Avaya Integrated Management User manual

Avaya Integrated Management
Release 5.0
Network Management Console
14-300169
Issue 7
January 2008

© 2008 Avaya Inc.
All Rights Reserved.
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Issue 7 January 2008 3
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Who Should Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 1: Avaya Network Management. . . . . . . . . . . . . . . . . . 13
Avaya Network Management Overview . . . . . . . . . . . . . . . . . . . . . . . 14
Avaya Network Management Terms . . . . . . . . . . . . . . . . . . . . . . . . . 15
What is Avaya Network Management Server . . . . . . . . . . . . . . . . . . . . 15
What is Avaya Network Management Console . . . . . . . . . . . . . . . . . . . 16
What is a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What is Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What is Event Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
What’s New in This Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 2: Avaya Network Management Server. . . . . . . . . . . . . . 23
Introduction to Avaya Network Management Server . . . . . . . . . . . . . . . . 23
Starting Avaya Network Management Server . . . . . . . . . . . . . . . . . . . . 24
Stopping Avaya Network Management Server. . . . . . . . . . . . . . . . . . . . 24
Chapter 3: Avaya Network Management Console Introduction . . . . . 25
Starting Avaya Network Management Console . . . . . . . . . . . . . . . . . . . 26
Remote Access and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Licensing Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Avaya Network Management Console User Interface. . . . . . . . . . . . . . . . 30
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Network Tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Interfaces Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Alarms Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Modules Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Dialog Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Requesting Write Permission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Contents

Contents
4 Avaya Integrated Management Release 5.0 Network Management Console
Avaya Network Management Console Options . . . . . . . . . . . . . . . . . . . 36
SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Default SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . 37
Setting SNMP Access Parameters for IP Ranges . . . . . . . . . . . . . . 39
Setting Specific IP Parameters . . . . . . . . . . . . . . . . . . . . . . . . 40
Setting Connectivity Polling Parameters. . . . . . . . . . . . . . . . . . . . . 41
Selecting a Default Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting Read/Write Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting CM Server Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using Avaya Network Management Console Tables . . . . . . . . . . . . . . . . 45
Using Avaya Network Management Console Help . . . . . . . . . . . . . . . . . 46
Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . . . . . 46
Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . . . . 46
Chapter 4: Avaya Network Management Console Network Tree . . . . . 47
Introduction to the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Subnet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
The Device Type View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
The VoIP System View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Creating Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Modifying Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Deleting Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adding Branches in Custom Views. . . . . . . . . . . . . . . . . . . . . . 54
Modifying Branches in Custom Views . . . . . . . . . . . . . . . . . . . . 54
Deleting Branches in Custom Views . . . . . . . . . . . . . . . . . . . . . 55
Printing the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Searching the Tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 5: Launching Applications . . . . . . . . . . . . . . . . . . . . 59
Launching Device Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
IP Office Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
IP Office System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Web Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
PING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Avaya Site Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Avaya MultiSite Administration. . . . . . . . . . . . . . . . . . . . . . . . . . 63

