Avaya IX Tracking Camera TC220 How to use

© 2020 Avaya Inc. All rights reserved.
Release Notes
for Avaya IX Tracking Camera TC220
Version 1.0.348
For Avaya TC220
Issue 4
April 2020

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Release Notes for Avaya IX Tracking Camera TC220,
Version 1.0.348, April 2020
http://support.avaya.com

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 Avaya IX Tracking Camera TC220 Highlights 21
Table of Contents
Avaya IX Tracking Camera TC220 Highlights.....................................................................4
Connecting the Unit and Quick Setup ................................................................................................................5
What’s New............................................................................................................................6
Fixing ..................................................................................................................................................................6
Known Issues .....................................................................................................................................................6
Software Upgrade .................................................................................................................7
Preliminary..........................................................................................................................................................7
Upgrade..............................................................................................................................................................8
Copyright, Licensing and Credits........................................................................................9
Disclaimers .........................................................................................................................................................9
Documentation Disclaimer...........................................................................................................................9
Link Disclaimer.............................................................................................................................................9
Third Party Products Disclaimer ..................................................................................................................9

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 Avaya IX Tracking Camera TC220 Highlights 21
Avaya IX Tracking Camera TC220 Highlights
Avaya IX Tracking Camera TC220 helps to achieve intelligent meeting experience,
implemented with both audio positioning and intelligent video analysis technologies. It can
automatically switch between tracking view and full-view view to frame the speaker(s). It
frees of camera operation during a meeting and enables meeting attendees to focus more on
discussion.
Characteristics & Functions
•1/2.8” Exmor CMOS,2MP;
•12x optical zoom, up to 72.5° HFoV, 88° face detection;
•Implemented with both audio positioning, body detection and recognition technologies. It
can precisely frame the speakers;
•Automatically switch between close-up image for speaker(s) and wide-angle image for all
attendees;

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 Avaya IX Tracking Camera TC220 Highlights 21
Connecting the Unit and Quick Setup
Please refer to the quick setup guide available in Avaya Support Site for a detailed setup
Setting Up this Device
Connect the cables as detailed in the diagram overleaf, then follow the steps below to complete
the setup of the Avaya IX Tracking Camera TC220. For details on how to use the system after
setup, see the User Guide for Avaya IX Room Systems XT Series.
Use Avaya IX Tracking Camera TC220 as main camera
Step 1
Using the provided Visca and Power Cable connect at the rear of the tracking camera:
• The 8-pin connector to the Camera Ctrl IN socket
• The power Connector to the DC IN 12 V socket
Using The provided HDMI cable insert it in the HDMI connector of the tracking cable
Step 2
Attach the two connectors to the camera sockets at the rear of the XT Series endpoint:
• The HDMI connector to the vertical socket
• The connector for power and serial control to the horizontal socket.
Note: if for custom setup it’s necessary to power the camera with the power supply, it is available
in the optional cable kit.
Step 3
Check that HD1 camera is enabled in the menu Configure > Advanced > I/O connections >
Camera > HD1
Step 4
Set the camera driver to the option ”XT Series TC220 Camera” in the menu Configure > Advanced
> I/O connections > Camera > HD1

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 What’s New 21
What’s New
This section describes enhancements available in this software version 1.0.348 respect to
previous GA version 1.0.332.
Fixing
•Fix incorrect DHCP return code
•Fix minor issues related to video enhancements
Successfully Tested with XT version 9.2.1 or higher
Known Issues
Table 1: List of known issues in this version
Ticket ID
Description of Issue
Solution/Workaround / Comment
No icon is shown on the XT GUI notifying if the
Camera Tracking is ON or OFF.
Will be solved using the upcoming
Avaya IX Videoconferencing XT
Series R9.2.2 (Target GA end of
April 2020)
RVXT5000-2591
If the XT Endpoint's Audio is locally muted, the
Camera Tracking continues to work.
Will be solved using the upcoming
Avaya IX Videoconferencing XT
Series R9.2.2 (Target GA end of
April 2020)
RVXT5000-2592
Whenever blocking the Local Video, the Camera does
not set itself in Video Privacy Mode and continues
tracking the speaker even if its image is not
transmitted to remote parties.
Will be solved using the Avaya IX
Videoconferencing XT Series
V9.2.1.23 or the upcoming R9.2.2
(Target GA end of April 2020)
RVXT5000-2594
There is no Remote Control button or shortcut to Start
/ Stop the TC220 Camera Voice Tracking –the User
is forced to contact IT Admins to go into the Admin
parameters and disable it if needed.
Will be solved using the upcoming
Avaya IX Videoconferencing XT
Series R9.2.2 (Target GA end of
April 2020)
RVXT5000-2596
Noises –such as paper rustle caused by other people
around the table –may trigger the Camera Tracking
to change its position far from the Active Speaker.
RVXT5000-2597
Camera Image parameters may not be managed
correctly.
Will be solved using the Avaya IX
Videoconferencing XT Series
V9.2.1.23 or the upcoming R9.2.2
(Target GA end of April 2020)

