AVer CB-310 User manual

AVer CB-310
Collaboration Box
User Manual

Federal Communications Commission
NOTE: This equipment has been testedand foundto comply withthelimits foraClass Adigital device,
pursuanttopart 15of the FCC Rules. These limits aredesignedto pro-videreasonableprotection
againstharmful interferencewhentheequipmentis operatedin a commercial environment.This
equipment generates,uses,andcanradiateradiofrequency energyand,if notinstalled and usedin
accordancewiththeinstructionmanual,may causeharmfulinterferencetoradiocommunications.
Operation of this equipment in a residential areais likely tocauseharmfulinterferenceinwhichcase
the user w illberequiredto correcttheinterferenceathis ownexpense.
FCC Caution: Any changes or modifications not expressly approvedby the party responsiblefor
compliance couldvoid the user's authority tooperatethis equipment.
This devicecomplies withpart15of the FCC Rules.
Operation is subjecttothe followingtwoconditions:
(1) This devicemay not causeharmfulinterference,and
(2) this devicemustaccept any interferencereceived,includinginterferencethatmay cause undesired
operation.
Warning - This is a Class A product.In a domestic environment this product may causeradio
interferenceinwhichcasetheusermay be requiredto take adequatemeasuresto correctthis
interference.
Europe –EU Declaration of Conformity
This devicecomplies w iththeessentialrequirements of the Radio Equipment Directive (2014/53/EU).
The followingtestmethodshavebeen applied in orderto provepresumptionof conformitywiththe
essentialrequirements of the Radio Equipment Directive(2014/53/EU)
FOR PORTABLE DEVICE USAGE (<20m from body/SARneededeg. BTdongle,smartphone)
Radiation Exposure Statement:
The productcomply w iththeFCC portable RF exposurelimit setforthforanuncontrolledenvironment
and aresafefor intendedoperation as described in this manual. The further RFexposurereductioncan
be achievedif the productcanbekept as faras possiblefromtheuser bodyor setthe devicetolow er
output power if such functionis available.
FOR MOBILE DEVICE USAGE (>20cm/low powereg.AProuters)
Radiation ExposureStatement:
This equipment complies withFCC radiation exposurelimits setforthforanuncontrolledenvironment.
This equipment shouldbe installed and operatedwithminimum distance20cmbetweentheradiator &
your body.

DISCLAIMER
Nowarranty or representation, either expressed or implied, is made with respect to the contents of this
documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information
presented in this documentation has beencarefully checked for reliability; however, no responsibility is
assumedfor inaccuracies. The information containedin this documentation is subject tochangewithout
notice.
In no eventwill AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of suchdamages.
TRADEMARKS
“AVer” is a trademark ow ned by AVer Information Inc. Other trademarks used herein for description
purposeonly belong to eachof their companies.
COPYRIGHT
©2020AVer Information Inc. All rights reserved.
Allrights of this object belong to AVer Information Inc. Reproduced or transmitted in any formor by any
means w ithout the prior written permission of AVer Information Inc. is prohibited. All information or
specifications aresubject tochangew ithoutprior notice.
The mark of Crossed-outwheeled bin indicates that this product must not be disposedof
with your other household waste. Instead, you need to dispose of the waste equipment
by handing it overto a designatedcollection pointfor therecycling of waste electrical and
electronic equipment. For more information about w here to drop off your waste
equipment for recycling, please contact your household waste disposal service or the
shopwhereyoupurchasedtheproduct.
Notice
The technicalspecifications providedinthis Manual and on the cartonaresubjecttochangewithout
furthernotice.If thereis any differencebetweenthis Manual and any actualoperation, suchactual
operationshall prevail.
CAUTION
Hot Surface
Before you move the product, disconnect all external connections and poweroff the device.
Move the product carefully to prevent you from being scalded, especially the device's bottom,
whichmay cause safety issues.
CCAI14LP1670T2