Contents
Issue 7 January 2008 5
Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . . . . . 63
Avaya Voice Announcement Manager . . . . . . . . . . . . . . . . . . . . . . 64
Extreme EPICenter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Polycom GMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Launching Network-wide Applications . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 6: Avaya Network Management Console Tables. . . . . . . . . 69
The Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Network Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Network Table Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Viewing and Searching the Tables . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Choosing Table Parameters to Display . . . . . . . . . . . . . . . . . . . . . 74
Filtering the Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The Alarms Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Alarms Table Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
The Modules Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Modules Table Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Manually Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Device Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Deleting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
The Port Connections Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Port Connections Table Parameters . . . . . . . . . . . . . . . . . . . . . . . 82
The Registered Endpoints Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Registered Endpoints Table Parameters. . . . . . . . . . . . . . . . . . . . . 84
The Inventory Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Inventory Table Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Inventory Table Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Inventory Table Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Choosing Inventory Table Parameters to Display. . . . . . . . . . . . . . . . 90
Chapter 7: Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Introduction to Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Managing Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Creating a Network Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Opening a Network Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Saving a Network Map to a Different Name . . . . . . . . . . . . . . . . . . . 94
Printing a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Contents
6 Avaya Integrated Management Release 5.0 Network Management Console
Importing Devices into the Network Map . . . . . . . . . . . . . . . . . . . . . . 95
Exporting the Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
CSV File Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Chapter 8: Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . 97
Configuration Wizard Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using the Configuration Wizard Screens . . . . . . . . . . . . . . . . . . . . . . 97
Step 1 - Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Step 2 - Identify CM Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Add/Edit CM Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Create or Add SNMPv3 User . . . . . . . . . . . . . . . . . . . . . . . . . 101
Server Certificate Verification. . . . . . . . . . . . . . . . . . . . . . . . . 102
Provide SNMPv3 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . 102
Step 3 - Define SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . 104
Configure User SNMP Parameters . . . . . . . . . . . . . . . . . . . . . . 105
Step 4 - Specify IP Networks to be Managed . . . . . . . . . . . . . . . . . . 106
Configure Subnet Details . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Step 5 - Start Network Discovery . . . . . . . . . . . . . . . . . . . . . . . . . 108
Chapter 9: Introduction to the Discovery Window . . . . . . . . . . . . 109
Opening the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
The Discovery User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Discovery Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Subnets Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Discovery Dialog Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Discovery Log Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Discovery Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Closing the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Chapter 10: Discovering Your Network . . . . . . . . . . . . . . . . . . 113
Setting Discovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Configuring Discovery Method and Range . . . . . . . . . . . . . . . . . . . 114
Configuring Discovery’s Naming Method . . . . . . . . . . . . . . . . . . . . 116
Selecting Device Types to Discover . . . . . . . . . . . . . . . . . . . . . . . 118
Using the Discovery Scheduler. . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Discovering Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Discovering All Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . 122
Discovering Nodes on Specific Subnets. . . . . . . . . . . . . . . . . . . . . 123
Manually Adding Subnets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Contents
Issue 7 January 2008 7
Modifying Subnets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Subnet Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Deleting Subnets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Configuring Router Access Parameters . . . . . . . . . . . . . . . . . . . . . 129
Saving the Discovery Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Deleting Log Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Clearing the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Chapter 11: Introduction to the Event Manager . . . . . . . . . . . . . . 133
Event Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Viewing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
The Event Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 134
The Event Log Browser User Interface. . . . . . . . . . . . . . . . . . . . . . 134
Event Log Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . 135
The Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
The Event Configuration User Interface . . . . . . . . . . . . . . . . . . . . . 138
Event Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . 139
The Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Assign Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Event Configuration Form Area. . . . . . . . . . . . . . . . . . . . . . . . 141
The Action List User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Action List Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
The Action Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Closing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Chapter 12: Managing Events . . . . . . . . . . . . . . . . . . . . . . . 145
Managing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Event Log Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Filtering Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Filtering by Severity Level. . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Filtering by Category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Filtering by IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Filtering by Device Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Filtering by Acknowledged . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Viewing All Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Acknowledging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Deleting Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Contents
8 Avaya Integrated Management Release 5.0 Network Management Console
Editing Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Saving the Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Defining Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Actions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Adding Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Modifying Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Action Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Action Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Action Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Deleting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Applying Changes to the Action List. . . . . . . . . . . . . . . . . . . . . . . 158
Action Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Assigning Actions to Events . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Configuring Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Event Forwarding Sources . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Configuring Forwarding Recipients . . . . . . . . . . . . . . . . . . . . . 162
Appendix A: Network Management Menus . . . . . . . . . . . . . . . . 163
Avaya Network Management Console Menus . . . . . . . . . . . . . . . . . . . . 163
Avaya Network Management Console File Menu . . . . . . . . . . . . . . . . 164
Avaya Network Management Console Edit Menu . . . . . . . . . . . . . . . . 164
Avaya Network Management Console View Menu . . . . . . . . . . . . . . . 165
Avaya Network Management Console Actions Menu . . . . . . . . . . . . . . 165
Avaya Network Management Console Tools Menu . . . . . . . . . . . . . . . 166
Avaya Network Management Console Help Menu. . . . . . . . . . . . . . . . 167
Discovery Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Discovery File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Discovery Edit Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Discovery View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Discovery Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Discovery Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Event Log Browser Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Event Log Browser File Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Event Log Browser Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Event Log Browser View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Event Log Browser Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Event Configuration Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Event Configuration File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Event Configuration Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Contents
Issue 7 January 2008 9
Event Configuration Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . 173
Event Configuration Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . 173
Action List Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Action List File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Action List Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Action List Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Action List Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Contents
10 Avaya Integrated Management Release 5.0 Network Management Console