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 Software Upgrade 21
Software Upgrade
This section explains how to upgrade your device.
Please refer to Avaya IX TC220 Software Upgrade Guide available on Avaya web site for details.
Preliminary
Step1 –TC220 connected to the XT codec as first camera
Please refer to “Connecting the Unit and Quick Setup”
Step2 –Set up the TC220 IP address
Using the XT Codec it’s possible to configure the TC220 IP address.
The steps are the following ones:
- Please enter in the HD1 Camera menu:
[WEB] ADMINISTRATOR SETTINGS->I/O CONNECTIONS->CAMERAS->HD1
[GUI] CONFIGURE->ADVANCED->I/O CONNECTIONS->CAMERAS->HD1
- Set Tracking=No and Save
Enter again in the HD1 menu and set the IP address mode, IP address, Subnet and Default
Gateway of the tracking camera.
WARNING
• The Tracking Camera TC220 Ethernet connection is used for software upgrade only. Do not
keep the cable inserted after the upgrade.

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 Software Upgrade 21
Upgrade
In order to perform the TC220 upgrade the steps are:
1. Connect and configure the IP Address of the Tracking camera as described in the “Preliminary”
section.
2. Save the “Avaya IX Tracking TC220 Software Upgrade package” .exe file in your Windows PC.
3. Verify that the PC is connected to the network in wired mode (otherwise the upgrade process
can be very slow when using a wireless connection) and that it can ping the TC220 camera ip
address. It is strongly suggested to upgrade the camera only when it is connected to the network
in wired mode.
4. Double click the software package .exe file.
5. Manually insert the IP address of the TC220 in the “IP Address Field” and click the “Check”
button to verify the current version running in the camera.
Warning
When the tool is executed, it automatically might detect the IP Address of the TC220 camera
that is in the same subnet of the PC that is running the upgrade tool and adds it inside the IP
Address field. Please verify that the IP Address field is filled with the right IP Address of the
TC220 you want to upgrade, set as described in the “Preliminary Section”.
6. Start the upgrade clicking on “Upgrade Button”. The progress while uploading file and writing it
to the camera are displayed below.
Warning
• Do not disconnect the Ethernet cable during the upgrade
7. Wait until the software upgrade is completed
8. The camera automatically reboots.
During this reboot no camera icon is displayed in the codec.
The cameras move to complete a new initialization.
9. Enter again in XT HD1 camera menu:
[WEB] ADMINISTRATOR SETTINGS->I/O CONNECTIONS->CAMERAS->HD1
[GUI] CONFIGURE->ADVANCED->I/O CONNECTIONS->CAMERAS->HD1
and set Tracking=Yes.

© 2020 Avaya Inc. All rights reserved
Release Notes for Avaya IX Tracking camera TC220 Copyright, Licensing and Credits 21
Copyright, Licensing and Credits
Third Party Open Source License, Copyright and Credits info and Commercial License Agreement
for Avaya Products are available at http://support.avaya.com/Copyright.
Disclaimers
While reasonable efforts were made to ensure that the information in this document was complete
and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes
and corrections to the information in this document may be incorporated in future releases.
Documentation Disclaimer
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version of this documentation unless such modifications, additions, or deletions were performed
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Third Party Products Disclaimer
Avaya Inc. is not responsible for the contents or reliability of any third-party product referenced
elsewhere within this Documentation, and Avaya does not necessarily endorse the products,
services, or information described or offered within them. We cannot guarantee that these
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