Avaya Integral D3 User manual

IP Telephony
Contact Centers
Mobility
Services
Benutzerhandbuch
User’s guide
Manual de usuario
Manuel utilisateur
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Gebruikersdocumentatie
Integral D3 mobile
connected to Integral 3 / 5

Getting to know your handset Integral 5
2
Important information
Where you can use your handset
The Integral D3 mobile is suitable for use in the office, outside or in dusty
environments. It complies with protection class IP 65, and is hose- and
dust-proof.
Protect from interference
Other electronic devices are usually protected from high-frequency
radiation. However if such a device is insufficiently shielded, malfunctions
may occur.
Never unscrew the handset housing!
The housing could be damaged as a result. It does not contain any parts
which you can repair yourself.
Tips on location
Put your charger on a non-slip surface, especially if furniture is new or has
been treated with care materials. Varnishes or care materials may contain
substances that can soften the feet of the charger, and the softened feet
may leave undesirable marks on the surface of the furniture. Avaya is not
liable for damage of this kind.
Care
Clean your telephone with a soft, lint-free cloth.
If desired, the cloth may be moistened using a mild household cleaner, pla-
stics cleaner or disinfectant.
Do not use aggressive household cleaners (e.g. scouring agent) or sol-
vents!
Scope of delivery
Please check the components included in delivery as soon as you receive
your Integral D3 mobile:
-- D3 mobile handset with installation guide
-- Rechargeable battery -- MEMCard
-- Classic charger -- Mains plug
-- Short-operating instructions
-- CD-ROM with detailed operating instructions
Please dispose of discharged batteries only.

Getting to know your handset
Integral 5
3
Important information continued
Authorisation and conformity
We, Avaya GmbH & Co. KG, declare that the product Integral D3 mobile
complies with the basic requirements and other relevant provisions of gui-
deline 1999/5/EU (R&TTE).
This device is suitable for connection to radio-interfaces (DECTt)of
Avaya telecommunications systems and satisfies the fundamental require-
ments according to EU-guideline 1999/5/EU (Radio and Telecommunica-
tions Terminal Equipment, R&TTE).
Due to its design this device is not suitable for direct operation on interfaces
to public telecommunications networks.
In the unlikely event of any problems occurring during operation, please
contact your dealer or your system administrator.
The declaration of conformity can be viewed at the following Internet ad-
dress: www.avaya.de/gcm/emea/de/includedcontent/conformity.htm or look
in the index under the keyword: conformity.
This device operates in conformity with the DECTtsystem with a fre-
quency range of 1880 to 1900 MHz. The allocation of this frequency range
in the frequency utilisation plan is initially valid until 2008 and will be exten-
ded in accordance with European harmonisation.
DECT is a registered trademark of ETSI

Getting to know your handset Integral 5
4
Important information continued
Restricted use of some functions
These instructions describe all telephone functions which you can use with
the latest system software. Some functions cannot be performed with older
software or with Integral 3! Please contact your system administrator for
more detailed information.
Operating the battery
Initially, charge the battery to full capacity and during the first week of ope-
ration always return the handset to the charger nest. New battery cells will
in general reach full capacity only after you have charged/discharged them
several times.
Batteries must be used in the appropriate manner. Avaya is not liable for
any damages which may occur as a result of inappropriate handling of the
battery.
When the batteries are exhausted -- Consumer information
Do not throw exhausted batteries into the dustbin! Take them to a municipal
collection centre or to your dealer where they can be disposed of in an
environmentally responsible fashion.
Always dispose of old equipment correctly -- keep our environment
tidy
Old electrical and electronic equipment marked with this
symbol can contain substances hazardous to human
beings and the environment. Never dispose of these items
together with unsorted municipal waste (household wa-
ste). In order to protect the environment, public collection
points have been set up to ensure the correct disposal of
old electrical and electronic equipment marked with this
symbol.
To reduce the risk of these substances being released into
the environment and to reduce the burden on natural re-
sources, it is also possible to participate in Avaya’s used
equipment return system. This system ensures the correct
recycling of old equipment as well as the reutilisation of
individual components.