Issue 7 January 2008 11
Preface
Welcome to Avaya Network Management. This chapter provides an introduction to the structure
and assumptions of this manual. It includes the following sections:
●The Purpose of This Manual - A description of the goals of this manual.
●Who Should Use This Manual - The intended audience of this manual.
●Organization of This Manual - The structure of this manual.
The Purpose of This Manual
This manual contains information needed to use Avaya Network Management, efficiently and
effectively.
Who Should Use This Manual
This manual is intended for network managers familiar with network management and its
fundamental concepts.
Organization of This Manual
This manual is structured to reflect the following conceptual divisions:
●Preface - A description of the manual’s purpose, intended audience, and organization.
●Avaya Network Management - An overview of Avaya Network Management, including a
discussion of basic network management concepts.
●Avaya Network Management Server - An overview of Avaya Network Management Server
including instructions on starting Avaya Network Management Server from your computer.
●Avaya Network Management Console Introduction - An introduction to Avaya Network
Management Console, including instructions on starting Avaya Network Management
Console, a detailed description of Avaya Network Management Console’s user interface,
and instructions on how to use Avaya Network Management Console’s on-line help.

Preface
12 Avaya Integrated Management Release 5.0 Network Management Console
●Avaya Network Management Console Network Tree - A description of the Avaya Network
Management Console network tree including its default views - the Subnet View and
Device Type View - and the VoIP System View for networks containing VoIP devices. It
also includes instructions on how to create custom views and search the tree.
●Launching Applications - Instructions on how to launch device-specific and network-wide
applications from Avaya Network Management Console.
●Avaya Network Management Console Tables - A description of the contents of the Avaya
Network Management Console network table in different views, and instructions on how to
add, delete, and modify objects in the table.
●Network Maps - An explanation of Network Maps, instructions on how to create, open,
save, and print Network Maps, and instructions on importing devices into Network Maps
and exporting devices from Network Maps.
●Configuration Wizard - Information and instructions for using the Configuration Wizard.
●Introduction to the Discovery Window - Instructions on how to open and close the
Discovery window and a description of the Discovery window.
●Discovering Your Network - Instructions on how to use Avaya Network Management to
discover the subnets, nodes, and VoIP devices on your network. It also includes an
explanation of the Discovery Log and how to configure a router’s access parameters using
SNMP V1 or SNMP V3 protocol.
●Introduction to the Event Manager - Instructions on how to open and close the Event
Manager and a description of the Event Manager.
●Managing Events - Instructions on how to use the Event Manager to view, filter, and delete
events from the Event Log Browser, define event actions, and assign actions to events.
●Network Management Menus - A description of the structure of the menus in the Network
Management Console.

Issue 7 January 2008 13
Chapter 1: Avaya Network Management
This chapter provides an overview and general description of Avaya Network Management. It
includes the following sections:
●Avaya Network Management Overview - A general description of Avaya Network
Management.
●Avaya Network Management Terms - Definitions of terms used in this documentation.
●What is Avaya Network Management Server - A description of the Avaya Network
Management Server and its functions.
●What is Avaya Network Management Console - A description of Avaya Network
Management Console and its functions.
●What is a Network Map - A description of Network Maps and their functions.
●What is Discovery - A description of Network Management’s Discovery feature.
●What is Event Handling - A description of events and how to view them using the Event
Manager.
More detailed information about each of these topics can be found in subsequent chapters.