CONTACT INFORMATION
Global
AVer Information Inc.
www.aver.com
8F, No.157, Da-AnRd., TuchengDist.,
New Taipei City
Taiwan
Tel: [phone]
USA
AVer Information Inc.
www.averusa.com
668 Mission Ct
Fremont, CA 94539,USA
Toll-free:1(877)528-7824
Local:1(408)263-3828
[e-mail]

Safety and Warning
As a valuable offering better audio and visual experience, this product has considered the personal
safety factors in design and been testedstrictly before delivery. However, improper installation and use
may cause electric shock or fire. To ensure its safe use, maintain its service life and bring its best
performance into full play, please read and understand the operating instructions and nameplates and
observe the following safety precautions carefully before using the product, and keep this Manual
properly for futurereference.
For your safety,pleasereadthefollowinginstructionbeforeyouusetheproduct.Serious injury or
property loss may be causedby improper operations.Do not try to repair theproductby yourown.
WARNING
Disconnect theproductfrom powersupplyimmediatelyif majorfailures
occur.
The major failuresincludethe following:
Smoke, peculiar smell or abnormal soundis dischargedfromtheproduct.
No image or sound is displayed,or the image error occurs.
Where the mains plug or an appliancecoupler is used as thedisconnectdevice
the disconnectdeviceshallremain readily operable.
In the precedingscenarios,donotcontinueto usethe product,disconnectpower
supply immediately andcontact professionalstaff for troubleshooting.
The socket-outletshall beinstalledneartheequipmentandshallbe
easilyaccessible.
Do not drop liquid, metalor combustibleinto the product.
If any liquid or metal is dropped into the product,power offtheproductand
disconnect pow er supply,thencontact professionalstaff for solutions.
Pay attention to the childrenwhentheyarecloseto the product.
Do not damage the powercable.
Do notdamage, change,w ind, bend, heator drag the power cableforcibly.
Do notput w eights (suchas theproduct itself) onthepower cable.
Do notdrag the cableforcibly whenyoupullout the power plug. If thepower
cableis damaged, pleasecontact thelocal distributor to repair or replaceit.
The power cableinthe accessorybox is for this product only.Don'tuse it on
other devices.

WARNING
Put the product on a stablesurface.
Anunstablesurfaceincludes anddoes notlimit to an inclined plane, a shaky
stand, desk or platform, which might causetheturnover anddamage.
Do not open the cover orchange the productby your own.
High voltagecomponents are installed in the product.Whenyou openthe cover,
high voltage, electric shock or other dangerous situations may occur. If inspection,
adjustment or maintenance is required, contact the local distributor for help.
Use the specifiedpowersupply.
Do notuse any types of powercables other thanthe one providedwiththe
producttopreventthe productfrombeing damaged.
Use a three-wiresocketandensurethatitis properly grounded.
Pull out thepow er plug fromthe socketif the productis not usedfor along
period.
Before you movetheproduct,disconnect allexternal connectionsand
separatealltoppling preventingdevices.
Move the productcarefully topreventitfrombeing hit or squeezedw hichmay
causeinjury if broken.
Clean the dust andmetal on thepowerplugregularly.
When youarecleaning, fireorelectric shockmay be causedif theproductis
poweredon.
Keep in mind to pullout the power plug beforecleaning it by using a driedcloth.
Do not put itemson thetop of theproduct.
Do notput items, suchas a container for liquid (a vase,flowerpot,cosmetics or
liquid medicine), on the top of theproduct.
If any water or liquid is spilled on the product,short circuit may occur andcause
fireor electric shock.
Do nottread on theproductor hang any items on theproduct.