Getting to know your handset
Integral 5
5
Table of Contents
Getting to know your handset
Important information 2...........................................
Overview 7......................................................
Display 8.......................................................
Commissioning 11................................................
Basic rules of operation 18.........................................
The functions
Telephoning as usual 22...........................................
Callback 25......................................................
Consultation call and call transfer 27.................................
Conference 29....................................................
Second call during a conversation 30................................
Abbreviated dialling 31.............................................
Local telephone directory 32........................................
Central telephone directory 36......................................
Call list 39........................................................
Messages 42.....................................................
Sending messages 43.............................................
Suppression of call numberdisplay 45................................
Follow me (Call diversion from) 46...................................
Call diversion 48..................................................
Signalling calls on two telephones (twinning) 52.......................
Changing call divert/twinning remotely 53.............................
Call forwarding 55.................................................
Announcement 56.................................................
Pick-up 57.......................................................
Accepting calls from ringing lines 58.................................
DTMF-postdialling 59..............................................
Call charge display 60.............................................
Muting the microphone 61..........................................
Hear conversation via loudspeaker (handsfree operation) 62............
Setting the handset 63.............................................
Emergency call 77................................................
Personal Identification Number (PIN) 79..............................
Locking the handset 80............................................
Do not disturb 82..................................................

Getting to know your handset Integral 5
6
Table of Contents continued
Language 83.....................................................
Own allocation 84.................................................
Own allocation and call diversion off 85..............................
Disconnecting from hunt groups 86..................................
Opening the door from the handset 87...............................
Associated subscriber 88...........................................
Subscriber group 91...............................................
Code 94.........................................................
Voice mail 95.....................................................
Using the handset in different systems 96............................
Appendix
Codes for your handset 99.........................................
Technical data 101................................................
Table of characters 102............................................
Key words 103....................................................

OverviewIntegral 5
7
Overview
Digit keys
for digits and letters
Hash button
2nd function:
redialling
R button
Signal button
for functions in
a telephone system
2nd function:
handsfree operation Handset button
corresponds to
lifting and replacing
the handset
Left softkey
Functions depend
on status (shown
in display). Also
for switching off.
Display
indicates call
numbers and
settings
Right softkey
Functions depend
on status (shown
in display). Also for
switching on.
Star button
2nd function: for
special functions
Headset socket
Button 1
2nd function:
Mute
Button 0
2nd function: call list,
message list
Microphone
Handsfree-
loudspeaker
on rear of casing
Selector
to confirm settings
or to open the status
menu;
arrow keys to scroll
in the menu
Emergency call key
Handset
R
OK
12
ABC
4GHI
7PQRS 9WXYZ
5JKL
8
0
TUV
6MNO
3DFG

Overview Integral 5
8
Display
Text and symbols in the display facilitate operation. They guide you through
the menus and inform you about the status of your handset.
The functions of the right and left softkeys change according to the current
status. The functions are shown in the display directly above the softkeys.
The lines in the display
Symbol line indicates the status of the telephone.
7442
Smith
Two text lines e.g. for name and call number
Clrdown Menu
F
u
n
c
t
i
o
n
o
f
t
h
e
r
i
g
h
t
s
o
f
t
k
e
y
e
g
M
e
n
u
F
u
n
c
t
i
o
n
o
f
t
h
e
r
i
g
h
t
s
o
f
t
k
e
y
e
.
g
.
M
e
n
u
F
u
n
c
t
i
o
n
o
f
t
h
e
l
e
f
t
s
o
f
t
k
e
y
e
g
C
l
r
d
o
w
n
F
u
n
c
t
i
o
n
o
f
t
h
e
l
e
f
t
s
o
f
t
k
e
y
,
e
.
g
.
C
l
r
d
o
w
n
Meaning of symbols
Battery full, Battery nearly full, Battery almost empty,
Battery empty, (battery symbol flashing) Capacity for less than five
minutes.
Mute: The microphone is off. Your call partner cannot hear you.
No call signal: The call signal has been set to mute or vibrate.
Lock: The handset is locked.
Handset: The handset has a telephone connection.
Multifrequency code: Each push of the button is transferred to the
connection subscriber (MFC post-dialling) as an (audible) DTMF tone
Headset: You are making a call using the headset. The housing micro-
phone and -loudspeaker are automatically switched off.
Special functions activated: Star button is pressed for a long period.
Loudspeaker: The loudspeaker for handsfree operation on the rear
side of the housing is switched on.
Within range of system: Your handset is within range of a base sta-
tion. You may make a call.
Connection to system: Your handset has an active radio connection to
the base station.

