Avaya Network Management Console User manual

Avaya Network
Management
Console
User Guide
May 2004

Avaya Network Management Console User Guide
© 2004 Avaya Inc. All rights reserved.
The products, specifications, and other technical information regarding the products
contained in this document are subject to change without notice. All information in this
document is believed to be accurate and reliable, but is presented without warranty of any
kind, express or implied, and users must take full responsibility for their application of any
products specified in this document. Avaya disclaims responsibility for errors which may
appear in this document, and it reserves the right, in its sole discretion and without notice, to
make substitutions and modifications in the products and practices described in this
document.
Avaya™, P330™, P580/P882™, S8100™, S8300™, S8700™, DEFINITY®, and SMON™ are
trademarks of Avaya Inc.
© 2004 Avaya Inc. All rights reserved. All trademarks identified by the ® or ™ are registered
trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property
of their respective owners.
Release 2.002

Avaya Network Management Console User Guide iii
Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
The Purpose of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Who Should Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1 — Network Management in Standalone Mode. . . . . . . . . 1
Network Management In Standalone Mode Overview . . . . . . . . . . .2
Network Management in Standalone Mode Terms . . . . . . . . . . . . . .3
What is Avaya Network Management Server . . . . . . . . . . . . . . . . . .4
What is Avaya Network Management Console . . . . . . . . . . . . . . . . .4
What is a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
What is Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
What is Event Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
What is Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 2 — Avaya Network Management Server. . . . . . . . . . . . . . 10
Introduction to Avaya Network Management Server . . . . . . . . . . .10
Starting Avaya Network Management Server . . . . . . . . . . . . . . . . .10
Stopping Avaya Network Management Server . . . . . . . . . . . . . . . .12
Chapter 3 — Avaya Network Management Console Introduction . 13
Starting Avaya Network Management Console . . . . . . . . . . . . . . . .13
Avaya Network Management Console User Interface . . . . . . . . . . .14
Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Requesting Write Permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Avaya Network Management Console Options . . . . . . . . . . . . . . . .20
SNMP Access Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Default SNMP Access Parameters . . . . . . . . . . . . . . . . . . . .21
Setting SNMP Access Parameters for IP Ranges . . . . . . . . .23
Setting Specific IP Parameters . . . . . . . . . . . . . . . . . . . . . . .25
Setting Connectivity Polling Parameters . . . . . . . . . . . . . . . . . .26
Selecting a Default Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Setting Read/Write Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . .28

iv Avaya Network Management Console User Guide
Table of Contents
Using Avaya Network Management Console Tables . . . . . . . . . . . .29
Using Avaya Network Management Console Help . . . . . . . . . . . . .29
Opening the Help to the Contents Page . . . . . . . . . . . . . . . . . .29
Opening the Help to a Topic of Interest . . . . . . . . . . . . . . . . . . .29
Closing Avaya Network Management Console . . . . . . . . . . . . . . . .30
Chapter 4 — Avaya Network Management Console Network Tree 31
Introduction to the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
The Subnet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
The Device Type View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
The System View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Creating Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Modifying Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . .36
Deleting Custom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Adding Branches in Custom Views . . . . . . . . . . . . . . . . . .37
Modifying Branches in Custom Views . . . . . . . . . . . . . . . .38
Deleting Branches in Custom Views . . . . . . . . . . . . . . . . . .38
Printing the Network Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Searching the Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 5 — Avaya Network Management Console Network Table41
Using the Network Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Network Table Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Network Table Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Managing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Manually Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Device Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Chapter 6 — Avaya Network Management Console
Application Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Launching Device Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Web Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
PING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Avaya Site Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Avaya MultiSite Administration . . . . . . . . . . . . . . . . . . . . . . . .53
Avaya Fault and Performance Manager . . . . . . . . . . . . . . . . . .53
Avaya VAL Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Avaya Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Launching Network-wide Applications . . . . . . . . . . . . . . . . . . . . . .55