WARNING
Do not installthe productin an improperplace.
Do notinstall theproductin humid places,suchas the bathroom, theshower
room, the place near w indows or outdoor environments whereexperience rain,
snow or other harshweather.The product installation is alsorequired to avoid a
placearound by hot springvapor.The precedingenvironments may cause
faults or electric shockunder extremeconditions.
Do notput exposedfiresource,suchas anignitedcandle, onthe product.
Pull out the power plug duringthunderstorms.
Do nottouchthe productwhenlightingto avoidelectricshock.
Install or place components w hichpowersupply voltageis highenough to
causepersonalinjury in places out of thereachof children.
Do not cover or blockup anyvents on the product.
The overheatedcomponents may causefire,damage theproductand shorten
the servicelife.
Do notput the ventingsurfaceof theproductfacedown.
Do notinstall theproducton a carpetorbed clothes.
Do notuse acloth suchas table clothto covertheproduct.
Do nottouchthe power cablewithwethands toavoidelectric shock.
Altitude duringoperation (m): less than5000m
CAUTION
Do not installthe productin high temperatureenvironments.
Do notinstall theproduct near heat source,suchas theradiator, the heat
reservoir, thestove or other heating devices.
Do notexposethe product under sunlight,w hichmay causehightemperature
and subsequentfaults intheproduct.

CAUTION
For transport:
Pack the productfor mobility or maintenance by using thecartons andcushioning
material providedwiththeproduct.
Keep awayfrom the product when you use aradio.
The productdesignto preventradiointerferencecomplies withtheinternational
EMIstandard. However, theinterferencestill exists and causes noise in theradio.
If noiseoccurs inthe radio, try thefollow ingsolutions.
Adjustthedirection of theradio antenna toavoid the interferencefromthe
product.
Keep the radioaway fromtheproduct.
Sudden temperatureor environmenthumidity changes may causemoisture
condensation.This may causepoor picturequality on screen.If this occurs,
pleasekeep thedeviceon to evaporatemoisture.
When the product isnot in useforseveraldays,pleasedisconnect product
fromthe pow er socket forenvironmentandsafety reasons.
For children,please do notallow childrento nearthe product;keep small
accessoriesoutof reachof children,sothattheyarenot mistakenly
swallowed.
If protectiveearthingis usedas a safeguard,theinstructions shallrequireconnectionof the
equipment protectiveearthing conductor totheinstallation protective earthingconductor (for
example, by means of a power cord connectedtoasocket-outletw ithearthing connection).

CONTENTS
Product Overview ..............................................................................................................................1
Package Content.........................................................................................................................1
Accessories..................................................................................................................................1
I/O Ports........................................................................................................................................2
Control Panel...............................................................................................................................3
Pin Definition................................................................................................................................4
Remote Control............................................................................................................................5
Installation...........................................................................................................................................7
Connect to Laptop/PC................................................................................................................7
Power Connection.......................................................................................................................8
Ethernet Connection...................................................................................................................8
HDMI Output Connection...........................................................................................................8
USB Connection..........................................................................................................................9
Microphone Connection.............................................................................................................9
Speaker Connection..................................................................................................................10
Wall Mount..................................................................................................................................11
Important Safety Instructions............................................................................................11
Safetyinformation...............................................................................................................11
S
Sa af fe et ty y t ti ip ps s f fo or r i in ns st ta al ll la at ti io on n...................................................................................................12
V
Ve en nt ti il la at ti io on n.............................................................................................................................13
UsingAVer CB-310..........................................................................................................................16
Power On....................................................................................................................................16
Wizard Setup..............................................................................................................................17
Power Off....................................................................................................................................22
Restart.........................................................................................................................................23