OverviewIntegral 5
9
Display continued
The display on your handset can show 16 characters on each line.
The layout of the display contents depends on the status of your handset.
In basic state
7442
Smith
The display shows your number and your name.
Menu
Name display
Conversation
2492
If you are calling a subscriber, the display shows
t
h
e
s
u
b
s
c
ri
b
e
r’
s
c
a
ll n
u
m
b
e
r
a
n
d
/
o
rn
a
m
e
.
Clrdown Menu
t
h
e
s
u
b
s
c
r
i
b
e
r
s
c
a
l
l
n
u
m
b
e
r
a
n
d
/
o
r
n
a
m
e
.
When making a call
0004434758739124 The display shows the number and where available
t
h
e
n
a
m
e
.
Clrdown Menu
t
h
e
n
a
m
e
.
If you receive a call (standard display)
Call
0004434758739124
The display shows the number and, where available,
t
h
e
n
a
m
e
.
Clrdown Menu
t
h
e
n
a
m
e
.
If you receive a call (extended display)
Call
39124 -> 750531
If you receive a diverted call or if call display A-->B is
a
c
t
iv
a
t
e
d
,
t
h
e
n
u
m
b
e
r
b
e
in
g
c
a
ll
e
d
i
s
a
l
s
o
d
i
s
p
l
a
y
e
d
.
Clrdown Menu
a
c
t
i
v
a
t
e
d
,
t
h
e
n
u
m
b
e
r
b
e
i
n
g
c
a
l
l
e
d
i
s
a
l
s
o
d
i
s
p
l
a
y
e
d
.
Call diversion
7442 -> Wagner
Smith The display shows your number and the name or call
n
u
m
b
e
r
t
o
w
h
i
c
h
y
o
u
h
a
v
e
d
i
v
e
r
t
e
d
y
o
u
r
c
a
l
l
s
.
Clrdown Menu
n
u
m
b
e
r
t
o
w
h
i
c
h
y
o
u
h
a
v
e
d
i
v
e
r
t
e
d
y
o
u
r
c
a
l
l
s
.

Overview Integral 5
10
Display continued
New entry in call list / Message
7442
Smith LIST MAIL: You have received messages
L
I
S
T
:
T
h
e
r
e
a
r
e
n
e
w
e
n
t
r
i
e
s
i
n
y
o
u
r
c
a
l
l
l
i
s
t
.
Clrdown Menu
L
I
S
T
:
T
h
e
r
e
a
r
e
n
e
w
e
n
t
r
i
e
s
i
n
y
o
u
r
c
a
l
l
l
i
s
t
.

Getting to know your handset
Integral 5
11
Commissioning
If your handset is not yet mounted
If you receive the handset incompletely assembled, you have to
•insert the MEMCard (→page 12),
•install the battery (→page 13) and
•if necessary remove the protective film from the display.
•Your service must log your handset on to your telephone system.
Your handset is then ready for operation.
•Now connect the charger (→page 14).
If your handset is already completely mounted
If you receive your handy already fully assembled and it is logged on
to your telephone system, then you only need to connect the charger
(→page 14).

Getting to know your handset Integral 5
12
Commissioning continued
MEMCard
You can only use your handset to make a call when a
MEMCard is installed. It saves important data for your
handset, such as personal settings and your personal
telephone book. If you change your handset you can
continue to use your MEMCard to make calls
immediately.
Installing MEMCard
•First press the small MEMCard out of the larger
surround with your finger (illustration right).
•With the short edge at an angle under the holding crescents a,
push the MEMCard into the MEMCard compartment (1).
The golden contact surface of the MEMCard must face downwards!
•Press the MEMCard in until the small tag blocks (2).
Removing the MEMCard
The MEMCard only has to be removed if you intend to give the handset
to someone else or need the MEMCard for a new handset.
•Take the battery out of the handset (→page 13).
•Press the small tag baway and gently lift the MEMCard at the same
time.
•Now remove the MEMCard.
1
2
a
b

Getting to know your handset
Integral 5
13
Commissioning continued
Inserting battery
•Push the battery into the housing (1).
•Press the battery down on the button side until it audibly locks (2).
Removing battery
•Place handset on table with display facing downwards.
•Press the black button in (1) and lift the battery out at the same time (2).
2
1
2

Getting to know your handset Integral 5
14
Commissioning continued
Setting up the charger
Place the charger on a smooth stable surface, such as on a table. Select
a place that is away from direct sunlight and from damp.
Attention: The plug-in power supply units for the Classic and Comfort
charger must not be interchanged.
•Insert the small jack on the connection cable into the back of the charger.
•Insert the mains plug into a socket.
The charger is now ready for operation.
Charging the handset
Simply place the handset into the charger. You will hear an acknowledge-
ment tone. Your handset will remain switched on or off. The battery symbol
in the symbol bar ’moves’ until the battery is completely full.
If the battery cannot be charged, because, for example, it is faulty, a war-
ning tone sounds every 15 seconds.
While recharging the battery will become somewhat warm to the touch.
This is normal.
Charger Classic
Charger Comfort