Avaya Network Management
14 Avaya Integrated Management Release 5.0 Network Management Console
Avaya Network Management Overview
Avaya Network Management includes Avaya Network Management Server and Avaya Network
Management Console, an application that allows you to view the devices in your network.
Avaya Network Management Console also provides a platform from which you can launch
applications to manage network devices and monitor the traffic on your network. In addition,
Avaya Network Management provides a Discovery service that can search your network for
devices and an Event Log that reports network events.
Avaya Network Management uses a client/server architecture, enabling multiple users to
access the Avaya Network Management Server simultaneously. Web based technology
provides a method for accessing and managing your network from any computer with Internet
access.
The figure below illustrates the flow of information between the different components that
comprise Avaya Network Management and Avaya Network Management applications.
Figure 1: Network Management Overview
When Avaya Network Management Server is launched, it runs a number of daemons, which
poll the network devices listed in the default Network Map to determine their status and updates
their colors in the Avaya Network Management Console View Area. Users can manage devices
or launch network-wide applications via Avaya Network Management Console. Avaya Network
Avaya Network
Management Console
Local Access
Avaya Network
Management
Console
Remote Access
Internet
Avaya Network
Management
Console Server
Device Managers
Network-wide
Applications
Daemons
Postgres
Database
User Input User Input
Device Managers
Network-wide
Applications
i40
i120
AM110
Network
Devices

Avaya Network Management Terms
Issue 7 January 2008 15
Management Console communicates these requests to Avaya Network Management Server,
which launches the correct applications. When run remotely, these applications are uploaded
from Avaya Network Management Server to the remote station.
Avaya Network Management Terms
The following table provides a list of terms used in Avaya Network Management documentation
with their descriptions.
What is Avaya Network Management Server
Avaya Network Management Server communicates with the devices in the network via Simple
Network Management Protocol (SNMP) V1 or V3. It receives user input via Avaya Network
Management Console and updates Avaya Network Management Console with information from
the network devices. Avaya Network Management Server runs in the background as a
Windows Vista/2003/2000/XP service. The server provides a central address for event
reporting. It passes traps to Avaya Network Management Console for display in the Event Log
Browser. For more information about event handling and traps, refer to What is Event
Handling on page 18.
Table 1: Network Management Terms
Term Description
Best Name The best name for a device known to Network Management. For
information on defining the method used by Network Management to
arrive at the Best Name, refer to Configuring Discovery’s Naming
Method on page 116.
Branch An intermediate level in the Network Tree. Branches include device types,
subnets, and user defined branches in custom views of the network.
Postgres
Database A database where information about the devices in the Network Map is stored.
Network Map The set of devices that are known to Avaya Network Management Server.
Node A network device. Nodes include (but are not limited to) switches, hubs,
routers, network printers, and computers.
Object A branch or node in the network.
Poll A request by an application for information from a device.

Avaya Network Management
16 Avaya Integrated Management Release 5.0 Network Management Console
In addition, Avaya Network Management Server enables you to operate Avaya Network
Management Console from a remote location. This feature provides a method for managing
your network from any computer connected to the Internet. By pointing your web browser to
Avaya Network Management Server’s IP address, you can access Avaya Network
Management Console and manage your network. For more information on running Avaya
Network Management Console from a remote location, refer to Starting Avaya Network
Management Console on page 26.
What is Avaya Network Management Console
Avaya Network Management Console is the user interface to Avaya Network Management
Server. It receives information from Avaya Network Management Server and sends the server
information input by the user. Avaya Network Management Console displays the devices in the
current Network Map using a hierarchical tree. The tree can be organized by subnet or device
type, or logically by voice system hierarchy. Additionally, you can create custom views of the
network.
Figure 2: Avaya Network Management Console
When a device in the Network Tree is selected, information about the selected device appears
in the Network Table. You can then modify the device’s parameters. Avaya Network
Management Console also provides the ability to launch applications that communicate directly
Menu Bar
Toolbar
View Tabs
Network Tree
Search
Area
Licensing
Information
Interfaces
Tab Alarms Tab
Network
Table
Dialog
Area
Status
Bar

