in meetings.
Configuring Avaya Tracking Camera TC220
September 2022 Using Avaya Tracking Camera TC220 20
Comments on this document? [email protected]