Avaya Network Management Console User Guide v
Table of Contents
Chapter 7 — Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Introduction to Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Managing Network Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Creating a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Opening a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Saving a Network Map to a Different Name . . . . . . . . . . . . . . .58
Printing a Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Importing Devices into the Network Map . . . . . . . . . . . . . . . . . . . .59
Exporting the Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
CSV File Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 8 — Introduction to the Discovery Window . . . . . . . . . . . . 62
Opening the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
The Discovery User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Discovery Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Subnets Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Discovery Dialog Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Discovery Log Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Discovery Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Closing the Discovery Window . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Chapter 9 — Discovering Your Network . . . . . . . . . . . . . . . . . . . . . . 67
Setting Discovery Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Configuring Discovery Method and Range . . . . . . . . . . . . . . . .68
Configuring Discovery’s Naming Method . . . . . . . . . . . . . . . . .70
Selecting Device Types to Discover . . . . . . . . . . . . . . . . . . . . . .73
Using the Discovery Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Discovering Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Discovering All Subnets and Nodes . . . . . . . . . . . . . . . . . . . . . .76
Discovering Nodes on Specific Subnets . . . . . . . . . . . . . . . . . . .77
Manually Adding Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Modifying Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Subnet Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Deleting Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Using the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Configuring Router Access Parameters . . . . . . . . . . . . . . . . . . .83
Saving the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Deleting Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Clearing the Discovery Log . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Manually Discovering System View . . . . . . . . . . . . . . . . . . . . . . . . .85
Using the System View Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Chapter 10 — Introduction to the Event Manager . . . . . . . . . . . . . . 86
Event Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Viewing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
The Event Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .87
The Event Log Browser User Interface . . . . . . . . . . . . . . . . . . .87

vi Avaya Network Management Console User Guide
Table of Contents
Event Log Browser Toolbar . . . . . . . . . . . . . . . . . . . . . . . .88
The Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Status Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
The Event Configuration User Interface . . . . . . . . . . . . . . . . . .90
Event Configuration Toolbar . . . . . . . . . . . . . . . . . . . . . . .91
The Event Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Assign Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . .92
Event Configuration Form Area . . . . . . . . . . . . . . . . . . . . .93
The Action List User Interface . . . . . . . . . . . . . . . . . . . . . . . . . .94
Action List Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
The Action Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Action Form Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Closing the Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chapter 11 — Managing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Managing Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Trap Log Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Filtering Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Filtering By Severity Level . . . . . . . . . . . . . . . . . . . . . . . . .99
Filtering By IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Filtering By Device Type . . . . . . . . . . . . . . . . . . . . . . . . . .101
Filtering By Acknowledged . . . . . . . . . . . . . . . . . . . . . . .101
Viewing All Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Acknowledging Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Deleting Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Editing Severity Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Saving the Trap Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Defining Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Actions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Adding Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Modifying Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Action Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Action Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Action Audio Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Deleting Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Applying Changes to the Action List . . . . . . . . . . . . . . . . . . . .110
Action Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Configuring Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Assigning Actions to Events . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Configuring Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . .114
Event Forwarding Sources . . . . . . . . . . . . . . . . . . . . . . . .116
Configuring Forwarding Recipients . . . . . . . . . . . . . . . . .116
Chapter 12 — Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Introduction to Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Remote Access and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Starting a Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Avaya Network Management Console User Guide vii
Table of Contents
Appendix A — Network Management Menus . . . . . . . . . . . . . . . . 119
Avaya Network Management Console Menus . . . . . . . . . . . . . . . .119
Avaya Network Management Console File Menu . . . . . . . . . .119
Avaya Network Management Console Edit Menu . . . . . . . . .120
Avaya Network Management Console View Menu . . . . . . . .121
Avaya Network Management Console Actions Menu . . . . . .121
Avaya Network Management Console Tools Menu . . . . . . . .122
Avaya Network Management Console Help Menu . . . . . . . . .123
Discovery Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Discovery File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Discovery Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Discovery View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Discovery Actions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Discovery Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Event Log Browser Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Event Log Browser File Menu . . . . . . . . . . . . . . . . . . . . . . . . .125
Event Log Browser Edit Menu . . . . . . . . . . . . . . . . . . . . . . . .125
Event Log Browser View Menu . . . . . . . . . . . . . . . . . . . . . . . .126
Event Log Browser Help Menu . . . . . . . . . . . . . . . . . . . . . . . .126
Event Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration File Menu . . . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration Edit Menu . . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration Tools Menu . . . . . . . . . . . . . . . . . . . . . .127
Event Configuration Help Menu . . . . . . . . . . . . . . . . . . . . . . .128
Action List Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Action List File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Action List Edit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Action List Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Action List Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Avaya Network Management Console User Guide viii
Preface
Welcome to Avaya Network Management Console in Standalone Mode.
This chapter provides an introduction to the structure and assumptions
of this manual. It includes the following sections:
•The Purpose of This Manual - A description of the goals of this
manual.
•Who Should Use This Manual - The intended audience of this
manual.
The Purpose of This Manual
This manual contains information needed to use Avaya Network
Management Console in Standalone Mode efficiently and effectively.
Who Should Use This Manual
This manual is intended for network managers familiar with network
management and its fundamental concepts.
Organization of This Manual
This manual is structured to reflect the following conceptual divisions:
•Preface - A description of the manual’s purpose, intended
audience, and organization.
•Network Management in Standalone Mode - An overview
of Avaya Network Management Console in Standalone Mode,
including a discussion of basic network management concepts.
•Avaya Network Management Server - An overview of
Avaya Network Management Server including instructions on
starting Avaya Network Management Server from your
computer.