What is a Network Map
Issue 7 January 2008 17
with the device. These applications allow you to manage the device via its Command Line
Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you
select an Avaya G350 Device in the Network Table, you can launch Telnet to configure the
device via its CLI, or launch Avaya G350 Device Manager to configure and monitor the device
via its management application. In addition, Avaya Network Management Console allows you to
launch network-wide applications such as, Avaya Software Update Manager for updating
embedded software.
What is a Network Map
A Network Map consists of all of the devices known to Avaya Network Management Server,
their physical connectivity to ports, and their relationship in the voice hierarchy. The list of
devices is stored in the database, along with basic information about each device. When
Avaya Network Management Console opens, Avaya Network Management Server extracts
information about the devices in the Network Map from the database. These devices are
displayed in the Network Tree.
Devices can be added to the current Network Map using Discovery or the Add Device dialog
box. Devices in the Network Map can also be modified. All changes to the Network Map are
stored in the database.
You can maintain multiple Network Maps by saving individual maps with unique names. The
Network Map whose devices are visible in Avaya Network Management Console is the current
Network Map.
Note:
Note: Changing the map affects all open network-wide applications.
You can also create a text file that contains the necessary information about each device you
want to add to the current Network Map and import the devices listed in the file into the Network
Map. For more information on importing devices into the Network Map, refer to Importing
Devices into the Network Map on page 95.
Avaya Network Management Server can also export the information in the current Network Map
to a CSV file. For more information on exporting the device information from the current
Network Map, refer to Exporting the Network Map on page 95.

Avaya Network Management
18 Avaya Integrated Management Release 5.0 Network Management Console
What is Discovery
Avaya Network Management uses Discovery to detect or ’discover’ your network. The
Discovery tool discovers subnets and nodes, the physical port location of the devices, the
Avaya VoIP hierarchy, phone information and phone locations for IP, analog and digital phones.
The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition,
you can instruct Discovery to use ICMP Echo (ping) to search the network. You can instruct
Discovery to search your entire network, limit the search to selected subnets, or update
information about the objects in the Network View.
The Discovery window displays the results of your search. You can apply the results of a
Discovery to the current Network Map.
What is Event Handling
Events are unexpected or extraordinary occurrences in your network. Examples of events
include the loss of a port’s connection, the insertion or removal of a module from a device, and
the failure of a fan or power supply. Network Management provides a method of reporting
network events.
Note:
Note: For the purposes of this document, the terms ‘event’ and ‘trap’ are used
interchangeably.
Network Management communicates with device agents using SNMP. Device agents can send
traps to Avaya Network Management Server reporting on the status of their ports, modules, etc.
The server then passes traps to the relevant managers of the device involved and updates the
Event Manager.
To receive traps using Avaya Network Management, network devices must be configured to
send traps to the Avaya Network Management Server. For information on configuring Avaya
LAN and backbone devices to send traps to Avaya Network Management Server, refer to the
User Guide or Device Manager User Guide for the devices in your network. The Event Manager
maintains a log of all traps received from the devices in the network. These traps can be viewed
in the Event Log Browser.

What is Event Handling
Issue 7 January 2008 19
Figure 3: Event Handling Flow
Traps are categorized by their severity. Some traps report events that are not problems. An
example of this type of trap is the insertion of a module into a device. These traps have a
severity level of Info. Other traps require more attention, such as the loss of a regular port’s
connection. Traps of this type have a severity level of Warning. Finally, there are traps, such as
the failure of a backbone link, which require immediate attention. These traps have a severity
level of Minor, Major, or Critical.
Network Devices SNMP
Avaya Network Management Console
Event Lo
g
Browser
Avaya
Network
Management
Server
Avaya Network
Management Console
Device
Managers
Network
Appli-
cations

Avaya Network Management
20 Avaya Integrated Management Release 5.0 Network Management Console
Figure 4: Event Log Browser
The Event Manager displays all of the traps sent by Avaya Network Management Server. In the
Event Manager you can:
●Sort the Event Log Browser by any of its fields.
●Filter the traps displayed and change the severity of selected traps.
●Acknowledge traps to help you remember which traps you have already seen.
●Define the format of the description field.
●Delete traps, signifying that the problem causing the trap was resolved.
In addition, the Event Manager allows you to define event actions. Event actions can include
notification via a pop-up, audible, or e-mail message or the running of a script. Actions can be
assigned to any network events. You can also limit the action to events from specified sources.
This feature enables you to receive immediate notification of important network events.
The Event Manager can also act as a trap surrogate, forwarding all, or selected, traps to other
devices.