Getting to know your handset
Integral 5
15
Commissioning continued
Loading spare battery
If you have a comfort charger (accessory), you can additionally use it
to load a spare battery.
•Open out the comfort charger (1).
•Place the spare battery the right way
round in the slot provided (2).The
LED in the lower part of the charger
changes from green to red, showing
that the spare battery is correctly
positioned and is charging.
•When the spare battery is fully
charged, the loading process stops.
Then the LED shows green again.
Information on using the battery
You can leave your handset in the charger cradle for extended periods.
The battery cannot be over-charged.
You can take the battery out of the handset if you do not intend to make
calls for am extended period, e.g when you go on holiday. This ensures
that the battery will only lose a negligible amount of energy before you next
use it.
Do not leave the battery in full sunlight. Properly handled, it will have
a much longer service life.
Attention!
•The battery may explode if exposed to fire.
•To avoid injury and burns, ensure that the battery contacts are not short-
circuited and do not come into contact with conductive objects.
1
2

Getting to know your handset Integral 5
16
Commissioning continued
Headset (ear-talk-piece)
The headset HSG D3 is available for the D3 mobile handset. The headset
enables you to make calls “handsfree”. Your handset automatically recog-
nises when a headset is connected. The microphone and receiver in the
handset are then switched off. To amplify the conversation you can switch
on the loudspeaker for handsfree operation.
When a call arrives, the handset rings or you are given a signal by the
headset (→p. 68). All other functions are unaffected. To change the
handset volume, press the selector upward or downward for a longer
period (→p. 70)
All other features function as normal. Especially for the handset volume
press the selector up or down for a longer period (→p. 70).
Connecting headset
The socket is in the upper right part of the handset. Carefully pull the pro-
tective cap off the socket.
Insert the headset jack fully into the socket until it locks audibly.
Do not use the HSG D3 headset, when placed in the charger. To make a
call, take the handset out of the charger.
Please refer to the relevant operation instructions for how to use the head-
set.

Getting to know your handset
Integral 5
17
Commissioning continued
Caution! Prevent damage to your hearing!
If this headset is used with other devices, very loud acoustic signals/signal
events may result in hearing damage (acoustic shock). With other devices
there is no guaranteed acoustic protection against loud noises. Only use
this headset in conjunction with D3 mobile!
If you use the headset for extended periods, you should set the volume to a
moderate level. Over time, high volume levels can lead to hearing damage.

Getting to know your handset Integral 5
18
Basic rules of operation
The operation of your telephone includes several operating steps which are
often repeated. Please familiarize yourself with these operating steps.
Switching on the telephone
The telephone is switched off. Press the right softkey for a long
period.
Switching off the telephone
The telephone is in basic status. Press the left softkey for a long
period.
Left and right softkey
The function of the softkeys changes according to the situation. The
respective function always appears in the display above the softkey,
e.g. Menu or off .
The right softkey is used for switching on or calling up menus.
The left softkey is used for ending a menu option or canceling.
If you press the key for a long period when in any of the menus,
the handset will be returned to its basic status.
Selector
OK By default, this confirms the setting. (Press the button slightly stron-
ger than ususal. This prevents to trigger an unintentional action.)
Pressing this key in the idle state opens the status display (→page 19).

Getting to know your handset
Integral 5
19
Basic rules of operation continued
Doubly occupied keys
Some keys on your handset are occupied by two functions. The additional
orange labels denote these keys. You must hold the key pressed down
for longer if you want to trigger the second orange function. You will hear
a confirmation tone.
Selecting a menu
Many functions and settings of your telephone can be obtained via the dis-
play contents (menu). The menu is set out in such a way that most of the
menu options lead to submenus.
Call up the menu using the right softkey.
OK OK
Press selector up or down to mark the menu option required,
e.g. System .
OK Select menu option with the selector.
Calling up the status display
In the status display you will find important information about the status of
your telephone such as the call list, messages received, call diversions and
the time.
OK Call up the status display.
OK OK
Press selector up or down to scroll to the required status dis-
play, e.g. Call list .
To call up the menu, in basic status you can just press the selector down.

Getting to know your handset Integral 5
20
Basic rules of operation continued
Settings in the status menu
The status display includes the “Settings” menu item. In this menu you will
find additional settings for your handset, e.g. the ring tones.
OK Call up the status display using the selector.
OK Scroll to the Settings menu item.
OK Call up the settings.
OK OK
Press selector up or down to select the menu option required,
e. g. Ext. call type .
OK If necessary press several times to change the setting.
OK OK
Press selector up or down. The setting is saved.
Menu-level back
The left softkey enables you to move to the next menu level up
or leave the menu.
Submenus
Submenus are operated in exactly the same way as the main menu.
Cancel
Press the left softkey for a long period in order to reach basic status.