Avaya Network Management Console User Guide ix
Preface
•Avaya Network Management Console Introduction - An
introduction to Avaya Network Management Console, including
instructions on starting Avaya Network Management Console, a
detailed description of Avaya Network Management Console’s
user interface, and instructions on how to use Avaya Network
Management Console’s on-line help.
•Avaya Network Management Console Network Tree - A
description of the Avaya Network Management Console network
tree including its default views - the Subnet View and Device
Type View - and the System View for networks containing VoIP
devices. It also includes instructions on how to create custom
views and search the tree.
•Avaya Network Management Console Network Table - A
description of the Avaya Network Management Console network
table and instructions on how to add, delete, and modify objects
in the table.
•Avaya Network Management Console
Application Launcher - Instructions on how to launch device-
specific and network-wide applications from Avaya Network
Management Console.
•Network Maps - An explanation of Network Maps, instructions
on how to create, open, save, and print Network Maps, and
instructions on importing devices into Network Maps and
exporting devices from Network Maps.
•Introduction to the Discovery Window - Instructions on how
to open and close the Discovery window and a description of the
Discovery window.
•Discovering Your Network - Instructions on how to use
Network Management in Standalone Mode to discover the
subnets, nodes and VoIP devices on your network. It also includes
an explanation of the Discovery Log and how to configure a
router’s access parameters including SNMP V1 or SNMP V3
protocol.
•Introduction to the Event Manager - Instructions on how to
open and close the Event Manager and a description of the Event
Manager.
•Managing Events - Instructions on how to use the Event
Manager to view, filter, and delete events from the Event Log
Browser, define event actions, and assign actions to events.
•Remote Access - Instructions on running Avaya Network
Management Console remotely, including security issues.

Avaya Network Management Console User Guide 1
1Network Management in
Standalone Mode
This chapter provides an overview of Network Management in
Standalone Mode and provides a general description of network
management using Network Management in Standalone Mode. This
chapter includes the following sections:
•Network Management In Standalone Mode Overview - A
general description of Network Management in Standalone
Mode.
•Network Management in Standalone Mode Terms -
Definitions of terms used in this documentation.
•What is Avaya Network Management Server - A description
of the Avaya Network Management Server and its functions.
•What is Avaya Network Management Console - A
description of Avaya Network Management Console and its
functions.
•What is a Network Map - A description of Network Maps and
their functions.
•What is Discovery - A description of Network Management’s
Discovery feature.
•What is Event Handling - A description of events and how to
view them using the Event Manager.
•What is Remote Access - An description of the remote access
capability of Network Management in Standalone Mode.
More detailed information about each of the topics can be found in
subsequent chapters.