Screen Lock (Manually)............................................................................................................24
Mode Switching.........................................................................................................................25
Entry Mode...........................................................................................................................26
Toolmenu.............................................................................................................................29
EnableAirplayOnscreen Code.........................................................................................30
Advanced Mode..................................................................................................................33
Basic Information.......................................................................................................................39
Edit the Basic Information..................................................................................................39
Disable the Basic Information...........................................................................................41
Enable Basic Information...................................................................................................42
Notepad.......................................................................................................................................43
Disable the Notpad.............................................................................................................44
Enabel the Notepad............................................................................................................45
Schedule.....................................................................................................................................46
Edit the Schedule................................................................................................................46
Disable the Schedule..........................................................................................................53
Pinned File..................................................................................................................................54
Enable Pinned File..............................................................................................................54
Edit the Pinned File.............................................................................................................55
Disable the Pinned Fie.......................................................................................................58
Web Search................................................................................................................................59
Enable the Web Search.....................................................................................................59
Disable the Web Search....................................................................................................60
Tool Bar.......................................................................................................................................61
Annotation Tool..........................................................................................................................64
Split-Screen Mode.....................................................................................................................65

Multiple User..............................................................................................................................67
E
En na ab bl le e M Mu ul lt ti i U Us se er r................................................................................................................67
A
Ad dd d U Us se er r A Ac cc co ou un nt t...............................................................................................................69
L
Lo og gi in n w wi it th h t th he e U Us se er r Account..............................................................................................71
Change the Password........................................................................................................73
Delete the UserAccount....................................................................................................75
A
Ad dm mi in n A Ac cc co ou un nt t Management............................................................................................77
Change the Password.................................................................................................77
Change Account Profile ..............................................................................................79
Setup UserAccount Access Authority.......................................................................82
Login with G Go oo og gl le eAccount................................................................................................83
Change Google Account Profile.................................................................................86
Delete the Google UserAccount ...............................................................................89
L
Lo og gi in n w wi it th h C Ca ar rd d....................................................................................................................91
Enable the Login with Card.........................................................................................91
Create an Account byCard.........................................................................................94
Change the Password of theAccount.......................................................................98
Bind the Card for login.....................................................................................................100
Delete the Account.....................................................................................................102
Cloud Storage.........................................................................................................................104
Build anAccount...............................................................................................................104
Open a File from the Cloud Storage.............................................................................108
Set Password for ES File Explorer.................................................................................111
Whiteboard...............................................................................................................................113
Tutorial................................................................................................................................113
Note Format.......................................................................................................................114
Import PDF.........................................................................................................................116

Save the PDF file to Google Drive .................................................................................117
Change Name ofthe Note..............................................................................................120
Using Whiteboard.............................................................................................................121
Screen Share..........................................................................................................................139
Enable Screen Share......................................................................................................139
Setup Screen Share........................................................................................................141
AirPlay Onscreen Code...................................................................................................141
Incoming request for authorized connection................................................................142
Device Name....................................................................................................................144
Sharing content from Apple product to the Collaboration Box........................................145
Sharing content from Chrome solution to the collaboration box.....................................150
Sharing content from Windows computer to the panel....................................................154
Sharing content from Android device to the panel............................................................158
Grouping and Draw Function................................................................................................161
Draw Lots..........................................................................................................................161
Grouging............................................................................................................................164
Gallery......................................................................................................................................167
Using Browser.........................................................................................................................168
Connect to DoCam.................................................................................................................169
Internet Connection................................................................................................................170
Ethernet Connection..............................................................................................................170
Wi-Fi Connection....................................................................................................................171
Adjust Date and Time............................................................................................................173
Power Saving..........................................................................................................................175
Screen Saver....................................................................................................................175
EnergySaver....................................................................................................................176
Screen Lock............................................................................................................................178

App Lock..................................................................................................................................180
Blue Light Filter.......................................................................................................................183
VolumeAdjustment................................................................................................................183
Wallpaper.................................................................................................................................184
System Update.......................................................................................................................185
Display Management.............................................................................................................186
Minimum Server System Requirements..........................................................................186
Login......................................................................................................................................187
C
Ch ha an ng ge e Password...............................................................................................................189
C
Ch ha an ng ge e Email.......................................................................................................................191
A
Ad dd d A AV Ve er r CB- -3 31 10 0 D De ev vi ic ce e...................................................................................................192
P
Po ow we er r O On n, , OFF, , a an nd d R Re eb bo oo ot t A AV Ve er r C CB B- -3 31 10 0 D De ev vi ic ce e.......................................................197
S
Sc ch he ed du ul li in ng g............................................................................................................................199
F
Fi ir rm mw wa ar re e Update.................................................................................................................202
Scheduling the Firmware Update................................................................................202
Update Firmware Now..................................................................................................206
View Update Report......................................................................................................209
Broadcast.................................................................................................................................210
Broadcast List.................................................................................................................213
User Account..................................................................................................................215
Enable Setup from Server............................................................................................216
Add User.........................................................................................................................217
Import List.......................................................................................................................222
Specificaion....................................................................................................................................223
Multimedia Supported Formats............................................................................................224
RS-232 Pin Definition............................................................................................................224
RS-232 Send Commands Table..........................................................................................224

RS-232Transmission Specifications....................................................................................225
RS-232Communication Format............................................................................................226
Troubleshooting............................................................................................................................227

1
Product Overview
PackageContent
1
2
3
4
5
6
7
1. CB-310 unit
2. Antennax 2
3. Remote control
4. Quick Guide
5. Pow er cordandpower adapter
6. AAAbattery( forremotecontroller)
7. Foot rubber x4
(Stick to the fourcorners atbottomof
CB-310)
Accessories
USB cable
HDMI cable

2
I/O Ports
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10)
#
Description
#
Description
1
DC power jack
6
MIC input port
2
12V trigger out port
7
Line in port
3
USB 2.0 port
8
Line out port
4
RS232A & RS232B port
9
HDMI1& HDM2 output port
5
IR extender port
10
Antennaport
(3) (4) (5)(2)(1) (6)
#
Description
1
Antennaport
2
HDMI 1, HDMI2, HDMI3 input port
3
VGAinput port
4
Touch-USB port
5
USB 3.0 port
6
Ethernet port (1Gbps)

3
ControlPanel
(1) (2) (3) (4)
(5)
(7)
(6)
#
Description
1
Power button
2
Mode button
3
Volume +/- button
4
Source button
5
IR receive area
6
LED of mode button(See below table)
7
LED of power button (See below table)
#
Description
Pow er
- Pow er on: Green
- Standby:Red
- Pow er off:Off
- Upgrading: Flash Red
- Backlight off:Green
Mode
- Entry mode: On
- Advancedmode:Off

4
Pin Definition
RS232 Pin(PC site)
1
RX
2
TX
3
GND
IR Pin
1
VCC
2
IR
3
GND
12V Trigger Output
1
12V
2
NC
3
GND

5
Remote Control
Please installthebattery beforeusingthe remote control.
Name
Function
(1)
Call out the input sourceselection.
(2)
Sw itchtoHDMI 1, HDMI2, or HDMI3 input sourcescreen.
(3)
Sw itchtoUSB input sourcescreen.
(4)
Call out split screensetupscreen.
(5)
Sw itchbetweenentryandadvancedmode.
(6) ▲▼
Direction buttons.Use to move betweenselectionwhilesetup.

6
Name
Function
(7)
Reset zoomlevel to 100%
(8) Zoom+/-
Increase/decreasethescreenimagemagnification.
(9) 0~9 buttons
Numbers pad.
(10)
Call out pow er off menu.Use▼and ▲toselect“SCREEN LOCK”,
“RESTART”or “POWER DOWN. Press button to confirmthe selection.
(11)
Sw itchtoVGAinputsourcescreen.
(12)
Call out the ScreenShareapp.
(13)
Back to themain screen.
(14)
Back to previous pageor selection.
(15)
Confirmthe selection.
(16)
Sw itchtomute mode.
(17)
Freezethe screen. Press buttonagain to un-freeze.
(18) Volume+/-
Adjustthesystemvolume.